All jobs within 300 km around Montréal

JOB SUMMARY

The Transit Fleet and Facilities Maintenance team provides safe, reliable, efficient, timely and cost-effective transit vehicle maintenance services to support federally regulated transit services within the City of Ottawa. 
 

You repair and replace vehicle parts such as body and underbody components, door/window frames, doors/windows. You paint vehicles and prepare surfaces for painting to achieve durable, attractive finishes using knowledge of how to treat different surfaces, such as steel, plastic, and aluminium and fibreglass. Employees in this job may work predominantly in either autobody repair or in autobody painting, or in both skill areas, as per work selected. 

EDUCATION AND EXPERIENCE

Completion of Auto Body and Collision Damage Repairer apprenticeship program of 8000 hours
 

Minimum of 2 years of experience following attainment of certification. 
 

Work experience performing body repairs on coaches, buses, or other heavy equipment is an asset

CERTIFICATIONS AND LICENCES

KNOWLEDGE

• City policies and procedures affecting shop operations
• Considerable knowledge of the methods, materials, tools, techniques and equipment used in the automotive body repair-painting trade including repair and refinishing
• Other surface preparers and finishers, their uses and application techniques
• Diagnostic equipment
• Personal computers, with ability to use the Fleet Management Information System
• Safe work practices of the trade
   

COMPETENCIES, SKILLS AND ABILITIES

• Successful completion of a pre-employment ergonomic assessment is required
• Work independently, with minimal direction, and collaboratively with peers and managers as part of a maintenance repair team  
• Read, understand and execute oral and written instructions and interpret service manuals, schematics, drawings, sketches and work orders
• Plan work and make estimates of materials and time required to perform the work
• Operate within a computerized Fleet Management Information System
• Ability and facility to use tools and equipment with precision
• Communicate effectively, both orally and in writing
• Able to efficiently use, operate and maintain hand tools and state-of-the-art automotive diagnostic and test equipment 
• Possess analytical skills and be detail oriented
• Mix/match paints, and apply them with a spray gun and/or other tools or equipment
• Able to organize, clean and maintain a safe work area
• Enjoy working with tools and equipment to exacting and precise tolerances
• Possess creativity, patience, and an eye for detail
• Possess a work record of good attendance and job performance 
• Possess sound judgement 
• Use initiative to meet deadlines
• Able to establish and maintain good working relationships with fellow employees in a team environment
• Good manual dexterity and ability to work to close tolerances 
• Able to tolerate exposure to moderate amounts of noise, dust, grit, oil/grease, fumes, solvents, paints, lacquers, hot/sharp metals and surface finishing products
• Physically fit, with stamina to perform the duties of the trade (which requires upper body strength, ability to lift heavy parts/equipment, and includes working in a standing position for long time periods, or bending, crouching, kneeling, and reaching)
• Able to work in uncomfortable or confined positions on occasion
• Provide own hand tools relating to the trade according to provisions of the Collective Agreement 
• Able to work a variety of scheduled shifts, including week-ends and nights, as per the Collective Agreement

JOB SUMMARY

The Health Equity, Diversity and Inclusion unit functions as a centre of expertise and is accountable to advance health equity and inclusion commitments, policies, Indigenous reconciliation commitments and diversity plans across the department. Ottawa Public Health (OPH) is committed to providing services and programs that are diverse and carefully designed to meet the health needs of Ottawa, and not overlook the needs of diverse and marginalized populations while always attempting to reduce barriers to access. 

You are responsible for supporting the implementation and evaluation of the OPH Reconcili-Action plan, and advising on building capacity for meaningful engagement with Indigenous organizations and communities to support population health. You develop and implement a strategic organizational approach to Indigenous cultural safety, including internal education and capacity building activities, and develop an engagement and relationship building strategy with Indigenous organizations and communities. You work within an anti-racism/ anti-oppression framework that acknowledges systemic racism and seeks to ensure fairness and equitable access for everyone.

You provide strategic policy analysis and environmental scanning of new developments, trends and issues in the public health and broader health system as they relate to Indigenous cultural safety and engagement with Indigenous organizations and communities. You keep abreast of initatives that may influence the progression of program objective, including but not limited to: National Inquiry on Missing and Murdered Indigenous Women and Girls (MMIWG) - Calls to Justice; United Nations Declaration on the Rights of Indigenous People(UNDRIP); and, Truth and Reconciliation Calls to Action (TRC) 

EDUCATION AND EXPERIENCE

Completion of a 4-year degree in a relevant discipline including, Indigenous Studies, Social Work, Public Policy, Health Administration, Public Health, Organizational Development, Adult Education or related field

A minimum of 3 years of related experience working with Indigenous organizations and communities. Must have knowledge and lived experience related to Indigenous health. 

KNOWLEDGE

• Strong understanding of Indigenous perspectives, cultures, and local Indigenous and community groups and agencies.
• In-depth understanding of current issues affecting Indigenous communities, particularly related to health and public health.
• Understanding of and experience working with anti-racist, anti-oppressive and culturally safe approaches, and in creating safe and inclusive environments. 
• Knowledge of and sensitivity to current and emerging issues related to health and wellness of Indigenous peoples (preferably through lived experience) as they pertain to Ottawa Public Health’s mandate. 
• Knowledge of Indigenous pedagogy and Indigenous worldviews is strongly preferred. 
• Understanding of Indigenous history, colonization, racism, Truth and Reconciliation Commission Calls to Action, and OCAP® Principles (ownership, control, access and possession). 
• Knowledge of techniques and methodologies for establishing relationships with Indigenous organizations 
• Knowledge of a variety of change management theories and methodologies. 
• Knowledge of consultation and engagement principles and practices related to building relationships with Indigenous organizations and communities. 
• Knowledge of the Ontario’s public health sector and broader health system, and of provincial and/or First Nations, Inuit and Métis government processes. 
• Knowledge of project management techniques and methodologies 
• Proficiency in MS Office (Word, Excel, PowerPoint and Visio) and familiarity with SharePoint.objectives.
• Knowledge of Ottawa organizations and services that serve diverse populations, and in particular, communities that face barriers.  
• Knowledge of Indigenous languages would be an asset  
• Knowledge of applicable health and safety legislation, including the rights and duties of workers

COMPETENCIES, SKILLS AND ABILITIES

• Demonstrated ability to create partnerships and lead collaborative meetings and initiatives  
• Demonstrated ability to develop and maintain relationships with community partners and organizations that serve First Nations, Inuit, and or Métis  
• Oral communication, consulting and interpersonal skills to provide advice in the provision of ensure consistent messaging and timely corporate response to complaints or concerns raised by partners, clients, stakeholders and the public.  
• Ability to communicate and relate to Inuit with sensitivity to cultural and governance differences.
• Ability to speak Inuktitut or another indigenous language 
• Stakeholder engagement and consultation/facilitation skills to influence and contribute to planning processes.  
• Written communication skills to develop strategies, plans, presentation, protocols and guides for Indigenous cultural safety and meaningful engagement with Indigenous organizations. 
• Oral communication and influencing skills to promote the use of the Ottawa Public Health’s Indigenous Engagement framework.  
• Ability to communicate and relate to Indigenous peoples and organizations with cultural competency and consideration of the diversity of Indigenous nations. 
• Relationship building skills to develop and build partnerships and business relationships with key public health stakeholders and Indigenous partners.
• Strategic thinking skills to enable effective participation in initiatives that require thought leadership.
• Skills and the ability to lead initiatives from conceptualization to realization to lead, manage and/or participate in a variety of projects 
• Ability to undertake research, plan and problem solve
• Ability to work effectively as a team member and independently.

JOB SUMMARY

As an integral member of the Ottawa Fire Services’ (OFS) emergency response team, Firefighters provide emergency response services in order to protect the lives, property and environment for the citizens of and visitors to the City of Ottawa.
Immediately, responds and performs all emergency scene duties, such as, but not limited to: firefighting, forcible entry, search and rescue, emergency medical aid and CPR, vehicle extrication, technical rescue operations, hazardous materials operations, and securing the emergency scene for the safety of the public and members of OFS.
Functions/operates under a command structure as an effective and supportive team member at all emergencies from small scale incidents to large scale disasters. Operates at height, in confined spaces, and in uncontrolled environments, including those that are immediately dangerous to life and health (IDLH).
Drives/operates any apparatus/vehicles in accordance with policy and Highway Traffic Act (HTA) and operates and uses all Ottawa Fire Services equipment, such as pumps, hoses, ground ladders, aerial apparatus platforms & ladders, generators, vehicle and equipment extrication tools, etc. Completes in-station duties and tasks, including: cleaning, inspections, testing & documentation of all inventory and equipment used, returns all equipment used to a state of readiness, as well as, regular maintenance of City of Ottawa property and grounds.
On a daily basis, cleans, inspects, maintains and performs safety checks on equipment and apparatus while maintaining a clean and orderly fire station. Completes all required training and retraining as assigned within the allotted timeframe. Participates in Pre-Incident Planning in order to be familiar with the immediate response area risks as well as new or unique building challenges, transportation route familiarity and obstacles such as those routes that are under construction. Educates the public about fire prevention and fire safety practices by participating in Public Education, and Fire Prevention activities as well as conducting Community Fire Safety programs, as required.

EDUCATION AND EXPERIENCE

Successful completion of the Ontario Secondary School Diploma OSSD (Grade 12) or academic equivalent diploma.
Previous fire service or related sectors work experience would be an asset.
Skills and abilities acquired though related work such as trades, other emergency services, relevant training and educational programs would also be considered an asset.

CERTIFICATIONS AND LICENCES
Successful completion of National Fire Protection Association (NFPA) 1001 Level 1 & 2 and NFPA 1072 or 472 Operations level (proof of IFSAC or Pro Board seal). A Letter of Compliance with NFPA Standards from the Ontario Fire Marshal's Office (Grandfathering) will be accepted in lieu of Seals (documents required).
Successful completion of the Ontario Fire Administration Inc. (OFAI) Stage One Firefighter Aptitude and Character Test (as verified by possession of a current and valid Candidate Testing Services CTS Certificate (document required).
Possession of a current and valid (document/s required)

• Red Cross First Responder BLS certificate; or,
• Red Cross Emergency Medical Responder BLS certificate; or,
• St. John Ambulance Medical First Responder BLS certificate; or,
• St. John Ambulance Advanced Medical First Responder BLS certificate

Possess a valid Ontario Class “D” license with a “Z” air brake endorsement with no more than three (3) demerit points accumulated, or provincial and/or territorial equivalent (document required).

KNOWLEDGE, COMPETENCIES & SKILLS

• Must understand and follow the Chain of Command at all times. 
• Must be fit and able to handle the sustained, intense physical, emotional, and mental effort required to perform duties of this position. 
• Willingness and ability to work in extremely challenging, adverse, and dangerous conditions and situations. 
• Ability to work effectively under stressful conditions. 
• Problem solving/analytical skills. 
• Mechanical aptitude and skills to operate and troubleshoot equipment and assess emergency situations.
• Customer service skills to assist all members of the public, Ottawa Fire Services staff and all other levels of City personnel. 
• Ability to effectively prioritize tasks/demands as appropriate.
• Ability to work within a team environment and positively interact within a diverse work environment. 
• Take initiative and able to work independently with minimum supervision. 
• Oral and written communication skills. 
• Computer and technology skills for report completion and development, training, as well as technology use during emergencies.
• Commitment to volunteerism and community involvement as demonstrated by experience volunteering in social/civil/community events and initiatives, non-profit organizations, counselling, crisis intervention. 
• Commitment to personal and professional development and in continuing training and education through ongoing learning. 
• Training and Experience operating heavy vehicles; (E.g., trucks, tractor trailers, buses.) 
• Maintains a high standard of professionalism, integrity, reliability, and credibility.
• Properly wears & uses issued uniform(s), supplied personal protective equipment and safety systems, including Self Contained Breathing Apparatus, when necessary or directed.
• Must be able to work on a 24-hour shift schedule that involves working weekends and holidays, where you will work an assigned shift averaging 42 hours per week over a four-week period.
• Knowledge of applicable health and safety legislation, including the rights and duties of workers.

JOB SUMMARY

The mandate of ServiceOttawa is to achieve better outcomes for Ottawa residents and businesses when they access City services, by providing a consistent and positive client experience across multiple channels with a focus on Service Excellence. The Counter Services team responds to community needs through the provision of optimum client service delivery employing a centralized one-stop approach. Counter Services consists of seven Client Services Centres and three Provincial Offences offices, which offer a variety of services such as pet registrations, marriage ceremonies, payment intake, parking permits and provincial court services to name a few. Counter Services staff process over 250,000 transactions and handle over $190 million in revenue per year for the City. 

You are responsible for providing information and customer service for a wide range of municipal and provincial services, programs, policies, procedures, permits and fee structures, as part of a team of agents, delivered through a ServiceOttawa Centre; ensuring service continuity in responding to inquiries and urgent requests from the public, elected officials, internal staff, and other government agencies through a variety of platforms, primarily by in-person and including electronic/web, email and phone in the most efficient and professional manner possible, minimizing referrals and transfers to other subject matter experts, where possible, and ensuring follow up where required. Work is performed in accordance with corporate/departmental/branch policies, procedures, standards and guidelines, as well as any applicable legislation/regulations, and in meeting performance and quality assurance standards.

You are also responsible for determining the course of action for parking ticket resolution in accordance with the First Attendance Facility policy/procedures, and service standards set within the Branch.  

EDUCATION AND EXPERIENCE

Completion of Grade 12

Post-secondary education and/or training related to Customer Service is an asset

Minimum of 3 years of relevant experience in a customer service environment, providing service to the public by telephone, in person, in writing and electronically in a multi-service environment, such as a in call centre and/or a counter service operations 

KNOWLEDGE

• Knowledge of customer service delivery mechanisms, practices and strategies to resolving customer related complaints
• Computer literacy in MS Office Suite, internet/intranet and job specific programs such as ICON, IP360, Dynamics, Liberty Recording System, LAGAN, Knowledge BASE, Ottawa.ca, MAP, ITX, VTAX, H2O, ACTIVENet, PRESTO, SAP, VSTATS etc.
• Knowledge of provincial legislation & regulations, corporate policies & procedures along with the ability to apply and interpret these provisions
• Knowledge of applicable health and safety legislation, including the rights and duties of workers.
• Knowledge of City of Ottawa organizational structure, services and personnel is an asset

COMPETENCIES, SKILLS AND ABILITIES

• Strong interpersonal and communication skills combined with excellent customer service skills especially during busy periods, stressful situations or emergencies
• Communicate effectively and tactfully with municipal staff, elected officials and members of the general public by telephone and in-person
• Strong writing skills and ability to compose professional, clear and concise responses to written inquiries
• Organize, multi-task and prioritize work
• Exercise sound judgment and discretion in decision making to selecting/suggesting a course of action within a list of possible alternatives, particularly after-hours, to minimize risk to the corporation and maximize public safety
• Work independently and in a team setting
• Possess an excellent attendance record 
• Punctual, reliable and dependable
• Flexible and adaptable to deal with varying situations
• Strong listening/comprehension skills
• Strong organizational skills