1341 Jobs Found
Engineer, Electrical Full-time Job
Engineering OttawaJob Details
Location: ROPEC, 800 Green's Creek
City: Ottawa, ON
Job Category: Engineering
Application Close: 20/11/2024
JOB SUMMARY
Facilities Maintenance & Support Branch delivers engineering programs and support services to the Infrastructure & Water Services Department, including developing the corporate Asset Management strategy for water and wastewater treatment plants, pumping stations, reservoirs and facilities, capital project management services (facility and network), lifecycle performance optimization, energy efficiency and energy management initiatives, and efficiency improvements for water, wastewater, stormwater and solid waste programs.
You are responsible for providing reliability engineering expertise in specific areas, such as Electrical/Instrumentation disciplines, relating to work involving either facilities or network assets. You identify and resolve asset reliability risks that could adversely affect plant, facility, linear systems or equipment operations, including condition assessment, failure elimination, risk management and life cycle asset management. You also contribute to the continuous improvement of asset/equipment reliability through sourcing condition assessment and maintenance best practices, providing training, and recommending preventive, predictive and basic equipment care practices.
Facilities may include:
- For drinking water and waste water: Treatment plants, pumping stations, tanks, structure and force mains assets
- For solid waste: Landfill site(s) or transfer station assets
- Programs focus on multidiscipline predictive, preventive and corrective maintenance support.
Networks may include:
- For drinking water and waste water: large diameter water mains, sanitary and storm sewers and collectors
- For surface water: storm ponds, open channel drainage systems
- Programs focus on condition assessment and maintenance program optimization provisions and system capacity management.
In addition, you: provide implementation management and coordination condition (predictive maintenance) assessment and maintenance support, and root cause analysis of equipment failures; and conduct needs analysis and assist in the development of annual and longer term rehabilitation programs for projects through the coordination of research data, compilation and analysis of information on existing infrastructure, and prioritization of rehabilitation needs.
EDUCATION AND EXPERIENCE
Completion of 4 year university degree in Engineering or Applied Science in Electrical, Mechanical, Civil or Municipal Engineering (as required for specific facility or network work location)
Minimum of 5 years of related, progressively responsible experience in a relevant municipal engineering environment applying the principles and practices of reliability engineering, including experience with Condition Based Monitoring programs, non-destructive testing and other predictive technologies, diagnosis/resolution of technically advanced problems and the management of external consultants
CERTIFICATIONS AND LICENCES
KNOWLEDGE
- Corporate, departmental and branch policies and procedures
- Federal, provincial and municipal legislation, and municipal engineering standards, pertaining to water quality, potable water, sanitary, wastewater, and storm water services
- Federal and provincial government legislation and regulatory requirements governing environmental issues and assessments, building/electrical/fire codes, and safety
- The City’s environmental services infrastructure and system components, including design, construction operations and performance
- General theory and principles of Infrastructure Asset Management approaches pertaining to equipment level of service and criticality, root cause analysis, maintenance management strategies, and use of applicable condition assessment and predictive maintenance practices (PdM’s)
- Electrical, Mechanical and Civil engineering planning, design, construction/rehabilitation/maintenance related to the work
- Infrastructure management systems, digital inventories and schematic mapping to determine data requirements, feasibility and architecture to manage the inventory
- Computerized Maintenance Management Software–SAP and Maximo and the integration of data information from SCADA Systems
- CADD, GIS and Microstation
- Principles of project management
- Confined Space and working-at-heights requirements
- Research, surveying and data gathering and analysis techniques
- Knowledge of applicable health and safety legislation, including the rights and duties of workers.
For Mechanical work:
- Maintenance and operation of various mechanical equipment associated with drinking and waste water facilities
- TSSA Regulations & Codes including CSA B51, Boilers & Pressure Vessel Ontario Regulations 220/01 & TSSA Owner User Programs
- Welding & Brazing procedures, possible faults & material selection
- ASME Piping Codes B31.1, B31.3 & B31.5
- Failure Mechanisms of Storage Tanks & Piping Systems
- Testing, monitoring & repair programs such as Pressure Relief Valves, noise/thermographic/vibrational/Oil Analysis, Hose Inspection Program & Lifting Devices
- TSSA Boilers and Pressure Vessels (BPV) Safety Program & the City of Ottawa Design Standards
- Mechanical assembly diagrams
For Electrical work:
- Energy management issues to advise on energy savings and forecast energy needs
- High and low power distribution, generation, motor control and process, switchgear motor starters, instrumentation systems and related maintenance, installation, testing and repair procedures
- National and local electrical codes and standards
- Information systems techniques and practices
- Maintenance and operation of electrical, instrumentation, and SCADA systems
- Electrical and electronic wiring diagrams
For Civil (Facilities/Structural) disciplines:
- Failure mechanisms of concrete structures and structural steel tanks including API 650 designated tanks
- Failure mode analysis and remaining service life of concrete structures and knowledge of various repair methods
- Maintenance and operation of water distribution and wastewater systems
- Condition assessment theory, practices and technologies associated with water distribution and wastewater systems
- Repair, rehabilitation and replacement approaches and methodologies
- Various coating systems, membrane technology and expansion joint sealing technology
- Mechanical design to include pump base and pipe support design
COMPETENCIES, SKILLS AND ABILITIES
- Work independently, with minimal direction, and collaboratively with all staff as part of a team
- Able to identify and analyze complex engineering problems and manage multi-disciplinary assignments to develop realistic solutions problems involving design, resources, scheduling, technical and other difficulties
- Able to provide technical leadership to plan, lead, coordinate, implement and manage projects to completion, provide functional supervision to others, and to manage work quality, scheduling and completion
- Possess organizational skills and flexibility to plan, initiate, organize and prioritize own work, to manage a high volume of projects and to deal effectively with multiple demands, conflicting priorities, pressures and deadlines
- Able to manage contracted work, and foster good working relationships with external contractors in order to achieve Branch objectives
- Possess computer literacy in applications such as MS Office Suite, ArcMap
- Able to perform data analysis, formulate recommendations, and create and maintain reports
- Possess strong documentation, report writing and presentation skills
- Able to apply facilitation, negotiation and conflict management skills
- Demonstrate leadership and initiative
- Able to think analytically, and be attentive to accuracy and detail
- Able to demonstrate sound judgement
- Flexible adaptable and resourceful
- Team oriented
- Diplomatic, discreet and tactful when dealing with sensitive matters , and contentious issues and situations
WHAT YOU NEED TO KNOW
- Language Requirement: English oral, reading, writing
- Police Record Check: The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Engineer, Electrical
City Of Ottawa
Ottawa - 164.91kmEngineering Full-time
91,476.84 - 111,314.84
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Registered Nurse, LTC Full-time Job
Medical & Healthcare OttawaJob Details
Application Close: 06/03/2025
JOB SUMMARY
The mandate of Long Term Care Services is to provide resident care based on the needs of individuals, as determined by medical, nursing, functional and psychosocial assessments, and on each resident’s expressed needs. The care provided in each Home includes specialized, restorative, supportive and palliative care for persons with dementia, disabilities and health problems who cannot live independently in their homes, and whose needs cannot be met in the community.
You are responsible for the delivery of quality, holistic, resident care through the administration and supervision of the Nursing Program and staff in a designated area, with an emphasis on resident safety and engagement.
EDUCATION AND EXPERIENCE
Completion of 4 year university degree in Nursing (BScN)
Minimum of 1 to 2 years of related experience, preferably in a geriatric-gerontology or long term care setting
Post-basic preparation in gerontology is desirable
Membership in Registered Nurses Association of Ontario (RNAO) is desirable
Canadian Gerontological Certification from Canadian Nurses’ Association is desirable
CERTIFICATIONS AND LICENCES
KNOWLEDGE
- Scope and purpose of gerontological nursing and functions/activities related to the nursing process
- Age related changes
- Ethical dilemmas and considerations
- Management of common chronic problems
- Specific needs of the older person and of cognitively impaired older person:
- Basic physiological needs (nutrition, elimination, hygiene, skin integrity, sleep & rest, sensory perception)
- Dementia care
- Safety and security needs
- Challenging behaviours
- Basic psychosocial needs (self-esteem, actualization, advocacy, support network, relationships with families)
- Infection control guidelines for RN’s and RPN’s
- Nursing documentation standards including Resident Assessment Instrument RAI-MDS
- Principles of rehabilitation and activation in care of the older persons or adults requiring long term care
- Pharmacology and medication use
- Medication administration standards
- Nursing goals: promotion, prevention, maintenance, rehabilitation, palliation
- Transfer and positioning techniques of persons requiring long term care
- Basic knowledge of applicable legislation and regulations such as: Regulated Health Professions Act, Health Care Consent Act, Nursing Act, Mental Health Act, Professional Misconduct and Controlled Act, Professional standards, Code of Ethics
- Principles of verbal and non-verbal communication
- Labour relations and collective agreements.
- Must be familiar with all applicable health and safety legislation, have knowledge of any potential or actual danger to health or safety in the work place, and have knowledge of appropriate actions to be taken in order to ensure the health and safety of staff in accordance with applicable legislation and City policies and procedures.
COMPETENCIES, SKILLS AND ABILITIES
Core Behaviours
Core behaviours define the City's expectations of the behaviours employees should demonstrate in performing their work. They are reflective of the City's culture and values and guide all our present and future activities. Every employee is encouraged to learn, embody, and demonstrate these core behaviours.
Review the Core Behaviours.
Leadership Competencies
The City has defined key competencies that leaders are expected to embody and demonstrate to successfully move the organization towards achieving its strategic objectives and create an organizational culture that supports and empowers employees to excel, grow and reach their full potential. These leadership competencies and associated behaviours are expected to be demonstrated by leaders at all levels of the organization.
Review the Leadership Competencies.
WHAT YOU NEED TO KNOW
- Language Requirement: Various language requirements, locations may require English only, French only OR Bilingual competencies. Some positions require English oral, reading, and writing. Some positions required French oral, reading and writing.
- Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Registered Nurse, LTC
City Of Ottawa
Ottawa - 164.91kmMedical & Healthcare Full-time
46.07 - 56.06
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Administrative Assistant Full-time Job
Administrative Jobs MontréalJob Details
Administrative Assistant, Global Banking and Markets (Bilingual) - Montreal
Global Banking and Markets (GBM) is a leading Canadian Capital Markets and Investment Banking business with a growing platform in the US and Latin America, operating globally for over 100 years. Scotiabank’s strong U.S. presence provides our clients an important bridge to this key global market for trade and investment flows across the Americas and the world.
Global Banking & Markets provides a full range of investment banking, credit and risk management products and services relevant to the financing and strategic development needs of our clients. Our products include debt and equity financing, mergers & acquisitions, corporate banking, institutional equity sales, trading and research, fixed income products, derivatives, energy, foreign exchange and precious & metals. We also cross-sell the full range of wholesale products and services offered by the Scotiabank Group.
Be part of an innovative, Global Capital Markets and Investment Banking business with a unique geographic footprint that puts capital to work for our clients across industries! We work together to drive ambition for every future!
Purpose
Contributes to the overall success of Corporate and Investment Banking (CIB) team within Scotiabank’s Global Banking & Markets Division (GBM) in Canada, by providing high quality administrative support to assist in the execution of our business. The Admin Assistant ensures all activities are in compliance with governing regulations, internal policies and procedures and will build strong partnerships across the Bank to provide support for the team.
What You'll Do:
- Responsible for prioritizing workload to ensure the group’s objectives and deadlines are met. Acts as a culture carrier, monitoring adherence to policies and escalating as required
- Establishes sound business relationships by providing courteous and efficient assistance to both internal and external clients
- Champions a high-performance environment and contributes to an inclusive work environment
- Assumes ad hoc projects as they arise in support of management, including the gathering and compiling of data from various sources for weekly meetings, organizing and managing logistics for client events (including venue booking), researching and tracking key client dates (AGMs, quarterly IR calls, etc.) and ensure team is assigned to attend / call-in, etc.
- Responsible for drafting and/or reviewing communications for distribution to executive level management
Client Related Support
- Calendar management: Coordinates team schedules and arranges client meetings as requested. Coordinates logistics of meetings, including room bookings and requesting technical, audio-visual and catering support as required
- Travel: Arranges and coordinates travel including international travel, schedules and follows up on reservations and itineraries, Travel visas (where required), etc.
- Expense Management: 1. Compiles receipts and prepares extensive expense reports for approval and payment, ensuring timely completion and proper client coding. 2. Prepares and submits invoices to Accounts Payable for processing. Follows up with AP regarding outstanding items.
- Client Interactions: Assists with maintenance of client-related data (names, titles, contact details, etc., using both Excel and Salesforce), update of client call reports, etc.
- Client Events: Arranges and coordinates client events including but not limited to booking, planning, liaising with clients for invitations and following up
- Client files/ materials: Organizes, copies and maintains administrative files, correspondence and other records/materials as required. Assists with pitch book binding if required, using in-house binding system.
- Office phones: Answers and screens telephone calls on a multi-line system, arranging conference calls and videoconferencing using Scotia preferred vendors
Business Management/ Admin Team Support
- Assist with onboarding and offboarding of new/terminated employees, coordinating with HR, Technology and Facilities
- Point of contact for visiting staff. Pre-registers all guests, including employees from other locations. Assumes local support including assigning office passes, desk space, room bookings, etc.
- Acts as an alternate resource/backup for the other Administrative Assistants during lunch hours, breaks, end of day, illness and other absences, and shares in Admin Team responsibilities to support sector team and CIB business
- Comprehends and adheres to policies implemented by the Global team; coaches and ensures CIB team has support to evidence they are in compliance with policies and procedures
- Actively pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk
What You'll Bring:
- 2-5 years of experience in a related administrative role requiring significant multi-tasking – preferably in Financial Services Industry
- Experience supporting executive level management preferred
- Fully fluent both written and spoken in French and English
- Strong technical skills and knowledge of MS Office 2010 (e.g. Word, Excel and PowerPoint)
- Excellent coordination, organizational, time-management and work prioritization skills
- Attention to detail, resourceful, and diligence in follow-up
- Communicates clearly, articulately and succinctly in both oral and written form, with the ability to communicate to all levels within the organization
- Flexibility, high tolerance for change and an ability to learn quickly
- Ability to handle sensitive materials under the pressure of last minute deadlines
- Desire to be proactive and create a positive experience for others
Work Arrangement:
This position is currently a hybrid role, with the expectation that you will work at least 4 days a week in the office. Please note that this is subject to change based on the needs of the business.
Administrative Assistant
Scotiabank
MontréalAdministrative Jobs Full-time
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Cashier Full-time Job
Sales & Retail QuébecJob Details
Our Cashiers connect with customers through delightful conversations and efficient transactions to create a memorable in-store shopping experience.
What you’ll do
- Provide great customer service
- Scan products and process customer transactions accurately
- Support in the delivery of company-directed promotions and programs
- Handle cash and credit card transactions
- Keep the register area neat and stocked with essential supplies
- Assist customers with general inquiries
- Maintain a positive environment in the store
Who you are
- A team player with good communication skills
- Adaptable in a fast-paced work environment
- Resourceful and courteous when resolving inquiries
- Motivated to learn new things and delivering great customer service
Experience you bring
- Good news! No previous experience is required. We provide you with training to set you up for success!
What you bring
- Flexibility to work a variety of hours which may include days, evenings, and weekends
- Able to move 25lbs and remain in a stationary or standing position for entire shifts
7900 boul Cousineau, St-Hubert, QC
Cashier
Maxi Plc.
Québec - 233.38kmSales & Retail Full-time
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Senior Analyst, Communications Full-time Job
Marketing & Communication Saint-LaurentJob Details
Overview of The Role
As an IT Communications Senior Analyst at Saputo, you are an integral part of the IT Change Management team, which supports a range of initiatives from small system enhancements to large-scale, complex SAP implementations. You coordinate the global IT operations communications portfolio and contribute to IT projects that impact people and business processes across the organization. You keep employees informed and engaged.
How You Will Make Contributions That Matter
Reporting to the IT Manager, PMO—Change Management & Communications and working collaboratively with diverse cross-functional and corporate teams, you are responsible for supporting project, program and/or organizational objectives by:
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Coordinating the global IT Communications portfolio
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Planning and executing innovative communications campaigns, including conducting in-depth audience analyses, outlining communications plans, and leveraging change management deliverables
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Writing IT operational communications, e.g., monthly system releases, cybersecurity awareness and threats, and system outage notifications
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Using a variety of tools and tactics to design, develop, and share project change and operational communications and gather audience feedback
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Coordinating with translation services to develop material in our three local languages – English, French (Canada), and Spanish (Argentina)
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Applying advanced graphic design skills and creativity to craft engaging communications
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Applying Saputo change management methodology, tools, and templates
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Following review and approval workflows
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Reporting on Key Performance Indicators to project PMO and Saputo leaders
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Identifying, monitoring, managing, and escalating risks and issues
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Fostering relationships by connecting with, influencing, and supporting business and project team members at all levels
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Maintaining expertise and knowledge of communications leading practice and emerging technologies
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Seeking opportunities for innovation and efficiency and managing the continuous improvement of Saputo’s IT communications, change communications methodology, templates, and tools
About You
You are excited to contribute to a global organization that is a leader in its markets.
Your work experience, collaborative approach, curious mindset, and understanding of communications methods are ingredients in your recipe for delivering successful outcomes in a dynamic, fast-paced environment. You are a lifelong learner, who dives into new projects, technologies, and processes with enthusiasm. You enjoy interacting directly with colleagues and stakeholders in-person and virtually, as well as contributing to formal and informal discussions with your peers and individuals at all organizational levels. You are interested in working with a passionate team of Change Management professionals to enable business readiness and drive sustainable change.
As part of your duties, you will communicate and collaborate in English, both orally and in writing with colleagues or other stakeholders in Quebec, as well as in the rest of Canada, North and South America, the UK, and Australia. You are willing to travel domestically and internationally, when needed.
You Are Best Suited for The Role If You Have the Following Qualifications:
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Bachelor’s degree or higher in a relevant program (e.g. Communications, Marketing, English, etc.) or equivalent work experience
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Minimum five years’ experience coordinating project and/or corporate communications programs, including developing strategies and plans
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Demonstrated knowledge of best practices and advanced competency in designing and developing compelling communications
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Advanced written and verbal communication skills
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Highly organized and detail-oriented
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Ability to create content using current communications technologies and tools, e.g., Canva, Klaviyo, Vyond Video Studio, and Articulate 360/Rise
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Advanced proficiency in MS Office 365 (i.e. Word, PowerPoint, Excel, SharePoint, and Teams)
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Ability to multitask and manage competing priorities under pressure and to work independently and in a collaborative team environment
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French and/or Spanish language skills
The following are considered assets:
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Experience contributing to change management efforts on enterprise transformations or system implementations, with preference given to IT project experience
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Demonstrated understanding of change management methodology and practices
We support and care for our employees and their families by providing:
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Competitive salaries
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A hybrid work environment with the possibility to work from home 2 days a week
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Advantageous corporate agreements
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Full range of group insurance benefits
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Group retirement pension plan with employer contribution
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Purchase option of company stocks
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Group RRSP
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Health and wellness program in the workplace
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Assistance program for employees and their families
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Saputo products at a discounted price
Salary Range: $76,265 - $100,100
*Salary offers will vary commensurate with experience, education, skills, and training.
Senior Analyst, Communications
Saputo Diary
Saint-Laurent - 6.33kmMarketing & Communication Full-time
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Cleaning man/woman Full-time Job
Hospitality Sainte-CatherineJob Details
Overview
Languages
French
Education
- No degree, certificate or diploma
Experience
7 months to less than 1 year
On site
Work must be completed at the physical location. There is no option to work remotely.
Benefits
Financial benefits
- Group insurance benefits
- Life insurance
Other benefits
- Travel insurance
How to apply
By email
By phone
450-889-7237 extension 239 Between 08:30 a.m. and 04:30 p.m.
Cleaning man/woman
Transport Gaston Nadeau Inc.
Sainte-Catherine - 12.26kmHospitality Full-time
18 - 20
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Driver, truck Full-time Job
Transportation & Logistics Saint-Jean-sur-RichelieuJob Details
Overview
Languages
French
Education
- Secondary (high) school graduation certificate
- or equivalent experience
Experience
7 months to less than 1 year
On site
Work must be completed at the physical location. There is no option to work remotely.
Credentials
Certificates, licences, memberships, and courses
- Class 1/1F/A Licence (semi trailer trucks)
Additional information
Security and safety
- Driver's validity licence check
- Driving record check (abstract)
Transportation/travel information
- Drive manual transmission vehicle
- Valid driver's licence
Work conditions and physical capabilities
- Attention to detail
Own tools/equipment
- Cellular phone
- Steel-toed safety boots
Personal suitability
- Reliability
- Hardworking
Benefits
Financial benefits
- As per collective agreement
- Group insurance benefits
- Life insurance
- Night shift premium
How to apply
By email
By phone
450-889-7237 extension 225 Between 08:00 a.m. and 04:00 p.m.
Driver, truck
Transport Gaston Nadeau Inc.
Saint-Jean-sur-Richelieu - 34.03kmTransportation & Logistics Full-time
26.75 - 30.60
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Customer Service Representative Part-time Job
Customer Service OttawaJob Details
Application Deadline:
11/11/2024
Address:
1465A Richmond Rd
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.
- Identifies customer needs and initiates referrals to BMO colleagues.
- Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
- Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
- Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
- Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
- Contributes to meeting branch business results and the customer experience.
- Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
- Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
- Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
- Acts as a key member of a collaborative and versatile branch and market team.
- Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
- Organizes work information to ensure accuracy and completeness.
- Takes the initiative to find creative approaches that make each customer’s experience feel personal.
- Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
- Contributes to business results and the overall experience delivered in the branch.
- May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
- Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
- Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
- Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
- Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
- Complies with legal and regulatory requirements for the jurisdiction.
- Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
- Completes standardized tasks under supervision.
- Performs initial problem solving within given rules/limits & escalates when required.
- Broader work or accountabilities may be assigned as needed.
Qualifications:
- No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
- High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
- Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
- Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
- Projects a professional presence.
- Basic knowledge of specialized sales and business banking solutions to refer to specialists.
- Passionate commitment to helping customers.
- A focus on delivering a personal experience to customers.
- Resourceful self-starter with courage and confidence to approach customers.
- Readiness to collaborate and work in different capacities as part of a team.
- Strong interpersonal skills, including the ability to build rapport and connections with customers.
- An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
- Basic knowledge learned on the job.
- Verbal & written communication skills - Basic (in business environment).
- Organization skills - Basic (in business environment).
- Collaboration & team skills - Basic (in business environment).
Salary:
$33,850.00 - $44,000.00
Customer Service Representative
BMO Canada
Ottawa - 164.91kmCustomer Service Part-time
33,850 - 44,000
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Financial Services Analyst Full-time Job
Financial Services DorvalJob Details
We are seeking a highly motivated, energetic, and ambitious individual to learn and progress in their career with Air Canada. The Financial Services Analyst would work collaboratively with the Commercial branches, in support of the airline's business objectives and continued drive towards sustained profitability. This position reports to the Senior Financial Services Analyst - Commercial.
Responsibilities:
- Ensure effective financial managing processes/systems and controls are developed, implemented and maintained in accordance with policies and requirements.
- Assist the Senior Financial Services Analyst in support of Lounges, Inflight Product, Revenue Management, & Sports/Corp Charters.
- Issue billings on behalf of internal clients.
- Act as the key contact person for issues relating to supplier invoices and payments.
- Establish a positive relationship with supported branches to become "part of the team", effectively balancing financial control, advisory and support roles
- Assist internal clients in all financial aspects including Forecasting, KPIs and Business analytics)
- Provide financial support and guidance to business unit managers in the development of strategies and initiatives to meet or exceed the Unit's financial goals, including revenue enhancement and/or cost reduction initiatives
- Keep track of monthly operating expenses, producing monthly and ad hoc expense reports to improve expense and budget management
- Participate and provide support to the analysis of the financial performance of the business unit
- Ensure a consistently high level of quality in service provided relative to timeliness, accuracy, and user-friendly output
Qualifications
- Undergraduate degree in Finance and/or Accounting
- CPA designation completed/underway is a preferred asset
- Self-starter, energetic with strong sense of initiative and creativity
- Solid analytical skills
- Knowledge of financial analysis techniques and accounting cycle
- Experience/knowledge of company/airline operations is an asset
- Well-developed Microsoft Excel skills and ability to learn financial software/applications
- Results driven with good organization skills and ability to work under pressure
- Excellent communication skills, oral and written
- Excellent interpersonal skills and ability to work in a team environment
- Ability to work independently
- Great time management skills
Conditions of Employment:
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Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.
Linguistic Requirements
Based on equal qualifications, preference will be given to bilingual candidates.
Financial Services Analyst
Air Canada
Dorval - 14.15kmFinancial Services Full-time
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Customer Service Representative Full-time Job
Customer Service GatineauJob Details
Application Deadline:
11/17/2024
Address:
320 boulevard Saint-Joseph
Job Family Group:
Retail Banking Sales & Service
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.
- Identifies customer needs and initiates referrals to BMO colleagues.
- Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
- Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
- Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
- Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
- Contributes to meeting branch business results and the customer experience.
- Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
- Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
- Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
- Acts as a key member of a collaborative and versatile branch and market team.
- Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
- Organizes work information to ensure accuracy and completeness.
- Takes the initiative to find creative approaches that make each customer’s experience feel personal.
- Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
- Contributes to business results and the overall experience delivered in the branch.
- May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
- Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
- Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
- Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
- Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
- Complies with legal and regulatory requirements for the jurisdiction.
- Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
- Completes standardized tasks under supervision.
- Performs initial problem solving within given rules/limits & escalates when required.
- Broader work or accountabilities may be assigned as needed.
Qualifications:
- No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
- High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
- Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
- Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
- Projects a professional presence.
- Basic knowledge of specialized sales and business banking solutions to refer to specialists.
- Passionate commitment to helping customers.
- A focus on delivering a personal experience to customers.
- Resourceful self-starter with courage and confidence to approach customers.
- Readiness to collaborate and work in different capacities as part of a team.
- Strong interpersonal skills, including the ability to build rapport and connections with customers.
- An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
- Basic knowledge learned on the job.
- Verbal & written communication skills - Basic (in business environment).
- Organization skills - Basic (in business environment).
- Collaboration & team skills - Basic (in business environment).
Customer Service Representative
BMO Canada
Gatineau - 164.46kmCustomer Service Full-time
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IT Coordinator, Regional Service Delivery Full-time Job
IT & Telecoms Saint-LaurentJob Details
Provide level 2 support to end-users utilizing a range of media (including the infrastructure environment and software) to troubleshoot and resolve issues of moderate complexity across the organizations’ Saputo environment.
How You Will Make Contributions That Matter:
- Manage support incidents & work orders in Remedy ticketing service.
- Respect SLA’s in Remedy
- Be able to perform on demand computer hardware, software installations in Windows 10.
- Develop and maintain knowledge and technical capability across diverse and dynamic hardware, technologies, platforms and applications
- Participate in the continues service improvement.
You Are Best Suited for The Role If You Have the Following Qualifications:
- Associate degree or College certification.
- 1-5 years’ experience in technical customer service/remote and deskside support
- Strong written and verbal communication skills
- Experience in troubleshooting hardware and software in large global organization.
- Customer service oriented with superior problem-solving abilities.
- Knowledge of Office 365
- Understand Microsoft Active Directory and network services associated with (TCP-IP, DNS, DHCP, etc.)
- Virtual private network knowledge (VPN).
- Proactive and team oriented.
- ITIL Certification is an asset.
As part of their duties, the incumbent will have to communicate and collaborate in English, both orally and in writing with colleagues or other stakeholders in Quebec as well as in the rest of Canada or in North America.
We support and care for our employees and their families by providing:
- Competitive salaries
- A hybrid work environment with the possibility to work from home 2 days a week
- Advantageous corporate agreements
- Full range of group insurance benefits
- Group retirement pension plan with employer contribution
- Purchase option of company stocks
- Group RRSP
- Health and wellness program in the workplace
- Assistance program for employees and their families
- Saputo products at a discounted price
SALARY RANGE: $51,595 to $67,750
IT Coordinator, Regional Service Delivery
Saputo Diary
Saint-Laurent - 6.33kmIT & Telecoms Full-time
51,595 - 67,750
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Senior Engineer, Infrastructure Projects Full-time Job
Engineering OttawaJob Details
Application Close: 18/10/2024
JOB SUMMARY
The mandate of Infrastructure Services is to implement city-building priorities – from planning and delivering infrastructure projects, to managing infrastructure assets and investments.
You manage total project delivery using in-house and/or external resources for major infrastructure construction and rehabilitation projects, including roadways, transitways, structures, sewers, water mains, pumping stations, treatment works, drainage works, lighting, solid waste/landfill sites, cycling facilities, traffic calming, transit improvements, streetscaping and related underground utilities.
You are responsible for all phases of the project delivery, from project inception through consultant selection (where applicable), public consultation, pre-design, detailed design, approvals, tendering, and award, to construction.
You monitor, track and report on project status, approve all project expenditures, arrange all project related testing, and handle commissioning/turnover to operating branches. Assignments involve major or multiple projects that are highly complex, of multi-million dollar value, frequently having numerous stakeholders and may require extensive public consultation and environmental assessment and may extend over multiple years.
You also: participate in project identification, prioritization and planning; organize the conduct of environmental impact assessment and other studies and all stages of the project lifecycle; contribute to the review/development of department engineering standards; and carry out other duties as assigned.
EDUCATION AND EXPERIENCE
Completion of 4 year degree in Engineering or Applied Science
Minimum of 8 years of professional experience in the planning, design and construction of municipal infrastructure, including a minimum of 5 years of project management experience
CERTIFICATIONS AND LICENCES
KNOWLEDGE
- Engineering planning, design, operations and construction/rehabilitation of municipal structures, infrastructure and utilities
- Related federal, provincial and engineering legislation, regulations, standards, codes and by-laws pertaining to environmental impact assessment, building, fire, health and safety, construction process
- Processes for conducting and analysing environmental impact assessments
- Principles of project management, including cost containment/control and reporting
- Process for developing Request for Qualifications & Requests for Proposals, including acceptance, review and selection of consulting engineers
- Processes for tendering and contracting work
- Computer applications in an engineering environment pertaining to municipal design, project management, spreadsheet, word processing, e-mail and use of the Intra-Internets
- Protocols for responding to senior management/councillor inquiries, conducting public consultation and preparing reports, briefing notes, other communiqués
- Must possess the training, experience and knowledge to organize the work and its performance
- Must be familiar with all applicable health and safety legislation, have knowledge of any potential or actual danger to health or safety in the work place, and have knowledge of appropriate actions to be taken in order to ensure the health and safety of staff in accordance with applicable legislation and city policies and procedures
COMPETENCIES, SKILLS AND ABILITIES
- Manage concurrent complex, multi-million dollar and often highly sensitive projects and bring the projects to completion according to schedule and within budget
- Manage activities of technical staff, consultants, contractors, and co-ordinate activities with other levels of governments and external agencies/utilities
- Prepare formal RFQ’s and RFP’s; review, analyze and recommend acceptance of proposals from consulting engineering firms
- Communicate effectively orally and in writing to internal councillor inquiries and inquiries/complaints from the general public and to present technical material in formats conducive to various audiences
- Identify and recommend the solutions to health and safety issues and problems to ensure the safety of employees and contractors and to mitigate loss/project downtime
- Conflict management, influence, resolution and negotiation skills
- Thorough, self-motivated and reliable
- Organized and attentive to detail
- Exhibit tact, discretion and sound judgment
- Able to deal with contentious issues and situations
- Analytical
- Effective interpersonal and presentation skills
- Team player
- Leadership, initiative, motivation and creativity
- Flexible and able to deal with elected officials, representatives from all levels of government, the public, consultants/contractorsAble to multi-task and prioritize
WHAT YOU NEED TO KNOW
- Language Requirement: English oral, reading, writing; Designated Bilingual – specific level of language proficiency: French: oral, reading, writing English: oral, reading, writing Candidates who do not meet language requirements will be required to participate in training.
- Driver’s License Requirement: A valid Ontario unrestricted G class driver’s license (or provincial equivalent) with no more than 6 demerit points accumulated
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Senior Engineer, Infrastructure Projects
City Of Ottawa
Ottawa - 164.91kmEngineering Full-time
99,812.44 - 121,444.96
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