557 Jobs Found
Customer Service Representative Full-time Job
Customer Service Mont-RoyalJob Details
Application Deadline:
11/14/2024
Address:
2305 chemin Rockland
Job Family Group:
Retail Banking Sales & Service
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.
- Identifies customer needs and initiates referrals to BMO colleagues.
- Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
- Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
- Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
- Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
- Contributes to meeting branch business results and the customer experience.
- Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
- Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
- Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
- Acts as a key member of a collaborative and versatile branch and market team.
- Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
- Organizes work information to ensure accuracy and completeness.
- Takes the initiative to find creative approaches that make each customer’s experience feel personal.
- Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
- Contributes to business results and the overall experience delivered in the branch.
- May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
- Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
- Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
- Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
- Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
- Complies with legal and regulatory requirements for the jurisdiction.
- Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
- Completes standardized tasks under supervision.
- Performs initial problem solving within given rules/limits & escalates when required.
- Broader work or accountabilities may be assigned as needed.
Qualifications:
- No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
- High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
- Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
- Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
- Projects a professional presence.
- Basic knowledge of specialized sales and business banking solutions to refer to specialists.
- Passionate commitment to helping customers.
- A focus on delivering a personal experience to customers.
- Resourceful self-starter with courage and confidence to approach customers.
- Readiness to collaborate and work in different capacities as part of a team.
- Strong interpersonal skills, including the ability to build rapport and connections with customers.
- An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
- Basic knowledge learned on the job.
- Verbal & written communication skills - Basic (in business environment).
- Organization skills - Basic (in business environment).
- Collaboration & team skills - Basic (in business environment).
Salary:
$33,850.00 - $44,000.00
Customer Service Representative
BMO Canada
Mont-RoyalCustomer Service Full-time
33,850 - 44,000
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Store Manager Full-time Job
Canadian Tire Corporation, Limited
Management Mont-RoyalJob Details
What you’ll do
Customer Service
- Provide leadership to the team and consistently coaches and follows up to ensure the delivery of the service model standards are provided to each customer.
- Enforce delivery of our operating model customer service standards.
- Provide continuous feedback and coaching to Management & team members based on key metrics. and observed behaviours through Shift Starters, 1 on 1s, and performance management coaching programs.
- Meet established service levels agreements for in-store services and order fulfillment
- Support the organization in customer acquisition through the promotion of our customer loyalty and credit card programs
Operations
- Demonstrate and follows up on execution of Mark’s visual compliance standards, store maintenance and pricing standards.
- Establishe plan and follows up on execution of weekly price changes, promotional set-ups, and department POP as per workbook resulting in 100% system pricing including weekly prices sweeps.
- Lead the implementation and execution of standard operating procedures (SOPs)
- Lead the execution of seasonal changeover as per seasonal merchandising plan
- Responsible to deliver annual corporate shrink targets through team education, enforcement of LP and audit standards and rigid inventory control.
- Oversee preparation for annual inventories.
- Follow and ensures compliance of all corporate LP, Cash and Audit, and OH&S policies and procedures.
- Create and / or monitor the creation of efficient store weekly scheduling for both sales and support functions.
Training
- Coach and develop store and management team, through setting expectations, communication, coaching, feedback and ongoing support
- Create development plans and conducts annual appraisals for management team and direct reports; support and coach to improve any performance gaps and conducts ongoing coaching to improve team.
- Communicate in a clear and concise manner to team, leading effective Shift Starter meetings / coaching sessions, keeping team well informed of pertinent information.
- Complete and holds team accountable to complete required Triangle Learning Academy within timeframes.
- Facilitate and lead team meetings.
- Ensure execution of the Customer Experience and provides resolution for all customer concerns.
- Develop and lead recruiting and hiring strategy for store, maintains a complete team
- Create succession plans through continuous training and development
Leadership
- Act a brand ambassador, promoting our stores, brands, and people internally and externally
- Continually motivate team and performance through recognition programs, store contests, customer compliments, etc.
- Maintain Mark’s performance management expectations (feedback/coaching); this includes progressive discipline where necessary.
- Follow the disciplinary process consistently and impartially.
- Promote and maintain a positive and motivating work environment (safe, inclusive, and empowering)
What you bring
- Proven ability to coach, mentor and develop department team and store team, through setting expectations, communication, coaching, feedback and ongoing support
- Proven ability to build and manage a daily, weekly plan for the department and store
- Exceptional communication skills
- Excellent organizational skills
- Superior training and mentoring skills
- 3-5 years retail experience required
- High energy, enthusiasm and a drive to succeed
#LI-MM2
Store Manager
Canadian Tire Corporation, Limited
Mont-RoyalManagement Full-time
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Analyst, Finance Full-time Job
Financial Services Saint-LaurentJob Details
Are you ready to take your career to the next level?
As an Analyst, Finance, you will play a pivotal role in managing and optimizing commercial programs for retail accounts across Canada. This dynamic position offers the opportunity to work both regionally and nationally, providing critical support to our sales department and collaborating closely with the Manager, Finance.
****Salary ranges from $66 960 to $87 890*** offers will vary commensurate with experience, education, skills, and training.****
We support and take care of our employees and their families by offering :
Vacation upon hire
Generous and complete benefit coverage with group insurance
Group retirement plan with employer contribution
Telemedicine and assistance program for employees and their families
Employee Share Ownership Plan with an employer match
Paid Parental Leave program
Paid time off: Sick days, floater days and volunteer day off
Opportunity to contribute to a collective RRSP & TFSA
Training and development programs
Saputo Flex Program, flexible work environment (schedule/location/time off) according to department needs
Organized activities for employees and their families
Advantageous discounts on Saputo products
How you will make contributions that matter:
-
Play a key role in debit note management by ensuring timely clearing and resolution of deductions;
-
Do daily reviews of debit notes to ensure proper clearing;
-
Execute weekly follow up with sales for debit note approval;
-
Do weekly financial review of retail business ensuring accuracy and providing summary comments;
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Manage commercial programs and analysis of sales performance indicators;
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Prepare comparative analysis of commercial programs;
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Work with various administrative departments across Canada to ensure the proper management of commercial programs;
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Participate in end-of-month procedures by helping with journal entries and producing the required financial reports (account reconciliations, financial packages, payments, etc);
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Participate in the preparation of annual budgets;
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Act as the point person and administrative support for the sales department across Canada and finance team members, including various gross profit analysis and payments;
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Play a key role in debit note management by ensuring timely clearing and resolution of deductions;
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Support annual financial audits;
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Any other duties as assigned;
You are best suited for the role if you have the following qualifications:
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University degree in accounting, finance or other relevant field
-
2-3 years of experience in financial analysis or a similar position
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Chartered Professional Accountants (CPA) designation considered an asset
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High level of precision, organizational and analytical skills, self-motivation and initiative
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Knowledge of BI (Business Intelligence) and AS/400 is an asset;
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Excellent proficiency in Excel and the Office suite
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Bilingualism (French and English) spoken and written is essential as the candidate will have to work closely with teams located across Canada
-
Analyst, Finance
Saputo Diary
Saint-Laurent - 2.72kmFinancial Services Full-time
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Analyst, Finance Full-time Job
Financial Services Saint-LaurentJob Details
Are you ready to take your career to the next level?
As an Analyst, Finance, you will play a pivotal role in managing and optimizing commercial programs for retail accounts across Canada. This dynamic position offers the opportunity to work both regionally and nationally, providing critical support to our sales department and collaborating closely with the Manager, Finance.
****Salary ranges from $66 960 to $87 890*** offers will vary commensurate with experience, education, skills, and training.****
We support and take care of our employees and their families by offering :
Vacation upon hire
Generous and complete benefit coverage with group insurance
Group retirement plan with employer contribution
Telemedicine and assistance program for employees and their families
Employee Share Ownership Plan with an employer match
Paid Parental Leave program
Paid time off: Sick days, floater days and volunteer day off
Opportunity to contribute to a collective RRSP & TFSA
Training and development programs
Saputo Flex Program, flexible work environment (schedule/location/time off) according to department needs
Organized activities for employees and their families
Advantageous discounts on Saputo products
How you will make contributions that matter:
-
Play a key role in debit note management by ensuring timely clearing and resolution of deductions;
-
Do daily reviews of debit notes to ensure proper clearing;
-
Execute weekly follow up with sales for debit note approval;
-
Do weekly financial review of retail business ensuring accuracy and providing summary comments;
-
Manage commercial programs and analysis of sales performance indicators;
-
Prepare comparative analysis of commercial programs;
-
Work with various administrative departments across Canada to ensure the proper management of commercial programs;
-
Participate in end-of-month procedures by helping with journal entries and producing the required financial reports (account reconciliations, financial packages, payments, etc);
-
Participate in the preparation of annual budgets;
-
Act as the point person and administrative support for the sales department across Canada and finance team members, including various gross profit analysis and payments;
-
Play a key role in debit note management by ensuring timely clearing and resolution of deductions;
-
Support annual financial audits;
-
Any other duties as assigned;
You are best suited for the role if you have the following qualifications:
-
University degree in accounting, finance or other relevant field
-
2-3 years of experience in financial analysis or a similar position
-
Chartered Professional Accountants (CPA) designation considered an asset
-
High level of precision, organizational and analytical skills, self-motivation and initiative
-
Knowledge of BI (Business Intelligence) and AS/400 is an asset;
-
Excellent proficiency in Excel and the Office suite
-
Bilingualism (French and English) spoken and written is essential as the candidate will have to work closely with teams located across Canada
Analyst, Finance
Saputo Diary
Saint-Laurent - 2.72kmFinancial Services Full-time
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Senior Advisor, Human Resources Solutions & Systems Full-time Job
Human Resources Saint-LaurentJob Details
Overview of The Role
The Senior Advisor HR Solutions & Systems will participate in the implementation and configuration of HR Systems that support the company’s strategic direction. The incumbent will provide support and ongoing knowledge transfer to different HR teams to promote optimal system use and be a key team member of the global HR function.
This position will partner with HR, Talent Acquisition, Learning, as well as IT and Operations teams to innovate through automation, continuous improvement and systems enhancements. The ideal candidate will have deep expertise in the following Workday modules, Learning, Recruitment and Talent.
How You Will Make Contributions That Matter:
- Have strong analytical skills, and the ability to optimizing HR processes through technology and participate in the design and implementation of our global HR Processes.
- Serve as a Subject Matter expert for existing Learning, Recruitment and Talent applications and all related business processes.
- Partner with HR, Operations and IT Teams to ensure alignment, delivery, maintenance & evolution of HR systems.
- Be comfortable and confident with gathering business requirements and problem-solving with business stakeholders. Be the primary point of contact for data gathering, testing and internal systems teams.
- Help our team ensure data accuracy and seamless ongoing enhancements of new Workday features and functionality of Learning, Recruitment and Talent.
- Provide on-going support to end users for all management levels (multi-country, multi-divisions, facilities, locations and employees (management self-service and employee self-service). Resolve issues and participate in the implementation of a corrective action plan in collaboration with the required stakeholders.
- Document recommendations on best practices for standardization and efficiencies in processing with a mindset of continuous improvement, as well as test scripts and participate in test cycles.
- Document business processes and procedures and publish online help documentation on SharePoint.
- Provide HR Metrics/KPI’s dashboards and consistent HR business measures to senior leadership team.
- Conduct data integrity checks, audits and reporting.
- Contribute to change management activities by communicating and educating our key user network and impacted population on systems/business process changes.
- Keep up with the latest Workday improvements using Workday Community.
- Support change management efforts, including training, documentation, and stakeholder communication.
You Are Best Suited for The Role If You Have the Following Qualifications:
- Bachelor’s degree in human resources, business administration or a related field.
- 7+ years of HRIS or HR technology experience, with at least 4 years of hands-on Workday configuration and support. Deep knowledge of Workday Learning, Recruitment and Talent.
- 5 years of experience as a Business Analyst or HR systems related positions. Knowledge of HR principles, practices, and processes drawn from closely working with HR business partners.
- Great track record in accomplishing business analysis, recommendation with capability to quantify and demonstrate business process efficiencies.
- Skillful in managing changes effectively and identify business processes and systems impacts.
- Understanding of lean/agile management principles (an asset).
- Ability to communicate technical or business information to various audiences (non-technical, executives, leadership team etc...) in layman’s terms.
- Advanced user skills with the Microsoft suite, especially Excel.
- Strong analytical, multitasking and interpersonal skills.
Exceptional written and oral communication skills in French, English. Communication skills in Spanish would be considered an asset.
As part of their duties, the incumbent will have to communicate and collaborate in English, both orally and in writing with colleagues or other stakeholders in Quebec as well as in the rest of Canada or in North America.
We support and care for our employees and their families by providing:
- Competitive salaries
- A hybrid work environment with the possibility to work from home 2 days a week
- Advantageous corporate agreements
- Full range of group insurance benefits
- Group retirement pension plan with employer contribution
- Purchase option of company stocks
- Group RRSP
- Health and wellness program in the workplace
- Assistance program for employees and their families
- Saputo products at a discounted price
SALARY RANGE: $78,170 - $102,600
*Salary offers will vary commensurate with experience, education, skills, and training.
We support employment equity. Saputo strives to embed diversity and inclusion in its operations and invites candidates from all horizons to join its family.
Senior Advisor, Human Resources Solutions & Systems
Saputo Diary
Saint-Laurent - 2.72kmHuman Resources Full-time
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Supply Planner Full-time Job
General Category Saint-LaurentJob Details
Overview of the Role
This position will ensure availability of manufactured & procured products into Regional Distribution Centers to satisfy regional customer requirements. Working within the Supply Chain Optimization (SCO) group, the position is accountable to use a companywide integrated plant scheduling and procurement tool to provide production planning, finished goods procurement, and materials coordination services. Position will involve managing inventory and plant scheduling functions at multiple locations and therefore must have demonstrated understanding of procurement and supply chain principles. A highly interactive role in the organization, requiring effective facilitation of inter-department, analysis and problem solving within the Saputo supply chain.
Salary: $65 010 - $85 329
***Salary offers will vary commensurate with experience, education, skills and training.***
How you will make contributions that matter:
-
Ensure the Distribution Center(s) have the Right Product, in the Right Quantity, at the Right Time.
-
Maintain on-going and effective working relationships with local/regional management (Production, Warehouse & Delivery, Sales, Forecasting, Customer) and SCO group.
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Monitor the inventories of all finished goods, ingredients and packaging materials, and continuously replenish them to the optimal levels.
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Maintain and manage the relationships with National purchasing group, and all suppliers of ingredients and packaging materials.
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Provide production schedules/orders to the plant, monitor production order fulfillment, and act accordingly with the plant to maintain the fulfillment at the acceptable level.
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Work with National Transport group to assist coordination of interbranch movement of finished goods.
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Coordinate ordering and stock levels during product introductions/de-listing to minimize shortages/disposals.
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Identify shortages-disposals -product supply issues in a timely manner
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Analyze continuously and implement improvement in local supply chain to reduce cost, improve service.
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Participate in interdepartmental projects
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Other duties as assigned.
You are best suited for the role if you have the following qualifications:
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University degree in Supply Chain or a related field
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3 to 5 years’ experience in Supply Chain, Operations Management, or Inventory Management, experience in the food industry, an asset
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SAP experience would be an asset
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Proficiency with Microsoft office (Excel, Powerpoint)
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Strong verbal and written communication skills
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Solid team player, with strong interpersonal skills
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Demonstrates the ability to work independently, with minimal supervision
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Must be able to perform effectively in a fast-paced environment
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Proven track record of effective problem solving and decision making
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Bilingualism (French and English) spoken and written is essential because the person will interact with various team members and stakeholders across Canada.
We support and care for our employees and their families by providing:
-
Competitive salaries
-
Advantageous corporate agreements
-
Full range of group insurance benefits
-
Group retirement pension plan with employer contribution
-
Purchase option of company stocks
-
Group RRSP
-
Health and wellness program in the workplace
-
Assistance program for employees and their families
-
Saputo products at a discounted price
We support employment equity. Saputo strives to embed diversity and inclusion in its operations and invites candidates from all horizons to join its family.
Supply Planner
Saputo Diary
Saint-Laurent - 2.72kmGeneral Category Full-time
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Coordinator, Administration Full-time Job
Administrative Jobs Saint-LaurentJob Details
The position holder will be responsible for supporting the administration supervisor in various tasks related to the coordination and control of operations of this department of the Ville St-Laurent distribution center.
This is a temporary contract for a period of 16 months.
Salary: $54,080 -$70,980
*Salary offers may vary based on experience, education, skills, and training.*
We support and care for our employees and their families by offering:
-
Generous and comprehensive group insurance
-
Group pension plan with employer contribution
-
Telemedicine and assistance program for employees and their families
-
Possibility of contributing to group RRSPs and TFSAs
-
Training and development programs
-
Activities organized for employees and their families
-
Special discounts on our products
Contributing in this role means:
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Analyze daily transactions related to distribution routes;
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Check route inventories to ensure transaction accuracy;
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Finalize distribution route reports and follow up as appropriate;
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Analyze billing discrepancies and make necessary adjustments;
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Carry out appropriate follow-ups with distributors (documents, corrections, etc.);
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Support in managing POD requests from customers/representatives.
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Process and codify POs received with purchase invoices;
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Managing employee file updates in Workday;
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Management and creation of documents for work accidents, work stoppages, etc.;
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Perform various tasks related to payroll management in Kronos as needed.
The qualifications sought are:
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High school diploma or equivalent;
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Experience in the administrative field (2-3 years)
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Rigor, analytical mind and attention to detail are essential;
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Good knowledge of the Office suite (Word, Excel intermediate level);
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Knowledge of A/S-400 systems (an asset);
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Initiative and ability to work independently;
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Good communication and interpersonal skills.
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Bilingualism (French and English) spoken and written is essential as the individual will interact with various team members and stakeholders across Canada.
Coordinator, Administration
Saputo Diary
Saint-Laurent - 2.72kmAdministrative Jobs Full-time
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IT Senior Analyst, Microsoft Power Platform Full-time Job
IT & Telecoms Saint-LaurentJob Details
Saint-Laurent, QC Georgetown, ON
Overview of The Role:
For its Digital and Innovations team, Saputo is looking for a motivated person to act as an IT Senior Analyst. Our ideal candidate will have a mix of strong functional analysis skills and good knowledge of the Microsoft Power Platform.
Are you an ardent learner who’s always looking to improve? Do you want to be part of the digital transformation of an enterprise headquartered in Montreal that has many divisions across the world and still growing at a fast pace? Do you have interest in the latest innovative technologies? Then we would like to hear from you. Your current expertise will be used to maximize your full potential and will give you the opportunity to grow in your own way with Saputo.
We have many exciting initiatives underway or on the drawing board including mobility, AI, Mixed Reality and all that's missing is you to help us deliver them.
How You Will Make Contributions That Matter:
- Create and maintain applications using Microsoft’s Power Platform and various Azure cloud services
- Contribute across all phases of a project (e.g., Plan, Analyze, Design, Build, Test, and Deploy)
- Enhance our current global applications used by more than a thousand of users and participate in the creation of the new ones in our pipeline
- Collaborate with various IT teams including cybersecurity, infrastructure, network & telecom, to ensure well-designed and quality solution delivery
- Autonomous, can follow a project plan, and can execute on strategy both independently and in a team environment
- Ability to be assigned to multiple projects simultaneously
- Direct interactions and collaboration with business SMEs and technical groups
You Are Best Suited for The Role If You Have the Following Qualifications:
- Hold a university or college diploma in computer science, information technology or any other relevant field
- More than five (5) years of relevant experience in Microsoft .NET, C#, MVC, SQL, HTML, JavaScript, REST, ReactJS, jQuery
- Should have two (2) years of experience in developing applications using Power Apps, Canvas App and Model-Driven App (MDA) with Dataverse, SQL, Forms, SharePoint, Dynamics 365 CRM, Azure, C#, ASP.Net, Web Services
- Skills in Azure SQL, Azure App Service, Azure Logic Apps and Azure DevOps are added asset
- Strong interest, or even better real experience in Power BI (Power Query, DAX, Power BI Services) is a nice plus
- Experience developing solutions that connect and integrate with other systems like SharePoint, Teams, MSSQL, Azure, SAP, Chronos, Ariba, Workday is highly desirable
- Proven to be detail oriented and well organized with demonstrated logical and technical problem-solving skills
- Demonstrated strong adaptive and learning capacity to remain on the cutting edge of current technologies and future trends
- Ability to operate in various business environments with interdependencies spanning multiple work-streams, teams, business divisions, time zones, cultures, and languages
- Strong written and verbal communication skills to facilitate exchanges with business stakeholders
As part of their duties, the incumbent will have to communicate and collaborate in English, both orally and in writing with colleagues or other stakeholders in Quebec as well as in the rest of Canada or in North America.
We support and care for our employees and their families by providing:
- Competitive salaries
- A hybrid work environment with the possibility to work from home 2 days a week
- Advantageous corporate agreements
- Full range of group insurance benefits
- Group retirement pension plan with employer contribution
- Purchase option of company stocks
- Group RRSP
- Health and wellness program in the workplace
- Assistance program for employees and their families
- Saputo products at a discounted price
Salary scale: From $78 170 to $102 600
*Salary offers will vary commensurate with experience, education, skills, and training.
We support employment equity. Saputo strives to embed diversity and inclusion in its operations and invites candidates from all horizons to join its family.
This year, Saputo is celebrating 70 years of passion and craftsmanship!
IT Senior Analyst, Microsoft Power Platform
Saputo Diary
Saint-Laurent - 2.72kmIT & Telecoms Full-time
78,170 - 102,600
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Clerk, Accounts Receivable - Deductions Full-time Job
Financial Services Saint-LaurentJob Details
The role of the Clerk, Accounts receivable - Deductions team will be responsible for identifying, coding, validating and managing client payment deductions, mostly related to the retail/major accounts. Ensuring that all transactions are reconciled/completed according to standards and procedures and also forwarded to the appropriate internal departments.
How you will make contributions that matter:
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Reconcile high volume of customer payment deductions for retail/major accounts
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Analyse customer documents to identify and code deductions
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Research and obtain missing documents
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Prepare and process all documentation needed for internal debit memo review and submit for validation
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Offset matching debits and credits
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Respond to external and internal customer account inquiries as required
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Enter information meticulously into the management system (Maestro) and debit note management system (DNMS)
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Investigate all outstanding transactions that require validation and offsetting
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Resolve discrepancies within the required time frame
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Apply and comply with existing procedures and policies
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Perform all other related duties
You are best suited for the role if you have the following qualifications:
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College degree in finance or other relevant field or equivalent experience
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3+ years experience in a similar position
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Good knowledge of the Office suite (Outlook/Excel), knowledge of Maestro (asset)
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Strong analytical skills with high level of accuracy and attention to detail
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Likes to take initiative and work autonomously
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Excellent ability to manage priorities and organize work requirements
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Demonstrates interpersonal, communication and customer service skills
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Ability to solve problems
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Bilingualism (French and English) spoken and written is essential; as the candidate will be required to communicate with customers and internal teams, by phone and email in Quebec and across Canada. Most of the supporting documentation received from the retail accounts, based outside Quebec are uniquely in english
We support and care for our employees and their families by providing:
-
Competitive salaries
-
Advantageous corporate agreements
-
Health and wellness program in the workplace
-
Assistance program for employees and their families
-
Saputo products at a discounted price
Salary range: $42,950 - $56,370
*Salary offers will vary commensurate with experience, education, skills, and training.
We support employment equity. Saputo strives to embed diversity and inclusion in its operations and invites candidates from all horizons to join its family.
Clerk, Accounts Receivable - Deductions
Saputo Diary
Saint-Laurent - 2.72kmFinancial Services Full-time
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Representative, Customer Service Full-time Job
Customer Service Saint-LaurentJob Details
Overview of the Role
We currently have full-time temporary position available in the Customer Service department. The Customer Service Representative acts as a company ambassador and liaison between our valuable customers and internal departments, in a fast-paced, team environment.
Salary: $38 220-$50 160 ****Salary offers will vary commensurate with experience, education, skills, and training.****
How you will make contributions that matter:
• Build sustainable relationships of trust through open and interactive communication with customers
• Identify and assess customers’ needs to achieve satisfaction
• Manage both inbound and outbound calls with internal and external customers
• Process EDI and manual orders; handle order inquires in a timely manner
• Work cross functionally with team members, planners, distribution, warehousing, supply chain & sales
• Participate in driving customer value, above and beyond sales
• Handle concerns, provide appropriate solutions and alternatives within time-limits and follow up to ensure resolution;
• Assisting overall team members with all order processing responsibilities
• Always display competence, courtesy and professionalism
• Support and maintain Saputo quality standards
You are best suited for the role if you have the following qualifications:
• Secondary school diploma and minimum of2 years’ experience in a customer service environment
• Strong, clear communication and interpersonal skills; exceptional telephone manner is essential
• Organizational skills with strong attention to detail
• Excellent data entry skills – speed and accuracy a must
• Knowledge of Microsoft Office applications including Excel (formulas, V-lookup an asset)
• Ability to multitask in a dynamic environment both independently and as part of a team
• Quick thinking with the ability to work under pressure and to establish priorities
• Adaptable, empathetic, patient and a positive-attitude are key requirements of this role
• Bilingualism (French and English) in speaking and writing is essential, as the teams and clients are spread across Canada.
• Schedule flexibility is required; including occasionally working on a stat holiday
We support and care for our employees and their families by providing:
• Competitive salaries
• Advantageous corporate agreements
• Full range of group insurance benefits
• Group retirement pension plan with employer contribution
• Purchase option of company stocks
• Group RRSP
• Health and wellness program in the workplace
• Assistance program for employees and their families
• Saputo products at a discounted price
We support employment equity. Saputo strives to embed diversity and inclusion in its operations and invites candidates from all horizons to join its family.
Representative, Customer Service
Saputo Diary
Saint-Laurent - 2.72kmCustomer Service Full-time
38,220 - 50,160
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IT Specialist, Senior Full Stack Developper (e-Commerce) Full-time Job
IT & Telecoms Saint-LaurentJob Details
Saputo is seeking a motivated and experienced e-Commerce developer to join its Digital and Innovations team. Our ideal candidate will have a mix of strong technical knowledge, analytical skills and business acumen.
Are you an ardent learner who’s always looking to improve? Do you want to be part of the digital transformation of an enterprise headquartered in Montreal that has many divisions across the world and still growing at a fast pace? Do you have interest in the latest innovative technologies? Then we would like to hear from you. Your current expertise will be used to maximize your full potential and will give you the opportunity to grow within our company.
How You Will Make Contributions That Matter:
- Enhance and support our B2B and B2C e-Commerce platform and its surrounding ecosystem, including PIM, DAM and ERP systems
- Responsible of the rollout of our e-Commerce platform to other Saputo divisions
- Contribute across all phases of a project (e.g., Plan, Analyze, Design, Build Test, and Deploy)
- Collaborate with various IT teams including cybersecurity, infrastructure, network & telecom, to ensure well-designed and quality solution delivery
- Autonomous, can follow a project plan, and can execute on strategy both independently and in a team environment
- Ability to be assigned to multiple projects simultaneously
- Direct interactions and collaboration with business SMEs and technical groups
You Are Best Suited for The Role If You Have the Following Qualifications:
- Possess a university or college diploma in computer science, information technology, or a related field
- Over five years of relevant experience in Microsoft .NET, C#, JavaScript, TypeScript, MVC, SQL, HTML, NodeJS, GraphQL, and ReactJS
- Knowledge of developing solutions that use Azure services, including Azure Functions, Azure SQL, Azure App Service, and Azure Kubernetes Service
- Experience with continuous integration and continuous deployment (CI/CD) pipelines and automated delivery using Azure DevOps and infrastructure as code (IaC) deployment model with Terraform
- Strong interest, or even better real experience in CommerceTools or any other MACH architecture e-Commerce platform
- Experience developing solutions that connect and integrate with other systems like ERP, CRM, and BI is a plus
- Proven to be detail oriented and well organized with demonstrated logical and technical problem-solving skills
- Demonstrated strong adaptive and learning capacity to remain on the cutting edge of current technologies and future trends
- Ability to operate in various business environments with interdependencies spanning multiple work-streams, teams, business divisions, time zones, cultures, and languages
- Strong written and verbal communication skills to facilitate exchanges with business stakeholders
- Ideally bilingual - English (required) and French (preferred)
As part of their duties, the incumbent will have to communicate and collaborate in English, both orally and in writing with colleagues or other stakeholders in Quebec as well as in the rest of Canada or in North America.
We support and care for our employees and their families by providing:
- Competitive salaries
- A hybrid work environment with the possibility to work from home 2 days a week
- Advantageous corporate agreements
- Full range of group insurance benefits
- Group retirement pension plan with employer contribution
- Purchase option of company stocks
- Group RRSP
- Health and wellness program in the workplace
- Assistance program for employees and their families
- Saputo products at a discounted price
Salary Range: $88,325 - $115,930
*Salary offers will vary commensurate with experience, education, skills, and training.
We support employment equity. Saputo strives to embed diversity and inclusion in its operations and invites candidates from all horizons to join its family.
IT Specialist, Senior Full Stack Developper (e-Commerce)
Saputo Diary
Saint-Laurent - 2.72kmIT & Telecoms Full-time
Learn More
Analyst, Finance Full-time Job
Financial Services Saint-LaurentJob Details
Are you ready to take your career to the next level?
As an Analyst, Finance, you will play a pivotal role in managing and optimizing commercial programs for retail accounts across Canada. This dynamic position offers the opportunity to work both regionally and nationally, providing critical support to our sales department and collaborating closely with the Manager, Finance.
****Salary ranges from $65 010 to $85 320*** offers will vary commensurate with experience, education, skills, and training.****
We support and take care of our employees and their families by offering :
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Vacation upon hire
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Generous and complete benefit coverage with group insurance
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Group retirement plan with employer contribution
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Telemedicine and assistance program for employees and their families
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Employee Share Ownership Plan with an employer match
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Paid Parental Leave program
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Paid time off: Sick days, floater days and volunteer day off
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Opportunity to contribute to a collective RRSP & TFSA
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Training and development programs
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Saputo Flex Program, flexible work environment (schedule/location/time off) according to department needs
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Organized activities for employees and their families
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Advantageous discounts on Saputo products
How you will make contributions that matter:
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Manage commercial programs and analysis of sales performance indicators;
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Prepare comparative analysis of commercial programs;
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Work with various administrative departments across Canada to ensure the proper management of commercial programs;
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Participate in end-of-month procedures by helping with journal entries and producing the required financial reports (account reconciliations, financial packages, payments, etc);
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Participate in the preparation of annual budgets;
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Act as the point person and administrative support for the sales department across Canada and finance team members, including various gross profit analysis and payments;
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Play a key role in debit note management by ensuring timely clearing and resolution of deductions;
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Support annual financial audits;
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Any other duties as assigned;
You are best suited for the role if you have the following qualifications:
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University degree in accounting, finance or other relevant field
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2-3 years of experience in financial analysis or a similar position
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Chartered Professional Accountants (CPA) candidate or in progress is an asset
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High level of precision, organizational and analytical skills, self-motivation and initiative
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Knowledge of BI (Business Intelligence) and AS/400 is an asset;
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Excellent proficiency in Excel and the Office suite
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Bilingualism (French and English) spoken and written is essential as the candidate will have to work closely with teams located across Canada
Analyst, Finance
Saputo Diary
Saint-Laurent - 2.72kmFinancial Services Full-time
Learn More