4248 Jobs Found
Client Service Agent Full-time Job
Customer Service OttawaJob Details
Requisition ID: 15910
Department: Finance and Corporate Services Dept.
Service: Service Ottawa
Branch: Call Centre Services Branch
Employment Type: Mutiple Casual Positions
Work Hours: 40.00hours per week
Affiliation: CUPE 503 Inside/Outside
Salary Information: $32.502- $38.027 per hour (2024 rates of pay)
Location: City Hall,110 Laurier Avenue West
City: Ottawa, ON
Job Category: Administrative and Support Services
Application Close: 31/07/2025
*Applications received will be used to staff current and on-going requirements for 12 months
JOB SUMMARY
ServiceOttawa is the first stop for City of Ottawa services for residents and businesses through ottawa.ca, My ServiceOttawa, Call Centre Services (3-1-1) and the Counter Service Centres. ServiceOttawa provides a gateway to the City so that residents and businesses don’t have to navigate multiple departments to get what they need. The mandate of ServiceOttawa is to achieve better outcomes for Ottawa residents and businesses when they access City services, by providing a consistent and positive client experience across multiple channels with a focus on Service Excellence.
In this key client facing and customer service role, you are responsible for providing information and customer services for a wide range of City services, programs, policies, procedures, permits and fee structures, as part of a team of agents, delivered through a Client Service Centre; ensuring service continuity in responding to inquiries and urgent requests from the public, elected officials, internal staff, and other government agencies through a variety of platforms (primarily by phone and including electronic/web, email and in-person) in the most efficient and professional manner possible, minimizing referrals and transfers to other subject matter experts, where possible, and ensuring follow up where requested. Work is performed in accordance with corporate/departmental/branch policies, procedures, standards and guidelines, as well as any applicable legislation/regulations, and in meeting performance and quality assurance standards.
EDUCATION AND EXPERIENCE
Completion of Grade 12
Post-secondary education and/or training related to Customer Services is an asset
Minimum of 3 years of relevant experience in a customer service environment, providing service to the public by telephone, in person, in writing and electronically in a multi-service environment, such as a in call centre and/or a counter service operations
KNOWLEDGE
- Knowledge of customer service delivery mechanisms and computer programs as they relate to products and services within the Client Service Centre
- Customer Service practices and strategies to resolving customer related complaints
- Corporate Microsoft computer applications MSWord , Outlook, Excel, Internet Explorer/Ozone, and job specific programs such as LAGAN, Knowledge BASE, Ottawa.ca, MAP, ITX, VTAX, Aqacis,CLASS, RSVP, Autoprocess, SAP, etc.
- General office equipment
- Corporate cash handling procedures, operation of cash register, balancing cash and preparing daily deposits
- Knowledge of applicable health and safety legislation, including the rights and duties of workers.
- Knowledge of City of Ottawa organizational structure, services and personnel is an asset
COMPETENCIES, SKILLS AND ABILITIES
- Strong interpersonal and communication skills combined with excellent customer service skills especially during busy periods, stressful situations or emergencies
- Communicate effectively and tactfully with municipal staff, elected officials and members of the general public by telephone and in-person
- Strong writing skills and ability to compose professional, clear and concise responses to written inquiries
- Organize, multi-task and prioritize work
- Exercise sound judgment and discretion in decision making to selecting/suggesting a course of action within a list of possible alternatives, particularly after-hours, to minimize risk to the corporation and maximize public safety
- Work independently and in a team setting
- Possess an excellent attendance record
- Punctual, reliable and dependable
- Flexible and adaptable to deal with varying situations
- Strong listening/comprehension skills
- Strong organizational skills
- Work a variety of shifts covering a 24-hour/7-days/week/365-days/year service period
WHAT YOU NEED TO KNOW
- Language Requirement: Designated Day 1 Ready – immediate requirement for language proficiency: French: oral, reading, writing English: oral, reading, writing Candidates must meet language requirement for position upon hire.
- The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.
- This position requires the successful candidate to use their own transportation.
- You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Client Service Agent
City Of Ottawa
Ottawa - 127.7kmCustomer Service Full-time
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Customer Service Agent Full-time Job
Customer Service OttawaJob Details
Requisition ID: 15855
Department: Finance and Corporate Services Dept.
Service: Service Ottawa
Branch: Counter Services Branch
Employment Type: Multiple Full-time Temporary -Up to 1 year; Multiple Full-time Permanent
Work Hours: 35.00hours per week
Affiliation: CUPE 503 Inside/Outside
Salary Information: $61,663.42- $72,157.54 annually (2024 rates of pay)
Location: Various locations
City: Ottawa, ON
Job Category: Administrative and Support Services
Application Close: 30/06/2025
*Applications received will be used to staff current and on-going requirements for 12 months.
JOB SUMMARY
The mandate of ServiceOttawa is to achieve better outcomes for Ottawa residents and businesses when they access City services, by providing a consistent and positive client experience across multiple channels with a focus on Service Excellence. The Counter Services team responds to community needs through the provision of optimum client service delivery employing a centralized one-stop approach. Counter Services consists of seven Client Services Centres and three Provincial Offences offices, which offer a variety of services such as pet registrations, marriage ceremonies, payment intake, parking permits and provincial court services to name a few. Counter Services staff process over 250,000 transactions and handle over $190 million in revenue per year for the City.
You are responsible for providing information and customer service for a wide range of municipal and provincial services, programs, policies, procedures, permits and fee structures, as part of a team of agents, delivered through a ServiceOttawa Centre; ensuring service continuity in responding to inquiries and urgent requests from the public, elected officials, internal staff, and other government agencies through a variety of platforms, primarily by in-person and including electronic/web, email and phone in the most efficient and professional manner possible, minimizing referrals and transfers to other subject matter experts, where possible, and ensuring follow up where required. Work is performed in accordance with corporate/departmental/branch policies, procedures, standards and guidelines, as well as any applicable legislation/regulations, and in meeting performance and quality assurance standards.
You are also responsible for determining the course of action for parking ticket resolution in accordance with the First Attendance Facility policy/procedures, and service standards set within the Branch.
EDUCATION AND EXPERIENCE
Completion of Grade 12
Post-secondary education and/or training related to Customer Service is an asset
Minimum of 3 years of relevant experience in a customer service environment, providing service to the public by telephone, in person, in writing and electronically in a multi-service environment, such as a in call centre and/or a counter service operations
KNOWLEDGE
- Knowledge of customer service delivery mechanisms, practices and strategies to resolving customer related complaints
- Computer literacy in MS Office Suite, internet/intranet and job specific programs such as ICON, IP360, Dynamics, Liberty Recording System, LAGAN, Knowledge BASE, Ottawa.ca, MAP, ITX, VTAX, H2O, ACTIVENet, PRESTO, SAP, VSTATS, etc.
- Knowledge of provincial legislation & regulations, corporate policies & procedures along with the ability to apply and interpret these provisions
- Knowledge of applicable health and safety legislation, including the rights and duties of workers.
- Knowledge of City of Ottawa organizational structure, services and personnel is an asset
COMPETENCIES, SKILLS AND ABILITIES
- Strong interpersonal and communication skills combined with excellent customer service skills especially during busy periods, stressful situations or emergencies
- Communicate effectively and tactfully with municipal staff, elected officials and members of the general public by telephone and in-person
- Strong writing skills and ability to compose professional, clear and concise responses to written inquiries
- Organize, multi-task and prioritize work
- Exercise sound judgment and discretion in decision making to selecting/suggesting a course of action within a list of possible alternatives, particularly after-hours, to minimize risk to the corporation and maximize public safety
- Work independently and in a team setting
- Possess an excellent attendance record
- Punctual, reliable and dependable
- Flexible and adaptable to deal with varying situations
- Strong listening/comprehension skills
- Strong organizational skills
WHAT YOU NEED TO KNOW
- Language Requirement: Designated Day 1 Ready – immediate requirement for language proficiency: French: oral, reading, writing English: oral, reading, writing Candidates must meet language requirement for position upon hire.
- Police Record Check: The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.
- Driver’s License Requirement: This position requires the successful candidate to use their own transportation.
- You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Customer Service Agent
City Of Ottawa
Ottawa - 127.7kmCustomer Service Full-time
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Senior IT Developer Full-time Job
IT & Telecoms TorontoJob Details
Work Location:
Toronto, Ontario, Canada
Hours:
37.5
Line of Business:
Technology Solutions
Pay Details:
102,200 - 125000 CAD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Job Description:
Company Description:
TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience.
With more than 6,900 professionals operating out of 32 cities across the globe, we help clients meet their needs today and prepare for tomorrow. Our services include underwriting and distributing new issues, providing trusted advice and industry-leading insight, extending access to global markets, and delivering integrated transaction banking solutions. In 2023, we acquired Cowen Inc., offering our clients access to a premier U.S. equities business and highly-diverse equity research franchise, while growing our strong, diversified investment bank.
We are growth-oriented, people-focused, and community-minded. As a team, we work to deliver value for our clients every day.
Job Description:
The Mass and Core Payment Technology Team is looking for a Senior IT Developer to contribute to the applications build from scratch as well as maintain them.
The Mass and Core Payment team is responsible for
Creating new payment rails like mentioned in #2 and #3 Enhancing current payment rails like Visa Money Transfer, North bound Money Movement, Domestic Account to account, Domestic Bill payments, EFT's, ACH's Enhancing shared services like File transformations app interfacing mailboxes/kafka
The core dev team is in Toronto with support being provided by onshore and Singapore resources.
The ideal candidate would be a self-starting, motivated and high-performing individual who looks forward to being a strong contributor in a dynamic technology organization at a major bank. This complex role is on a team of highly talented technologists delivering solutions to the global markets business, risk managers, as well as other functions within the dealer. The candidate will be required to effectively build upon the intraday platform and collaborate closely with the TDS Data Platform and various valuation data producers.
Role Responsibilities:
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Application development activities. Hands-on experience with Java/Springboot applications.
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Actively contributing code and laying the foundation for technical features that junior developers will be able to build upon.
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Working closely with technology and business stakeholders to gather feedback, shape technical requirements and help maintain an accurate roadmap for your own work.
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Coordinate development efforts across project(s) with senior/junior developers in the team.
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Debug production issues quickly and effectively with an eye towards improving maintainability over the long term.
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Ensure our platforms are reliable, scalable, secure, and extensible.
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Readiness and motivation to work autonomously in a developer capacity on a diverse range of activities (e.g. design, support of technical business solutions)
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Participate in complex applications and systems development, programming.
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Propose solution options.
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Support knowledge management processes and ensure knowledge is codified and managed.
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Ensure design leverages existing reusable components, traces back to business requirements, and that new modules are designed with reusability in mind.
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Identify and address any issue that affects the integrity of the application (e.g. cross-capability/release issues).
Qualifications and Skills:
Must Have Skills:
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7+ years development and End to End design experience (J2EE, Java 8)
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7+ frameworks like Spring, Spring MVC, Spring boot, Spring Security (OAuth, LDAP)
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3+ years RESTful API
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3+ years database knowledge preferred oracle
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Hands- on experience with development tools and frameworks such as Maven, Jenkins, Gradle, Git, and Nexus.
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1+ years building kafka based application (Kstream/producer-consumer)/MQ
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Strong knowledge of core Java
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Experience working on Banking Domain Projects
Good to Have:
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Building/Worked on File Processing applications.
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Agile/Waterfall and SDLC/PMLC processes
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Hands- on experience of SSO, MFA, PingFed, OIDC, OAuth, API gateway
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Continuous Integration and Test-Driven Methodologies
Education
- BS/BA degree in Computer Science, Engineering, Mathematics or equivalent work experience.
Additional Information:
Join in on what others in TDS Technology are doing:
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Inspire a positive work environment and help champion quality, innovation, teamwork and service to the business.
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Learn voraciously, stretch your thinking, share your knowledge and educate others.
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Communicate and collaborate with both technical and non-technical professionals.
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Cultivate winning relationships by building trust with business and technology partners.
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Share our commitment to productivity, effectiveness and operational efficiency
#LI-Tech
Senior IT Developer
TD
Toronto - 441.24kmIT & Telecoms Full-time
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CLIENT SUPPORT COORDINATOR Full-time Job
Customer Service QuébecJob Details
As a Client Support Coordinator you deliver outstanding customer service to BDC clients by meeting their individual needs. You are particularly responsible for performing office activities efficiently, and you demonstrate team spirit and collaboration by providing administrative support to the members of your team. If you are looking for an organization that invests in your talent, this is your opportunity to join our committed and diverse team.
The incumbent is responsible for providing high-quality client service to the BDC Financing team in resolving core issues, all relevant related documents, obtaining the necessary signatures and following up with clients. She or he also performs various administrative tasks and provides support to the team in the area.
CHALLENGES TO BE MET
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Provide excellent client service to BDC clients in resolving basic client questions and inform senior levels of complex cases
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Respond promptly, accurately, and professionally to existing and potential clients by ensuring compliance with policies, procedures, and practices
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Prepare letters to clients and professionals according to the specific process (e.g., letter of intent, letter of offer and mandates to professionals), and/or prepare proposals/contracts for clients ensuring that the information is accurate and entered in our system, that all necessary documents are prepared, that the required conditions and forms are met, signatures are obtained, and follow-up is done
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Proactively participate in the branch's marketing efforts by organizing events, campaigns, and activities, preparing marketing communications, and providing on-site logistical support
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Work in a team environment with other support functions and deliver on completing all administrative tasks that are assigned to the queue system
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Support account managers to help them reach business development targets
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Managing stationery orders, organizing catering services, and ensuring the smooth operation of the business center.
WHAT WE ARE LOOKING FOR
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Bachelor degree in Business Administration, College diploma in accounting o
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Between 1 to 3 years experience in a similar role
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The ability to analyze and interpret financial statements is considered an asset
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Client service orientation and demonstrated ability to demonstrate initiative in listening, identifying sales opportunities and resolving issues
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Strong organizational skills and ability to prioritize and deal with various situations at all times
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Ability to work independently and meet tight deadlines
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Teamwork, creativity, flexibility, collaborative spirit and desire to work as part of a team
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Working knowledge of MS Office (Word, Excel, Outlook )
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Excellent writing and speaking skills in French and English is an asset.
CLIENT SUPPORT COORDINATOR
EspaceProprio
Québec - 328.29kmCustomer Service Full-time
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ADMINISTRATIVE ASSISTANT Full-time Job
Administrative Jobs MontréalJob Details
We are looking for a highly organized and proactive Administrative Assistant to support our Chief Economist and the Vice-President of External Communications. This role requires a rigorous person with excellent coordination skills, including complex travel planning, and the ability to provide day-to-day administrative support in a bilingual and dynamic environment.
CHALLENGES TO BE MET
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Coordinate travel logistics (domestic and international): flights, accommodations, itineraries, expense reports.
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Manage calendars, organize meetings in different time zones, and prepare briefing documents.
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Support the preparation of presentations, reports and communications for internal and external audiences.
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Liaise with internal teams and external stakeholders to ensure smooth coordination.
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Process invoices, purchase orders and expense reports in accordance with internal policies.
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Provide ad hoc support to the Executive Assistant as required.
WHAT WE ARE LOOKING FOR
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Diploma of Collegial Studies (DEP or DEC) in office automation technology or related field.
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Minimum of 3 years of relevant experience in administrative support, ideally in a corporate or public affairs context.
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Demonstrated experience in managing complex travel and executive agendas.
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Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
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Excellent organizational, time management and prioritization skills.
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Excellent oral and written communication skills in French and English.
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Discretion, diplomacy and professionalism.
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Ability to work independently and adapt to changing priorities.
#INDHP
ADMINISTRATIVE ASSISTANT
BDC
Montréal - 187.36kmAdministrative Jobs Full-time
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Customer Service Team Lead (Night and Weekend) - DuProprio Full-time Job
Customer Service MontréalJob Details
DuProprio is currently looking for a Customer Service Team Leader for evening and weekend shifts .
Sounds like a good fit? Would you like to put your passion to good use and join the customer service team as a Customer Service Team Leader ?
Reporting to the Deputy Director of Residential Services, your responsibilities will include leading, mentoring, and developing customer service advisors to ensure the quality of services offered to clients. You will play a key role in human resources management, strategic planning, and customer satisfaction.
Concretely , what do your days look like ?
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Organize sessions to support individual and collective progress ;
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Implement actions to achieve the department's objectives ;
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Plan and supervise initial and ongoing training with the training team ;
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Identify training needs to support business objectives;
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Ensure adherence to timetables and ensure proper planning and management of resources with the workforce planner ;
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Distribute tasks and ensure their execution ;
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Prepare and lead team meetings ;
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Participate in various tasks related to human resources management such as recruitment and performance management ;
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Ensure sound management of complaints, monitor surveys and provide exemplary customer service;
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Identify optimization opportunities and contribute to improvement strategies.
What do you need to be a customer service team leader with us ?
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Accumulate 2 to 5 years of experience in customer service, including experience in management , supervision or team coordination ;
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Be available three days a week from 10:30 a.m. to 7:00 p.m., as well as Saturday and Sunday from 8:00 a.m. to 3:00 p.m.;
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Supervise the team with mobilizing leadership, promoting autonomy, innovation and accountability ;
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Develop a clear operational vision aligned with the organization's strategic objectives ;
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Have a proactive approach in defining and implementing continuous improvement strategies ;
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Demonstrate an ability to lead projects or initiatives aimed at improving customer experience or internal operations ;
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Demonstrate managerial courage and be able to face uncomfortable situations ;
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Provide exceptional customer service by placing customer needs at the heart of priorities ;
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Communicate effectively orally and in writing ;
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Be able to clearly convey expectations and give constructive feedback;
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Have excellent management of time, priorities and resources ;
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Use technological tools (CRM, office software, communication platforms) with ease ;
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Adapt to changes and demonstrate flexibility in a changing context.
Benefits that make a real difference :
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A group insurance program paid in part by the employer (drug, dental, travel, life, disability insurance, etc.) including a $5,000 health account ;
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A bonus system to highlight and reward your work ;
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A generous vacation policy ;
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5 days of paid floating leave upon starting your job;
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Access to an employee and family assistance program ( EAP F ) ;
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A telemedicine service ;
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An annual allowance of $ 20 for your sports and cultural activities ;
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A day of paid leave when you move and for volunteering;
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Several employee discounts so that you can carry out your real estate projects with complete confidence and at lower costs .
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An annual base salary plus a performance-based commission plan .
And we don't stop there, because we really care about you:
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A hybrid and flexible teleworking formula;
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An integration process to quickly familiarize you with your work environment and our services;
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A work environment that prioritizes both your professional development and your personal growth ;
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A social club that ensures your daily life with us is pleasant and stimulating;
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Collaborative teamwork where your wildest ideas are welcomed and even encouraged.
EspaceProprio is an independent subsidiary of the Desjardins Group, which works exclusively in the field of housing and ensures the integration, coordination and support of the various companies acquired by Desjardins, such as DuProprio, RénoAssistance and Confia.
#LBDP
#LI-Hybrid
Customer Service Team Lead (Night and Weekend) - DuProprio
EspaceProprio
Montréal - 187.36kmCustomer Service Full-time
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PROJECT COORDINATOR Full-time Job
Management TorontoJob Details
Job Summary:
As a Project Coordinator – PMO, reporting to the Manager of Capital Construction, you’ll play a pivotal role in delivering impactful projects for the City’s Corporate Real Estate Management division. Working within the Project Management Office, you’ll drive project coordination, financial tracking, procurement, and resource planning across diverse and high-impact portfolios, including:
- State of Good Repair, AODA, Small Capital, and Asset Management Projects
- Affordable Housing, Shelters, and Cultural Infrastructure
- Strategic, Multi-Million-Dollar Capital Projects
You'll be a key force in supporting project teams to boost efficiency, streamline execution, and meet KPIs—ensuring high-quality outcomes and strong team collaboration across complex, city-building initiatives.
Major Responsibilities:
- Implements detailed plans and recommends policies and procedures regarding program specific requirements.
- Conducts research into assigned area ensuring that such research considers developments within the field, corporate policies and practices, legislation and initiatives by other levels of government.
- Provides input into and administers assigned budget, ensuring that expenditures are controlled and maintained within approved budget limitations by reviewing quotations, invoices, physical and financial progress of work packages to ensure expenditures align with approved limits.
- Supervises assigned projects, ensuring effective teamwork, communication, high standards of work quality, organizational performance and continuous learning.
- Deals with highly confidential matters such as labour relations, human resources and hiring.
- Participates in the job hiring process, contributing to the production of the practical and oral examination of staff and as a member of the interview panel, when requested.
- Makes recommendations to divisional management to support management functions and improve efficiency and effectiveness of service delivery regarding service optimization and business process simplifications that could result in alternate service delivery, changes in staffing levels, restructuring, and resource allocation.
- Identifies priorities and develops appropriate responses within the Division on issues related to assigned projects and or program implementation.
- Leads and co-ordinates the divisional response for corporate special projects/programs assigned by the Manager, Program Managers, Project Managers, Project Directors in support of the Director.
- Assists in the roll out of change management and training initiatives to support divisional transformation and project delivery process improvements.
- Liaises with divisional budget, contract award, procurement, accounting and administrative staff.
- Represents the division on Divisional and Corporate workgroup and committees
- Monitors changes to corporate policies and procedures and determines impact on divisional operations.
- Coordinates and maintains ongoing tracking and follow up on project / program directives with program and divisional management teams such as management information dashboards and program/project status reports using various software platforms for reporting.
- Coordinates completion of project and divisional work plans with divisional staff.
- Prepares documents for Divisional Management by conducting research, analysis and scrutiny of all applicable materials.
- Acts as a liaison between the project / program team and other divisions across the City, with respect to project divisional and operational issues in order to establish, maintain and develop communications with other divisions, agencies and boards to ensure effective partnerships within the corporation.
- Attends meetings, prepares agendas and meetings minutes on behalf of the Manager and Project Managers, when requested.
- Coordinates and supports the work of project/program, divisional and corporate initiatives related to the division.
- Organizes project team staff retreats, divisional team meetings, events and various communication material as required.
- Makes presentations to senior divisional staff ensuring information on divisional and corporate initiatives and policies is disseminated/understood.
- Provides direction and composes content for the project/program and division's website (internal/external), working with Communication staff through design and production.
- Communicates regularly with all operating areas of the division to assist with issues affecting the division or program, informs Project Managers, and provides support to the Manager and Project Director on issues that require divisional coordination and policy rollout.
- Recommend service optimizations, support management functions, and coordinate responses for corporate special projects. This includes tracking project/program directives, maintaining dashboards, preparing council staff reports, and creating briefing notes for senior leadership.
- Oversees the development of the project / program Plans
- Collects, analyzes, evaluates, interprets, and maintains a variety of information/data sets to support project/ program implementation including project / program data related to drawings, budget and costing, procurement using various software platforms (i.e. SharePoint ARIBA, SAP, Excel, etc.) with strong ability to create visual tools such as dashboards, tables, charts and graphs, including standard bar and pie charts, as well as more advanced types to help users analyze, visualize, and share data (IE, Power BI, Tableau).
- Provides program and project management supports to the Manager, Program Manager and Project Managers as required and by organizing interdivisional working groups, setting agendas, documenting project requirements and reporting findings in order to expedite project start-up and close-out activities in compliance with project delivery procedures.
- Coordinates project activities and provides direction to the project and program team and consultants as required. Monitors work output and ensures results are achieved within specified time frames and budget restrictions ensuring effective project communication throughout the project life cycle.
- Project Coordination to liaise with, and coordinate, technical input from divisions to define the project scope, develop project work plans and schedules with consultants, other stakeholders and external agencies.
- Supporting project controls and logs by creating, reporting and updating project control logs, such as dashboards, monthly project status updates, cost control processes, monthly cash flow analysis, and capital program reporting for capital delivery teams.
- Support procurement processes by preparing pre-tender documentation, assisting with award recommendations, and streamlining approval timelines.
- Develop and execute RFx (RFP, RFT, RFQ, etc.) packages in collaboration with Project Managers, Managers, and Directors by compiling and preparing drafts tender documents, bid analysis, reports and briefing notes for award recommendations.
- Liaise with procurement, accounting, and contract management teams to ensure timely and compliant execution of project agreements.
- Supports the administration of vendor roster agreement solicitations and tracking for project delivery staff.
- Review and validate the work of vendors to ensure adherence to their contract agreement, owner requirements, City by-laws, policies and procedures.
- Reviews changes, recording and recommending for approval, vendor progress claims in accordance with terms of contract and amount of work completed.
- Maintains records and track contract deficiencies, takes corrective actions as needed, ensures contracts are properly completed and formally handed over, and establishes and maintains warranty records in accordance with contract terms.
- Assists supervisor/project manager in handling investigations and formulating responses to inquires and complaints from project clients, staff, elected officials and community members
Key Qualifications:
- Post-Secondary diploma, certificate or degree in Project Management / Architecture/ Engineering/ and/or equivalent combination of education and experience pertinent to the job function.
- Considerable experience coordinating, supporting and facilitating small and large scale strategic projects, applying project management principles, practices and methodologies including the definition of project purpose and objective, project activities, milestones and deliverables, monitoring and tracking progress, and communication to stakeholders throughout the project life cycle.
- Experience researching, investigating and analyzing complex concepts, data, business processes, to identify best practices, make recommendations, create efficiencies and drive corporate effectiveness for improvements in service delivery.
- Excellent negotiating, conflicting resolution and problem-solving skills with the ability to gain buy-in and support from managers and senior staff on new approaches, change initiatives and implementation of best practices.
- Advanced time management and prioritization skills, including planning, organizing and coordinating projects and assigned tasks.
- Highly developed verbal communication and presentation skills, with the ability to communicate complex ideas at all levels of the organization, with advanced interpersonal skills and the ability to work collaboratively with others.
- Experience coordinating change management initiatives and organizing complex multi- stakeholder projects to successful project completion.
- Advanced skills in the corporate competencies of: Relationship Building and Political Acuity, Continuous Improvement and Innovation, Teamwork, Public Service Commitment and Customer Focus.
- Experience conducting detailed and/or non-structured research or analysis with minimum supervision, within tight deadlines.
- Excellent writing skills, with experience creating project documentation (charters, workplans, project management plan, etc.), reports, briefing notes, fact sheets, Q&A's with the demonstrated ability to write and present complex information to a variety of audiences.
- Experience reading and interpreting site plans, architectural, mechanical, electrical and structural, interior design drawings and specifications with a thorough knowledge of design and construction techniques, materials, fixtures + furnishings, life cycle costing, various codes, principles and practices related to building design and construction.
- Demonstrated knowledge of applicable codes and government legislation such as the Occupational Health and Safety Act and its regulations, the Construction Act the National Fire Code, Ontario Building Code (OBC), Construction Standards Association (CSA), Accessibility for Ontarians with Disabilities Act (AODA), and other relevant codes and regulations.
- Experience with project / program control and monitoring activities including risk analysis, cost forecast, schedule analysis, quality control, project action + decision logs and change request approval reporting.
- Demonstrated ability to exercise judgement and discretion managing confidential information
- Demonstrated ability to review, interpret, develop and prepare process maps and drawings.
- Thorough understanding of construction practices, materials and methodologies. Strong understanding of the Project Management Process and project coordination.
- Proficient with a variety of software packages including, MS Office (i.e. Word, Excel, Access, Visio and PowerPoint), project scheduling + tracking software (i.e. MS Project, Primavera P6, PowerBI), AutoCAD, Revit, SharePoint, and general knowledge of SAP with strong data analytics and spreadsheet abilities.
- Ability to travel to various work locations throughout the City of Toronto which may require a valid Province of Ontario Class "G" Driver's Licence
- Project Management Institute Certificate (PMP) would be considered an asset.
PROJECT COORDINATOR
EspaceProprio
Toronto - 441.24kmManagement Full-time
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Heavy Equipment Operator (Tractor Trailer Driver) (AZ Licence Required) Full-time Job
Transportation & Logistics TorontoJob Details
Job ID: 51395
Job Category: Operations & Maintenance
Division & Section: Solid Waste Management Services
Work Location: N/A
Job Type & Duration: Full-time, Temporary
Hourly Rate: $34.27 per hour
Shift Information: 40 hours per week
Affiliation: L416 OUTSIDE
Number of Positions Open: N/A
Toronto is Canada’s largest city, the fourth largest in North America, and home to a diverse population of about 2.8 million people. Consistently ranked one of the world’s most livable cities, we are a global centre for business, finance, arts and culture. Join the award-winning Toronto Public Service as a Heavy Equipment Operator (HEO) position within our Solid Waste Management Services.
Major Responsibilities:
- Operates heavy motorized equipment in a safe and efficient manner
- Operates powered vehicles and equipment, including rubber-tired and track-type front end loaders, backhoes, gradalls, roll-off trucks and tractor-trailers
- Secures open top trailers using straps, ratchets and crank handle to secure tarps
- Maintains vehicles in a clean and tidy condition and makes daily inspection, reports defects and maintains a Driver's Log, as required by the HTA and City policies
- Directs activities and may provide work direction to other staff
- Assists workers in various Transfer Station functions, including, but not limited to, loading and unloading of trailers, hook-up, cranking landing gear, and opening and securing trailer doors, etc.
- Shunting of tractors and trailers at Transfer Stations
- Installs or assists in installing equipment attachments
- Performs other related work as assigned
Key Qualifications:
Your application must describe your qualifications as they relate to:
- Must possess and be able to maintain a valid Province of Ontario, Class "A" Driver's License (with "Z" endorsement), and must qualify for the City's Equipment operating permits and requirements.
- Recent experience and demonstrated ability in the operation of tractor-trailers, rubber tire articulated loaders, track loaders and back hoe generally as outlined in the responsibilities.
- Ability to operate tractor trailers equipped with manual transmissions or automatic transmissions.
You must also have:
- Ability in the operation of construction/utility equipment, front-end loaders, heavy trucks, generally as outlined in the responsibilities.
- Knowledge and ability to perform running repairs on equipment, calibrate onboard weighing system and to maintain equipment and/or vehicle in operation in a clean, tidy and safe condition.
- Familiar with the Occupational Health and Safety Act and regulations that apply to this work and Provincial and City Traffic Laws and regulations for the safe performance of his/her duties and responsibilities.
- Ability to orient new staff on assigned vehicles/equipment.
- Ability to use or learn to use technical devices related to the position.
- Ability to communicate in relation to the job duties and deal courteously with the public.
- Must be available to work shift/weekend/overtime/on call duty, rotating shifts and emergency situations.
- Must be able to follow instructions, work independently or in a group.
- Ability to maintain accurate records and to communicate effectively verbally and in writing.
- With the appropriate safety precautions, must be able to tolerate dusty, noisy, and odorous conditions.
- Must be physically capable of performing the required duties and be able to work in all weather conditions.
- Must be willing to take training and upgrading as required.
We thank all applicants and advise that only those selected for further consideration will be contacted
Heavy Equipment Operator (Tractor Trailer Driver) (AZ Licence Required...
City Of Toronto
Toronto - 441.24kmTransportation & Logistics Full-time
34.27
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Security Guard Full-time Job
Security & Safety BellevilleJob Details
We are committed to building a diverse and inclusive workplace, and we encourage applications from all qualified candidates.
In accordance with the Ontario Human Rights Code (Section 14) and our organization's commitment to reconciliation and Indigenous employment, preference will be given to qualified candidates who self-identify as First Nations, Métis, or Inuit.
We invite Indigenous applicants to voluntarily self-identify in their application. This information will be kept confidential and used only for the purposes of employment equity and special program consideration.
RESPONSIBILITIES
- Access control
- Deter theft/vandalism.
- Log keeping/reporting.
- Prevent unauthorized access.
- Enforcing client regulations
- Maintain diligence.
- Must be fit and able to respond to emergency calls.
- Foot patrol - including walking up to 5 or more Kilometer a day, standing for extended periods of time.
OTHER REQUIREMENTS
- Mandatory safety equipment must be worn at this location. including hard hat, safety vest, gloves, and safety shoes
- Valid guard license -
- First Aid/CPR certification (mandatory)
- Must complete OPG security clearance.
- Personal transportation required as there is no public transportation to this location.
QUALIFICATIONS: -
- Good English communication, written and verbal -
- Good record keeping -
HOURS OF WORK:
Full Time Hours:
- Mon/Tues/Wed 0600 until 1800
- Monday to Friday Midnight to 0800
- Monday to Friday 0800 to 1600
- Monday to Friday 1600 to 0000
Part Time positions:
- Friday and Saturday 0000 to 1200
- Saturday and Sunday 1200 to 0000
#AF-EasternCanada
Security Guard
Securitas Canada
Belleville - 302.61kmSecurity & Safety Full-time
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Specialist, Corporate Security Full-time Job
Coca-Cola Canada Bottling Limited.
Security & Safety MontréalJob Details
The Security Specialist is primarily responsible for the maintenance and implementation of physical security programs and equipment of Coke Canada Bottling’s facilities. Located in Montreal and reporting to the Director, Health Safety Security and Environment, the Security Specialist works closely with Security Managers and business partners across all Operating Units to provide guidance and recommendations regarding all aspects of security.
Responsibilities
- Maintain security practices, policies and procedures that ensure compliance with company, regulatory, legal and ethical policies and requirements
- Ensure all security equipment and systems are operating in accordance with operating procedures, equipment is inventoried and escalate all problems/issues to management. Work with Information Technology team where required
- Act as point of contact for maintenance and repair of all security equipment issues and repairs
- Act as point of contact for all security inquiries relating to maintenance and repair of security related equipment, and requests for information from sites
- Provide recommendations on security equipment and design projects working with Security Managers and business partners
- Act as first point of contact for Quebec locations. In consultation with Security Managers conduct investigations and audits for assigned area. Respond and provide support for urgent/emergency situations after normal business hours for assigned area
Qualifications
- Bachelor’s degree or Equivalent work experience is required, with courses in law enforcement or relevant field preferred
- At least 3 years experience in the corporate security field
- Bilingual in spoken and written French and English
- Experience with implementation, operation and support of electronic access control and surveillance systems
- Knowledge of investigative practices, methods and enforcement strategies
- Familiar with the protocols for collecting, handling, and passing on evidence
- Experience in presenting or delivering presentations, training programs, and communicating findings
- Administrative skills: proficiency with IT tools, Words, Excel, Outlook and ability to complete and create forms, reports, and logs
- Ability to handle multiple projects and assignments concurrently
- Ability to handle sensitive information while maintaining confidentiality
- Strong analytical skills as well as good interview, interrogation and investigation techniques and skills;
- Ability to show initiative, good judgment and resourcefulness
Specialist, Corporate Security
Coca-Cola Canada Bottling Limited.
Montréal - 187.36kmSecurity & Safety Full-time
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Night Supervisor, Maintenance Full-time Job
Coca-Cola Canada Bottling Limited.
Maintenance & Repair BramptonJob Details
Facility Location- Brampton- On-site
Shift/Hours – Monday to Thursday 7:00 PM to 5:00 AM
Base + Bonus + Overnight Premium
About This Opportunity
The Maintenance Supervisor will be responsible for the management of the Maintenance department to ensure the efficiency of the highest quality product at the lowest cost while meeting customer demands.#LI-IM1
Responsibilities
- Ensure all facility equipment is maintained up to company standards
- Ensure plant is in compliance with all federal and provincial regulations along with company policy/procedure
- Monitor QI daily and provide recommendations to solve quality issues
- Develop and continuously analyze budget versus planned forecast and report monthly or as needed
- Conduct scheduled meetings (department, safety)
- Develop workforce through supervision, coaching, and training
- Ensure all plans and strategies are effectively communicated throughout the department
- Review, alter, and approve all departmental scheduling issues
- Review and approve contractors’ forms
- Assist in the selection of prospective new hire employees
Qualifications
- Bachelor's degree completed, and/or equivalent work experience required;
- Minimum of five (5) years’ experience in a Maintenance/manufacturing unionized environment while managing a team
- PLC programming and troubleshooting preferred
- Exposure to Lean Manufacturing/Continuous Improvement/High Volume Manufacturing;
- Working knowledge of GMP’s, Occupational Health and Safety Act (OHSA) and WHMIS;
- Millwright or Electrical certification preferred;
- Intermediate computer and database application skills such as SAP;
- Familiarity with manufacturing systems
- Experience working in the Beverage and Food Manufacturing (asset).
Night Supervisor, Maintenance
Coca-Cola Canada Bottling Limited.
Brampton - 462.27kmMaintenance & Repair Full-time
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Senior Backend Developer Full-time Job
IT & Telecoms TorontoJob Details
You’ll be joining to Simplii Financials, division of Personal Banking & Direct Investing. You’ll be at the heart of CIBC’s digital transformation, successfully delivering complex, enterprise-scale mobile projects involving multiple back-end systems. As an Application Consultant, you’ll assemble, implement and maintain easy, flexible, and personalized solutions in Clout-native microservice platform. You’ll be part of the development pod which leads the planning and strategy for the technical design, development and integration.
At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.
How you'll succeed
-
Design and development - Perform and coordinate complicated application programming activities. Be part of the high delivery team for the design and development of cost-effective and innovative solutions.
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Strategic planning - Develop multi-year technology roadmaps that align with the bank’s vision, strategy, and business goals. Lead multiple complicated projects involving backend systems, new technology, and the enhancement of existing applications.
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Leadership skills - Act as the mobile development team lead and run code-review sessions with the wider team to ensure the project is on track to meet goals. Support and mentor intermediate and senior developers by sharing knowledge, collaborating and problem solving.
Who you are
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You embrace and advocate change. You'll continuously evolve your thinking and the way you work in order to deliver your best.
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Your influence makes a difference. You know that relationships and networks are essential to success. You inspire outcomes by sharing your expertise.
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You’re digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.
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You're motivated by collective success. You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life.
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You can demonstrate experience in: Core Java, Spring, Spring Boot, Azure, Micro Services, Kubernetes/Docker
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Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential.
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We work to recognize you in meaningful, personalized ways including a competitive compensation, a banking benefit*, wellbeing support and additional offers such as employee and family assistance programs and MomentMakers, our social, points-based recognition program.
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Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
*Subject to program terms and conditions
What you need to know
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CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]
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You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
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We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Expected End Date
2025-05-30
Job Location
Toronto-81 Bay, 16th Floor
Employment Type
Regular
Weekly Hours
37.5
Skills
Analytical Thinking, Application Development, Applications Programming, Design, Emerging Technologies, Java, Microservices Architecture, Microsoft Azure, Red Hat OpenShift, Spring Boot
Senior Backend Developer
CIBC
Toronto - 441.24kmIT & Telecoms Full-time
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