All jobs within 500 km around Miramichi

Overview

The Senior SOC Analyst will be responsible to provide information security risk support to enable our business to make smart, risk-based decisions on technology and business investments that have a successful impact on that information security posture. This role will be important to deliver risk management support and advisory across the organization reporting directly to the Sr. Manager of Cybersecurity.

How You'll Help:

• Develop and maintain repeatable and effective security incident response and/or threat management and/or network security management processes.
• Establish consistent security incident response and/or threat management and/or network security management practices and measures within each participating department (build, document, train, manage deployment, etc.).
• Lead and mentor Day & Ross IT and business stakeholders on security practices, specifically effective security incident response and/or threat management and/or network security management processes.
• Lead the program to ensure the scope of change management governs security incident response and/or threat management and/or network security management processes as defined in standard operating procedures.
• Ensure security incident response and/or threat management and/or network security management documentation is in line with the actual policies and procedures. 
• Manage audit of change management, ensure necessary reporting and work with auditors to ensure audit compliance.
• Lead or support (as required) the deployment delivery on projects/systems of low to high complexity.
• Actively engages the external service providers that deliver the outsourced services to ensure maximum adherence to agreed service metrics, while aiming for improvement of service and staff performance, end-user satisfaction and collaboration among service providers.
• Develop and maintain repeatable and effective security incident response and/or threat management and/or network security management processes.
• Establish consistent security incident response and/or threat management and/or network security management practices and measures within each participating department (build, document, train, manage deployment, etc.).
• Lead and mentor Day & Ross IT and business stakeholders on security practices, specifically effective security incident response and/or threat management and/or network security management processes.
• Lead the program to ensure the scope of change management governs security incident response and/or threat management and/or network security management processes as defined in standard operating procedures.
• Ensure security incident response and/or threat management and/or network security management documentation is in line with the actual policies and procedures. 
• Manage audit of change management, ensure necessary reporting and work with auditors to ensure audit compliance.
• Lead or support (as required) the deployment delivery on projects/systems of low to high complexity.
• Actively engages the external service providers that deliver the outsourced services to ensure maximum adherence to agreed service metrics, while aiming for improvement of service and staff performance, end-user satisfaction and collaboration among service providers.

Your Skills & Experience:

• University degree (computer sciences and/or engineering) highly desirable.
• Must have a current CISSP or related advanced IT security certification.   
• A broad knowledge of information security principles, and industry standards such as NIST, ISO 27002 and SANS-20. 
• Will have minimum least eight years of IT work experience related to the service operations function in an environment similar in size and complexity.
• Demonstrable and recent experience in leading Security Operations activities
• Functional knowledge of common security certifications (i.e. ISO 27001, SOC1, and SOC2) and ability to glean significance from findings identified in these reports
• Demonstrate knowledge with information security principles, and industry standards. Significant understanding of FAIR quantitative risk analysis, NIST, ISO/IEC series of standards, SANS-20 and COBIT 
• Demonstrated experience in leading complex information Security design and deployment gained through 5-8 years of progressively more responsible work.
• Knowledge of board range of security management tools inclusive of SIEM, network and vulnerability testing tools.
• Broad knowledge across all areas of the Technology Architecture domain including Data Center, Data Storage Technologies, Virtualization, server platforms (Unix/Linux, Windows, AS400), Desktop, mobility solutions, monitoring/management, data protection, high availability/clustering, network (WAN/LAN/WLAN etc.), Security (Firewall, IDS/IPS, VPN etc.), etc.
• Understanding of Information Security Technologies deployed (QRadar, Tenable, Microsoft Security, Cisco Security, zScaler)
• Previous service deployment/delivery/service management experience
• Experience presenting and explaining design and information security concepts to non-technical users.
• Excellent written and verbal communication skills, including the ability to effectively communicate security- and IT risk-related concepts to technical and non-technical audiences.
• Able to successfully prioritize and manage to completion multiple tasks and deliverables.
• Excellent written and verbal communication skills, with experience presenting and explaining complex design, information security concepts and IT risk-related concepts to technical and non-technical audiences. 
• Able to successfully prioritize and manage to completion multiple complex tasks and deliverables.
• Act as security risk “ambassador” to both internal and external customers. Provide guidance and leadership to other risk management team members. Aptitude to understand business needs and deliver high-quality, prompt, and efficient service.

Qualifications

Skills and experience required

• Availability to attend and successfully pass a five (5) to six (7) weeks full-time paid
• Availability to work in shifts
• Previous customer service experience
• Excellent communication and teamwork skills
• Proven problem resolution skills and the ability to effectively multi-task
• The ability to work within strict timelines in order to maintain on-time departures
• Eligible to work in Canada
• Must be able to obtain and maintain any applicable transportation security clearances and additional authorizations. Please refer to Transport Canada site for more details.

 Linguistic Requirements

Priority will be given to candidate's bilingual in English and French. Moreover, strong consideration will also be given to candidates fluent in English and one or more of the preferred languages: Japanese, Korean, Cantonese, Mandarin, Spanish, Italian, German, Arabic, Hebrew, Portuguese, Greek, Hindi, Punjabi. Air Canada, operating in a global industry and serving customers from all over the world, strives to offer all of its customers a positive and memorable travel experience.

Overview of the Role

Saputo Dairy Products Canada is seeking a passionate Health & Safety Regional Specialist, responsible for all activities and education related to health and safety and applicable legislation in the Atlantic region. Providing guidance to the location’s leadership team as with our employees to adopt best behavior and procedures to reflect the priority and focus we have on health and safety. This role acts as an ambassador of our culture and values and will be responsible for the Spruce Lake, Moncton, Dartmouth, Halifax, Mount Pearl and St. John’s facilities.

Schedule: Monday to Friday

Salary: $79,266 to $100,100. Salary offers will vary commensurate with experience, education, skills and training.

How you will make contributions that matter:

• Collaborate closely with peer group in executing company safety policies by providing training and education to ensure that employees follow Corporate and Governmental Safety Standards.
• Work in collaboration with the Corporate Health & Safety team as well as other Health & Safety Specialists to foster and promote a culture of employee engagement and continuous learning.
• Influence change though comprehensive risk assessments and safety data analysis and proactively review and execute safety programs.
• Conduct frontline employee risk review and hazard assessments.
• Provide guidance and review of site incidents in developing supervisor’s skills in investigating and preparing detailed reports with strong corrective actions.
• Audit the facilities for legislative and corporate compliance and associated conditions to ensure that training, and preventative measures are addressing areas of opportunity.
• Partner with local agencies to develop strong relationships while developing a knowledge base within the dairy/food industry.

You are best suited for the role if you have the following qualifications:

• A degree/diploma in Health and Safety or equivalent work experience. Registered as Canadian registered safety professional (CRSP) is preferred.
• 2-3 years of Health and Safety leadership experience in a medium to large organization.
• Possess a thorough understanding of Ontario provincial regulations; CSA standards and ISO 45001.
• An ideal candidate has experience in HOP, training delivery, coaching and is motivated to seek and understand problems in a systems approach.
• Ability to communicate key HOP messages to senior leaders, site leaders, workforce and business partners.
• Understanding in operational learning methodologies that include both learning from incidents and learning from normal work.
• Ability to evaluate safeguards for error likely scenarios.
• Possess a thorough understanding of provincial regulations; CSA standards and ISO 45001
• Ability to travel to Ontario sites and work all shifts as required.
• Recognized leadership and autonomy, excellent communication, planning and work organization skills.
• Team oriented and strong ability to engage people.
• Proficiency reporting in Excel, Word, and PowerPoint with the ability to learn other online systems
• Bilingual, French and English, an asset.

We support and take care of our employees and their families by offering:

• Vacation upon hire.
• Generous and complete benefit coverage with group insurance.
• Group retirement plan with employer contribution.
• Telemedicine and assistance program for employees and their families.
• Employee Share Ownership Plan with an employer match.
• Paid Parental Leave program.
• Paid time off: Sick days, floater days and volunteer day off.
• Opportunity to contribute to a collective RRSP & TFSA.
• Training and development programs.
• Saputo Flex Program, flexible work environment (schedule/location/time off) according to department needs.
• Advantageous discounts on Saputo products

We support employment equity. Saputo strives to embed diversity and inclusion in its operations and invites candidates from all horizons to join its family.

• All routine maintenance and inspection, regardless of the size of location of the mechanical equipment being inspected or maintained, where this work is done as a periodic routine service inspection maintenance procedure by the employer, limited to:
  • Filter Changing and the maintenance thereof.
  • All oil and greasing.
  • All belt adjusting or replacement.
  • Cleaning of cooling towers, coils, evaporator and condenser tubes and water treatment.
  • Delivery of parts and equipment.
  • General housekeeping.
  • Mechanics duties may be adjusted to meet local client requirements.
  • Cleaning, repairing and routine maintenance of solar energy equipment.
  • Helper for service and maintenance Journeymen and Apprentices.

• Must possess the required knowledge and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
• HVAC tools, materials, and safe work practices.
• Types of air filters.
• Must possess required skills and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
• Maintaining an established work schedule.
• Effectively using interpersonal and communication skills.
• Effectively using organizational and planning skills.
• Maintaining HVAC equipment.
• Maintaining confidentiality of work-related information and materials.
• Establishing and maintaining effective working relationships.
• Manage the budget within assigned department.

• Gas fitter certification is an asset.

The Health, Safety, and Environment Assistant coordinates environmental and health program processes and activities to assist the team in maintaining compliance, mitigating and managing environmental, health and safety risks and improving related performance. This position is more required to manage environmental issues although some health and safety tasks can be assigned to the assistant.

KEY DUTIES & RESPONSIBILITIES

Program Coordination 

• Acts as the first point-of-contact for environmental and health inquiries and incidents.
• Provides guidance to team members on environmental and health matters, and escalates inquiries, where appropriate
• Coordinates the implementation of environmental, health and safety programs along with related processes, procedures and resources
• Coordinates environmental, health and safety activities including but not limited to attending tenant OSH committee meetings, attending environmental committee meetings and activities, undertaking incident investigation and resolution, completing equipment and systems registration, developing emergency response procedures and business continuity planning activities, completing and delivering training, completing annual management system re-registration, managing data and generating reports, and conducting environmental compliance audits.
• Researches environmental, health and safety matters; provides findings and recommendations.
• Maintains and assists with the creation of environmental, health and safety documentation including but not limited to plans, processes, forms, logbooks, and procedures.
• Create and maintain documentation including but not limited to instruction sheets, checklists, forms, and training materials.
• Support construction activity teams (Projects and O&M) by creating, distributing, verifying and maintaining documentation such as work instructions, checklists, training materials
• Conducts regular inspections of facilities to mitigate any Environmental regulatory issues and/or Health and Safety Concerns before an incident or service call is received.
• Maintains business continuity and emergency management plans and procedures
• Participates in field inspections, job observations, health, safety and environment audits and other types of reviews for the purpose of monitoring compliance to environmental and health regulations and identifying risks.  Provides findings about risks and suggestions for improvement.

Incident Investigation, Resolution & Reduction

• Assists in the investigation and resolution of incidents including root-cause analysis and providing probable causes of incidents and recommendations for resolution
• Coordinates the implementation of corrective and preventative measures
• Assists in the identification and analysis of trends.  Communicates observations and provides suggestions for incident reduction measures

Audit Compliance, Data Maintenance & Reporting 

• Maintains all environmental, health and safety data including but not limited to incident data, and regulatory and process compliance data within applicable databases and all other types of information storage systems
• Assists in the audit of compliance records and all other environmental, health and safety data
• Prepares and distributes various environmental, health and safety related reports including but not limited to incident reports
• Experience with database development, programing and maintenance considered an asset
• Other duties as assigned

KNOWLEDGE & SKILLS

• Strong background in environmental management system development and administration, with knowledge of environmental regulations and environmental compliance auditing an asset.
• Certification in one or more of the following – Certificate in Occupational Health & Safety; Certificate in Environmental Management through a Community College; University degree in Industrial Hygiene, Environmental Engineering, Environmental Sciences, Environmental Studies
• 1 to 3 years of environmental, health and safety work experience
• Understanding of environmental, health and safety regulatory requirements
• Understanding of emergency management requirements
• Strong organizational and coordination skills along with ability to coordinate multiple requirements (i.e. processes, activities, projects, emergency response procedures, etc.) simultaneously
• Strong communication skills along with some ability to influence stakeholders
• Strong administrative skills along with ability to maintain and report accurate data
• Analytical and problem-solving skills
• Ability to exercise good judgment
• Able to work independently but provide strong support to the team as and when requested
• Frequent trips to be expected on the different sites

Licenses and/or Professional Accreditation

Demonstrates an interest in attaining one or more of the following would be considered an asset:

Safety:

• Canadian Registered Safety Professional from Board of Canadian Registered Safety Professionals
• Certified Health & Safety Consultant from Canadian Society of Safety Engineering

Security: 

• Physical Security Professional from ASIS International
• Certified Protection Professional from ASIS International

Business Continuity:

• Certified Business Continuity Planner from Business Continuity Management Institute

The Journeyperson Electrician holds a valid Certificate of Qualification issued by the province in which the work is performed and who has passed any examination which may be required. This role is responsible for operating facility systems; performing preventative and corrective maintenance, routine and on-demand services on facility mechanical and electrical equipment and systems for the assigned facility within the limits of company policy and trade certification. The Journeyperson Electrician is also responsible for performing work in accordance with established processes and practices and for complying with internal and external requirements including but not limited to environmental, health and safety, fire protection.

At this position level:

• Operates facility systems
• Performs preventative and corrective maintenance on facility mechanical and electrical equipment and systems
• Trade certification or license of the following - required:
  • Journeyman level Electrical license

KEY DUTIES & RESPONSIBILITIES

Subject to legislative licensing requirements and company policy:

• Performs work in accordance to established processes and practices
• Complies with all internal and external requirements including but not limited to environmental, health and safety, fire protection
• Performs regular facility, facility mechanical and electrical equipment and systems monitoring and inspection, preventative and corrective maintenance to ensure facility uptime objectives are met, uninterrupted client operation and asset integrity of assigned facility are maintained.
• Provides observations about facility, facility mechanical and electrical equipment and systems conditions and deficiencies and provides recommendations for enhancement and repair.
• Monitors assigned facility by conducting facility walkthroughs, mechanical and electrical equipment and system monitoring and inspection
• Maintains, troubleshoots and repairs mechanical and electrical building systems and equipment within the limits of company policy and trade certification and oversees service providers.
• Responds to routine and on-demand service requests and performs preventative and corrective maintenance on  facility mechanical and electrical equipment and systems  within the limits of company policy and trade certification
• Manages work order life cycle progressing the work form dispatched through to complete and records resolution data within service maintenance management database.  Ensures work completed meets quality, contract response and all other requirements
• Receives, tracks, monitors and reports status of maintenance and repair work within service maintenance management database.  Initiates documents to obtain formal approval of work required.
• Assists in the implementation of preventative maintenance (PM) program.  Ensures that deficiencies are identified, recorded and escalated, and that related documents are maintained.
• Participates in facility-related projects.
• Ensures the manner in which work is performed is in compliance with corporate and legislated policies, procedures, practices and guidelines related to environmental, health and safety, fire protection and any other applicable requirements.
• Maintains all assigned tools and arranges for repair and replacement where required 
• Submits all expenditures on a timely basis  
• Assists in enhancing tenant and customer satisfaction and maintaining positive relations through manner in which work is performed and services delivered.
• Other duties as assigned

Work Requirements

• Must be able and willing to work shifts, be available for on-call/standby and emergency call-outs as they arise.
• Must strictly adhere to Health and Safety policies and processes including wearing required Personal Protective Equipment (PPE)

KNOWLEDGE & SKILLS

• 3-5 years of facility operations and maintenance work experience
• High school diploma plus trades training and certification or licensing
• Advanced ability to adhere and to properly execute processes and practices relating to facility operations and maintenance
• Advanced ability to maintain and repair mechanical and electrical building systems and equipment within the limits of certifications and policies
• Advanced troubleshooting and resolution skills in order to determine and resolve building mechanical and electrical equipment and system issues
• Current knowledge of fire, life, safety and building codes and standards and ability to research and apply related codes and standards
• Possesses a strong environmental, health and safety mindset.  Ability to perform work in a safe manner
• Strong client-service orientation along with a high sense of urgency
• Effective communication skills for the purpose of data relay, exchange, feedback, and clarification

In addition:

• Must be capable of obtaining appropriate  security clearance where required
• Valid drivers’ license if required
• Demonstrates an interest in completing, working towards or completed one or more of the following - preferred:
  • Building Systems Maintenance Certificate (SMC) Systems Maintenance Administrator (SMA) Systems Maintenance Technician (SMT)

Licenses and/or Professional Accreditation Trade certification or license in one or more of the following - required:

•  Journeyman level Electrical license

You would be in direct and exclusive contact with the clients who are granted the Red Carpet “treatment” . You are responsible for responding to clients, preparing quotes and taking orders via email or through any transactional platform used by clients.

What you will do

• Inform customers and promote our products according to their needs by providing them with the necessary technical information on Plumbing, Air Conditioning, Ventilation, Air Conditioning and Refrigeration (HVAC-R) products;
• Check inventory as needed, prepare quotes, take orders and enter orders into the computer system;
• Monitor client project timelines;
• Ensure cost-effective price management;
• Provide an exceptional level of customer service;
• Develop and maintain good business relationships with customers;
• Achieve the targets and objectives determined by Management;
• Provide support to other members of the Red Carpet team;
• Maintain strong relationships with the various departments of the company;
• Use the Red Carpet department tools according to the methods prescribed by the department;
• Other related tasks as required.

What you will bring

• Experience and ease in sales;
• Comfortable with computer software including the Office suite (OneNote, Outlook, Excel, etc.) and AS400;
• Knowledge of plumbing (HVAC-R an asset) or DEC in building mechanics (an asset);
• Demonstrate initiative, autonomy, dynamism and interpersonal skills;
• Strong customer service skills;
• Ability to make decisions;
• Ability to manage time effectively;
• Strong attention to detail;
• Functional bilingualism to discuss with internal employees in different provinces

What are the benefits for you?

• Normal opening hours Monday to Friday
• Full benefits with fully Company paid premiums for the basic kit from the first day of employment
• Professional development and training opportunities
• Life, Disability and Wellness Insurance Program
• Retirement savings programs, including an RRSP and a defined contribution pension plan, with an employer contribution of up to 5.25%
• Paid vacation and sick leave, and a day off on your birthday!
• Bonus programs
• Employee discounts on top brands of plumbing and HVAC/R products
• Tuition reimbursement for employees
• Employee Referral Program

Each submitted resume is individually reviewed by our team and kept for 24 months in case a great new opportunity that matches your skills and abilities arises.

Please note that this position requires the result of a satisfactory criminal record check. A criminal record under the Criminal Code and/or another federal criminal record does not automatically mean that you will not be eligible for the position.

As a member of the Personal and Business Banking Team, you’ll partner with Financial Advisors to help high value clients secure their futures and set up their businesses. As a Financial Services Associate in the Imperial Service Team, you’ll provide administrative and client support to seek business growth opportunities. You'll create strong working relationships while making a difference in your clients' financial success. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance. 

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you’ll succeed 

• Client engagement - Leverage your knowledge of cash management, credit, investment and wealth protection to answer questions and provide information to clients. Partner with your Financial Advisor to help clients meet their financial goals. 

• Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to find solutions. 

• Organizational skills - Prepare client files, booking appointments, and maintaining schedules. Help team success by improving team productivity and proactively uncovering business opportunities.

Who you are

• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.

• You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.

• You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.

• You're motivated by collective success. You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life.

• You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.

• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Lachine-45E Ave & Saint-Joseph

Employment Type

Regular

Weekly Hours

37.5

Skills

Analytical Thinking, Business Growth, Client Issue Resolution, Client Service, Customer Experience (CX), Financial Products, Post-Sales Support, Product Knowledge

Application deadline: 2024-11-13 
Application requirements:

• Your up-to-date resume.
• We recommend you save a copy of the job posting for reference throughout the recruitment process.

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.  

Job Summary
This position provides inbound telephone customer support and determines the nature of the call or inquiry. This position communicates with internal/external customers on a daily basis via phone, fax, and email. This position inputs and processes shipments, domestic and international, in accordance with UPS and local government policies.
Responsibilities:
Screens incoming calls.
Keys data accurately within time specific deadlines into UPS systems.
Checks and forwards legal documentation.
Provides administrative support to Management team

Qualifications:
Excellent communication skills
Accurate typing speed of 40+ words per minute
Ability to work in a fast-paced, high-pressure environment
Availability to work flexible shift hours