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Customer Service Representative Full-time Job

BMO Canada

Customer Service   Saint-Eustache
Job Details

Application Deadline:

02/20/2025

Address:

583 boul Arthur Sauve

 

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.

  • Identifies customer needs and initiates referrals to BMO colleagues.
  • Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
  • Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
  • Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
  • Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
  • Contributes to meeting branch business results and the customer experience.
  • Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
  • Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
  • Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
  • Acts as a key member of a collaborative and versatile branch and market team.
  • Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
  • Organizes work information to ensure accuracy and completeness.
  • Takes the initiative to find creative approaches that make each customer’s experience feel personal.
  • Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
  • Contributes to business results and the overall experience delivered in the branch.
  • May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
  • Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
  • Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
  • Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
  • Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
  • Complies with legal and regulatory requirements for the jurisdiction.
  • Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
  • Completes standardized tasks under supervision.
  • Performs initial problem solving within given rules/limits & escalates when required.
  • Broader work or accountabilities may be assigned as needed.

    Qualifications:

  • No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
  • High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
  • Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
  • Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
  • Projects a professional presence.
  • Basic knowledge of specialized sales and business banking solutions to refer to specialists.
  • Passionate commitment to helping customers.
  • A focus on delivering a personal experience to customers.
  • Resourceful self-starter with courage and confidence to approach customers.
  • Readiness to collaborate and work in different capacities as part of a team.
  • Strong interpersonal skills, including the ability to build rapport and connections with customers.
  • An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
  • Basic knowledge learned on the job.
  • Verbal & written communication skills - Basic (in business environment).
  • Organization skills - Basic (in business environment).
  • Collaboration & team skills - Basic (in business environment).
 

 

Salary:

$33,850.00 - $44,000.00

Customer Service Representative

BMO Canada
Saint-Eustache - 16.58km
  Customer Service Full-time
  33,850  -  44,000
Application Deadline: 02/20/2025 Address: 583 boul Arthur Sauve   Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and gui...
Learn More
Feb 17th, 2025 at 12:42

Security Guard Full-time Job

Securitas Canada

Security & Safety   Saint-Eustache
Job Details

Security Guard in Ste-Therese and Ste-Eustache (P7)

Are you seeking an exciting career opportunity in the security field? We are currently looking for security agents to join our dynamic team, working at our sites in Ste-Thérèse and Ste-Eustache!

Work Schedule

  • Variable schedule (Day, Evening, and Night)
  • Temporary position, full-time or part-time.

Job Requirements

  • Valid Security Guard License (BSP)
  • Valid First Aid Certificate (CPR)
  • Valid driver's license and possession of a personal vehicle (Mandatory)
    • Please note that a $3.00 per hour bonus is added to the hourly wage for the use of your personal vehicle (P7).
  • Excellent customer service skills.
  • Availability for day, evening, and/or night shifts.

Responsibilities

  • Observes and reports activities and incidents at an assigned client site, providing for the security and safety of client property and personnel. 
  • Makes periodic patrols to check for irregularities and to inspect protection devices and fire control equipment. 
  • Preserves order and may act to enforce regulations and directives for the site pertaining to personnel, visitors, and premises. 
  • Controls access to client site or facility through the admittance process.
  • Patrols assigned site on foot or in vehicle; checks for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and unauthorized persons. 
  • Protects evidence or scene of incident in the event of accidents, emergencies, or security investigations. 
  • Responds to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, inclement weather, and other incidents. 
  • Prepares logs and reports as required. Specific duties or tasks may vary and be documented separately.

Note : The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. 

Please note that only selected candidates will be contacted for an interview. We appreciate your understanding.

Security Guard

Securitas Canada
Saint-Eustache - 16.58km
  Security & Safety Full-time
Security Guard in Ste-Therese and Ste-Eustache (P7) Are you seeking an exciting career opportunity in the security field? We are currently looking for security agents to join our d...
Learn More
Jun 7th, 2024 at 13:30

Administrative Coordinator Full-time Job

Day & Ross Inc.

Administrative Jobs   Lachute
Job Details

The Administrative Coordinator is responsible for manifesting, scanning, POD’ing and related duties for The Day & Ross Transportation Group. The purpose of this role is to support the business by looking after the administrative processes for the terminal.

How You’ll Help:

  • Provide administrative support to the managers and office staff team and ensure that administrative matters are organized and dealt with in a professional manner
  • Following up with customers (Walmart-Costco)
  • Send appointment requests via, email, telephone and Boards Update system with appointment information.   Manifest and arrange appointments.
  • Pick-up Bills and POD’s: Enter bills and POD’s. Upload and edit EDI files. Ensure COD and cash shipment payments are received before tendering to agents.
  • Reports: POD reports – following up on PODs Make sure PODs are imaged. Missed appointment report following up with customers if freight not delivering.
  • Call customers regarding appointment change, status, issues regarding appointment. 
  • Log customer interaction consistently and accurately in AS400. 
  • Redirect documents intra- and inter-terminal as well as to customers as needed
  • Answer phone calls and email enquiries and relay calls and messages to appropriate managers and employees
  • Attend meetings, take notes, and follow up on decisions within area of responsibility
  • Assist drivers with preliminary paperwork information such a bill of lading
  • Input skeleton bills into the system ensuring that all critical information is input, enter comments regarding damages, shortages and ensure required signatures are present
  • Gather, enter, and update data to maintain software database on daily basis as appropriate, establish and maintain files and records 
  • Ensure that correct information about missed pickups and deliveries is rescheduled
  • Support and adhere to OS&D team procedures and policies to prevent OS&D loss; tracking freight movement and damages to prevent OS&D loss
  • Assist with data entry
  • Other related duties as may be required

 

Your Skills & Experience: 

  • Minimum of secondary education, with preference of post-secondary education (general stream), or a combination of education and experience.
  • Previous Transportation or operational experience is preferred, various roles within transportation would be beneficial 
  • Communication skills - advanced
  • Computer skills – accuracy, MS products, AS400, web based programs
  • Demonstrated customer relationship skills
  • Strong conflict resolution skills
  • Able to work deadlines in high transactional environment
  • Ability to champion business needs in a collaborative manner to colleagues
  • Results focused
  • French & English
  • Able to work with little supervision

 1111 Francois Lenoir, Lachine, QC, H8T 3P9, CA

Administrative Coordinator

Day & Ross Inc.
Lachute - 19.43km
  Administrative Jobs Full-time
The Administrative Coordinator is responsible for manifesting, scanning, POD’ing and related duties for The Day & Ross Transportation Group. The purpose of this role is to supp...
Learn More
Oct 3rd, 2024 at 17:54

Administrative Coordinator Full-time Job

Day & Ross Inc.

Administrative Jobs   Lachute
Job Details

The Administrative Coordinator is responsible for manifesting, scanning, POD’ing and related duties for The Day & Ross Transportation Group. The purpose of this role is to support the business by looking after the administrative processes for the terminal.

 

How You’ll Help:

  • Provide administrative support to the managers and office staff team and ensure that administrative matters are organized and dealt with in a professional manner
  • Following up with customers (Walmart-Costco)
  • Send appointment requests via, email, telephone and Boards Update system with appointment information.   Manifest and arrange appointments.
  • Pick-up Bills and POD’s: Enter bills and POD’s. Upload and edit EDI files. Ensure COD and cash shipment payments are received before tendering to agents.
  • Reports: POD reports – following up on PODs Make sure PODs are imaged. Missed appointment report following up with customers if freight not delivering.
  • Call customers regarding appointment change, status, issues regarding appointment. 
  • Log customer interaction consistently and accurately in AS400. 
  • Redirect documents intra- and inter-terminal as well as to customers as needed
  • Answer phone calls and email enquiries and relay calls and messages to appropriate managers and employees
  • Attend meetings, take notes, and follow up on decisions within area of responsibility
  • Assist drivers with preliminary paperwork information such a bill of lading
  • Input skeleton bills into the system ensuring that all critical information is input, enter comments regarding damages, shortages and ensure required signatures are present
  • Gather, enter, and update data to maintain software database on daily basis as appropriate, establish and maintain files and records 
  • Ensure that correct information about missed pickups and deliveries is rescheduled
  • Support and adhere to OS&D team procedures and policies to prevent OS&D loss; tracking freight movement and damages to prevent OS&D loss
  • Assist with data entry
  • Other related duties as may be required

 

Your Skills & Experience: 

  • Minimum of secondary education, with preference of post-secondary education (general stream), or a combination of education and experience.
  • Previous Transportation or operational experience is preferred, various roles within transportation would be beneficial 
  • Communication skills - advanced
  • Computer skills – accuracy, MS products, AS400, web based programs
  • Demonstrated customer relationship skills
  • Strong conflict resolution skills
  • Able to work deadlines in high transactional environment
  • Ability to champion business needs in a collaborative manner to colleagues
  • Results focused
  • French & English
  • Able to work with little supervision

Administrative Coordinator

Day & Ross Inc.
Lachute - 19.43km
  Administrative Jobs Full-time
The Administrative Coordinator is responsible for manifesting, scanning, POD’ing and related duties for The Day & Ross Transportation Group. The purpose of this role is to supp...
Learn More
Sep 20th, 2024 at 14:18

Transborder Coordinator Full-time Job

Day & Ross Inc.

Administrative Jobs   Lachute
Job Details

The Transborder Coordinator is responsible for ensuring accurate and timely processing of invoices, identifying process improvements, prioritizing and contributing to the resolution of reoccurring issues while delivering on assigned objectives.  

 

How You’ll Help 

Prepare and proofread bills, reports, forms, manifest and correspondences to ensure the accuracy of text and format 

Work with customs brokers to get timely customs entries on PAPS shipments for seamless transit of freight 

Organizes with the dock to ensure accurate loading for the outbound lanes for the US gateways 

Creates Manifests for Outbound Loads ensuring all information are completed 

Cuts Line haul Order Number for the outbound load to be sent to dispatch 

Checks and updates Dangerous Goods program to ensure accurate DG placards are input into the system and driver will have these placards in the trailers that needs to go with the outbound drivers for transport to Canada wide destination terminals 

Sort incoming electronic mail and distribute within departments and organization 

Training new personnel on AS400 system 

 

Your Skills & Experience:  

 

Minimum of secondary education, with preference of post-secondary education (general stream), or a combination of education and experience. 

Previous Transportation or operational experience is preferred, various roles within transportation would be beneficial.  Business Management experience. 

Communication skills – advanced. 

Computer skills – accuracy, MS products, AS400, Truck Mate and web based programs. 

Attention to detail. 

Demonstrated customer relationship skills. 

Strong conflict resolution skills. 

Able to work deadlines in high transactional environment. 

Ability to champion business needs in a collaborative manner to colleagues. 

Results focused. 

Leadership and team building orientation; negotiation and conflict resolution skills. 

Troubleshooting and problem solving skills, the ability to evaluate current situation, respond quickly to changing requirements, execute and escalate accordingly. 

Strong organizational and time management skills, including the ability to work under pressure in a fast paced setting. 

Ability to multitask and prioritize in a deadline driven environment; appropriate sense of urgency. 

Ability to work independently and to collaborate with others to meet customer expectations. 

English and French required. 

Transborder Coordinator

Day & Ross Inc.
Lachute - 19.43km
  Administrative Jobs Full-time
The Transborder Coordinator is responsible for ensuring accurate and timely processing of invoices, identifying process improvements, prioritizing and contributing to the resolutio...
Learn More
Aug 29th, 2024 at 15:34

Dispatcher Full-time Job

Day & Ross Inc.

Transportation & Logistics   Lachute
Job Details

The scope of this position is to be responsible for dispatching units to pickup and delivery freight, monitoring the performance of drivers and ensuring customer timelines are adhered to. 

 

How You’ll Help 

Coordinate deliveries, assign pick up requests, and enter line haul orders in the computer. 

Assign appointment freight deliveries to trucks, manifest shipments, and check for expedited shipments. 

Answer phones from drivers and customers. 

Review yard check to ensure freight is not missed and trucks are on schedule. 

Coordinate drivers to come back for second round of deliveries. 

Coordinate daily P&D requirements. 

Monitor driver performance and report finding to manager. 

Identify areas for improvement and efficiencies. 

Perform clerical duties for compliance and broker pay as required. 

Other related duties as may be required. 

 

Your Skills & Experience:  

An understanding of the geography of the area 

High School graduate or equivalent 

Transportation background in dispatch, dock supervision (2-3 years) 

Computer literate in Excel and Word 

Equipment knowledge is an asset 

Strong problem solving skills with the ability to implement proactive solutions to support operational demands and efficiencies 

Results focused 

Exceptional interpersonal and leadership skills to manage demands and resolve issues with drivers, coworkers, etc. 

Must have a strong sense of urgency 

Good communication skills 

Must be able to work under a flexible work schedule 

Must be a hands-on operator, trainer, coach and mentor 

Must be able to build and maintain relationships 

Must be a self-starter 

English required; other languages an asset but not required
 
If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview. 

Dispatcher

Day & Ross Inc.
Lachute - 19.43km
  Transportation & Logistics Full-time
The scope of this position is to be responsible for dispatching units to pickup and delivery freight, monitoring the performance of drivers and ensuring customer timelines are adhe...
Learn More
Aug 2nd, 2024 at 12:22

Quality Control Technician Full-time Job

Coca-Cola Canada Bottling Limited

Maintenance & Repair   Lachute
Job Details

About This Opportunity

The Quality Assurance Technician is responsible for conducting various checks, monitors and tests or raw, in-process and finished products and or processes to verify production of high-quality product, to successfully meet the demands of our customers. The successful candidate will work closely with cross-functional teams to ensure compliance with regulatory requirements, standardized operating procedures (SOPs), and internal policies established by the Quality Assurance Department.

Salary: 21.20$/h - Saturday Sunday premium rate (+ 1.25$/h) 

Shift on rotation: Monday to Friday Day (6h am - 2h30 pm) - Evening (2h pm - 10h30 pm) - Sunday to Thursday Night (10h pm - 6h30 am)

Benefits: Vacations - Sick days - Health Insurance - RRSP (After probation)

Responsibilities

  • Conduct qualitative and quantitative testing of beverages, syrups, and raw materials throughout the entire production process.
  • Perform standardized quality samplings and audits during production; organize collected data into electronic logbooks, databases, and report variances and non-conformities to plant management.
  • Understand, monitor and act accordingly to support : ISO-GFSI compliance regulatory requirements, Food Safety and Quality programs as implemented by the company. This individual has the authority and responsibility to stop production should the product be out of specification and or observed food safety or compliance breach.
  • Conduct package quality inspection and quality audit and isolate product that does not meet standards.
  • Standardize and calibrate laboratory equipment, troubleshoot systems, equipment and processes for the department.
  • Pursue excellente; continuously develop technical and personal skills to achieve plant-wide world class manufacturing environment.
  • Supposrt production by utilizing time management is to limit facility downtime and ensure only the highest quality finished good is produced.
  • Analyze syrup beverage and/or water attributes.
  • Audit container rinsers, air blowers, filters, and coders to ensure proper operations.
  • Conduct package quality inspection and quality audits and isolate product that does not meet standards
  • Receive and test CO2 and all raw materials prior to production process.
  • Maintain highest possible house keeping standards to prevent microbial contamination

Qualifications

  • High school diploma or GED required
  • DEC/AEC in quality
  • 1 - 3 years prior production/manufacturing experience OR 2+ years relevant lab technician experience. - Food/beverage industry experience a plus.
  • Demonstrated attention to detail and accuracy.
  • Familiarity with lab safety and handling of hazardous materials.
  • Readily accepts instruction from management/supervisors and executes effectively.
  • Needs to be reliable and open to a flexible schedule.
  • Strong analytical skills.
  • Ability to read, write, and keep records.
  • Strong computer comprehension capabilities including Excel and Word and various quality programs.
  • Familiarity with lab safety and handling of hazardous materials.

Quality Control Technician

Coca-Cola Canada Bottling Limited
Lachute - 19.43km
  Maintenance & Repair Full-time
  21.20
About This Opportunity The Quality Assurance Technician is responsible for conducting various checks, monitors and tests or raw, in-process and finished products and or processes t...
Learn More
Mar 21st, 2024 at 15:53

Security Agent in Sainte-Thérèse Full-time Job

Securitas Canada

Security & Safety   Sainte-Thérèse
Job Details

We are looking for an OHS worker to ensure compliance with health and safety regulations on site. He will ensure that contractors comply with site regulations during the execution of their work.
Having knowledge of health and safety is an asset for the position. Specific training will be provided on site. His main role will be to be informed of current and upcoming work, welcome the various contractors, supervise compliance with health and safety regulations during the execution of the work. Notify in the event of non-compliance, report relevant information to the immediate superior in detail. Documentation, analysis, research, inspection, etc. He will also be called upon to respond to various emergency calls for fire/medical/spill/dangerous situations (emergency measures training offered on site).


Working hours


• Friday (4am), Saturday (12pm, 6am-6pm), Sunday (12pm, 6am-6pm) and Monday (4am)

*** Shift start and end times to be defined for Mondays and Fridays, between 8 a.m. and 4 p.m. ***


JOB REQUIREMENTS
• Strong interpersonal skills, with the ability to interact effectively with contractors; 
• Valid first aid certificate: CPR CNESST (must have or must pass);
• ASP construction (must have or must pass);
• Knowledge of operations and safety procedures;
• Strict compliance with instructions and protocols;
• Firmness with clear and respectful speech;
• Good knowledge of Office suite software (Word, Excel, Powerpoint, Outlook) and general computer skills;
• Autonomous, resourceful and diligent; 
• Valid security agent license (BSP) is an asset.
 

#AF-Quebec

Security Agent in Sainte-Thérèse

Securitas Canada
Sainte-Thérèse - 19.47km
  Security & Safety Full-time
We are looking for an OHS worker to ensure compliance with health and safety regulations on site. He will ensure that contractors comply with site regulations during the execution...
Learn More
May 12th, 2025 at 14:51

Security agent in Ste-Thérèse with ASP (P10) Full-time Job

Securitas Canada

Security & Safety   Sainte-Thérèse
Job Details

Observes and reports activities and incidents at an assigned client site, providing for the security and safety of client property and personnel. Makes periodic patrols to check for irregularities and to inspect protection devices and fire control equipment. Preserves order and may act to enforce regulations and directives for the site pertaining to personnel, visitors, and premises. Controls access to client site or facility through the admittance process Patrols assigned site on foot or in vehicle; checks for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and unauthorized persons. Protects evidence or scene of incident in the event of accidents, emergencies, or security investigations. Responds to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, inclement weather, and other incidents. Prepares logs and reports as required. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. 

 
 
Job Requirements
  • With or without reasonable accommodation, the physical and mental requirements of this job may include the following: seeing, hearing, speaking, and writing clearly. 
  • Occasional reaching with hands and arms, stooping, kneeling, crouching and crawling.
  • Frequent sitting, standing and walking, which may be required for long periods of time, and may involve climbing stairs and walking up inclines and on uneven terrain. 
  • Additional physical requirements may include, frequent lifting and/or moving up to 10 pounds and occasional lifting and/or moving up to 25 pounds. 
  • Must be able to meet and continue to meet any applicable licensing requirements for Security Guards.

Security agent in Ste-Thérèse with ASP (P10)

Securitas Canada
Sainte-Thérèse - 19.47km
  Security & Safety Full-time
Observes and reports activities and incidents at an assigned client site, providing for the security and safety of client property and personnel. Makes periodic patrols to check fo...
Learn More
Apr 1st, 2025 at 16:42

Security Guard Full-time Job

Securitas Canada

Security & Safety   Sainte-Thérèse
Job Details
Observes and reports activities and incidents at an assigned client site, providing for the security and safety of client property and personnel. Makes periodic patrols to check for irregularities and to inspect protection devices and fire control equipment. Preserves order and may act to enforce regulations and directives for the site pertaining to personnel, visitors, and premises. Controls access to client site or facility through the admittance process Patrols assigned site on foot or in vehicle; checks for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and unauthorized persons. Protects evidence or scene of incident in the event of accidents, emergencies, or security investigations. Responds to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, inclement weather, and other incidents. Prepares logs and reports as required. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. 
 
 
Job Requirements
  • With or without reasonable accommodation, the physical and mental requirements of this job may include the following: seeing, hearing, speaking, and writing clearly. 
  • Occasional reaching with hands and arms, stooping, kneeling, crouching and crawling.
  • Frequent sitting, standing and walking, which may be required for long periods of time, and may involve climbing stairs and walking up inclines and on uneven terrain. 
  • Additional physical requirements may include, frequent lifting and/or moving up to 10 pounds and occasional lifting and/or moving up to 25 pounds. 
  • Must be able to meet and continue to meet any applicable licensing requirements for Security Guards.

 

 
 
 

 

 

Security Guard

Securitas Canada
Sainte-Thérèse - 19.47km
  Security & Safety Full-time
Observes and reports activities and incidents at an assigned client site, providing for the security and safety of client property and personnel. Makes periodic patrols to check fo...
Learn More
Mar 19th, 2025 at 17:21

Security Guard Full-time Job

Securitas Canada

Security & Safety   Sainte-Thérèse
Job Details

Observes and reports activities and incidents at an assigned client site, providing for the security and safety of client property and personnel. Makes periodic patrols to check for irregularities and to inspect protection devices and fire control equipment. Preserves order and may act to enforce regulations and directives for the site pertaining to personnel, visitors, and premises. Controls access to client site or facility through the admittance process Patrols assigned site on foot or in vehicle; checks for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and unauthorized persons. Protects evidence or scene of incident in the event of accidents, emergencies, or security investigations. Responds to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, inclement weather, and other incidents. Prepares logs and reports as required. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. 

 
 
Job Requirements
  • With or without reasonable accommodation, the physical and mental requirements of this job may include the following: seeing, hearing, speaking, and writing clearly. 
  • Occasional reaching with hands and arms, stooping, kneeling, crouching and crawling.
  • Frequent sitting, standing and walking, which may be required for long periods of time, and may involve climbing stairs and walking up inclines and on uneven terrain. 
  • Additional physical requirements may include, frequent lifting and/or moving up to 10 pounds and occasional lifting and/or moving up to 25 pounds. 
  • Must be able to meet and continue to meet any applicable licensing requirements for Security Guards.

Security Guard

Securitas Canada
Sainte-Thérèse - 19.47km
  Security & Safety Full-time
Observes and reports activities and incidents at an assigned client site, providing for the security and safety of client property and personnel. Makes periodic patrols to check fo...
Learn More
Dec 3rd, 2024 at 22:56

SITE LIEUTENANT Full-time Job

Securitas Canada

Security & Safety   Sainte-Thérèse
Job Details

We are currently seeking a site lieutenant to join our dynamic security team. If you have management experience and are looking for a dynamic and rewarding environment, we want to hear from you! Apply now to become a valuable member of our team.

 

Distinguishing Characteristics: 

We're looking for a serious and motivated individual, who is completely passionate about security, and capable of handling both administration and training. This person should also have a deep understanding of emergency measures.

 

Work Schedule

  • Weekday daytime schedule 
  • Basic schedule from 8 AM to 4 PM (with occasional additional hours for training needs)
  • Full-time position (40 hours per week)

 

ESSENTIAL FUNCTIONS: 

The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. 

  • The lieutenant monitors adherence to the standard schedules of the sergeants, ensuring that day, evening, and night shifts are properly observed and adjusting the schedules as needed.

 

  • He is responsible for drafting disciplinary reports concerning staff, documenting the necessary observations to ensure compliance with rules and maintaining a work environment that meets standards.

 

  • The lieutenant organizes and conducts training in Emergency Measures Plans and regular training for security officers, covering day, evening, night shifts, and weekends, to ensure adequate preparation for emergency situations.

 

  • He manages IT and administrative needs (SharePoint PDR), ensuring that documents and information are regularly updated and properly archived, facilitating access and management of necessary resources. The lieutenant is responsible for managing security personnel files, ensuring that all documents are up-to-date, complete, and compliant with administrative and regulatory requirements.

 

  • He implements continuous improvement projects aimed at optimizing work methods and developing initiatives to enhance work quality while reducing the risk of workplace injuries.

 

  • The lieutenant oversees the management of patrol vehicles, ensuring their proper functioning, regular maintenance, and availability for security missions.

 

  • In the absence of the coordinator, he assumes their responsibilities, ensuring continuity of operations and effective management of tasks and ongoing emergencies.

 

  • The lieutenant creates and maintains punch rounds, defining the routes and frequencies of checks to ensure adherence to security procedures.

 

  • He supervises the management of external sites and responds to additional security-related requests.

 

  • The lieutenant provides administrative support to the coordinator by assisting with document management, task coordination, and facilitating daily operations. 

QUALIFICATIONS 

  • Valid security agent license (BSP)
  • Valid first aid certificate (CPR)
  • Valid driver's license and access to a vehicle (MANDATORY)
  • Experience in team management and supervision (MANDATORY)
  • Knowledge of security operations and procedures. 
  • Strong interpersonal skills, with the ability to interact effectively with clients at various social levels and in diverse cultures.
  • Ability to provide positive direction and motivate performance. 
  • Availability for weekend shifts.
  • Flexibility for training different shifts.
  • Good computer skills

* For readability purposes, the masculine form is used in this job description to refer to all genders.

#AF-Quebec

SITE LIEUTENANT

Securitas Canada
Sainte-Thérèse - 19.47km
  Security & Safety Full-time
  30
We are currently seeking a site lieutenant to join our dynamic security team. If you have management experience and are looking for a dynamic and rewarding environment, we want to...
Learn More
Aug 13th, 2024 at 13:48

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