209 Jobs Found

Customer Service Advisor Full-time Job

EspaceProprio

Customer Service   Québec
Job Details

Does this sound familiar? Do you want to join a team that has been revolutionizing the world of real estate since 1997? What will your days look like in concrete terms? 
 
  

  • Making a difference in our clients ' sales projects by answering phone calls and supporting them in the sale of their property;   

  • Carry out follow-ups with our customers in order to advise them on the use of our products and services and offer them the best solutions for the success of their project.   

 

 
 

What do you need to be a Customer Service  Advisor ? 

  • For a full-time position: Be available Monday to Friday (8:30 a.m. to 5:00 p.m.); 

  • For a part-time position: Be available one evening per week (4:00 p.m. to 7:00 p.m.) as well as Saturday and Sunday (8:00 a.m. to 3:00 p.m.);  

  • A passion for customer service, because for you, it is important to make a difference;  

  • An approach based on listening and understanding customer needs ;   

  • Interpersonal skills ;  

  • A proactive and empathetic attitude to support clients in their sales project;

  • Some experience in customer service, at least enough to know that you like it;   

  • Great ease with computers;  

  • The ability to work from home at our Charny office (8389 avenue Sous-le-Vent). (Details about our hybrid work mode will be presented to you during the recruitment process).   

 

 

Benefits that make a real difference  

  • An hourly wage starting at $ 20.49 plus a $1 bonus if you are bilingual and a $2 bonus if you work evenings and weekends ;  

  • Recognition of relevant years of experience;  

  • The support of a team of senior advisors and colleagues to help you;  

  • A bonus system to highlight and reward your work; 

  • Paid mobile leave days upon starting your job; 

  • Access to an employee and family assistance program (PAEF );   

  • A telemedicine service ;   

  • An annual allowance of $200 for your sports and cultural activities;  

  • A day of paid leave during your move and for volunteering;  

  • Several discounts used so that you can carry out your real estate projects with complete confidence and at lower costs.  

 

And we don't stop there, because we really care about you:  

  • An integration process to quickly familiarize you with your work environment and our services;  

  • A work environment that prioritizes both your professional development and your personal growth;  

  • A social club that ensures your daily life with us is pleasant and stimulating;  

  • Collaborative teamwork where your wildest ideas are welcomed and even encouraged.

Customer Service Advisor

EspaceProprio
Québec - 2.54km
  Customer Service Full-time
Does this sound familiar? Do you want to join a team that has been revolutionizing the world of real estate since 1997? What will your days look like in concrete terms?       Makin...
Learn More
Nov 26th, 2024 at 14:31

Administration Assistant Full-time Job

BMO Canada

Administrative Jobs   Sherbrooke
Job Details

Application Deadline:

01/03/2025

Address:

65 rue Belvedere N, # 230

 

 

Supports one or more Investment Advisors (IAs) and IA Team and staff, and branch operations with day-to-day administration and provides exceptional client service to support achievement of business objectives.

 

As this role contributes to the overall success of the Investment Advisors portfolio, you may be entitled to additional discretionary compensation.

 

  • Coordinates marketing activities on behalf of the advisory team, including website, social media initiatives, client recognition for meaningful life events, and the planning of client events.
  • Assists the advisory team in preparing for client meetings, including scheduling appointments.
  • Handles clients’ general day-to-day requests and inquiries including basic money movement (e.g., wires, transfers), technology issues, and account opening and update, and follows up in a timely and confidential manner.
  • Generates reports and documents for IAs and clients as requested and processes items for client accounts and files.
  • Maintains and organizes client database and client files.
  • Ensures transactions and tasks are appropriately assigned to team members and completed.
  • Provides team members with support on technology issues, use of new technology, and general inquiries and escalations related to policies, procedures, and processing.
  • Gathers and distributes information on updates to training, guidelines, technology, and other business related information.
  • Develops rapport and instills confidence with the client to develop credibility and promote a positive client experience.
  • Follows through on the risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, act in their best interests, and ensure an effectively run branch.
  • Protects the Bank's assets and clients’ assets and complies with all regulatory, legal, and ethical requirements.
  • Maintains the confidentiality of client and Bank information.
  • Completes complex & diverse tasks within given rules/limits.
  • Analyzes issues and determines next steps; escalates as required.
  • Broader work or accountabilities may be assigned as needed.

 

Qualifications:

  • Typically between 1 – 2 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
  • Knowledge of wealth management company and branch operations (e.g. client services, trust services, account transfers, etc.) is an asset
  • Knowledge of operational aspects of traditional (stocks, bonds, money market, mutual funds) and non traditional (managed and fee based) products is an asset
  • Familiarity with technology applications and software used in the financial planning and investment industry.
  • Successful completion of both the Canadian Securities Course and the Conduct and Practices Handbook exam will be required within 18 months from date of hire.
  • Successful completion of 30-day BMO NB Investment Representative Licensing Program.
  • Basic specialized knowledge.
  • Verbal & written communication skills - Good.
  • Organization skills - Good.
  • Collaboration & team skills - Good.
  • Analytical and problem solving skills - Good.

 

Please note the base salary for this specific position in Sherbrooke is

$ 40,000.00 and this role may be eligible to receive a monthly discretionary bonus.

 

You’re fluent in French and English as this role provides support to clients and team members inside and/or outside the province of Quebec.

 

Salary:

$32 700,00 - $48 600,00

Administration Assistant

BMO Canada
Sherbrooke - 165.27km
  Administrative Jobs Full-time
  32,700  -  48,600
Application Deadline: 01/03/2025 Address: 65 rue Belvedere N, # 230     Supports one or more Investment Advisors (IAs) and IA Team and staff, and branch operations with day-to-day...
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Nov 22nd, 2024 at 13:26

Health, Safety & Environment Coordinator Full-time Job

BGIS

Medical & Healthcare   Québec
Job Details

The Health, Safety, and Environment Coordinator coordinates environmental and health program processes and activities to assist the team in maintaining compliance, mitigating and managing environmental, health and safety risks and improving related performance. This position is more required to manage environmental issues although some health and safety tasks can be assigned to the coordinator.

KEY DUTIES & RESPONSIBILITIES

Program Coordination 

  • Acts as the first point-of-contact for environmental and health inquiries and incidents.
  • Provides guidance to team members on environmental and health matters, and escalates inquiries, where appropriate
  • Coordinates the implementation of environmental, health and safety programs along with related processes, procedures and resources
  • Coordinates environmental, health and safety activities including but not limited to attending tenant OSH committee meetings, attending environmental committee meetings and activities, undertaking incident investigation and resolution, completing equipment and systems registration, developing emergency response procedures and business continuity planning activities, completing and delivering training, completing annual management system re-registration, managing data and generating reports, and conducting environmental compliance audits.
  • Researches environmental, health and safety matters; provides findings and recommendations.
  • Maintains and assists with the creation of environmental, health and safety documentation including but not limited to plans, processes, forms, logbooks, and procedures.
  • Create and maintain documentation including but not limited to instruction sheets, checklists, forms, and training materials.
  • Support construction activity teams (Projects and O&M) by creating, distributing, verifying and maintaining documentation such as work instructions, checklists, training materials
  • Conducts regular inspections of facilities to mitigate any Environmental regulatory issues and/or Health and Safety Concerns before an incident or service call is received.
  • Maintains business continuity and emergency management plans and procedures
  • Participates in field inspections, job observations, health, safety and environment audits and other types of reviews for the purpose of monitoring compliance to environmental and health regulations and identifying risks.  Provides findings about risks and suggestions for improvement.

Incident Investigation, Resolution & Reduction

  • Assists in the investigation and resolution of incidents including root-cause analysis and providing probable causes of incidents and recommendations for resolution
  • Coordinates the implementation of corrective and preventative measures
  • Assists in the identification and analysis of trends.  Communicates observations and provides suggestions for incident reduction measures

Audit Compliance, Data Maintenance & Reporting 

  • Maintains all environmental, health and safety data including but not limited to incident data, and regulatory and process compliance data within applicable databases and all other types of information storage systems
  • Assists in the audit of compliance records and all other environmental, health and safety data
  • Prepares and distributes various environmental, health and safety related reports including but not limited to incident reports
  • Experience with database development, programing and maintenance considered an asset
  • Other duties as assigned

KNOWLEDGE & SKILLS

  • Strong background in environmental management system development and administration, with knowledge of environmental regulations and environmental compliance auditing an asset.
  • Certification in one or more of the following – Certificate in Occupational Health & Safety; Certificate in Environmental Management through a Community College; University degree in Industrial Hygiene, Environmental Engineering, Environmental Sciences, Environmental Studies
  • 1 to 3 years of environmental, health and safety work experience
  • Understanding of environmental, health and safety regulatory requirements
  • Understanding of emergency management requirements
  • Strong organizational and coordination skills along with ability to coordinate multiple requirements (i.e. processes, activities, projects, emergency response procedures, etc.) simultaneously
  • Strong communication skills along with some ability to influence stakeholders
  • Strong administrative skills along with ability to maintain and report accurate data
  • Analytical and problem-solving skills
  • Ability to exercise good judgment
  • Able to work independently but provide strong support to the team as and when requested
  • Frequent trips to be expected on the different sites

Licenses and/or Professional Accreditation

Demonstrates an interest in attaining one or more of the following would be considered an asset:

Safety:

  • Canadian Registered Safety Professional from Board of Canadian Registered Safety Professionals
  • Certified Health & Safety Consultant from Canadian Society of Safety Engineering

Security: 

  • Physical Security Professional from ASIS International
  • Certified Protection Professional from ASIS International

Business Continuity:

  • Certified Business Continuity Planner from Business Continuity Management Institute

Health, Safety & Environment Coordinator

BGIS
Québec - 2.54km
  Medical & Healthcare Full-time
The Health, Safety, and Environment Coordinator coordinates environmental and health program processes and activities to assist the team in maintaining compliance, mitigating and m...
Learn More
Nov 21st, 2024 at 13:05

Night Customer Service Representative Full-time Job

Couche-Tard / Circle K

Customer Service   Québec
Job Details

Night attendant:

Salary (night): $19.45/h (Bonus included) + $500 retention bonus after 6 months

 

Why you should choose one of our repairers:

  • Family atmosphere;
  • Up to 20% off almost everything in store;
  • Scholarship program offering up to $1000 per year*;
  • Opportunities for advancement within the company;
  • Attractive corporate discounts*;
  • Flexible days off;
  • Years of Service Recognition Program;
  • Wearing jeans during working hours.

* Certain conditions apply

 

What will your daily life look like in one of our convenience stores:

  • Exceed customer expectations by welcoming them and providing prompt and accurate service;
  • Carry out transactions and ensure the cash register is balanced;
  • Authorize and monitor gas pumps (if applicable);
  • Take part in optimizing sales and store profitability;
  • Stocking shelves, rotating, facing and labeling products;
  • Take care of the supply of coffee and certain foods and pastries (if applicable);
  • Ensure the store is clean and attractive.

 

 

What we are looking for in one of our repairers:

  • Smiling people;
  • Good customer service skills;
  • Able to stand for long periods of time.
  • Able to lift and carry merchandise regularly, frequently and without assistance, as needed. Merchandise weight may vary up to 12 kg (25 lbs)

515 Boul Alphonse-Desjardins, Levis, QC G6V 5T3, Canada  R469363

Night Customer Service Representative

Couche-Tard / Circle K
Québec - 2.54km
  Customer Service Full-time
  19.45
Night attendant: Salary (night): $19.45/h (Bonus included) + $500 retention bonus after 6 months   Why you should choose one of our repairers: Family atmosphere; Up to 20% off almo...
Learn More
Nov 20th, 2024 at 21:37

Branch Operations Assistant Full-time Job

Royal Bank Of Canada

Administrative Jobs   Sherbrooke
Job Details

What is the opportunity?

RBC Dominion Securities is currently seeking a Branch Operations Assistant to join their team. You will provide superior service along with administrative and operational support to clients and employees.

 

What will you do?

  • Answer the telephone and greet clients in an open, friendly manner
  • Provide attentive and accurate service to clients and respond to their needs
  • Complete administrative tasks to help the Management team: manage office stationery orders, boardroom scheduling, and provide support to the Branch Operations Manager, when needed
  • Prepare cheques and daily bank deposits
  • Deal with incoming and outgoing funds
  • Process account opening and any related account documentation
  • Support the advisory teams in general administrative duties in the management of client accounts
  • Perform other duties and responsibilities, as required

 

What do you need to succeed?

Must-have

  • Exceptional client servicing skills
  • A professional approach to all situations to create a positive working environment
  • Bilingualism (English and French) required, as you will regularly serve our clients and do business with RBC partners and/or employees across Canada with English and French speaking needs
  • Ability to complete duties independently and seek out own answers and solutions
  • Meticulous attention to detail and strong organizational skills

 

Nice-to-have

  • Two years of relevant experience in the financial services industry

 

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • Ability to make a difference and lasting impact
  • Variety of assignments
  • A strong and diverse team
  • Management that supports your work and progression

 

 

Job Skills

 

 

 

Additional Job Details

Address:

95 BOUL JACQUES CARTIER S:SHERBROOKE

City:

SHERBROOKE

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2024-09-20

Application Deadline:

2024-12-09

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Branch Operations Assistant

Royal Bank Of Canada
Sherbrooke - 165.27km
  Administrative Jobs Full-time
What is the opportunity? RBC Dominion Securities is currently seeking a Branch Operations Assistant to join their team. You will provide superior service along with administrative...
Learn More
Nov 20th, 2024 at 12:29

Administrative Assistant Full-time Job

Royal Bank Of Canada

Administrative Jobs   Sherbrooke
Job Details

RBC Dominion Securities is currently seeking an Administrative Assistant to join a dynamic advisory team specialized in providing wealth management services to a sophisticated clientele. You will participate in growing the business by providing exceptional and efficient service and by taking care of administrative duties related to client accounts and by responding to client inquiries.

 

What will you do?

  • Responsible for the professional and expeditious servicing of incoming telephone and email contacts from clients, advisors, and other internal and external partners
  • Support the Investment Advisors in general administrative duties in the management of client accounts
  • Support the Investment Advisors in the preparation of client reviews and presentations
  • Request information and documentation from clients in order to open accounts and keep client files up to date
  • Follow up on client trades to ensure proper settlement and delivery
  • Monitor all pending transfers to ensure completion on a timely basis

 

What do you need to succeed?

Must-have

  • Strong working knowledge of Microsoft 365 apps (Word, Excel, PowerPoint, and Outlook)
  • Meticulous attention to detail and excellent time management skills
  • Demonstrated skills in providing world-class client service that will come across as professional, warm, and friendly to our clients
  • Bilingualism (English and French) required, as you will regularly serve our clients and do business with RBC partners and/or employees across Canada with English and French speaking needs
  • Minimum of 2 years of experience in the financial services sector
  • Ability to work as part of a team

 

Nice-to-have

  • Canadian Securities Course (CSC) and Conduct and Practices Handbook Course (CPH)
  • Knowledge of RBC Dominion Securities’ systems and procedures, an asset

 

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program, including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
  • Leaders who support your development through coaching and managing opportunities
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • A world-class training program in financial services

 

 

Job Skills

 

 

 

Additional Job Details

Address:

95 BOUL JACQUES CARTIER S:SHERBROOKE

City:

SHERBROOKE

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2024-11-19

Application Deadline:

2024-12-09

Administrative Assistant

Royal Bank Of Canada
Sherbrooke - 165.27km
  Administrative Jobs Full-time
RBC Dominion Securities is currently seeking an Administrative Assistant to join a dynamic advisory team specialized in providing wealth management services to a sophisticated clie...
Learn More
Nov 20th, 2024 at 12:26

Residential Sales Representative Part-time Job

EspaceProprio

Real Estate   Trois-Rivières
Job Details

Does this speak to you? Do you want to join a team that has been revolutionizing the world of real estate since 1997? 

 

Concretely, what will your days look like? 

  • Represent EspaceProprio ( DuProprio ) in different marketing events; 

  • Visit our clients to explain how the tools and support services available to them work; 

  • Guide customers in choosing their DuProprio package ; 

  • Take interior and exterior photos of properties (including 3D virtual tours if necessary); 

  • Ensure revenue growth by achieving various business objectives;

  • Manage emails, orders, customer files, calls, training , etc. 

 

What do you need to be a Residential Sales Representative with us?   

  • Love customer service and sales; 

  • Have an ease in handling new technologies; 

  • Have a valid driving license and a car; 

  • Reside in the Trois-Rivières region or surrounding areas; 

  • Be available 3 days a week (note that you must be available 1 weekend out of 3);

  • Possess excellent interpersonal skills; 

  • Have an attention to detail; 

  • Have experience in sales/representation; 

  • Have knowledge of real estate or a field related to housing; 

  • Be in good physical condition (walking, carrying equipment, weather conditions); 

  • Enjoy working in a team (collaboration with peers); 

  • Demonstrate autonomy; 

  • Operate effectively in changing environments.

 

Benefits that make a real difference 

  • A group insurance program paid in part by the employer (drug, dental, travel, life, disability insurance, etc.) including a $500 health account ; 

  • Paid mobile leave days upon starting your job; 

  • Access to an employee and family assistance program (PAEF);  

  • A telemedicine service; 

  • An annual allowance of $200 for your sports and cultural activities; 

  • A day of paid leave during your move and for volunteering; 

  • Several discounts used so that you can carry out your real estate projects with complete confidence and at lower costs. 

 

And we don't stop there, because we really care about you. 

  • An integration process to quickly familiarize you with your work environment and our services; 

  • A work environment that prioritizes both your professional development and your personal growth; 

  • A social club that ensures your daily life with us is pleasant and stimulating.

 

 

EspaceProprio is an independent subsidiary of the Desjardins Group, which works exclusively in the field of housing and ensures the integration, coordination and support of the various companies acquired by Desjardins, such as DuProprio, RénoAssistance and Confia.

Residential Sales Representative

EspaceProprio
Trois-Rivières - 116.05km
  Real Estate Part-time
Does this speak to you? Do you want to join a team that has been revolutionizing the world of real estate since 1997?    Concretely, what will your days look like?  Represent Espac...
Learn More
Nov 20th, 2024 at 12:03

Administrative Assistant Full-time Job

Scotiabank

Administrative Jobs   Sherbrooke
Job Details

Your contribution

 

  • Promote a customer-centric culture, to deepen customer relationships and leverage relationships with the Bank and its systems and knowledge.
  • Responsible for the maintenance of office systems including the computer network, telephones, voicemail, reference files, product sheets, office library and product and procedure manual. 
  • Lead the management of facility operations, implementation of facility-related changes and change management activities. 
  • Liaise with the Facilities team on all matters related to lease improvements, lease renewals and planned moves. 
  • Perform front desk related tasks such as answering phones, greeting customers, handling mail and deliveries, and scheduling customer appointments.
  • Execute regional reporting requests and perform data analysis.
  • Manage regional administrative tasks surrounding the production of the CPG maturity report, letters, cash statements and the SOTI report.
  • Coordinate and deliver a variety of regional activities including seminars, customer forums and professional development days, and provide logistics as required. 
  • Assist in completing tasks to ensure branch compliance, including managing the Security Checklist and Business Continuity Plan.
  • Participate in regional meetings and special projects.
  • Liaise with external partners, such as medical associations and accounting firms, to implement regional projects. 
  • Perform other administrative tasks.
  • Understand Scotiabank's risk culture and risk appetite and reflect this in day-to-day operations and decisions.
  • Understand Scotiabank's risk culture and risk appetite and reflect this in day-to-day operations and decisions.
  • Actively, effectively and efficiently work in his/her field, in accordance with Scotiabank's values, Code of Ethics and Sales Guiding Principles, while ensuring the adequacy, compliance and effectiveness of day-to-day business controls to ensure the company meets its operational, compliance, anti-money laundering and counter-terrorist financing and ethics risk obligations.
  • Promote a productive and inclusive work environment.

 

 

MD's expectations

 

  • Customer experience management skills. 
  • Strong organizational skills. 
  • Excellent communication skills. 
  • Sense of initiative and resourcefulness. 
  • Ability to work effectively within a team. 
  • Thoroughness. 
  • Organizational skills, dynamism and effective communication. 
  • Interest in working in a fast-paced environment and professionalism. 
  • Team spirit and constant desire to create a positive work climate.

 

 

Training and experience

 

  • College diploma in business administration or equivalent. 
  • At least three years of administrative or office experience, preferably in a financial services firm.
  • Good knowledge of RRSPs, RRIFs, mutual funds and customer service is considered an asset.  
  • Excellent computer skills including proficiency in MS Word, MS PowerPoint and a good understanding of common business applications. 

 

  

Why MD?

 

  • We strongly encourage  work-life balance  and give you the flexibility and tools to achieve it.
  • We believe that a diverse and inclusive work environment   promotes employee happiness and productivity.
  • We know how  important benefits programs  are in supporting the mental and physical health of employees and their families.
  • We know that  financial security  is important to you and we want to contribute to this by offering you competitive salaries, performance bonuses, a defined contribution pension plan and a stock purchase program for our employees.
  • We know it’s important to  take a break , so we offer a generous paid vacation program that increases as you progress through your career at MD. Our collaborative work environment allows you to take a vacation with peace of mind, without having to worry about your clients.
  • Through our partnership with Scotiabank, we can offer you  great banking solutions  to keep more money in your pocket. You'll have access to a wide range of banking services, credit cards, mortgage solutions, auto and home insurance and discounts.
  • We love  discounts . Through the WorkPerks program, MD staff have access to thousands of discounts across Canada.

 

“In accordance with a language needs assessment conducted by Scotiabank, the successful candidate must be able to communicate in English and French, as they will be serving an English-speaking clientele.”

Administrative Assistant

Scotiabank
Sherbrooke - 165.27km
  Administrative Jobs Full-time
Your contribution   Promote a customer-centric culture, to deepen customer relationships and leverage relationships with the Bank and its systems and knowledge. Responsible for the...
Learn More
Nov 15th, 2024 at 15:01

Bilingual Customer Experience Specialist Part-time Job

Air Canada

Customer Service   Québec
Job Details

The opportunity 

Right now, Air Canada is looking for Customer Experience Specialists to join our team at the Quebec Airport. In this customer-facing position, you will play an important part in ensuring that all flights are ready for secure and on-time departures by assisting passengers at airport counters and gate locations. 

 If you’re enthusiastic, caring, and love working with people then you could be just moments away from landing your perfect role. 

What your day-to-day looks like: 

As a Customer Experience Specialist at the Quebec City airport, you will be part of a vibrant and diverse team representing Air Canada as Ground Hosts and Hostesses. You will also: 

  • Conduct customercheck-in, and prepare and issue boarding passes 
  • Assist pre-boarding customers and provide information on flight schedules and routes 
  • Assistcustomersrequiring special assistance throughout the customer journey, ensuring their timely and safe transport to their designated gates or baggage claims 
  • Active movement throughout the airport to attend to the assigned work area 

 Take a look at this video to find out more about the Customer Experience Specialist role:https://youtu.be/aTKy5mJ3fdE 

 Your benefits 

 As one of the leading employers in Canada, we like to ensure our employees are well rewarded with arange of benefits including:

  • Air Canada staff love to travel and we have one of the most generous employee travel programs in the industry. You will be eligible for travel privileges for yourself and other eligible persons once you’ve completed twenty-eight (28) weeks of service.
  • We value your wellbeing which is why we offer a wide variety of benefit plans, including health and dental, for you and your family
  • Training and development tools to help unlock your full potential.

Qualifications

Skills and experience required

  • Availability to attend and successfully pass a five (5) to six (7) weeks full-time paid
  • Availability to work in shifts
  • Previous customer service experience
  • Excellent communication and teamwork skills
  • Proven problem resolution skills and the ability to effectively multi-task
  • The ability to work within strict timelines in order to maintain on-time departures
  • Eligible to work in Canada
  • Must be able to obtain and maintain any applicable transportation security clearances and additional authorizations. Please refer to Transport Canada site for more details.

 Linguistic Requirements

Priority will be given to candidate's bilingual in English and French. Moreover, strong consideration will also be given to candidates fluent in English and one or more of the preferred languages: Japanese, Korean, Cantonese, Mandarin, Spanish, Italian, German, Arabic, Hebrew, Portuguese, Greek, Hindi, Punjabi. Air Canada, operating in a global industry and serving customers from all over the world, strives to offer all of its customers a positive and memorable travel experience.

Bilingual Customer Experience Specialist

Air Canada
Québec - 2.54km
  Customer Service Part-time
The opportunity  Right now, Air Canada is looking for Customer Experience Specialists to join our team at the Quebec Airport. In this customer-facing position, you will play an imp...
Learn More
Nov 13th, 2024 at 16:26

Health, Safety & Environment Assistant Full-time Job

BGIS

Medical & Healthcare   Québec
Job Details

The Health, Safety, and Environment Assistant coordinates environmental and health program processes and activities to assist the team in maintaining compliance, mitigating and managing environmental, health and safety risks and improving related performance. This position is more required to manage environmental issues although some health and safety tasks can be assigned to the assistant.

KEY DUTIES & RESPONSIBILITIES

Program Coordination 

  • Acts as the first point-of-contact for environmental and health inquiries and incidents.
  • Provides guidance to team members on environmental and health matters, and escalates inquiries, where appropriate
  • Coordinates the implementation of environmental, health and safety programs along with related processes, procedures and resources
  • Coordinates environmental, health and safety activities including but not limited to attending tenant OSH committee meetings, attending environmental committee meetings and activities, undertaking incident investigation and resolution, completing equipment and systems registration, developing emergency response procedures and business continuity planning activities, completing and delivering training, completing annual management system re-registration, managing data and generating reports, and conducting environmental compliance audits.
  • Researches environmental, health and safety matters; provides findings and recommendations.
  • Maintains and assists with the creation of environmental, health and safety documentation including but not limited to plans, processes, forms, logbooks, and procedures.
  • Create and maintain documentation including but not limited to instruction sheets, checklists, forms, and training materials.
  • Support construction activity teams (Projects and O&M) by creating, distributing, verifying and maintaining documentation such as work instructions, checklists, training materials
  • Conducts regular inspections of facilities to mitigate any Environmental regulatory issues and/or Health and Safety Concerns before an incident or service call is received.
  • Maintains business continuity and emergency management plans and procedures
  • Participates in field inspections, job observations, health, safety and environment audits and other types of reviews for the purpose of monitoring compliance to environmental and health regulations and identifying risks.  Provides findings about risks and suggestions for improvement.

Incident Investigation, Resolution & Reduction

  • Assists in the investigation and resolution of incidents including root-cause analysis and providing probable causes of incidents and recommendations for resolution
  • Coordinates the implementation of corrective and preventative measures
  • Assists in the identification and analysis of trends.  Communicates observations and provides suggestions for incident reduction measures

Audit Compliance, Data Maintenance & Reporting 

  • Maintains all environmental, health and safety data including but not limited to incident data, and regulatory and process compliance data within applicable databases and all other types of information storage systems
  • Assists in the audit of compliance records and all other environmental, health and safety data
  • Prepares and distributes various environmental, health and safety related reports including but not limited to incident reports
  • Experience with database development, programing and maintenance considered an asset
  • Other duties as assigned

KNOWLEDGE & SKILLS

  • Strong background in environmental management system development and administration, with knowledge of environmental regulations and environmental compliance auditing an asset.
  • Certification in one or more of the following – Certificate in Occupational Health & Safety; Certificate in Environmental Management through a Community College; University degree in Industrial Hygiene, Environmental Engineering, Environmental Sciences, Environmental Studies
  • 1 to 3 years of environmental, health and safety work experience
  • Understanding of environmental, health and safety regulatory requirements
  • Understanding of emergency management requirements
  • Strong organizational and coordination skills along with ability to coordinate multiple requirements (i.e. processes, activities, projects, emergency response procedures, etc.) simultaneously
  • Strong communication skills along with some ability to influence stakeholders
  • Strong administrative skills along with ability to maintain and report accurate data
  • Analytical and problem-solving skills
  • Ability to exercise good judgment
  • Able to work independently but provide strong support to the team as and when requested
  • Frequent trips to be expected on the different sites

Licenses and/or Professional Accreditation

Demonstrates an interest in attaining one or more of the following would be considered an asset:

Safety:

  • Canadian Registered Safety Professional from Board of Canadian Registered Safety Professionals
  • Certified Health & Safety Consultant from Canadian Society of Safety Engineering

Security: 

  • Physical Security Professional from ASIS International
  • Certified Protection Professional from ASIS International

Business Continuity:

  • Certified Business Continuity Planner from Business Continuity Management Institute

Health, Safety & Environment Assistant

BGIS
Québec - 2.54km
  Medical & Healthcare Full-time
The Health, Safety, and Environment Assistant coordinates environmental and health program processes and activities to assist the team in maintaining compliance, mitigating and man...
Learn More
Nov 12th, 2024 at 16:17

Inside Sales Representative Full-time Job

Wolseley Canada

Sales & Retail   Québec
Job Details

You would be in direct and exclusive contact with the clients who are granted the Red Carpet “treatment” . You are responsible for responding to clients, preparing quotes and taking orders via email or through any transactional platform used by clients.

 

What you will do

  • Inform customers and promote our products according to their needs by providing them with the necessary technical information on Plumbing, Air Conditioning, Ventilation, Air Conditioning and Refrigeration (HVAC-R) products;
  • Check inventory as needed, prepare quotes, take orders and enter orders into the computer system;
  • Monitor client project timelines;
  • Ensure cost-effective price management;
  • Provide an exceptional level of customer service;
  • Develop and maintain good business relationships with customers;
  • Achieve the targets and objectives determined by Management;
  • Provide support to other members of the Red Carpet team;
  • Maintain strong relationships with the various departments of the company;
  • Use the Red Carpet department tools according to the methods prescribed by the department;
  • Other related tasks as required.

 

What you will bring

  • Experience and ease in sales;
  • Comfortable with computer software including the Office suite (OneNote, Outlook, Excel, etc.) and AS400;
  • Knowledge of plumbing (HVAC-R an asset) or DEC in building mechanics (an asset);
  • Demonstrate initiative, autonomy, dynamism and interpersonal skills;
  • Strong customer service skills;
  • Ability to make decisions;
  • Ability to manage time effectively;
  • Strong attention to detail;
  • Functional bilingualism to discuss with internal employees in different provinces

 

What are the benefits for you?

  • Normal opening hours Monday to Friday
  • Full benefits with fully Company paid premiums for the basic kit from the first day of employment
  • Professional development and training opportunities
  • Life, Disability and Wellness Insurance Program
  • Retirement savings programs, including an RRSP and a defined contribution pension plan, with an employer contribution of up to 5.25%
  • Paid vacation and sick leave, and a day off on your birthday!
  • Bonus programs
  • Employee discounts on top brands of plumbing and HVAC/R products
  • Tuition reimbursement for employees
  • Employee Referral Program

 

Each submitted resume is individually reviewed by our team and kept for 24 months in case a great new opportunity that matches your skills and abilities arises.

 

Please note that this position requires the result of a satisfactory criminal record check. A criminal record under the Criminal Code and/or another federal criminal record does not automatically mean that you will not be eligible for the position.

Inside Sales Representative

Wolseley Canada
Québec - 2.54km
  Sales & Retail Full-time
You would be in direct and exclusive contact with the clients who are granted the Red Carpet “treatment” . You are responsible for responding to clients, preparing quotes and takin...
Learn More
Nov 8th, 2024 at 14:17

Financial Services Associate Full-time Job

CIBC

Financial Services   Québec
Job Details

As a member of the Personal and Business Banking Team, you’ll partner with Financial Advisors to help high value clients secure their futures and set up their businesses. As a Financial Services Associate in the Imperial Service Team, you’ll provide administrative and client support to seek business growth opportunities. You'll create strong working relationships while making a difference in your clients' financial success. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance. 

 

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

 

How you’ll succeed 

  • Client engagement - Leverage your knowledge of cash management, credit, investment and wealth protection to answer questions and provide information to clients. Partner with your Financial Advisor to help clients meet their financial goals. 

  • Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to find solutions. 

  • Organizational skills - Prepare client files, booking appointments, and maintaining schedules. Help team success by improving team productivity and proactively uncovering business opportunities.

 

Who you are

  • You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.

  • You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.

  • You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.

  • You're motivated by collective success. You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life.

  • You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.

  • Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

 

What CIBC Offers

 

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

  • We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

  • Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

  • We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

 

*Subject to plan and program terms and conditions

 

What you need to know

  • CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]

  • You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

  • We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

 

 

 

 

 

Job Location

Lachine-45E Ave & Saint-Joseph

Employment Type

Regular

Weekly Hours

37.5

Skills

Analytical Thinking, Business Growth, Client Issue Resolution, Client Service, Customer Experience (CX), Financial Products, Post-Sales Support, Product Knowledge

Financial Services Associate

CIBC
Québec - 2.54km
  Financial Services Full-time
As a member of the Personal and Business Banking Team, you’ll partner with Financial Advisors to help high value clients secure their futures and set up their businesses. As a Fina...
Learn More
Nov 7th, 2024 at 13:46

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