3287 Jobs Found
Registered Nurse, LTC Full-time Job
Medical & Healthcare OttawaJob Details
Requisition ID: 15097
Department: Community & Social Services Dept.
Service: Long Term Care Services
Employment Type: Multiple Casual Positions
Affiliation: CIPP
Salary Information: $47.224- $57.460per hour (2024 rates of pay)
Location: 200 Island Lodge Road, 55 Lodge Road, 9 Meridian Place, 275 Perrier
City: Ottawa, ON
Job Category: Long term Care
Application Close: 08/05/2025
JOB SUMMARY
The mandate of Long Term Care Services is to provide resident care based on the needs of individuals, as determined by medical, nursing, functional and psychosocial assessments, and on each resident’s expressed needs. The care provided in each Home includes specialized, restorative, supportive and palliative care for persons with dementia, disabilities and health problems who cannot live independently in their homes, and whose needs cannot be met in the community.
You are responsible for the delivery of quality, holistic, resident care through the administration and supervision of the Nursing Program and staff in a designated area, with an emphasis on resident safety and engagement.
EDUCATION AND EXPERIENCE
Completion of 4 year university degree in Nursing (BScN)
Minimum of 1 to 2 years of related experience, preferably in a geriatric-gerontology or long term care setting
Post-basic preparation in gerontology is desirable
Membership in Registered Nurses Association of Ontario (RNAO) is desirable
Canadian Gerontological Certification from Canadian Nurses’ Association is desirable
CERTIFICATIONS AND LICENCES
KNOWLEDGE
- Scope and purpose of gerontological nursing and functions/activities related to the nursing process
- Age related changes
- Ethical dilemmas and considerations
- Management of common chronic problems
- Specific needs of the older person and of cognitively impaired older person:
- Basic physiological needs (nutrition, elimination, hygiene, skin integrity, sleep & rest, sensory perception)
- Dementia care
- Safety and security needs
- Challenging behaviours
- Basic psychosocial needs (self-esteem, actualization, advocacy, support network, relationships with families)
- Infection control guidelines for RN’s and RPN’s
- Nursing documentation standards including Resident Assessment Instrument RAI-MDS
- Principles of rehabilitation and activation in care of the older persons or adults requiring long term care
- Pharmacology and medication use
- Medication administration standards
- Nursing goals: promotion, prevention, maintenance, rehabilitation, palliation
- Transfer and positioning techniques of persons requiring long term care
- Basic knowledge of applicable legislation and regulations such as: Regulated Health Professions Act, Health Care Consent Act, Nursing Act, Mental Health Act, Professional Misconduct and Controlled Act, Professional standards, Code of Ethics
- Principles of verbal and non-verbal communication
- Labour relations and collective agreements.
- Must be familiar with all applicable health and safety legislation, have knowledge of any potential or actual danger to health or safety in the work place, and have knowledge of appropriate actions to be taken in order to ensure the health and safety of staff in accordance with applicable legislation and City policies and procedures.
COMPETENCIES, SKILLS AND ABILITIES
Core Behaviours
Core behaviours define the City's expectations of the behaviours employees should demonstrate in performing their work. They are reflective of the City's culture and values and guide all our present and future activities. Every employee is encouraged to learn, embody, and demonstrate these core behaviours.
Review the Core Behaviours.
Leadership Competencies
The City has defined key competencies that leaders are expected to embody and demonstrate to successfully move the organization towards achieving its strategic objectives and create an organizational culture that supports and empowers employees to excel, grow and reach their full potential. These leadership competencies and associated behaviours are expected to be demonstrated by leaders at all levels of the organization.
Review the Leadership Competencies.
WHAT YOU NEED TO KNOW
- Language Requirement: Various language requirements, locations may require English only, French only OR Bilingual competencies. Some positions require English oral, reading, and writing. Some positions required French oral, reading and writing.
- Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Registered Nurse, LTC
City Of Ottawa
Ottawa - 157.66kmMedical & Healthcare Full-time
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Waiter/waitress Full-time Job
Tourism & Restaurants TorontoJob Details
Overview
Languages
English
Education
- No degree, certificate or diploma
Experience
1 to less than 7 months
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Restaurant
- Rural area
Responsibilities
Tasks
- Must be of legal age to mix and serve alcoholic beverages
- Address customers' complaints or concerns
- Describe menu items including daily specials for customers
- Advise on menu selections
- Clear and clean tables, trays and chairs
- Greet patrons, present menus, make recommendations and answer questions regarding food and beverages
- Serve food and beverages
- Take orders and relay to kitchen and bar staff
- Sanitize and wash dishes and other items by hand
- Package take-out food
- Accept reservations or take-out orders
- Clean, disinfect and polish kitchen and bathroom fixtures and appliances
Additional information
Work conditions and physical capabilities
- Fast-paced environment
- Standing for extended periods
Personal suitability
- Efficient interpersonal skills
- Flexibility
- Initiative
- Organized
- Reliability
Benefits
Other benefits
- Free parking available
How to apply
By email
This job posting includes screening questions. Please answer the following questions when applying:
- Are you available for the advertised start date?
- Are you currently a student?
- Are you currently legally able to work in Canada?
- Are you willing to relocate for this position?
- Do you currently reside in proximity to the advertised location?
Waiter/waitress
Sun Wui Family Restaurant
Toronto - 498.01kmTourism & Restaurants Full-time
16
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GARDENER 2 Full-time Job
General Category TorontoJob Details
- Job ID: 52798
- Job Category: Parks & Natural Resources
- Division & Section: ,
- Work Location: To be determined
- Job Type & Duration: Full-time, Temporary
- Hourly Rate: $33.07
- Hours & Shift Information: 40 hours per week between Monday to Sunday
- Affiliation:
- Number of Positions Open: To be determined
- POsting period: until 30-Apr-2025
Major Responsibilities:
- Prepares flower beds, by hand digging or rototilling and raking, for planting; prepares plants and maintains flower beds, horticultural displays and plants in greenhouses.
- Maintains plant materials in a park area in a neat and orderly manner.
- Participates in the design, preparation, planting and maintenance of horticultural displays, turf grass areas, indoor and natural area plantings and landscapes including all aspects of Plant Health Care inclusive of I.P.M. and pesticide use.
- Prepares various growing media prior to planting; gathering, cleaning and storing propagules; planting and transplanting as required and determining and maintaining correct growing environment.
- Inspects plants, flowers, shrubs and trees and reports damage, insect infestation or disease. Prepares chemicals for spraying and sprays flowers, shrubs, etc.
- Performs park maintenance such as litter control, winter duties such as snow removal by hand and/or with equipment, ice removal, and washroom cleaning.
- Loads materials, plants, etc. and delivers, as required, to various locations. Operates various types of motor vehicles and mechanized grounds, garden and turf maintenance equipment, etc.
- Responds to horticultural questions from public.
- May be required to perform landscaping functions such as sodding and constructing retaining walls etc. May be required to direct other staff.
- Keeps equipment and tools clean and in good working order.
Key Qualifications:
Your application must describe your qualifications as they relate to:
- Diploma or certificate in horticulture or equivalent combination of education and experience.
- Considerable experience as a practicing gardener.
- Must possess and be able to maintain a valid Province of Ontario Class "G" Driver's License Class and must qualify for the City's equipment operating permits and requirements.
- Possession of or the ability to obtain within 6 months an Ontario Landscape Exterminator's License
- May require Structural Greenhouse/interior Plant Exterminator License
You must also have:
- A good knowledge of plant materials and the ability to propagate and grow a wide variety of plants for the beautification of park areas. Ability to arrange, plant and maintain annuals, perennials, shrubs and trees according to the best horticultural methods and to achieve an attractive appearance.
- Ability to identify insect pests, diseases and weeds and to treat them in the most effective manner.
- Ability to make the most effective use of fertilizers and an understanding of the water requirements of plants. Must be familiar with the Occupational Health and Safety Act and the regulations that apply to this work.
- Must be physically capable of performing required duties. Ability to deal courteously with the public.
- Ability to work in all weather conditions.
- May be required to work shifts, weekends, and overtime as required
GARDENER 2
City Of Toronto
Toronto - 498.01kmGeneral Category Full-time
33.07
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NURSE PRACTITIONER Full-time Job
Medical & Healthcare TorontoJob Details
Job ID: 30445
Job Category: Health Services
Division & Section: Seniors Services & Long Term Care, LTC Regional Services
Job Type & Duration: 3 Permanent, Full-time, 1 Temporary, Full-time Vacancies
Hourly Rate: $63.16 - $68.34
Shift Information: Monday to Sunday, 35 hours per week
Affiliation: L79 Full-Time
Number of Positions Open: 4
Posting Period: 04-Feb-2025 to 30-Apr-2025
Location and Shift Information:
|
Fudger House |
439 Sherbourne St, Toronto |
|
Lakeshore Lodge |
3197 Lake Shore Blvd W, Etobicoke |
|
Kipling Acres |
2233 Kipling Ave, Etobicoke |
|
Seven Oaks |
9 Neilson Rd, Scarborough |
|
Castleview Wychwood Towers |
351 Christie St, Toronto |
The City’s Seniors Services and Long-Term Care Division supports residents in long-term care homes to have the healthiest, most fulfilling lives possible through exceptional care and services, enabling people to live with support and age with dignity. The Division believes in the values of Compassion, Accountability, Respect, and Excellence. CareTO is our brand for the culture change we are investing in for the City’s directly operated long-term care homes (https://www.toronto.ca/community-people/housing-shelter/rental-housing-tenant-information/finding-housing/long-term-care-homes/careto/). Based on evidence-informed research, our goal is to improve the experiences of all those who live, work, volunteer, and visit.
To autonomously diagnose, order and interpret diagnostic tests, prescribe pharmaceuticals and perform procedures for residents in the Long-Term Care Homes and Services Division within their legislated scope of practice.
Major Responsibilities:
- Delivers primary health care to residents in the Long-Term Care Home in the management of acute and chronic medical conditions, therapeutic management, health promotion and disease/injury prevention in order to deliver comprehensive health services.
- Conducts focused health assessment using and adapting assessment tools and techniques based on resident needs.
- Completes health history into resident's situation, including physical, psychosocial, emotional, cultural and ethnic dimensions of health.
- Performs physical examination and identifies and interprets normal and abnormal findings.
- Orders diagnostic investigations, and interprets results using evidence-based clinical reasoning.
- Synthesizes health information using critical inquiry and clinical reasoning to formulate a diagnosis, health risks and states of health/illness.
- Communicates with residents about the health assessment findings and/or diagnosis, including outcomes and prognosis through the application of knowledge of pathophysiology, psychopathology, epidemiology, infectious diseases, behavioural sciences and family processes when making diagnoses and providing overall therapeutic management.
- Selects appropriate interventions from a range of non-pharmacological and pharmacological interventions to restore or maintain resident functional, physiological and mental stability to achieve optimal health.
- Promotes safe resident care by mitigating harm and addressing immediate risks for residents and others affected by adverse events and near misses.
- Participates with the Medical Director and other senior management staff in the development and implementation of evaluation processes and the identification of strategies to continually improve clinical outcomes and effectively manage risks.
- Collaborates with senior management in the Division and other community health services in initiatives for the development, implementation and evaluation of systems to promote continuity of resident care across the continuum.
- Ensures Accreditation Canada standards are evident in daily practice.
- Ensures resident files and health care records are properly maintained in compliance with applicable legislation and divisional expectations.
- Identifies, and collaborates with the Medical Director on, educational programs for the care team.
Key Qualifications:
Your application must describe your qualifications as they relate to:
- Current registration with the College of Nurses of Ontario as a Registered Nurse in the Extended Class (Primary Health Care or Adult) and entitled to practise.
- Experience as a Nurse Practitioner in long-term care, acute care, rehabilitation, continuing care or primary care.
- Experience in long-term care, with providing empathetic/relational care for the elderly and those living in long-term care, and clinical work experience with frail older adults, critical care, and mental health as a Nurse Practitioner.
- Certification in Geriatric Nursing from the Canadian Nursing Association or equivalent experience.
Must also have:
- Ability to incorporate knowledge of diversity, cultural safety and the determinants of health in the assessment, diagnosis and therapeutic management of residents and the evaluation of outcomes
- Ability to exercise independent judgment and to assess situations and problems efficiently and effectively
- Leadership skills, working well within an inter-professional team and ability to foster effective working relationships
- Ability to provide clinical supervision, education and mentoring for nursing students, medical students, and other learners, including residents/families
- Ability to develop and implement evaluation processes and identify strategies to improve clinical outcomes and manage risks
- Strong and effective verbal and written communication skills
- Ability to use computer software such as MS Office applications, email and web applications
- Ability to build and maintain effective relationships and partnerships with a diverse range of stakeholders as well as work effectively within multidisciplinary teams
- Ability to support the Toronto Public Service Values to ensure a culture that champions equity, diversity and respectful workplaces
- Ability to work shifts, evenings, weekends and holidays, as required
- Knowledge of relevant legislation and statutes, including, but not limited to, the Occupational Health and Safety Act and the Fixing Long-Term Care Act
- Good verbal and written communication skills with strong attention to detail
- Ability and willingness to provide a service that enhances the dignity and reflects the diversity of residents
Note: As a condition of employment with the Long-Term Care Homes & Services Division, selected candidates will be required to provide a satisfactory Police Reference Check (PRC) with vulnerable sector screening, tuberculosis screening and proof of immunization in accordance with the Fixing Long-Term Care Act, 2021 (O.Reg. 246/22).
NURSE PRACTITIONER
City Of Toronto
Toronto - 498.01kmMedical & Healthcare Full-time
63.16 - 68.34
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Broker Pay Administrator Full-time Job
Financial Services LavalJob Details
The Broker Pay Administrator is responsible for various administrative duties including, but not limited to, Payroll, Agency Payroll, Broker Pay, Accssorial Approvals, Terminal Cash, Accounts Paayble, and Incomplete FB / Pro reports.
How You'll Help:
- Ensuring all SOP’s and policies/procedures are followed on a daily basis
- Actively working and maintaining detailed progress on various reports, both internal and customer reports, updating POD status and securing documents as required
- Uploading various documents for imaging, progress tracking, etc.
- Entry of hours worked for hourly and/or agency employees
- Updating various records and progress trackers shared across the team
- Maintaining individual and shared email inboxes adhering to regulations set within the team
- Communicating with many different internal teams and external customers for various reasons, including delivery ETA’s, probill status updates, customer billing/payment, pay disputes, etc.
- Learning and assisting with coverage on various team functions as listed above
- Other admin duties as required
Your Skills & Experience:
- Highschool diploma or equivalent
- Minimum of one year experience in the transportation industry; preferably related to payables or payroll.
- A suitable combination of education and/or experience may be considered.
- Preference given to those with experience in AS400, TruckMate and Bringg.
- Excellent computer skills including MS Office and the aptitude to learn new software.
- Excellent communication (verbal and written) skills. · Strong interpersonal and customer service skills.
- Strong analytical and problem-solving skills, particularly with numbers · Detail orientated with the ability to work accurately in a high volume, fast paced environment.
Broker Pay Administrator
Day & Ross Inc.
LavalFinancial Services Full-time
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Pickup And Delivery Planner Full-time Job
Transportation & Logistics LavalJob Details
The P&D Planner will be responsible for planning, organizing and monitoring incoming and outgoing freight to ensure the most timely and efficient utilization of dock space, equipment and movement of freight.
How You’ll Help
- Creating routes/load plans that take all business requirements into consideration [customer experience, operational efficiencies & increased cost savings for the company and our driver/broker community.
- Review route/load plan within system and initiate adjustments to the plan as required, inclusive of appointment freight.
- Trigger optimization, if necessary to ensure P&D plan is aligned.
- Ensure all trailer and route planning in accordance with transportation laws and company policies regarding weight and weight distribution, cbing, transportation of dangerous goods are being followed
- Plan dock loading, unloading and staging locations as well as monitor and execute dock door assignments
- Monitor and review close times and productivity, noting trends to support improvement initiatives
- Ensure shipments are status coded when being added and/or removed from load plan
- Making suggestions for improvement in planning and dock processes for increased efficiency
- Other related duties as may be required
Your Skills & Experience:
- Minimum of two-three years’ experience in dock and/or P&D dispatch operations, preferably in the transportation industry
- Other experience in the transportation industry may be considered and in addition to dock/dispatch experience would be considered an asset.
- Strong communication skills in both English and French
- Advanced computer skills as well as experience with MS Office products and web based programs. Previous experience with Truckmate and Bringg is an asset
- Ability to work under tight deadlines in a fast paced environment
- Analytical thinker, able to analyze data and make operational decisions based on that data
- Strong sense of urgency and ability to respond to demands in a calm manner.
- Exceptional interpersonal and leadership skills to manage demands and resolve issues
- Strong problem solving skills with the ability to implement proactive solutions to support operational demands and efficiencies.
- Results focused
Pickup And Delivery Planner
Day & Ross Inc.
LavalTransportation & Logistics Full-time
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Customer Experience Associate - Anjou, QC (18.75 hours/week) Full-time Job
Customer Service MontréalJob Details
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:
- Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
- Processing day to day transactions
- Nurturing rich, long-standing relationships
- Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
- Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs
Is this role right for you? In this role you will:
- Build strong customer relationships and deliver excellent customer service
- Uncover and solve customers’ needs
- Explain complicated concepts simply
- Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
- Demonstrate an eagerness to learn and determination to succeed
Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:
- Have proven customer service skills through work or community involvement
- Are willing to assist in a professional, friendly and efficient manner
- Are available to work a flexible schedule
- Are comfortable in simple sales situations
- Have strong technical skills and the ability to promote digital and self-service banking options to our customers
What’s in it for you?
- The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
- A rewarding career path with diverse opportunities for professional development
- Internal training to support your career growth and enhance your skills
- An organization committed to making a difference in our communities – for you and our customers
- You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
- A competitive compensation and benefits package
Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English and French because they will serve and English-speaking clientele
Customer Experience Associate - Anjou, QC (18.75 hours/week)
Scotiabank
Montréal - 10.26kmCustomer Service Full-time
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Customer Experience Associate - St-Bruno, QC Full-time Job
Customer Service LongueuilJob Details
Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
We are looking for an enthusiastic, driven individual who enjoys meaningful conversation and supporting others. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:
- Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted
- Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfilling pre-approved credit opportunities, and processing GICs
- Nurturing rich, long-standing relationships
- Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs
Is this role right for you? In this role you will:
- Build strong customer relationships and deliver excellent customer service
- Uncover and solve customers’ needs
- Explain complicated concepts simply
- Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
- Demonstrate an eagerness to learn and determination to succeed
Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you:
- Have strong customer service skills
- Are willing to assist in a professional, friendly and efficient manner
- Are available to work a flexible schedule
- Have experience with conducting simple sales, proactive marketing calls and providing financial advice
- Have strong technical skills, able to promote and demonstrate the use of digital/self-service banking options
- Previous banking experience is a strong asset
What’s in it for you?
- The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers
- A rewarding career path with diverse opportunities for professional development
- An organization committed to making a difference in our communities– for you and our customers
- You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development
- A competitive compensation and benefits package
Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English and French because they will serve and English-speaking clientele.
Customer Experience Associate - St-Bruno, QC
Scotiabank
Longueuil - 13.96kmCustomer Service Full-time
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Python Engineer Full-time Job
IT & Telecoms TorontoJob Details
Work Location:
Toronto, Ontario, Canada
Hours:
37.5
Line of Business:
Technology Solutions
Pay Details:
$126,800 - $164,100 CAD
This role is eligible for a discretionary variable compensation award that considers business and individual performance.
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Job Description:
The Team
Our team is made up of technology and software engineering enthusiasts coming from a variety of diverse backgrounds and industries. Our members were entrepreneurs, musicians, physicists, PHDs, and financial engineers, and we share the same passion for coding and creating impactful tools. Let's build something great together!
Job description :
We’re Hiring: Lead Python Platform Engineer for Notebooks! Are you (or someone you love) ready to take ownership of a critical platform, driving innovation and empowering users across the organization? We’re looking for a Python Platform Engineer to lead the development and evolution of our Notebooks platform! This is a unique opportunity to shape a core part of our ecosystem, working at the intersection of cutting-edge technology and real-world impact.
What You’ll Do:
• ️ Lead the design and development of new features for the Notebooks platform.
• ️ Ensure stability and reliability, maintaining a robust and scalable environment.
• Collaborate with power users to provide design guidance, architectural support, and hands-on POCs.
• ️ Oversee platform currency and infrastructure updates—we have some exciting transformations planned this year!
• Be the go-to expert, fostering innovation and continuous improvement.
Who You'll Be:
• Extensive experience with **Python** and platform engineering.
• Deep understanding of **Notebooks platforms** (e.g., Jupyter, Databricks, Anaconda, Nebari, or similar) and how users interact with them.
• A strong foundation in **infrastructure management** and platform modernization.
• Excellent collaboration skills, with a track record of working closely with end-users and stakeholders.
• A proactive, problem-solving mindset with a passion for delivering elegant, impactful solutions.
Why You'll Like This:
You’ll have the opportunity to lead a key platform used by teams across the organization, driving innovation and business value. From enhancing functionality to enabling power users with architecture and POCs, your work will directly influence how we use data and insights. Internal
If you’re excited about making a real impact and working on a platform with big plans in store, we’d love to hear from you!
Additional Information :
Join in on what others in TD Technology Solutions are doing:
- Inspire a positive work environment and help champion quality, innovation, teamwork and service to the business.
- Learn voraciously, stretch your thinking, share your knowledge and educate others.
- Communicate and collaborate with both technical and non-technical professionals.
- Cultivate winning relationships by building trust with business and technology partners.
- Share our commitment to productivity, effectiveness and operational efficiency.
#LI-Tech
Python Engineer
TD
Toronto - 498.01kmIT & Telecoms Full-time
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IT Support Specialist Full-time Job
IT & Telecoms TorontoJob Details
Work Location:
Toronto, Ontario, Canada
Hours:
37.5
Line of Business:
Technology Solutions
Pay Details:
$76,800 - $115,200 CAD
This role is eligible for a discretionary variable compensation award that considers business and individual performance.
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Job Description:
Department Overview
Building a World-Class, Diverse and Inclusive Technology Team at TD
We can't afford to be boring. Neither can you. The scale and scope of what TD does may surprise you. The rapid pace of change makes it a business imperative for us to be smart and open-minded in the way we think about technology. TD's technology and business teams become more intertwined as new opportunities present themselves. This new era in banking does not equal boring. Not at TD, anyway.
TD IT Application Support covers business segment CIO technology areas or shared services technology functions. These experts interact closely with those within the Infrastructure Technology Solutions space. With a heightened focus on developing, implementing standard support models and processes using industry best practices, this role is responsible for production support, troubleshooting incident and problem management, service transition, IT change management and deployment and release management.
There's room to grow in all of it.
Job Description
About This Role
We are looking for someone to provide a broad range of systems and application support, research and analysis, administration, performance availability monitoring and management. Provide hands-on support with production engineering approach for Global Equities Derivatives (BoR) with responsibility for application support, system monitoring, problem escalation, responding to system related user queries and deployment of releases.
Meaningful work is fueled by meaningful performance and career development conversations with your manager. Here's some of what you may be asked to perform:
-
Perform controlled incident resolution including prioritization and escalation, involving business and technology partners as appropriate.
-
Service applications and systems, provide application, systems, operational availability levels that meet or exceed standards and service levels already established, while minimizing operational risk.
-
Promptly schedule packaging and release new applications in a timely manner, reduce change execution times by planning implementations with parallel work streams (while working with stakeholders as appropriate).
-
Strive to improve production environment stability by working with others to set up, maintain and monitor applications and systems, while meeting availability targets.
-
Provide prompt, effective day-to-day support, accurately identify and resolve issues, perform controlled and timely incident resolution all while making client satisfaction a top priority.
-
Deliver effective and defect-free support (application, software and operations), research system issues and opportunities, recommend changes, oversee execution, keep accurate documentation.
-
Design, review, integrate application requirements (e.g. functional, security, integration, performance, quality, operations).
-
Address application, cross-capability and cross-release issues.
-
Gain understanding of technical aspects of project and break-fix development related to the application, advise developers and solution designers.
-
Assume incident management role (communicator, tracker, escalator, driver, etc.).
-
Monitor system life cycles, ensure both specs and functionality support business objectives and architecture decisions, re-develop as required.
-
Use meaningful metrics to monitor environment performance.
-
Improve performance and resource utilization by assessing and analyzing opportunities to optimize the operational environment.
-
Follow established processes/standards, business technology architecture, risk and production capacity guidelines; plan, monitor and escalate issues as required.
-
Comply with both disaster and business recovery plans.
-
Identify/implement process improvements to enhance revenue, customer experience and reduce costs.
-
Support business case development, RFI/RFP and SLAs with vendors.
Job Requirements:
What can you bring to TD? Share your credentials, but your relevant experience and knowledge can be just as likely to get our attention. It helps if you have:
-
Undergraduate Degree or Technical Certificate.
-
5-7 years relevant experience.
-
Solid financial understanding of common equity derivatives products and their life cycle, including Equity swap, Equity options, Equity linked notes, OTC products
-
Intermediate java script knowledge
-
Strong SQL scripting skills with Oracle and MongoDB
-
Proficiency in Windows
-
Experience with trading application
-
Experience supporting trading systems and how trades flow front to back
-
Should be comfortable assessing trading systems/components to investigate trade breaks, connectivity and data issues
-
Excellent debugging and analytic skills: ability to isolate root cause across infrastructure, application and database stacks
-
Experience with automation and scheduling tools – Python, Autosys, ITRS
-
Highly assertive communication skill with ability to multi-task
Additional Information:
Join in on what others in TD Technology Solutions are doing:
-
Inspire a positive work environment and help champion quality, innovation, teamwork and service to the business.
-
Learn voraciously, stretch your thinking, share your knowledge and educate others.
-
Communicate and collaborate with both technical and non-technical professionals.
-
Cultivate winning relationships by building trust with business and technology partners.
-
Share our commitment to productivity, effectiveness and operational efficiency
#LI-Hybrid
IT Support Specialist
TD
Toronto - 498.01kmIT & Telecoms Full-time
76,800 - 115,200
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Bilingual Contact Centre Representative, Canadian Banking, Easyline Full-time Job
Customer Service MontréalJob Details
7250 Mile End, Montreal, Quebec
Work Location:
Montréal, Quebec, Canada
Hours:
37.5
Line of Business:
Personal & Commercial Banking
Pay Details:
45 700 $/$45,700 - 61 000 $/$61,000 CAD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Job Description:
Department Overview
Supporting and helping is at the heart of everything we do atour contact centres, and we’re proud of the value that we can deliver 24-hours a day, 7-days a week for more than 27 million TD customers. Alongside caring colleagues and supportive leaders, you’llhave opportunities to grow and make a meaningful difference to our customers, our communitiesand our business.
Job Details
What You’ll Do
As the voice of TD, you’ll be passionate about understandingour customers. Whether you’reassisting in-bound customers with account inquiries orresolving an issue by recommending a TD product or service, you’ll help us offer personalized support to our customers whenever they need it. You’llconsistently deliver legendary customer service by making it easy, creating value, and delivering trusted advice to our customers.
As a valued member of our Contact Centre Team, you will:
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Make people’s day: strive to deliver an exceptional customer service experience by offering friendly support through your knowledge of TD products, services and solutions.
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Solve problems efficiently: resolve customer inquiries at the first point of contact by asking questions and responding with empathy to their concerns.
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Achieve your goals: consistently reach performance objectives, including customer experience survey results, advice and quality goals, compliance regulations, and productivity targets.
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Never stop learning: actively participate in ongoing training and coaching support to help you continue togrow and develop in your role.
Job Requirements
What You Need to Succeed
We’re proud to work with a group of diverse colleagues. If you have relevant experience that isn’t mentioned below, tell us about it in your resume or cover letter.
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High School Diploma or equivalent
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Bilingual (French & English)
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Exceptional listening skills and a curiosity to help customers meet their needs and resolve concerns. (Preference given to those with experience in financial or service industries.)
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Ability to multitask and navigate through computer systems,applications, and multiple screens with speed and accuracy while balancing performance to meet a variety of metrics.
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Digital literacy across a broad range of devices (e.g., smartphones, tablets, laptops, headsets, etc.).
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Flexibility, resiliency, and a positive attitude when responding to challenging situations.
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Ability to work both independently and as part of a team.
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Integrity when managing sensitive customer information in alignment with Regulatory and Compliance guidelines related to servicing and sales practices.
Language Requirement
This position requires proficiency in a language other than French to support customers, employees or markets located outside the province of Quebec or who require services in a language other than French.
Additional Information
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.Whether you have a passion forhelping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organizationat TD – and we’re committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide in-person training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.
InterviewProcess
We’ll reach out to candidates of interest to schedule an interview. We do our bestto communicate outcomes to all applicantsbyemail or phone call.
Bilingual Contact Centre Representative, Canadian Banking, Easyline
TD
Montréal - 10.26kmCustomer Service Full-time
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SENIOR SOFTWARE DEVELOPER CLIENT SPACE Full-time Job
IT & Telecoms MontréalJob Details
Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to fuel the success of Canadian entrepreneurs.
Choosing BDC as your employer also means:
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Flexible and competitive benefits, including an Employee Savings and Investment Plan where BDC matches part of your voluntary contributions, a Defined Benefit Pension Plan, a $750 wellness and health care spending account, to name a few
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In addition to paid vacation each year, five personal days, sick days as necessary, and our offices are closed from December 25 to January 1
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A hybrid work model that truly balances work and personal life
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Opportunities for learning, training and development, and much more...
POSITION OVERVIEW
Reporting to the Chapter Lead of Application Services, the Senior Software Developer is an integrated role within the IT solutions delivery team. The Developer must participate in the complete development cycle, starting with planning and estimates, developing, implementing, and deploying complex services, orchestrations, and integrations following the requirements in a continuous integration and deployment context. Working smoothly in a fast-evolving environment and in a collaborative work mode will be the norm.
The person who joins the team as a Senior Software Developer will be part of a group responsible for supporting and improving our Client Portal, especially in relation to the Backend.
The work takes place in a complex environment, as our Client Portal offers several key processes to the organization that must always be available. A solid knowledge of the Backend development world is essential to meet our evolution needs. Additionally, knowledge of the banking world is an important asset to understand the context of our activities.
Experience working in an Agile model is essential to integrate well into our ecosystem. The Software Engineering Specialist must also collaborate and act as a leader with other developers on the team, as well as with Analysts and our internal clients.
CHALLENGES TO BE MET
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Maintenance and evolution of existing components.
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Ensure that the team uses appropriate engineering practices, invests in continuous improvements of tooling or technical debt, and that the system evolves to meet its needs and changing environment.
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Compliance with architecture, security, and industry best practices standards by the application/product.
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Communication/collaboration with other teams and within the team.
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Define and review programming codes to ensure that development standards are met and compatible with software, analysis, and design, following "best practices" in documentation.
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Collaborate with the team to develop functional specifications to understand business solutions and complexities.
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Provide first-level technical support to resolve production issues and provide support according to established service levels.
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Develop, implement, and deploy complex services, orchestrations, and integrations following requirements and functional specifications in a continuous integration and deployment context in all environments up to Production.
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Design, document, develop, and implement appropriate technical solutions based on information architecture, taxonomic analysis, and functional and non-functional requirements.
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Develop unit tests and ensure their proper execution.
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Ensure the repair of failures before software delivery.
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Act as the API team representative in various initiatives, projects, and evolutions to maintain the sustainability of the software's operation from an infrastructure and configuration perspective.
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Actively participate in daily Scrums.
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Adapt to evolving technology, learn and apply new methods to achieve the organization's goals, and follow best practices for the financial sector and IT industry.
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Control the quality and stability of the IT systems provided by following standard product lifecycle (PLC) development practices.
WHAT WE ARE LOOKING FOR
Education and desired experience
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Bachelor's degree in Information Technology or equivalent experience.
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At least ten years of experience in development or information technology.
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Experience in the banking sector is an asset.
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Seven to ten years of experience as a Fullstack or Backend developer.
Knowledge and skills
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Strong experience in .NET Core.
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Practical experience with the Angular Framework.
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Experience with various Build tools (Gulp, NodeJS, Yaml, etc.).
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Experience with software engineering approaches such as TDD, Pair Programming, CI/CD, Release Pipeline, and Azure DevOps.
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Demonstrate a high level of collaboration with developers, quality assurance analysts, and product owners.
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Practical experience with Azure DevOps.
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Practical experience in Agile mode (Scrum, Kanban, INVEST).
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Practical experience with Mulesoft is an asset.
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Knowledge of RAML & Swagger is an asset.
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Knowledge of YAML & XML.
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Experience with Splunk and Dynatrace is an asset.
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Knowledge of various protocols such as REST, HTTP, MQ, AMQP, JSON, and SOA.
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Knowledge of web and security standards related to APIs (OAuth, OIDC, SSL, CORS, JWT) is an asset.
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Knowledge of SQL Server, Entity Framework, and Automapper.
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Knowledge of automated API testing is an asset.
Other desired skills:
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Assume responsibility for assigned work to advance action plans and resolutions.
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Autonomy, initiative, and organizational skills.
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Proficiency in analysis, documentation, and problem-solving.
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Ability to learn quickly.
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Strong problem-solving, teamwork, adaptability, and autonomy skills.
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Excellent verbal and written communication skills in both official languages.
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Ability to work in a matrix and changing environment.
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Practical knowledge of various aspects of the IT/Web field.
SENIOR SOFTWARE DEVELOPER CLIENT SPACE
BDC
Montréal - 10.26kmIT & Telecoms Full-time
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