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UPS Canada is seeking a detail-oriented Data Entry Clerk to support our operations by accurately entering billing and address information into the UPS system. This role also involves performing various administrative tasks within the data entry department. The ideal candidate will have strong attention to detail and the ability to work efficiently within time-sensitive guidelines.

Job Title: Data Entry Clerk (Part-Time, Early Morning Shift)
Location: 8825 Campeau Drive, Kanata, ON
Employment Type: Permanent, Part-Time
Shift: Monday to Friday, 4:00 AM – 8:00 AM (flexibility required)
Hourly Wage: $17.30/Hr.

** APPLICANTS MUST BE ABLE TO WORK UP TO 25 HOURS PER WEEK**

Key Responsibilities:

• Accurately enter data into UPS systems within designated timeframes.
• Review and process legal documentation as required.
• Provide administrative support to the management team.

Qualifications:

• Strong communication skills.
• Ability to type accurately at a speed of 40+ words per minute.
• Availability to work flexible shift hours and commit to a 5-day workweek.

Benefits:

• Weekly pay (every Friday).
• Automatic pay progression as per the union Collective Agreement.
• Paid vacation.
• Group benefits, including dental and extended medical coverage.
• Pension plan.
• Access to UPS Employee Discount Program upon hire.
• Education Assistance Program.
• Employee Assistance Program (EAP).

As a Logistics Coordinator, you will ensure a positive customer experience in the movement of orders throughout North America, through carrier partners, including own assets, with a focus on claims-free, on-time service, protection and growth of revenue and margin, while meeting and striving to exceed service expectations.

How You’ll Help: 

• Receive, analyze, and process booking information from customers in order to identify and confirm appropriate routes, and verify service requirements.
• Understand the wide array of capabilities and scheduled of designated carriers and make appropriate matches to customer requirements.
• Understand transportation and industry market conditions throughout North America; seasonal vs. non-seasonal and communicate with the entire team issues that could impact operations as a whole.
• Negotiate rates with carriers on daily basis for short term work and as well as longer term contractual work.
• Open and maintain cases within Sales Force based on all customer inquiries/interactions via phone or e-mail.
• Strong understanding of the trucking industry and knowledge of customs bond, customs documentation for transborder movements.
• Maintain strong relationships, demonstrate consistent, positive energy with all internal and external stakeholders.
• Experience with flatbeds, vans, reefers, LTL, and Intermodal.
• Provide spot quotes on daily basis for short term and long term contractual work.
• Coordinate carrier bookings, following throughout the duration of the order, and communicating with the customer, both positive and negative occurences as required.
• Mitigate additional charges and assist with maintaining the accuracy of carrier information.
• Responsible for the timely, accurate and appropriate escalation of issues.
• Work with analysts, managers, and customers in order to quickly resolve issues in the most efficient manner.
• Other related duties as may be required.

Your Skills & Experience: 

• Post-secondary education, preferably in business, transportation, supply chain and logistics management is considered an asset. 
• A suitable combination of post-secondary education and transportation experience may be considered. 
• Professional Industry Certifications such as SCMP, CITT and CTB will be considered an asset. 
• Previous experience in transportation, freight brokerage and 3PL (third party logistics) is required. 
• Exceptional customer service and relationship management skills. 
• Advanced communication skills including the ability to relay information (verbal and written) between several parties and deliver a positive customer experience. 
• Strong aptitude and skills with computers, including accuracy and efficiency in data entry and the use of MS Outlook, Excel & Word. 
• Experience with AS400 and Mercury Gate an asset. 
• Troubleshooting and problem solving skills, with the ability to evaluate current situation, respond quickly to changing requirements, and execute accordingly. 
• Strong organizational and time management skills, including the ability to work under pressure in a fast paced setting, multitask and prioritize in a deadline driven environment; appropriate sense of urgency. 
• Ability to work independently and to collaborate with others to meet customer expectations. 
• Ability to work flexible hours to meet customer needs both locally and internationally.   
• Strong English (written and spoken) required 
• Bilingual in French and/or Spanish may be required depending on assigned customers; always an asset 
• Able to work with little supervision 

At Day & Ross we offer:
•    Internal growth opportunities
•    Benefits & extended health care, including medial and dental
•    A company matched pension 

This position offers the ability to work from home, with flexible shift schedules.  The successful candidate must have access to high-speed internet.

How You’ll Help
•    Help customers with complaints and questions
•    Improve the customer’s experience
•    Utilize our service techniques and systems
•    Increase your skills with every interaction
•    Give customers information about services
•    Ensure customer satisfaction and provide professional customer support
•    Escalate customer dissatisfaction to proper channels

Your Skills & Experience: 
•    Bilingual English/French communication skills (written and verbal) a STRONG asset
•    High school diploma. Post-secondary education in business or related program considered an asset.
•    Minimum of one year experience in a call center customer service based position
•    Previous SalesForce or CRM system experience considered an asset
•    Previous AS400 experience considered an asset
•    Previous transportation/logistics experience considered an asset
•    Proficient in computer programs such as Microsoft Office Suite
•    Highly reliable, willing to learn and acquire new skills
•    Exhibit professional communication and customer service skills
•    Proven ability to be a self-starter and work independently
•    Strong attention to detail with high organizational and interpersonal skills
•    Must have access to high speed internet

The P&D Dispatch Team Leader is responsible for supervising and supporting a team of dispatchers, working closely with the Dispatch Supervisor to ensure the smooth running of daily operations. This role involves dispatching local units for freight pickups and deliveries, while closely monitoring driver and dispatcher performance to ensure efficiency and effectiveness. The Team Leader plays a key role in leading and motivating the team, ensuring high standards of service and operational performance.

How You'll Help:
• Execute the P&D plan, making adjustments as needed
• Answer driver and customer phones, including managing leased trucks
• Review yard audit to ensure freight is not missed and trucks are on schedule
• Coordinate drivers to return for second round of deliveries
• Coordinate daily P&D requirements
• Monitor driver performance and report findings to manager
• Identify areas for improvement and efficiencies
• Actively engage in process improvements to further develop our systems
• Provide mentoring and guidance to subordinates and other employees
• Provide training to support individual roles and to expand skills that drive employee engagement in growing the business
• Lead/influence/persuade cross-functional teams to ensure excellence in the execution of the dispatch operation.

Your Skills and Experience: 
• Minimum of high school education, with preference to post-secondary education (Supply Chain or Logistics Management or a combination of education and experience.
• Previous experience in transportation or operations is preferred, various roles in transportation would be beneficial. Recent graduates or current students are welcome. 
• Communication skills - advanced
• Computer skills - accuracy, MS products, Bringg, web programs such as TruckMate
• Demonstrated customer relations skills
• Able to work deadlines in a high transactional environment
• Ability to advocate for business needs collaboratively with colleagues
• Exceptional interpersonal and leadership skills to manage requests and resolve issues with drivers, co-workers, etc.
• Ability to work a flexible work schedule
• Strong conflict resolution skills
• Leadership and team building focus; negotiation and conflict resolution skills.
• Troubleshooting and problem-solving skills, ability to assess current situation, respond quickly to changing requirements, execute and escalate accordingly.
• Strong organizational and time management skills, including the ability to work under pressure in a fast-paced setting.
• Ability to multitask and prioritize in a deadline-driven environment; appropriate sense of urgency.
• Ability to work independently and collaborate with others to meet client expectations.
• English and French language skills required
• Able to work with little supervision
• Subject to a pre-employment criminal background check

Security Agent on Call

We are looking for motivated security agents to join our teams at our sites in Montreal. 

*Vehicle requirement: Must have a vehicle due to the difficulty of accessing the site by public transport.

Working hours

• AVAILABLE 24/7
  This position is temporary with the possibility of extension depending on operational needs.

Note: The start date is scheduled for the beginning of March.

Job Description

• Observes and reports activities and incidents at a customer's assigned site ensuring the safety and security of customer property and personnel.
• Conducts periodic patrols to check for irregularities and inspect protective devices and fire-fighting equipment.
• Maintains order and may act to enforce site regulations and guidelines regarding staff, visitors and premises.
• Controls access to the customer's site or facility through the admission process.
• Patrols an assigned site on foot or by vehicle, checking for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems and controlling unauthorized persons.
• Protects evidence or incident scenes in the event of an accident, emergency or security investigation.
• Responds to fire, medical emergencies, bomb threats, floods, water leaks, elevator emergencies, hazardous materials, severe weather and other incidents.
• Prepares logbooks and reports as required.

Note: Specific duties may vary and be documented separately. Employee may not be required to perform all duties listed. Additional duties may be assigned and duties modified as business needs dictate.

Job Requirements

• Valid  security guard license  (BSP).
• Valid  first aid certificate  (CPR).
• Valid driver's license   and access to a vehicle (required)
• Bilingualism   - French and English (mandatory)
• Excellent customer service skills
• Ability to work long hours standing
• Good physical condition to carry out surveillance rounds.

#AF-Quebec

Saputo is hiring a Specialist IT Infrastructure End User Computing who can manage and deploy devices with Autopilot and Intune. You will have experience with Microsoft cloud solutions and enjoy a rewarding career with us. Join our family today!

How You Will Make Contributions That Matter:

• Manage OS deployments via Microsoft Windows Autopilot.
• Design and maintenance of the Microsoft Intune and Configuration manager environments.
• Automate tasks using PowerShell, MS Graph, and Intune.
• Lead the documentation and design of our Autopilot, Intune, Configuration manager environments.
• Manage virtual desktop and virtual application deployments with Azure Virtual Desktop.
• Maintain Standard OS images via SCCM.
• Package and deploy applications in Intune.
• Participate in large business projects to analyze business needs and implement new technologies.
• Ensure the health of our pool of 10,000 PCs.
• Solve problems that may arise from day-to-day operations (Level 3).
• Participate in the development and enforcement of standards for EUC class devices.

You Are Best Suited for The Role If You Have the Following Qualifications:

• Experience implementing and supporting Autopilot in a large corporate environment.
• Experience implementing Co-management with Intune and Configuration Manager in a large corporate environment.
• Experience writing efficient and clear PowerShell scripts to automate device remediation.
• Motivated to work in a fast-paced environment with leading edge technology.
• Passionate about technology.
• Experience managing devices (Windows, iOS, Android) with Microsoft Intune.
• Experience implementing the Apple device enrollment program.
• Experience packaging/Deploying software with Intune.
• Experience creating/maintaining Windows 11 task sequences in Configuration Manager.
• Experience deploying/maintaining Office 365 client via Intune.
• Experience with Intune Configuration profiles and Microsoft Group Policy.
• Experience using Sysinternals tools for advanced troubleshooting.
• Excellent problem-solving and analytical skills
• Strong organizational skills and the ability to manage priorities
• Experience carrying out small- and large-scale technical projects with a demonstrated ability to communicate verbally and in writing with team members
• Willingness to work beyond business hours and be on call, as necessary, to minimize downtime during planned or unexpected modifications to the network/system
• Willingness to travel, as required
• Excellent verbal and written communication skills

As part of his duties, the incumbent will have to communicate and collaborate in English, both orally and in writing with colleagues or other stakeholders in Quebec as well as in the rest of Canada or in North America.

We support and care for our employees and their families by providing:

• Competitive salaries
• A hybrid work environment with the possibility to work from home 2 days a week
• Advantageous corporate agreements
• Full range of group insurance benefits
• Group retirement pension plan with employer contribution
• Purchase option of company stocks
• Group RRSP
• Health and wellness program in the workplace
• Assistance program for employees and their families
• Saputo products at a discounted price

Salary Range: $88,325 - $115,930

*Salary offers will vary commensurate with experience, education, skills, and training. 

We support employment equity. Saputo strives to embed diversity and inclusion in its operations and invites candidates from all horizons to join its family.

03/13/2025

Address:

5651 avenue Verdun

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.

• Collaborates with BMO partners to identify referral opportunities that further grow the customer’s relationship with BMO beyond personal banking.
• Welcomes and guides customers as they walk into the branch lobby, and offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
• As a lobby leader, assists in conducting client conversations about banking services to recommend alternative banking channels and provide personal banking and investment advice.
• Meets customer transaction-based needs with seamless execution.
• Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
• Contributes to meeting branch business results and the customer experience.
• Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
• Acts as a key member of a collaborative and versatile branch and market team.
• Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
• Organizes work information to ensure accuracy and completeness.
• Takes the initiative to find creative approaches that make each customer’s experience feel personal.
• Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
• Contributes to business results and the overall experience delivered in the branch.
• May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
• Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
• Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
• Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
• Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
• Complies with legal and regulatory requirements for the jurisdiction.
• Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
• Completes complex & diverse tasks within given rules/limits.
• Analyzes issues and determines next steps; escalates as required.
• Broader work or accountabilities may be assigned as needed.

  Qualifications:

• Typically between 1 – 2 years of relevant experience and/or certification in related field of study desirable or an equivalent combination of education and experience.
• Canada only: Registration to sell investment products completed or in progress (must be completed within 12 months) - as appropriate for the jurisdiction.
• Confident and experienced in the use of social media, tablets, Smart phones, online tools, and applications.
• Some experience in a consultative customer service or sales roles, with a drive to deliver a personal customer experience.
• Basic knowledge of specialized sales and business banking solutions to refer to specialists.
• Passionate commitment to helping customers.
• Drive to deliver a personal customer experience.
• A focus on results and the ability to thrive in a consultative sales and team-based environment.
• Resourceful self-starter with courage and confidence to approach customers.
• Readiness to collaborate and work in different capacities as part of a team.
• Strong interpersonal skills, including the ability to build rapport and connections with customers.
• An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
• Basic specialized knowledge.
• Verbal & written communication skills - Good.
• Organization skills - Good.
• Collaboration & team skills - Good.
• Analytical and problem solving skills - Good.

$35,000.00 - $52,000.00

As part of the Warehouse Dispatcher position, you will support the dispatch activities of the Longueuil distribution center. You will have to work closely with the warehouse and production teams. You will be responsible for planning, scheduling and executing beer operations and movements at the Longueuil warehouse. To this end, you will use the SAP warehouse management system (eWM/WMS/YMS) to route and control work instructions to be executed by warehouse employees associated with beer movements.

Working hours mainly at night (10 p.m. to 6 a.m.).

However, you may be required to work all three shifts (day, evening, night) depending on operational needs.

Responsibilities:

• Issue priority delivery requirements in WMS according to planned production;
• Track the execution of deliveries or transfer orders in real time;
• Manage warehouse movements using eWM/WMS systems to plan inventory movements;
• Initiate and manage the contingency plan in the event of a possible shutdown of IT systems;
• Manage stock transfers in terms of receiving, transferring, order preparation and shipping.

Other qualifications:

• You hold a DEC in operations management or any other program or experience relevant to the position;
• You are available to work the night shift;
• You have good computer skills;
• Knowledge of SAP and WMS (an asset);
• You are able to work in French and English (written and spoken);
• Good communicator, you know how to demonstrate leadership, resourcefulness and you are recognized for your excellent interpersonal relationships aimed at optimizing teamwork;
• You have good analytical skills, strong judgment and are proactive in problem solving;
• You are recognized for your ability to make informed decisions with an overall perspective;
• You have a good ability to work under pressure and independently; you are comfortable handling a lot of information and managing multiple priorities from various stakeholders and you adapt easily in a dynamic context where priorities are changing and deadlines are tight.

We are seeking a Full-Time Bilingual Site Supervisor who will be directly in charge of Security guards at assigned client site. Observes and reports activities and incidents, providing for the security and safety of client property and personnel. Performs duties of Security Guard within scope of assignment. Makes periodic tours to check for irregularities and to inspect protection devices and fire control equipment. Preserves order and may act to enforce regulations and directives for the site pertaining to personnel, visitors, and premises. 

RESPONSIBILITIES

• Provides lead direction at assigned client site(s) on assigned shift(s); acts to ensure that post orders are followed, that established rounds are completed, and that adequate reports are filed; notifies proper authorities and client in emergency situations. 
• May counsel and discipline personnel as appropriate; seeks advice from company management or designated representatives as appropriate; meets personally with employees and documents counseling and disciplinary actions. 
• Assists in the training of Security Guards and review of post orders. 
• Assists in the submission of payroll and personnel information to the company as designated.
• In conjunction with company management or designated company representatives acts to ensure adequate security coverage of all posts. 
• Prepares, files and submits various reports as required. 
• Inspects posts as scheduled and meets with subordinates to outline tasks and responsibilities. 
• Meets with client representatives as scheduled or as needed to provide assurance that all security requirements are being met and to provide quality customer service. 
• As assigned, in accordance with applicable company policies and procedures and in compliance with provincial and federal laws, carries out lead or supervisory duties that can include some or all of the following: interviewing, orienting and training employees; planning, assigning, and directing work; coaching and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems; and making hiring and termination recommendations. 

QUALIFICATIONS

• Bilingual (English and French).
• Ontario Security Guard license. 
• Experience in the same role or similar, knowledge of supervisory practices and procedures. 
• Ability to obtain reliability security status.
• Flexibility and availability to be on-call 24/7 as needed.
• Ability to provide positive direction and motivate performance. 
• Ability to track and maintain schedule assignments. 
• Understanding of a variety of security and safety devices and controls. 
• Ability to adapt to changes in the external environment and organization. 
• Good organizational skills. 
• Strong customer service and results orientation. 

#AF-EasternCanada

We are seeking a Mobile Guard (on-call) to project a security presence, which may include operating a vehicle to perform patrol, inspection, and/or incident response services. 

• Provides mobile guarding services to project a security presence, which may include operating a vehicle to perform patrol, inspection, and/or incident response services; maintains radio or other communications contact with office or base to report status or incidents, or to request additional assistance or response. 
• Checks for unsafe conditions, hazards, security violations, and unauthorized persons; inspects buildings, grounds and security devices; monitors and sets security devices. 
• Protects evidence or scene of incident in the event of accidents, emergencies, or security investigations; sets up barriers and signage, and provides direction or information to others. 
• Prepares logs or reports as required for patrol route; writes and/or types of reports and/or enters information in a computer using standard grammar; inspects security control logs and takes action as required. 
• Observes and reports incidents or suspicious activity to client representatives, company management, life/safety personnel or public safety authorities as appropriate for the circumstances and/or as required. 
• Responds to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, inclement weather, and other incidents or conditions following procedures established for assignment, by the company, or through training or certification. 
• Carries out specific tasks and duties of a similar nature and scope as required. 

• Ontario Security Guard License.
• Valid G Driver's License with a clean driving record (min 5 years).
• Availability to work rotational shifts, evenings and nights including weekends and holidays.
• Proficiency in using security equipment and technology.
• Strong communication and problem-solving skills.
• Ability to think quickly and make sound decisions in high-pressure situations.
• Ability to provide exceptional customer service.

#AF-EasternCanada