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RBC Dominion Securities is currently seeking an Administrative Assistant to join a dynamic advisory team specialized in providing wealth management services to a sophisticated clientele. You will participate in growing the business by providing exceptional and efficient service and by taking care of administrative duties related to client accounts and by responding to client inquiries.

What will you do?

• Responsible for the professional and expeditious servicing of incoming telephone and email contacts from clients, advisors, and other internal and external partners
• Support the Investment Advisors in general administrative duties in the management of client accounts
• Support the Investment Advisors in the preparation of client reviews and presentations
• Request information and documentation from clients in order to open accounts and keep client files up to date
• Follow up on client trades to ensure proper settlement and delivery
• Monitor all pending transfers to ensure completion on a timely basis

What do you need to succeed?

Must-have

• Mastery of the French language
• Strong working knowledge of Microsoft 365 apps (Word, Excel, PowerPoint, and Outlook)
• Meticulous attention to detail and excellent time management skills
• Demonstrated skills in providing world-class client service that will come across as professional, warm, and friendly to our clients
• Minimum of 2 years of experience in the financial services sector
• Ability to work as part of a team

Nice-to-have

• Intermediate or advanced level of English
• Canadian Securities Course (CSC) and Conduct and Practices Handbook Course (CPH)
• Knowledge of RBC Dominion Securities’ systems and procedures, an asset

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program, including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services

Job Skills

Additional Job Details

2828 BOUL LAURIER:QUÉBEC

QUÉBEC

Canada

37.5

Full time

WEALTH MANAGEMENT

Regular

Salaried

2025-02-11

2025-02-17

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Overview

Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. 
We are looking for an enthusiastic, driven individual who enjoys meaningful conversation and supporting others. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by: 

Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted 
Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfilling pre-approved credit opportunities, and processing GICs 
Nurturing rich, long-standing relationships 
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs 

Is this role right for you? In this role you will:

Build strong customer relationships and deliver excellent customer service 
Uncover and solve customers’ needs 
Explain complicated concepts simply 
Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment 
Demonstrate an eagerness to learn and determination to succeed 

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you: 

Have strong customer service skills 
Are willing to assist in a professional, friendly and efficient manner 
Are available to work a flexible schedule 
Have experience with conducting simple sales, proactive marketing calls and providing financial advice  
Have strong technical skills, able to promote and demonstrate the use of digital/self-service banking options 
Previous banking experience is a strong asset 

What’s in it for you?

The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers 
A rewarding career path with diverse opportunities for professional development 
An organization committed to making a difference in our communities– for you and our customers 
You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development 
A competitive compensation and benefits package
Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English in addition to French because they will serve and English-speaking clientele.

Location(s):  Canada : Ontario : Ottawa 

For its Digital Web team, Saputo is looking for a motivated person to act as an IT Specialist. Our ideal candidate will have a mix of strong HTML/CSS/SASS/JavaScript skills and good knowledge of UI/UX design.

Are you an ardent learner who’s always looking to improve? Do you want to be part of the digital transformation of an enterprise headquartered in Montreal that has many divisions across the world and still growing at a fast pace? Do you have interest in the latest innovative technologies? Then we would like to hear from you. Your current expertise will be used to maximize your full potential and will give you the opportunity to grow within our company.

How You Will Make Contributions That Matter:

• Create and maintain web sites using Sitecore CMS and various Azure cloud services
• Contribute across all phases of a project (e.g., Plan, Analyze, Design, Build, Test, and Deploy)
• Enhance UI/UX for our current global web applications used by more than a thousand of users and participate in the creation of the new ones in our pipeline
• Autonomous, can follow a project plan, and can execute on strategy both independently and in a team environment
• Ability to be assigned to multiple projects simultaneously
• Direct interactions and collaboration with business and marketings teams

You Are Best Suited for The Role If You Have the Following Qualifications:

• Hold a university or college diploma in computer science, information technology or any other relevant field
• More than three (3) years of relevant experience in HTML, CSS/SASS, JavaScript, jQuery
• Knowledge and experience working with mail services like Klaviyo, MailChimp
• Develop and implement strategies for SEO optimization, global email marketing, and comprehensive digital marketing campaigns to drive brand awareness, engagement, and consumer acquisition
• Should have minimum three (3) year of experience in developing applications using different CMS like Sitecore, Kentico etc
• Skills in Azure and DevOps are added asset
• Strong interest, or even better real experience in modern frameworks like React is a big plus
• Experience designing web sites using Figma, Adobe Photoshop, Illustrator is highly desirable
• Demonstrated strong adaptive and learning capacity to remain on the cutting edge of current technologies and future trends
• Ability to operate in various business environments with interdependencies spanning multiple work-streams, teams, business divisions, time zones, cultures, and languages
• Strong written and verbal communication skills to facilitate exchanges with business stakeholders
• Bilingual - English (a must) and French (a plus)

As part of their duties, the incumbent will have to communicate and collaborate in English, both orally and in writing with colleagues or other stakeholders in Quebec as well as in the rest of Canada or in North America.

We support and care for our employees and their families by providing:

• Competitive salaries
• A hybrid work environment with the possibility to work from home 2 days a week
• Advantageous corporate agreements
• Full range of group insurance benefits
• Group retirement pension plan with employer contribution
• Purchase option of company stocks
• Group RRSP
• Health and wellness program in the workplace
• Assistance program for employees and their families
• Saputo products at a discounted price

Salary Range: $88,325 - $115,930

*Salary offers will vary commensurate with experience, education, skills, and training.

We support employment equity. Saputo strives to embed diversity and inclusion in its operations and invites candidates from all horizons to join its family.

What are the benefits for you?

• Normal opening hours Monday to Friday
• Full benefits with fully Company paid premiums for the basic kit from the first day of employment
• Professional development and training opportunities
• Life, Disability and Wellness Insurance Program
• Retirement savings programs, including an RRSP and a defined contribution pension plan, with an employer contribution of up to 5.25%
• Paid vacation and sick leave, and a day off on your birthday!
• Bonus programs that include annual performance bonuses and a profit sharing plan
• Employee discounts on top brands of plumbing and HVAC/R products
• Tuition reimbursement for employees
• Employee Referral Program

What you will do

• Coordinate projects internally (submission/execution)

• Plan and monitor the progress of work (schedules)
• Create, plan, supervise and assemble project files
• Prepare purchase orders, subcontracting contracts
• Analyze, understand and compare plans and submissions
• Plan materials and site-specific purchases
• Prepare, negotiate and approve all documents related to projects (notices of changes, deficiencies, statements, delivery memos, workshop drawings, etc.)
• Analyze the progress of the work, quantify the schedules

What you will bring

• DEC in building mechanics
• Relevant experience of at least three (3) years
• Have good knowledge of Microsoft Office
• Ease of communication, positive attitude and ability to work in a team
• Resourceful and structured
• Great ease of learning
• Knowledge of AS/400
• Able to manage and structure a project from start to finish

Each submitted resume is individually reviewed by our team and kept for 24 months in case a great new opportunity that matches your skills and abilities arises.

Please note that this position requires the result of a satisfactory criminal record check. A criminal record under the Criminal Code and/or another federal criminal record does not automatically mean that you will not be eligible for the position.

The Inside Sales Representative is a vital member of our Inside Sales team. You have the privilege of building strong relationships with each customer and are the primary point of contact for establishing orders for delivery. You work closely with our Outside Sales team and the Warehouse team to ensure that deliveries are fulfilled and communicated correctly to everyone involved in the shipping process.

What are the benefits for you?

• Normal opening hours Monday to Friday
• Full benefits with fully Company paid premiums for the basic kit from the first day of employment
• Professional development and training opportunities
• Life, Disability and Wellness Insurance Program
• Retirement savings programs, including an RRSP and a defined contribution pension plan, with an employer contribution of up to 5.25%
• Paid vacation and sick leave, and a day off on your birthday!
• Bonus programs that include annual performance bonuses and a profit sharing plan
• Employee discounts on top brands of plumbing and HVAC/R products
• Tuition reimbursement for employees
• Employee Referral Program
• Reimbursement of safety shoes

What you will do:

• Assume responsibility for order processing, which includes quoting prices within established margins, sourcing additional products and creating purchase orders.
• Enter quotes and orders into the system accurately and in a timely manner.
• Ensure accuracy in pricing, inventory and order information provided to customers.
• Establish and maintain relationships with new and existing customers via telephone or email with the goal of driving additional sales.
• Prepare quotes and process orders on behalf of outside sales staff.
• Work closely with outside sales representatives.
• Respond to customer requests promptly.
• Achieve sales goals set by management by promoting or upselling products.
• Adhere to the Company's safety policies and regulations.

What you will bring:

• Inside sales experience in the heating industry preferred
• DEC in building mechanics or DEP in plumbing and heating (an asset)
• General computer skills, including Microsoft Office; knowledge of AS400 system an asset
• High level of commitment to providing exceptional customer service
• Proven initiative and ability to work independently and in a collaborative team environment
• Strong organizational skills with respect to prioritizing and completing multiple tasks on a regular basis

Each submitted resume is individually reviewed by our team and kept for 24 months in case a great new opportunity that matches your skills and abilities arises.

Please note that this position requires the result of a satisfactory criminal record check. A criminal record under the Criminal Code and/or another federal criminal record does not automatically mean that you will not be eligible for the position.

Application Close: 19/02/2025

WHAT YOU NEED TO KNOW

• Various Language Requirement: English only, French only OR Bilingual competencies. Some positions require English oral, reading, and writing. Some positions required French oral, reading and writing. 
• Police Record Check: The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.  
• You will initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
• Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Application Close: 07/07/2025

WHAT YOU NEED TO KNOW

• Language Requirement: Various language requirements, locations may require English only, French only OR Bilingual competencies. Some positions require English oral, reading, and writing. Some positions required French oral, reading and writing.       
• Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Note: Under the age of 18, requires a Criminal Record and Judicial Matters check in place of the Vulnerable Sector Check.; Police record checks completed by a third-party company will not be accepted.  
• Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

To ensure timely delivery of packages to predetermined customers on specific routes, reviewing orders prior to delivery, load/unload vehicle and provide exceptional customer service to our client base.

Flexible shift opportunities (min and max hours, days of work parameters will be determined based on business requirements).

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

Post Secondary:

- High school diploma/educational equivalent.

Professional accreditation/certification:

- Must have a valid full G license / Class 5 driver's license.

Related Experience Requirements

Minimum number of years required for entry to this job

- None

- One (1) year customer oriented business experience preferred

Amount of time required to learn or adjust to the job

- 3 months

Other specific mandatory experience requirements

- In the province of Quebec, must be bilingual (French and English)

Technical Skill Requirements

Solid knowledge of the following:

Must achieve minimum threshold on mandatory pre-placement driver assessment training

Ability to successfully complete all basic and re-currency training

Ability to lift 70 lbs

Some knowledge of Federal Express Canada operations an asset.

Interpersonal Skill Requirements

Good interpersonal and communication skills.

Good time management and organizational skills

Excellent customer service skills

Ability to multitask, handle stress and work in a highly pressured environment

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

Post Secondary:

- High school diploma/educational equivalent.

Professional accreditation/certification:

- Must have a valid full G license / Class 5 driver's license.

Related Experience Requirements

Minimum number of years required for entry to this job

- None

- One (1) year customer oriented business experience preferred

Amount of time required to learn or adjust to the job

- 3 months

Other specific mandatory experience requirements

- In the province of Quebec, must be bilingual (French and English)

Technical Skill Requirements

Solid knowledge of the following:

Must achieve minimum threshold on mandatory pre-placement driver assessment training

Ability to successfully complete all basic and re-currency training

Ability to lift 70 lbs

Some knowledge of Federal Express Canada operations an asset.

Interpersonal Skill Requirements

Good interpersonal and communication skills.

Good time management and organizational skills

Excellent customer service skills

Ability to multitask, handle stress and work in a highly pressured environment