2404 Jobs Found
Administrative assistant Full-time Job
Administrative Jobs CalgaryJob Details
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
Will train
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Coordinate the flow of information within the team
- Open and distribute mail and other materials
- Schedule and confirm appointments
- Answer telephone and relay telephone calls and messages
- Answer electronic enquiries
- Order office supplies and maintain inventory
- Type and proofread correspondence, forms and other documents
- Perform data entry
- Provide customer service
- Perform basic bookkeeping tasks
How to apply
By phone
780-524-3864 Between 08:00 a.m. and 10:00 a.m.
By mail
4801 HWY Street East suite BValleyview, ABT0H 3N0
Administrative assistant
Valleyview Dental
Calgary - 438.66kmAdministrative Jobs Full-time
24
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Cook Full-time Job
Tourism & Restaurants CalgaryJob Details
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Prepare dishes for customers with food allergies or intolerances
- Prepare and cook special meals for patients as instructed by dietitian or chef
- Inspect kitchens and food service areas
- Train staff in preparation, cooking and handling of food
- Supervise kitchen staff and helpers
- Maintain inventory and records of food, supplies and equipment
- Clean kitchen and work areas
- Manage kitchen operations
Additional information
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Handling heavy loads
- Repetitive tasks
- Standing for extended periods
Personal suitability
- Client focus
- Dependability
- Flexibility
- Initiative
- Judgement
- Organized
- Reliability
- Team player
How to apply
By email
By mail
640 Connought DriveJasper, ABT0E 1E0
Cook
KFC
Calgary - 438.66kmTourism & Restaurants Full-time
17
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Long haul truck driver Full-time Job
Transportation & Logistics LangleyJob Details
Overview
Languages
English
Education
- No degree, certificate or diploma
Experience
Experience an asset
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Drive as part of a two-person team or convoy
- Operate and drive straight or articulated trucks to transport goods and materials
- Oversee condition of vehicle and inspect tires, lights, brakes, cold storage and other equipment
- Perform brake adjustments
- Perform emergency roadside repairs
- Perform pre-trip, en route and post-trip inspection and oversee all aspects of vehicle
- Record cargo information, hours of service, distance travelled and fuel consumption
Credentials
Certificates, licences, memberships, and courses
- Air Brakes Endorsement
- Driver's License (Class 1 or A)
2296 240 ST Langley, BCV2Z 3A4
How to apply
By email
Long haul truck driver
APM TRANSPORTATION INC
Langley - 241.97kmTransportation & Logistics Full-time
28.85
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Food counter attendant Full-time Job
Tourism & Restaurants CalgaryJob Details
Overview
Languages
English
Education
- No degree, certificate or diploma
Experience
Experience an asset
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Clean and sanitize items such as dishwasher mats, carts and waste disposal units
- Keep records of the quantities of food used
- Package take-out food
- Portion and wrap foods
- Prepare, heat and finish simple food items
- Serve customers at counters or buffet tables
- Stock refrigerators and salad bars
- Take customers' orders
- Remove kitchen garbage and trash
- Sweep, mop, wash and polish floors
Additional information
Work conditions and physical capabilities
- Fast-paced environment
- Physically demanding
- Standing for extended periods
- Attention to detail
Personal suitability
- Client focus
- Reliability
- Ability to multitask
- Dependability
How to apply
By email
By mail
10120 - 104th AvenueWestlock, ABT7P 2H6
Food counter attendant
Dairy Queen
Calgary - 438.66kmTourism & Restaurants Full-time
15.30
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Treasury Analyst Full-time Job
Financial Services CalgaryJob Details
Job Post End Date: 05/06/2025
About this opportunity:
Cenovus’s Treasury department is a dynamic and high performing team that has an exciting opportunity for a Treasury Analyst within the Capital Markets team. The position provides the opportunity to apply strong analytics and attention to detail and offers significant cross training and development opportunities. The ideal candidate will be able to work effectively in a team, communicate effectively, and approach their work with enthusiasm. The Treasury Analyst will work as part of a team supporting the Treasury department to optimize the corporate capital structure, credit ratings, and pension plans while minimizing financial risks.
What you’ll do:
-
Assisting in the development and implementation of financing plans as appropriate to minimize the Company’s cost of capital and execute the Company’s financial framework
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Analyzing financing proposals, informing senior management on interest rate and other relevant financial market trends, opportunities/risks and issues
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Maintaining financial models as required
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Participate in deal execution, agreement review and due diligence for debt or equity capital raises
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Preparing of loan covenant compliance packages and other reporting obligations
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Providing support for the Company’s pension activities by assisting with monthly performance updates, research, and ongoing administration
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Identifying policy and operational improvements
Who you are:
Our ideal candidate will have the following minimum requirements:
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Legally authorized to work in Canada
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A bachelor’s degree in Finance or Accounting field
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Designation such as a Chartered Professional Accountant (or legacy equivalent) or Chartered Financial Analyst is an asset
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Minimum 5+ years of related work experience
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Analytical skills to secure relevant information/data and identify key issues
We acknowledge the value of transferrable skills and may consider equivalent combinations of experience and education should you not meet a specific requirement.
Note: The application deadline for this position is 11:59 PM MT May 5th, 2025.
Internal candidates that are currently in a lower grade will be assessed based on their sustained job performance, how they demonstrate the expected organizational competency behaviors and values and in discussions with their current leader prior to resolving next steps.
Cenovus was ranked one of Canada’s Best Employers in 2025. We’re committed to being an employer of choice in our industry by offering a competitive total rewards package and employee programs and rewarding career development opportunities. Learn more.
#LI-NS1
If you require accessibility assistance to complete the on-line application or otherwise apply for an open position with Cenovus, its subsidiaries and affiliates, please email [email protected]
Treasury Analyst
Cenovus Energy
Calgary - 438.66kmFinancial Services Full-time
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Fitness Centre Worker Full-time Job
General Category VancouverJob Details
Main Purpose and Function
The Vancouver Board of Parks and Recreation is accepting applications from qualified individuals to be added to the eligibility list for Fitness Centre Workers to join our auxiliary team. This role will provide qualified candidates an opportunity to work in and across a diverse portfolio of facilities and spaces in the City, including several 2010 Olympic venues. Qualified candidates will be assessed on the basis of their skills, knowledge and abilities, and may be selected to participate in a mandatory practical assessment should they meet qualifications and requirements of the position and a vacant opportunity exists. The Fitness Centre Worker is responsible for overseeing the daily operations of the Park Board fitness centres. This position assists and guides patrons in the use of exercise equipment, ensures the safety and control of the fitness area and patrons, provides fitness assessments, and develops individual weight training and fitness programs.
Specific Duties and Responsibilities
The successful candidate will be responsible for instructing patrons on equipment and enforcing rules of conduct and fitness centre policies. The Fitness Centre Worker will also demonstrate exercises and the proper use of equipment to individuals and groups. The Fitness Centre Worker is also responsible for cleaning and maintaining the fitness centre and its equipment, making minor adjustments and repairs as needed. The Fitness Centre Worker will treat minor injuries and make necessary arrangements for the treatment of more serious accidents and provide accident reports to a superior as required. All applicants must also attach their First Aid and any other relevant certifications to their application.
Qualifications
Education and Experience:
- Completion of Grade 10
- Completion of a physical education course through a recognized educational institution is preferred.
- Considerable experience in the use of Fitness Centre equipment and some experience interacting with the public is desirable.
- Current Standard First Aid Certificate is required
- Current Cardio-Pulmonary Resuscitation (CPR) Certificate is required.
- BC Recreation & Parks Association Registered Weight Training Instructor or equivalent required, Personal Trainer preferred.
Knowledge, Skills and Abilities:
- Knowledge of the methods used in proper exercise programs and the use of exercise equipment.
- Knowledge of the theory of movement, body mechanics and the prevention and management of sports injuries.
- Demonstrated ability to instruct individual and small group exercises.
- Demonstrated ability to instruct a complete exercise package and to develop tailored weight training and fitness programs.
- Demonstrated ability to provide excellent customer service.
- Ability to meet and deal tactfully with the public and maintain control and exercise discipline with tact and consistency.
- Ability to answer general and specific questions related to physical fitness and exercise.
- Ability to orient patrons in the use of fitness centre facilities and equipment.
- Ability to assume responsibility for the overall operation and security of the fitness centre in the absence of full time staff.
- Ability to maintain general records of fitness centre usage.
- Ability to work independently and exercise independent judgment to deal with emergencies.
- Ability to perform artificial respiration or cardiopulmonary resuscitation as appropriate in case of emergency and provide other first aid treatment as needed.
A Police Record Check is a requirement of the position. A clearance requires the absence of any criminal charges or convictions related to this position.
Candidates must be able to work a combination of early morning (5:45 – 9:45am), evening (6:15 – 11:5pm), and weekend shifts.
Business Unit/Department: Board of Parks & Recreation (1400)
Affiliation: CUPE 15 Parks
Employment Type: Auxiliary/Casual
Position Start Date: Ongoing 2025 Start Dates
Salary Information: Pay Grade GR-013a: $27.39 to $32.20 per hour
Number of vacancies: Multiple
Application Close: Open until filled
Fitness Centre Worker
City Of Vancouver
Vancouver - 254.96kmGeneral Category Full-time
27.39 - 32.20
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Truckload Specialist Full-time Job
Transportation & Logistics CalgaryJob Details
The Truckload Specialist is responsible for ensuring complete customer satisfaction by responding to customer calls, answering questions, and solving issues related to truckload orders.
How You'll Help:
- Maintain a healthy working relationship with assigned client base
- Communicate with the terminals to ensure continued on-time service
- Build customer trips in our Truck Mate system
- Schedule delivery appointments to increase “load & go”/direct delivery system
- Open and maintain cases within Sales Force based on all customer inquiries/interactions via phone or e-mail.
- Answer general customer service inquiries related to truckload shipments
- Oversee truckload traffic flow for customers shipping full loads
- Complete daily tracking reports
- Other duties related to truckload customer service as may be required.
Your Skills & Experience:
- Minimum high school diploma; post-secondary education in business, logistics or administration is a strong asset
- An equivalent combination of education and experience may also be considered
- Previous customer service experience in the transportation industry is a strong asset.
- Advanced communication skills – both verbal and written
- Strong computer skills, particularly MS Office, Excel and Outlook, as well as web based products and an aptitude for learning new software. Knowledge and /or experience with Truck Mate and Sales Force is a strong asset.
- Accuracy in keyboarding and data entry
- Demonstrated customer service skills
- Strong conflict resolution skills
- Ability to manage deadlines and work independently in a fast paced, high transactional environment
- Analytical with strong problem solving skills
Truckload Specialist
Day & Ross Inc.
Calgary - 438.66kmTransportation & Logistics Full-time
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Operations Supervisor Full-time Job
Management VictoriaJob Details
As the Operations Supervisor, you are responsible for supervising the operation of delivery of dedicated freight to meet contractual requirements in a 24-hour, Monday through Saturday service including daily dock operations, reverse dock operations, and on-site customer dock operations, drivers, fleet & fleet maintenance, and dispatch.
How You’ll Help:
- Provide daily guidance and motivation to Dock Workers (employees and agency workers) and Drivers (company and broker drivers) to ensure achievement of operational objectives for the terminal.
- Escalates issues of individual poor performance, inappropriate behaviour, absenteeism, etc. to the Terminal Manager.
- Communicate monthly performance stats to the team to help measure, develop and improve operational performance.
- Maintain policies and procedures and ensure compliance with federal and provincial transportation, safety, and employment legislation.
- Ensure all incidents (personal injuries, transportation collisions, spills, near misses, etc.) are promptly reported, documented, an investigation is initiated and corrective/preventative measures are implemented.
- Hold effective, weekly tailgate meetings and ensure safety issues are addressed.
- Works with the team and others, internal and external to the terminal, to resolve roadblocks to achievement of daily operational objectives.
- Ensure the schedule for the terminal is followed.
- Work with the Terminal Manager to track monthly performance stats for the dock.
- Supervises a group of Drivers and Dock Workers, both employee and contractor/agency, directly and indirectly through Lead Hands.
- Other duties as required
Your Skills and Experience:
- Post-secondary education, preferably in operations, logistics, or business
- An equivalent combination of education and experience may be considered
- Minimum of five years’ experience in the transportation industry
- Previous leadership experience and/or experience in the transportation industry are strong assets
- Strong leadership skills specifically the ability to motivate and drive engagement to achieve objectives, facilitate conflict resolution, and to provide training
- Advanced communication skills, particularly verbal
- Computer skills, including the use of MS Word, Excel & Outlook, and web based programs as well as RF scanners. Experience using Truckmate, a strong asset
- Strong interpersonal skills including customer focus
- Results driven
- Appropriate sense of urgency
- Strong sense of safety; training and experience in similar safety sense environments a strong asset
- Knowledge of industry-related equipment, including forklifts, lift jacks, trailers, etc. a strong asset
- English, other languages an asset.
To apply, visit our Careers page at dayross.com.
If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview.
Operations Supervisor
Day & Ross Inc.
Victoria - 330.39kmManagement Full-time
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Senior Customer Solutions Architect Full-time Job
Customer Service CalgaryJob Details
Calgary, AB, CA, T2G 1S5 Edmonton, AB, CA, T5J 0N5 Toronto, ON, CA, M5J 2V5 Vancouver, BC, CA, V6B 0M3
Join our team
Fully Managed by TELUS offers comprehensive technology solutions to help small and medium businesses thrive in today's digital work environment. At Fully Managed, we promise our customers three things: fast, consistent, and reliable IT management and support; proactive cybersecurity measures that protect organizations even before threats arise; and scalable IT solutions designed to support their business goals. Through standardized processes, we work to deliver on these promises consistently and efficiently to ensure our customers are highly satisfied and we have a profitable business.
Our team operates in a dynamic and entrepreneurial setting, providing an excellent opportunity for learning and growth. We attract proactive, data-driven individuals who embrace challenges and value ownership, outcomes, curiosity, persistence, and teamwork.
What we’ll accomplish together
Our Customer Success team is intensely focused on ensuring that each of our customers feel we are delivering on the three components of our brand promise. We bring the best our organization has to offer to each of our customers, and advocate for our customers internally to resolve issues when they do occur. We proactively work to provide service that over-delivers: Fewer business interruptions that require them to call, faster than expected resolution of issues. In Moments of Truth, we aim for a response so exceptional that it makes them even more loyal. We guide our customers on the use of IT so they can more effectively achieve their business goals.
We know we are successful when customers offer to provide testimonials and enthusiastically refer us to their network, and when the revenue (and margin) of our customer base grows month over month and customer churn is low and decreasing.
Here’s How
Trusted Advisor to our Customers: Earn the trust of your customers by listening to them, partnering with Account Managers and reviewing their use of our services to understand their business goals and IT challenges. Evaluate customers’ IT environments to identify risks and strategic opportunities, based on customer’s industry and business objectives, in areas such as IT Network and Security, Compliance, Data Governance, Capacity Planning and Disaster Recovery/Business Continuity. Appropriately document risks customer has accepted ownership for.
Support IT Roadmap to drive Upsell/Cross-Sell and Prevent Churn: Our customers succeed in achieving their business goals when they have an IT solution that is robust enough to support their business, enabling their employees to focus on their jobs, not their IT. You help them understand the risks and benefits of IT investments, and aligning with them on a multi-year timeline for projects helps them plan their budget to accommodate IT investments. Contribute to the Product Roadmap: Use your real-time knowledge of how current and new products are perceived by customers to provide insights to our Product team as they continually evolve our product stack.
IT Consulting Engagements will be of interest to customers who want more in-depth, specialized analysis and recommendations
What you bring
Customer First: You embody Customer Success with a passionate interest in understanding our customers’ business and what they need from their IT solution to move their business forward
Technical Expertise: You have experience working in a wide range of technical environments, hands on experience working with relevant technologies and you stay up-to-date on current best practices in IT Security, Data Management, and Compliance
Pragmatic Advisor: You use your technical expertise and experience, combined with good judgement and critical thinking skills to develop advise that will work in real-life (not just in theory) and works with our customers’ other business initiatives and budget constraints. You anticipate customers’ concerns and objections and address them head on.
Interpersonal: You have a smooth, friendly way of working with people, moving the tasks and the relationships forward together.
Communication Skills: You are able to convey complex information clearly and concisely verbally and in writing/diagrams to audiences with a variety of technical skill levels to drive timely decisions
Great to Haves
- 10+ years of work experience as an IT Technician or Technical Sales Engineer, with exposure to a wide
- range of technical environments
- 5+ years of combined technical experience in the following disciplines: Microsoft Cloud (Azure, Microsoft 365 suite), Server Architectures (physical + virtual), Networking (physical + cloud), Information Security
- Up-to-date certifications in cloud computing architecture and cybersecurity
- Experience in the Managed Services Industry, familiarity with tools such as remote management & monitoring (RMM), IT discovery & assessment tools, ticketing and/or CRM systems
Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits such as:
- Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
- Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
- Generous company matched pension and share purchase programs
- Opportunity to give back to communities in which we work, live and serve
- Career growth and learning & development opportunities to develop your skills
- And much more …
Please note that the compensation shown in the job posting may be subject to change in 2025.
Senior Customer Solutions Architect
Telus Inc.
Calgary - 438.66kmCustomer Service Full-time
106,000 - 160,000
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Plant Operator Full-time Job
Maintenance & Repair CalgaryJob Details
Job Post End Date: 04/26/2025
About this opportunity:
Reporting to the Coordinator, PDO, the Plant Operator will effectively participate in the operation of a SAGD facility. The operator is trained and competent in the operation of one or more areas of the process facility.
While this vacancy is currently at Foster Creek, this posting could be used to fill vacancies at any of the three Oil Sands Operations sites (Christina Lake, Foster Creek, or Sunrise, based on business need).
Work Environment:
FOSTER CREEK
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This is a full-time employee position working a shift of 12 hrs./day, 7 days on 7 days off; 42 hrs./week; Wednesday start (rotating nights); 2-week cycle
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Foster Creek has full-service camp facilities
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Depending on your place of residence and your shift rotation, bus and/or air transportation to/from site is offered from designated departure points in select locations
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Foster Creek is serviced by flight Hubs in Calgary and Edmonton
What you’ll do:
-
Responsible for operation of a process unit by ensuring activities are focused on safety, production, compliance, and aligned with business needs and priorities
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Monitor process conditions and initiate troubleshooting activities for all abnormal operational events, taking corrective actions as necessary, escalates issues that require higher authority for input and resolution
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Involved in the development and review of procedures
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Complete and review e-Log entries
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Conduct walk-arounds, participates in formal safety audits; LOTO, HSE audits
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Perform regulatory compliance checks and reporting requirements
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Contribute to a work environment that supports a motivated, productive team
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Participate in cross-functional teams, support maintenance schedule by preparing equipment for scheduled work, supports commissioning and start-up of new equipment and processes
Who you are:
Our ideal candidate will have the following minimum requirements:
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Legally Authorized to work in Canada
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Minimum 4th class steam ticket
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1+ years of SAGD Thermal Heavy Oil operations experience
We acknowledge the value of transferrable skills and may consider equivalent combinations of experience and education should you not meet a specific requirement.
As this position has been identified as safety sensitive, employment of a final candidate selected for this position will be conditional upon successful completion of required pre-employment medical and alcohol/drug assessments.
For this position you will be required to maintain a Class 5 driver's license, a satisfactory driving record, and adhere to the appropriate Company policies and guidelines. A driver's abstract will be one of the background checks requested in the pre-employment screening for the final candidate.
Note: The application deadline for this position is 11:59 PM MT, April 25th, 2025.
Plant Operator
Cenovus Energy
Calgary - 438.66kmMaintenance & Repair Full-time
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Financial Services Representative Full-time Job
Financial Services NanaimoJob Details
What you'll be doing
As a member of the Personal and Business Banking team, you’ll work in a fast-paced Banking Centre where you’ll make a meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal goals, provide informative and tailored service, and recommend the right products and solutions that will help their financial success. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.
At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.
How you'll succeed
- Client engagement - Meet with clients to understand their personal and business priorities, advise them on solutions, and provide a forward-looking financial plan. Use your knowledge of cash management, credit, investment and wealth protection to help clients meet their goals.
- Relationship building - Engage in marketing and outreach activities to show clients you value them and their communities. Grow your network, deepen existing relationships, and work as one team to ensure clients are connected to the right people and opportunities.
- Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.
Who you are
- You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
- You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
- You know that details matter. You notice things that others don't. Your critical thinking skills help to inform your decision making.
- You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You build trust through respect and authenticity.
- You love to learn. You’re passionate about growing your knowledge, and you know that there is no limit to what you can achieve.
- You’re a certified professional. You have current accreditation and good standing Mutual Funds License (Canadian Securities Course or Investment Funds In Canada).
- You can demonstrate 1 year experience in working with clients and achieving sales results. It’s an asset if you have prior banking experience in a similar capacity.
- Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
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We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
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Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
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We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
-
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]
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You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
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We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Job Location
Nanaimo-6570 Island Highway
Employment Type
Regular
Weekly Hours
37.5
Skills
Client Service, Customer Experience (CX), Digital Literacy, Financial Products, Goal Planning, Group Problem Solving, Outbound Calls, Regulatory Requirements, Results-Oriented
Financial Services Representative
CIBC
Nanaimo - 308.02kmFinancial Services Full-time
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Customer Service Representative Part-time Job
Customer Service North VancouverJob Details
Application Deadline:
04/29/2025
Address:
1120 Marine Drive
Job Family Group:
Retail Banking Sales & Service
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.
- Identifies customer needs and initiates referrals to BMO colleagues.
- Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
- Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
- Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
- Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
- Contributes to meeting branch business results and the customer experience.
- Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
- Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
- Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
- Acts as a key member of a collaborative and versatile branch and market team.
- Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
- Organizes work information to ensure accuracy and completeness.
- Takes the initiative to find creative approaches that make each customer’s experience feel personal.
- Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
- Contributes to business results and the overall experience delivered in the branch.
- May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
- Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
- Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
- Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
- Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
- Complies with legal and regulatory requirements for the jurisdiction.
- Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
- Completes standardized tasks under supervision.
- Performs initial problem solving within given rules/limits & escalates when required.
- Broader work or accountabilities may be assigned as needed.
Qualifications:
- No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
- High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
- Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
- Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
- Projects a professional presence.
- Basic knowledge of specialized sales and business banking solutions to refer to specialists.
- Passionate commitment to helping customers.
- A focus on delivering a personal experience to customers.
- Resourceful self-starter with courage and confidence to approach customers.
- Readiness to collaborate and work in different capacities as part of a team.
- Strong interpersonal skills, including the ability to build rapport and connections with customers.
- An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
- Basic knowledge learned on the job.
- Verbal & written communication skills - Basic (in business environment).
- Organization skills - Basic (in business environment).
- Collaboration & team skills - Basic (in business environment).
Salary:
$33,850.00 - $44,000.00
Pay Type:
Salaried
Customer Service Representative
BMO Canada
North Vancouver - 247.25kmCustomer Service Part-time
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