All jobs within 400 km around Gaspé

Overview

The Network Process Compliance Specialist is responsible for ensuring adherence to the Linehaul and Truckload operations processes, identifying process improvements, prioritizing and contributing to the resolution of reoccurring issues while delivering on assigned objectives.

How You’ll Help

• Ensure TL Operations teams are adhering to processes, and escalate instances of non-compliance.
• Develop materials to facilitate training and process compliance for operations network management and users.
• Identify and implement process improvements, and work as a liaison for system improvements / enhancement.
• Investigate and resolve network trip / leg / flow data errors, report on and analyze COS data.
• Strong working knowledge of operations network activities and processes, including:
   
  • Identifying load requirements, optimizing and assigning loads / deliveries for greatest efficiency.
  • Monitoring scheduled runs.
  • Monitoring loads and trucks in a specific geography prioritizing and planning power to move loads to destination.
  • Communications with drivers and brokers to execute plans.
     
• Be an active part of the Linehaul & Engineering Teams and foster a positive environment of continous improvement.
• Provide daily / weekly updates to leadership team(s) on progress and initiatives.
• Other related duties as may be assigned.

Your Skills & Experience: 

• Post secondary education in logistics or business administration.
• An acceptable combination of education and training may be considered.
• Minimum of 3 years experience in a time sensitive, planning and organizing role, preferably in the transportation industry.
• Experience as a planner considered a key asset.
• Highly organized with exceptional ability to multitask.
• Sense of urgency and responsive to changes in a timely and efficient manner.
• Strong problem solving skills.
• Strong analytical and reporting skills.
• Excellent communication skills (verbal and written).
• Strong computer skills, including MS Word, Excel and Outlook; experience with Truckmate is an asset.

Overview

The Supervisor, Truckload Customer Service McCain is responsible for a logistics team managing McCain Canadian & US order movement. This position is responsible for coaching, mentoring, and developing a positive environment for all team members. This position supports business in different time zones.

How You'll Help:

• Audit internal work processes to ensure accuracy and timeliness of data – Best Practices
• Monitor customer preset Factor of Satisfaction deadlines and SLAs
• Claim resolution
• Oversee accessorial charges and establish root cause and recovery
• Responsible for the timely, accurate and appropriate escalation of issues
• Work with manager and customers in order to quickly resolve issues in the most efficient manner
• Understand industry market conditions and communicate with the entire team issues that could impact operations as a whole
• Collaborating across Company departments and communicating with internal and external stakeholders to resolve issues and improve processes
• Support the Manager, Customer Service and Logistics with aligning people, work practices and systems capabilities to meet business needs
• Audit workload ensuring appropriate work balance for Truckload Specialists
• Responsible for regular team one on ones and group/desk checkins
• Establish strong relationships with McCain to continue growth and business support
• Provide internal communications on account details, including gaps, breakdowns and wins
• Collaborate to identify and implement resolutions/contingencies to meet customer departure and arrival expectations
• Motivate and coach team members while creating a positive group environment
• Create development plans for team members for growth in there current and potential future roles
• Schedule Training and participates in training
• Lead systems enhancements and user acceptance
• Completes performance reviews and provides constructive feedback
• Sets goals and objectives
• HR responsibilities
• Other related duties as may be required

Your Skills & Experience:

• Post-secondary education, preferably in business or international logistics
• A suitable combination of post-secondary education and experience may be considered
• Previous experience in international, ocean and/or air logistics an asset.
• A suitable combination of post-secondary education and experience may be considered
• Exceptional customer service and relationship management skills
• Highly self-motivated and positive attitude
• Advanced communication skills including the ability to relay information (verbal and written) between several parties and deliver a positive customer experience
• Strong Computer skills, including accuracy and efficiency in data entry and the use of MS Outlook, Excel & Word; experience with Sales Force and Cargowise an asset; the ability to learn new programs
• Troubleshooting and problem solving skills, with the ability to evaluate current situation, respond quickly to changing requirements, and execute accordingly
• Strong organizational and time management skills, including the ability to work under pressure in a fast paced setting, multitask and prioritize in a deadline driven environment
• Ability to work independently and to collaborate with others to meet customer expectations
• Ability to identify efficiency opportunities and to execute the ideas
• Ability to manage a high volume of emails on diverse set of topics

Overview

Overview

We are seeking an organized and detail-oriented Dispatcher to manage pickup coordination across Newfoundland and Labrador (NL), Nova Scotia (NS), Prince Edward Island (PEI), and New Brunswick (NB). This role requires a solid understanding of Atlantic Canada’s geography and the ability to handle multiple tasks in a fast-paced logistics environment

How You’ll Help: 

• Coordinate and assign daily pickup requests across terminals.
• Monitor and update TMS to ensure all pickups are actioned.
• Reschedule missed pickups and maintain clear documentation in the system.
• Review Terminal Reports daily for accuracy and address discrepancies with terminals.
• Communicate effectively with drivers and terminals to resolve issues and ensure operations run smoothly.
• Maintain up-to-date records and ensure system data is accurate.
• Identify and recommend process improvements to enhance efficiency.
• Provide detailed end-of-shift handovers for seamless transitions

Your Skills and Experience: 

• Strong knowledge of Atlantic Canada’s geography (NL, NS, PEI, NB).
• Excellent organizational, problem-solving, and communication skills.
• Proficiency in logistics systems and excel is an asset.
• Ability to manage high volumes of communication and multitask effectively.
• Strong problem solving skills with the ability to implement proactive solutions to support operational demands and efficiencies
• Results focused
• Exceptional interpersonal and leadership skills to manage demands and resolve issues with drivers, coworkers, etc.
• Must have a strong sense of urgency
• Must be able to work under a flexible work schedule 
• Must be a hands on operator, trainer, coach and mentor
• Must be able to build and maintain relationships 

651 Frenette Ave, Moncton, NB, E1H 0B9, CA

Overview

Why is this position important? 

Our  cashiers are in contact with customers and ensure pleasant conversations and efficient transactions with them in order to create a memorable shopping experience in store.   

What you will do 

·         Provide excellent customer   service

·         Scan items and process customer transactions accurately  

·         Support the implementation of company   promotions and programs

·         Process cash and credit    card transactions

·         Keep the cash register area clean and well stocked with essential   supplies

·         Assist customers by answering their general questions  

·         Maintain a positive environment in the store  

Who you are 

·         You have a team spirit and good communication skills  

·         You know how to adapt to a dynamic   environment

·         You are resourceful and courteous when customers ask for information 

·         You are motivated to learn new things and provide excellent customer service 

The experience you bring 

·         Good news! No previous experience is required. We offer training to ensure your success! 

419 boul Jessop, Rimouski, Quebec, G5L 7Y5, Canada

What you bring 

·         The flexibility to work a variety of shifts, including days, evenings and weekends  

·         Ability to move 25 lbs and remain in a stationary or standing position for the duration of shifts