392 Jobs Found
Workforce Analytics & Data Coordinator Full-time Job
IT & Telecoms FrederictonJob Details
The Workforce Analytics Coordinator will be responsible for gathering, reporting and analyzing daily, the statistics pertaining to the employees within the customer care center.
How You’ll Help
- Extract, report and analyze employee statistics daily – such as not ready time, average handle time, short calls
- Extract, report and analyze customer care center statistics daily – such as average speed of answer, number of calls per queue etc.
- Provide guidance on call volumes, average handle time, and not ready time
- Highlight areas of opportunities to each supervisor in regard to employee statistics
- Assist with sourcing and analyzing data from Sales Force
- Any other relevant tasks as necessary
Your Skills & Experience:
- Post-secondary education in Business Administration or a related field
- A suitable combination of secondary education and experience may be considered
- Minimum 4 years’ experience in Contact Centre with progressive roles/responsibility
- Proficiency in Microsoft Office Applications
- Experience with Web based software such as SharePoint, Cisco Finesse, Cisco UIC, and Cisco Administration and Sales Force
- Proven analytical skills with the ability to analyze data and translate for co-workers and senior leadership.
- Organizational skills and ability to multitask in a fast-paced environment.
Workforce Analytics & Data Coordinator
Day & Ross Inc.
Fredericton - 202.41kmIT & Telecoms Full-time
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Security Agent Supervisor | Quebec City - Permanent 24 H night - $30.93/H Full-time Job
Security & Safety QuébecJob Details
Security Agent Supervisor | Quebec City - Permanent 24 H night - $30.93/H
SECURITAS is currently recruiting for a Data Center Supervisor. Looking to work in a fast-paced environment, you have attention to detail, a sense of customer service, you are quick to make decisions, and you have experience managing a small team? This role is for you. A great opportunity to prove yourself if you're looking to move up the ladder.
Security agent position to fill the following shift:
- Night shift for a total of 24 hours
- Saturday and Sunday (11 pm – 11 am)
- The candidate must be bilingual (French and English) MANDATORY
- 5 years of residency in Canada REQUIRED
The exact salary is $30.93/H
Job Requirements:
- Valid security guard license (BSP)
- Valid first aid certificate (CPR)
- Customer service skills
- Proactive, punctual and professional
- Ideally living in Quebec City and its surrounding areas
Main tasks to be accomplished:
- Patrolling (rounds)
- Report incidents
- Be alert to any potential hazards in the building and report them
- Satisfy customer requests
- Do personnel management
- Performed any other management-related tasks
Only candidates selected for an interview will be contacted. Thank you for your understanding.
Securitas Canada is an equal opportunity employer. We encourage applications from all four designated groups—women, Indigenous communities, visible minorities, and persons with disabilities.
#AF-Quebec
Security Agent Supervisor | Quebec City - Permanent 24 H night - $30.9...
Securitas Canada
Québec - 226.67kmSecurity & Safety Full-time
30.93
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Security Agent Supervisor | Quebec City - Permanent 24 H night - $30.93/H Full-time Job
Security & Safety QuébecJob Details
SECURITAS is currently recruiting for a Data Center Supervisor. Looking to work in a fast-paced environment, you have attention to detail, a sense of customer service, you are quick to make decisions, and you have experience managing a small team? This role is for you. A great opportunity to prove yourself if you're looking to move up the ladder.
Security agent position to fill the following shift:
- Night shift for a total of 24 hours
- Saturday and Sunday (11 pm – 11 am)
- The candidate must be bilingual (French and English) MANDATORY
- 5 years of residency in Canada REQUIRED
The exact salary is $30.93/H
Job Requirements:
- Valid security guard license (BSP)
- Valid first aid certificate (CPR)
- Customer service skills
- Proactive, punctual and professional
- Ideally living in Quebec City and its surrounding areas
Main tasks to be accomplished:
- Patrolling (rounds)
- Report incidents
- Be alert to any potential hazards in the building and report them
- Satisfy customer requests
- Do personnel management
- Performed any other management-related tasks
Only candidates selected for an interview will be contacted. Thank you for your understanding.
Securitas Canada is an equal opportunity employer. We encourage applications from all four designated groups—women, Indigenous communities, visible minorities, and persons with disabilities.
#AF-Quebec
Security Agent Supervisor | Quebec City - Permanent 24 H night - $30.9...
Securitas Canada
Québec - 226.67kmSecurity & Safety Full-time
30.93
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Bilingual (French & English) Customer Experience Associate - Edmundston, NB (15 hours/week) Full-time Job
Customer Service EdmundstonJob Details
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:
- Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
- Processing day to day transactions
- Nurturing rich, long-standing relationships
- Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
- Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs
Is this role right for you? In this role you will:
- Build strong customer relationships and deliver excellent customer service
- Uncover and solve customers’ needs
- Explain complicated concepts simply
- Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
- Demonstrate an eagerness to learn and determination to succeed
Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:
- Have proven customer service skills through work or community involvement
- Are willing to assist in a professional, friendly and efficient manner
- Are available to work a flexible schedule
- Are comfortable in simple sales situations
- Have strong technical skills and the ability to promote digital and self-service banking options to our customers
What’s in it for you?
- The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
- A rewarding career path with diverse opportunities for professional development
- Internal training to support your career growth and enhance your skills
- An organization committed to making a difference in our communities – for you and our customers
- You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
- A competitive compensation and benefits package
Bilingual (French & English) Customer Experience Associate - Edmundsto...
Scotiabank
EdmundstonCustomer Service Full-time
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Human Resources Manager Full-time Job
Human Resources FrederictonJob Details
The HR Manager serves as a strategic partner to the business, delivering expert advisory and leadership support in workforce and talent planning, HR program development, and the execution of HR initiatives. This role works closely with HR Centers of Excellence (CoEs) to align people strategies with business goals, ensuring a high-performing and engaged workforce.
How You’ll Help
- Provide consultation related to workforce and resource planning, performance management, change management delivery, and employee & employee relations within a targeted client group.
- Compile workforce analytics to develop people insights, sharing with HR Directors and the Vice President, HR.
- Conduct thorough investigations based on policy/Code of Conduct infractions and provide recommendations/outcomes to leadership.
- Provide input for quarterly and annual business planning, and outlines resourcing and “people” implications/considerations.
- Support leaders through talent reviews while developing meaningful plans for career advancement and succession planning.
- Support the people leader within the client group with performance and merit cycles.
- Supports people leaders within the client group to develop effective management and leadership behaviours, giving people leaders the tools to succeed as managers and leaders.
- Provide input to CoEs to define and implement forward-thinking workforce strategies and solutions to meet business environment needs.
- Support regional implementation of CoE-driven processes, policies and initiatives.
- Strong collaboration with Talent Acquisition COE to ensure critical roles are outlined and sourced accordingly.
- Gather requirements to help with the development of HR programs, processes, and policies for a specific business unit based on business needs.
- Support the business on the workings of the company’s Human Capital Management System [HCMS].
- Support change execution, supporting client group in understanding and embracing changes.
- Refer employees to the appropriate COE service channel to resolve inquiries / transaction requests and provides self-service coaching, as appropriate.
Your Skills & Experience:
- Post-secondary education, preferably a Bachelor’s degree in Human Resources or a related field
- CHRP or equivalent designation in HR a preferred qualification
- 5-7 years of HR Business Partner experience
- Expert knowledge of federal employment-related laws and regulations
- Working knowledge of the talent management lifecycle
- Ability to apply HR knowledge / experience across all HR policies, programs, processes, and functions
- Ability to understand HR compliance requirements
- Strong internal consulting skills, with working ability to influence change
- Strong business-specific knowledge and organizational behavior / design / effectiveness skills
- Ability to facilitate relationships and partner with business leaders
- Strong business acumen and project management skills
- Demonstrated ability to train, coach, evaluate, and help improve others’ performance and contributions
- Excellent interpersonal and communication skills, written and verbal.
- English (verbal/written/spoken) required; French is an asset
If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview.
Human Resources Manager
Day & Ross Inc.
Fredericton - 202.41kmHuman Resources Full-time
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Invoice Quality Administrator Full-time Job
Administrative Jobs FrederictonJob Details
The Invoice Quality Administrator has experience and working knowledge in the Input, Rate and Billing functions. Reponsible to review, analyze and update probill information proactively to ensure customer invoices are accurate upon distribution. Must recognize repeat issues in the Invoice Audit, provide feedback and offer corrective solutions to Management.
How You'll Help:
- Review and process transactions within the Invoice Audit Programs for Billing and Rating accuracy
- Validate key Billing data elements effecting the accuracy of the Invoice are correct. Including Shipper, Consignee, Bill To, Pieces, Weight, Terms, Dimensions
- Validate system generated rates; assign appropriate rates based on customer tariff agreements
- Ensure additional services are invoiced accurately according to established tariffs
- Interpret Bill of Lading information and accurately update the AS400 to create and/or revise an existing probill
- Work proactive Invoice Quality Reports to improve overall invoice accuracy, including: US Cube Report, Extreme Length Prepaid/Collect
- Work Invoice Quality Email Boxes – Accessorial Updates, Unrated PROs, R&L Term Changes
- Complete Direct Deposit
- Process transactions from the EDI Audit Queue
- Process Reweigh and Reclasses
- Escalate issues within established guidelines to ensure accurate invoicing
- Investigate and advise of potential Customer Deals and Invoice Audit rules that could be implemented in the AS400 to improve invoice accuracy
- Maintain positive customer relationships, both internally and externally
- Other related duties as may be required
Your Skills & Experience:
- Minimum of secondary education
- Post-secondary education in business administration or related field, an asset
- A suitable combination of education and experience may be considered
- Minimum one year experience in Billing/Rating Departments
- Excellent verbal and written communication skills
- Computer skills – accuracy, MS products including strong Excel skills; AS400 experience, an asset. Must possess the ability to learn new software
- Demonstrated interpersonal and customer relationship skills
- Strong analytical and problem solving skills, particularly numerical
- Detail orientated with the ability to work accurately in a high volume, fast-paced environment.
If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview.
Invoice Quality Administrator
Day & Ross Inc.
Fredericton - 202.41kmAdministrative Jobs Full-time
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Administrative Assistant Full-time Job
Administrative Jobs FrederictonJob Details
The Administrative Assistant will support the Director of Maintenance by managing productivity calculations, maintaining accurate system data, and assisting with financial and administrative tasks to ensure smooth and efficient maintenance operations.
How You'll Help:
- Update and maintain the maintenance management system with accurate data.
- Ensure the timely and accurate processing of vendor invoices are submitted for payment.
- Troubleshoot and resolve system-related issues promptly.
- Track salaried employee absences and complete all necessary payroll documentation.
- Enter hourly employee hours daily, monitor absences, and ensure accurate payroll processing.
- Maintain records of trailers due for inspection and ensure timely follow-up.
- Enter all work orders into the garage register daily to maintain accurate job tracking.
- Handle incoming phone calls professionally, taking messages or directing calls as appropriate.
- Perform additional tasks assigned to support the overall operation of the maintenance department.
Your Skills & Experience:
- Minimum of secondary education in Business Administration or equivalent, an asset
- A suitable combination of education and experience may be considered
- Minimum of 1 year of related experience and/or training in maintenance operations or administrative support.
- Previous Transportation experience is preferred
- A suitable combination of education and experience may be considered
- Excellent verbal and written communication skills
- Demonstrated interpersonal and customer relationship skills
- Strong analytical and problem-solving skills, particularly numerical
- Detail-oriented with the ability to work accurately in a high-volume, fast-paced environment.
- Proficiency in Microsoft Office (Word, Excel, Outlook) is mandatory.
- Strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently.
- Ability to adapt to system updates and troubleshoot minor technical issues.
If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview.
Administrative Assistant
Day & Ross Inc.
Fredericton - 202.41kmAdministrative Jobs Full-time
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Campus Security Director Full-time Job
Security & Safety DonnaconaJob Details
Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team.
Campus Security Director
Securitas Canada
Donnacona - 268.03kmSecurity & Safety Full-time
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Office administrator Full-time Job
Administrative Jobs Saint JohnJob Details
Overview
Languages
English
Education
- College/CEGEP
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Review and evaluate new administrative procedures
- Delegate work to office support staff
- Establish work priorities and ensure procedures are followed and deadlines are met
- Carry out administrative activities of establishment
- Administer policies and procedures related to the release of records in processing requests under government access to information and privacy legislation
- Co-ordinate and plan for office services such as accommodation, relocation, equipment, supplies, forms, disposal of assets, parking, maintenance and security services
- Assist in the preparation of operating budget and maintain inventory and budgetary controls
- Assemble data and prepare periodic and special reports, manuals and correspondence
- Oversee and co-ordinate office administrative procedures
Supervision
- 3-4 people
Experience and specialization
Computer and technology knowledge
- Electronic mail
- MS Office
- MS Windows
Additional information
Security and safety
- Criminal record check
Work conditions and physical capabilities
- Work under pressure
- Tight deadlines
- Attention to detail
- Large workload
Personal suitability
- Efficient interpersonal skills
- Flexibility
- Organized
- Reliability
Benefits
Financial benefits
- As per collective agreement
How to apply
By email
How-to-apply instructions
Here is what you must include in your application:
- Letter of recommendation
- Proof of the requested certifications
This job posting includes screening questions. Please answer the following questions when applying:
- Are you currently a student?
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
Office administrator
STEFANO'S INC.
Saint John - 291.32kmAdministrative Jobs Full-time
34.25
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Electromechanic Full-time Job
Maintenance & Repair QuébecJob Details
Saputo offers a positive, clean environment conducive to your professional development! The incumbent will be responsible for performing various maintenance and servicing tasks on the equipment of the various production and bottling lines, the building, and the plant's services.
Available schedule:
Night shifts from Sunday to Thursday 11:00 p.m. to 9:30 a.m. (4 shifts of 10:00 a.m.)
Salary: We offer a starting salary of $37.05/hr (evaluated based on experience) with evening (+$1.25/hr) and night (+$1.75/hr) premiums upon hiring.
We support and care for our employees and their families by offering:
- Vacation upon hiring;
- Generous and comprehensive group insurance;
- Group pension plan with employer contribution;
- Telemedicine and assistance program for employees and their families;
- Share capital with employer contribution;
- Generous allowance for parental leave;
- Paid leave; sick leave, mobile leave and volunteer leave;
- Possibility of contributing to group RRSPs and TFSAs
- Activities organized for employees and their families;
- Special discounts on our products;
Contributing in this role means:
- Carry out the installation, maintenance and mechanical, electrical, pneumatic and hydraulic repair of equipment on the various automated production and packaging lines;
- Carry out inspection and preventive maintenance of equipment;
- Troubleshoot and repair equipment in breakdown situations to ensure production targets are met;
- When assigned to certain sectors, carry out surveillance rounds of fixed machine equipment;
- Carry out work according to established priorities, the availability of equipment and materials required;
- Facilitate compliance with deadlines and efficiency in the production and packaging of dairy products;
- Communicate the progress of work and projects to the people concerned;
- Provide training to factory employees as needed;
- Working with external companies to complete projects;
- Carry out electrical installations;
- Perform fault analyses and suggest measures to improve process efficiency;
- Ensure that planned work is carried out according to schedule.
The qualifications sought are:
- 3 to 5 years of experience in a similar position;
- Post-secondary training in a related field (electromechanics, industrial mechanics, automation, etc.);
- Possess MMF class 3A competency certification (an asset), otherwise be ready to complete the certification process (paid for by Saputo);
- Possess an electrical certificate (license C or CRCA certificate) (an asset);
- Training and experience with PLC (an asset);
- Master common IT tools (MS Office suite);
- Experience with maintenance management software (an asset);
- Excellent problem-solving skills and analytical mind;
- Ability to work with minimal supervision;
- Initiative, proactivity and excellent work organization skills;
- Be available to work shifts, holidays and weekends (casual).
We are committed to equal opportunity employment. Saputo embraces diversity at the heart of its operations and welcomes candidates from all backgrounds to become part of the family.
Electromechanic
Saputo Diary
Québec - 226.67kmMaintenance & Repair Full-time
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Operations Manager Full-time Job
Management QuébecJob Details
Shift: 1 pm - 10 pm
As an Operations Manager, you are accountable for ensuring that the dock employees are working in a safe and efficient manner. You are responsible for ensuring smooth operations, efficiencies, people management, freight flow, change implementation, and safety, aligned to operational expectations and guidelines.
This position is all about the effective management of freight flow through the management of people and safety, continuous improvement, problem solving and effective communication.
How You’ll Help:
- Lead and manage a fast paced and high volume dock operation though a team of supervisors, lead hands, and front line employees.
- Coach and develop team members using a positive attitude, collaboration, clear communication, and direction.
- Make informed decisions based on safety, service, and productivity standards, with an understanding of company processes, policies and procedures.
- Initiate and lead process and customer experience improvements, while meeting deadlines and controlling costs.
- Understanding and use of key metrics used to manage terminal performance, including load factor, on-time delivery, LMS, and freight flow.
- Recognize problems and work with others towards a practical and speedy resolution.
- Leads teams of supervisors, lead hands and front line employees in a 24/7 environment.
- Other related duties related as may be required.
Your Skills and Experience:
- Post-secondary education in transportation or logistics preferred. A suitable level of practical experience may be considered in lieu of education.
- Trained in the Transportation of Dangerous Goods
- WHMIS certified.
- 3-5 years’ experience in a terminal setting, preferably in the transportation industry.
- Experience leading a team of front line employees, managers, and supervisors
- Contributing to the development of and managing to an annual operating budget.
- Strong leadership skills, including the ability to get things done through others and people development.
- Computer skills with MS Office products and web based programs. Experience withAS400 a definite asset
- Safety oriented
- Good communication skills, verbal and written
- Strong problem solving skills
- Customer oriented
- Ability to multi task and prioritize workload
- English, other languages an asset
- Bilingualism in English and French required for terminals located in the Province of Quebec.
Operations Manager
Day & Ross Inc.
Québec - 226.67kmManagement Full-time
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General office worker Full-time Job
General Category La MalbaieJob Details
Overview
Languages
English or French
Education
- Secondary (high) school graduation certificate
Experience
Will train
On site
Work must be completed at the physical location. There is no option to work remotely.
Benefits
Other benefits
- Free parking available
How to apply
By email
How-to-apply instructions
Here is what you must include in your application:
- Highest level of education and name of institution where it was completed
- Copy of latest school transcript
This job posting includes screening questions. Please answer the following questions when applying:
- Do you currently reside in proximity to the advertised location?
- Do you have the above-indicated required certifications?
General office worker
MATÉRIAUX SMB INC
La Malbaie - 140.18kmGeneral Category Full-time
18
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