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The work you'll be involved in:

The Human Resources (HR) Business Partner works collaboratively as part of an integrated business-facing HR team to deliver exceptional services and advice and effective people programs in support of business objectives. This includes providing proactive and strategic guidance and consultation to enhance and develop the workforce and drive engagement within the City of Saskatoon. The Business Partner formulates partnerships across the human resource department to facilitate the delivery of value-added services to management and employees that reflect the business values and objectives and plays a vital role in providing guidance and support on a wide range of strategic and operational HR issues. They work closely with leaders and team members to foster a vibrant, friendly work environment that promotes strong collaboration, creativity, high performance and continuous learning.

Who we are looking for:

The Human Resources Business Partner's responsibilities will include: 

• Serves as a liaison coordinates between the project and HR to understand business priorities and assesses needs in staffing, organization design, performance management, change management, employee relations, new leader coaching, talent management and career development
• Recommends HR solutions, drive initiatives, implement new processes or tools in support of business priorities, project operations and overall team engagement
• Meets with project leaders and managers regularly to update on HR initiatives, discuss HR issues and collect feedback on team concerns
• Diagnoses organizational challenges, develop solutions and partner with managers to implement action plans
• Drives the implementation of HR strategies and initiatives that align with the business priorities and goals of assigned client groups
• Collaborates internally with other areas of HR to deploy services that are required to be executed in the areas of development & training, recruitment & onboarding, performance and compensation reviews. Provides support for escalated cases from HR Services
• Collaborates with the Labor Relations team, provide field level support to leaders in the interpretation and implementation of collective agreements, employment legislation, labour relations developments and employment standards. Provide support as required in grievances, mediation, arbitration, and collective bargaining preparation and  implementation
• Coordinates initiatives that enhance work relationships and staff and retention
• Partners with business leaders to support the communication and transition plan on change initiatives impacting the business
• Works closely with management and employees to improve relationships, build morale and increase productivity and retention
• Provides general direction and guidance on workforce and succession planning as well as plan business unit restructuring
• Develops and nurture partnerships through human resources to bridge the divide between management and employees
• Advocates and champions the HR operating model within the business. Proactively contributes to the transformation of the HR operating model, with the aim of creating an integrated HR function that is scalable, flexible, and efficient
• Maintains awareness of the culture, plans, financial position, and competition of the business units under the HR purview
• Analyzes trends and metrics in partnership with other HR teams in order to develop and enhance solutions, processes, and programs that address current problems and to avoid future ones using considerable judgement
• Provides authoritative technical, professional advice and recommendations to influence internal and external contacts
• Assists in the measuring, validating, and testing of the effectiveness of metrics that are applied by the business to assess and drive productivity optimization
• Builds trusted relationships with senior stakeholders and leaders in the business
• Performs other duties as assigned

Who we are looking for:

Typically to be successful in this role, a person will have:

• Degree in Human Resources, Commerce, Business Administration or related field from a recognized University. Educational and experience equivalences may be considered
• HR accreditation such as Chartered Professional in Human Resources (CPHR) is  preferred.
• Seven to nine years' relevant and progressive experience providing guidance and services to leaders in the areas of workforce planning, talent management, employee relations, organizational development, organizational design and change management
• Thorough knowledge of current philosophies and strategies used to enhance relationships between unions/employees and organizations
• Experience working in a highly unionised environment, ability to advise on CBA contracts and support managers to navigate investigations, discipline procedures and basic grievances
• Strong client focus and interpersonal skills, with a demonstrated ability to develop and nurture positive working relationships
• Practical experience designing and delivering talent management and organizational development programs/solutions and evaluating their effectiveness
• Practical experience managing HR projects and programs, including the ability to lead, motivate and coordinate the work of others
• Strong learning agility, consulting orientation, client insight, strategic influencing and partnering skills
• Strong organizational skills, business acumen, encompassing the ability to apply a broader corporate perspective
• Ability to lead and facilitate meetings/training/sessions and work groups
• Demonstrated success working in a highly collaborative and team-based environment
• Possession of a valid Saskatchewan Class 5 Driver’s Licence.

Requires Security Check

 

Additional Requirements

 

Job Summary

Under the supervision of the Service Saskatoon Customer Care Centre Supervisor, this position is responsible to provide support and information to customers regarding civic programs and civic services to ensures an exceptional customer experience.

Duties & Responsibilities

• Receives, documents and responds to a variety of emergent and non-emergent customer inquiries, service requests, concerns and complaints through various communication networks. Compiles, records and tracks customer feedback.
• Communicates information to the citizens verbally and in writing ensuring responses are communicated as outlined within corporate processes and established service levels.
• Provides 24 hour – 7 days a week program and service support for the Citizens of Saskatoon.
• Provides professional in-person customer service and customer care by educating citizens on availability and use of online services.
• Utilizes all functions within and supports training of the Customer Relationship Management (CRM) system. Manages and maintains information in the corporate knowledge database.
• Updates communication for service alerts on the City website.
• Responds to or redirects customer inquiries to the appropriate department and performs customer call backs after inquiry investigations, or as requested by Supervisor.
• Receives and dispatches work to field staff, prioritizes calls according to urgency and importance and communicates with emergency services, as required.
• Dispatches crews, vehicles or other field units to appropriate locations by use of radio, phone or computer. Monitors the route and status of field units to prioritize work schedule. Provides field units with information about work orders, traffic, obstacles, and requirements.
• Acts as a liaison with scheduling groups and field staff to ensure work is completed and arranges overtime callouts as determined by established protocol.
• Contacts Management on-call groups during emergency situations and for approval of additional staff in order to maintain service levels,
• Provides suggestions and feedback to improve services offered, departmental processes and procedures citizen services-based knowledge and experience.
• Assists with the training of new staff, as required.
• Performs other related duties as assigned.

Qualifications

Education, Training And Experience Requirements

• Graduation from a recognized business college
  Or
  Graduation from a recognized one year post-secondary business related program.
• Four years’ related customer service and operational dispatch experience, including resolving concerns of customers and experience working in a customer service business systems Hosted Contact Centre and CRM.
• Typing speed of 55 w.p.m.
• Successful completion of, or ability to complete successfully, recognized customer service training.

Knowledge, Abilities And Skills

• Knowledge of office principles, procedures and systems.
• Knowledge of business English and arithmetic.
• Knowledge of fundamental concepts, best practices, methods and/or tools used to store and deliver information such as interactive media, social media, or publication.
• Ability to work as a team member with minimal supervision.
• Ability to communicate effectively, orally and in writing.
• Ability to remain calm and composed when faced with emergent situation
• Ability to deal courteously, tactfully and effectively with customers.
• Ability to perform multiple tasks at one time.
• Ability to research, analyse and interpret information in accordance with established policies and procedures.
• Ability to solve problems independently.
• Ability to establish and maintain effective working relationships with the public, contractors and civic employees.
• Skill in the care and use of office equipment, including computers, with Microsoft Office software, and online computer terminals.

Job Summary

Under supervision of the Site Administrator, this position monitors the activities delivered by either the Department or in cooperation with external agencies, at the various sites.

Duties & Responsibilities

• Monitors activities, scheduled for the program site, in accordance with the directives identified in the activity plan and annual schedule.
• Monitors participant enrolment and makes adjustments to the program schedule to accommodate demand.
• Monitors the quality of all aspects of activities delivered either by the Department or in cooperation with external agencies in order to maintain customer satisfaction and ensure technical standards are met.
• Assists with the leadership and development of program staff which may include: orientation, training and directing, mentoring, coaching and leading by example.
• Assists with scheduling of activity space.
• Works collaboratively with and receives direction from the program design team throughout the program planning cycle.
• Assists with preparing the site for various programs and events, providing support to meet operational needs. e.g. set-up, staffing, maintaining program equipment.
• Assists with the preparation and administration of contracts for contracted program staff, as directed.
• Carry out orientation/ training programs for program staff as assigned.
• Ensures program space is ready for activities delivered by the Department and agencies renting the facility.
• Provides interpretation of program and rental policies and procedures for the public and staff.
• Deals with customers to resolve issues, respond to enquiries and resolve conflict.
• Assists with activity evaluation by compiling statistics, providing rationale, and preparing recommendations for program operations.
• Performs other related duties as assigned.

Qualifications

Education, Training and Experience Requirements

• One year of post-secondary education in kinesiology, recreation and leisure or a related field.
• Three months related experience in the delivery of aquatic, fitness and/or recreation programs preferred.
• Possession of valid recognized standard first aid and CPR certificates.
• Ability to complete in-house Aquatic Training within 6 months of hire.
• Possession of Red Cross Swim Kids 10 (Aqua Quest 12) or Red Cross Aqua Leader certification is an asset.
• Possession of Saskatchewan Parks and Recreation Association, or other recognized certification in fitness is an asset.
• Possession of a valid Saskatchewan Class 5 Driver's Licence.
• Current driver’s abstract demonstrating a safe driving record.

 

Knowledge, Abilites and Skills

• Knowledge of the theory, philosophy, standards, trends, and practises of recreation program planning, particularly in a municipal setting.
• Knowledge of the methods of evaluation related to aquatic, fitness, and recreation programs.
• Demonstrated ability to oversee the delivery of aquatic, fitness and/or recreation programs.
• Ability to express ideas and concepts effectively orally and in writing to staff and public.
• Ability to develop and maintain effective working relationships with staff, peers, supervisor, volunteers, and the public.
• Demonstrated leadership skills in program delivery.
• Skill in the operation of a computer with word-processing and spreadsheet software.

Requires Security Check

Join Our Team!

The Payroll & HR Systems department is looking for a Financial Analyst II.

The Work You Will Be Involved In:

This position performs various accounting functions, including organizing the payroll accounting process, managing the City’s financial reporting processes and providing accounting and payroll consultation services.

 

• Provides accounting and support in the areas of planning, organizing, directing and control.  Conducts confidential analysis and provides recommendations regarding accounting and payroll matters.
• Provides audit and control activities for payroll cycles including reconciliations and review of all payroll-related statutory filings and payments.
• Performs the budgeting and reconciliation of salaries, wages and payroll costs related to the corporate budgets.
• Recruits, directs and supervises, trains and evaluates performance of staff for the assigned work unit.
• Collects, integrates and evaluates financial data, from various sources, to provide analysis and give recommendations on budget and business plans, including analysis of all payroll related accounts.
• Participates in the implementation and development of financial business systems ensuring adequate internal controls are present.
• Coordinates, analyzes and prepares timely historical and forecast reports of payroll related expenditures.
• Reviews, updates and recommends changes to corporate policies related to payroll and benefits policies, procedures and controls.  Proposes continuous improvement initiatives, implementing changes to processes and system enhancements.
• Provides support and training for accounting and payroll systems, policies and the updating of accounting records, as required.
• Performs corporate and departmental accounting functions in accordance with professional standards and generally accepted accounting practices, including reconciliation of various accounts
• Assists with planning, organizing, and controlling the City’s Corporate financial reporting systems, including identification of needs, problem-solving, timeliness, integrity and co-ordination of development.  
• Assists external auditors during interim and annual audits of corporate records.
• Performs other related duties as assigned.

Who We Are Looking For:

Core Competencies:

• Financial Management & Accounting Operations: Proven expertise in managing complex financial functions, including payroll accounting, budgeting, and corporate financial reporting. Skilled in overseeing audit activities, account reconciliations, and ensuring compliance with public sector accounting standards. Capable of integrating SAP S/4HANA Financial Accounting systems and supporting internal control frameworks. 
• Payroll & Compensation Analysis: Demonstrated ability to lead payroll processes from budgeting to statutory reporting. Experienced in analyzing payroll-related expenditures, ensuring accuracy in salary and benefit costs, and developing forecasts to inform corporate budget planning. Capable of providing guidance on payroll policies, system enhancements, and compliance requirements.
• Leadership & Staff Development: Experienced in recruiting, directing, and evaluating accounting and payroll staff. Adept at building high-performing teams, implementing work plans, identifying training needs, and applying performance management strategies. Known for fostering collaborative and accountable work environments.

• Business & Operational Strategy: Adept at aligning operational initiatives with corporate goals. Skilled in developing policies and process improvements to enhance financial efficiency, data integrity, and service delivery. Proven ability to identify gaps, implement changes, and support enterprise-wide financial planning.

• Financial Planning & Analysis: Strong background in financial modeling, forecasting, and scenario analysis. Competent in evaluating salary-related accounts and integrating multiple data sources to support business decisions and develop data-driven recommendations.
• Process Improvement & Internal Controls: Experienced in evaluating and improving business processes related to payroll and financial reporting. Skilled in developing internal controls, documenting workflows, and leading process optimization initiatives to ensure accuracy, efficiency, and compliance.
• Communication & Stakeholder Engagement: Excellent written and verbal communicator, with the ability to prepare and present complex financial and technical reports to senior administration and elected officials. Skilled at cross-departmental collaboration and translating financial data into actionable insights.

• System Integration & Data Analysis: Well-versed in the use of financial and payroll systems including SAP and Microsoft Excel. Proficient in leveraging advanced Excel and Power BI functions for data analysis, model building, forecasting, and dashboard development.

What We Are Looking For:

• Degree in Commerce or related discipline plus completion of a professional Canadian accounting designation; i.e. CPA.
• Four to six year's progressively responsible experience in financial management analysis and reporting.  Experience with SAP S/4 Hana Financial Accounting and/or SAP HCM Payroll Processing would be considered an asset.
• Possession of a valid Saskatchewan Class 5 Driver’s Licence.
• Considerable knowledge of financial research and analysis techniques and payroll and employee benefits administration.
• Considerable knowledge of the principles and practices of accounting and finance administration.
• Considerable knowledge of Public Sector Accounting Standards.
• Knowledge of business process analysis and system design and implementation.
• Ability to direct and support staff to achieve identified results.
• Demonstrated ability to establish and maintain effective working relationships with all levels of civic staff, including senior administration and elected officials.
• Demonstrated ability to communicate effectively, orally and in writing, including the preparation and presentation of complex financial and technical reports.
• Ability to problem solve through consensus, stakeholder involvement and dialogue.
• Ability to work independently or in a team environment.
• Demonstrated skill in financial research and analysis, including the ability to apply research and evaluation techniques.
• Demonstrated ability to use Microsoft Excel and/or Power BI at an intermediate to advanced level, including data manipulation and analytics, model building, scenario analysis, and forecasting.

Apply With Us:

If you are interested in the Financial Analyst II position, but don't have all these qualifications - apply anyway. All applicants will beconsidered with an emphasis on relevant experience, education, and applicable skills.

Job Summary

Under supervision of the Risk Reduction Officer, this position performs bylaw inspections enforcement. 

Duties & Responsibilities

• Conducts inspections of buildings, structures, and places in an assigned area to identify and locate fire hazards and to ensure compliance with the Fire Department Bylaws, Acts, and other legislation where applicable.
• Inspects concerns of reported deficiencies on properties to ensure compliance with the Property Maintenance Nuisance & Abatement Bylaw, Swimming Pool Bylaw, the Saskatoon Fire & Protective Services Bylaw and any other Act or bylaw as required.
• Issues corrective notices, letters, tickets, and orders under the reference of the appropriate legislation and is responsible for other enforcement and compliance activities as required.
• Enters inspection data into the designated software program and electronic filing system.
• Prepares and provides evidence and appears in court and appeal hearings as required.
• Provides training and education to internal and external stakeholders, as required.
• Performs other related duties as assigned.

Qualifications

Education, Training and Experience Requirements

• Grade 12 or equivalent.
• NFPA 1031 Fire Inspector Level I & II OR NFPA 1030 Fire Inspector (IFSAC or ProBoard accredited), certified or ability to achieve certification upon hire.
• Four years’ related experience in bylaw enforcement.
• Experience in the area of fire prevention and inspection would be considered an asset.
• Possession of a valid Saskatchewan Class 5 Driver’s Licence.
• Current driver’s abstract from SGI demonstrating a safe driving record.

 

Knowledge, Abilities and Skills

• Demonstrated knowledge of Fire Department functions and procedures.
• Demonstrated knowledge of applicable Provincial legislation and Municipal bylaws.
• Considerable knowledge of the National Fire and Building Codes and applicable standards.
• Demonstrated ability to communicate effectively orally and in writing, including preparing and presenting formal information and decision reports.
• Demonstrated ability to establish and maintain positive and productive working relationships with other employees, civic officials, representatives of other agencies and the public.
• Ability to work independently.
• Ability to exercise good judgement in the application of fire prevention standards.
• Ability to adapt to changing technology. 

Requires Security Check

Additional Requirements

Shift work and weekend work will be involved.