1151 Jobs Found
Traffic/Transit Coord, Stage 2 LRT Full-time Job
Public Service OttawaJob Details
Requisition ID: 17403
Department: Transit Services Dept.
Service: Rail Construction Program Service
Branch: Construction Management Branch
Employment Type: 1 Full-time Temporary-Until December 31, 2026
Work Hours: 35.00hours per week
Affiliation: CIPP
Salary Information: $80,325.70- $97,739.46 annually (2025 rates of pay)
Location: Gillin Building,141 Laurier Avenue
City: Ottawa, ON
Job Category: Transit Services - OC Transpo
Application Close: 13/05/2025
JOB SUMMARY
The mandate of the Rail Construction Program is to transform, develop, grow and sustain Ottawa’s Light Rail Transit Systems as a component of the City of Ottawa’s overall transportation and mobility strategy.
You are responsible for: coordinating, overseeing and monitoring the construction works related to the Stage 2 Light Rail Transit (LRT) project within the City’s Rail Construction Program; coordinating works associated with multiple phases of the project, including early works, design, construction, demolition, rehabilitation, testing, commissioning, closeout, turnover to clients, warranty and maintenance; and supporting management staff in the decision-making process by implementing construction oversight and inspection to assess the performance, quality and progress of the Stage 2 LRT project construction works.
You also: perform a key role in site coordination and communication; ensure compliance with all construction contract requirements; interface with contractors, consultants and external stakeholders; monitor, track and report on project status; perform site visits and prepare daily field inspection reports; review submittals and payment requests; and actively work to resolve issues in the field wherever possible, and escalate to management when needed.
EDUCATION AND EXPERIENCE
Completion of 4 year university degree in a relevant engineering discipline or applied science from an accredited university
Minimum of 3 years of relevant field experience on construction projects.
Experience on light rail construction projects is desirable
CERTIFICATIONS AND LICENCES
KNOWLEDGE
- Engineering standards for Ontario/Canada and related to the field of expertise
- Various engineering standards, bylaws and related national and provincial codes
- Applicable acts, legislations, regulations and guidelines
- City of Ottawa standards and specifications
- OPSS, MOE and other related agency regulations
- Awareness of project management concepts
- Contract management
- Engineering, construction and design processes
- Microsoft Office Suite (Word, Excel, PowerPoint, MS Outlook, etc.)
- Field investigation techniques
- Knowledge of applicable health and safety legislation, including the rights and duties of workers
- Awareness of project management concepts
- Occupational Health and Safety Act and Regulations for Construction Projects for Ontario
COMPETENCIES, SKILLS AND ABILITIES
- Ability to read technical plans and drawings for multiple disciplines, including structural, civil, architectural, etc.
- Prepare and deliver field inspection reports and progress reports
- Plan, operate and supervise engineering and process studies
- Effective time management and task prioritization
- Manage projects and meet objectives
- Work professionally with contractors, consultants and other technical authorities
- Ability to communicate effectively both verbally and in writing
- Display good judgement with staff, professionals and clients
- Strong technical and analytical skills
- Undertake projects and tasks with minimal supervision
- Build effective interpersonal relationships
- Strong initiative, judgement, reliability
- Highly motivated and conscientious
- Diplomacy, discretion and tact
- Flexible, organized, detailed-oriented and an independent worker
- Able to work well in a team-oriented environment
- Willingness to work outside normal working hours
- Access to a personal vehicle also required.
WHAT YOU NEED TO KNOW
- Language Requirement: English oral, reading, writing
- Driver’s License Requirement: A valid Ontario unrestricted G class driver’s license (or provincial equivalent) with no more than 6 demerit points accumulated
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Traffic/Transit Coord, Stage 2 LRT
City Of Ottawa
Ottawa - 152.21kmPublic Service Full-time
80,325.70 - 97,739.46
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Analyst, Senior IT Business Full-time Job
IT & Telecoms OttawaJob Details
Requisition ID: 17277
Department: Finance and Corporate Services Dept.
Service: Information Technology Services
Branch: Applications Management Branch
Employment Type: 1 Full-time Permanent
Work Hours: 35.00hours per week
Affiliation: CIPP
Salary Information: $93,764.58- $114,097.62 annually (2025 rates of pay)
Location: 100 Constellation, Nepean
City: Ottawa, ON
Job Category: Information Technology
Application Close: 13/05/2025
JOB SUMMARY
The mandate of Information Technology Services is to create business value by providing innovative and strategic technology solutions for the business operations of the City of Ottawa.
The Senior IT Business Analyst serves as the primary interface between ITS and clients and manages that relationship. The job is also responsible for providing strategic business analysis of new or changing client requirements, including leveraging the use of current City IT applications or other solutions, and identifying and maximizing other resource efficiencies for ITS. The Senior IT Business Analyst is additionally responsible for scoping, managing, or undertaking small-scale client projects.
In addition to core responsibilities, a comprehensive understanding of enterprise asset management processes is essential. In this role, you will leverage your expertise in Maximo/MAS Manage to optimize its performance within our operational framework. You will collaborate with stakeholders to align asset management solutions with business objectives, ensuring efficient data flows and system integrations. Your responsibilities will include configuring modules, defining workflows, and designing automated data mapping processes to facilitate seamless data exchange between Maximo/MAS Manage and other enterprise applications. Additionally, you will coordinate and support user training and user acceptance testing (UAT), ensuring that stakeholders are equipped to use the system effectively and that solutions meet business needs before deployment.
EDUCATION AND EXPERIENCE
Completion of 4 year university degree in business administration, computer science, engineering or other related field
Minimum of 5 years of experience in business applications and systems analysis
Knowledge of, and experience with, the City’s IT infrastructure and business applications is desirable
KNOWLEDGE
- Business analysis practices and techniques, including the methods, practices and tools used in requirements definition, and business process review, design and re-design
- Client relationship management
- Technical acumen and aptitude
- The mandates, responsibilities, operations and business contexts of client groups
- Project management methodologies and tools
- Current and emerging best practices and technical solutions used in business analysis, process design, client relationship management, and the clients’ business line(s)
- Knowledge of applicable health and safety legislation, including the rights and duties of workers
COMPETENCIES, SKILLS AND ABILITIES
- Critical and conceptual thinking skills, and the ability to analyze functions, issues and problems within a team environment and develop realistic and innovative solutions
- Problem-solving skills
- Relationship building skills
- Communicate effectively with users, managers, IT staff and system suppliers, including the ability to bridge knowledge/understanding gaps between IT specialists and departmental management/end users
- Proactively look beyond stated problems, and identify and address implications to other areas of the business and organization, or other business applications
- Write reports and documents, including functional specifications, user guides and other training/reference documents
- Plan, set priorities and organize work
- Research skills
- Facilitation skills
- Skills in operating a personal computer and using different types of software that relate to the job
- Strong interpersonal skills
- Strong focus on client-service and client satisfaction
- Work independently, and as a member of a team
- Work well in an environment of deadlines, multiple demands and changing (and sometimes competing) priorities
- Tact, diplomacy and professionalism
WHAT YOU NEED TO KNOW
- Language Requirement: English oral, reading, writing
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Analyst, Senior IT Business
City Of Ottawa
Ottawa - 152.21kmIT & Telecoms Full-time
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Analyst, Senior IT Business Full-time Job
IT & Telecoms OttawaJob Details
Requisition ID: 17277
Department: Finance and Corporate Services Dept.
Service: Information Technology Services
Branch: Applications Management Branch
Employment Type: 1 Full-time Permanent
Work Hours: 35.00hours per week
Affiliation: CIPP
Salary Information: $93,764.58- $114,097.62 annually (2025 rates of pay)
Location: 100 Constellation, Nepean
City: Ottawa, ON
Job Category: Information Technology
Application Close: 13/05/2025
JOB SUMMARY
The mandate of Information Technology Services is to create business value by providing innovative and strategic technology solutions for the business operations of the City of Ottawa.
The Senior IT Business Analyst serves as the primary interface between ITS and clients and manages that relationship. The job is also responsible for providing strategic business analysis of new or changing client requirements, including leveraging the use of current City IT applications or other solutions, and identifying and maximizing other resource efficiencies for ITS. The Senior IT Business Analyst is additionally responsible for scoping, managing, or undertaking small-scale client projects.
In addition to core responsibilities, a comprehensive understanding of enterprise asset management processes is essential. In this role, you will leverage your expertise in Maximo/MAS Manage to optimize its performance within our operational framework. You will collaborate with stakeholders to align asset management solutions with business objectives, ensuring efficient data flows and system integrations. Your responsibilities will include configuring modules, defining workflows, and designing automated data mapping processes to facilitate seamless data exchange between Maximo/MAS Manage and other enterprise applications. Additionally, you will coordinate and support user training and user acceptance testing (UAT), ensuring that stakeholders are equipped to use the system effectively and that solutions meet business needs before deployment.
EDUCATION AND EXPERIENCE
Completion of 4 year university degree in business administration, computer science, engineering or other related field
Minimum of 5 years of experience in business applications and systems analysis
Knowledge of, and experience with, the City’s IT infrastructure and business applications is desirable
KNOWLEDGE
- Business analysis practices and techniques, including the methods, practices and tools used in requirements definition, and business process review, design and re-design
- Client relationship management
- Technical acumen and aptitude
- The mandates, responsibilities, operations and business contexts of client groups
- Project management methodologies and tools
- Current and emerging best practices and technical solutions used in business analysis, process design, client relationship management, and the clients’ business line(s)
- Knowledge of applicable health and safety legislation, including the rights and duties of workers
COMPETENCIES, SKILLS AND ABILITIES
- Critical and conceptual thinking skills, and the ability to analyze functions, issues and problems within a team environment and develop realistic and innovative solutions
- Problem-solving skills
- Relationship building skills
- Communicate effectively with users, managers, IT staff and system suppliers, including the ability to bridge knowledge/understanding gaps between IT specialists and departmental management/end users
- Proactively look beyond stated problems, and identify and address implications to other areas of the business and organization, or other business applications
- Write reports and documents, including functional specifications, user guides and other training/reference documents
- Plan, set priorities and organize work
- Research skills
- Facilitation skills
- Skills in operating a personal computer and using different types of software that relate to the job
- Strong interpersonal skills
- Strong focus on client-service and client satisfaction
- Work independently, and as a member of a team
- Work well in an environment of deadlines, multiple demands and changing (and sometimes competing) priorities
- Tact, diplomacy and professionalism
WHAT YOU NEED TO KNOW
- Language Requirement: English oral, reading, writing
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Analyst, Senior IT Business
City Of Ottawa
Ottawa - 152.21kmIT & Telecoms Full-time
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Registered Nurse, LTC Full-time Job
Medical & Healthcare OttawaJob Details
Requisition ID: 15097
Department: Community & Social Services Dept.
Service: Long Term Care Services
Employment Type: Multiple Casual Positions
Affiliation: CIPP
Salary Information: $47.224- $57.460per hour (2024 rates of pay)
Location: 200 Island Lodge Road, 55 Lodge Road, 9 Meridian Place, 275 Perrier
City: Ottawa, ON
Job Category: Long term Care
Application Close: 08/05/2025
JOB SUMMARY
The mandate of Long Term Care Services is to provide resident care based on the needs of individuals, as determined by medical, nursing, functional and psychosocial assessments, and on each resident’s expressed needs. The care provided in each Home includes specialized, restorative, supportive and palliative care for persons with dementia, disabilities and health problems who cannot live independently in their homes, and whose needs cannot be met in the community.
You are responsible for the delivery of quality, holistic, resident care through the administration and supervision of the Nursing Program and staff in a designated area, with an emphasis on resident safety and engagement.
EDUCATION AND EXPERIENCE
Completion of 4 year university degree in Nursing (BScN)
Minimum of 1 to 2 years of related experience, preferably in a geriatric-gerontology or long term care setting
Post-basic preparation in gerontology is desirable
Membership in Registered Nurses Association of Ontario (RNAO) is desirable
Canadian Gerontological Certification from Canadian Nurses’ Association is desirable
CERTIFICATIONS AND LICENCES
KNOWLEDGE
- Scope and purpose of gerontological nursing and functions/activities related to the nursing process
- Age related changes
- Ethical dilemmas and considerations
- Management of common chronic problems
- Specific needs of the older person and of cognitively impaired older person:
- Basic physiological needs (nutrition, elimination, hygiene, skin integrity, sleep & rest, sensory perception)
- Dementia care
- Safety and security needs
- Challenging behaviours
- Basic psychosocial needs (self-esteem, actualization, advocacy, support network, relationships with families)
- Infection control guidelines for RN’s and RPN’s
- Nursing documentation standards including Resident Assessment Instrument RAI-MDS
- Principles of rehabilitation and activation in care of the older persons or adults requiring long term care
- Pharmacology and medication use
- Medication administration standards
- Nursing goals: promotion, prevention, maintenance, rehabilitation, palliation
- Transfer and positioning techniques of persons requiring long term care
- Basic knowledge of applicable legislation and regulations such as: Regulated Health Professions Act, Health Care Consent Act, Nursing Act, Mental Health Act, Professional Misconduct and Controlled Act, Professional standards, Code of Ethics
- Principles of verbal and non-verbal communication
- Labour relations and collective agreements.
- Must be familiar with all applicable health and safety legislation, have knowledge of any potential or actual danger to health or safety in the work place, and have knowledge of appropriate actions to be taken in order to ensure the health and safety of staff in accordance with applicable legislation and City policies and procedures.
COMPETENCIES, SKILLS AND ABILITIES
Core Behaviours
Core behaviours define the City's expectations of the behaviours employees should demonstrate in performing their work. They are reflective of the City's culture and values and guide all our present and future activities. Every employee is encouraged to learn, embody, and demonstrate these core behaviours.
Review the Core Behaviours.
Leadership Competencies
The City has defined key competencies that leaders are expected to embody and demonstrate to successfully move the organization towards achieving its strategic objectives and create an organizational culture that supports and empowers employees to excel, grow and reach their full potential. These leadership competencies and associated behaviours are expected to be demonstrated by leaders at all levels of the organization.
Review the Leadership Competencies.
WHAT YOU NEED TO KNOW
- Language Requirement: Various language requirements, locations may require English only, French only OR Bilingual competencies. Some positions require English oral, reading, and writing. Some positions required French oral, reading and writing.
- Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Registered Nurse, LTC
City Of Ottawa
Ottawa - 152.21kmMedical & Healthcare Full-time
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Broker Pay Administrator Full-time Job
Financial Services LavalJob Details
The Broker Pay Administrator is responsible for various administrative duties including, but not limited to, Payroll, Agency Payroll, Broker Pay, Accssorial Approvals, Terminal Cash, Accounts Paayble, and Incomplete FB / Pro reports.
How You'll Help:
- Ensuring all SOP’s and policies/procedures are followed on a daily basis
- Actively working and maintaining detailed progress on various reports, both internal and customer reports, updating POD status and securing documents as required
- Uploading various documents for imaging, progress tracking, etc.
- Entry of hours worked for hourly and/or agency employees
- Updating various records and progress trackers shared across the team
- Maintaining individual and shared email inboxes adhering to regulations set within the team
- Communicating with many different internal teams and external customers for various reasons, including delivery ETA’s, probill status updates, customer billing/payment, pay disputes, etc.
- Learning and assisting with coverage on various team functions as listed above
- Other admin duties as required
Your Skills & Experience:
- Highschool diploma or equivalent
- Minimum of one year experience in the transportation industry; preferably related to payables or payroll.
- A suitable combination of education and/or experience may be considered.
- Preference given to those with experience in AS400, TruckMate and Bringg.
- Excellent computer skills including MS Office and the aptitude to learn new software.
- Excellent communication (verbal and written) skills. · Strong interpersonal and customer service skills.
- Strong analytical and problem-solving skills, particularly with numbers · Detail orientated with the ability to work accurately in a high volume, fast paced environment.
Broker Pay Administrator
Day & Ross Inc.
Laval - 14.14kmFinancial Services Full-time
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Pickup And Delivery Planner Full-time Job
Transportation & Logistics LavalJob Details
The P&D Planner will be responsible for planning, organizing and monitoring incoming and outgoing freight to ensure the most timely and efficient utilization of dock space, equipment and movement of freight.
How You’ll Help
- Creating routes/load plans that take all business requirements into consideration [customer experience, operational efficiencies & increased cost savings for the company and our driver/broker community.
- Review route/load plan within system and initiate adjustments to the plan as required, inclusive of appointment freight.
- Trigger optimization, if necessary to ensure P&D plan is aligned.
- Ensure all trailer and route planning in accordance with transportation laws and company policies regarding weight and weight distribution, cbing, transportation of dangerous goods are being followed
- Plan dock loading, unloading and staging locations as well as monitor and execute dock door assignments
- Monitor and review close times and productivity, noting trends to support improvement initiatives
- Ensure shipments are status coded when being added and/or removed from load plan
- Making suggestions for improvement in planning and dock processes for increased efficiency
- Other related duties as may be required
Your Skills & Experience:
- Minimum of two-three years’ experience in dock and/or P&D dispatch operations, preferably in the transportation industry
- Other experience in the transportation industry may be considered and in addition to dock/dispatch experience would be considered an asset.
- Strong communication skills in both English and French
- Advanced computer skills as well as experience with MS Office products and web based programs. Previous experience with Truckmate and Bringg is an asset
- Ability to work under tight deadlines in a fast paced environment
- Analytical thinker, able to analyze data and make operational decisions based on that data
- Strong sense of urgency and ability to respond to demands in a calm manner.
- Exceptional interpersonal and leadership skills to manage demands and resolve issues
- Strong problem solving skills with the ability to implement proactive solutions to support operational demands and efficiencies.
- Results focused
Pickup And Delivery Planner
Day & Ross Inc.
Laval - 14.14kmTransportation & Logistics Full-time
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Customer Experience Associate - Anjou, QC (18.75 hours/week) Full-time Job
Customer Service MontréalJob Details
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:
- Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
- Processing day to day transactions
- Nurturing rich, long-standing relationships
- Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
- Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs
Is this role right for you? In this role you will:
- Build strong customer relationships and deliver excellent customer service
- Uncover and solve customers’ needs
- Explain complicated concepts simply
- Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
- Demonstrate an eagerness to learn and determination to succeed
Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:
- Have proven customer service skills through work or community involvement
- Are willing to assist in a professional, friendly and efficient manner
- Are available to work a flexible schedule
- Are comfortable in simple sales situations
- Have strong technical skills and the ability to promote digital and self-service banking options to our customers
What’s in it for you?
- The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
- A rewarding career path with diverse opportunities for professional development
- Internal training to support your career growth and enhance your skills
- An organization committed to making a difference in our communities – for you and our customers
- You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
- A competitive compensation and benefits package
Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English and French because they will serve and English-speaking clientele
Customer Experience Associate - Anjou, QC (18.75 hours/week)
Scotiabank
Montréal - 14.15kmCustomer Service Full-time
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Customer Experience Associate - St-Bruno, QC Full-time Job
Customer Service LongueuilJob Details
Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
We are looking for an enthusiastic, driven individual who enjoys meaningful conversation and supporting others. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:
- Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted
- Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfilling pre-approved credit opportunities, and processing GICs
- Nurturing rich, long-standing relationships
- Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs
Is this role right for you? In this role you will:
- Build strong customer relationships and deliver excellent customer service
- Uncover and solve customers’ needs
- Explain complicated concepts simply
- Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
- Demonstrate an eagerness to learn and determination to succeed
Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you:
- Have strong customer service skills
- Are willing to assist in a professional, friendly and efficient manner
- Are available to work a flexible schedule
- Have experience with conducting simple sales, proactive marketing calls and providing financial advice
- Have strong technical skills, able to promote and demonstrate the use of digital/self-service banking options
- Previous banking experience is a strong asset
What’s in it for you?
- The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers
- A rewarding career path with diverse opportunities for professional development
- An organization committed to making a difference in our communities– for you and our customers
- You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development
- A competitive compensation and benefits package
Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English and French because they will serve and English-speaking clientele.
Customer Experience Associate - St-Bruno, QC
Scotiabank
Longueuil - 20.01kmCustomer Service Full-time
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Bilingual Contact Centre Representative, Canadian Banking, Easyline Full-time Job
Customer Service MontréalJob Details
7250 Mile End, Montreal, Quebec
Work Location:
Montréal, Quebec, Canada
Hours:
37.5
Line of Business:
Personal & Commercial Banking
Pay Details:
45 700 $/$45,700 - 61 000 $/$61,000 CAD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Job Description:
Department Overview
Supporting and helping is at the heart of everything we do atour contact centres, and we’re proud of the value that we can deliver 24-hours a day, 7-days a week for more than 27 million TD customers. Alongside caring colleagues and supportive leaders, you’llhave opportunities to grow and make a meaningful difference to our customers, our communitiesand our business.
Job Details
What You’ll Do
As the voice of TD, you’ll be passionate about understandingour customers. Whether you’reassisting in-bound customers with account inquiries orresolving an issue by recommending a TD product or service, you’ll help us offer personalized support to our customers whenever they need it. You’llconsistently deliver legendary customer service by making it easy, creating value, and delivering trusted advice to our customers.
As a valued member of our Contact Centre Team, you will:
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Make people’s day: strive to deliver an exceptional customer service experience by offering friendly support through your knowledge of TD products, services and solutions.
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Solve problems efficiently: resolve customer inquiries at the first point of contact by asking questions and responding with empathy to their concerns.
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Achieve your goals: consistently reach performance objectives, including customer experience survey results, advice and quality goals, compliance regulations, and productivity targets.
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Never stop learning: actively participate in ongoing training and coaching support to help you continue togrow and develop in your role.
Job Requirements
What You Need to Succeed
We’re proud to work with a group of diverse colleagues. If you have relevant experience that isn’t mentioned below, tell us about it in your resume or cover letter.
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High School Diploma or equivalent
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Bilingual (French & English)
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Exceptional listening skills and a curiosity to help customers meet their needs and resolve concerns. (Preference given to those with experience in financial or service industries.)
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Ability to multitask and navigate through computer systems,applications, and multiple screens with speed and accuracy while balancing performance to meet a variety of metrics.
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Digital literacy across a broad range of devices (e.g., smartphones, tablets, laptops, headsets, etc.).
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Flexibility, resiliency, and a positive attitude when responding to challenging situations.
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Ability to work both independently and as part of a team.
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Integrity when managing sensitive customer information in alignment with Regulatory and Compliance guidelines related to servicing and sales practices.
Language Requirement
This position requires proficiency in a language other than French to support customers, employees or markets located outside the province of Quebec or who require services in a language other than French.
Additional Information
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.Whether you have a passion forhelping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organizationat TD – and we’re committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide in-person training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.
InterviewProcess
We’ll reach out to candidates of interest to schedule an interview. We do our bestto communicate outcomes to all applicantsbyemail or phone call.
Bilingual Contact Centre Representative, Canadian Banking, Easyline
TD
Montréal - 14.15kmCustomer Service Full-time
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SENIOR SOFTWARE DEVELOPER CLIENT SPACE Full-time Job
IT & Telecoms MontréalJob Details
Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to fuel the success of Canadian entrepreneurs.
Choosing BDC as your employer also means:
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Flexible and competitive benefits, including an Employee Savings and Investment Plan where BDC matches part of your voluntary contributions, a Defined Benefit Pension Plan, a $750 wellness and health care spending account, to name a few
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In addition to paid vacation each year, five personal days, sick days as necessary, and our offices are closed from December 25 to January 1
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A hybrid work model that truly balances work and personal life
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Opportunities for learning, training and development, and much more...
POSITION OVERVIEW
Reporting to the Chapter Lead of Application Services, the Senior Software Developer is an integrated role within the IT solutions delivery team. The Developer must participate in the complete development cycle, starting with planning and estimates, developing, implementing, and deploying complex services, orchestrations, and integrations following the requirements in a continuous integration and deployment context. Working smoothly in a fast-evolving environment and in a collaborative work mode will be the norm.
The person who joins the team as a Senior Software Developer will be part of a group responsible for supporting and improving our Client Portal, especially in relation to the Backend.
The work takes place in a complex environment, as our Client Portal offers several key processes to the organization that must always be available. A solid knowledge of the Backend development world is essential to meet our evolution needs. Additionally, knowledge of the banking world is an important asset to understand the context of our activities.
Experience working in an Agile model is essential to integrate well into our ecosystem. The Software Engineering Specialist must also collaborate and act as a leader with other developers on the team, as well as with Analysts and our internal clients.
CHALLENGES TO BE MET
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Maintenance and evolution of existing components.
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Ensure that the team uses appropriate engineering practices, invests in continuous improvements of tooling or technical debt, and that the system evolves to meet its needs and changing environment.
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Compliance with architecture, security, and industry best practices standards by the application/product.
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Communication/collaboration with other teams and within the team.
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Define and review programming codes to ensure that development standards are met and compatible with software, analysis, and design, following "best practices" in documentation.
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Collaborate with the team to develop functional specifications to understand business solutions and complexities.
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Provide first-level technical support to resolve production issues and provide support according to established service levels.
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Develop, implement, and deploy complex services, orchestrations, and integrations following requirements and functional specifications in a continuous integration and deployment context in all environments up to Production.
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Design, document, develop, and implement appropriate technical solutions based on information architecture, taxonomic analysis, and functional and non-functional requirements.
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Develop unit tests and ensure their proper execution.
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Ensure the repair of failures before software delivery.
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Act as the API team representative in various initiatives, projects, and evolutions to maintain the sustainability of the software's operation from an infrastructure and configuration perspective.
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Actively participate in daily Scrums.
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Adapt to evolving technology, learn and apply new methods to achieve the organization's goals, and follow best practices for the financial sector and IT industry.
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Control the quality and stability of the IT systems provided by following standard product lifecycle (PLC) development practices.
WHAT WE ARE LOOKING FOR
Education and desired experience
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Bachelor's degree in Information Technology or equivalent experience.
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At least ten years of experience in development or information technology.
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Experience in the banking sector is an asset.
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Seven to ten years of experience as a Fullstack or Backend developer.
Knowledge and skills
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Strong experience in .NET Core.
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Practical experience with the Angular Framework.
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Experience with various Build tools (Gulp, NodeJS, Yaml, etc.).
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Experience with software engineering approaches such as TDD, Pair Programming, CI/CD, Release Pipeline, and Azure DevOps.
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Demonstrate a high level of collaboration with developers, quality assurance analysts, and product owners.
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Practical experience with Azure DevOps.
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Practical experience in Agile mode (Scrum, Kanban, INVEST).
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Practical experience with Mulesoft is an asset.
-
Knowledge of RAML & Swagger is an asset.
-
Knowledge of YAML & XML.
-
Experience with Splunk and Dynatrace is an asset.
-
Knowledge of various protocols such as REST, HTTP, MQ, AMQP, JSON, and SOA.
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Knowledge of web and security standards related to APIs (OAuth, OIDC, SSL, CORS, JWT) is an asset.
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Knowledge of SQL Server, Entity Framework, and Automapper.
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Knowledge of automated API testing is an asset.
Other desired skills:
-
Assume responsibility for assigned work to advance action plans and resolutions.
-
Autonomy, initiative, and organizational skills.
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Proficiency in analysis, documentation, and problem-solving.
-
Ability to learn quickly.
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Strong problem-solving, teamwork, adaptability, and autonomy skills.
-
Excellent verbal and written communication skills in both official languages.
-
Ability to work in a matrix and changing environment.
-
Practical knowledge of various aspects of the IT/Web field.
SENIOR SOFTWARE DEVELOPER CLIENT SPACE
BDC
Montréal - 14.15kmIT & Telecoms Full-time
Learn More
SENIOR SOFTWARE DEVELOPER WEB Full-time Job
IT & Telecoms MontréalJob Details
Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to fuel the success of Canadian entrepreneurs.
Choosing BDC as your employer also means:
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Flexible and competitive benefits, including an Employee Savings and Investment Plan where BDC matches part of your voluntary contributions, a Defined Benefit Pension Plan, a $750 wellness and health care spending account, to name a few
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In addition to paid vacation each year, five personal days, sick days as necessary, and our offices are closed from December 25 to January 1
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A hybrid work model that truly balances work and personal life
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Opportunities for learning, training and development, and much more...
POSITION OVERVIEW
Reporting to the Chapter Lead of Application Services, the Senior Software Developer is an integrated role within the IT solution delivery team. The Developer must participate in the full development cycle, starting with planning and estimates, developing, implementing, and deploying complex services, orchestrations, and integrations following requirements in a continuous integration and deployment context. Working smoothly in a fast-evolving environment and in a collaborative work mode will be the norm.
The person joining the team as a Senior Software Developer will be part of a group responsible for supporting and improving our public portal, especially in relation to the Backend.
The work takes place in a complex environment, as our public portal is extremely vast. A solid knowledge of the Backend development world is essential to meet our evolution needs. Knowledge of Optimizely version 12 CMS will be a plus. Additionally, knowledge of the banking world is an important asset to understand the context of our activities.
Experience in working in an Agile model is essential to integrate well into our ecosystem. The Software Engineering Specialist must also collaborate and act as a leader with other developers on the team, as well as with Analysts and our internal clients.
CHALLENGES TO MET
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Maintenance and evolution of existing components
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Ensure that the team uses appropriate engineering practices, invests in continuous improvements of tooling or technical debt, and that the system evolves to meet its needs and changing environment
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Compliance with architecture, security, and industry best practices standards by the application/product
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Communication/collaboration with other teams and within the team
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Define and review programming codes to ensure development standards are met and compatible with software, analysis, and design, following "best practices" in documentation
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Collaborate with the team to develop functional specifications to understand business solutions and complexities
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Provide first-level technical support to resolve production issues and provide support according to established service levels
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Develop, implement, and deploy complex services, orchestrations, and integrations following requirements and functional specifications in a continuous integration and deployment context across all environments up to Production
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Design, document, develop, and implement appropriate technical solutions based on information architecture, taxonomic analysis, and functional and non-functional requirements
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Develop unit tests and ensure their proper execution
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Ensure the repair of failures before software delivery
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Act as the API team representative in various initiatives, projects, evolutions, to maintain the sustainability of software operation from an infrastructure and configuration perspective
-
Actively participate in daily Scrums
-
Adapt to evolving technology, learning and applying new methods to achieve organizational goals and follow best practices for the financial and IT industry
-
Control the quality and stability of provided IT systems by following standard product lifecycle development practices (PLC)
WE ARE LOOKING FOR
Education and desired experience
-
Bachelor’s degree in information technology or equivalent experience
-
At least ten years of experience in development or information technology
-
Experience in the banking sector is an asset
-
Experience as an Episerver developer (version 12) is an asset
-
Seven to ten years of experience as a Fullstack or Backend developer
Knowledge and skills
-
Experience in software development and coding in various languages (.NET MVC, .NET Core, HTML, SCSS, JavaScript, TypeScript, etc.)
-
Experience with various build tools (Gulp, NodeJS, YAML, etc.)
-
Experience with software engineering approaches such as TDD, Pair Programming, CI/CD, Release Pipeline, and Azure DevOps
-
Demonstrate a high level of collaboration with developers and product owners
-
Practical experience with Azure DevOps
-
Practical experience in Agile mode (Scrum, Kanban, INVEST)
-
Practical experience with Mulesoft is an asset
-
Knowledge of RAML & Swagger is an asset 8.
-
Knowledge of YAML & XML 9.
-
Experience with Splunk and Dynatrace is an asset 10.
-
Knowledge of various protocols such as REST, HTTP, MQ, AMQP, JSON, and SOA 11.
-
Knowledge of web standards and security related to APIs (OAuth, OIDC, SSL, CORS, JWT) is an asset 12.
-
Knowledge of automated API testing is an asset
Other desired skills:
-
Assume responsibility for assigned work to advance action plans and resolutions
-
Autonomy, initiative, and organizational skills
-
Proficiency in analysis, documentation, and problem-solving
-
Ability to learn quickly
-
Strong problem-solving, teamwork, adaptability, and autonomy skills
-
Excellent verbal and written communication skills in both official languages
-
Ability to work in a matrix and changing environment
-
Practical knowledge of various aspects of the IT/Web domain
SENIOR SOFTWARE DEVELOPER WEB
BDC
Montréal - 14.15kmIT & Telecoms Full-time
Learn More
Sales Execution Associate Full-time Job
Coca-Cola Canada Bottling Limited.
Sales & Retail OttawaJob Details
Route Overview – Ottawa (Bank Street Corridor)
Position: Sales Execution Associate *Combine Sales (20%) with Merchandising (80%)
Schedule: Monday to Friday *Needs to be comfortable with daily start time variability (from 7:00 to 10h30 starts)
Average Hours: ~42.4 hours/week (8.5 hours/day target)
Salary: 22$ per hour + Mileage
Territory: Ottawa – primarily along the Bank Street corridor and nearby areas (Terminal Ave, Heron Rd, Walkley, Alta Vista)
About This Opportunity
Our Sales Execution Associate work in local stores helping our customers keep Coca-Cola products fully stocked and available to ""Refresh the World and Provide Moments of Optimism and Happiness"". Our Coca-Cola SEA is our frontline ambassador bringing happiness and refreshments to consumers in their communities. Would you like to be a Coca-Cola Bottling Ambassador?
Responsibilities
- Maintain and replenish products in store racks, shelves, displays, and coolers by transporting product between backroom/storage room to front-of-store with manual or powered equipment (pallet jack, hand-truck) ensuring Right Execution Daily meeting company standards for product display
- Building, changing and removing product displays; maintaining product signage; cleaning product space and securing damaged or defective product
- Manage backroom by organizing stock (product); identifying, monitoring, and reporting inventory levels; evaluating and processing damaged product; re-packing product; organizing backroom materials (i.e., pallets, product shells etc.); completing any required paperwork
- Follow all Company and Store policies regarding backroom, display floor, replenishment, equipment, and safety
- Act as an Ambassador by providing customer service to Consumers and store personnel by answering questions, locating product, and providing assistance as needed
- Repetitively lift, carry, and position product (weighing up to 50 lbs or 22 kgs) above shoulder height without assistance
- Ability to push and pull manual and powered equipment (i.e., pallet jack, hand-truck etc.) containing product loads for a minimum of 100 yards without assistance
- Ability to repetitively grasp and manipulate objects of varying size and weight requiring fine motor skills and hand-eye coordination
- Ability to stand and walk for long periods of time
Qualifications
- Must be 18 years of age and legally eligible to work
- Must have a personal vehicle for use during working hours
- A valid driver's license with a clean driving record with no major violations over the last three (3) years
- Must have current vehicle liability insurance
- 1-year exp. working in grocery, retail, warehousing, or related field, preferred Experience working with manual or powered pallet jacks or certification, preferred 1-year experience working under little or no supervisio
Sales Execution Associate
Coca-Cola Canada Bottling Limited.
Ottawa - 152.21kmSales & Retail Full-time
22
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