3370 Jobs Found

Client Service Representative [Hourly] Part-time Job

CIBC

Customer Service   Ajax
Job Details

As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance. 

 

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time. 

 

How you'll succeed

  • Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them reach their goals.

  • Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.

  • Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

 

Who you are

  • You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.

  • You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.

  • You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.

  • You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.

  • You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.

  • Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

 

What CIBC offers

 

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

  • We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a health benefits program, defined benefit pension plan, an employee share purchase plan and MomentMakers, our social, points-based recognition program

  • Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients

  • We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development

 

What CIBC Offers

 

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

  • We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

  • Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

  • We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

 

*Subject to plan and program terms and conditions

 

What you need to know

  • CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]

  • You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

  • We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

 

 

 

 

 

Job Location

Ajax-Westney Heights Plaza

 

Employment Type

Regular

 

Weekly Hours

15

 

Skills

Banking, Client Loyalty, Client Service, Curiosity, Customer Experience (CX)

Client Service Representative [Hourly]

CIBC
Ajax - 449.97km
  Customer Service Part-time
As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their d...
Learn More
Mar 27th, 2025 at 23:05

Administrative Assistant, Operations Support Full-time Job

EspaceProprio

Administrative Jobs   Montréal
Job Details

As an Operations Support Technician , you will be responsible for providing administrative support to various operational departments within EspaceProprio . You will also work with the Directorate's coordinators and managers to contribute to the advancement of projects and requests from the Vice-Presidency of Operations and Integrated Customer Experience. 

  • Perform administrative tasks necessary for the implementation of company operations; 

  • Ensure the smooth running of various operations programs; 

  • Provide administrative support in the Operations Support team's projects; 

  • Assist coordinators in documenting procedures for operational departments and the Operations Support team; 

  • Support managers in daily operations by responding to certain ad hoc requests. 

 
 

 

What do you need to be an operations support technician with us ? 

  • 1 to 3 years of experience in a service company, in a call center or in administrative support; 

  • Knowledge of commonly used software (Outlook, Excel and PowerPoint) and an ability to learn new systems (Dynamics, Wrike , Sharepoint ); 

  • A natural sense of organization and prioritization;  

  • Great autonomy ; 

  • Strong collaboration skills; 

  • An unparalleled sense of responsibility and the ability to respect commitments; 

  • The ability to travel to one of our offices (details about our hybrid working model will be presented to you during the recruitment process) . 

 
 
 
 
 

 

Benefits that make a real difference : 

  • A group insurance program paid in part by the employer (drug, dental, travel, life, disability insurance, etc.) including a $5,000  health account ; 

  • A generous vacation policy ; 

  • 5 days of paid mobile leave upon starting your job; 

  • Access to an employee and family assistance program ( EAP F ) ;  

  • A telemedicine service ; 

  • An annual allowance of $ 20 for your sports and cultural activities ; 

  • A day of paid leave when you move and for volunteering; 

  • Several discounts are available so that you can carry out your real estate projects with complete confidence and at lower costs . 

 

And we don't stop there, because we really care about you: 

  • A hybrid and flexible teleworking formula; 

  • An integration process to quickly familiarize you with your work environment and our services ; 

  • A work environment that prioritizes both your professional development and your personal growth ; 

  • A social club that ensures your daily life with us is pleasant and stimulating ; 

  • Collaborative teamwork where your wildest ideas are welcomed and even encouraged . 

 
 
 

 

 

EspaceProprio is an independent subsidiary of the Desjardins Group, which works exclusively in the field of housing and ensures the integration, coordination and support of the various companies acquired by Desjardins, such as DuProprio, RénoAssistance and Confia.

 

 

#LBEP
#EP1

#LI-Hybrid

Administrative Assistant, Operations Support

EspaceProprio
Montréal - 18.06km
  Administrative Jobs Full-time
As an Operations Support Technician , you will be responsible for providing administrative support to various operational departments within EspaceProprio . You will also work with...
Learn More
Mar 27th, 2025 at 23:03

Administrative assistant Full-time Job

Anvi Services Ltd.

Administrative Jobs   Concord
Job Details

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

 Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

  • Coordinate the flow of information within the team
  • Open and distribute mail and other materials
  • Record and prepare minutes of meetings, seminars and conferences
  • Determine and establish office procedures and routines
  • Schedule and confirm appointments
  • Answer telephone and relay telephone calls and messages
  • Answer electronic enquiries
  • Compile data, statistics and other information
  • Order office supplies and maintain inventory
  • Arrange travel, related itineraries and make reservations
  • Greet people and direct them to contacts or service areas
  • Set up and maintain manual and computerized information filing systems
  • Type and proofread correspondence, forms and other documents
  • Perform data entry

Experience and specialization

Computer and technology knowledge

  • MS Excel
  • MS Outlook
  • MS Windows
  • MS Word
  • Electronic scheduler

Technical terminology

  • Engineering
  • Business

Area of specialization

  • Correspondence
  • Reports and records
  • Invoices

Additional information

Transportation/travel information

  • Public transportation is available

Work conditions and physical capabilities

  • Tight deadlines
  • Attention to detail
  • Large caseload
  • Work with minimal supervision

Personal suitability

  • Ability to multitask
  • Excellent oral communication
  • Excellent written communication
  • Organized
  • Team player
  • Accurate
  • Reliability

 

How to apply

By email

[email protected]

How-to-apply instructions

Here is what you must include in your application:

  • Cover letter
  • References attesting experience

 

This job posting includes screening questions. Please answer the following questions when applying:

  • Are you currently legally able to work in Canada?
  • Do you have previous experience in this field of employment?

Administrative assistant

Anvi Services Ltd.
Concord - 484.87km
  Administrative Jobs Full-time
  45,000
Overview Languages English Education Secondary (high) school graduation certificate Experience 1 year to less than 2 years On site  Work must be completed at the physical location....
Learn More
Mar 27th, 2025 at 16:35

Human resources manager Full-time Job

Chiyue Food Processing Inc.

Human Resources   Concord
Job Details

Overview

Languages

English

Education

  • College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience

1 year to less than 2 years

On site

 Work must be completed at the physical location. There is no option to work remotely.

Asset languages

  • Chinese

Responsibilities

Tasks

  • Assign projects to subordinates and staff relating to employment, compensation, labour relations and employee relations
  • Coordinate the activities of the HR department in order to ensure they meet the organization’s goals
  • Review HR projects to assure compliance with laws and regulations
  • Establish and implement policies and procedures
  • Respond to employee questions and complaints
  • Negotiate collective agreements on behalf of employers or workers
  • Recruit and hire staff

 

How to apply

By email

 

[email protected]

Human resources manager

Chiyue Food Processing Inc.
Concord - 484.87km
  Human Resources Full-time
  52
Overview Languages English Education College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years Experience 1 year to less than 2 years On sit...
Learn More
Mar 27th, 2025 at 16:31

Restaurant manager Full-time Job

Quesada Burritos & Tacos

Management   Ajax
Job Details

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

 Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

  • Analyze budget to boost and maintain the restaurant’s profits
  • Develop budget to determine cost of food, ingredients, alcohol, kitchen and cleaning supplies
  • Evaluate daily operations
  • Monitor revenues to determine labour cost
  • Monitor staff performance
  • Plan and organize daily operations
  • Recruit staff
  • Set staff work schedules
  • Supervise staff
  • Train staff
  • Balance cash and complete balance sheets, cash reports and related forms
  • Conduct performance reviews
  • Cost products and services
  • Organize and maintain inventory
  • Ensure health and safety regulations are followed
  • Negotiate arrangements with suppliers for food and other supplies
  • Address customers' complaints or concerns
  • Provide customer service

Supervision

  • 5-10 people

Additional information

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Repetitive tasks
  • Handling heavy loads
  • Physically demanding
  • Attention to detail
  • Combination of sitting, standing, walking
  • Standing for extended periods

Personal suitability

  • Accurate
  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Organized
  • Reliability
  • Team player
  • Ability to multitask

 

How to apply

By email

 

[email protected]

Restaurant manager

Quesada Burritos & Tacos
Ajax - 449.97km
  Management Full-time
  34.10
Overview Languages English Education Secondary (high) school graduation certificate Experience 1 year to less than 2 years On site  Work must be completed at the physical location....
Learn More
Mar 27th, 2025 at 16:27

Automotive mechanic Full-time Job

Watershed 144 Ltd

Maintenance & Repair   Toronto
Job Details

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate

Experience

3 years to less than 5 years

On site

 Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

  • Discuss work with supervisor
  • Inspect motor in operation
  • Review work orders
  • Road test motor vehicles
  • Test automotive systems and components
  • Adjust, repair or replace parts and components of automotive systems
  • Test and adjust repaired systems to manufacturer's specifications
  • Estimate parts and labour cost to perform vehicle maintenance and repairs
  • Perform scheduled maintenance service
  • Advise customers on work performed and future repair requirements
  • Order parts and maintain inventory

Additional information

Work conditions and physical capabilities

  • Hand-eye co-ordination
  • Attention to detail
  • Manual dexterity

Personal suitability

  • Accurate
  • Client focus
  • Flexibility
  • Judgement
  • Reliability
  • Team player

Benefits

Health benefits

  • Dental plan
  • Disability benefits
  • Health care plan

 

How to apply

By email

 

[email protected]

Automotive mechanic

Watershed 144 Ltd
Toronto - 485.3km
  Maintenance & Repair Full-time
  35
Overview Languages English Education Secondary (high) school graduation certificate Experience 3 years to less than 5 years On site  Work must be completed at the physical location...
Learn More
Mar 27th, 2025 at 16:24

Operator, Packaging Full-time Job

Saputo Diary

General Category   Toronto
Job Details

Overview of the Role

You'll discover a stimulating atmosphere that fosters your professional growth in a clean and safe environment. Reporting to the Supervisor, Packaging, the Packaging Operators will be responsible for the essential operation and troubleshooting of Packaging equipment.

 

Schedule: Various - must be available for days, nights, and weekends.

Salary: 25.90$/h

There are 2 salary increases in the first year of employment, with a target rate of $28.80/hour. 

 

We support and care for our employees and their families by providing:

  • Competitive salaries
  • Advantageous corporate agreements
  • Full range of group insurance benefits
  • Group retirement pension plan with employer contribution
  • Purchase option of company stocks
  • Group RRSP
  • Health and wellness program in the workplace
  • Assistance program for employees and their families
  • Saputo products at a discounted price

 

How you will make contributions that matter:

  • Ensures quality and sanitation standards are met by adhering to Good Manufacturing Practices, Quality Assurance, and HACCP
  • Adhere to Standard Operating Procedures to ensure the highest quality product possible
  • Ensures the efficient and effective use of equipment and material resources
  • Communicates with the Leadhand/Back up Lead hand and Packaging Supervisor to monitor and maximize operational efficiencies
  • Transport raw materials, finished products and equipment throughout plant manually or using powered equipment
  • Report urgent equipment problems in a timely manner
  • Ensures that safe conditions exist always within the work environment; adhere to safe work procedures (rotations, hazard reporting)
  • Flexibility to work shifts outside the normal shift when require
  • Supports and maintains Saputo Dairy Products Canada G.P.’s quality standards;
  • Other duties as assigned

 

You are best suited for the role if you have the following qualifications:

 

  • Secondary School Diploma or Equivalent (GED)
  • Experience in food manufacturing or packaging, preferably dairy manufacturing
  • Strong mechanical aptitude and trouble shooting abilities
  • Ability to adapt to a changing environment quickly and easily
  • Ability to function independently and as part of a team
  • Demonstrated strong documentation and record keeping
  • Must be self-motivated, results oriented, possess high degree of initiative and work well under pressure

 

Saputo welcomes and encourages applications from people with disabilities. Accommodations up to the point of undue hardships, are available on request for candidates taking part in all aspects of the selection process.

Operator, Packaging

Saputo Diary
Toronto - 485.3km
  General Category Full-time
Overview of the Role You'll discover a stimulating atmosphere that fosters your professional growth in a clean and safe environment. Reporting to the Supervisor, Packaging, the Pac...
Learn More
Mar 27th, 2025 at 16:16

Analyst, Finance Full-time Job

Saputo Diary

Financial Services   Saint-Laurent
Job Details

Are you ready to take your career to the next level?

As an Analyst, Finance, you will play a pivotal role in managing and optimizing commercial programs for retail accounts across Canada. This dynamic position offers the opportunity to work both regionally and nationally, providing critical support to our sales department and collaborating closely with the Manager, Finance.

 

****Salary ranges from $65 010 to $85 320*** offers will vary commensurate with experience, education, skills, and training.****

 

We support and take care of our employees and their families by offering :

  • Vacation upon hire

  • Generous and complete benefit coverage with group insurance

  • Group retirement plan with employer contribution

  • Telemedicine and assistance program for employees and their families

  • Employee Share Ownership Plan with an employer match

  • Paid Parental Leave program

  • Paid time off: Sick days, floater days and volunteer day off

  • Opportunity to contribute to a collective RRSP & TFSA

  • Training and development programs

  • Saputo Flex Program, flexible work environment (schedule/location/time off) according to department needs

  • Organized activities for employees and their families  

  • Advantageous discounts on Saputo products

 

 

How you will make contributions that matter:

 

  • Manage commercial programs and analysis of sales performance indicators;

  • Prepare comparative analysis of commercial programs;

  • Work with various administrative departments across Canada to ensure the proper management of commercial programs;

  • Participate in end-of-month procedures by helping with journal entries and producing the required financial reports (account reconciliations, financial packages, payments, etc);

  • Participate in the preparation of annual budgets;

  • Act as the point person and administrative support for the sales department across Canada and finance team members, including various gross profit analysis and payments;

  • Play a key role in debit note management by ensuring timely clearing and resolution of deductions;

  • Support annual financial audits;

  • Any other duties as assigned;

 

You are best suited for the role if you have the following qualifications:

 

  • University degree in accounting, finance or other relevant field

  • 2-3 years of experience in financial analysis or a similar position

  • Chartered Professional Accountants (CPA) candidate or in progress is an asset

  • High level of precision, organizational and analytical skills, self-motivation and initiative

  • Knowledge of BI (Business Intelligence) and AS/400 is an asset;

  • Excellent proficiency in Excel and the Office suite

  • Bilingualism (French and English) spoken and written is essential as the candidate will have to work closely with teams located across Canada

Analyst, Finance

Saputo Diary
Saint-Laurent - 11.74km
  Financial Services Full-time
Are you ready to take your career to the next level? As an Analyst, Finance, you will play a pivotal role in managing and optimizing commercial programs for retail accounts across...
Learn More
Mar 27th, 2025 at 16:15

Bilingual Customer Care Representative Full-time Job

Day & Ross Inc.

Customer Service   Laval
Job Details

Remote Customer Care Representative
Full-time, Contract with potential for Permanent
Lachine, Quebec, 95% Remote Work


This position offers the ability to work from home, with flexible shift schedules.  The successful candidate must have access to high-speed internet.

How You’ll Help
•    Help customers with complaints and questions
•    Improve the customer’s experience
•    Utilize our service techniques and systems
•    Increase your skills with every interaction
•    Give customers information about services
•    Ensure customer satisfaction and provide professional customer support
•    Escalate customer dissatisfaction to proper channels

Your Skills & Experience: 
•    Bilingual English/French communication skills (written and verbal) a STRONG asset
•    High school diploma. Post-secondary education in business or related program considered an asset.
•    Minimum of one year experience in a call center customer service based position
•    Previous Sales Force or CRM system experience considered an asset
•    Previous AS400 experience considered an asset
•    Previous transportation/logistics experience considered an asset
•    Proficient in computer programs such as Microsoft Office Suite
•    Highly reliable, willing to learn and acquire new skills
•    Exhibit professional communication and customer service skills
•    Proven ability to be a self-starter and work independently
•    Strong attention to detail with high organizational and interpersonal skills
•    Must have access to high speed internet

Bilingual Customer Care Representative

Day & Ross Inc.
Laval - 13.48km
  Customer Service Full-time
Remote Customer Care Representative Full-time, Contract with potential for Permanent Lachine, Quebec, 95% Remote Work This position offers the ability to work from home, with flexi...
Learn More
Mar 26th, 2025 at 16:17

District Sales Manager - Toronto East Full-time Job

Molson CoorsBeverageCompany

Management   Toronto
Job Details

The Headlines:

We are looking for a District Sales Manager (DSM) for our Retail Team. The DSM will lead, manage, coordinate, ensure and check delivery of the sales plan, execution standards and financial budget in assigned market by continuously and purposefully managing, delegating, checking, coaching, training, reviewing and evaluating the sales representatives, and through personal contact with key customers. 

 

The Responsibilities:

  • Fulfilling the sales and financial plans to deliver on targets as measured by profit, volume, distribution, Outlet Execution and call coverage. 
  • Provide consistent in-market coaching to field team on a weekly basis.
  • Ensure compliance with trade spend resource allocation including planning, business case proposal, approvals, and regular management within area of responsibility 
  • Manage relationships with key customers within region to ensure delivery of sales plans and targets. 
  • Involved in setting, cascading and tracking of sales targets for the relevant period of time (month, week, day) as per company standards 
  • Implements daily/weekly/monthly meeting cadence provide relevant sales performance, market situation, and competitive activity 
  • Promotes an appropriate level of competition across the team to drive results, by tracking performance, recognizing wins and being responsible for disciplined follow up against the plan including taking immediate action when gaps or new opportunities are identified 
  • Executes In-Market Routes, including audits, coaching and top & low performing account visits 
  • Drives brilliant execution by ensuring Sales Representatives are constantly succeeding 
  • Identifies, supports, delivers, and ensures 'flash training' provided to increase Sales Representative professionalism and results 
  • Executes all people processes within established guidelines and policies, including but not exclusive to all elements of the people management cycle; recruitment and selection, and annual salary planning 

 

The Other Qualifications

  • You thrive on challenge and competition. You act with appropriate urgency to various market events and trends that require a quick turnaround in plans and strategy 
  • You have a post-Secondary degree with a preference for marketing or business related degree 
  • You have 5+ years progressive sales experience in the Molson organization and/or other consumer packaged goods - including retail experience 
  • You have cross functional experience in Marketing as asset. 
  • You have industry / Molson Knowledge, as well as Brewery / Product Knowledge 
  • You demonstrate the ability to lead a professional sales team 
  • You have a strong customer service orientation - “Customer Preferred Supplier Focused” 
  • You have demonstrated in negotiation, professional selling and time management skills and budget management 
  • Candidates must currently have and maintain a valid driver’s license with no limitations/restrictions. You will be asked to provide us with a recent copy of an MVR (Driver’s Abstract) 
  • As part of the recruitment process, the candidates will be required to provide consent to complete a criminal background check. 

 

Work Perks that You Need to Know About:

  • We care about our People and Planet and have challenged ourselves with stretch goals around our key priorities  
  • We care about our communities, and play our part to make a difference – from charitable donations to hitting the streets together to build parks, giving back to the community is part of our culture and who we are 
  • Engagement with a variety of Business Resource Groups, which can provide volunteer opportunities, leadership experience, and networking through the organization 
  • Ability to grow and develop your career centered around our First Choice Learning opportunities
  • Access to cool brand clothing and swag, top events and, of course... free beer and beverages! 
  • Work within a fast paced and innovative company, meeting passionate colleagues and partners with diverse backgrounds and experiences  

District Sales Manager - Toronto East

Molson CoorsBeverageCompany
Toronto - 485.3km
  Management Full-time
The Headlines: We are looking for a District Sales Manager (DSM) for our Retail Team. The DSM will lead, manage, coordinate, ensure and check delivery of the sales plan, execution...
Learn More
Mar 26th, 2025 at 16:14

REGISTERED NURSE LTC Full-time Job

City Of Toronto

Medical & Healthcare   Toronto
Job Details
  • Job ID: 54485
  • Job Category: Health Services
  • Division & Section: Seniors Services & Long-Term Care, LTC Regional Services
  • Work Location: Multiple vacancies available at various locations
  • Job Type & Duration: Permanent, Full Time
  • Hourly Rate and Wage Grade: $41.33 – $45.26
  • Shift Information: Monday to Sunday, 37.5 hours per week (Various Shifts available: Days, Evenings, Nights)
  • Affiliation: Local 79 Full-Time
  • Number of Positions Open: 22
  • Posting Period: 24-Mar-2025 to 07-Apr-2025
  • Location Information known at time of posting:
  •  

 

Location

Address

Bendale Acres

2920 Lawrence Avenue E., Scarborough, ON, M1P 2T8

Castleview Wychwood Towers

351 Christie St, Toronto, ON, M6G 3C3

Cummer Lodge

205 Cummer Ave, North York, ON M2M 2E8

Fudger House

439 Sherbourne St, Toronto, ON, M4X 1K6

Kipling Acres

2233 Kipling Ave, Etobicoke, ON M9W 6Z8

Seven Oaks

9 Neilson Rd, Scarborough, ON, M1E 5E1

 

The City’s Seniors Services and Long-Term Care Division supports Toronto seniors and residents in long-term care homes to have the healthiest, most fulfilling lives possible through exceptional care and services. Vulnerable individuals who reside in the community are supported through adult day programs, supportive housing services, tenancy support and homemakers and nurses services. CareTO is our brand for the culture change we are investing in for the City’s 10 directly operated long-term care homes (https://www.toronto.ca/community-people/housing-shelter/rental-housingtenant-nformation/finding-housing/long-term-care-homes/careto/). The division values Compassion, Accountability, Respect and Excellence which shape our organizational culture, our priorities, and the experiences of all those who live, work, volunteer, and visit.

Job Description

Provide nursing care to residents/clients in a Long-Term Care facility and provide work direction to nursing staff. Coordinates services within Long-Term Care Facility and the community for the health care needs of residents/clients.

Major Responsibilities:

  • Develops, implements, evaluates and modifies care plans for residents in collaboration with the interdisciplinary team. This is guided by the nursing process of assessment, planning, implementation and evaluation.
  • Provides work direction including assigning duties; establishing priorities; sharing knowledge and expertise, to members of the health care team as required (unregulated care providers, novices, students).
  • Assesses the physical, emotional, and psychological well-being of resident through observation and analysis of nursing related assessments, relevant tests, and indicators.
  • Transcribes physician and/or nurse practitioner's orders for medication or other treatment.
  • Prepares precise dosages of medication in accordance with physician and/or nurse practitioner's orders, including narcotic and controlled drugs, and administers to residents in accordance with College of Nurses of Ontario (CNO) standards.
  • Maintains inventory, ensuring medications are properly stored, safe, and secure.
  • Administers prescribed treatments and assessments as ordered by the physician and/or relevant practitioners.
  • Performs delegated Medical Acts.
  • Administers first aid and emergency health measures (example: cardiopulmonary resuscitation).
  • Monitors and supports residents with activities of daily living as required.
  • Liaises, refers, and advocates with community resources to coordinate, transfers, and departures/deaths: hospitals (acute care, rehabilitation, and palliation), public health department, home care program, long-term care homes, ambulance services, diagnostic services, the coroner's office and social services.
  • Prepares and maintains documentation in accordance with College of Nurses of Ontario standards.
  • Counsels, instructs, and confers with resident and family in planning care: provides emotional support; acts as an advocate for resident and family; assesses learning needs and engages in health teaching; responds to enquiries, and resolves complaints with the goal to promote a safe and secure environment for all residents.
  • Supports, trains, and mentors new staff and students.
  • Provides nursing care, including counseling, instruction, and the coordination of resident care and participates in continuous quality improvement initiatives to improve resident well-being and care outcomes.

Key Qualifications:

Your application must describe your qualifications as they relate to:

  1. Current registration with the College of Nurses of Ontario as a Registered Nurse.
  2. Baccalaureate degree in Nursing or an approved Registered Nursing program equivalent.
  3. Experience in long-term care, geriatrics complex continuing care and acute care.
  4. Current Basic Cardiac Life Support (B.C.L.S) Certification.

You must also have:

  • Fundamental knowledge and practical application of nursing theory, biological and social sciences to the standard established by provincial nursing legislation.
  • Ability to apply an analytical decision making approach drawing on a comprehensive range of evidence-based practice to interpret, analyze and solve problems.
  • Ability to perform holistic assessments/reassessments for residents regardless of complexity to establish a comprehensive plan for care and to identify the appropriate category of care provider.
  • Ability to recognize, analyze, and interpret deviations from predicted resident response to care/treatment and responds by modifying the plan of care using professional judgement and autonomous decision making skills.
  • Ability to develop, coordinate, monitor care delivery, and evaluate care plans that will promote resident independence and participation in decision making.
  • Ability to educate residents and their families in health and wellness strategies to promote restorative care, prevention of disease, and knowledge of good health habits to assist in restoration
  • Knowledge to monitor staff performance and the environment ensuring a safe workplace for staff; provides reinstruction where needed.
  • Ability to demonstrate a high level of Customer Service, Fiscal Accountability, Innovation, Result Orientation and Teamwork.

Please Note:


As a condition of employment with the Senior Services & Long-Term Care Division, selected candidates will be required to provide a satisfactory Police Reference Check (PRC) with vulnerable sector screening, tuberculosis screening and proof of immunization in accordance with the Fixing Long-Term Care Act, 2021 (O.Reg. 246/22).

REGISTERED NURSE LTC

City Of Toronto
Toronto - 485.3km
  Medical & Healthcare Full-time
  41.33  -  45.26
Job ID: 54485 Job Category: Health Services Division & Section: Seniors Services & Long-Term Care, LTC Regional Services Work Location: Multiple vacancies available at vari...
Learn More
Mar 26th, 2025 at 16:07

ADMINISTRATIVE ASSISTANT 1 Full-time Job

City Of Toronto

Administrative Jobs   Toronto
Job Details

Job ID: 54901

  • Job Category: Administrative
  • Division & Section: Development & Growth Services, Housing Development Office
  • Work Location: City Hall, 100 Queen Street
  • Job Type & Duration: Full-time, Temporary (24 months)
  • Salary: $72,588.00 - $92,853.00, TX0002, Wage Grade 5.0
  • Shift Information: Monday to Friday, 35 hours per week
  • Affiliation: Non-Union
  • Number of Positions Open: 1 
  • Posting Period: 26-Mar-2025 to 09-Apr-2025

Job Description

Are you a detail-oriented, organized individual who thrives in a challenging role? If so, consider this exceptional temporary, full-time opportunities with the Housing Development Office, Development and Growth Services.

 

You will work in a senior-management environment where your executive-level administrative skills will be relied upon daily to deliver top quality support in a fast-paced and complex municipal government setting. Your excellent communication skills, combined with your customer service focus, diplomacy and tact, will ensure you are a valued member of the team that is responsible for the provision of centralized administrative support to the Executive Director of the Housing Development Office. The Housing Development Office brings a singular focus to City-led and City-supported housing development, and strengthens coordination between the City, CreateTO and Toronto Community Housing Corporation (TCHC) to achieve the City's housing goals with priority to affordable housing.

 

Recognized as one of Canada's Top 100 Employers, the City of Toronto promotes professional development and is committed to providing opportunities to lead, learn and grow. We value integrity, reliability, and fairness, and we embrace the diversity of the people we work with and serve.

Major Responsibilities:

Your primary responsibilities as an Administrative Assistant 1 will focus on providing support to senior leadership on key corporate initiatives, governance, Council/Committee agenda management and protocol, as well as the interpretation or application of corporate / service area policies and procedures. In doing so, you will assist with the day-to-day management, operations and coordination of complex projects and programs in the Housing Development Office.

Office Administration

  • Provides senior level administrative support, advice and guidance on key initiatives and policies. Reviews and directs incoming correspondence, telephone calls and initiates responses.
  • Manages and schedules daily appointments and activities; arranges meetings and business travel. Recognizes priorities and organizes the daily schedule accordingly.
  • Coordinates daily administrative operation by organizing workload priorities. Provides effective work direction, training and guidance and acts as a resource to support staff as required.
  • Handles, prioritizes and/or redirects inquires and/or provides information and guidance to staff, Mayor’s office and Councilors, clients, the public, the media, agencies, union representatives and other levels of government, utilizing specialized knowledge of corporate policies, regulations, and protocols.
  • Ensures and checks the efficient and correct preparation and processing of documents in accordance with appropriate policies and legislation. Ensures conformity with regulations, statutes, by-laws, agreements, policies and procedures. Applies and checks layout and formatting guidelines. Proofreads own and others material.
  • Performs highly independent, specialized administrative tasks, including preparation, research, investigation, review, reconciliation, control and co-ordination of various documentation and processes.
  • Maintains strict confidentiality at all times. Coordinates meetings, special events, schedules, workshops, grievances, labour-management meetings, food services, and staff attendance at conferences.
  • Prepares agendas, takes/transcribes minutes and follows-up on action required.
  • Operates computers utilizing and manipulating a variety of desktop applications and corporate systems. Prepares presentation material on various software, including PowerPoint.
  • Organizes and maintains up to date manuals such as Council and corporate administrative policies and guidelines.
  • Maintains continuous awareness of the City operations, administrative policies and procedures. Monitors administrative processes of the office to ensure adherence to relevant City policies and efficient operations.
  • Coordinates the development and implementation of secretarial and administrative standards and procedures.
  • Attends various meetings, events, and acts as the unit representative when required.
  • Works closely and provides back-up support to the administrative team in the Office of the Deputy City Manager, Development and Growth Services.

Human Resources and Financial Management

  • Checks and ensures the preparation of the recruitment and organizational change documents are in accordance with Corporate and service area policies.
  • Maintains staffing and recruitment information and documentation.
  • Prepares and processes documents of a confidential labour relations nature, such as notes regarding disciplinary action, documents pertaining to grievances and arbitration, letters of discipline, contingency planning, position termination, restructuring and downsizing initiatives. Assists in the co-ordination of service area labour disruption plans, as required.
  • Managers PCard usage, maintains receipts and coordinates submissions to ensure reconciliation of business expenses.
  • Monitors, tracks, and reports attendance.

Communications and Issues Management

  • Receives and provides initial response including initial data collection related to telephone calls, email and correspondence from the general public and staff and refers for appropriate action.
  • Responds to, and helps resolve, issues raised by staff, internal and external stakeholders, and the public.
  • Receives Fraud and Waste, Ombudsman, Auditor General, Internal Audit and other matters on behalf of the Office and refers to the appropriate Section or Unit for Action. Monitors and tracks responses.
  • Coordinates tier one responses to enquiries about Freedom of Information and protection of personal privacy from Members of Council, the Information and Privacy Commission, the media, senior City staff and the public.
  • Prepares and co-ordinates communication material within the Division, including newsletters, bulletins, notices and flyers.

Council and Committee Agenda Management

  • Monitors all key reports required for committees and council and ensures deadlines are met. Annotates and reviews Council agendas and flags items that will impact on Division operations. Identifies issues and initiates responses.
  • Maintains awareness of municipal matters while acting with discretion on all confidential matters.

Reporting and Record-Keeping

  • Administers, prepares, processes and composes documents, routine reports, statistical summaries and reports requiring considerable judgement in the interpretation and application of regulations and practices. Prepares complex calculations and analysis of data. Monitors expenses and participates in compiling data for forecasting and budgeting. Prepares correspondence.
  • Coordinates all reports and administrative information, monthly work plan updates and corporate responsibilities including Human Resources, Health and Safety and prepares the documentation to meet legislative requirements in alignment with established policies and procedures.
  • Develops, operates and maintains an effective record/retrieval system for the office.

Key Qualifications

  1. Extensive experience providing administrative support to senior management, handling a broad range of administrative matters, standard office practices and procedures.
  2. Considerable experience in planning and organizing appointments, meetings, conferences, and special events in a fast-paced environment, including the preparation of meeting minutes and identifying items for follow-up.
  3. Considerable experience in the preparation and drafting of standard correspondence and reports, editing the layout and formatting of complex reports, presentations, correspondence, charts and tables.
  4. Considerable experience preparing agendas, taking minutes at meetings, and identifying items for follow up
  5. Extensive experience utilizing a variety of software packages (i.e. Microsoft Word, Excel, PowerPoint, Outlook, etc.).
  6. Experience working with confidential materials/information for senior management staff.
  7. Experience annotating and/or summarizing complex data, reports, briefing notes and/or committee/council reports.
  8. Strong analytical and problem-solving skills.
  9. Ability to prioritize multiple tasks and manage interruptions, to assess situations to determine the importance, urgency and risks, and make clear decisions that are timely and in the best interests of the Division.
  10. Excellent organizational and time management skills, including attention to detail, ability to set priorities, meet deadlines and work effectively with minimal supervision, deal with conflicting priorities and work demands.
  11. Considerable knowledge of municipal operations that may include but is not limited to council proceedings and Freedom of Information.
  12. Ability to work independently, in a politically sensitive environment, using sound judgement.
  13. Ability to provide work direction to other support staff.
  14. Ability to research and prepare information in a timely manner.
  15. Ability to implement effective administrative work procedures and maintain an organized office in a fast-paced and complex executive office.
  16. Highly developed customer service and interpersonal skills. Ability to deliver excellent customer service at all levels and with external partners and stakeholders.
  17. Excellent communication skills, both orally and in writing. A strong command of grammar and writing skills for the purpose of proof reading and editing.
  18. Ability to work beyond normal business hours and flexible hours including weekends and evenings when necessary.
  19. Must be resourceful, adaptable and possess a high degree of initiative.
  20. Ability to support the Toronto Public Service values to ensure a culture that champions equity, diversity and respectful workplaces.

 

Hybrid Work Program

The City of Toronto's Workplace Modernization Program is re-imagining how we work in our workplace. Its vision is to provide flexibility to our employees around how we work and where we work. It will also support a better work-life balance, improved job satisfaction and employee engagement. Improving the work experience is at the core of this program and everyone plays a significant role in its realization. We have introduced the Hybrid Work Program which supports a more modern and flexible way of working. The hybrid approach will allow us to keep the best of remote work while integrating the important aspects of in-person collaboration and teamwork.

ADMINISTRATIVE ASSISTANT 1

City Of Toronto
Toronto - 485.3km
  Administrative Jobs Full-time
  72,588  -  92,853
Job ID: 54901 Job Category: Administrative Division & Section: Development & Growth Services, Housing Development Office Work Location: City Hall, 100 Queen Street Job Type...
Learn More
Mar 26th, 2025 at 16:06

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