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As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

• Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
• Processing day to day transactions
• Nurturing rich, long-standing relationships
• Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
• Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

• Build strong customer relationships and deliver excellent customer service
• Uncover and solve customers’ needs
• Explain complicated concepts simply
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
• Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

• Have proven customer service skills through work or community involvement
• Are willing to assist in a professional, friendly and efficient manner
• Are available to work a flexible schedule
• Are comfortable in simple sales situations
• Have strong technical skills and the ability to promote digital and self-service banking options to our customers

Location(s):  Canada : New Brunswick : Tracadie-sheila 

What’s in it for you?

• The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
• A rewarding career path with diverse opportunities for professional development
• Internal training to support your career growth and enhance your skills
• An organization committed to making a difference in our communities – for you and our customers
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
• A competitive compensation and benefits package

Responsibilities

Qualifications

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates should have experience of 1 to less than 2 years’

Physical Requirements:

• The candidates should be physically demanding, and a repetitive tasker

Other Requirements:

• The candidate should be client focus, dependable, organized, initiative, flexible, reliable, and judgmental

Candidate Status:

• Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
• Candidate must have legal authorized (Work Permit) to work in Canada
• If Candidates unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

• The candidates should be able to assume full responsibility for household in absence of parents, perform light housekeeping and cleaning duties, shop for food and household supplies
• The candidates should be able to travel with family on trips and assist with child supervision and housekeeping duties, wash, iron and press clothing and household linens, discipline children according to the methods requested by the parents
• The candidates should be able to instruct children in personal hygiene and social development, organize, activities such as games and outings for children
• The candidates should be able to prepare and serve nutritious meals, supervise and care for children, take children to and from school and to appointments
• The candidates should be able to tend to emotional well-being of children, help children with homework

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through below mentioned details.

By email
[email protected]

Job Summary: As a member of the BGIS SCS Team, you will be generally responsible for cleaning in a designated zone with an emphasis on quality control, health and safety & striving to exceed client expectations. 

***NOTE:  This is a night shift from midnight to 8:00 am***

Key Responsibilities: Functioning as a core member of the operational team and reporting to the Manager/ Supervisor as a Cleaner you may be required to perform some of the following tasks as required by the Manager/Supervisor and needs of the client:

• Clean floors by sweeping, scrubbing, or vacuuming
• Dry/wet mop (wash/scrub) and polish hard surface floors. (The washing/scrubbing of floors is done with handheld or auto scrubbers. In large open applications, automatic equipment may be used to perform these functions) 
• Strip and finish hard surface floors manually or with power equipment when required 
• Dry/wet mop (wash/scrub) and polish hard surface floors including washroom floors. (The washing/scrubbing of floors is done with handheld or walk behind buffing machines. In large open applications, automatic equipment may be used to perform these functions) 
• Transport garbage from drop points to garbage bins or compactor 
• Transport maintenance machinery, where necessary, between floors and job sites 
• Cleans and stores equipment and machinery used
• Cleans glass areas requiring ladders, scaffolding or other extension equipment to reach. 
• Cleans washroom floors including stripping and finishing 
• Cleans stairwells and elevator cabs where ladders are required 
• Loads and unloads supplies and replenishes cleaning solutions
• Follow procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures
• Other duties that management may assign 
• Strip, seal, finish, and polish floors
• Strip and finish hard surface floors manually or with power equipment when required 
• Steam clean or shampoo carpets 
• Notify managers concerning the need for major repairs or additions to building operating systems
• Mix water and detergents in containers to prepare cleaning solutions, according to specifications
• Strip, seal, finish, and polish floors
• Steam clean or shampoo carpets
• Remove snow and debris from sidewalks, driveways, or parking areas, using snowplows, snow blowers, or snow shovels, or spread snow melting chemicals.

Job Requirements:

• Experience in performing various cleaning, housekeeping and maintenance activities in an institutionalized environment.
• Experience in using floor maintenance machines, cleaning equipment, materials and solutions.
•  Knowledge of the Occupational Health and Safety Act and the provisions that apply to this work including WHMIS.
• Ability to lift, push and pull heavy items as well as climb ladders.
• Excellent interpersonal skills with the ability to maintain cooperative working relationships with staff, clients and the general public.
• Ability and willingness to work weekends, holidays and shifts as assigned as well as work in multiple locations.
• Ability to follow verbal and written instructions, prepare and maintain manual and electronic records.

Licenses and/or Professional Accreditation

• Must meet security clearance requirements, where applicable
• Must have a valid Class G license (may be required)

Physical demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The employee must occasionally lift and/or move up to 25 pounds.

Requirements:

Languages: Candidates must have knowledge of the Bilingual Language
Education: Candidates don’t need standard educational qualifications
Experience: Candidates should have experience of 1 to less than 7 months

Physical Requirements:

• The candidates should be able to work under pressure in a fast-paced environment, be physically demanding, and a repetitive tasker
• The candidates should be able to work with attention to detail
• The candidates should be able to work in tight deadlines
• The candidates should be able to stand, bend, crouch, and kneel for extended periods

Other Requirements:

• The candidate should be dependable, initiative, flexible, and reliable
• The candidates should be able to work as a team player

Candidate Status:

• Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
• Candidate must have legal authorized (Work Permit) to work in Canada
• If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

• The candidates should be able to sweep, mop, wash and polish floors, dust furniture
• The candidates should be able to vacuum carpeting, area rugs, draperies and upholstered furniture, make beds and change sheets
• The candidates should be able to distribute clean towels and toiletries, stock linen closet
• The candidates should be able to clean, disinfect and polish kitchen and bathroom fixtures and appliances, disinfect operating rooms and other areas, clean and disinfect elevators
• The candidates should be able to handle and report lost and found items, attend to guests’ requests for extra supplies or other items
• The candidates should be able to provide basic information on facilities, pick up debris and empty trash containers
• The candidates should be able to wash windows, walls and ceilings, clean changing rooms and showers, address customers’ complaints or concerns

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through below mentioned details.

By email
[email protected]

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates don’t need standard educational qualifications
Experience: Candidates don’t need experience although having experience is an asset
Landscaping experience: Residential projects, Commercial and/or industrial construction
Type of related experience: Landscape maintenance
Equipment and machinery experience: Small engine equipment, Lawn mowers
Construction specialization: Automated irrigation system, Fieldstone paths, Interlocking brick, Ornamental ponds, fountains and waterfalls, Retaining walls, Stone garden walls
Area of specialization:  Landscape construction, Plant knowledge and identification
Own tools/equipment: Steel-toed safety boots, Gloves

Physical Requirements:

• The candidates should be able to work under pressure in a fast-paced environment, be physically demanding, and a repetitive tasker
• The candidates should be able to work with attention to detail
• The candidates should be able to sit, stand, walk, bend, crouch, and kneel for extended periods
• The candidates should be able to handle Hand-eye co-ordination
• The candidates should be able to do manual dexterity

Other Requirements:

• The candidate should be client focus, dependable, organized, flexible, reliable, and be able to work as a team player
• The candidate should have excellent oral communication and efficient interpersonal skills

Responsibilities:

• The candidates should be able to water and tend to plants, lawns and/or gardens, plan and construct landscaped environments which may include trees, shrubberies, lawns, fences, decks, patios and other landscape structures
• The candidates should be able to plant and maintain private and public lawns and gardens, plant and move trees, weed, prune and trim trees and plants
• The candidates should be able to repair and maintain equipment, remove litter and garbage, plant bulbs, flowers, shrubs and trees, lay sod or seed
• The candidates should be able to cart and spread topsoil and other materials, cut grass, assist with landscape constructions, apply fertilizers
• The candidates should be able to rake and collect refuse operate and maintain landscape maintenance equipment

Benefits:

• The candidates will get free parking and team building opportunities

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume) through below mentioned details.

By Email:
[email protected]

Be prepared for the screening questions. Include answer the following questions while applying:

• Are you available for the advertised start date?
• Are you currently a student?
• Are you currently legally able to work in Canada?
• Do you currently reside in proximity to the advertised location?
• Do you have previous experience in this field of employment?
• What is the highest level of study you have completed?

What you will be doing:

The Fraud department is a centralized unit dedicated to the detection and prevention of fraud while ensuring an excellent customer experience. The Loss Prevention function operates on a 24/7 inbound and outbound environment. As front-line Detection Analyst, you will play a critical role in delivering an excellent customer experience whilst protecting customer assets. You will be instrumental in enhancing and protecting customer relationships through account monitoring and transaction verification. The Fraud Detection Analyst will report directly to the Team Lead, Fraud Operations 

Is this role right for you? In this role, you will:

• Detect, prevent and monitor fraudulent activity with respect to the Bank’s day-to-day banking products by: 
  • Analyzing alerts generated by various fraud detection tools and assessing the probability that fraud is occurring. 
  • Making decisions, based on the analysis completed, to block the account or reduce the limit on the card or to contact the cardholder to discuss the activity. 
  • Create detailed fraud claims cases and dispute cases for review and work by the Senior Fraud Analyst team 
  • Working closely and effectively with the rest of the Fraud Detection Analysts in sharing information and trends to ensure large scale fraud trends are identified and actioned quickly. 
  • Working effectively with the team to identify the potential points of compromise to minimize risk to the Bank and our customers 
  • Escalating new/emerging fraud trends to management so that new fraud strategies can be implemented 
  • Reviewing fraud caught and missed daily to ensure continuous improvement in fraud detection 
  • Maintaining knowledge and understanding of all procedures, products & services related to role 
• Achieve and maintain required service level standards by: 
  • Operating at optimal efficiency to ensure individual and departmental productivity goals are attained 
  • Responding to incoming telephone and written inquiries from customers as required 
  • Communicating with other Bank departments to resolve inquiries relative to fraud issues and/or complaints 
  • Strictly adhering to schedules thereby ensuring prompt customer service and response time. 
  • Follow customer problem resolution process to take ownership of customer concern and resolving customer issues at first point of contact. 
  • Accurately completing fraud reports with all required information to facilitate the expeditious adjudication of fraud file 
• Minimize Fraud risk and losses by adhering to Tangerine’s policy, procedures and key controls; 
• Prioritize and process customer requests (i.e. inquiries, transactions, case work) in a timely manner 
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions. 
• Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk. 
• Champion a high performance environment and contributes to an inclusive work environment. 

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

• A high school diploma or equivalent; post-secondary education in business or other related disciplines is as asset
• Minimum 2-3 years of experience in the Financial industry
• Previous experience in working in a fraud function an asset
• Working knowledge Fraud Detection/AML software applications
• Fluent in French is considered an asset
• Ability to work in a dynamic environment where processes and procedures are constantly refined
• Ability to work effectively as an individual and in a team, with minimal supervision
• Ability to remain professional and empathize with the situation of an irate and/or upset customer
• Strong listening skills with the ability to assess the needs and concerns of the customer
• Strong verbal written and communication skills in English
• Strong interpersonal skills
• Strong attention to detail and organizational skills

Hiring & Training Details:

• Our Customer Contact Centre is located at Terminal Station, 1234 Main St, Moncton, NB
• Position Start Date: 18th March 2024
• Position Status: Full Time

 
Training & Work Shift Details:

• Must be available to attend onsite training from Mon- Fri (8 am - 4 pm OR 9 am - 5 pm)
• Our business operates every day of the week, from Monday to Sunday, between 8:00AM and 12:00AM.
• Total shift is 37.5 hours per week.

What's in it for you?

• You will be part of a diverse and inclusive team of Client-focused go-getters looking to learn from each other in an environment that celebrates and recognizes success!
• You will have access to thousands of online and in person courses so you can shape your career growth with the support from diverse industry leaders.
• You will get our help to save for your future and to invest in your total wellbeing through our Tangerine benefits*.
• You belong here, we are equal and un-complicated. Bring your true self to work, dress codes don’t apply here.
• You will enjoy workspace flexibility and all the excitement that comes from working at the official Bank of the Toronto Raptors.

If you are interested to submit your resume for future opportunities, APPLY NOW!

The Driver Safety Administrator is responsible for the collection, entry, and tracking of data to measure compliance with in-cab camera related to safety rules and government regulations, in addition to Driver Safety administrative tasks, driver inquiries and communications across the company.

How You’ll Help

• Generate and distribute weekly and monthly trending reports.
• Monthly coaching log report (intervention report).
• Maintain and manage the Driver Safety SharePoint site.
• Maintain and manage PeopleNet for Driver Safety Group.
• Assist with analyzing regional and divisional accident trending.
• Daily updates of drivers on internal list: activations, deactivations, LOA, email, phone #, etc.
• Monitor the driver safety admin inbox: address incoming complaints, etc.
• Trending reports i.e.: monthly speed scatter report.
• Update driver safety policies, procedures, and orientation materials.
• Support driver safety staff with administrative tasks as required. 

Your Skills & Experience: 

• Post secondary education in office administration preferred.
• Training in MS Office, at minimum intermediate to advanced level Excel training.
• 2-3 years experience in an administrative role.
• Previous experience in the transportation or safety industry an asset.
• Must be proficient in Microsoft Office with exceptional Excel skills - creating formulas, organizing data, and formatting.
• Effective communication skills.
• Attention to detail and high level of accuracy.
• Sound planning, prioritization, and execution skills in order to meet deadlines and produce accurate reports.
• High level of integrity, confidentially, and accountability.
• Understanding of the root cause analysis process and identification of action items to address these cause to ensure minimal risk for the company and drivers.
• Strong work ethic and positive team attitude.

Hartland, NB

Requirements:

Languages: Candidates must have knowledge of the English Language 
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates should have experience of 7 months to less than 1 year 
Security and safety: Criminal record check, driver’s validity license check

Transportation information: Own transportation, and valid driver’s license
Work setting: Office building, cleaning service company, various locations, industrial facility or establishment, commercial building, and health care institution, facility, or clinic

Physical Requirements:

• The candidates should have attention to detail
• The candidates should be capable of bending, crouching, and kneeling as needed
• The candidates should be comfortable with a combination of sitting, standing, and walking

Other Requirements:

• The candidates should demonstrate dependability and exhibit flexibility in their approach
• The candidates should show initiative and be team players

Candidate Status:

• Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
• Candidate must have legal authorization (Work Permit) to work in Canada
• If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

• • The candidates should be able to sweep, mop, wash, and polish floors, dust furniture, vacuum carpeting, area rugs, draperies, and upholstered furniture, and clean, disinfect, and polish kitchen and bathroom fixtures and appliances

• The candidates should be able to disinfect operating rooms and other areas, provide basic information on facilities, pick up debris, and empty trash containers
• The candidates should be able to wash windows, walls, and ceilings, and clean changing rooms and showers

Benefits:

• The candidates will get dental plan, health care plan, paramedical services coverage, vision care benefits, bonus, life insurance

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume, Job reference number, cover letter, and references attesting experience) through the below-mentioned details

By email
[email protected]

Be prepared for the screening questions. Include answering the following questions while applying:

• Are you available for shift or on-call work?
• Do you have previous experience in this field of employment?

Requirements:

Languages: Candidates must have knowledge of the English or French Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate or equivalent experience
Experience: Candidates should have experience of 7 months to less than 1 year
Computer and technology knowledge: Electronic mail, and MS Office

Candidate Status:

• Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
• Candidate must have legal authorization (Work Permit) to work in Canada
• If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

• The candidates should be able to identify and solicit potential clients

Benefits:

• The candidates will get free parking available

Location: Berry Mills, NB

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]

Responsible for the payment of approved interline invoices in accordance with audit criteria and company policies.

How You’ll Help

• Maintaining inboxes of incoming invoices to process.
• Match invoices to purchase orders for payment.
• Enter invoices into Coupa for approval.
• Review and audit invoices for basic requirements including proper approvals for payment.
• Update Operations and vendors regarding payment inquiries.
• Liaise with Operations and Director-Vendor Management on Interline agreements.
• Identify issues and escalate as required (to action, update our SOP’s & to learn).
• WCB reporting and provided updated clearance certificates of vendors and reconciliation of vendor spend per month.
• Maintain signature templates and signing authority per approved by finance.
• Review and audit payments before release to vendor.
• Pull reports for broker pay to process deductions.
• Other related duties as may be required

Your Skills & Experience: 

• Post-secondary education in accounting or business administration. (considered an asset).
• A suitable combination of education and/or experience may be considered.
• Minimum of one year experience in accounts payable or another computerized accounting function in a fast paced environment, preferably in the transportation industry.
• A suitable combination of education and/or experience may be considered.
• Experience in AS400 an asset.
• Excellent computer skills including MS Office , specifically excel.
• Excellent communication (verbal and written) skills.
• Strong interpersonal and customer service skills. 
• Strong analytical and problem solving skills, particularly with numbers.
• Understanding of accounting gl’s and taxes is considered an asset.
• Detail orientated with the ability to work accurately in a high volume, fast paced environment.