219 Jobs Found
Customer Service Learning Specialist Full-time Job
Customer Service DorvalJob Details
Air Canada is looking for dynamic, motivated, and proactive instructors and facilitators to join its Cabin Crew Training Team. The Cabin Crew Training Specialist possesses organizational, communication, and analytical skills to assist our 8000-strong cabin crew in maintaining and exceeding our 4-star Skytrax service ranking as well as our outstanding safety reputation. To achieve this, the Cabin Crew Training Specialist will train, coach, and assess cabin crew and develop them into full service and safety professionals.
Responsibilities
- Conduct and facilitate classroom and simulator training related to Customer Service, Commercial, Safety, Regulatory and Service as required.
- Complete all pre and post training administration.
- Provide coaching inside and outside the classroom (on-board; crew support centers; at gate, etc.) when required.
- Assess, evaluate, and rate trainee performance. Provide timely feedback and/or coaching dependent on the training and performance objectives set.
- Work and co-lead special projects mandated by the branch or other operational teams (introduction of new aircraft; IFE systems; eLearning; training design).
- Work closely with Training Design and In-Flight Service bases to provide support and assistance whenever needed.
- Gather and solicit operational and training performance information in the areas of administration of procedures, design and development of programs, and participant performance.
- Assist in the design and development of major training programs, when required.
- Review, evaluate, and modify proposed and existing programs. Provide ongoing feedback to existing programs.
- Supports and/or participates in internal and external audits (Safety & Quality Assurance) when required.
- Participate in all the Train the Trainers sessions on Safety, Service, and Instructional related items as they pertain to training.
- Participate and coordinate recruitment activities for Customer Service Training Team when required.
- Work with colleagues and manager to achieve and surpass branch and operational objectives.
Qualifications
- Possess sound knowledge in training development and adult learning principles.
- Excellent written and verbal skills.
- Successfully complete flight attendant initial training and maintain flight attendant qualifications throughout instructor career.
- Ability to challenge the status quo and possess a continuous improvement philosophy in all areas of training.
- Ability to receive constructive feedback from frontline, peers, and managers as well as provide it.
- Excellent facilitation and instructing skills.
- High regard for health and safety.
- Strong interpersonal effectiveness skills with solid leadership qualities and conflict resolution acumen.
- Ability to work in teams and high confidence self-correcting oneself and others.
- Possess “forward thinking” ability.
- Demonstrate a strong commitment to customer service.
- Must be able to work independently with minimal supervision and able to seek out help when needed.
- Highly flexible and adaptable and still able to meet deadlines, work under pressure, and prioritize multiple projects.
- Willing to travel and work flexible and extended hours.
- Previous experience in in-flight, training, and customer services, a definite asset.
- Bachelor of Education or other related discipline or equivalent professional experience, a definite asset
Conditions of Employment:
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Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.
Linguistic Requirements
Based on equal qualifications, preference will be given to bilingual candidates.
Customer Service Learning Specialist
Air Canada
Dorval - 37.5kmCustomer Service Full-time
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Flight Attendant Full-time Job
Hospitality DorvalJob Details
The Flight Attendant provides a safe and efficient flight experience to Air Creebec passengers. He/She reports directly to the Chief Flight Attendant.
Level of education : Secondary
Degree : DES
Status : Completed
Years of experience : 0-2 years
Written French : Intermediate
French spoken : Advanced
Written English : Intermediate
Spoken English : Advanced
. You have a high school diploma;
. You have knowledge of the airline industry;
. You are bilingual (French and English), you have excellent communication skills. Knowledge of English is required since the flight attendant must travel to several stations in Northern Quebec and Ontario and will have to communicate with a unilingual English-speaking clientele. The Cree language is an asset;
. You have excellent interpersonal communication skills;
. You enjoy traveling by plane;
. You must be able to work irregular hours with or without nights away from home;
. You must be available on demand;
. You will be required to provide a background check.
Candidates will need to successfully complete the following steps before being certified:
. 3 weeks of ground school at our Timmins and/or Montreal facilities;
. Several flight training sessions with an experienced flight attendant;
. Final flight evaluation with the chief flight attendant, flight instructor and/or flight attendant in charge;
The following list includes some of the duties and responsibilities of a flight attendant:
Duties
. Report to work punctually
. Preliminary check of emergency and safety equipment
. Preparation for boarding
. Preparation for takeoff
. In-flight passenger service
. Preparation for landing
. End-of-flight duties
Responsibilities
. Responsible for passengers on board
. Daily crew meetings
. Cabin preparation in case of emergency
. Teamwork
Uniform provided
Employee Assistance Program (EAP)
Life insurance
Medical and paramedical expenses insurance
Pension plan
Social activities organized by the company
Flight Attendant
Air Creebec Inc.
Dorval - 37.5kmHospitality Full-time
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Administrative Assistant Full-time Job
Administrative Jobs Pointe-ClaireJob Details
What is the opportunity?
RBC Dominion Securities is currently seeking an Administrative Assistant to join a dynamic advisory team specialized in providing wealth management services to a sophisticated clientele. You will participate in growing the business by providing exceptional and efficient service and by taking care of administrative duties related to client accounts and by responding to client inquiries.
What will you do?
- Responsible for the professional and expeditious servicing of incoming telephone and email contacts from clients, advisors, and other internal and external partners
- Support the Investment Advisors in general administrative duties in the management of client accounts
- Support the Investment Advisors in the preparation of client reviews and presentations
- Request information and documentation from clients in order to open accounts and keep client files up to date
- Follow up on client trades to ensure proper settlement and delivery
- Monitor all pending transfers to ensure completion on a timely basis
What do you need to succeed?
Must-have
- Strong working knowledge of Microsoft 365 apps (Word, Excel, PowerPoint, and Outlook)
- Meticulous attention to detail and excellent time management skills
- Demonstrated skills in providing world-class client service that will come across as professional, warm, and friendly to our clients
- Bilingualism (English and French) required in order to serve clients in the community with English speaking needs
- Ability to work as part of a team
Nice-to-have
- Canadian Securities Course (CSC) and Conduct and Practices Handbook Course (CPH), or obligation to successfully complete both courses within 12 months of start date
- Knowledge of RBC Dominion Securities’ systems and procedures, an asset
- Minimum of 2 years of experience in the securities industry or financial services sector
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program, including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- A world-class training program in financial services
Job Skills
Additional Job Details
Address:
755 BOUL ST JEAN:POINTE-CLAIRE
City:
POINTE-CLAIRE
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
Wealth Management
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2024-07-18
Application Deadline:
2024-08-02
Administrative Assistant
Royal Bank Of Canada
Pointe-Claire - 32.69kmAdministrative Jobs Full-time
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Counterperson food services Full-time Job
Tourism & Restaurants LavalJob Details
Requirements:
Languages: Candidates must have knowledge of the English or French Language
Education: Candidates don’t need standard educational qualification such as degree, certificate or diploma
Experience: Candidates don’t need experience, training will be provided
Candidate Status:
- Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
- Candidate must have legal authorization (Work Permit) to work in Canada
- If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details
By email
[email protected]
Counterperson food services
Jack Le Coq Laval Inc.
Laval - 48.61kmTourism & Restaurants Full-time
18
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Bilingual Contract Administrator, Temporary Full-time Job
Canadian Tire Corporation, Limited
Administrative Jobs LavalJob Details
The contract administrator supports the construction and asset management teams, responsible for building and maintenance of Canadian Tire, PartSource and Mark’s Work Wearhouse properties in Quebec and Atlantic Canada. The successful candidate will have past experience in building and property maintenance in an administrative capacity, working both independently and in a team environment; must be able to work in a fast-paced setting while maintaining accuracy and reliability of work performed.
Responsibilities
- General office and office equipment management
- Provide support to the project and asset management teams
- Assist the Associate Vice President with contact administration as follows:
- Assist design and construction with administration
- Assist asset manager with administration
- Process certificate of payments
- Track project costs and schedules
- Process construction and asset management invoices and cheque requisitions through IRIS (Tririga)
- Issuance of construction specifications and coordination of as-built/maintenance manuals
- Project documents creation and distribution in a variety of formats
- Day to day general activities
- Maintain accurate records and an extensive filing system
What you bring
- Bilingual (English & French)
- 3 to 5 years similar experience supporting design and construction staff or general contractors
- Ability to communicate with individuals at all levels from within the corporation, as well as external clients
- Strong understanding of the construction process.
- Highly developed technical skills with Microsoft products
- Strong organizational skills
- Attention to detail
- High level of independence and initiative to prioritize multiple tasks and follow through with a sense of urgency
- Excellent written and verbal communication skills
- Basic accounting skills are essential
Bilingual Contract Administrator, Temporary
Canadian Tire Corporation, Limited
Laval - 48.61kmAdministrative Jobs Full-time
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Data Systems Agent Full-time Job
IT & Telecoms DorvalJob Details
- Location: 2000 Chemin Saint François, Dorval, QC H9P 1K2, Canada
Description
Accurately enter data into computerized system. Sort, split, batch and image airbills and relevant documents for customs and archival purposes. Maintain files, gather and research data to generate reports. Ensure accurate & timely collection and deposit of operational payments from customers.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
High school diploma/educational equivalent.
Good typing skills 25 wpm.
Basic knowledge of MS Office (Excel, Word)
Knowledge of VISA, COSMOS, Genesis, Famis preferred
Good time management & organization skills
Good written and verbal communication skills
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
High school diploma/educational equivalent.
Good typing skills 25 wpm.
Basic knowledge of MS Office (Excel, Word)
Knowledge of VISA, COSMOS, Genesis, Famis preferred
Good time management & organization skills
Good written and verbal communication skills
DISCLAIMER
This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to the job. The incumbent of this position is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, must be able to operate in a PC windows environment, have the ability to successfully complete all recurrence training and maintain annual accreditations where applicable and work varying shifts based on business needs. If the incumbent resides in the province of Quebec, you must be bilingual (French and English). In addition to the usual factors used in the selection process, all candidates for positions that require driving as a core competency require a valid driver's license (e.g. Class 5,G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application. Further, candidates will be assessed through careful consideration of:
- their current driver's abstract;
- their performance during application interviews; and
- their performance on any driver competency assessments administered
Data Systems Agent
FedEx Express Canada
Dorval - 37.5kmIT & Telecoms Full-time
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Store Manager Full-time Job
Canadian Tire Corporation, Limited
Management Mont-RoyalJob Details
What you’ll do
Customer Service
- Provide leadership to the team and consistently coaches and follows up to ensure the delivery of the service model standards are provided to each customer.
- Enforce delivery of our operating model customer service standards.
- Provide continuous feedback and coaching to Management & team members based on key metrics. and observed behaviours through Shift Starters, 1 on 1s, and performance management coaching programs.
- Meet established service levels agreements for in-store services and order fulfillment
- Support the organization in customer acquisition through the promotion of our customer loyalty and credit card programs
Operations
- Demonstrate and follows up on execution of Mark’s visual compliance standards, store maintenance and pricing standards.
- Establishe plan and follows up on execution of weekly price changes, promotional set-ups, and department POP as per workbook resulting in 100% system pricing including weekly prices sweeps.
- Lead the implementation and execution of standard operating procedures (SOPs)
- Lead the execution of seasonal changeover as per seasonal merchandising plan
- Responsible to deliver annual corporate shrink targets through team education, enforcement of LP and audit standards and rigid inventory control.
- Oversee preparation for annual inventories.
- Follow and ensures compliance of all corporate LP, Cash and Audit, and OH&S policies and procedures.
- Create and / or monitor the creation of efficient store weekly scheduling for both sales and support functions.
Training
- Coach and develop store and management team, through setting expectations, communication, coaching, feedback and ongoing support
- Create development plans and conducts annual appraisals for management team and direct reports; support and coach to improve any performance gaps and conducts ongoing coaching to improve team.
- Communicate in a clear and concise manner to team, leading effective Shift Starter meetings / coaching sessions, keeping team well informed of pertinent information.
- Complete and holds team accountable to complete required Triangle Learning Academy within timeframes.
- Facilitate and lead team meetings.
- Ensure execution of the Customer Experience and provides resolution for all customer concerns.
- Develop and lead recruiting and hiring strategy for store, maintains a complete team
- Create succession plans through continuous training and development
Leadership
- Act a brand ambassador, promoting our stores, brands, and people internally and externally
- Continually motivate team and performance through recognition programs, store contests, customer compliments, etc.
- Maintain Mark’s performance management expectations (feedback/coaching); this includes progressive discipline where necessary.
- Follow the disciplinary process consistently and impartially.
- Promote and maintain a positive and motivating work environment (safe, inclusive, and empowering)
What you bring
- Proven ability to coach, mentor and develop department team and store team, through setting expectations, communication, coaching, feedback and ongoing support
- Proven ability to build and manage a daily, weekly plan for the department and store
- Exceptional communication skills
- Excellent organizational skills
- Superior training and mentoring skills
- 3-5 years retail experience required
- High energy, enthusiasm and a drive to succeed
#LI-MM2
Store Manager
Canadian Tire Corporation, Limited
Mont-Royal - 48.06kmManagement Full-time
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Security Guard Full-time Job
Security & Safety BeauharnoisJob Details
We are currently looking for security agents to join our security team at a date center in Beauharnois!
Work Schedule
• Monday to Friday, from 00h00 (midnight) to 8h00
•Permanent part-time position (24 hours per week)
- Possibility to work additional shifts on call
Responsibilities
- Observes and reports activities and incidents at an assigned client site, providing for the security and safety of client property and personnel.
- Makes periodic patrols to check for irregularities and to inspect protection devices and fire control equipment.
- Preserves order and may act to enforce regulations and directives for the site pertaining to personnel, visitors, and premises.
- Controls access to client site or facility through the admittance process.
- Patrols assigned site on foot or in vehicle; checks for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and unauthorized persons.
- Protects evidence or scene of incident in the event of accidents, emergencies, or security investigations.
- Responds to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, inclement weather, and other incidents.
- Prepares logs and reports as required. Specific duties or tasks may vary and be documented separately.
Note: The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.
Job Requirements
- Valid Security Guard License (BSP)
- Valid First Aid Certificate (CPR)
- Valid ASP card
- Valid driver's license and access to a vehicle
- Bilingual - French and English
- Computer skills
- Good physical condition for surveillance rounds
#AF-Quebec
Security Guard
Canada Post
Beauharnois - 24.27kmSecurity & Safety Full-time
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Administrative Assistant Full-time Job
Administrative Jobs Saint-LaurentJob Details
PepsiCo Canada employs nearly 10,000 Canadian workers and is made up of two business units: PepsiCo Canada Beverages, which includes brands such as Pepsi, Gatorade and Tropicana, and PepsiCo Canada Foods, which notably manages the Frito Lay Canada brands as well as Quaker foods and snacks. PepsiCo Canada belongs to the international group PepsiCo, Inc.
PLACE :
Montreal: 3700 boulevard Thimens, Saint-Laurent, Quebec H4R 1T8
Schedule: Monday to Friday (face-to-face)
Type of employment: 8 month contract
Responsibilities
- Support the management team in global communications and keep the organization chart up to date;
- Ensure document management, data organization, archiving and their protection;
- Perform all other complex administrative tasks necessary for the operation of the unit and in a context of development and growth.
- Manage certain orders for materials, equipment or supplies and complete the required credit applications if necessary;
- Collaborate with the director and the management committee in the implementation, monitoring and improvement of policies and procedures
Responsibilities
- 5 years of experience in a similar position;
- Hold a diploma in office automation technology, document management or a combination of equivalent experience;
- Mastery of the English language, both oral and written, and strong writing skills;
- Mastery of the French language, both oral and written, and strong writing skills;
- Autonomous person, able to manage priorities, numerous simultaneous files and unforeseen events;
- Sense of detail and confidentiality developed;
- Good sense of initiative and able to work effectively in a team;
Administrative Assistant
PepsiCo
Saint-Laurent - 45.61kmAdministrative Jobs Full-time
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Client Service Representative Part-time Job
Customer Service Pointe-ClaireJob Details
As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.
At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you will be constantly on-site.
How you'll succeed
-
Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them reach their goals.
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Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.
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Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.
Who you are
-
You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
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You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
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You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
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You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
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You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
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Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
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We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
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Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
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We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
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CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]
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You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
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We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us
Job Location
6341 TRANSCANADIENNE
Employment Type
Regular
Weekly Hours
30
Skills
Client Issue Resolution, Client Relationship Management, Customer Experience (CX), Digital Literacy, Empathy, Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services
Client Service Representative
CIBC
Pointe-Claire - 32.69kmCustomer Service Part-time
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Administrative Assistant Full-time Job
Administrative Jobs LavalJob Details
The incumbent is responsible for carrying out daily operational tasks and activities to support the regional office.
Duties and Responsibilities (Tasks)
- See to the maintenance of office systems, including the computer network, telephones and voice mail.
- Lead the management of facility operations, implementation of facility changes and change management activities.
- Maintain office systems including computer network, telephones, voice mail, reference files, product sheets, office library and product and procedure manual.
- Liaise with the Facilities team on all matters related to tenant improvements, lease renewals and planned moves.
- Perform reception-related tasks such as answering phones, greeting customers, handling mail and deliveries, and scheduling customer appointments.
- Demonstrate flexibility regarding schedule and hours of availability. Hours may vary to provide support to other provinces.
- Execute report requests and data analyzes in MX360, Tableau and any other company reports.
- Manage regional administrative tasks surrounding the production of the CPG due date report, letters, cash statements and SOTI report.
- Coordinate and implement a range of regional initiatives, such as seminars, customer forums and professional development days, and provide logistics as required.
- Assist in completing tasks to ensure branch compliance, including management of the Security checklist and business continuity plan.
- Participate in regional meetings and special projects, if applicable.
- Liaise with external partners such as medical associations and accounting firms, as necessary for the completion of regional projects.
- Perform other administrative tasks as needed.
- Understand Scotiabank's risk culture and risk appetite in daily activities and decisions.
Training and experience (qualifications)
- College diploma in business administration or equivalent.
- At least three years of experience in administration or office work, preferably gained in a financial services company.
- Good knowledge of RRSPs, RRIFs, mutual funds and customer service is considered an asset.
- Excellent computer skills including proficiency in MS Word, MS PowerPoint and a good understanding of common business applications.
Required skills (qualities)
- Customer experience management.
- Strong organizational skills.
- Excellent communication skills.
- Sense of initiative and resourcefulness.
- Ability to work effectively within a team.
- Thoroughness.
- Organizational skills, dynamism and effective communication.
- Interest in working in an environment where everything evolves quickly and professionalism.
- Team spirit and constant desire to create a positive work climate.
Administrative Assistant
Scotiabank
Laval - 48.61kmAdministrative Jobs Full-time
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IT Coordinator Full-time Job
IT & Telecoms Saint-LaurentJob Details
Reporting to the IT Senior Manager, the IT Coordinator will be working as an SAP Release Coordinator and will be supporting testing activities. Working in a dynamic and high pace environment, the IT Coordinator will be part of large-scale SAP implementations, and support sustainment projects, and changes. This role will be responsible for coordinating and ensuring successful SAP Releases from scope identification to production. They will work in collaboration with Testing, Infrastructure, and Development to ensure deployment outcomes are achieved, while overseeing quality processes to ensure the integrity of Saputo’s production systems. Saputo is looking for someone that is willing to learn, interact with a magnitude of people, work on a variety of activities and grow their career in IT.
How You Will Make Contributions That Matter:
The IT Coordinator will be responsible for SAP Releases and managing requests to the quality and production systems. This will include status reporting, audit, and governance. The IT Coordinator will work with all levels of the business and IT and across all stakeholders to instruct and ensure adherence to testing guidelines and oversee inclusion of all requirements.
Key activities include:
- Take ownership of coordinating major, minor releases, and unplanned changes, overseeing the entire release process from scope identification to production.
- Manage and mitigate risks associated with releases, ensuring adherence to schedules and scope.
- Host and lead daily Change Advisory Board (CAB) meetings, fostering open communication and collaboration with multiple cross-functional teams.
- Communicate and report CAB discussions, reviewing and approving changes to Quality and Production systems.
- Facilitate monthly release scope identification meetings with functional teams and leads, collaborating closely with the development team to identify and address potential risks.
- Implement and maintain robust audit controls within Release Management, ensuring compliance with industry standards and internal processes.
- Participate in initiatives for continuous improvement in the release management process.
- Support internal stakeholders, promoting a culture of awareness and adherence to established procedures.
- Supporting the team Test Lead with loading scripts in ALM, and managing minor test cycles including scoping, test coordination and managing to project deadlines.
You Are Best Suited for The Role If You Have the Following Qualifications:
- Bachelor's Degree in Computer Science, Information Systems or other related field or equivalent work experience.
- Bilingual English/French preferred - not a must.
- Experience with testing in an SAP environment is an asset.
- Strong analytical, organizational and multi-tasking skills, with an ability to independently manage multiple priorities and deadlines.
- Strong communication skills including the ability to articulate the type of change including its risks, progress and status clearly to key stakeholders at all levels of the business.
- Strong inter-personal skills, ability to build relationships with internal teams and external partners.
- Ability to work in a complex, fast paced project environment with interdependencies spanning multiple work-streams, teams, business divisions, geographies, time zones, & languages.
- Quick to learn business and functional systems including SAP system, regulatory compliance, functional modules and business processes.
- Able to coordinate multiple requests and changes.
- Knowledge and experience using ALM, and SAP including Solution Manager is an asset.
- Knowledge of IT program delivery lifecycle.
- Ability to collaborate at all levels of the Program.
- Demonstrated ability of being a self-starter.
- Willing to work off shift / weekend as required for deployments.
- Intermediate in MS Office (ie Word, PowerPoint, and Excel) and Sharepoint.
As part of their duties, the incumbent will have to communicate and collaborate in English, both orally and in writing with colleagues or other stakeholders in Quebec as well as in the rest of Canada or in North America.
We support and care for our employees and their families by providing:
- Competitive salaries
- A hybrid work environment with the possibility to work from home 2 days a week
- Advantageous corporate agreements
- Full range of group insurance benefits
- Group retirement pension plan with employer contribution
- Purchase option of company stocks
- Group RRSP
- Health and wellness program in the workplace
- Assistance program for employees and their families
- Saputo products at a discounted price
We support employment equity. Saputo strives to embed diversity and inclusion in its operations and invites candidates from all horizons to join its family.
IT Coordinator
Saputo
Saint-Laurent - 45.61kmIT & Telecoms Full-time
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