4427 Jobs Found
Level 2 - Maintenance Semi Skilled Full-time Job
Maintenance & Repair GuelphJob Details
The Level 2 – Maintenance Semi Skilled position, under direct supervision, will be responsible for performing semi-skilled maintenance and repair services of facility systems such as mechanical, electrical, and building systems which do not require extensive specialization in one particular trade. Duties may increase in scope as skills become more developed; the primary emphasis is the performance of a variety of maintenance tasks rather than a high degree of skill in any particular trade.
Powering Vehicles, Motion, Work, and Lives since 1966.
Performance Expectations
· Maintain systems to track, report, document and assist with scheduled preventative maintenance.
· Record coolant refractometer readings, top up machine oils and record usage.
· Manage oil and coolant inventory.
· Maintain equipment in a safe and clean manner.
· Operate a forklift.
· Cover al MMC L1 responsibilities.
· Evaluate condition of parts and equipment.
· Assess feasibility of designs for small modifications to equipment and machinery.
Credentials
· High School Diploma or equivalent general education.
· Enrolled in the Apprenticeship program.
· Minimum one year previous related experience.
· Fully capable of level “1” maintenance requirements.
· Interpret and review schematic drawings of mechanical, structural, pneumatic and hydraulic systems.
· Able to use specialized measuring tools such as vernier calipers, micrometers, angle finders, feeler gauges and dial indicators.
· Use computer-assisted design, manufacturing and machining, such as AutoCAD.
Desired Characteristics
· Able to discuss work orders, equipment malfunctions and job task coordination with co-workers.
· Perform tasks independently under direct supervision.
· Able to work in a team environment when necessary to install and overhaul larger pieces of equipment and complete industrial systems.
· Maintain continuous learning by reading manuals and bulletins.
What Linamar Has To Offer
· Opportunities for career advancement.
· Community based outreach supporting both local and global initiatives and charities.
· Social committees and sports teams.
· Discounts for local vendors and events, including auto supplier discounts.
Level 2 - Maintenance Semi Skilled
Linamar Corporation Plc
Guelph - 370.77kmMaintenance & Repair Full-time
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Field Security Supervisor Full-time Job
Security & Safety MississaugaJob Details
The posting will remain open until filled.
Position Overview:
Wages: $22.50/hr
Location: Greater Toronto Area
Shift: Monday to Friday (1100hrs to 1900hrs)
RESPONSIBILITIES:
- Stand down at sites when required to ensure proper coverage of the site.
- Contact guards to cover shifts and schedule staff when needed in conjunction with the Scheduler and After-Hours support team.
- Perform routine foot patrols both exterior and interior.
- Drive company vehicle to various client sites within the Greater Toronto area.
- Provide direct support to security guards when faced with an emergency, trespasser or breach.
- Maintain company vehicle and reporting any irregularities to management.
- Complete daily reports during and after shift.
QUALIFICATIONS:
- Valid Ontario Security License
- Valid First Aid and CPR Certificate
- G Class Drivers Licence
- 2 years of mobile, site or field security supervisor experience.
- Minimum 1 year of experience managing security guard schedules, including shift planning and coverage adjustments
- Thorough understanding of security protocols and procedures including emergency response.
- Comfortable travelling long distances.
Field Security Supervisor
Securitas Canada
Mississauga - 327.8kmSecurity & Safety Full-time
22.50
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Customer Experience Specialist Full-time Job
Customer Service LavalJob Details
The Customer Experience Specialist works closely with various internal and external contacts to effectively and efficiently respond to customer inquiries and requests, provides exceptional customer service through each customer interaction and all contact channels: phone, email, fax, and web.
How You’ll Help:
• Completing daily customer excel reports.
• Responding professionally to customer related requests via email, chat and phone.
• Open and maintain cases within Sales Force based on all customer inquiries/interactions via phone or e-mail.
• Completing customer pickups.
• Build healthy working relationships with customers to deliver positive customer experiences.
• Communicate in an effective and efficient manner with terminals to assure on time service.
• Conduct conference calls with sales, Supervisor and Customers to discuss any ongoing or current issues.
• Perform effectively in a teamwork environment and collaborate with other members of the TLC department to assure continued support to valued customers.
• Acquire working knowledge of other team members roles, responsibilities, and customers to help cover workload during absences.
• Oversee the traffic flow of assigned high profile customers.
• Proactively manage returns, redirects, and routing approval.
• Enter, Edit and Update Customer Shipping Information in the web portal.
• Provide support with the general Customer Care queue when required.
• Will be required to learn all area’s of the business including commerce and LTL/TL.
Your Skills & Experience:
• Minimum of secondary education, with a preference of post-secondary education in a specialized area.
• Call center/customer service training a strong asset.
• Previous experience in a call center or customer service role is a strong asset, preferably in the transportation or logistics industry.
• Positive and professional customer service skills, including an appropriate sense of urgency and genuine interest in resolving customer concerns and/or requests.
• Advanced communication skills, both verbal and written. Bilingual skills in French (verbal and written) a strong asset.
• Excellent computer skills, including MS Office; previous experience with Truck Mate and Sales Force a strong asset.
• Excellent keyboarding skills, both speed and accuracy.
• Strong problem solving skills.
• Ability to deliver unfavorable information in a positive and professional manner.
• French is a strong asset.
• Individual contributor.
• Subject to a criminal background check prior to employment.
To apply, visit our Careers page at dayross.com.
If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview.
Customer Experience Specialist
Day & Ross Inc.
Laval - 198.31kmCustomer Service Full-time
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Administrative Supervisor Full-time Job
Administrative Jobs BramptonJob Details
Schedule: 5pm -2am
The Administrative Supervisor is responsible for overseeing a team of Administrative Coordinators, setting performance objectives, evaluating performances, training and hiring as required. This position is a “hands on” position working on various functions as assigned by the Admin. Manager. In addition, also may have to cover for absences within the Team.
How You’ll Help:
- Assesses and monitors workload on a daily basis, ensuring coverage is available at all times to maintain.
- Areas include, P&D Check-In / CICO, managing of linehaul departures as it relates to the administrative side of closing linehaul manifests and statting trailers properly in TruckMate to ensure timely departures from the terminal.
- Elevated communications to divers/brokers, internal and external Customer Service and liasing with the Dock Operations Team to ensure all facets covered to successfully run the Billing shift.
- Arranges coverage for vacations and other absences to ensure day-to-day deadlines are met.
- Works with and maintains departmental KPI’s as they pertain to Company goals set out and provides feedback to employees consistently. This includes, maintaining staff daily KPI logs to ensure complete by end of week to monitor phone queue reports, refused & undelivered stats, appointment stats, # Sent E-mails, and any additional workload staff may perform daily to add to their day under “other”.
- Works with and supports the Admin. Team to maintain steady and up-to-date workflow.
- Works on administrative projects as required by the Administration Manager / Terminal and Regional Managers.
- Manage/audit reports such as TruckMate, Salesforce, R&U Report, Fineable Appts., Beyond EDD Reports.
- Other related duties as required by Admin. Manager and/or Reg. Admin. Mgr., Terminal Manager or Reg. Ops Mgr.
Your Skills & Experience:
- Minimum of secondary education in the office administration field, with preference of post-secondary education (general stream), or a combination of education and experience.
- 3-5 years experience in the administrative field with responsibility of data entry and interpretation of payroll laws, policies and guidelines preferably in the Transportation industry
- 1-3 years of Supervisory / Leadership experience.
- 3-5 years Previous Transportation or operational experience is preferred. Various roles within transportation and administration is beneficial.
- Strong leadership skills, including the ability to motivate a team in a high pressure, deadline-driving environment.
- Strong communication skills, verbal and written.
- Organized individual with strong/advanced communication and resolution skills.
- Ability to work deadlines in a high transactional environment.
- Excellent Computer skills and accuracy, MS products, AS400, web-based payroll programs.
- Meticulous and detailed-oriented.
- Results focused.
- Ability to work in a team environment.
- Ability to champion business needs in a collaborative manner to colleagues
To apply, visit our Careers page at dayross.com.
If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview.
Administrative Supervisor
Day & Ross Inc.
Brampton - 329.47kmAdministrative Jobs Full-time
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Licensed HVAC Mechanic (313A & G1) Full-time Job
Maintenance & Repair OttawaJob Details
Requisition ID: 18109
Department: Transit Services Dept.
Service: Transit Bus Oper & Maintenance Service
Branch: Transit Facility Maintenance Branch
Employment Type: 2 Full-time Permanent
Work Hours: 40.00hours per week
Affiliation: ATU 279
Salary Information: $36.408- $42.833per hour (2024 rates of pay)
Location: Transit Service, 1500 St.Laurent
City: Ottawa, ON
Job Category: Transit Services - OC Transpo; Maintenance and Trades
Application Close: 30/06/2025
JOB SUMMARY
The Transit Facilities Maintenance Unit is responsible for the property management functions associated with the maintenance, operation and repair of all transit facilities.
Reporting to a Plant Supervisor, you are responsible for a full range of installation, testing, trouble-shooting, maintenance and preventive maintenance duties, and for repairing a wide variety of electrical and/or mechanical equipment and installations. These include, but are not limited to HVAC, hydraulic/pneumatic systems, distribution and switching systems, motors, power storage and conditioning systems, fire, lighting, control and building management systems, and low-pressure boilers/general gas fittings used and/or installed in the garage properties and transitway stations.
EDUCATION AND EXPERIENCE
Journeyman’s certificate as a Refrigeration and Air Conditioning Mechanic 313A and completion of Gas Technician G1 Certification.
Minimum of 5 years of experience as a Journeyman related to installing, trouble shooting, maintenance and repair of all types of building energy systems, mechanical, Gas and electrical operating equipment, and bus servicing equipment.
CERTIFICATIONS AND LICENCES
KNOWLEDGE
- City policies and procedures affecting shop operations
- Considerable knowledge of the standard methods, tools, equipment, and materials used in the servicing, maintenance and operations of building mechanical systems
- Relevant guidelines, policies, codes, regulations
- Building energy systems, mechanical and electrical operating equipment and bus servicing equipment
- Safe handling of chemicals, lubricants and other service related materials
- Computer controlled energy systems
- Building control systems operation and programming
- Working knowledge of plumbing, HVAC systems, electronic and pneumatic controls
- Personal computers, with ability to use corporate office software and the Maintenance Management System
- Safe work practices of the trade
- Knowledge and awareness of safety issues in the workplace, where there are always members of the public close by when work is being undertaken
COMPETENCIES, SKILLS AND ABILITIES
- Able to work independently, with minimum direction, and collaboratively with peers and managers as part of a team
- Read/interpret blueprints, drawings and sketches to determine specifications and calculate requirements
- Interpret HVAC control schematics and wiring diagrams
- Read, understand and execute oral and written instructions and interpret or prepare work orders
- Plan work and make estimates of materials and time required to perform the work
- Communicate effectively, both orally and in writing
- Possess sound interpersonal skills and ability to relate to the general public and coworkers
- Possess effective interpersonal and communication skills
- Must be able to organize, clean and maintain a safe work area within a public environment
- Must be capable of relating to transit customers, while working in a public environment, and accepting that information requests, complaints, or incidents of confrontational behavior may occur
- Possess skill in using trade hand and power tools and equipment with precision
- Able to operate repair vehicles, scissor lift, forklift, mobile personal lifting devices, and to use ladders. Able to operate emergency generators and welding equipment
- Able to perform electrical, plumbing, welding operations relating to the trade
- Possess analytical skills and be detail oriented
- Possess solid computer skills and the ability to operate within a computerized maintenance management System
- Must be able to organize, clean and maintain a safe work area within a public environment
- Demonstrate a positive attitude, flexibility and adaptability
- Able to relate to Transit customers, co-workers and the general public and to work in a non-confrontational manner
- Possess a work record of good attendance and job performance
- Able to follow all safety rules and regulations
- Possess excellent hand/eye coordination, and manual dexterity to perform precise and detailed work
- Physically fit, with stamina to perform the job duties (which may include working in a standing position for long time periods, carrying materials, working in cramped areas or at considerable heights and working outdoors year round)
- Provide own hand tools relating to the trade according to provisions of the Collective Agreement
- Able to work overtime, be available for scheduled overtime, work a variety of scheduled shifts including split shifts, weekends and evenings, as per the Collective Agreement and/or as required
WHAT YOU NEED TO KNOW
- Language Requirement: English oral, reading, writing
- Police Record Check: The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.
- Driver’s License Requirement: A valid Ontario unrestricted G class driver’s license (or provincial equivalent) with no more than 6 demerit points accumulated
- Additional vacancies may occur during the competition process
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Licensed HVAC Mechanic (313A & G1)
City Of Ottawa
Ottawa - 47kmMaintenance & Repair Full-time
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Public Service Assistant (InfoService) Part-time Job
Public Service OttawaJob Details
Requisition ID: 16413
Department: Ottawa Public Library
Service: Branch Operations
Branch: Public Services
Employment Type: 1 Temporary Part Time Position (Up to 1 year)
Work Hours: 21 hours per week
Affiliation: CUPE 503 Library
Salary Information: $32.509 - $38.035 per hour (2024 rates of pay)
Location: Nepean Centrepointe Branch, 101 Centrepointe Drive
City: Ottawa, ON
Job Category: Ottawa Public Library
Application Close: 04/07/2025
JOB SUMMARY
Ottawa Public Library (OPL) provides accessible, innovative library and information services throughout the City of Ottawa, that meet the unique needs of diverse communities, delivered through a range of vehicles and reflecting a citizen-centred approach. The Public Service units are responsible for customer-centric public library activities, programs and services for the Library's 33 branches, mobile and digital services, to meet the needs of branches in their catchment area.
You are responsible for: providing information, reference and readers advisory services in the Library and/or the community and/or mini-libraries, nursing homes and other locations; providing circulation and page services in the Library and/or the community and/or mini-libraries, nursing homes and other locations; performing routine collection maintenance duties; and promoting Library services.
You may be the senior person in charge or exercise responsibility for the day-to-day operation of the library branch.
Work is performed within the context of the policies and framework of the Library corporate culture as embodied in the Mission Statement, Core Values, Customer Experience Guidelines and the Canadian Federation of Library Association position statements on Intellectual Freedom and Diversity and Inclusion, with particular emphasis on providing customer service excellence.
EDUCATION AND EXPERIENCE
Completion of 2-year college diploma in Library and Information Technician Program, or related field
Minimum of 1 year of related experience.
KNOWLEDGE
- Adult/children’s literature in a variety of formats, readers’ advisory services, trends in reading, literacy, ESL collections and library programming.
- Reference resources in print, microform and electronic formats and of current developments in reference services.
- Electronic database and other bibliographic searching techniques.
- Principles of collection development and maintenance.
- Methods and techniques for sorting and shelving library materials according to alphabetical, Dewey Decimal or other prescribed sequence and procedures.
- Library circulation procedures and practices.
- Knowledge of multiple technology platforms (e.g. tablets, phones, e-readers, Android, Apple, Blackberry) as it relates to library offerings
- Methods and techniques of responding to inquiries and resolving patron complaints.
- Desktop applications, intranet and internet and keyboarding procedures, to the extent where it may be required to demonstrate such usage to colleagues or library patrons.
- General knowledge of library policies and procedures.
- Knowledge of applicable health and safety legislation, including the rights and duties of workers.
COMPETENCIES, SKILLS AND ABILITIES
- Use tact, discretion and confidentiality.
- Excellent verbal communication skills.
- Exercise effective judgement and independent decision-making capabilities.
- To carry out a range of circulation/page activities, including registration, collecting fees, and to respond effectively to a range of library service inquiries and resolve complaints.
- To perform routine clerical tasks.
- Minimum keyboard skills of 25 wpm.
- Data entry, retrieval and keyboarding skills including use of standard office equipment and operation of an IBM compatible computer in Microsoft windows.
- Ability to think quickly.
- Ability to learn on the job and apply learning to new technologies as required.
- Ability to create and design thematic displays.
- Ability to handle and account for cash and to prepare bank deposits.
- Perform multiple tasks concurrently.
- Customer service orientation, including the use of tact, discretion and confidentiality
- Ease of comfort with technology.
- Attention to detail.
- Strong interpersonal skills, ability to deal with the public and handle problems as they arise.
- Flexibility, ability to adjust priorities.
- Ability to work effectively as a team member.
- Strongly committed to quality customer service.
- To perform routine manual tasks and maneuver book carts and lift boxes up to 40 pounds.
WHAT YOU NEED TO KNOW
- Language Requirement: Designated Day 1 Ready - immediate requirement for language proficiency: French: oral, reading, writing required. English: oral, reading, writing required. Candidates must meet language requirement for position upon hire.
- Police Record Check: The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the Ottawa Public Library's satisfaction.; Police record checks completed by a third-party company will not be accepted.
- Additional vacancies may occur during the competition process.
- Alternative educational credentials combined with job-related experience, demonstrated performance, and ability may be considered in lieu of stated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Public Service Assistant (InfoService)
City Of Ottawa
Ottawa - 47kmPublic Service Part-time
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Client Service Agent Full-time Job
Customer Service OttawaJob Details
Requisition ID: 15910
Department: Finance and Corporate Services Dept.
Service: Service Ottawa
Branch: Call Centre Services Branch
Employment Type: Mutiple Casual Positions
Work Hours: 40.00hours per week
Affiliation: CUPE 503 Inside/Outside
Salary Information: $32.502- $38.027 per hour (2024 rates of pay)
Location: City Hall,110 Laurier Avenue West
City: Ottawa, ON
Job Category: Administrative and Support Services
Application Close: 31/07/2025
*Applications received will be used to staff current and on-going requirements for 12 months
JOB SUMMARY
ServiceOttawa is the first stop for City of Ottawa services for residents and businesses through ottawa.ca, My ServiceOttawa, Call Centre Services (3-1-1) and the Counter Service Centres. ServiceOttawa provides a gateway to the City so that residents and businesses don’t have to navigate multiple departments to get what they need. The mandate of ServiceOttawa is to achieve better outcomes for Ottawa residents and businesses when they access City services, by providing a consistent and positive client experience across multiple channels with a focus on Service Excellence.
In this key client facing and customer service role, you are responsible for providing information and customer services for a wide range of City services, programs, policies, procedures, permits and fee structures, as part of a team of agents, delivered through a Client Service Centre; ensuring service continuity in responding to inquiries and urgent requests from the public, elected officials, internal staff, and other government agencies through a variety of platforms (primarily by phone and including electronic/web, email and in-person) in the most efficient and professional manner possible, minimizing referrals and transfers to other subject matter experts, where possible, and ensuring follow up where requested. Work is performed in accordance with corporate/departmental/branch policies, procedures, standards and guidelines, as well as any applicable legislation/regulations, and in meeting performance and quality assurance standards.
EDUCATION AND EXPERIENCE
Completion of Grade 12
Post-secondary education and/or training related to Customer Services is an asset
Minimum of 3 years of relevant experience in a customer service environment, providing service to the public by telephone, in person, in writing and electronically in a multi-service environment, such as a in call centre and/or a counter service operations
KNOWLEDGE
- Knowledge of customer service delivery mechanisms and computer programs as they relate to products and services within the Client Service Centre
- Customer Service practices and strategies to resolving customer related complaints
- Corporate Microsoft computer applications MSWord , Outlook, Excel, Internet Explorer/Ozone, and job specific programs such as LAGAN, Knowledge BASE, Ottawa.ca, MAP, ITX, VTAX, Aqacis,CLASS, RSVP, Autoprocess, SAP, etc.
- General office equipment
- Corporate cash handling procedures, operation of cash register, balancing cash and preparing daily deposits
- Knowledge of applicable health and safety legislation, including the rights and duties of workers.
- Knowledge of City of Ottawa organizational structure, services and personnel is an asset
COMPETENCIES, SKILLS AND ABILITIES
- Strong interpersonal and communication skills combined with excellent customer service skills especially during busy periods, stressful situations or emergencies
- Communicate effectively and tactfully with municipal staff, elected officials and members of the general public by telephone and in-person
- Strong writing skills and ability to compose professional, clear and concise responses to written inquiries
- Organize, multi-task and prioritize work
- Exercise sound judgment and discretion in decision making to selecting/suggesting a course of action within a list of possible alternatives, particularly after-hours, to minimize risk to the corporation and maximize public safety
- Work independently and in a team setting
- Possess an excellent attendance record
- Punctual, reliable and dependable
- Flexible and adaptable to deal with varying situations
- Strong listening/comprehension skills
- Strong organizational skills
- Work a variety of shifts covering a 24-hour/7-days/week/365-days/year service period
WHAT YOU NEED TO KNOW
- Language Requirement: Designated Day 1 Ready – immediate requirement for language proficiency: French: oral, reading, writing English: oral, reading, writing Candidates must meet language requirement for position upon hire.
- The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.
- This position requires the successful candidate to use their own transportation.
- You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Client Service Agent
City Of Ottawa
Ottawa - 47kmCustomer Service Full-time
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Customer Service Agent Full-time Job
Customer Service OttawaJob Details
Requisition ID: 15855
Department: Finance and Corporate Services Dept.
Service: Service Ottawa
Branch: Counter Services Branch
Employment Type: Multiple Full-time Temporary -Up to 1 year; Multiple Full-time Permanent
Work Hours: 35.00hours per week
Affiliation: CUPE 503 Inside/Outside
Salary Information: $61,663.42- $72,157.54 annually (2024 rates of pay)
Location: Various locations
City: Ottawa, ON
Job Category: Administrative and Support Services
Application Close: 30/06/2025
*Applications received will be used to staff current and on-going requirements for 12 months.
JOB SUMMARY
The mandate of ServiceOttawa is to achieve better outcomes for Ottawa residents and businesses when they access City services, by providing a consistent and positive client experience across multiple channels with a focus on Service Excellence. The Counter Services team responds to community needs through the provision of optimum client service delivery employing a centralized one-stop approach. Counter Services consists of seven Client Services Centres and three Provincial Offences offices, which offer a variety of services such as pet registrations, marriage ceremonies, payment intake, parking permits and provincial court services to name a few. Counter Services staff process over 250,000 transactions and handle over $190 million in revenue per year for the City.
You are responsible for providing information and customer service for a wide range of municipal and provincial services, programs, policies, procedures, permits and fee structures, as part of a team of agents, delivered through a ServiceOttawa Centre; ensuring service continuity in responding to inquiries and urgent requests from the public, elected officials, internal staff, and other government agencies through a variety of platforms, primarily by in-person and including electronic/web, email and phone in the most efficient and professional manner possible, minimizing referrals and transfers to other subject matter experts, where possible, and ensuring follow up where required. Work is performed in accordance with corporate/departmental/branch policies, procedures, standards and guidelines, as well as any applicable legislation/regulations, and in meeting performance and quality assurance standards.
You are also responsible for determining the course of action for parking ticket resolution in accordance with the First Attendance Facility policy/procedures, and service standards set within the Branch.
EDUCATION AND EXPERIENCE
Completion of Grade 12
Post-secondary education and/or training related to Customer Service is an asset
Minimum of 3 years of relevant experience in a customer service environment, providing service to the public by telephone, in person, in writing and electronically in a multi-service environment, such as a in call centre and/or a counter service operations
KNOWLEDGE
- Knowledge of customer service delivery mechanisms, practices and strategies to resolving customer related complaints
- Computer literacy in MS Office Suite, internet/intranet and job specific programs such as ICON, IP360, Dynamics, Liberty Recording System, LAGAN, Knowledge BASE, Ottawa.ca, MAP, ITX, VTAX, H2O, ACTIVENet, PRESTO, SAP, VSTATS, etc.
- Knowledge of provincial legislation & regulations, corporate policies & procedures along with the ability to apply and interpret these provisions
- Knowledge of applicable health and safety legislation, including the rights and duties of workers.
- Knowledge of City of Ottawa organizational structure, services and personnel is an asset
COMPETENCIES, SKILLS AND ABILITIES
- Strong interpersonal and communication skills combined with excellent customer service skills especially during busy periods, stressful situations or emergencies
- Communicate effectively and tactfully with municipal staff, elected officials and members of the general public by telephone and in-person
- Strong writing skills and ability to compose professional, clear and concise responses to written inquiries
- Organize, multi-task and prioritize work
- Exercise sound judgment and discretion in decision making to selecting/suggesting a course of action within a list of possible alternatives, particularly after-hours, to minimize risk to the corporation and maximize public safety
- Work independently and in a team setting
- Possess an excellent attendance record
- Punctual, reliable and dependable
- Flexible and adaptable to deal with varying situations
- Strong listening/comprehension skills
- Strong organizational skills
WHAT YOU NEED TO KNOW
- Language Requirement: Designated Day 1 Ready – immediate requirement for language proficiency: French: oral, reading, writing English: oral, reading, writing Candidates must meet language requirement for position upon hire.
- Police Record Check: The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.
- Driver’s License Requirement: This position requires the successful candidate to use their own transportation.
- You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Customer Service Agent
City Of Ottawa
Ottawa - 47kmCustomer Service Full-time
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Senior IT Developer Full-time Job
IT & Telecoms TorontoJob Details
Work Location:
Toronto, Ontario, Canada
Hours:
37.5
Line of Business:
Technology Solutions
Pay Details:
102,200 - 125000 CAD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Job Description:
Company Description:
TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience.
With more than 6,900 professionals operating out of 32 cities across the globe, we help clients meet their needs today and prepare for tomorrow. Our services include underwriting and distributing new issues, providing trusted advice and industry-leading insight, extending access to global markets, and delivering integrated transaction banking solutions. In 2023, we acquired Cowen Inc., offering our clients access to a premier U.S. equities business and highly-diverse equity research franchise, while growing our strong, diversified investment bank.
We are growth-oriented, people-focused, and community-minded. As a team, we work to deliver value for our clients every day.
Job Description:
The Mass and Core Payment Technology Team is looking for a Senior IT Developer to contribute to the applications build from scratch as well as maintain them.
The Mass and Core Payment team is responsible for
Creating new payment rails like mentioned in #2 and #3 Enhancing current payment rails like Visa Money Transfer, North bound Money Movement, Domestic Account to account, Domestic Bill payments, EFT's, ACH's Enhancing shared services like File transformations app interfacing mailboxes/kafka
The core dev team is in Toronto with support being provided by onshore and Singapore resources.
The ideal candidate would be a self-starting, motivated and high-performing individual who looks forward to being a strong contributor in a dynamic technology organization at a major bank. This complex role is on a team of highly talented technologists delivering solutions to the global markets business, risk managers, as well as other functions within the dealer. The candidate will be required to effectively build upon the intraday platform and collaborate closely with the TDS Data Platform and various valuation data producers.
Role Responsibilities:
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Application development activities. Hands-on experience with Java/Springboot applications.
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Actively contributing code and laying the foundation for technical features that junior developers will be able to build upon.
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Working closely with technology and business stakeholders to gather feedback, shape technical requirements and help maintain an accurate roadmap for your own work.
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Coordinate development efforts across project(s) with senior/junior developers in the team.
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Debug production issues quickly and effectively with an eye towards improving maintainability over the long term.
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Ensure our platforms are reliable, scalable, secure, and extensible.
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Readiness and motivation to work autonomously in a developer capacity on a diverse range of activities (e.g. design, support of technical business solutions)
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Participate in complex applications and systems development, programming.
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Propose solution options.
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Support knowledge management processes and ensure knowledge is codified and managed.
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Ensure design leverages existing reusable components, traces back to business requirements, and that new modules are designed with reusability in mind.
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Identify and address any issue that affects the integrity of the application (e.g. cross-capability/release issues).
Qualifications and Skills:
Must Have Skills:
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7+ years development and End to End design experience (J2EE, Java 8)
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7+ frameworks like Spring, Spring MVC, Spring boot, Spring Security (OAuth, LDAP)
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3+ years RESTful API
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3+ years database knowledge preferred oracle
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Hands- on experience with development tools and frameworks such as Maven, Jenkins, Gradle, Git, and Nexus.
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1+ years building kafka based application (Kstream/producer-consumer)/MQ
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Strong knowledge of core Java
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Experience working on Banking Domain Projects
Good to Have:
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Building/Worked on File Processing applications.
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Agile/Waterfall and SDLC/PMLC processes
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Hands- on experience of SSO, MFA, PingFed, OIDC, OAuth, API gateway
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Continuous Integration and Test-Driven Methodologies
Education
- BS/BA degree in Computer Science, Engineering, Mathematics or equivalent work experience.
Additional Information:
Join in on what others in TDS Technology are doing:
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Inspire a positive work environment and help champion quality, innovation, teamwork and service to the business.
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Learn voraciously, stretch your thinking, share your knowledge and educate others.
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Communicate and collaborate with both technical and non-technical professionals.
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Cultivate winning relationships by building trust with business and technology partners.
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Share our commitment to productivity, effectiveness and operational efficiency
#LI-Tech
Senior IT Developer
TD
Toronto - 304.37kmIT & Telecoms Full-time
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ADMINISTRATIVE ASSISTANT Full-time Job
Administrative Jobs MontréalJob Details
We are looking for a highly organized and proactive Administrative Assistant to support our Chief Economist and the Vice-President of External Communications. This role requires a rigorous person with excellent coordination skills, including complex travel planning, and the ability to provide day-to-day administrative support in a bilingual and dynamic environment.
CHALLENGES TO BE MET
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Coordinate travel logistics (domestic and international): flights, accommodations, itineraries, expense reports.
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Manage calendars, organize meetings in different time zones, and prepare briefing documents.
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Support the preparation of presentations, reports and communications for internal and external audiences.
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Liaise with internal teams and external stakeholders to ensure smooth coordination.
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Process invoices, purchase orders and expense reports in accordance with internal policies.
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Provide ad hoc support to the Executive Assistant as required.
WHAT WE ARE LOOKING FOR
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Diploma of Collegial Studies (DEP or DEC) in office automation technology or related field.
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Minimum of 3 years of relevant experience in administrative support, ideally in a corporate or public affairs context.
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Demonstrated experience in managing complex travel and executive agendas.
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Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
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Excellent organizational, time management and prioritization skills.
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Excellent oral and written communication skills in French and English.
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Discretion, diplomacy and professionalism.
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Ability to work independently and adapt to changing priorities.
#INDHP
ADMINISTRATIVE ASSISTANT
BDC
Montréal - 204.51kmAdministrative Jobs Full-time
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Customer Service Team Lead (Night and Weekend) - DuProprio Full-time Job
Customer Service MontréalJob Details
DuProprio is currently looking for a Customer Service Team Leader for evening and weekend shifts .
Sounds like a good fit? Would you like to put your passion to good use and join the customer service team as a Customer Service Team Leader ?
Reporting to the Deputy Director of Residential Services, your responsibilities will include leading, mentoring, and developing customer service advisors to ensure the quality of services offered to clients. You will play a key role in human resources management, strategic planning, and customer satisfaction.
Concretely , what do your days look like ?
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Organize sessions to support individual and collective progress ;
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Implement actions to achieve the department's objectives ;
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Plan and supervise initial and ongoing training with the training team ;
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Identify training needs to support business objectives;
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Ensure adherence to timetables and ensure proper planning and management of resources with the workforce planner ;
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Distribute tasks and ensure their execution ;
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Prepare and lead team meetings ;
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Participate in various tasks related to human resources management such as recruitment and performance management ;
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Ensure sound management of complaints, monitor surveys and provide exemplary customer service;
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Identify optimization opportunities and contribute to improvement strategies.
What do you need to be a customer service team leader with us ?
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Accumulate 2 to 5 years of experience in customer service, including experience in management , supervision or team coordination ;
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Be available three days a week from 10:30 a.m. to 7:00 p.m., as well as Saturday and Sunday from 8:00 a.m. to 3:00 p.m.;
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Supervise the team with mobilizing leadership, promoting autonomy, innovation and accountability ;
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Develop a clear operational vision aligned with the organization's strategic objectives ;
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Have a proactive approach in defining and implementing continuous improvement strategies ;
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Demonstrate an ability to lead projects or initiatives aimed at improving customer experience or internal operations ;
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Demonstrate managerial courage and be able to face uncomfortable situations ;
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Provide exceptional customer service by placing customer needs at the heart of priorities ;
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Communicate effectively orally and in writing ;
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Be able to clearly convey expectations and give constructive feedback;
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Have excellent management of time, priorities and resources ;
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Use technological tools (CRM, office software, communication platforms) with ease ;
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Adapt to changes and demonstrate flexibility in a changing context.
Benefits that make a real difference :
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A group insurance program paid in part by the employer (drug, dental, travel, life, disability insurance, etc.) including a $5,000 health account ;
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A bonus system to highlight and reward your work ;
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A generous vacation policy ;
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5 days of paid floating leave upon starting your job;
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Access to an employee and family assistance program ( EAP F ) ;
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A telemedicine service ;
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An annual allowance of $ 20 for your sports and cultural activities ;
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A day of paid leave when you move and for volunteering;
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Several employee discounts so that you can carry out your real estate projects with complete confidence and at lower costs .
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An annual base salary plus a performance-based commission plan .
And we don't stop there, because we really care about you:
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A hybrid and flexible teleworking formula;
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An integration process to quickly familiarize you with your work environment and our services;
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A work environment that prioritizes both your professional development and your personal growth ;
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A social club that ensures your daily life with us is pleasant and stimulating;
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Collaborative teamwork where your wildest ideas are welcomed and even encouraged.
EspaceProprio is an independent subsidiary of the Desjardins Group, which works exclusively in the field of housing and ensures the integration, coordination and support of the various companies acquired by Desjardins, such as DuProprio, RénoAssistance and Confia.
#LBDP
#LI-Hybrid
Customer Service Team Lead (Night and Weekend) - DuProprio
EspaceProprio
Montréal - 204.51kmCustomer Service Full-time
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PROJECT COORDINATOR Full-time Job
Management TorontoJob Details
Job Summary:
As a Project Coordinator – PMO, reporting to the Manager of Capital Construction, you’ll play a pivotal role in delivering impactful projects for the City’s Corporate Real Estate Management division. Working within the Project Management Office, you’ll drive project coordination, financial tracking, procurement, and resource planning across diverse and high-impact portfolios, including:
- State of Good Repair, AODA, Small Capital, and Asset Management Projects
- Affordable Housing, Shelters, and Cultural Infrastructure
- Strategic, Multi-Million-Dollar Capital Projects
You'll be a key force in supporting project teams to boost efficiency, streamline execution, and meet KPIs—ensuring high-quality outcomes and strong team collaboration across complex, city-building initiatives.
Major Responsibilities:
- Implements detailed plans and recommends policies and procedures regarding program specific requirements.
- Conducts research into assigned area ensuring that such research considers developments within the field, corporate policies and practices, legislation and initiatives by other levels of government.
- Provides input into and administers assigned budget, ensuring that expenditures are controlled and maintained within approved budget limitations by reviewing quotations, invoices, physical and financial progress of work packages to ensure expenditures align with approved limits.
- Supervises assigned projects, ensuring effective teamwork, communication, high standards of work quality, organizational performance and continuous learning.
- Deals with highly confidential matters such as labour relations, human resources and hiring.
- Participates in the job hiring process, contributing to the production of the practical and oral examination of staff and as a member of the interview panel, when requested.
- Makes recommendations to divisional management to support management functions and improve efficiency and effectiveness of service delivery regarding service optimization and business process simplifications that could result in alternate service delivery, changes in staffing levels, restructuring, and resource allocation.
- Identifies priorities and develops appropriate responses within the Division on issues related to assigned projects and or program implementation.
- Leads and co-ordinates the divisional response for corporate special projects/programs assigned by the Manager, Program Managers, Project Managers, Project Directors in support of the Director.
- Assists in the roll out of change management and training initiatives to support divisional transformation and project delivery process improvements.
- Liaises with divisional budget, contract award, procurement, accounting and administrative staff.
- Represents the division on Divisional and Corporate workgroup and committees
- Monitors changes to corporate policies and procedures and determines impact on divisional operations.
- Coordinates and maintains ongoing tracking and follow up on project / program directives with program and divisional management teams such as management information dashboards and program/project status reports using various software platforms for reporting.
- Coordinates completion of project and divisional work plans with divisional staff.
- Prepares documents for Divisional Management by conducting research, analysis and scrutiny of all applicable materials.
- Acts as a liaison between the project / program team and other divisions across the City, with respect to project divisional and operational issues in order to establish, maintain and develop communications with other divisions, agencies and boards to ensure effective partnerships within the corporation.
- Attends meetings, prepares agendas and meetings minutes on behalf of the Manager and Project Managers, when requested.
- Coordinates and supports the work of project/program, divisional and corporate initiatives related to the division.
- Organizes project team staff retreats, divisional team meetings, events and various communication material as required.
- Makes presentations to senior divisional staff ensuring information on divisional and corporate initiatives and policies is disseminated/understood.
- Provides direction and composes content for the project/program and division's website (internal/external), working with Communication staff through design and production.
- Communicates regularly with all operating areas of the division to assist with issues affecting the division or program, informs Project Managers, and provides support to the Manager and Project Director on issues that require divisional coordination and policy rollout.
- Recommend service optimizations, support management functions, and coordinate responses for corporate special projects. This includes tracking project/program directives, maintaining dashboards, preparing council staff reports, and creating briefing notes for senior leadership.
- Oversees the development of the project / program Plans
- Collects, analyzes, evaluates, interprets, and maintains a variety of information/data sets to support project/ program implementation including project / program data related to drawings, budget and costing, procurement using various software platforms (i.e. SharePoint ARIBA, SAP, Excel, etc.) with strong ability to create visual tools such as dashboards, tables, charts and graphs, including standard bar and pie charts, as well as more advanced types to help users analyze, visualize, and share data (IE, Power BI, Tableau).
- Provides program and project management supports to the Manager, Program Manager and Project Managers as required and by organizing interdivisional working groups, setting agendas, documenting project requirements and reporting findings in order to expedite project start-up and close-out activities in compliance with project delivery procedures.
- Coordinates project activities and provides direction to the project and program team and consultants as required. Monitors work output and ensures results are achieved within specified time frames and budget restrictions ensuring effective project communication throughout the project life cycle.
- Project Coordination to liaise with, and coordinate, technical input from divisions to define the project scope, develop project work plans and schedules with consultants, other stakeholders and external agencies.
- Supporting project controls and logs by creating, reporting and updating project control logs, such as dashboards, monthly project status updates, cost control processes, monthly cash flow analysis, and capital program reporting for capital delivery teams.
- Support procurement processes by preparing pre-tender documentation, assisting with award recommendations, and streamlining approval timelines.
- Develop and execute RFx (RFP, RFT, RFQ, etc.) packages in collaboration with Project Managers, Managers, and Directors by compiling and preparing drafts tender documents, bid analysis, reports and briefing notes for award recommendations.
- Liaise with procurement, accounting, and contract management teams to ensure timely and compliant execution of project agreements.
- Supports the administration of vendor roster agreement solicitations and tracking for project delivery staff.
- Review and validate the work of vendors to ensure adherence to their contract agreement, owner requirements, City by-laws, policies and procedures.
- Reviews changes, recording and recommending for approval, vendor progress claims in accordance with terms of contract and amount of work completed.
- Maintains records and track contract deficiencies, takes corrective actions as needed, ensures contracts are properly completed and formally handed over, and establishes and maintains warranty records in accordance with contract terms.
- Assists supervisor/project manager in handling investigations and formulating responses to inquires and complaints from project clients, staff, elected officials and community members
Key Qualifications:
- Post-Secondary diploma, certificate or degree in Project Management / Architecture/ Engineering/ and/or equivalent combination of education and experience pertinent to the job function.
- Considerable experience coordinating, supporting and facilitating small and large scale strategic projects, applying project management principles, practices and methodologies including the definition of project purpose and objective, project activities, milestones and deliverables, monitoring and tracking progress, and communication to stakeholders throughout the project life cycle.
- Experience researching, investigating and analyzing complex concepts, data, business processes, to identify best practices, make recommendations, create efficiencies and drive corporate effectiveness for improvements in service delivery.
- Excellent negotiating, conflicting resolution and problem-solving skills with the ability to gain buy-in and support from managers and senior staff on new approaches, change initiatives and implementation of best practices.
- Advanced time management and prioritization skills, including planning, organizing and coordinating projects and assigned tasks.
- Highly developed verbal communication and presentation skills, with the ability to communicate complex ideas at all levels of the organization, with advanced interpersonal skills and the ability to work collaboratively with others.
- Experience coordinating change management initiatives and organizing complex multi- stakeholder projects to successful project completion.
- Advanced skills in the corporate competencies of: Relationship Building and Political Acuity, Continuous Improvement and Innovation, Teamwork, Public Service Commitment and Customer Focus.
- Experience conducting detailed and/or non-structured research or analysis with minimum supervision, within tight deadlines.
- Excellent writing skills, with experience creating project documentation (charters, workplans, project management plan, etc.), reports, briefing notes, fact sheets, Q&A's with the demonstrated ability to write and present complex information to a variety of audiences.
- Experience reading and interpreting site plans, architectural, mechanical, electrical and structural, interior design drawings and specifications with a thorough knowledge of design and construction techniques, materials, fixtures + furnishings, life cycle costing, various codes, principles and practices related to building design and construction.
- Demonstrated knowledge of applicable codes and government legislation such as the Occupational Health and Safety Act and its regulations, the Construction Act the National Fire Code, Ontario Building Code (OBC), Construction Standards Association (CSA), Accessibility for Ontarians with Disabilities Act (AODA), and other relevant codes and regulations.
- Experience with project / program control and monitoring activities including risk analysis, cost forecast, schedule analysis, quality control, project action + decision logs and change request approval reporting.
- Demonstrated ability to exercise judgement and discretion managing confidential information
- Demonstrated ability to review, interpret, develop and prepare process maps and drawings.
- Thorough understanding of construction practices, materials and methodologies. Strong understanding of the Project Management Process and project coordination.
- Proficient with a variety of software packages including, MS Office (i.e. Word, Excel, Access, Visio and PowerPoint), project scheduling + tracking software (i.e. MS Project, Primavera P6, PowerBI), AutoCAD, Revit, SharePoint, and general knowledge of SAP with strong data analytics and spreadsheet abilities.
- Ability to travel to various work locations throughout the City of Toronto which may require a valid Province of Ontario Class "G" Driver's Licence
- Project Management Institute Certificate (PMP) would be considered an asset.
PROJECT COORDINATOR
EspaceProprio
Toronto - 304.37kmManagement Full-time
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