4427 Jobs Found
Administrative Associate, Wood Gundy-Bilingual Full-time Job
Administrative Jobs MontréalJob Details
What you’ll be doing
As a member of CIBC Wood Gundy, you will be responsible for building and growing Wood Gundy client portfolios through specialized relationship management, reliable investment advice and exceptional client service. As a Administrative Associate, you will work closely with a team of CIBC Wood Gundy Investment Advisors to help them manage their portfolios and build new business relationships. You will communicate directly with high net worth clients to provide support, identify opportunities and proactively enhance the client experience.
At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.
How you’ll succeed
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Administrative Support - Maintain compliance standards when dealing with clients or handling client files. Perform administrative duties and participate in administrative processes related to Investment Advisor and team support. Assist in the development of investment plans and written proposals for current and prospective clients. Assist with processes to redirect assets to appropriate financial products based on client risk tolerance and demographic profile as determined by the Investment Advisor.
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Client Engagement - Focus on each client's experience and connect on a personal level to make every interaction meaningful. Anticipate client needs and communicate promptly with your team to build trust and deepen client relationships. Identify activities, processes, and opportunities to improve the client experience. Follow through on requests by answering questions and providing an exceptional experience.
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Critical Thinking - Verify documents in accordance with established signature delegation procedures to confirm that documents received from clients are complete and properly signed. Review complex legal agreements related to cash management products to enable the implementation of new products and changes to existing products. Close gaps in signing authority documents, escalate unresolved issues, enforce policies, or engage appropriate internal partners to facilitate resolution.
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Organizational Skills - Support your Advisor by responding quickly to client requests and maintaining compliance standards on all files. Drive team success by improving team productivity, proactively uncovering business opportunities, and assisting in the allocation of assets to the right financial products.
Who you are
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You put clients first. You communicate to find the right solutions. You exceed expectations because it's the right thing to do.
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You are a certified professional (an asset) You are an Investment Representative (IR) and your license is in good standing and therefore you completed the Canadian Securities Course (CSC) and the Standards of Conduct Manual (CPH). It is an asset to have your Options and Derivatives (DFOL) license.
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You put your heart into your work. You care about people and respect different points of view. You listen to others and learn from their experience.
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You understand that every detail counts. You notice things that others don't. Your critical thinking skills help inform your decision-making.
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You make sense of data. You enjoy studying complex problems and interpreting information. You are confident in your ability to communicate detailed information in a powerful way.
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Experience in the financial services and brokerage industry and a working knowledge of various listing instruments are required.
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Values matter to you. You are your own person at work and embody our values of trust, teamwork, and accountability.
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You’re fluent in French and English to serve our clients in the community.
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
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We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
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Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
-
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
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CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]
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You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
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We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Job Location
Montreal-1 Place Ville Marie
Employment Type
Regular
Weekly Hours
37.5
Skills
Analytical Thinking, Business Development, Business Documentation, Customer Experience (CX), Developing Proposals, Financial Products, Investment Portfolios, Marketing Activities, Transaction Banking, Work Collaboratively
Administrative Associate, Wood Gundy-Bilingual
CIBC
Montréal - 204.51kmAdministrative Jobs Full-time
Learn More
Administrative Assistant (10 Month Contract) Bilingual Mandarin and Cantonese Full-time Job
Administrative Jobs TorontoJob Details
CIBC’s Wood Gundy team is the full-service brokerage division of CIBC serving our high net worth clientele. As an Administrative Assistant you will be responsible for providing administrative support to the Investment Advisor team in our Wood Gundy brokerage. You’ll work closely with the team of Advisors as they plan and manage client investments. You’ll play a key part in supporting and servicing high net worth client accounts. You’ll provide ongoing support to a team that goes above and beyond for their clients. This position is a great opportunity to learn the investment business in a professional, dynamic work environment with one of Canada's leading Brokerage.
At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time Monday through Friday.
How you'll succeed
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Administrative Support - Maintain compliance standards in client dealings/client files. Conduct administrative activities and engage in administrative processes associated with supporting the IA(s) and teams. Engage in all marketing and business development activities and assist in the development of investment plans and written proposals for prospects and clients. As determined by the IA, assist in processes to direct assets into suitable financial products based on the client’s risk reward tolerances and demographic profile.
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Client Engagement - Connect on a personal level to make every interaction meaningful. Enhance relationships by collaborating with your team and providing administrative support to ensure client needs are met. Respond to requests by answering questions and providing an exceptional experience.
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Relationship Building - Heighten CIBC brand awareness in your community by attending local events and participating in marketing and outreach activities. Grow your network to create lasting connections that will generate future opportunities. Work closely with your team to connect clients with the right opportunities.
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Organizational Skills - Support Investment Advisors by providing timely responses to client requests and maintaining compliance standards in all files. Enable team success by improving team productivity, proactively uncovering business opportunities, and helping to direct assets into the right financial products.
Who you are
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You can speak Mandarin, Cantonese and English.
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Successful completion of the Canadian Securities Course (CSC), Conduct & Practice Handbook (CPH), and Investment Representative (IR) licensing is preferred.
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You have strong marketing and communications skills
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You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
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You engage with your heart and mind. You care about people and understand different perspectives. You listen and learn from the experiences of others.
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You understand that success is in the details. Your critical thinking skills help to inform your decision making.
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You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partner. You build trust through respect and authenticity.
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Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential.
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We work to recognize you in meaningful, personalized ways including a competitive compensation, a banking benefit*, wellbeing support and additional offers such as employee and family assistance programs and MomentMakers, our social, points-based recognition program.
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Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
*Subject to program terms and conditions
What you need to know
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CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]
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You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
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We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Expected End Date
2026-03-06
Job Location
Toronto-4110 Yonge Street
Employment Type
Temporary (Fixed Term)
Weekly Hours
37.5
Skills
Accountability, Activity Coordination, Interpersonal Communication, Multitasking, Office Administration, Organizational Efficiency, Personal Initiative
Administrative Assistant (10 Month Contract) Bilingual Mandarin and Ca...
CIBC
Toronto - 304.37kmAdministrative Jobs Full-time
Learn More
Consultant, Java Development Full-time Job
IT & Telecoms TorontoJob Details
What you'll be doing
You’ll be joining CIBC’s Core Banking Application Engineering Group and be at the heart of CIBC’s core banking transformation, successfully delivering complex, enterprise-scale applications involving multiple back-end systems. As a seasoned Java Developer, you will build, implement and maintain , flexible and modular solutions that enhance the client experience across lines of businesses in Java You’ll assist with the planning and strategy for the technical design, development and integration of these applications.
How you'll succeed
· Programming Skills - Develop code and test computer programs for straightforward assignments. Review, analyze, and modify programming systems, including encoding, testing, and debugging.
· Systems Implementation - Participate in the technical design, development, and integration of cross functional, multi-platform application systems.
· Planning and Coordination - Effectively interact with team members, end users, business analysts, and technical resources to gather requirements and prepare design specifications as instructed by senior team members.
Who you are
· You can demonstrate experience with: 4+ years working software development experience. This role requires experience in Java/J2EE, Spring Boot, Angular/React, JSP/EJB/JMS, Oracle, Hibernate, Rest Services, JSON, Unix/Linux, WebLogic/JBoss, PL/SQL, Web Services/SOAP/XML, Maven/Ant, Soap UI/Junit, Design Patterns. Sound experience in Object Oriented design. Experience building and integrating with external systems using SOAP/REST API connectors. Experience in Agile, Iterative and Software Delivery Life Cycle (SDLC). It’s an asset if you have experience with OpenShift/Azure, Jenkins, Github, Artifactory, or other DevOps tools.
· Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.
· You embrace and champion change. You'll continuously evolve your thinking and the way you work in order to deliver your best.
· You’re digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.
· You're driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to create a shared vision.
· Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
-
We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
-
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
-
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
-
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]
-
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
-
We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Job Location
Toronto-81 Bay, 24th Floor
Employment Type
Regular
Weekly Hours
37.5
Skills
Analytical Thinking, Application Development, Applications Programming, Emerging Technologies, J2EE Platform, Java Enterprise Edition, Project Management Technology, Spring Boot, Web Services, Work Collaboratively
Consultant, Java Development
CIBC
Toronto - 304.37kmIT & Telecoms Full-time
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Marketing Specialist, Bar and Restaurant Network - Laval and surrounding areas Full-time Job
Marketing & Communication LavalJob Details
As a Merchandising Specialist in the Laval and surrounding areas , you will be part of a world-class sales team. The Merchandiser will work in collaboration with the regional sales team and will report to the District Manager. You will carry out merchandising activities according to the established plan and the available space in order to ensure the effective marketing of Molson products to customers in your territory in order to achieve sales volume and market share objectives. You will design and arrange displays, you will have to ensure the availability, visibility and accessibility of products and will contribute to maintaining good business relationships with your customers.
- Schedule: Monday to Friday
- Annual salary of $42,292 + $0.55/km
- Monthly allowance for cell phones
- Social benefits
- Company branded clothing will be provided
- Possibility of participation in the pension fund
Responsibilities:
- Carry out merchandising activities in your territory according to the defined parameters as well as your visit schedule;
- Ensure excellent merchandising activities and proper use of advertising materials in your territory;
- Optimize the distribution and presentation of doors in store (rotation, new products, etc.);
- Seize all opportunities for additional sales through new merchandising spaces at your customers' premises;
- Develop and maintain privileged business relationships with your customers by ensuring that problems are resolved quickly and that their level of satisfaction is optimal;
- Enter orders into systems and work closely with the Telesales department;
- Stay abreast of competitor initiatives and initiate appropriate actions.
Other qualifications:
- You have at least a DES. A DEC or Baccalaureate in a relevant field will be considered an asset;
- You have a minimum of one (1) year of experience in merchandising or sales.
- Experience in the food industry is a strong asset;
- You know the main merchandising and sales techniques
- You have a valid class 5 driving license and a car for your travel and the transport of promotional material;
- You are bilingual (French and English), both orally and in writing;
- You are dynamic, an excellent communicator, and able to demonstrate autonomy, initiative and creativity;
- You are available for a work schedule from Monday to Friday
- You share Molson's values: integrity and respect, excellence, quality, creativity and passion.
Job Perks You Should Know:
- We care about our people and our planet and have challenged ourselves with ambitious goals surrounding our core priorities.
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We care about our communities and do our part to make meaningful contributions – from charitable donations to taking to the streets together to build parks, giving back is part of our culture and who we are.
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Participation in a variety of business resource groups, which can offer volunteer opportunities, leadership experience, and organization-wide networking
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Ability to grow and develop your career through our Premier Choice learning opportunities
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Participation in our Total Rewards program with a competitive base salary, incentive plans, parental leave, health insurance, dental insurance, a retirement savings plan with an incredible employer match, generous paid time off plans, an engaging wellness program, and an Employee Assistance Program (EAP) with incredible resources
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On-site pub and access to trendy designer clothing and accessories and great featured events, not to mention, of course… free beer and drinks!
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Work within a dynamic and innovative company, meet passionate colleagues and partners with varied experiences and backgrounds
Marketing Specialist, Bar and Restaurant Network - Laval and surroundi...
Molson Coors Beverage Company
Laval - 198.31kmMarketing & Communication Full-time
42,292
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General Labourer, Warehouse Full-time Job
Coca-Cola Canada Bottling Limited.
General Category OttawaJob Details
Facility Location- Ottawa
Job Function - Warehouse Operations
Shift/Hours – Monday-Friday 2:30pm-11:00pm
Pay - $20.00/hour + $1.00/hour shift premium past 6pm
About This Opportunity
In the role of General Labourer, Warehouse, duties primarily include the physical handling of products, materials, supplies, and equipment. Utilizing an electric/manual pallet jack, customer orders are picked based on information provided by the handheld scanner. Upon completion of the pallet/order, it is ensured that it is properly wrapped, labeled, and prepared for shipment.
- Location: Ottawa's Warehouse
- Schedule: Monday to Friday from 14h30 to 23h00 (possibility for part time 3 or 4 days a week)
- Wage: $20/hr (1$ premium per hour starting at 18h00)
Responsibilities
- Responsible for building accurate, quality product orders, and ensuring they are secure for transport before being loaded into the truck for delivery to Coke Canada Bottling customers.
- Where applicable, utilize voice picking software to build orders at or above company standards for productivity and accuracy.
- Capable of operating industrial powered equipment such as pallet jacks and hand trucks.
- Responsible for meeting daily productivity requirements.
- Move product and/or materials manually as required.
- Responsible for staging completed pallets in designated shipping areas.
- Consistently bending, kneeling, climbing and lifting up to 50 pounds
Qualifications
- High School Diploma Preferred;
- Prior warehouse experience;
- Ability to operate a manual and/or powered pallet jack or lift product;
- Demonstrated attention to detail.
General Labourer, Warehouse
Coca-Cola Canada Bottling Limited.
Ottawa - 47kmGeneral Category Full-time
20
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Dispatcher, Customer Scheduling Full-time Job
Coca-Cola Canada Bottling Limited.
Customer Service MontréalJob Details
Internal Title: Planner, Reactive
Facility Location- Brampton or Montreal- If the succesfull candidate is located near Brampton facility, they are required to work hybrid, 3 days in office and 2 days from home. If in Quebec, this position is WFH
Shift: Tues to Saturday 6:00 AM to 2:00 PM
About This Opportunity
Reporting to the Supervisor, Equipment Services Operations, the Dispatcher, Customer Scheduling is responsible for overseeing the completion of reactive equipment activities in SAP. The primary function of this role is to enable the Fields Service Technicians by dispatching their activities while providing additional support to the field as required.
As a point of contact for Field Service, Coca-Cola Limited, the Customer Sales Solutions Centre (CSSC), and the customer, timely and effective communication is critical. The position will be responsible for handling inbound customer calls, resolving escalations, and responding to investigation requests.
Responsibilities
- Oversee the dispatching of equipment service calls
- Monitor the Dispatch Grid and backlog to ensure productivity and efficiency
- Select outlets for service based on standard scheduling guidelines and include local considerations (Collective Bargaining Agreement.) in Technician workday
- Accurately process and schedule Customer Service Tickets within designated milestones.
- Receive inbound emails and calls from the Technician or Field Service Supervisor
- Perform parts transfers or market searches for technicians (evenings and weekends)
- Act as a contact between CSSC and Field Service for escalations and investigation
- Report on equipment and service activities for key stake holders and other functional areas
- Oversee equipment service projects and initiatives
- Create Purchase Orders (POs) in SAP
- Process and audit Market Execution Partner (MEP) invoicing
Qualifications
- High school diploma required
- 1+ years of customer service experience required
- Strong communication by email, phone, in person
- Ability to work effectively in a team environment
- Proficient in Microsoft Office products; Outlook, Excel, Word, etc.
- Flexibility to work evenings, weekends, and holidays.
- SAP experience is an asset
- Knowledge of Canadian geography is an asset
Dispatcher, Customer Scheduling
Coca-Cola Canada Bottling Limited.
Montréal - 204.51kmCustomer Service Full-time
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Labourer, Water Distribution Full-time Job
Public Service OttawaJob Details
The Water Distribution Branch manages the operation and maintenance of City of Ottawa’s water distribution system to ensure the continuous and adequate supply of high quality potable water to customers at the lowest cost, including condition assessment, leak detection, operation, repair and maintenance of all mains, valves, and services within the distribution system; inspection, maintenance and repair of fire hydrants; and support to City capital and private development works related to water distribution buried infrastructure.
You are responsible for providing manual labour to support other Unit or Branch staff with the inspection, operation, maintenance and repair of Water Services infrastructure. You are also responsible for assisting with the operation and maintenance of the City’s fire hydrants, and providing other support to the Unit.
The Wastewater Collection Branch is responsible for the operation and maintenance of the City’s Wastewater Linear Collection infrastructure.
You are responsible for performing or assisting with inspections, maintenance and general repairs of the City’s sanitary, combined and storm sewer system structures (e.g. access/maintenance chambers, catch basins, inlet/outlet grills, regulators, manhole covers) that don’t require excavation.
EDUCATION AND EXPERIENCE
Completion of Grade 10
Minimum of 2 months of related experience
CERTIFICATIONS AND LICENCES
KNOWLEDGE
- Knowledge of applicable health and safety legislation, including the rights and duties of workers
COMPETENCIES, SKILLS AND ABILITIES
- Conduct oneself in accordance with the City’s Code of Conduct and other City policies in order to reflect a good image to the public, contractors and other City of Ottawa employees
- Safely operate equipment and tools
- Use a computer and learn to operate mobile handheld units
- Mechanical aptitude
- Communicate effectively
- Good interpersonal skills
- Work effectively as part of a team, and independently when required
- Reliable
- Self-motivated and flexible
- Desire to learn new skills
- Organized
- Safety oriented
- Physical ability to do the work
- Work overtime and on-call
WHAT YOU NEED TO KNOW
- Language Requirement: English oral, reading, writing
- You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Labourer, Water Distribution
City Of Ottawa
Ottawa - 47kmPublic Service Full-time
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Licensed Mechanic Full-time Job
Maintenance & Repair OttawaJob Details
The Transit Fleet and Facilities Maintenance team provides safe, reliable, efficient, timely and cost-effective transit vehicle maintenance services to support federally regulated transit services within the City of Ottawa.
Reporting to a Garage Supervisor, you are responsible for performing a wide range of duties expected of a Truck and Coach Technician, including, but not limited to, the following: conducting diagnostic inspection of vehicles*, performing general mechanical overhaul and repair work , and performing daily maintenance repairs. You perform all unit changes or repairs to Fleet vehicles (including but not limited to transmission, brakes, suspensions, electrical components, injectors, radiators, steering, differentials and air systems) and make miscellaneous adjustments to doors, destination signs and other vehicle systems.
vehicles*-refers to buses within the Transit Fleet Maintenance Division and any other Fleet vehicle within the Municipal Maintenance Division (cars/trucks, forklifts, etc.).
EDUCATION AND EXPERIENCE
Completion of Truck and Coach Technician apprenticeship program of 6720 hours
Completion of advanced technical courses is an asset
Minimum of 1 year of experience following attainment of certification
CERTIFICATIONS AND LICENCES
KNOWLEDGE
- City policies and procedures affecting shop operations
- Considerable knowledge of the vehicle systems, and the standard methods, tools, and equipment used in the trade
- Diagnostic equipment
- Personal computers, with ability to use the Fleet Management Information System.
- Safe work practices of the trade.
- Knowledge of applicable health and safety legislation, including the rights and duties of workers
COMPETENCIES, SKILLS AND ABILITIES
- Successful completion of a pre-employment ergonomic assessment is required
- Work independently, with minimal direction, and collaboratively with peers and managers as part of a maintenance repair team
- Read, understand and interpret service manuals, schematics, drawings, and work orders
- Plan work and make estimates of materials and time required to perform the work
- Perform safety inspections on buses/vehicles
- Operate within a computerized Fleet Management Information System
- Ability and facility to use tools and equipment with precision
- Possess analytical skills and be detail oriented
- Communicate effectively, both orally and in writing
- Able to efficiently use, operate and maintain tools and state-of-the-art automotive diagnostic and test equipment
- Able to organize, clean and maintain a safe work area
- Possess a work record of good attendance and job performance
- Possess sound judgement
- Use initiative to meet deadlines
- Able to establish and maintain good working relationships with fellow employees in a team environment
- Good manual dexterity and ability to work to close tolerances
- Able to tolerate exposure to moderate amounts of noise, dust, grit, oil/grease, fumes, solvents, paints, lacquers, hot/sharp metals and surface finishing products
- Physically fit, with stamina to perform the duties of the trade (which may include working in a standing position for long time periods)
- Able to work in uncomfortable or confined positions on occasion
- Provide own hand tools relating to the trade (SAE & Metric as required) according to provisions of the Collective Agreement
- Able to work a variety of scheduled shifts, including week-ends, on-call and nights, as per the Collective Agreement
WHAT YOU NEED TO KNOW
- Language Requirement: English oral, reading, writing
- Police Record Check: The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.
- Driver’s License Requirement: A valid Ontario unrestricted G class driver’s license (or provincial equivalent) with no more than 6 demerit points accumulated
- Must complete City training and obtain Ontario unrestricted CZ class driver’s licence (or provincial equivalent) within the timeframe determined by the employer, in order to operate a City of Ottawa Bus.
- Additional vacancies may occur during the competition process; Must be able to work shifts, weekends and statutory holidays at a variety of locations.
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Licensed Mechanic
City Of Ottawa
Ottawa - 47kmMaintenance & Repair Full-time
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Client Service Agent Full-time Job
Customer Service OttawaJob Details
ServiceOttawa is the first stop for City of Ottawa services for residents and businesses through ottawa.ca, My ServiceOttawa, Call Centre Services (3-1-1) and the Counter Service Centres. ServiceOttawa provides a gateway to the City so that residents and businesses don’t have to navigate multiple departments to get what they need. The mandate of ServiceOttawa is to achieve better outcomes for Ottawa residents and businesses when they access City services, by providing a consistent and positive client experience across multiple channels with a focus on Service Excellence.
In this key client facing and customer service role, you are responsible for providing information and customer services for a wide range of City services, programs, policies, procedures, permits and fee structures, as part of a team of agents, delivered through a Client Service Centre; ensuring service continuity in responding to inquiries and urgent requests from the public, elected officials, internal staff, and other government agencies through a variety of platforms (primarily by phone and including electronic/web, email and in-person) in the most efficient and professional manner possible, minimizing referrals and transfers to other subject matter experts, where possible, and ensuring follow up where requested. Work is performed in accordance with corporate/departmental/branch policies, procedures, standards and guidelines, as well as any applicable legislation/regulations, and in meeting performance and quality assurance standards.
EDUCATION AND EXPERIENCE
Completion of Grade 12
Post-secondary education and/or training related to Customer Services is an asset
Minimum of 3 years of relevant experience in a customer service environment, providing service to the public by telephone, in person, in writing and electronically in a multi-service environment, such as a in call centre and/or a counter service operations
KNOWLEDGE
- Knowledge of customer service delivery mechanisms and computer programs as they relate to products and services within the Client Service Centre
- Customer Service practices and strategies to resolving customer related complaints
- Corporate Microsoft computer applications MSWord , Outlook, Excel, Internet Explorer/Ozone, and job specific programs such as LAGAN, Knowledge BASE, Ottawa.ca, MAP, ITX, VTAX, Aqacis,CLASS, RSVP, Autoprocess, SAP, etc.
- General office equipment
- Corporate cash handling procedures, operation of cash register, balancing cash and preparing daily deposits
- Knowledge of applicable health and safety legislation, including the rights and duties of workers.
- Knowledge of City of Ottawa organizational structure, services and personnel is an asset
COMPETENCIES, SKILLS AND ABILITIES
- Strong interpersonal and communication skills combined with excellent customer service skills especially during busy periods, stressful situations or emergencies
- Communicate effectively and tactfully with municipal staff, elected officials and members of the general public by telephone and in-person
- Strong writing skills and ability to compose professional, clear and concise responses to written inquiries
- Organize, multi-task and prioritize work
- Exercise sound judgment and discretion in decision making to selecting/suggesting a course of action within a list of possible alternatives, particularly after-hours, to minimize risk to the corporation and maximize public safety
- Work independently and in a team setting
- Possess an excellent attendance record
- Punctual, reliable and dependable
- Flexible and adaptable to deal with varying situations
- Strong listening/comprehension skills
- Strong organizational skills
- Work a variety of shifts covering a 24-hour/7-days/week/365-days/year service period
WHAT YOU NEED TO KNOW
- Language Requirement: Designated Day 1 Ready – immediate requirement for language proficiency: French: oral, reading, writing English: oral, reading, writing Candidates must meet language requirement for position upon hire.
- The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.
- This position requires the successful candidate to use their own transportation.
- You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Client Service Agent
City Of Ottawa
Ottawa - 47kmCustomer Service Full-time
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Shift Security Supervisor - Weekend Day Shift Part-time Job
Security & Safety Richmond HillJob Details
This position provides security oversight to the client Datacenter. Responsibilities include access control, escalations, loss prevention, incident response, and reporting safety and security incidents. The successful candidate will use strong customer service skills and the ability to facilitate effective communication internally and externally to perform the job. They will respond to email, triage issues, and direct them to the proper authority for resolution. They also assist in the timely completion of reports. They perform administrative and miscellaneous duties as directed by management and serve as the shift supervisor for local personnel, as required.
Pay Rate: $29.00/HR.
Shifts: Saturday and Sunday 1100-2300hrs (Richmond Hill-Leslie and Major Mackenzie Area)
ESSENTIAL FUNCTIONS:
- Monitors physical security operations at the client Datacenter.
- Monitors cameras and access control systems covering data calls and entry/exit doors.
- Dispatches appropriate personnel, as necessary.
- Maintains logs and records in accordance with the Datacenter Standard Operations Procedure (SOP).
- Identifies and escalates issues in accordance with documented policies and procedures.
- Reviews all reports written during shift.
- Ensures all scheduled posts are filled.
- Briefs oncoming Supervisor/Team about incidents during shift or in progress.
- Maintains documentation and follows standardized procedures to successfully complete unannounced audits.
- Collects complete information for detailed report and appropriate follow-up. Prepares well written reports and maintains strict distribution to “need to know” parties.
- Cross-training will be provided for all site-based roles, enabling you to step in for other position coverage and offer relief breaks to guards, when required by operational needs.
- Prepares written and electronic logs and reports as required for the site while entering information in appropriate computer systems.
- Read and comprehends standard operations procedures, post orders, reports, and other printed materials.
- Performs additional tasks assigned by management.
- Conduct training with the staff on a daily, weekly, and monthly basis.
- Conduct drills, and Quality Assurance & Quality Control (QAQC) review
- Conducts foot patrols (for long periods of time or up to 12 miles of distance. It may involve climbing stairs and walking up inclines and on uneven terrain) completing patrol checklists.
- Assist STM with regards to scheduling, covering any open shifts.
- Identifies security shortfalls and offers suggestions from improving the security program.
- Evaluates and escalates potential safety issues within the facility.
- Required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Notify supervisor upon becoming aware of unsafe working conditions.
- Identifies security shortfalls and offers suggestions from improving the security program.
- The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.
- All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) function.
- Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties, or tasks not specifically listed herein.
- In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions.
- All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.
MINIMUM HIRING STANDARDS:
- Must be at least 18 years of age.
- Must have a reliable means of communication, such as cell phone.
- Must have a reliable means of transportation (public or private).
- Valid Ontario Security Guard Licence and First Aid and CPR certificate from a WSIB approved provider.
- Must have the legal right to work in Canada.
- Must have the ability to speak, read, and write English proficiently.
- Must have a high school diploma, secondary education equivalent, or GED.
- Must be willing to participate in the Company’s pre-employment screening process, including background investigation and meet the requirements for a Reliability Clearance through the Government of Canada.
- Must have 2+ years of related work experience as a Security Supervisor, or an equivalent combination of education and experience enough to perform the essential functions of the job, as determined by the company.
SPECIAL REQUIREMENTS:
Able to work during daytime, evening, weekend, and holiday hours
COMPETENCIES
- Must be able to meet and continue to meet licensing requirements
- Must be able to meet and continue to meet requirements for specific skills, certifications and authorizations specified for the assigned accounts.
- Knowledge of security operations and procedures.
- Knowledge of supervisor practices and procedures.
- Skill in staff supervision, including assigning work and providing training and discipline.
- Knowledge of fire inspection procedures.
- Capable of learning a variety of security and safety devices and controls.
- Ability to track and maintain schedule assignments.
- Ability to maintain professional composure when dealing with unusual circumstances.
- Advanced computer skills are required.
- Strong oral and written communication skills.
- Strong customer service and service delivery orientation.
- Ability to provide positive direction and motivate performance.
- Ability to interact effectively at all levels and across diverse cultures.
- Ability to take initiative and achieve results.
- Ability to carry out multiple assignments concurrently.
- Ability to adapt to changes in the external environment and organization.
- Ability to exercise independent judgment and decision-making skills
WORKING CONDITIONS AND PHYSICAL/MENTAL DEMANDS
With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions. In addition to other demands, the demands of the job include:
- Maintaining composure in dealing with authorities, executives, clients, staff, and the public, occasionally under conditions of urgency and in pressure situations.
- May be exposed to stressful situations, such as challenging individuals who are in or approaching an unauthorized area.
- May be required to work overtime without advance notice.
- Keyboard, basic computer usage and operating controls.
- Frequent sitting, standing, and walking, which may be required for long periods of time or up to 12 miles of distance. It may involve climbing stairs and walking up inclines and on uneven terrain.
- Walking, reaching with hands and arms, stooping, kneeling, crouching, and crawling.
- Ability to carry up to 2.5-pound device during the entire shift.
- Depending on assignment may be exposed to inclement weather or be required to work in environments or under conditions that require the use of protective gear and devices and/or awareness of personal safety and safety of others.
- Required ability to manage multiple tasks concurrently.
- Handling and being exposed to sensitive and confidential information.
- Regular talking and hearing.
- May be required to use vehicle in the performance of duties.
- On occasion, it may be required to perform stressful and physical activity.
- Frequent lifting and/or moving up to 10 pounds and occasionally lifting and/or moving up to 25 pounds.
- Close vision, distance vision, and ability to adjust focus.
- This position is structured under a campus model, consisting of 2-3 locations. Site assignments may change on short notice to meet operational needs, while shift hours will remain consistent.
Shift Security Supervisor - Weekend Day Shift
Securitas Canada
Richmond Hill - 296.01kmSecurity & Safety Part-time
29
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Mobile Security Guard Full-time Job
Security & Safety TorontoJob Details
We are looking for Mobile Security Guards for positions in the Kitchener/Cambridge Metropolitan area. You will have a clean drivers abstract and strong knowledge of the various routes and roads around Kitchener, Cambridge and Guelph regions. You are someone that enjoys long shifts and working in a variety of sites including cemeteries. You have a knack for providing excellent customer service and desire to respond and resolve incidents at our client sites. You can work a variety of shifts including days, afternoons, nights and weekends.
We value diversity and inclusion and encourage all qualified people to apply.
The posting will remain open until filled.
Position Overview:
Wages: $18.76/hr
Shift: Monday to Thursday 2000-0800hrs
Location: Cambridge, ON
RESPONSIBILITIES:
- Respond to alarms, security violations/breaches, property damage and trespassers at various sites across the city including banks, technology centres and cemeteries.
- Perform safety checks and maintenance of company vehicles.
- Log all arrivals and departures and other data promptly.
- Respond to vagrants and de-escalate as much as possible, deter trespassers away from the client site.
- Patrol assigned areas when required in marked vehicles.
- Respond to all emergencies and ensure they are resolved promptly.
- Escalate emergencies to law enforcement when required.
- Identify and report any security risks or hazards.
QUALIFICATIONS:
- Valid Ontario Security License
- Valid First Aid and CPR Certificate
- G2 Drivers Licence minimum with a 5-year clean driver abstract.
- 1 year of mobile security experienced strongly preferred.
- Thorough understanding of security protocols and procedures including emergency response.
- Ability to drive-in all-weather conditions and time of day including overnights.
- Ability to de-escalate situations and involve law enforcement where necessary.
- Strong knowledge of the city of Toronto including streets, routes, highways and the ability to navigate alternate routes to respond faster.
- Knowledge of Google Maps or Apple Maps for navigation.
Mobile Security Guard
Securitas Canada
Toronto - 304.37kmSecurity & Safety Full-time
18.76
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Customs Compliance Specialist Full-time Job
Administrative Jobs GuelphJob Details
The Customs Compliance Specialist is responsible for providing compliance and regulatory support to both external and internal stakeholders.
Responsibility
Assign proper classification codes for imported and exported merchandise ensuring the correct duty is paid.
Review vendors and facilities’ FTA certificates of origin for completeness and accuracy, ensure that broker has up to date copy on file.
Resolve all day-to-day operational issues such as import and export documentation discrepancies, classification, valuation, etc. to ensure successful and timely customs clearance of product.
Work closely with Customs Brokers to answer any inquiries related to the declaration and clearance of goods.
Provides customs consulting services regarding customs compliance, and current trade initiatives including blanket claims, duty recovery, rulings, Customs audits, tariff classification, and drawback claims and other government programs.
Research, measure and analyze process improvement opportunities.
Formulate ideas and deliver possible compliance improvement and trade savings opportunities.
Assist with compliance reviews, internal self-assessments, vendor QBRs, and post-entry audits.
Academic/Educational Requirements
College diploma or post-secondary degree in related field.
Certified Customs Specialist (CCS) Designation.
Certified Trade Compliance Specialist (CTCS) considered an asset.
Required Skills/Experience
3 to 5 years of experience in a customs role
Intermediate to advanced experience with Microsoft Excel, Word, PowerPoint.
Experience with Customs systems and rulings.
Strong working knowledge of Customs requirements associated with importation and exportation.
Solid understanding of valuation, tariff treatments, SIMA, and CARM.
Experience in duty drawback, amendments, and customs duty recovery.
Strong organizational, analytical and communication skills.
What Linamar Has to Offer
Competitive Compensation
Employee Benefits package includes but not limited to, Drug, Dental & Vision etc.
Opportunities for career advancement.
Sustainability Counsel
Community based outreach supporting both local and global initiatives and charities.
Discounts for local vendors and events, including auto supplier discounts.
Customs Compliance Specialist
Linamar Corporation Plc
Guelph - 370.77kmAdministrative Jobs Full-time
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