72 Jobs Found
ScotiaMcLeod Administrative Associate Full-time Job
Administrative Jobs PeterboroughJob Details
As an Administrative Associate you will be responsible for contributing to the overall success of one or more Wealth Advisors by ensuring a high level of client service achieved by effective administration and day-to-day trading of their business.
IS THIS ROLE RIGHT FOR YOU
In the role you will:
- Ensure effective client administration by managing all administrative processes and escalations requiring investigation
- Consistently demonstrate high levels of client service by:
- supporting the advisor in regular reviews of portfolios including entering client trades as directed by the client or Advisor and identifying client needs
- responding to client inquiries, resolving issues and effecting client transactions in a timely and responsive manner
- Provide marketing assistance by coordinating materials, events, and seminars to increase/identify opportunities to grow assets and/or revenue
- Support the growth of the business by managing tracking reports for Wealth Advisors to review targets, recommendations, and financial plans/concepts
- Build effective working relationships across various departmental and business line contacts by actively collaborating and sharing knowledge and experience
DO YOU HAVE THE SKILLS
We would love to work with you if you have:
- Experience in the securities industry
- Already duly registered as an Investment Representative (IR) with CIRO
- Excellent verbal and written communication
- Strong organizational skills
- Ability to take initiative, work independently and meet deadlines
- Meticulous attention to detail and excellent time management skills
- Exceptional client service skills
WHAT’S IN IT FOR YOU
- At ScotiaMcLeod we help employees build their futures – where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture that includes coaching, learning, and development – there are endless possibilities. At ScotiaMcLeod– you can make an impact. You help make the futures of our 25 million customers happen. You can find your future here.
- The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers.
- An organization committed to making a difference in our communities– for you and our clients.
- An inclusive working environment that encourages creativity, curiosity and celebrates success.
- Learning and Development – free access to Scotia Academy to upskill and develop your skills.
#LI-ONSITE #LI-HA1
ScotiaMcLeod Administrative Associate
Scotiabank
Peterborough - 76.27kmAdministrative Jobs Full-time
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FT Package Driver - Belleville Full-time Job
Transportation & Logistics BellevilleJob Details
UPS Package Drivers deliver and pick up packages from residential and/or commercial properties. This role involves driving, continual lifting, lowering, and carrying packages in a physical, fast-paced environment. Drivers practice safe transportation methods while traveling to and from destinations, ensuring the best customer service through efficiency and dedication.
Job Type:Full-Time
Workdays: Monday-Friday (can change with business needs)
Work Location: 31 Dussek St, Belleville, ON, K8N 5R9
Shift Start:9:00 - 5:15 PM(Flexibility with Start and Finish time required)
KEY RESPONSIBILITIES AND DUTIES:
- Deliver and pick up UPS packages efficiently and effectively.
- Learn and properly execute UPS safe and defensive driving methods.
- Assist with loading and unloading trucks as required.
- Record, track, and maintain information about delivered packages.
- Comply with UPS appearance guidelines by wearing the company-provided vest and uniform.
REQUIREMENTS:
- Ability to lift up to 70 lbs. (32kg) unassisted. Typical package weight ranges from 25-35 lbs.
- Ability to work in a fast-paced environment
- Proficiency in navigating and finding locations using maps, GPS devices, and map books
- Available to work Tuesday through Saturday/ and some Mondays
- Possession of a valid Ontario G driver’s license
- Clean Driver's Abstract confirming: A) No at-fault accidents within the last 3 years & no more than 2 violations for the previous 3 years period. B) No traffic violations within the last 12 months and 5 Demerit Points for the previous 3 years
- Strong customer service skills
COMPENSATION:
- HOURLY WAGE: $17.30
- Union Collective Agreement -$35.78 per hour after seniority plus 48 months of service.
- Overtime
- Weekly Pay
- 2 weeks of paid vacation after one year of service
- Vision, health and dental benefits after one year of service
- Immediate access to UPS ‘Employee Discounts’ upon hiring
- Paid training
- Free Onsite Parking
FT Package Driver - Belleville
UPS
BellevilleTransportation & Logistics Full-time
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Client Service Representative Full-time Job
Customer Service PeterboroughJob Details
What you'll be doing
As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.
At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you'll be on-site.
How you'll succeed
- Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them reach their goals.
- Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.
- Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.
Who you are
- You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
- You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
- You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
- You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
- You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
- Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
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We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
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Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
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We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
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CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]
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You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
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We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Job Location
Peterboro-Monaghan&Lansdowne
Employment Type
Regular
Weekly Hours
25
Skills
Client Issue Resolution, Client Service, Customer Experience (CX), Digital Literacy, Empathy, Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services
Client Service Representative
CIBC
Peterborough - 76.27kmCustomer Service Full-time
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Customer Experience Associate - Cobden, ON (30h/week) Full-time Job
Customer Service CobourgJob Details
As a Customer Experience Associate/ Cobden, ON/ Permanent/ Part-time 30h/week, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:
- Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
- Processing day to day transactions
- Nurturing rich, long-standing relationships
- Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
- Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs
Is this role right for you? In this role you will:
- Build strong customer relationships and deliver excellent customer service
- Uncover and solve customers’ needs
- Explain complicated concepts simply
- Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
- Demonstrate an eagerness to learn and determination to succeed
Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:
- Have proven customer service skills through work or community involvement
- Are willing to assist in a professional, friendly and efficient manner
- Are available to work a flexible schedule
- Are comfortable in simple sales situations
- Have strong technical skills and the ability to promote digital and self-service banking options to our customers
What’s in it for you?
- The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
- A rewarding career path with diverse opportunities for professional development
- Internal training to support your career growth and enhance your skills
- An organization committed to making a difference in our communities – for you and our customers
- You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
- A competitive compensation and benefits package
Location(s): Canada : Ontario : Cobden
Customer Experience Associate - Cobden, ON (30h/week)
Scotiabank
Cobourg - 67.3kmCustomer Service Full-time
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General Manager - Kingston Full-time Job
Coca-Cola Canada Bottling Limited.
Management KingstonJob Details
Reporting to the Vice President, Central Operating Unit, the General Manager, Kingston will be responsible for leading and managing the Kingston Market Unit and achieving strategic goals and financial objectives, in alignment with Coke Canada’s three-year growth strategy (Route 26) including targets for revenue, GP, EBITDA, employee engagement and corporate social responsibility.
The General Manager, Kingston assumes the expanded leadership for the culture, engagement, and community initiatives for the entire facility to support our local bottler initiative. Based out of the Kingston facility, local travel is required approximately 40% of the time for trade visits throughout the Market Unit at customer locations.
Responsibilities
- Builds and delivers Kingston Market Unit strategies and manages a clear set of measurable objectives aligned with Coke Canada’s three-year growth strategy (Route 26)
- Fosters an inclusive team and culture that delivers results through a growth and entrepreneurial mindset – “acts like an owner”
- Manages a team of 5 direct reports and oversees the hiring, development planning, engagement, performance management and terminations within the Market Unit
- Develops high performing and diverse teams, supports development programs & succession plans, and connects talent across all levels of the organization
- Delivers results through full responsibility of the P&L for the Market Unit, collaborating with channel teams and lean center support functions as necessary to stay on plan
- Oversees and ensures implementation of consistent processes that enable organizational effectiveness to drive productivity
- Enables the execution of Coke Canada’s commercial strategy by identifying marketplace opportunities, barriers, and threats, and leveraging cross-category insights to drive growth and defend share
- Responsible for Market Unit forecasting accuracy
- Responsible for facility compliance standards and creates a safe environment for all employees
- Builds strong relationships with key customers, suppliers and community partners that result in win-win solutions
- Supports & communicates the company’s commitments to diversity and inclusion, sustainability and making a positive difference in our communities
Qualifications
Education & Experience
• Bachelor’s degree (or equivalent) in Business, Supply Chain Management or another related field
• Minimum 5-7 years of progressive leadership experience managing in both unionized and non-unionized environments
• Proven track record of large P&L management and advanced financial acumen
• Evidence of developing and implementing industry-leading best practices
• Demonstrated ability to facilitate cultural or transformational change, leading multiple activities or projects simultaneously
Skills
• Big picture thinker who can craft a strategy and translate the vision into clear and realistic actions and accountabilities
• Superior ability to influence, lead, engage and build consensus across various levels of leaders and individual contributors on the team
• Deep caring for people, strong interpersonal skills, and an ability to inspire and mobilize a highly diverse team
• Superior ability to effectively communicate to audiences and at all levels of the organization
• Strong business acumen & financial management experience - with a full understanding of P&L, budgets and operating costs
• Customer focused with proven relationship building strengths
General Manager - Kingston
Coca-Cola Canada Bottling Limited.
Kingston - 72.05kmManagement Full-time
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ScotiaMcLeod Administrative Associate Full-time Job
Administrative Jobs PeterboroughJob Details
As an Administrative Associate you will be responsible for contributing to the overall success of one or more Wealth Advisors by ensuring a high level of client service achieved by effective administration and day-to-day trading of their business.
IS THIS ROLE RIGHT FOR YOU
In the role you will:
- Ensure effective client administration by managing all administrative processes and escalations requiring investigation
- Consistently demonstrate high levels of client service by:
- supporting the advisor in regular reviews of portfolios including entering client trades as directed by the client or Advisor and identifying client needs
- responding to client inquiries, resolving issues and effecting client transactions in a timely and responsive manner
- Provide marketing assistance by coordinating materials, events, and seminars to increase/identify opportunities to grow assets and/or revenue
- Support the growth of the business by managing tracking reports for Wealth Advisors to review targets, recommendations, and financial plans/concepts
- Build effective working relationships across various departmental and business line contacts by actively collaborating and sharing knowledge and experience
DO YOU HAVE THE SKILLS
We would love to work with you if you have:
- Experience in the securities industry
- Already duly registered as an Investment Representative (IR) with CIRO
- Excellent verbal and written communication
- Strong organizational skills
- Ability to take initiative, work independently and meet deadlines
- Meticulous attention to detail and excellent time management skills
- Exceptional client service skills
WHAT’S IN IT FOR YOU
- At ScotiaMcLeod we help employees build their futures – where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture that includes coaching, learning, and development – there are endless possibilities. At ScotiaMcLeod– you can make an impact. You help make the futures of our 25 million customers happen. You can find your future here.
- The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers.
- An organization committed to making a difference in our communities– for you and our clients.
- An inclusive working environment that encourages creativity, curiosity and celebrates success.
- Learning and Development – free access to Scotia Academy to upskill and develop your skills.
ScotiaMcLeod Administrative Associate
Scotiabank
Peterborough - 76.27kmAdministrative Jobs Full-time
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Warehouse Worker Full-time Job
General Category KingstonJob Details
Job Type: Part-Time - Permanent
Work Location: 1121 John Counter Blvd. Kingston, on
Workdays: Monday to Friday
Shift Start: 5:00 PM Shift averages 3-5 hours a day. Start times/finish times may vary with operational need. Flexibility required
Pay rate: $17.30/hr.
** APPLICANTS MUST BE ABLE TO WORK UP TO 25 HOURS PER WEEK**
Responsibilities and Duties:
- Load and unload packages into package delivery vehicles and trailers
- Learn and properly execute company-established package handling methods
- Sort and stock packages based on postal codes
Qualifications / Requirements:
- Ability to lift up to 70 lbs. (32kg) without assistance
- Full availability to work Monday to Friday (all five days of the week)
- Must be able to work 25 hours per week legally
- Ability to read and memorize postal codes
- Comfortable working in a fast-paced and physically demanding environment
- Comfortable working inside truck trailers and package delivery vehicles
- No prior experience required
Compensation and Benefits:
- Pay rate of $17.30/hr.
- Automatic pay rate progression as per the existing Union Collective Agreement to $28.71/hr. after 48 months of service
- Tuition reimbursement of up to $2,000 per semester
- Extended health and dental benefits after one year of service
- 2 weeks of paid vacation after one year of service
- Immediate access to UPS ‘Employee Discounts’
- Paid training
- Opportunity for advancement within a Fortune 50 Company
- Free onsite parking
- Pension Plan
- Personal Paid Days off
- Employee Referral Bonus Program (conditions applied)
Expenses/Working Conditions:
- Monthly union dues (approximately $52/month)
- A union initiation fee of $50 (will be deducted after completing 90 working days with UPS)
- Exposed to changing temperatures while working in a warehouse environment
Warehouse Worker
UPS
Kingston - 72.05kmGeneral Category Full-time
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Registered Nurse Part-time Job
Medical & Healthcare PeterboroughJob Details
Application deadline: Until filled
Application requirements:
- Your up-to-date resume.
- We recommend you save a copy of the job posting for reference throughout the recruitment process.
The Donor Centre team is responsible for supporting Canadian Blood Services collecting donor blood in a safe manner to enable safe products which save lives every day.
In this role, you will assist in the collection of blood and blood products ensuring adherence to all safety protocols and all required documentation is carried out. You will play an integral part in building and promoting a positive donor experience and encouraging donations.
Formula for success
- Leveraging your ability to communicate effectively with donors, you will conduct registration and confidential screening to determine eligibility and build and promote a positive donor experience.
- Utilizing your superb people skills, you will provide donors with information, instruction, and advice on blood donation.
- Drawing on your knowledge and experience you will provide coaching and consultation to donor centre staff, acting as team lead for collection events as needed.
- With your excellent interpersonal skills, you will work in a diverse team environment assisting in the collection of whole blood and/or apheresis blood components which save lives daily.
- At mobile events within our communities, you will assist in setting up booths, tables, and other equipment to ensure donor clinics are properly set up for use.
Desired education and skills
- Completion of accredited nursing program and current license in good standing to practice as a Registered Nurse in the province is required.
- Two years of experience working as a nurse is considered an asset as is a certification in First Aid and CPR.
- Previous experience as a preceptor or with coaching others is an asset.
- Technical skills including Microsoft Word and Outlook, and the ability to learn new systems and programs.
- A second language is considered an asset to support a positive donor experience.
What we offer you
- Payment in lieu of vacation.
- Payment in lieu of holidays.
- Payment in lieu of benefits.
- Premiums paid according to the collective agreement.
- Defined benefit pension plan.
- Employee discounts, wellness program, professional resources.
What you can expect
- Shifts/hours will vary. You must be flexible to accommodate assigned shifts which are based on operational needs; length of shifts varies according to the event which takes place at Canadian Blood Services fixed and mobile donor centers. Shifts include days, evenings, weekends, and statutory holidays.
- Travel will be required for mobile events in our communities, and transportation will be provided by Canadian Blood Services.
- Physical requirements for the role include the ability to lift weights up to 10 kg (22 lbs.).
Registered Nurse
Canadian Blood Services
Peterborough - 76.27kmMedical & Healthcare Part-time
39.07
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Maintenance Technician Full-time Job
Maintenance & Repair PeterboroughJob Details
As a CBRE Maintenance Technician, you will be responsible for maintaining small to medium-sized buildings, industrial systems, and equipment.
This job is part of the Engineering and Technical Services job function. They are responsible for providing support, preventive maintenance, and repairs on equipment and systems.
What You’ll Do:- Perform ongoing preventive maintenance and repairs on mechanical, electrical, and other building systems.
- Conduct routine maintenance inspections, diagnose potential problems, and make repairs.
- Assist with the installation and modification of building equipment and systems.
- Review assigned work orders and partner with available systems to track completion.
- Support energy management by ensuring all building systems are operating efficiently.
- Inspect existing installations for compliance with building codes and safety regulations.
- Use existing procedures to solve straightforward problems. Exchange straightforward information in a clear, concise manner.
- Impact team through defined duties, methods and tasks as described in detail.
- Deliver own output by following defined procedures and processes under close supervision and guidance.
- High School Diploma, GED, or trade school diploma with 1-2 years of job-related experience. In lieu of a diploma, a combination of experience and education will be considered.
- Meet the physical requirements of this role including stooping, standing, walking, climbing stairs/ladders, and the ability to lift/carry heavy loads of 50 lbs. or more.
- Ability to follow basic work routines and standards in the application of work.
- Communication skills to exchange straightforward information.
- Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
- Strong organizational skills with an inquisitive mindset.
Maintenance Technician
CBRE
Peterborough - 76.27kmMaintenance & Repair Full-time
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Pacakge Car driver Full-time Job
Transportation & Logistics KingstonJob Details
UPS Package Drivers deliver and pick up packages from residential and/or commercial properties. This role involves driving, continual lifting, lowering, and carrying packages in a physical, fast-paced environment. Drivers practice safe transportation methods while traveling to and from destinations, ensuring the best customer service through efficiency and dedication.
Job Type: Full-Time
Workdays: Monday- Friday
Work Location: 1121 John Counter Blvd
Kingston, On K7K 6C7
Shift Start: 900 - 5:15 PM (Flexibility with Start and Finish time required)
KEY RESPONSIBILITIES AND DUTIES:
- Deliver and pick up UPS packages efficiently and effectively.
- Learn and properly execute UPS safe and defensive driving methods.
- Assist with loading and unloading trucks as required.
- Record, track, and maintain information about delivered packages.
- Comply with UPS appearance guidelines by wearing the company-provided vest and uniform.
REQUIREMENTS:
- Ability to lift up to 70 lbs. (32kg) unassisted. Typical package weight ranges from 25-35 lbs.
- Ability to work in a fast-paced environment
- Proficiency in navigating and finding locations using maps, GPS devices, and map books
- Available to work Tuesday through Saturday/ and some Mondays
- Possession of a valid Ontario G driver’s license
- Clean Driver's Abstract confirming: A) No at-fault accidents within the last 3 years & no more than 2 violations for the previous 3 years period. B) No traffic violations within the last 12 months and 5 Demerit Points for the previous 3 years
- Strong customer service skills
COMPENSATION:
- HOURLY WAGE: $17.30
- Union Collective Agreement -$35.78 per hour after seniority plus 48 months of service.
- Overtime
- Weekly Pay
- 2 weeks of paid vacation after one year of service
- Vision, health and dental benefits after one year of service
- Immediate access to UPS ‘Employee Discounts’ upon hiring
- Paid training
- Free Onsite Parking
Pacakge Car driver
UPS
Kingston - 72.05kmTransportation & Logistics Full-time
17.30
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Sales Representative Full-time Job
Sales & Retail BellevilleJob Details
Full Time Sales Representative (Koodo) | Quinte Mall
Belleville, ON, CA, K8P 3E1 Belleville, ON, CA
What does it mean to join our TELUS family?
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Our goal is to provide Canadians with an excellent experience, by connecting with our customers and meeting all their needs under one roof
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We are passionate about people - our customers, our communities, and our team
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We work tirelessly in our stores to provide best in class service to our customers, and in our communities to enrich the lives of Canadians with all acts of kindness - big and small
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We strive to ensure you have the support and resources you need to be successful at work and at home
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We offer the opportunity to work with all of our brands
As a Team Member in our stores, you can expect to:
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Be part of a high performing team where your contributions are measured and recognized
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Create solutions for our customers by using the power of technology to improve their lives
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Work in a fast paced environment, where every day is different
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Engage with prospective and current customers in store, by phone and messaging
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Work a flexible schedule, which includes evenings and weekends
What’s in it for you?
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Uncapped commission so your earning potential is limitless
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Flexible benefits plan to meet the needs of you and your family; part-time and full-time employees are eligible
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Additional sales incentives like cash prizes, phones, accessories, and trips
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Career growth and learning & development opportunities to continuously develop your skills
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Opportunity to give back to communities in which we work, live and serve
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Options for company matched pension and share purchase programs
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WorkPerks - employee discounts on products and services
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And much more…
Qualifications
You will be successful if you are...
a self-starter motivated engaging goal-oriented inspiring adaptable ready for a career positive supportive team player eager resilient
Sales Representative
Telus Inc.
BellevilleSales & Retail Full-time
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Customer Service Representative Full-time Job
Customer Service KingstonJob Details
Application Deadline:
01/05/2025
Address:
945 Gardiners Rd
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.
- Identifies customer needs and initiates referrals to BMO colleagues.
- Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
- Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
- Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
- Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
- Contributes to meeting branch business results and the customer experience.
- Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
- Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
- Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
- Acts as a key member of a collaborative and versatile branch and market team.
- Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
- Organizes work information to ensure accuracy and completeness.
- Takes the initiative to find creative approaches that make each customer’s experience feel personal.
- Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
- Contributes to business results and the overall experience delivered in the branch.
- May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
- Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
- Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
- Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
- Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
- Complies with legal and regulatory requirements for the jurisdiction.
- Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
- Completes standardized tasks under supervision.
- Performs initial problem solving within given rules/limits & escalates when required.
- Broader work or accountabilities may be assigned as needed.
Qualifications:
- No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
- High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
- Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
- Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
- Projects a professional presence.
- Basic knowledge of specialized sales and business banking solutions to refer to specialists.
- Passionate commitment to helping customers.
- A focus on delivering a personal experience to customers.
- Resourceful self-starter with courage and confidence to approach customers.
- Readiness to collaborate and work in different capacities as part of a team.
- Strong interpersonal skills, including the ability to build rapport and connections with customers.
- An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
- Basic knowledge learned on the job.
- Verbal & written communication skills - Basic (in business environment).
- Organization skills - Basic (in business environment).
- Collaboration & team skills - Basic (in business environment).
Salary:
$33,850.00 - $43,500.00
Customer Service Representative
BMO Canada
Kingston - 72.05kmCustomer Service Full-time
33,850 - 43,500
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