• Coordinates and uploads all new MLS listings, amendments and changes while complying with all rules and regulations
• Provides daily reception relief to Receptionist.  Greets and announces clients, applicants and visitors while following security procedures.  Receives and directs incoming calls to appropriate personnel and voicemail.
• Schedules and maintains a calendar of meetings, completes travel or conference arrangements, and arranges meetings and conferences as requested.
• Coordinates catering for meetings and events and sets-up meeting rooms
• Types, formats, and produces documents such as proposals, presentations, correspondence, and standard reports.
• Establishes and maintains record keeping and filing systems.
• Completes expense reports and handles reconciliation of receipts for a designated workgroup
• May perform administrative duties specific to a department such as, conducting research, updating databases, and preparing collateral materials for mass mailings.
• Coordinates services for outbound mail.
• Organizes office supplies and maintains print room.  Maintains a level of supplies, paper, binding supplies, etc
• Organizes quarterly Health & Safety Committee meetings, sends out invites, orders lunch and records minutes
• Maintains all common area office equipment.  Arranges equipment service as needed.

• Provides courteous customer service to sales professionals. 
• Verifies trade voucher against the written contract. Enters all sales and lease information into the Company’s database according to the organization’s guidelines and procedures. Assists in obtaining appropriate signatures/approvals and transferring all financial information to Transaction Accounting for further processing. 
• Creates electronic deal files and verifies required documents per CBRE's policies and Real Estate guidelines by completing the Deal File Checklist. Assists Transaction Accounting in the process of collection and distribution of client’s commission payments. 
• Assists Transaction Accounting in obtaining necessary verifications of various contingencies to adhere to the Company’s revenue recognition policies. 
• Updates status of MLS listings online per Real Estate guidelines.  
• Prepares and generates reports from Transaction Accounting Platform for sales professionals and management as needed.
• Other duties may be assigned.

As a CBRE Client Care Coordinator, you will be responsible for delivering client requirements by collaborating with multiple internal teams.

This job is part of the Client Services Job Function. They are responsible for providing daily advice and support to clients that need assistance with business products and services.

• Maintain frequent communication with clients to build relationships and resolve escalated isses.
• Execute client-facing processes and requests, including system administration, reporting, support, onboarding, and program administration.
• Partner with Service Operations to ensure the satisfactory performance of overall account service levels.
• Work with internal groups to communicate customer requirements. Resolve any challenges, issues, or new opportunities that occur.
• Coordinate with clients to set up systems, maintain access and usability, provide training, and other projects.
• Provide required client SOPs, reporting, data, and dispatch updates for assigned clients.
• Conduct periodic client calls to update, check in, and share basic information.
• Provide informal help such as technical guidance and training to coworkers.
• Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
• Impact through clearly defined duties, methods, and tasks are described in detail.
• Deliver own output by following defined procedures and processes under close supervision and guidance.

• High School Diploma or GED with up to 2 years of job-related experience.
• Ability to follow basic work routines and standards in the application of work.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Strong organizational skills with an inquisitive mindset.

• High School Diploma or GED with up to 2 years of job-related experience.
• Ability to follow basic work routines and standards in the application of work.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Strong organizational skills with an inquisitive mindset.

• High School Diploma, GED, or trade school diploma with 1-2 years of job-related experience. In lieu of a diploma, a combination of experience and education will be considered.
• Meet the physical requirements of this role including stooping, standing, walking, climbing stairs/ladders, and the ability to lift/carry heavy loads of 50 lbs. or more.
• Ability to follow basic work routines and standards in the application of work.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Strong organizational skills with an inquisitive mindset.