All jobs within 400 km around Baie-Comeau

Responsibilities:

This position delivers and picks up packages to and from residential and/or commercial properties. He/She utilizes safe transportation methods to get to and from destinations. This position ensures the best customer service through efficiency and dedication. He/She leverages technology to effectively aid in delivery services.

UPS is a diverse and equal opportunity employer.  Accommodations are available, on request, for candidates with disabilities taking part in the recruitment process.  If you are selected to participate in the recruitment process, please advise if you require accommodation for a disability.

The Billing Coordinator is an expert in all job functions of the Billing Department. The Coordinator will facilitate the work amongst Billing Administrators and provide specialized support to the team.  The Billing Coordinator will be focused on increasing invoice quality by analyzing reporting to identify problem areas and implement corrective action.  With continuous improvement always in mind, the Billing Coordinator will be responsible to review and implement process improvement initiatives.  Must understand customer invoice requirements and provide custom invoice solutions as required. 

How You’ll Help: 

• Provide daily support to Billing Administrators to ensure all job functions are getting completed in adherence to the Business Service Level Agreements 
• Perform Billing Administrator job functions when required to support getting task (s) completed 
• Analyze processes to improve overall effectiveness of the team 
• Input other types of Billing (contract probills) unrelated to shipment movement  
• Investigate and create Customer Deals and Invoice Audit rules in AS400 to meet customer/business requirements and improve invoice accuracy 
• Regular communication with all levels of the organization to provide consistent feedback of areas that need improvement in order to improve invoice quality 
• Investigate reoccurring invoice issues to get to the root cause.  Work with all levels of the business, as well as external customers to implement sustainable solutions 
• Analyze and understand customer invoice requirements; offer standard invoice options when applicable, focusing on electronic solutions  
• Work closely with customers and Sales to provide approved non-standard invoice options including updating customer web portals to provide accurate invoice details 
• Handle escalated issues from Billing Administrators within established guidelines  
• Exhibit leadership at all times, be accessible and approachable to all Billing Team members 
• Maintain positive customer relationships, both internally and externally 
• Other related duties as may be required 

Your Skills & Experience: 

• Minimum of secondary education, with preference of post-secondary education (general stream), or a combination of education and experience. 
• Minimum one year experience in a Billing Department 
• Excellent verbal and written communication skills 
• Computer skills – accuracy, MS products including strong Excel skills; AS400 experience, an asset. Must possess the ability to learn new software 
• Demonstrated interpersonal and customer relationship skills 
• Strong analytical and problem solving skills, particularly numerical 
• Detail orientated with the ability to work accurately in a high volume, fast-paced environment. 
• English, other languages considered an asset 
• Able to work with little supervision  

The Health, Safety, and Environment Coordinator coordinates environmental and health program processes and activities to assist the team in maintaining compliance, mitigating and managing environmental, health and safety risks and improving related performance. This position is more required to manage environmental issues although some health and safety tasks can be assigned to the coordinator.

KEY DUTIES & RESPONSIBILITIES

Program Coordination 

• Acts as the first point-of-contact for environmental and health inquiries and incidents.
• Provides guidance to team members on environmental and health matters, and escalates inquiries, where appropriate
• Coordinates the implementation of environmental, health and safety programs along with related processes, procedures and resources
• Coordinates environmental, health and safety activities including but not limited to attending tenant OSH committee meetings, attending environmental committee meetings and activities, undertaking incident investigation and resolution, completing equipment and systems registration, developing emergency response procedures and business continuity planning activities, completing and delivering training, completing annual management system re-registration, managing data and generating reports, and conducting environmental compliance audits.
• Researches environmental, health and safety matters; provides findings and recommendations.
• Maintains and assists with the creation of environmental, health and safety documentation including but not limited to plans, processes, forms, logbooks, and procedures.
• Create and maintain documentation including but not limited to instruction sheets, checklists, forms, and training materials.
• Support construction activity teams (Projects and O&M) by creating, distributing, verifying and maintaining documentation such as work instructions, checklists, training materials
• Conducts regular inspections of facilities to mitigate any Environmental regulatory issues and/or Health and Safety Concerns before an incident or service call is received.
• Maintains business continuity and emergency management plans and procedures
• Participates in field inspections, job observations, health, safety and environment audits and other types of reviews for the purpose of monitoring compliance to environmental and health regulations and identifying risks.  Provides findings about risks and suggestions for improvement.

Incident Investigation, Resolution & Reduction

• Assists in the investigation and resolution of incidents including root-cause analysis and providing probable causes of incidents and recommendations for resolution
• Coordinates the implementation of corrective and preventative measures
• Assists in the identification and analysis of trends.  Communicates observations and provides suggestions for incident reduction measures

Audit Compliance, Data Maintenance & Reporting 

• Maintains all environmental, health and safety data including but not limited to incident data, and regulatory and process compliance data within applicable databases and all other types of information storage systems
• Assists in the audit of compliance records and all other environmental, health and safety data
• Prepares and distributes various environmental, health and safety related reports including but not limited to incident reports
• Experience with database development, programing and maintenance considered an asset
• Other duties as assigned

KNOWLEDGE & SKILLS

• Strong background in environmental management system development and administration, with knowledge of environmental regulations and environmental compliance auditing an asset.
• Certification in one or more of the following – Certificate in Occupational Health & Safety; Certificate in Environmental Management through a Community College; University degree in Industrial Hygiene, Environmental Engineering, Environmental Sciences, Environmental Studies
• 1 to 3 years of environmental, health and safety work experience
• Understanding of environmental, health and safety regulatory requirements
• Understanding of emergency management requirements
• Strong organizational and coordination skills along with ability to coordinate multiple requirements (i.e. processes, activities, projects, emergency response procedures, etc.) simultaneously
• Strong communication skills along with some ability to influence stakeholders
• Strong administrative skills along with ability to maintain and report accurate data
• Analytical and problem-solving skills
• Ability to exercise good judgment
• Able to work independently but provide strong support to the team as and when requested
• Frequent trips to be expected on the different sites

Licenses and/or Professional Accreditation

Demonstrates an interest in attaining one or more of the following would be considered an asset:

Safety:

• Canadian Registered Safety Professional from Board of Canadian Registered Safety Professionals
• Certified Health & Safety Consultant from Canadian Society of Safety Engineering

Security: 

• Physical Security Professional from ASIS International
• Certified Protection Professional from ASIS International

Business Continuity:

• Certified Business Continuity Planner from Business Continuity Management Institute

This position inputs and processes shipments internationally in accordance with UPS and local government policies.

Shift Time: Monday(night) - Saturday(morning): 10:00 PM - 6:30 AM - flexibility required with start and end times.

Key Responsibilities:

• Perform checks on packages (check labels, packaging, invoices) and scan packages.
• Keys data accurately within time specific deadlines into UPS systems
• Checks and forwards legal documentation
• Provides administrative support to Management team.
• Good attention to detail

Qualifications:

• Excellent communication skills - Must be able to read in English.
• Must have an understanding of basic computer skills.
• Typing speed of 40+ words per minute with 90% accuracy
• Ability to work in a fast-paced environment.
• Availability to work flexible shift hours.
• Ability to lift up to 70lbs.

Compensation and benefits:

• $17.30 per hour - 12 months’ merit increases (annual appraisal)
• Extended Health & Dental benefits for employee and family: Effective 1st of the month following 3 months of service.
• 2 weeks’ paid vacation after 1 year of service (3 weeks after 5 years, 4 weeks after 10 years, 5 weeks after 20 years, 6 weeks after 25 years)
• 5 personal days and 8 sick days after 60 days’ initial probation
• Weekly payments/direct deposit – every Friday

Does this speak to you? Do you want to join a team that has been revolutionizing the world of real estate since 1997? 

Concretely, what will your days look like? 

• Represent EspaceProprio (DuProprio) in various marketing events; 

• Visit our clients to explain how the tools and support services available to them work; 

• Guide customers in choosing their DuProprio package; 

• Take interior and exterior photos of properties (including 3D virtual tours if necessary); 

• Ensure revenue growth by achieving various business objectives;

• Manage emails, orders, customer files, calls, training, etc. 

What do you need to be a Residential Sales Representative with us?   

• Love customer service and sales; 

• Have an ease in handling new technologies; 

• Have a valid driver's license and a car; 

• Be willing to make regular trips to the Capitale-Nationale and Chaudière-Appalaches regions (approximately 1.5 hours’ drive) to ensure optimal coverage of the territory;

• Reside in Quebec City or on the South Shore of Quebec (near the bridges); 

• Be available 5 days a week, including one weekend out of three;  

• Possess excellent interpersonal skills; 

• Have an attention to detail; 

• Have experience in sales/representation; 

• Have knowledge of real estate or a field related to housing; 

• Be in good physical condition (walking, carrying equipment, weather conditions); 

• Enjoy working in a team (collaboration with peers); 

• Demonstrate autonomy; 

• Operate effectively in changing environments. 

Benefits that make a real difference 

• A group insurance program paid in part by the employer (drug, dental, travel, life, disability insurance, etc.) including a $500 health account; 

• 5 days of paid mobile leave upon your arrival at your post; 

• Access to an employee and family assistance program (PAEF);  

• A telemedicine service;  

• An annual allowance of $200 for your sports and cultural activities; 

• A day of paid leave during your move and for volunteering; 

• Several discounts used so that you can carry out your real estate projects with complete confidence and at lower costs. 

And we don't stop there, because we really care about you. 

• An integration process to quickly familiarize you with your work environment and our services; 

• A work environment that prioritizes both your professional development and your personal growth; 

• A social club that ensures your daily life with us is pleasant and stimulating.
  

Responsible for overseeing a team of Administrative Coordinators and supporting the business by looking after the administrative processes for the terminal.

How You’ll Help

• Oversee a team of admin coordinators, setting performance objectives, evaluating performance, hiring and training as required.
• Provide administrative support to the managers and office staff team and ensure that administrative matters are organized and dealt with in a professional manner.
• Mentor and train office staff in procedures and in use of current software.
• Arranges coverage for vacations and other absences to ensure deadlines for are met.
• Works on administrative projects as required.
• Other related duties as may be required.

Your Skills & Experience: 

• Post secondary education, preferably in business or office administration
• A suitable combination of education and experience may also be considered.
• 3-5 years experience in administration preferably in the transportation industry.
• 1-3 years of leadership/supervisory experience.
• Strong leadership skils, including the ability to motivate a team in a high pressure, deadline driving environment.
• Strong communication skills, most verbal; some written.
• Computer skills – data entry accuracy; strong knowledge of MS Office products and web based programs; knowledge and/or experience with AS400 a strong asset.
• Strong conflict resolution skills.
• Able to work deadlines in high transactional environment.
• Ability to champion business needs in a collaborative manner to colleagues.
• Results focused.
• English and French language proficiency. 
• Responsible for the supervision of a team of Administration Coordinators

Reviews and assesses new Driver and Broker Driver applications and responds accordingly.  Driver set-up upon approval and on-going coordination of Drug & Alcohol testing program in accordance with regulations and company policy.

How You'll Help:

• Reviews Driver and Broker-Driver applications, including assessment of driver history and information provided, Driver Abstracts, and completion of reference checks within 3-day turnaround time.
• Maintains up-to-date applicant file and all supporting documentation. 
• Advises Broker Recruiter or Operations Manager when new candidates are approved for road test. 
• Reviews completed road test results.
• Responds to Driver and Broker-Driver applicants accordingly.
• Sets up newly approved Drivers and Broker-Drivers in required systems and arranges all required training.
• Manages relationships with third-party vendors, such as Drug & Alcohol testing companies.
• Stays up-to-date on driver and industry regulations and training requirements.
• Other related duties as may be required.

Your Skills & Experience:

• Minimum completion of secondary education, preferably with post secondary education in administrative stream.  A combination of education and experience may also be considered.
• Previous experience in an office environment and in the transportation industry are preferred.
• People-oriented with strong customer service and relationship building skills
• Strong computer skills, including proficiency in MS Outlook, Excel & Word and the aptitude for learning new programs. 
• Strong written and verbal communication skills are essential, including the ability relay information between several parties.
• Strong attention to detail
• Ability to multi-task and prioritize in a deadline driven environment.
• Strong organizational and time management skills, including the ability o work under pressure in a fast paced environment.
• Ability to work independently and collaborate well with others

The Accounts Payable Coordinator is responsible for the payment of approved interline invoices in accordance with audit criteria and company policies.

How You'll Help:

• Maintaining inboxes of incoming invoices to process 
• Match invoices to purchase orders for payment 
• Enter invoices into Coupa for approval 
• Review and audit invoices for basic requirements including proper approvals for payment
• Update Operations and vendors regarding payment inquiries
• Liaise with Operations and Director-Vendor Management on Interline agreements
• Identify issues and escalate as required (to action, update our SOP’s & to learn)
• WCB reporting and provided updated clearance certificates of vendors and reconciliation of vendor spend per month.
• Maintain signature templates and signing authority per approved by finance
• Review and audit payments before release to vendor
• Pull reports for broker pay to process deductions 
• Other related duties as may be required

Your Skills & Experience:

• Post-secondary education in accounting or business administration. (considered an asset) 
• A suitable combination of education and/or experience may be considered
• Minimum of one year experience in accounts payable or another computerized accounting function in a fast paced environment, preferably in the transportation industry.
• A suitable combination of education and/or experience may be considered.
• Experience in AS400 an asset.
• Excellent computer skills including MS Office , specifically excel
• Excellent communication (verbal and written) skills.
• Strong interpersonal and customer service skills. 
• Strong analytical and problem solving skills, particularly with numbers
• Understanding of accounting gl’s and taxes is considered an asset
• Detail orientated with the ability to work accurately in a high volume, fast paced environment. 

Responsible for ensuring complete customer satisfaction by responding to customer calls, answering questions, and solving issues related to truckload orders. 

How You’ll Help

• Maintain a healthy working relationship with assigned client base.
• Communicate with the terminals to ensure continued on-time service.
• Build customer trips in our Truck Mate system.
• Schedule delivery appointments to increase “load & go”/direct delivery system.
• Open and maintain cases within Sales Force based on all customer inquiries/interactions via phone or e-mail.
• Answer general customer service inquiries related to truckload shipments.
• Oversee truckload traffic flow for customers shipping full loads.
• Complete daily tracking reports.
• Other duties related to truckload customer service as may be required.

Your Skills & Experience: 

• Minimum high school diploma; post-secondary education in business, logistics or administration is a strong asset.
• An equivalent combination of education and experience may also be considered.
• Previous customer service experience in the transportation industry is a strong asset. 
• Advanced communication skills – both verbal and written.
• Strong computer skills, particularly MS Office, Excel and Outlook, as well as web based products and an aptitude for learning new software.  Knowledge and /or experience with Truck Mate and Sales Force is a strong asset.
• Accuracy in keyboarding and data entry.
• Demonstrated customer service skills.
• Strong conflict resolution skills.
• Ability to manage deadlines and work independently in a fast paced, high transactional environment.
• Analytical with strong problem solving skills.

Overview

Overview