At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone.  If you’re passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring the following opportunity!

Sales Associate

What does it mean to join our Rogers Team?

At Rogers, our retail team is the heart of our success.  Our Sales Associates are outgoing and approachable team members who understand that our customers rely on technology to enhance and simplify their lives and stay connected.  We are excited to show customers how our latest products and services can help, delivering best in class customer experiences in our retail stores

As a Sales Associate, you can expect to:

• Enhance the retail experience in our stores, by providing best in class service and value-added solutions to our customers

• Promote Rogers & Fido brands, including Rogers Mastercard 
• Engage and grow your customer base with personalized communication and outreach to customers via phone calls and business text messaging
• Participate in community events and outreach efforts to support local small businesses.
• Operate with a creative spirit that can adapt to an ever-changing environment while enjoying the thrill of hitting sales goals

What’s in it for you:

• Competitive compensation plus commissions
• One of the best flex health benefits, RRSP, TFSA and Pension plans in Canada
• Mental Health and Support benefits- 100% coverage
• Employee and Family Assistance Program benefits
• Employee discounts that can offer up to 50% off our Rogers & Fido products and services
• A commitment to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work
• A flexible schedule, including evenings & weekends (Min 20 hours/week)
• Career growth and development opportunities

What we’re looking for:

• You are great with people and are passionate about delivering an exceptional customer experience
• You love being part of a team and are a great collaborator
• You are excited and inspired by technology

• You meet the minimum age of majority in your province

After you apply, watch your email

Candidates will be required to complete an online assessment as a next step.  If you are selected to move forward in the process, our recruitment team will reach out to you discuss the position further.  Successful candidates will be required to provide consent for and pass Background Check requirements.

Schedule: Part time
Shift: Variable
Length of Contract: Not Applicable (Regular Position)
Work Location: 9350 Yonge St. (5348), Richmond Hill, ON
Travel Requirements: Up to 25%
Posting Category/Function: Retail (In Store / Hourly) & Sales and Service

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

• Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
• Processing day to day transactions
• Nurturing rich, long-standing relationships
• Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
• Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

• Build strong customer relationships and deliver excellent customer service
• Uncover and solve customers’ needs
• Explain complicated concepts simply
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
• Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

• Have proven customer service skills through work or community involvement
• Are willing to assist in a professional, friendly and efficient manner
• Are available to work a flexible schedule
• Are comfortable in simple sales situations
• Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

• The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
• A rewarding career path with diverse opportunities for professional development
• Internal training to support your career growth and enhance your skills
• An organization committed to making a difference in our communities – for you and our customers
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
• A competitive compensation and benefits package

As part of the Global Finance & Risk Data, Modeling and Analytics team, you will work with our business partners and senior management to solve complex enterprise problems in data management, financial modeling, regulatory risk, analytics and technology integration.  You will have the opportunity to explore and leverage leading technologies to transforms data into actionable insights to drive business decisions.

The work pace is very dynamics, one week you will be leading performance management modeling workshops, the next week you might be coding applications in Java and SQL.  The following you might a key team member supporting our numerous large implementation projects.  This role will provide you the opportunity to learn and network with business partners across all the business lines and countries and may involve travel to all our global locations.

The Role

The ideal candidate will be working in an agile environment and will need a passion for continuous improvement. Firsthand experience in business intelligence, analytics, data science and data products will be beneficial. The incumbent will influence the technological solution in relationship to the architecture, design and development and leverage common components as part of delivering the design/solution. Provides an enterprise-wide perspective and input into IT decisions.

Do you have the skills that will enable you to succeed in this role?

• A recognized degree in engineering, computer science, math or related discipline
• Proven track record of managing large-scale software full stack and data engineering development projects.
• 5+ years of experience with at least one programming languages: Java/ Python/C++/JavaScript
• Experience with other database technology: MS SQL, Oracle
• Knowledge of ERP systems (e.g., Oracle EBS, PeopleSoft, SAP) an asset
• Passionate about adapting new technologies to accelerate business value delivery.
• Excellent verbal and written communication skills

What's in it for you?

• We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
• We provide you with the tools and technology needed to create beautiful customer experiences.
• You'll get to work with and learn from diverse industry leaders, who have hailed from top technology companies around the world.
• We offer a competitive total rewards package that includes a base salary, a performance bonus, company matching programs (on pension & profit sharing), generous vacation, personal & sick days, personal development funding, maternity leave top-up, parental leave and much more.

Job Summary
This position delivers and picks up packages to and from residential and/or commercial properties. This position performs in a physical, fast-paced environment involving driving, continual lifting, lowering, and carrying packages. This position practices safe transportation methods while traveling to and from destinations. This position ensures the best customer service through efficiency and dedication.

Responsibilities:
Learns and properly executes UPS safe driving methods.
Qualifications:
Ability to lift up to 70 lbs./32 kgs.
Complies with UPS appearance guidelines
Excellent customer contact and driving skills
Meets local age and operations requirements to operate a vehicle
Availability to work 5 days per week

In this role, you will be responsible for loading, unloading, receiving, sorting, and stocking packages. All work is performed in a warehouse setting.  This is a general labor type job that requires unloading packages out of driver package cars and then loading packages into the UPS trailers based on the final destination.

This is a permanent part-time opportunity that offers:

• Full benefits
• Training and career development
• Guaranteed wage progression

What UPS can offer:

• Weekly compensation starting at $16.65 per hour.
• Guaranteed wage progression through Union Collective Agreement to $28.71 per hour after seniority plus 48 months of service.
• Overtime after 5 hours
• Health, dental, vision, and life insurance (after 1 year)
• Promotion from within.  Career development and growth opportunities.
• Employee discounts

Qualifications/Skills:

• No experience necessary – on the job training provided!
• Able to work in a fast-paced warehouse environment.
• Must be able to lift up to 70lbs.

Part Time Evening Shift:

• Monday to Friday (5 days a week)
• Shift start time 4:30 PM
• Shifts are generally 3 hours per day but may extend longer during high volume and peak holiday season.  
• Shift start and finish time can vary.

• Ability to schedule work and meet deadlines.

• Variable hours of work, as required.

• Must be willing to be on 24 hour call, when required.

• Mechanics licence (Ministry of Training, Colleges and Universities, 310T OR 310S) is required.
• Possession of both 310T or 310S preferred. § Ability to obtain second Mechanic’s license is preferred.
• Valid, non probationary, Ontario “DZ” driver’s licence an asset.
• All current and up-to-date licences in the following disciplines, or the ability to obtain them, an asset: propane, natural gas, certification in ozone depletion and transportation of dangerous goods.

What we offer:

• Supportive and caring organization that promotes respect, inclusivity, health, safety and wellness;
• Dedication to the organization’s commitment for Reconciliation, Equity, Accessibility, Diversity and Inclusion through ongoing training and access to related programs and workshops, opportunities to connect with others around topics of social justice and equity, and opportunities to be involved with the initiatives that guide this corporate journey;
• Certification as a Living Wage Champion;
• Defined Benefit Pension Plan (OMERS) eligibility for all employees; 
• Flexible work schedules, paid vacation and personal days, and the opportunity to bank overtime;
• Substantial internal and external training and development opportunities;
• Opportunities to get involved and give back to the community;
• Employee-wide events, activities, site visits, BBQs, etc.;
• Complimentary FitPass for City of Waterloo employees and family members for leisure, swim, and fitness drop-in programs; and, 
• So much more!

What you will do:

Reporting to the Supervisor, Revenue Services, your primary responsibilities will include, but are not limited to, the following: 

• Respond to telephone and counter customer inquiries concerning taxes, water and sewer utility billing, property assessment, parking tickets and all other revenue related matters
• Receive and process payments of taxes, water and sewer, accounts receivable, parking tickets, general receivable
• Provide support in Billing designate applications, schedule final read appointments for requests received over the counter through e-mail/fax
• Investigate returned tax and water utility mail
• Provide support on reception opening and distributing mail/faxes and answering general public inquiries, including responding to and maintaining the Revenue Email box
• Provide support in cash handling and balance end of day transactions as required
• Provide support and process requests for ownership change, mailing address change
• Provide support in the administration of online banking and EFT payments
• Provide support in the administration of pre-authorized payments
• Provide support and prepare requests for adjustments to tax and water accounts
• Provide general administration support in the Revenue section
• Participate in the achievement of the team business plan

What you will bring:

• Two (2) year post-secondary diploma in Business Administration or a related field with a minimum of two (2) years' related experience, preferably in a municipal taxation environment or public utility; equivalent combinations of education and experience may be considered
• Successful completion of the Municipal Tax Administration Program is preferred
• Previous cash handling and customer service experience preferred
• Work experience in accounting, municipal taxation, utility billing and accounts receivable and working knowledge of related legislation and regulation
• Efficient data entry skills with attention to detail and a high degree of accuracy
• Strong analytical and communication skills  
• Proficient computer skills (MS Office, Excel, Word); Previous experience using  Class, Vailtech and PeopleSoft Financials is considered an asset
• A passion for promoting and maintaining a healthy and safe workplace and the ability to work respectfully and effectively in a team environment
• Strong commitment to delivering quality customer service
• Demonstrated commitment to Reconciliation, Equity, Accessibility, Diversity and Inclusion

What we will require:

• A Police Criminal Record and Judicial Matters Check satisfactory to the City
• Proof of your current and valid certificate(s), licenses and/or educational qualifications, if applicable
• Applicants may be required to undergo skills assessment testing

The PSW/HCA/CCA provides direct personal support and care to patients to fulfil the physical, intellectual, emotional, social and spiritual needs of patients in accordance to polices, procedure and work routines.  Assists in providing direct care such as ambulation, feeding, bathing and grooming.
For Union Jobs, please refer to the collective agreement and provide the following additional information in the Job Description:

Union Name: SEIU
Union Local:
Union Classification (Title): PSW / HCA as applicable 

Salary:  As per the Collective Agreement 

Access to a reliable vehicle in community home care is required

For both Non- Union and Union jobs, the below description will apply:

Qualifications
1)    Completed a PSW Program or HCA/CCA certification that meets the appropriate standards as required for the position
2)    Experience in Long Term Care or community home care setting with exposure to dementia and palliative care is preferred
3)    Knowledge and experience in care planning systems and documentation
4)    Ability to communicate positively with other staff, residents/patients and families
5)    Ability to provide care in accordance with application legislation, job routines, nursing care plans, ability to read and write English and understand verbal and written instructions in English
6)    Experience working independently in Community Home Care is an asset

What you’ll do

The Payroll Analyst will be responsible for the execution and maintenance of time away from work, and timekeeping programs and processes across the enterprise. This role will appeal to someone who is an organized, thoughtful, and collaborative relationship builder.

• Primary contact for questions related to time tracking and time away from work questions

• Provide training and coaching to employees, and managers on time keeping best practices

• Build reports and audit queries to maintain the integrity of time data in Workday

• Contribute to the maintenance of the Workday knowledge library to maintain relevance

• Participate in the review and approval of key business processes related to time and absence program delivery

• Provide legislative expertise in the areas of overtime, stat holiday pay etc across Canada

What you bring

• 1-3 years experience within payroll

• Exceptional knowledge of Canadian Tire overtime, absence and time off programs, eligibility, and administration practices.

• Exceptional communicator, with an ability to make connections with people quickly.

• Strong ability to manage multiple and competing priorities

• Experience working with Workday Timetracking or another equivalent time system (i.e. Kronos, Dayforce, PeopleSoft)

• Experience working with large data sets in Excel and comfortable with functions like VLOOKUP, formatting, cleansing data, building various Excel formulas (if statements etc)

Hybrid

We value flexibility. We have adopted a hybrid work model whereby employees use a combination of working in office and virtually in service of outcomes. Each leader is empowered to decide what work is best achieved in person based on the unique needs of their team.