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Security Guard Full-time Job

Securitas Canada

Security & Safety   Varennes
Job Details

We are currently looking for a security agent to join our security team at a distribution center in Varennes!

Work Schedule

  • Monday to Wednesday, from 9:30 PM to 5:00 AM + Sunday and Thursday, from 9:00 PM to 5:00 AM 
  • Permanent full-time position (38.5 hours per week)

Job Requirements

  • Valid Security Guard License (BSP)
  • Valid First Aid Certificate (CPR)
  • Valid driver's license and personal vehicle for commuting to the workplace.
  • Bilingual - French and English (Bilingualism is a requirement for this position as it enables effective communication with our diverse clientele, ensuring seamless interaction and understanding between our company and customers.)
  • Excellent customer service skills
  • Computer skills
  • Good physical endurance for surveillance rounds

Responsibilities

  • Observes and reports activities and incidents at an assigned client site, providing for the security and safety of client property and personnel. 
  • Makes periodic patrols to check for irregularities and to inspect protection devices and fire control equipment. 
  • Preserves order and may act to enforce regulations and directives for the site pertaining to personnel, visitors, and premises. 
  • Controls access to client site or facility through the admittance process.
  • Patrols assigned site on foot or in vehicle; checks for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and unauthorized persons. 
  • Protects evidence or scene of incident in the event of accidents, emergencies, or security investigations. 
  • Responds to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, inclement weather, and other incidents. 
  • Prepares logs and reports as required. Specific duties or tasks may vary and be documented separately.

Note: The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. 

Security Guard

Securitas Canada
Varennes - 485.96km
  Security & Safety Full-time
We are currently looking for a security agent to join our security team at a distribution center in Varennes! Work Schedule Monday to Wednesday, from 9:30 PM to 5:00 AM + Sunday an...
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Jul 23rd, 2024 at 14:47

Apprentice mechanic, trucks and transport vehicles Full-time Job

Palmer Automotive & Truck Center/Palmer Parts & Equipment

Maintenance & Repair   Carignan
Job Details

Overview

Languages

English

Education

  • College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience

Experience an asset

On site

 Work must be completed at the physical location. There is no option to work remotely.

Benefits

Health benefits

  • Dental plan
  • Disability benefits
  • Health care plan
  • Vision care benefits

Financial benefits

  • Group insurance benefits
  • Registered Education Savings Plan (RESP)

Other benefits

  • Free parking available

 

How to apply

By email

 

richard@palmerauto.ca

Apprentice mechanic, trucks and transport vehicles

Palmer Automotive & Truck Center/Palmer Parts & Equipment
Carignan - 486.18km
  Maintenance & Repair Full-time
  17  -  21
Overview Languages English Education College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years Experience Experience an asset On site  Work...
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Apr 4th, 2025 at 12:53

OMNI Customer Fulfillment Associate Full-time Job

Walmart

Customer Service   Repentigny
Job Details

Position Summary...

Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high-quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer satisfaction and loyalty. If you are looking for an exciting job in customer service or retail, working as an OMNI Customer Fulfillment Associate may be a great fit for you!

 

 

What you'll do...

1. Efficiently picks and assembles orders from various temperature areas with great care and quality in mind to achieve “On Time” delivery to customers.
2. Packs orders with attention to detail including distinguishing between similar named products, exact quantity, correct product codes.
3. Ensures that products picked are of the highest quality i.e. no damaged products, freshest product selection etc.      
4. Correctly documents and labels all orders correctly through interpretation and understanding documentation including pick slips, packaging details, shipping labels, etc.     
5. Optimizes tote fill by packing orders in a space efficient manner while still ensuring product quality standards are maintained.
6. Balances fulfillment responsibilities with customer interaction and offering service including supporting issues to resolution.     
7. Ensures strict adherence to strict safety and food hygiene standards including maintaining a clean and hygienic work area, immediate clean up of all spills and debris and ensures all totes are clean and void of debris before packing; Operates material handling equipment in a safe and responsible manner and ensuring that all safety pre-inspection checks are completed before use; Exhibits behaviors that support the organization’s mission and core values.
8. Participates in continuous improvement initiatives by suggesting changes including but not limited to operational procedures, productivity standards and efficiencies, customer satisfaction, safety, working conditions and quality standards; Demonstrates flexibility in completing /adjusting to work assignments based on customer requests and meeting daily delivery schedules. 

 

 

‎ 

 

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

 

 

Age – 16 or older

 

 

 

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

 

 

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

 

Primary Location…

100 Boul Brien, Repentigny, QC J6A 5N4, Canada

OMNI Customer Fulfillment Associate

Walmart
Repentigny - 487.16km
  Customer Service Full-time
Position Summary... Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment A...
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Aug 28th, 2024 at 15:18

Retail Sales Associate Full-time Job

BestBuy Express

Sales & Retail   Rouyn-Noranda
Job Details

We are also proud to offer our team members flexible work schedules, career growth opportunities and competitive benefits.

Responsibilities / Job Description

What you’ll do:
  •    As a Sales Associate, you’ll be an expert in all things tech
  •    You will be able to build a connection with customers to find the right solutions for them
  •    You’ll contribute to the team’s success by achieving personal sales goals
  •    You will work closely with your teammates to ensure the store is running at its peak operational performance  

What we’re looking for:
  •    A passion diving into tech, telecommunication and sales 
  •    Exceptional listening and communication skills.
  •    Experience in Retail Sales, Customer Service or Hospitality is a definite asset
  •    Speak another language? We welcome any second language (French, Mandarin, Cantonese, Korean, Tagalog, Hindi, Punjabi, Thai, and more)

  At Best Buy Express, we don’t just accept difference—we celebrate it!

Why you’ll love it here:
  •    Sales commission, rewards and recognition, employee discounts and much more.
  •    Full benefits package 
  •    Opportunity for career growth, development and promotions
  •    Immersive and Hands-on training program – get ready to learn!
  •    Flexible work schedule

Adequate knowledge of French is required for positions in Quebec. 

 

Additional Information:

Position Type: Retail Stores

Job Location: Canada : Quebec : Rouyn-Noranda

Application Deadline: 04/30/2025

 

Please apply directly online to be considered for this role.  Applications through email will not be accepted.

 

As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits options to support the well-being of you and your family. 

Retail Sales Associate

BestBuy Express
Rouyn-Noranda - 488.15km
  Sales & Retail Full-time
We are also proud to offer our team members flexible work schedules, career growth opportunities and competitive benefits. Responsibilities / Job Description What you’ll do:   •  ...
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Apr 15th, 2025 at 15:10

Letter Carrier - Delivery Agent and Postal Clerk Full-time Job

Canada Post

Administrative Jobs   Rouyn-Noranda
Job Details

Canada Post is an exciting place to work! And you can be part of it!

 

We deliver billions of items to Canadians each year – you can be a big part of making this happen. 

 

In this role, you may be called upon to do on-call delivery agent OR on-call postal clerk work: 


•    On-call delivery agent (also known as a letter carrier). You’ll be the face of Canada Post in your community and make sure customers and businesses get the mail and parcels they’re waiting for.


•    On-call postal clerk- you will have the opportunity to work various shifts, including days, evenings, overnights and weekends. This temporary on-call position is an excellent opportunity to learn about the business of mail operations, as well as the great jobs available at Canada Post.


 

Job Responsibilities

 

As a Delivery Agent-What will you do?


•    You’ll start your day in the depot, sorting and preparing the day’s deliveries


•    You’ll load and drive a Canada Post postal vehicle


•    You’ll then spend most of your day outside, delivering mail and packages by foot or by vehicle to customers on your route


•    You’ll return to the depot to unload the day’s incoming mail and packages for later delivery

 

 

Job Responsibilities (continued)

 

As a Postal Clerk-What will you do?


•    You’ll work inside a sorting facility, sorting mail and packages


•    Work various shifts (may include evenings/nights and weekends)


•    Operation of material handling equipment 


•    Receiving and accepting mail items


•    Sort, scan and sequence and batch mail items


•    Transfers and dispatching of parcels and packets


•    Perform other postal clerk duties as required 


•    Completes reports and documentation

 

 

 

Qualifications

 

What must you have?


•    A valid Class 5 or Class G driver’s licence with a safe driving record for at least 3 years (driver's abstract required)


•    The physical ability to lift mail items weighing up to 22.7 kg (50 lb) and carry items weighing up to 15.9 kg (35 lb) regularly throughout the day


•    The ability to work in all types of weather


•    The availability to be on-call, possibly evenings and weekends 


•    Bilingual English/ French (an asset)

 


These help, too!


•    Experience in customer service


•    Experience making deliveries or working as a driver


•    Experience working in a production environment is an asset

 


In return, we offer:


•    Competitive pay


•    Extensive classroom and on-the-job training about your duties and safety on the job


•    Opportunities for permanent employment

Letter Carrier - Delivery Agent and Postal Clerk

Canada Post
Rouyn-Noranda - 488.15km
  Administrative Jobs Full-time
Canada Post is an exciting place to work! And you can be part of it!   We deliver billions of items to Canadians each year – you can be a big part of making this happen.    In this...
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Feb 12th, 2024 at 07:23

Customer Service Representative Full-time Job

Scotiabank

Customer Service   Sainte-Julie
Job Details

As a Customer Experience Associate/ Sainte-Julie/ Permanent/ Part-time 26.25h, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

 

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

 

  • Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
  • Processing day to day transactions
  • Nurturing rich, long-standing relationships
  • Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
  • Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

 

Is this role right for you?  In this role you will:

 

  • Build strong customer relationships and deliver excellent customer service
  • Uncover and solve customers’ needs
  • Explain complicated concepts simply
  • Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
  • Demonstrate an eagerness to learn and determination to succeed

 

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

 

  • Have proven customer service skills through work or community involvement
  • Are willing to assist in a professional, friendly and efficient manner
  • Are available to work a flexible schedule
  • Are comfortable in simple sales situations
  • Have strong technical skills and the ability to promote digital and self-service banking options to our customers

 

What’s in it for you?

 

  • The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
  • A rewarding career path with diverse opportunities for professional development
  • Internal training to support your career growth and enhance your skills
  • An organization committed to making a difference in our communities – for you and our customers
  • You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
  • A competitive compensation and benefits package

 

Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in French because they will serve and French-speaking clientele.

Customer Service Representative

Scotiabank
Sainte-Julie - 489km
  Customer Service Full-time
As a Customer Experience Associate/ Sainte-Julie/ Permanent/ Part-time 26.25h, you are the face, character and heart of our branches. Scotiabank is a place where we put our custome...
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May 9th, 2024 at 09:06

Building Maintenance Technician III, Roving Full-time Job

BGIS

Maintenance & Repair   Saint-Basile-le-Grand
Job Details

The Building Maintenance Technician III is responsible for operating the facility including, but not limited to mechanical other supporting systems; performing structured inspections, preventative and corrective maintenance, routine and on-demand services on facility mechanical equipment and other systems. The Technician III is also responsible for performing work in accordance with established processes and practices and for complying with internal and external requirements including but not limited to environmental, health and safety, fire protection.

KEY DUTIES & RESPONSIBILITIES

Troubleshooting

  • Provides observations about facility, facility mechanical and electrical equipment, and systems conditions and deficiencies and provides suggestions for enhancement and repair.

Maintenance

  • Performs work in accordance with established processes and practices.
  • Complies with all internal and external requirements including but not limited to environmental, health and safety, fire protection.
  • Performs regular facility, mechanical and other equipment and systems monitoring inspections, preventative and corrective maintenance to ensure facility uptime objectives are met, uninterrupted client operation and asset integrity of assigned facility are maintained.
  • Responds to routine and on-demand service requests and performs preventative and corrective maintenance on facility mechanical equipment and other systems.
  • Monitors assigned facility by conducting facility walkthroughs for mechanical, electrical, and other equipment system monitoring and inspection.
  • Operates facility mechanical and other systems.
  • Manages work order life cycle progressing the work form dispatched through to completion and records resolution data within service maintenance management database. Ensures work completed meets quality, contract response, and all other requirements.
  • Assists in the implementation of preventative maintenance (PM) program. Ensures that deficiencies are identified, recorded and escalated, and that related documents are maintained.

Client Relations

  • Assists in enhancing tenant and customer satisfaction and maintaining positive relations through the manner in which work is performed and services delivered.

Administration

  • Participates in and assists with facility-related projects.
  • Ensures the manner in which work is performed is in compliance with corporate and legislated policies, procedures, practices, and guidelines related to environmental, health and safety, fire protection, and any other applicable requirements. 
  • Maintains all assigned tools and arranges for repair and replacement where required.
  • Submits all expenditures on a timely basis.
  • Other duties as assigned.

EDUCATION, JOB-RELATED YEARS OF EXPERIENCE & QUALIFICATIONS

  • High school diploma plus trades training and/or certification or licensing.
  • Minimum 3 years experience providing preventive and corrective maintenance on heating ventilation and air conditions systems, or pneumatic or hydraulic systems.
  • Sound knowledge of processes and practices relating to facility operations and maintenance.
  • Demonstrated ability to maintain, troubleshoot and repair (as per applicable qualifications) mechanical and other building systems and equipment.
  • Possesses a strong environmental, health, and safety mindset.
  • Strong client-service orientation along with a high sense of urgency.
  • Knowledge and understanding of Building Automation Systems (BAS).
  • Knowledge and understanding of HVAC Systems.
  • Effective communication skills for the purpose of data relay, exchange, feedback, and clarification.
  • Mentoring skills required to support lower-level technician’s development.
  • Must be able and willing to work shifts, be available for on-call/standby and emergency callouts as they arise.
  • Must strictly adhere to Health and Safety policies including wearing required Personal Protective Equipment (PPE).
  • Must be capable of obtaining appropriate security clearance.
  • Hold a valid driver's license.

Licenses and/or Professional Accreditation (one of the following bullet points - asset)

  • Building Operator Certification or equivalent through an accredited institution required.
  • Provincial HVAC or apprentice license (ex: Gasfitter I & II license refrigeration license, etc.).

Building Maintenance Technician III, Roving

BGIS
Saint-Basile-le-Grand - 490.66km
  Maintenance & Repair Full-time
The Building Maintenance Technician III is responsible for operating the facility including, but not limited to mechanical other supporting systems; performing structured inspectio...
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Dec 31st, 2024 at 15:44

Manager, Health, Safety and Environment Full-time Job

Coca-Cola Canada Bottling Limited.

Medical & Healthcare   L'Assomption
Job Details
  • Facility and Work Location- L'Assomption,  
  • Employee Type -  Regular Employee FT  Salaried

About This Opportunity

Reporting into the Senior Manager, QHSE, the Health, Safety & Environment (HSE) Manager is responsible for the development, organization, deployment, administration and monitoring of all Health and Safety programs within Distribution, Warehouse, Sales, and Merchandising. The role will focus strategically on prevention and applying policies to establish a culture of health and safety within Route to Market activities.

This will involve regularly visiting facilities and off site markets to assess, to observe, provide mentorship, and assess level of HSE culture. The role will ensure thorough implementation and execution of HSE related programs and processes, as well as ensure that all HSE programs comply with company and regulatory requirements within an assigned region. The role will also conduct assessments to identify potential hazards or impacts and establish controls to mitigate risks and maintain records, investigate accidents and injuries, and prepare appropriate reports.

Responsibilities

HSE Culture

  • Proactive Safety Programs: Lead and support safety initiatives at Coke Canada facilities and offsite locations.
  • Ergonomics Program: Manage training, metrics, observations, and maintenance for your region.
  • Engagement & Communication: Collaborate with Joint Health and Safety Committees, lead focus groups, and deliver regular updates to senior management.

HSE Compliance

  • Incident Management: Support investigations, reporting, and follow-up on action plans.
  • Regulatory Liaison: Act as the point of contact for government and regulatory bodies.
  • Risk & Hygiene Monitoring: Conduct risk assessments and evaluate industrial hygiene data, proposing corrective actions.

HSE Management System

  • Training & Standards: Develop and implement HSE training and ensure consistent application of standards.
  • Audits & Corrective Actions: Perform audits and support timely implementation of corrective measures.
  • Program Leadership: Lead provincial rebate programs and support system-wide HSE initiatives.

Qualifications

  • Bachelor’s degree or equivalent required; a diploma or degree in a safety-related field is preferred.
  • Minimum of 3 years of HSE experience and 3 years in a management role.
  • CRSP designation is considered an asset.
  • Experience in warehouse, distribution, and fleet environments across multiple locations is an advantage.
  • Fluency in both French and English is required.
  • Wllingness and ability to travel 30–40% across the assigned region.
  • Proven ability to act as a change agent, driving cultural transformation through collaboration and influence.
  • Strong organizational and time management skills.
  • Excellent communication and presentation abilities, with the capacity to engage all levels of the organization.
  • Customer-focused mindset with strong relationship-building skills across functions and stakeholders.

Manager, Health, Safety and Environment

Coca-Cola Canada Bottling Limited.
L'Assomption - 492.18km
  Medical & Healthcare Full-time
Facility and Work Location- L'Assomption,   Employee Type -  Regular Employee FT  Salaried About This Opportunity Reporting into the Senior Manager, QHSE, the Health, Safety &...
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Jun 12th, 2025 at 21:27

Sales Execution Associate (QC) Full-time Job

Coca-Cola Canada Bottling Limited.

Sales & Retail   L'Assomption
Job Details

Our Sales Execution Associate work in local stores helping our customers keep Coca-Cola products fully stocked and available to "Refresh the World and Provide Moments of Optimism and Happiness". Our Coca-Cola SEA is our frontline ambassador bringing happiness and refreshments to consumers in their communities. Would you like to be a Coca-Cola Bottling Ambassador? 

Responsibilities

  • Maintain and replenish products in store racks, shelves, displays, and coolers by transporting product between backroom/storage room to front-of-store with manual or powered equipment (pallet jack, hand-truck) ensuring Right Execution Daily meeting company standards for product display 
  • Building, changing and removing product displays; maintaining product signage; cleaning product space and securing damaged or defective product 
  • Manage backroom by organizing stock (product); identifying, monitoring, and reporting inventory levels; evaluating and processing damaged product; re-packing product; organizing backroom materials (i.e., pallets, product shells etc.); completing any required paperwork 
  • Follow all Company and Store policies regarding backroom, display floor, replenishment, equipment, and safety 
  • Act as an Ambassador by providing customer service to Consumers and store personnel by answering questions, locating product, and providing assistance as needed 

Qualifications

  • Must be 18 years of age and legally eligible to work 
  • Must have a personal vehicle for use during working hours 
  • A valid driver's license with a clean driving record with no major violations over the last three (3) years 
  • Must have current vehicle liability insurance 
  • Experience working in grocery, retail, warehousing, or related field, preferred
  • This role requires general physical ability with the ability to lift products (weighing up to 50 lbs or 22 kg) above shoulder height without assistance.

Sales Execution Associate (QC)

Coca-Cola Canada Bottling Limited.
L'Assomption - 492.18km
  Sales & Retail Full-time
Our Sales Execution Associate work in local stores helping our customers keep Coca-Cola products fully stocked and available to "Refresh the World and Provide Moments of Optimism a...
Learn More
May 28th, 2025 at 18:15

Cooler Service Field Technician Full-time Job

Coca-Cola Canada Bottling Limited.

Maintenance & Repair   L'Assomption
Job Details

Coke Canada Bottling Cooler Service Field Technicians are the primary contact for maintenance, repair and mechanical service on cold drink equipment for a variety of stores throughout a designated region.

Schedule: Monday to Friday, Evening

Salary: 36.62$ per hour

This position requires the ability to speak French.

Responsibilities

  • Troubleshoot and repair equipment in the field to keep in proper operating condition
  • Maneuver equipment to perform all mechanical services on cold drink equipment including preventative maintenance
  • Ensure vehicle has appropriate levels of parts inventory by practicing Kaizen initiatives; this includes ordering new supplies, performing bi-annual inventory audits, and keeping vehicle clean and organized
  • Maintain positive customer relationships
  • Prepare equipment in accordance with company standards
  • Maintain clean and safe work area
  • Maintain positive customer relationships with effective communication

Qualifications

  • Refrigeration or HVAC trade or vocational certification preferred
  • HVAC certification preferred
  • High school diploma or GED required.
  • Minimum of one to three (1-3) years of general technical experience
  • One (1) plus years of refrigeration/HVAC experience
  • Plumbing and electro/mechanical experience.
  • Prior diagnostic troubleshooting is an asset
  • Demonstrated mechanical, technical and electrical aptitude.
  • Basic computer skills.
  • Valid driver's license and driving record free from any violations for the past 3 years
  • Ability to consistently bend, kneel, and lift up to 50 pounds

Cooler Service Field Technician

Coca-Cola Canada Bottling Limited.
L'Assomption - 492.18km
  Maintenance & Repair Full-time
  36.62
Coke Canada Bottling Cooler Service Field Technicians are the primary contact for maintenance, repair and mechanical service on cold drink equipment for a variety of stores through...
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Feb 25th, 2025 at 17:24

Customer Solutions Agent Full-time Job

Coca-Cola Canada Bottling Limited.

Customer Service   L'Assomption
Job Details

As a Customer Solutions Agent (CSA), you are the expert in Sales and Service, in our omni-channel contact center environment, to deliver customer needs. The Customer Sales Solutions Centre (CSSC) offers exceptional world class service to customers across Canada. Our Customer Solutions Agents deepen customer relationships and are responsible for assisting existing customers to process their beverage orders, execute an equipment service request, and handle customer service inquiries, while accessing and updating multiple systems. This role is critical in supporting the Coke Canada goal of becoming the world’s best independent bottler. You will succeed if you are customer focused, have a strong ability to find the right solution, motivated to achieve sales and service targets, deeply understand our product, execute accurate processes, and can multitask.

We have a hybrid model. You will be required to work a combination of both in office and at home. (Frequency varies by location)

Responsibilities

  • Answer incoming calls for sales orders, customer support, equipment service, myCoke website support, and/or general inquiries.
  • Execute customer support and equipment service tickets, process delivery requests, modify orders, execute reroute notifications, provide new product information etc. 
  • Effective handling of customer Chat inquires for the myCoke.com ecommerce platform.
  • Participate in outbound calling projects and/or other Customer Solutions initiatives. 
  • Apply effective first call resolution practices when responding to questions/concerns.
  • Strive to meet and exceed contact centre metrics.
  • Accurately update customer information and transactions in the Salesforce database
  • Successfully offer beverage products to established customers through up-selling and cross-selling to achieve volume and profitability targets.
  • Act as a company ambassador by offering best programs and solutions to drive value. 
  • Deliver professional account management for designated Coca-Cola Customers.
  • Utilize effective communication skills to ensure expectations are successfully achieved for both internal/external stakeholders.
  • Research account call history and use applicable resources/tools to problem-solve and make appropriate decisions to meet customer’s needs.
  • Escalate customer issues within established guidelines in timely manner.
  • Understand performance targets to meet and/or exceed goals.
  • Learn and abide by Coca-Cola Canada Policies and Procedures. Remain up to date with our product lineup, updates, and process revisions to immediately apply to customer interactions 
  • Access multiple system applications simultaneously to effectively provide sales and service 
  • Actively participate in team building and engagement activities.
  • Remain on queue per schedule to ensure service levels are achieved daily
  • Attendance, schedule adherence and punctuality are essential for this role 
  • Perform other duties per business needs, as instructed by Management Team

Qualifications

  • High School Diploma or equivalent
  • 1+ years customer service and/or customer sales experience (Contact Centre experience considered a strong asset)
  • Must have excellent telephony/verbal communication skills 
  • Must have professional written communication skills
  • Proven ability to multitask and pivot based on customer needs
  • Proven ability to achieve sales, revenue, quality, and accuracy targets
  • Demonstrated ability to provide outstanding customer service
  • Ability to work independently and in a team environment
  • Open to observation and coaching 
  • Strong ability to problem-solve and provide viable solutions based on customer needs and company objectives
  • Experience working in multiple systems and applications 
  • Strong attention to detail and time management skills
  • Demonstrated ability to understand, stay up to date and apply with policies/guidelines accurately
  • Experience with Salesforce considered a strong asset
  • Proficient with Microsoft Office
  • Must have a private home office space (high speed internet connection) during at home shift(s)

Customer Solutions Agent

Coca-Cola Canada Bottling Limited.
L'Assomption - 492.18km
  Customer Service Full-time
As a Customer Solutions Agent (CSA), you are the expert in Sales and Service, in our omni-channel contact center environment, to deliver customer needs. The Customer Sales Solution...
Learn More
Jan 22nd, 2025 at 17:41

Security Manager Full-time Job

Coca-Cola Canada Bottling Limited

Security & Safety   L'Assomption
Job Details

The Security Manager is primarily responsible for the physical security of Coke Canada Bottling’s facilities, assets and employees, collective bargaining contingency planning, assisting Human Resources with investigations and the retrieval of company assets from customer and former customer locations. Located in Montreal and reporting to the VP, Legal, the Security Manager works closely with business partners across the East Canada Operating Unit to provide guidance and recommendations regarding all aspects of security. 

Responsibilities

  • Maintain security practices that ensure compliance with company, regulatory, legal and ethical policies and requirements;
  • Ensure effective execution of the physical security and protection programs, policies and practices, including the conduct of security audits;
  • Ensure all security equipment and systems are operating in accordance with operating procedures and escalate all problems/issues to management;
  • Lead consultations with internal and external stakeholders, to develop and implement strategic business plans to reduce risks / exposures related to physical security and protection;
  • Recommend and implements security solutions based on analysis of issues and implications for the business;
  • Liase with outside security consultants and security equipment providers in determining security needs and oversee project implementaions; 
  • Identify emerging security issues and trends to inform decision-making;
  • Review and sign-off on the security design for all significant security and building projects, monitor project completion relating to the designs, and performs final inspection for selected projects against the original security objectives;
  • Conduct thorough, unbiased and timely investigations, including review of CCTV;
  • Ensure proper procedures are followed to preserve evidence and maintain confidentiality;
  • Clearly communicate findings with all interested parties, produce clear summaries of actions taken and provide recommendations for further investigation;
  • Liaise with external investigative units as required in order to ensure a full investigation is conducted;
  • Acts as a trusted advisor to assigned business/group. Influence and negotiate to achieve business objectives;
  • Conducs independent analysis and assessment to resolve security issues;
  • Respond to and assists in the management of crisis situations.
  • Responds and provide support for urgent/emergency situations after normal business hours.

Qualifications

  • At least 8 years experience in an investigative/analytical role either in law enforcement or another discipline that involves the investigation of casework and the assembly of information/ evidence to prove a case in court or justify a recommendation or other outcome;
  • Bilingual in spoken and written English and French;
  • Experience with implementation, operation and support of electronic access control and surveillance systems;
  • Strong knowledge of investigative practices, methods and enforcement strategies;
  • Familiar with the protocols for collecting, handling, and passing on evidence;
  • Experience in employee and labour relations;
  • Experience in contingency measures and procedures;
  • Experience in presenting or delivering presentations and training programs;
  • Administrative skills; proficiency with IT tools, Words, Excell, Outlook and ability to complete and create forms, reports, and logs;
  • Ability to handle multiple projects and assignments concurrently;
  • Ability to handle sensitive information while maintaining confidentiality;
  • Strong analytical skills as well as good interview, interrogation and investigation techniques and skills;
  • Ability to effectively present and communicate findings;
  • Strong critical thinking and problem-solving skills;
  • Independent, inquisitive and open-minded;
  • Solid time-management skills;
  • Ability to show initiative, good judgment and resourcefulness;
  • Post-secondary degree and/or university/college courses in law enforcement or in a relevant field are preferred; and
  • Member in good standing of ASIS and CANASA preferred.

Security Manager

Coca-Cola Canada Bottling Limited
L'Assomption - 492.18km
  Security & Safety Full-time
The Security Manager is primarily responsible for the physical security of Coke Canada Bottling’s facilities, assets and employees, collective bargaining contingency planning, assi...
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Sep 3rd, 2024 at 14:08

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