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Do you want to help move people across the city? Do you enjoy working in a fast-paced environment? MiWay is looking for enthusiastic individuals with a passion for leading teams, performing quality mechanical and electrical repairs on transit buses and non-revenue fleet vehicles. If that’s you, then come on board! Help the public get where they need to be, by becoming a Supervisor, Transit Maintenance

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As Ontario’s third largest transit system and has been recognized as one of the top places to work in the GTA. Guided by a forward-thinking strategic plan, the MiWay's vision is to be a transit system that makes Mississauga proud. MiWay's recruitment efforts are directly aligned to its mission of providing "a safe, reliable, and efficient, transit system that draws its high standards of customer care from our rich traditions of safety, service, and courtesy."

Why Work for MiWay?

• Start with MiWay as a Full-Time Permanent
• Competitive Salaries 
• Annual Salary Performance and Economical Adjustment Review
• Career advancement opportunities
• Four weeks of Paid Vacation 
• Competitive compensation and benefits package 
• Pension Plan (OMERS Retirement Savings Plan);
• Overtime  Premiums
• And much more....

Duties and Responsibilities

Under the direction of the Manager, Transit Maintenance or Assistant Superintendent of Transit Vehicle Maintenance the successful candidate:

• Oversees the day to day activities of the maintenance staff to ensure the effective and efficient management and coordination of vehicle inspection, repair, cleaning and overall maintenance operation
• Establishes and monitors attainment of objectives/performance standards and trouble shoots deficiencies
• Allocates personnel and equipment according to priorities; schedules maintenance of Transit vehicles and prepares work orders utilizing a computer assisted system
• Implements and maintains policies, procedures and standards to ensure a safe, productive and timely operation with regard to continuous improvement initiatives
• Motivates and assesses performance, controls absenteeism, manages disciplinary measures, handles employee issues and assist with grievances at Step 1
• Ensures that employees are instructed in methods, procedures, and performance standards for all maintenance activities and operations
• Supports and may be called on to supervise the daily operation of the bus wash racks, fuelling stations and fare box clearing in the absence of the Washbay Supervisor
• Manages statistical data such as book-offs, sick absences, overtime, lieu/floater day requests, and accident/incident forms 
• Participates in monthly maintenance meetings and ensures that maintenance records are kept up to date via input to maintenance clerk 
• Ensures that all work adheres to the Ministry of Transportation legislated requirements 
• Ensures that assigned staff complies with all safety requirements, Corporate policy and procedures, and Standard Practice Instructions 
• Supports in orientation and training of new Transit Maintenance staff in Transit policies and procedures 
• Identifies and assists with bus and bus part warranty claims and the tagging of defective components, thereby ensuring manufacturer/supplier warranty commitments are upheld 
• Monitors the work environment to ensure tools, parts and materials are properly treated, stored or disposed of and that cores and repairable parts are returned to Stores 
• Maintain positive employee relations by fair and equitable treatment of all staff in all areas including: assignment of work, and managing performance expectations.
• Conduct technical investigations and procedural quality audits, as required.
• Performs other related duties as assigned
• Promotes a respectful work and service environment that supports diversity, inclusion, and is free from harassment and discrimination. Provides leadership in the development and implementation of inclusive and accessible policies, program and/or services for employees and customers in accordance with MiWay’s commitments and obligations under the Ontario Human Rights Code (OHRC) and Related Orders, the Accessibility for Ontarians with Disabilities Act (AODA), and MiWay's policies

Required Qualifications

Minimum of 5 years of experience as a journeyperson tradesperson, following attainment of trade certification, exposed to the full range of activities in a bus maintenance operation, with increasingly responsible work with all critical bus systems. For at least 3 years, must have increasingly responsible work and supervisory experience, and demonstrated the capability for supervising other employees.

• The successful candidate must hold a valid - Truck and Coach Technician (310T) certificate and maintain it in good standing,
• A preferred asset would be a current Ontario Government Certificate of Qualifications Automotive Service Technician (310S) as well.
• Must have a valid G Driver’s License; D or C Ontario Driver’s License with a “Z” endorsement is preferred with a Driving Abstract acceptable to the city.
• Must be able to work nights, weekends, afternoons, days, and stat holidays with various off days
• Must possess the ability to establish effective working relationships, with internal and external stakeholders, including staff, senior management, union executives, and public

Additional Skills

• Detailed knowledge of Truck or Coach vehicle maintenance and repair, and manufacturer’s specifications and schematics is an asset
• Comprehensive knowledge of shop management practices, preventative maintenance theory, Ministry of Transportation, Ministry of Environment, and Ministry of Labour legislated requirements, and the Health and Safety Act
• Demonstrated ability to act as a coach and mentor through staff development
• Excellent oral and written communication skills, along with strong organizational skills
• Proven ability to create, communicate, and execute procedures and processes that foster efficiencies, and increase productivity following safe work practices and equipment operation
• Proven abilities in the use of database and computer applications,
• Thorough knowledge of mechanical, hydraulic, pneumatic, electrical, and air conditioning systems utilized on urban transit vehicles combined with a sound knowledge of diagnostic, inspection, repair, and maintenance procedures for these components and vehicle body structure
• Requires an understanding of the skills associated with the maintenance of urban transit vehicles (mechanical, body/paint repair, wheel/tire installation) used in a major automotive repair environment

JOB SUMMARY

Traffic Signal Installation & Field Programs is responsible for Traffic Signal assembly, installation, modification and maintenance, Traffic Control Room management of data and video equipment and data communications, Signal Timing engineering, Camera assembly, installation, modification and maintenance, and Re-lamping management.

You are responsible for maintaining, trouble-shooting, repairing and modifying electrical systems and associated ancillary equipment for all Traffic Signals of the City of Ottawa.  You are also responsible for the construction, assembly and installation of new electrical equipment as required for ongoing operations. 

EDUCATION AND EXPERIENCE

Completion of Electrician-Construction and Maintenance apprenticeship program of 9000 hours

Additional post-secondary education in electrical and other trades related areas is an asset

Minimum of 5 years of related experience in the installation and maintenance of a variety of electrical equipment such as switchgear, motors, transformers and controllers following acquisition of the Journeyperson’s Certificate.

More extensive exposure to a variety of electrical installations is an asset

CERTIFICATIONS AND LICENCES

KNOWLEDGE

• Principles of electricity and the methods and techniques for wiring, repairing, inspecting, troubleshooting and maintaining electrical circuitry
• Preventive maintenance and operation procedures
• Maintenance and construction methods
• Electrical/mechanical procedures
• Ottawa Hydro procedures and protocols for working around high voltage electricity
• Ontario Hydro Electrical Code
• Occupational Health and Safety Act and City of Ottawa/departmental health and safety policies and procedures
• WHMIS
• Fall Arrest Protection 
• Asbestos and Asbestos Contained Materials procedures
• Computer literacy in Microsoft Office Suite (Word, Excel)
• Must possess the training, experience and knowledge to organize the work and its performance
• Must be familiar with all applicable health and safety legislation, have knowledge of any potential or actual danger to health or safety in the work place, and have knowledge of appropriate actions to be taken in order to ensure the health and safety of staff in accordance with applicable legislation and city policies and procedures

COMPETENCIES, SKILLS AND ABILITIES

• Considerable degree of accuracy as hand tools and devices are used requiring a considerable degree of coordination
• Required to work according to the established standard procedures of the Ontario Electrical Code
• Ability to give and follow instructions  
• Latitude for decision making within a general set of guidelines 
• Deal effectively with multiple demands and conflicting priorities
• Work and communicate effectively with others
• Read and interpret engineering plans and documents
• Ability to prioritize work 
• Ability to identify problems and develop solutions 
• Plan, implement, control, complete and inspect projects as assigned with minimum supervision
• Work well under pressure
• Prepare written reports
• Self supervision
• Display initiative and innovation in solving problems in the field
• Effective interpersonal skills in order to interact with other supervisors, managers, co-workers and the general public
• Shows initiative, strong judgment and reliability
• Available for on-call outside normal working hours including weekends, statutory holidays on a rotating basis. 
• Respond to call out and arrive on site within 45 minutes
• Required to work in inclement weather
• Work above normal working heights
   

JOB SUMMARY

The mandate of Water Services is to provide treatment and distribution of a sustainable supply of high-quality drinking water and is committed to protecting the environment by collecting and treating wastewater for the health and prosperity of Ottawa. 

You are responsible for planned, unplanned and emergency inspection, testing, installation, maintenance, troubleshooting and/or repair of process mechanical systems and equipment within Water Services’ water treatment, supply and storage facilities (including the Water Purification Plants, pumping stations, reservoirs, elevated tanks, metering facilities and well treatment systems) or wastewater treatment and collection facilities (including Wastewater treatment plant, remote pumping stations, odour control facilities, regulators, lagoons, valve chambers, storage tanks). 

These duties are carried out in an industrial, production, regulated and quality focused environment and, as such, must be completed in consideration of and in close coordination with other engineering, skilled trade and maintenance staff in the Branch.

As a licensed water treatment, wastewater treatment and/or wastewater collection system operator, you are also responsible for operating various pieces of process equipment (in Drinking Water this spans water treatment, distribution and supply process equipment and in Wastewater this spans wastewater treatment and collection process equipment) and/or adjusting various water or wastewater treatment system process parameters, after prior consultation with and in close coordination with other licensed operating staff in the Branch.

Note these systems and equipment include, but are not limited to:  process chemical feed, metering, piping and storage systems (e.g. sulphuric acid, sodium hypochlorite, aluminium sulphate, sodium silicate, sodium bisulphite, sodium hydroxide, potassium permanganate, hydrofluorosilicic acid, aqueous ammonia, etc.), raw water, treated drinking water, effluent water and sanitary sewage screening, processing, metering, piping, pumping and valve systems (fractional horsepower to several thousand horsepower, 6mm to 2450m dia or 4500mm x 3600mm), sludge collection, transfer and mixing systems, pressure and flow control valves, crane, rigging and hoisting systems (up to 5 tons), pumps, blowers, motors, engines, compressors, vacuum systems, gear boxes, clutches, turbines and centrifuges (fractional horsepower to several thousand horsepower). The equipment may or may not be drained, evacuated or energized, during the work, and is located in a variety of locations including chemical feed and storage areas, electrical equipment rooms, machine rooms, generator rooms, pump rooms, valve rooms and chambers, confined spaces, elevated tanks, above and below grade chambers, tanks and reservoirs, outdoor power substations, office areas, etc.

EDUCATION AND EXPERIENCE

Completion of Industrial Millwright apprenticeship program of 8000 hours 

Minimum of 5 years of experience as a licensed Industrial Millwright in a combination of both process-dependant industries and construction services including demonstrated experience in the maintenance, troubleshooting and repair of industrial and process mechanical equipment and the installation, construction and commissioning of process mechanical and chemical feed systems.

CERTIFICATIONS AND LICENCES

KNOWLEDGE

• Canadian Building Code
• Ontario Plumbing Code
• Relevant Ontario Ministry of the Environment and Climate Change (MOECC) acts, regulations, standards and guidelines
• Relevant Ontario Ministry of the Labour (MOL) acts, regulations, standards and guidelines
• Branch, Departmental, Unit and Section roles and responsibilities
• Relevant City, Branch, Departmental, Unit and Section procedures, policies, manuals and processes 
• City Purchasing Bylaw and policies as related to authorized purchases and responsibilities
• CVOR Vehicle Requirements, as identified by the Province
• Metal pipe, tube and plate heating, forming, cutting, welding, soldering, brazing and jointing tools, methods and techniques
• No-metal pipe and tube bending, forming, cutting, fusing, bonding and jointing tools, methods and techniques
• Installation, inspection, testing, maintenance and repair methods and procedures for small to large (fractional to several thousand horsepower) process mechanical equipment including engines, pumps, motors, compressors, gearboxes, turbines, centrifuges, etc.
• Installation, inspection, testing, maintenance and repair methods and procedures for small to large (6mm to 2450m diameter and 4500mm x 3600mm) process piping, jointing and valve systems, etc.
• Precision measurement, vibration and alignment techniques and equipment
• Math concepts applicable to the trade
• Working knowledge of electrical, electronic and instrumentation equipment, materials and maintenance procedures
• Computer system applications pertinent to water and wastewater treatment and collection facilities including SCADA Systems and Maintenance Management Systems
• MS Office and Outlook
• Knowledge of applicable health and safety legislation, including the rights and duties of workers
• Knowledge of TSSA rules & regulations
• Knowledge of operational, monitoring and control functions associated with drinking water treatment and water pumping/storage processes, or wastewater treatment and collection processes is desirable

COMPETENCIES, SKILLS AND ABILITIES

• Work effectively, with others and independently
• Communicate clearly and concisely, both orally and in writing, including completing technical, test and other reports or forms
• Perform trade related preventive and corrective maintenance procedures
• Able to operate small and large equipment (e.g. Person Lifts, Zoom Boom, Manitou, Forklift etc.)
• Analyze, identify, prioritize and solve problems quickly and effectively
• Use a wide range of hand tools, heating, cutting and welding tools, machine shop tools, measurement tools and testing equipment
• Make precise and accurate measurements layouts
• Accurately read, interpret and mark-up technical drawings
• Clearly sketch mechanical schematics and installations
• Understand and effectively utilize new information for problem-solving and decision-making
• Good organizational skills
• Readily establish effective interpersonal relationships
• Alertness, dependability, punctuality
• Work well under pressure 
• Shows initiative, strong judgement and a high degree of reliability
• Physical ability to perform assigned tasks, including climbing ladders, scaffolds and elevated tanks, entering confined spaces
• Willingness to work outside of normal hours
• Utilize appropriate or specialized PPE and safety equipment such as SCBA, rescue equipment, personal gas monitors and fall protection

JOB SUMMARY

You are responsible for providing clerical and administrative support to program staff by performing word processing/typing, data entry, and filing activities; compiling and providing information pertaining to program documents and reports; maintaining program inventory; liaising with internal staff, external stakeholders, and members of the public; purchasing goods/services; scheduling meetings; and responding to inquiries and complaints.   

EDUCATION AND EXPERIENCE

Completion of 1 year of post-secondary training in office administration or related field

Minimum of 2 years of related office/administrative experience

KNOWLEDGE

• General organization and activities of the specific program/unit/branch/department
• Corporate, departmental and branch policies and procedures
• Office practices and procedures
• Corporate Records Management system
• Corporate computer and software applications such as Windows, Word, Excel, Access, etc.
• Knowledge of applicable health and safety legislation, including the rights and duties of workers.
   

COMPETENCIES, SKILLS AND ABILITIES

• Ability to communicate clearly and concisely to clients, public, peers and supervisors both verbally and in writing
• Excellent interpersonal skills  
• Organize, multi-task and prioritize work
• Work independently with minimal supervision
• Ability to complete work assignments within deadlines
• Ability to document/record information 
• Tact and discretion
• Awareness of and sensitivity to program specific targets/population needs
• Initiative and reliability
• Ability to maintain confidential information

JOB SUMMARY

The mandate of the Health Protection Service is to advance the health of Ottawa residents through the provision and delivery of integrated, client-centric health protection services and programs including: Infection Prevention & Control, Sexual Health, Communicable Diseases, Outbreak Management, Substance Misuse, Emergency Preparedness, Response and Recovery, Food Safety, Safe Water, Health Hazards Prevention and Management, and Healthy Environments as outlined in Ontario Ministry of Health and Long-Term Care standards, protocols and guidelines.  

You perform all phases of clinical reception duties including greeting clients, answering phones, scheduling appointments, inputting data, maintaining an accurate patient/records management system, accepting payments for sales and providing test results to clients. You also provide administrative support to ensure the smooth operation of the clinic.

EDUCATION AND EXPERIENCE

Completion of 1 year post-secondary certificate in office administration or related field

Minimum of 2 years of related office/administrative experience, preferably in health clinic/setting

Experience with graphics and desktop publishing procedures and software is desirable

KNOWLEDGE

• Office and clinical administrative procedures 
• Advanced word processing skills 
• Excel and Power point software at the intermediate level 
• Database software including, but not limited to, systems such as iPHIS
• Various features of fax machine and photocopier to level of simple troubleshooting and for the coaching of others
• Knowledge of basic medical terminology and harm reduction approach
• Knowledge of applicable health and safety legislation, including the rights and duties of workers

COMPETENCIES, SKILLS AND ABILITIES

• Strong interpersonal and communication skills combined with excellent customer service skills especially during busy period, stressful situations or emergencies
• Ability to deescalate client interactions in a safe manner
• Detail oriented, able to schedule appointments meticulously, prepare individual client records correctly using an electronic database
• Processing payments from the public (our clients) accurately following protocol
• Organize and prioritize work
• Format documents using the concepts taught at Advanced Word level 
• Use Excel to intermediate level 
• Use PowerPoint to prepare presentations 
• Search and retrieve information from the Internet 
• Generate computerized reports 
• Proofread and edit documents processed 
• Set up and maintain filing systems, both hard copy and electronic forms 
• Use scanner and colour printer and other office equipment effectively and efficiently
• Displays initiative, reliability, flexibility, punctuality and good judgement skills
• Non-judgemental and discretion on sensitive issues 
• Able to work in an environment of changing priorities and multiple demands 
• Develops a general understanding of public health issues, able to work with the public to provide frontline services
• Able to work effectively in environment focusing on sexual health and harm reduction 
• Clear communications skills 
• Good interpersonal skills including establishing an effective working relationship with professional staff and other branch support staff 
• Problem-solving skills 
• Organizational and time management skills
• Work a variety of shifts covering day and evening service periods