4095 Jobs Found
PT Driver Part-time Job
Transportation & Logistics HamiltonJob Details
The Package Delivery Driver position is a physical fast-paced outdoor position that involves continual lifting lowering and carrying packages that typically weigh 25 - 35 lbs. and may weigh up to 70 lbs. Package Delivery Drivers must have excellent customer contact and driving skills. Some UPS facilities may require the ability to drive a delivery vehicle with a standard (manual) transmission. Qualified applicants must have a valid driver’s G or higher license issued in the province of Ontario. Package Delivery Drivers are expected to comply with UPS appearance guidelines and wear the company-provided uniform.
Job Type: Part-Time - Permanent
Workdays: Monday - Friday Shift Start: Monday 12:30am for5 hours per day *(Flexibility is required with both the start and finish times) Tuesday - Friday Shift Start is 3:00 AM
Responsibilities and Duties:
- Deliver and pick-up packages in an efficient and effective manner.
- Drive 5 Ton to Hamilton Airport each day.
- Follow and execute company-established safe/defensive driving methods.
- Assist with loading/unloading the trucks as required.
- Record track and maintain information about delivered and pickup packages.
Qualifications:
- Ability to lift up to 70 lbs. (35kg) without assistance and 150 lbs. (68kg) with assistance.
- Ability to read and navigate with maps/map books.
- 3 years of driving experience
- Minimum 21 years of age
- Valid Ontario G Driver’s License
- Clean Driver’s Abstract showing:
a) No violations for the current year (last 12 months) and no more than 2 violations for the previous 3-year period (last 36 months)
b) No accidents and maximum 5 demerit points for the previous 3-year period (last 36 months) - Delivery experience will be considered an asset.
- Must pass a pre-employment road test.
Compensation and Benefits:
- $17.30 and automatic wage progression as per the existing Union Collective Agreement
- Health and dental benefits after 12 months of employment (commences on the first day of the month after meeting the requirement)
- 2 weeks of paid vacation after one year of service
- Employee Referral Bonus Program ($300 per a referred Package Handler)
- Immediate access to UPS ‘Employee Discounts’ upon hiring
- Paid training
- Opportunity for advancement within a Fortune 100 Company
- Free parking
Working Conditions:
- Exposed to hot/cold temperatures when working outdoors.
- Wear a UPS Package Delivery Driver uniform and adhere to the company’s Appearance Guidelines.
Of Note:
- In our industry, this position is also known as Courier Driver Package Driver etc.
UPS Canada is a diverse and equal opportunity employer. Please advise our HR representatives if workplace accommodation is needed. Thank you for your interest in UPS Canada.
PT Driver
UPS
Hamilton - 93.9kmTransportation & Logistics Part-time
Learn More
Warehouse Worker Full-time Job
General Category CaledonJob Details
The Package Handler’s position is a physical fast-paced and labor-intensive role within a warehouse environment that involves sorting/stocking packages as well as loading and unloading them into and out of UPS package delivery vehicles and trailers.
Job Type: Part-Time - Permanent
Work Location: 12424 Dixie Road Caledon ON
Workdays: Tuesday to Saturday (Flexibility to work some Mondays, must be able to work ALL 5 days of the week)
Shift Start: 5:00/5:30 AM shift 3-5 hours a day. (Start times/finish times may vary with operational need. Flexibility required.)
Pay rate: $18.30/hr. (base rate of $17.30/hr. + an hourly bonus of $1.00).
Key Responsibilities:
- Load and unload packages into package delivery vehicles and trailers
- Learn and properly execute company-established package handling methods
- Sort and stock packages based on postal codes
Requirements:
- Ability to lift up to 70 lbs. (32kg) without assistance
- Full availability to work Monday through Friday (all five days of the week)
- Must be able to work 20- 25 hours per week legally
- Ability to read and memorize postal codes
- Comfortable working in a fast-paced and physically demanding environment
- Comfortable working inside truck trailers and package delivery vehicles
- No prior experience required
Compensation and Benefits:
- Pay rate of $18.300/hr. (base rate of $17.30/hr. + an hourly bonus of $1.00)
- Paid training
- Automatic pay rate progression as per the existing Union Collective Agreement (top rate: $27.01/hr. after 48 months)
- Tuition reimbursement of up to $3,000 per semester
- Extended health and dental benefits after one year of service
- 2 weeks of paid vacation after one year of service
- Immediate access to UPS ‘Employee Discounts’ upon hiring
- Opportunity for advancement within a Fortune 50 Company
- Free onsite parking
Working Conditions:
- Exposed to changing temperatures while working in a warehouse environment.
Of Note:
- In our industry, this position is also known as Warehouse Worker Warehouse Associate Sorter Loader/Unloader and Shipper/Receiver.
Warehouse Worker
UPS
Caledon - 77kmGeneral Category Full-time
17.30 - 18.30
Learn More
Sales Support Specialist Full-time Job
Sales & Retail MississaugaJob Details
- Assists with preparing leasing and sale documents. Work with team and clients to collect listing details for MLS postings.
- Work with deals team to ensure Brokers’ commission payments processed.
- Assist with the plan of action of marketing particular properties. Support Sales team members with the implementation of business strategies.
- Perform client property tours, resolve client issues, and reply to client pricing inquiries.
- Source properties and clients by researching local and national databases.
- Track and report on replies and communications from sourcing activities.
- Maintain and update marketing database system, intranet, and external website.
- Gather and analyze data to identify and solve complex problems that arise with little or no precedent. May recommend new techniques.
- Impact own team and other teams whose work activities are closely related.
- Suggest improvements to existing processes and solutions to improve the efficiency of the team.
- College or University Degree with 3-4 years of job-related experience. Real Estate Salesperson license an asset. Real Estate experience an asset.
- A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function is required.
- Ability to evaluate and communicate unusual and/or complex content in a concise and logical way.
- In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. Internet research and web publishing skills.
- Organizational skills with an advanced inquisitive mindset.
- Advanced math skills. Ability to calculate advanced figures such as percentages, discounts, and markups.
Sales Support Specialist
CBRE
Mississauga - 58.86kmSales & Retail Full-time
Learn More
National Account Executive Full-time Job
Administrative Jobs BramptonJob Details
The National Account Executive is responsible to work on opportunities with multiple supply chain needs including TL, LTL, Logistics and INTL, representing the business to all levels of decision makers within the accounts.
The purpose of this role is to solution sell the full scope of services to new customers with the key deliverables achieving assigned revenue objectives and enabling maximum revenue growth.
How You'll Help:
- Sells into accounts, services new accounts, and manages an existing client base.
- Responsible for retention and incremental growth of major accounts
- Acts proactively to create opportunities for new business with existing accounts.
- Builds relationships with potential new and existing accounts to grow & retain business in Canada and the US.
- Generates sales leads by networking, cold-calling prospects and building relationships as part of a coordinated sales strategy.
- Creates sales strategies by gathering market information, analyzing opportunities and documenting sales methodology.
- Prepares presentations and delivers to prospective clients.
- Maintains accurate customer files.
- Works with operations to address issues with scheduled shipments.
- Other related duties as may be required.
Your Skills & Experience:
- Minimum of secondary education, with preference of post-secondary education (business or sales stream), or a combination of education and experience.
- Previous Transportation or operational experience is required, various roles within transportation would be beneficial.
- A minimum of 3-5 years’ experience in telesales, sales support/customer service or business-to-business sales.
- LTL industry work experience required
- A solid network and client base to call upon and demonstrated success selling in a third-party (3PL), brokerage environment
- Strong interpersonal skills and a desire to resolve problems in a timely fashion.
- Considerable tact, courtesy and diplomacy are required when dealing with Customers, either existing or new. Problem solving demands require immediate action, to ensure the consistent application of strategies for growth.
- Excellent communication and negotiation skills.
- Proven experience in freight brokerage sales, with a desire to grow professionally.
- Computer skills in Microsoft Office, Windows environment are key to succeeding in this role.
- Out-going "Hunter" personality.
- Demonstrated customer relationship skills.
- Able to work deadlines in high transactional environment.
- Ability to champion business needs in a collaborative manner to colleagues.
- Results focused.
National Account Executive
Day & Ross Inc.
Brampton - 62.36kmAdministrative Jobs Full-time
Learn More
Indigenous Health Specialist Full-time Job
Medical & Healthcare OttawaJob Details
Location: 100 Constellation, Nepean
City: Ottawa, ON
Job Category: Ottawa Public Health
Application Close: 20/11/2024
JOB SUMMARY
The Health Equity, Diversity and Inclusion unit functions as a centre of expertise and is accountable to advance health equity and inclusion commitments, policies, Indigenous reconciliation commitments and diversity plans across the department. Ottawa Public Health (OPH) is committed to providing services and programs that are diverse and carefully designed to meet the health needs of Ottawa, and not overlook the needs of diverse and marginalized populations while always attempting to reduce barriers to access.
You are responsible for supporting the implementation and evaluation of the OPH Reconcili-Action plan, and advising on building capacity for meaningful engagement with Indigenous organizations and communities to support population health. You develop and implement a strategic organizational approach to Indigenous cultural safety, including internal education and capacity building activities, and develop an engagement and relationship building strategy with Indigenous organizations and communities. You work within an anti-racism/ anti-oppression framework that acknowledges systemic racism and seeks to ensure fairness and equitable access for everyone.
You provide strategic policy analysis and environmental scanning of new developments, trends and issues in the public health and broader health system as they relate to Indigenous cultural safety and engagement with Indigenous organizations and communities. You keep abreast of initatives that may influence the progression of program objective, including but not limited to: National Inquiry on Missing and Murdered Indigenous Women and Girls (MMIWG) - Calls to Justice; United Nations Declaration on the Rights of Indigenous People(UNDRIP); and, Truth and Reconciliation Calls to Action (TRC)
EDUCATION AND EXPERIENCE
Completion of a 4-year degree in a relevant discipline including, Indigenous Studies, Social Work, Public Policy, Health Administration, Public Health, Organizational Development, Adult Education or related field
A minimum of 3 years of related experience working with Indigenous organizations and communities. Must have knowledge and lived experience related to Indigenous health.
KNOWLEDGE
- Strong understanding of Indigenous perspectives, cultures, and local Indigenous and community groups and agencies.
- In-depth understanding of current issues affecting Indigenous communities, particularly related to health and public health.
- Understanding of and experience working with anti-racist, anti-oppressive and culturally safe approaches, and in creating safe and inclusive environments.
- Knowledge of and sensitivity to current and emerging issues related to health and wellness of Indigenous peoples (preferably through lived experience) as they pertain to Ottawa Public Health’s mandate.
- Knowledge of Indigenous pedagogy and Indigenous worldviews is strongly preferred.
- Understanding of Indigenous history, colonization, racism, Truth and Reconciliation Commission Calls to Action, and OCAP® Principles (ownership, control, access and possession).
- Knowledge of techniques and methodologies for establishing relationships with Indigenous organizations
- Knowledge of a variety of change management theories and methodologies.
- Knowledge of consultation and engagement principles and practices related to building relationships with Indigenous organizations and communities.
- Knowledge of the Ontario’s public health sector and broader health system, and of provincial and/or First Nations, Inuit and Métis government processes.
- Knowledge of project management techniques and methodologies
- Proficiency in MS Office (Word, Excel, PowerPoint and Visio) and familiarity with SharePoint.objectives.
- Knowledge of Ottawa organizations and services that serve diverse populations, and in particular, communities that face barriers.
- Knowledge of Indigenous languages would be an asset
- Knowledge of applicable health and safety legislation, including the rights and duties of workers
COMPETENCIES, SKILLS AND ABILITIES
- Demonstrated ability to create partnerships and lead collaborative meetings and initiatives
- Demonstrated ability to develop and maintain relationships with community partners and organizations that serve First Nations, Inuit, and or Métis
- Oral communication, consulting and interpersonal skills to provide advice in the provision of ensure consistent messaging and timely corporate response to complaints or concerns raised by partners, clients, stakeholders and the public.
- Ability to communicate and relate to Inuit with sensitivity to cultural and governance differences.
- Ability to speak Inuktitut or another indigenous language
- Stakeholder engagement and consultation/facilitation skills to influence and contribute to planning processes.
- Written communication skills to develop strategies, plans, presentation, protocols and guides for Indigenous cultural safety and meaningful engagement with Indigenous organizations.
- Oral communication and influencing skills to promote the use of the Ottawa Public Health’s Indigenous Engagement framework.
- Ability to communicate and relate to Indigenous peoples and organizations with cultural competency and consideration of the diversity of Indigenous nations.
- Relationship building skills to develop and build partnerships and business relationships with key public health stakeholders and Indigenous partners.
- Strategic thinking skills to enable effective participation in initiatives that require thought leadership.
- Skills and the ability to lead initiatives from conceptualization to realization to lead, manage and/or participate in a variety of projects
- Ability to undertake research, plan and problem solve
- Ability to work effectively as a team member and independently.
WHAT YOU NEED TO KNOW
- Language Requirement: English oral, reading, writing
- Driver’s License Requirement: This position requires the successful candidate to use their own transportation.
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Indigenous Health Specialist
City Of Ottawa
Ottawa - 315.3kmMedical & Healthcare Full-time
91,476.84 - 111,314.84
Learn More
Engineer, Electrical Full-time Job
Engineering OttawaJob Details
Location: ROPEC, 800 Green's Creek
City: Ottawa, ON
Job Category: Engineering
Application Close: 20/11/2024
JOB SUMMARY
Facilities Maintenance & Support Branch delivers engineering programs and support services to the Infrastructure & Water Services Department, including developing the corporate Asset Management strategy for water and wastewater treatment plants, pumping stations, reservoirs and facilities, capital project management services (facility and network), lifecycle performance optimization, energy efficiency and energy management initiatives, and efficiency improvements for water, wastewater, stormwater and solid waste programs.
You are responsible for providing reliability engineering expertise in specific areas, such as Electrical/Instrumentation disciplines, relating to work involving either facilities or network assets. You identify and resolve asset reliability risks that could adversely affect plant, facility, linear systems or equipment operations, including condition assessment, failure elimination, risk management and life cycle asset management. You also contribute to the continuous improvement of asset/equipment reliability through sourcing condition assessment and maintenance best practices, providing training, and recommending preventive, predictive and basic equipment care practices.
Facilities may include:
- For drinking water and waste water: Treatment plants, pumping stations, tanks, structure and force mains assets
- For solid waste: Landfill site(s) or transfer station assets
- Programs focus on multidiscipline predictive, preventive and corrective maintenance support.
Networks may include:
- For drinking water and waste water: large diameter water mains, sanitary and storm sewers and collectors
- For surface water: storm ponds, open channel drainage systems
- Programs focus on condition assessment and maintenance program optimization provisions and system capacity management.
In addition, you: provide implementation management and coordination condition (predictive maintenance) assessment and maintenance support, and root cause analysis of equipment failures; and conduct needs analysis and assist in the development of annual and longer term rehabilitation programs for projects through the coordination of research data, compilation and analysis of information on existing infrastructure, and prioritization of rehabilitation needs.
EDUCATION AND EXPERIENCE
Completion of 4 year university degree in Engineering or Applied Science in Electrical, Mechanical, Civil or Municipal Engineering (as required for specific facility or network work location)
Minimum of 5 years of related, progressively responsible experience in a relevant municipal engineering environment applying the principles and practices of reliability engineering, including experience with Condition Based Monitoring programs, non-destructive testing and other predictive technologies, diagnosis/resolution of technically advanced problems and the management of external consultants
CERTIFICATIONS AND LICENCES
KNOWLEDGE
- Corporate, departmental and branch policies and procedures
- Federal, provincial and municipal legislation, and municipal engineering standards, pertaining to water quality, potable water, sanitary, wastewater, and storm water services
- Federal and provincial government legislation and regulatory requirements governing environmental issues and assessments, building/electrical/fire codes, and safety
- The City’s environmental services infrastructure and system components, including design, construction operations and performance
- General theory and principles of Infrastructure Asset Management approaches pertaining to equipment level of service and criticality, root cause analysis, maintenance management strategies, and use of applicable condition assessment and predictive maintenance practices (PdM’s)
- Electrical, Mechanical and Civil engineering planning, design, construction/rehabilitation/maintenance related to the work
- Infrastructure management systems, digital inventories and schematic mapping to determine data requirements, feasibility and architecture to manage the inventory
- Computerized Maintenance Management Software–SAP and Maximo and the integration of data information from SCADA Systems
- CADD, GIS and Microstation
- Principles of project management
- Confined Space and working-at-heights requirements
- Research, surveying and data gathering and analysis techniques
- Knowledge of applicable health and safety legislation, including the rights and duties of workers.
For Mechanical work:
- Maintenance and operation of various mechanical equipment associated with drinking and waste water facilities
- TSSA Regulations & Codes including CSA B51, Boilers & Pressure Vessel Ontario Regulations 220/01 & TSSA Owner User Programs
- Welding & Brazing procedures, possible faults & material selection
- ASME Piping Codes B31.1, B31.3 & B31.5
- Failure Mechanisms of Storage Tanks & Piping Systems
- Testing, monitoring & repair programs such as Pressure Relief Valves, noise/thermographic/vibrational/Oil Analysis, Hose Inspection Program & Lifting Devices
- TSSA Boilers and Pressure Vessels (BPV) Safety Program & the City of Ottawa Design Standards
- Mechanical assembly diagrams
For Electrical work:
- Energy management issues to advise on energy savings and forecast energy needs
- High and low power distribution, generation, motor control and process, switchgear motor starters, instrumentation systems and related maintenance, installation, testing and repair procedures
- National and local electrical codes and standards
- Information systems techniques and practices
- Maintenance and operation of electrical, instrumentation, and SCADA systems
- Electrical and electronic wiring diagrams
For Civil (Facilities/Structural) disciplines:
- Failure mechanisms of concrete structures and structural steel tanks including API 650 designated tanks
- Failure mode analysis and remaining service life of concrete structures and knowledge of various repair methods
- Maintenance and operation of water distribution and wastewater systems
- Condition assessment theory, practices and technologies associated with water distribution and wastewater systems
- Repair, rehabilitation and replacement approaches and methodologies
- Various coating systems, membrane technology and expansion joint sealing technology
- Mechanical design to include pump base and pipe support design
COMPETENCIES, SKILLS AND ABILITIES
- Work independently, with minimal direction, and collaboratively with all staff as part of a team
- Able to identify and analyze complex engineering problems and manage multi-disciplinary assignments to develop realistic solutions problems involving design, resources, scheduling, technical and other difficulties
- Able to provide technical leadership to plan, lead, coordinate, implement and manage projects to completion, provide functional supervision to others, and to manage work quality, scheduling and completion
- Possess organizational skills and flexibility to plan, initiate, organize and prioritize own work, to manage a high volume of projects and to deal effectively with multiple demands, conflicting priorities, pressures and deadlines
- Able to manage contracted work, and foster good working relationships with external contractors in order to achieve Branch objectives
- Possess computer literacy in applications such as MS Office Suite, ArcMap
- Able to perform data analysis, formulate recommendations, and create and maintain reports
- Possess strong documentation, report writing and presentation skills
- Able to apply facilitation, negotiation and conflict management skills
- Demonstrate leadership and initiative
- Able to think analytically, and be attentive to accuracy and detail
- Able to demonstrate sound judgement
- Flexible adaptable and resourceful
- Team oriented
- Diplomatic, discreet and tactful when dealing with sensitive matters , and contentious issues and situations
WHAT YOU NEED TO KNOW
- Language Requirement: English oral, reading, writing
- Police Record Check: The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Engineer, Electrical
City Of Ottawa
Ottawa - 315.3kmEngineering Full-time
91,476.84 - 111,314.84
Learn More
Registered Nurse, LTC Full-time Job
Medical & Healthcare OttawaJob Details
Application Close: 06/03/2025
JOB SUMMARY
The mandate of Long Term Care Services is to provide resident care based on the needs of individuals, as determined by medical, nursing, functional and psychosocial assessments, and on each resident’s expressed needs. The care provided in each Home includes specialized, restorative, supportive and palliative care for persons with dementia, disabilities and health problems who cannot live independently in their homes, and whose needs cannot be met in the community.
You are responsible for the delivery of quality, holistic, resident care through the administration and supervision of the Nursing Program and staff in a designated area, with an emphasis on resident safety and engagement.
EDUCATION AND EXPERIENCE
Completion of 4 year university degree in Nursing (BScN)
Minimum of 1 to 2 years of related experience, preferably in a geriatric-gerontology or long term care setting
Post-basic preparation in gerontology is desirable
Membership in Registered Nurses Association of Ontario (RNAO) is desirable
Canadian Gerontological Certification from Canadian Nurses’ Association is desirable
CERTIFICATIONS AND LICENCES
KNOWLEDGE
- Scope and purpose of gerontological nursing and functions/activities related to the nursing process
- Age related changes
- Ethical dilemmas and considerations
- Management of common chronic problems
- Specific needs of the older person and of cognitively impaired older person:
- Basic physiological needs (nutrition, elimination, hygiene, skin integrity, sleep & rest, sensory perception)
- Dementia care
- Safety and security needs
- Challenging behaviours
- Basic psychosocial needs (self-esteem, actualization, advocacy, support network, relationships with families)
- Infection control guidelines for RN’s and RPN’s
- Nursing documentation standards including Resident Assessment Instrument RAI-MDS
- Principles of rehabilitation and activation in care of the older persons or adults requiring long term care
- Pharmacology and medication use
- Medication administration standards
- Nursing goals: promotion, prevention, maintenance, rehabilitation, palliation
- Transfer and positioning techniques of persons requiring long term care
- Basic knowledge of applicable legislation and regulations such as: Regulated Health Professions Act, Health Care Consent Act, Nursing Act, Mental Health Act, Professional Misconduct and Controlled Act, Professional standards, Code of Ethics
- Principles of verbal and non-verbal communication
- Labour relations and collective agreements.
- Must be familiar with all applicable health and safety legislation, have knowledge of any potential or actual danger to health or safety in the work place, and have knowledge of appropriate actions to be taken in order to ensure the health and safety of staff in accordance with applicable legislation and City policies and procedures.
COMPETENCIES, SKILLS AND ABILITIES
Core Behaviours
Core behaviours define the City's expectations of the behaviours employees should demonstrate in performing their work. They are reflective of the City's culture and values and guide all our present and future activities. Every employee is encouraged to learn, embody, and demonstrate these core behaviours.
Review the Core Behaviours.
Leadership Competencies
The City has defined key competencies that leaders are expected to embody and demonstrate to successfully move the organization towards achieving its strategic objectives and create an organizational culture that supports and empowers employees to excel, grow and reach their full potential. These leadership competencies and associated behaviours are expected to be demonstrated by leaders at all levels of the organization.
Review the Leadership Competencies.
WHAT YOU NEED TO KNOW
- Language Requirement: Various language requirements, locations may require English only, French only OR Bilingual competencies. Some positions require English oral, reading, and writing. Some positions required French oral, reading and writing.
- Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Registered Nurse, LTC
City Of Ottawa
Ottawa - 315.3kmMedical & Healthcare Full-time
46.07 - 56.06
Learn More
IT Business Analyst Full-time Job
Manulife And John Hancock Careers
IT & Telecoms TorontoJob Details
As an IT Business Analyst with Manulife's Group Functions Technology team, you will play a pivotal role in enhancing the employee experience by bridging the gap between IT and business operations. Your responsibilities will include analyzing business processes, identifying areas for improvement, and implementing technology solutions that streamline workflows and boost productivity. You will collaborate with multi-functional teams to capture requirements, develop detailed documentation, and ensure seamless integration of new systems. Your expertise in data analysis and project management will be critical in driving initiatives that improve employee satisfaction and operational efficiency. Join us to make a substantial impact on our organization’s success and the well-being of our employees.
Responsibilities
-
Identify areas for process improvement and business transformation through analysis and team engagement.
-
Analyze current processes and systems to find inefficiencies and improvement opportunities.
-
Develop and implement new systems aligning with organizational goals.
-
Measure changes' success using key performance indicators (KPIs) and metrics.
-
Conduct value stream analyses and document "as is" and "to be" processes.
-
Lead solution brainstorming sessions and document optimal solutions.
-
Perform business analyses of functional requirements and develop data dictionaries.
-
Deliver training on new or modified system features and processes.
-
Support organizational change and provide post-implementation support.
-
Produce quality documentation and establish relationships with key business partners.
How will you create impact?
This role will create a significant impact by streamlining business processes and enhancing the overall efficiency of the organization. By identifying and implementing technology solutions, the IT Business Analyst will help reduce operational bottlenecks, leading to faster and more effective workflows. This, in turn, will improve employee satisfaction as they experience fewer frustrations and delays in their daily tasks. Additionally, the role will support better decision-making through data analysis, providing insights that can drive strategic initiatives. Ultimately, the IT Business Analyst will contribute to a more productive and positive work environment, directly influencing the success and growth of Manulife and its employees.
What motivates you?
-
You obsess about customers, listen, engage and act for their benefit.
-
You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
-
You thrive in teams and enjoy getting things done together.
-
You take ownership and build solutions, focusing on what matters.
-
You do what is right, work with integrity and speak up.
-
You share your humanity, helping us build a diverse and inclusive work environment for everyone.
What we are looking for
-
Professional designation / certification in Project Management, Information Technology, Business Analysis, and Process Improvement or related subject area would be an asset.
-
Able to create clear and comprehensive technical documentation.
-
Basic understanding of Risk Management and UX principles.
-
Understanding of IT change management process
-
Proficient experience in business analysis, business system analysis and solve problems related to technology.
-
Good verbal and written communication; able to effectively articulate technical concepts.
-
Continuous learning from both successes and failures.
-
Good organizational and creative problem-solving abilities.
-
Familiar with ITIL, SDLC and Compliance.
-
Strong problem-solving, technical, and analytical skills.
-
Able to independently trace data / processes from upstream to downstream to investigate issues, come up with options and handle the resolution.
-
Able to quickly learn sophisticated concepts, processes, systems, and technologies via self-directed investigation.
-
Proficiency in Microsoft 365 Suite including Word, Excel, PowerPoint, and Visio.
-
Familiarity with Power BI and other data analytics software.
-
Desire to mentor others in terms of analysis, collaboration, and organization, most specifically using tools such as JIRA and Confluence.
-
Capacity for constant learning and remaining open to change and continuous improvement.
-
Familiar with scripting languages a plus.
What can we offer you?
-
A competitive salary and benefits packages.
-
A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
-
A focus on growing your career path with us.
-
Flexible work policies and strong work-life balance.
-
Professional development and leadership opportunities.
Our commitment to you
-
Values-first culture
We lead with our Values every day and bring them to life together. -
Boundless opportunity
We create opportunities to learn and grow at every stage of your career. -
Continuous innovation
We invite you to help redefine the future of financial services. -
Delivering the promise of Diversity, Equity and Inclusion
We foster an inclusive workplace where everyone thrives. -
Championing Corporate Citizenship
We build a business that benefits all stakeholders and has a positive social and environmental impact.
IT Business Analyst
Manulife And John Hancock Careers
Toronto - 35.48kmIT & Telecoms Full-time
Learn More
Mental Health Specialist Full-time Job
Manulife And John Hancock Careers
Medical & Healthcare TorontoJob Details
Responsibilities
The Mental Health Specialist collaborates with Disability Claims teams to support effectiveness of mental health case management. The role has far-reaching goals that include optimizing claims management practices, enhancing mental health knowledge, strengthening case manager abilities, ensuring appropriate risk management and improving overall disability outcomes (such as shorter claims durations and improved claims resolutions) related to mental health disability claims. The Mental Health Specialist contributes to the improvement of Plan Member mental health and Plan Sponsor organizational resilience.
On the job you will:
-
Review mental health disability claims and document reviews in the case management system
-
Recommend mental health community resources to impact mental health recovery for Plan Members
-
Support case managers in managing mental health disability claims
-
Provide one-on-one coaching to case managers about mental health disability claims
-
Be the go-to person for our internal Disability Claims teams regarding mental health topics
-
Develop and deliver training sessions to internal teams on mental health topics and updated mental health case management requirements
-
Support any ongoing strategy development on managing mental health disability claims
-
Be involved in thought leadership and meet with Plan Sponsors
-
Communicate with treatment providers, as needed
-
Participate in working groups to develop strategic initiatives
-
Develop and drive implementation of innovations in mental health case management in collaboration with internal teams
-
Remain up to date regarding knowledge about mental health, disability management and insurance practices
We are looking for someone with:
-
Master’s degree or equivalent experience in health sciences
-
Work experience in the clinical field of Mental Health
-
Ability to coach and influence
-
Passion working as part of a team
-
Superior collaboration skills
-
Strength in thinking autonomously, focusing on complex tasks and creative problem-solving
-
Analytical skills
-
Ability to prioritize, work under pressure and manage time effectively
-
Strong presentation skills
-
Excellent verbal and written communication skills
-
Computer Proficiencies
Nice to Haves:
-
Experience working in disability management or disability case management
-
Experience in training and facilitation
-
Background in generating and implementing innovative solutions
-
Experience in trend analysis and gap identification
-
Ability to develop presentations and training materials
-
Bilingual English and French
What can we offer you?
-
A competitive salary and benefits packages.
-
A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
-
A focus on growing your career path with us.
-
Flexible work policies and strong work-life balance.
-
Professional development and leadership opportunities.
Our commitment:
Values-first culture
We lead with our Values every day and bring them to life together.
Boundless opportunity
We create opportunities to learn and grow at every stage of your career.
Continuous innovation
We invite you to help redefine the future of financial services.
Delivering the promise of Diversity, Equity, and Inclusion
We foster an inclusive workplace where everyone thrives.
Championing Corporate Citizenship
We build a business that benefits all stakeholders and has a positive social and environmental impact.
Mental Health Specialist
Manulife And John Hancock Careers
Toronto - 35.48kmMedical & Healthcare Full-time
56,400 - 94,000
Learn More
Client Service Representative Full-time Job
Customer Service PickeringJob Details
As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.
At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.
How you'll succeed
-
Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them reach their goals.
-
Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.
-
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.
Who you are
-
You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
-
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
-
You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
-
You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
-
You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
-
Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
-
We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
-
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
-
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
-
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]
-
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
-
We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Job Location
Pickering-1895 Glenanna Road
Employment Type
Regular
Weekly Hours
15
Skills
Client Issue Resolution, Client Service, Customer Experience (CX), Digital Literacy, Empathy (Inactive), Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services
Client Service Representative
CIBC
Pickering - 9.75kmCustomer Service Full-time
Learn More
Sr. Client Service Representative Full-time Job
Customer Service TorontoJob Details
As a member of the Personal and Business Banking Team, you’ll use your expertise in financial services products and customer service to help clients as they manage their day-to-day banking needs. As a Senior Client Service Representative, whether it’s taking the lead to answer questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.
How you’ll succeed
-
Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them reach their goals.
-
Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to find better solutions.
-
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.
Who you are
-
You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, it’s the right thing to do.
-
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
-
You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
-
You love to learn. You’re passionate about growing your knowledge. You have a strong sense of curiosity.
-
You engage with your heart and mind. You care about people and understand different perspectives. You listen and learn from the experiences of others.
-
Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
-
We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
-
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
-
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
-
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]
-
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
-
We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Job Location
Bolton-2 King Street
Employment Type
Regular
Weekly Hours
37.5
Skills
Client Issue Resolution, Client Service, Customer Experience (CX), Digital Literacy, Empathy (Inactive), Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services
End Date: November 8, 2024 (2 days left to apply)
Sr. Client Service Representative
CIBC
Toronto - 35.48kmCustomer Service Full-time
Learn More
Financial Services Representative II Full-time Job
Financial Services TorontoJob Details
As a member of the Personal and Business Banking team, you’ll work in a fast-paced Banking Centre where you’ll make a meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal goals, provide informative and tailored service, and recommend the right products and solutions that will help their financial success. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.
At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.
How you'll succeed
-
Client engagement - Meet with clients to understand their personal and business priorities, advise them on solutions, and provide a forward-looking financial plan. Use your knowledge of cash management, credit, investment and wealth protection to help clients meet their goals.
-
Relationship building - Engage in marketing and outreach activities to show clients you value them and their communities. Grow your network, deepen existing relationships, and work as one team to ensure clients are connected to the right people and opportunities.
-
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.
Who you are
-
You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
-
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
-
You know that details matter. You notice things that others don't. Your critical thinking skills help to inform your decision making.
-
You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You build trust through respect and authenticity.
-
You love to learn. You’re passionate about growing your knowledge, and you know that there is no limit to what you can achieve.
-
You’re a certified professional. You have current accreditation and good standing Mutual Funds License (Canadian Securities Course or Investment Funds In Canada).
-
You can demonstrate 1 year experience in working with clients and achieving sales results. It’s an asset if you have prior banking experience in a similar capacity.
-
Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
-
We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
-
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
-
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
-
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]
-
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
-
We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Job Location
Toronto-946 Lawrence Ave E
Employment Type
Regular
Weekly Hours
37.5
Skills
Client Service, Customer Experience (CX), Digital Literacy, Financial Products, Goal Planning, Group Problem Solving, Outbound Calls, Regulatory Requirements, Results-Oriented
End Date: November 14, 2024 (8 days left to apply)
Financial Services Representative II
CIBC
Toronto - 35.48kmFinancial Services Full-time
Learn More
