• Posting Period: 09-SEP-2024 to 23-SEP-2024

The City’s Seniors Services and Long-Term Care Division supports Toronto seniors and residents in long-term care homes to have the healthiest, most fulfilling lives possible through exceptional care and services. Vulnerable individuals who reside in the community are supported through adult day programs, supportive housing services, tenancy support and homemakers and nurses services. CareTO is our brand for the culture change we are investing in for the City’s 10 directly operated long-term care homes (https://www.toronto.ca/community-people/housing-shelter/rental-housing-tenant-information/finding-housing/long-term-care-homes/careto/). The division values Compassion, Accountability, Respect and Excellence which shape our organizational culture, our priorities, and the experiences of all those who live, work, volunteer, and visit.

Reporting to the Manager, Workforce Planning and Development, the Workforce Staff Assistant provides a variety of administrative and support functions to assist various facets of Human Resources in the Seniors Services & Long-Term Care Division including Recruitment, Health and Safety, Organizational Development, Workforce Administration, Employee and Labour Relations, and Equity, Diversity, and Inclusion. The primary functions associated with this position include but are not limited to:

Major Responsibilities:
 

• Provides administrative support and coordination in Human Resources related activities and routine work assignments.
• Supports the division’s Workforce Management section with special projects.
• Acts as a divisional liaison for various programs and initiatives such as the confidential Police Reference Check Program.
• Provides onboarding/offboarding activities.
• Prepares files, documents, summaries and drafts routine responses.
• Supports meeting administration such as scheduling, material development and distribution and onsite and virtual support.
• Compiles and trends statistical data for use in forecasting; participates in analysis.
• Prepares visual presentations, briefing materials and other documentation as required.
• Supports policy and procedure development as assigned.
• Assists with the coordination of clerical support functions.
• Composes detailed correspondence in matters relevant to the scope of responsibilities.
• Represents the division in communications, in matters relevant to the scope of responsibilities.
• Works independently, completes assigned work within tight timeframes.
• Maintains strict confidentiality of information and records.
• Performs other related duties as assigned.

Key Qualifications:

1. Considerable administrative office experience supporting a team of senior staff.
2. Experience with a variety of software packages including Microsoft Office Suite (i.e. Word, Excel and PowerPoint) SAP, SuccessFactors and Quatro.
3. Considerable experience in the preparation and drafting of standard correspondence and reports and handling of confidential information.
4. Experience in developing and implementing administrative work procedures and systems.
5. Knowledge of related policies, procedures and legislation such as the Fixing Long-Term Care Act, Municipal Freedom of Information and Protection of Privacy (MFIPPA), Personal Health Information Protection Act (PHIPA), City of Toronto Collective Agreements, Human Rights Code, Employment Standards Act.
6. Knowledge of the requirements of the Ministry of Long-Term Care and the Ministry of Labour within a long-term care environment.
7. Knowledge of and commitment to a safe culture.
8. Excellent written and verbal communication skills with the ability to prepare detailed documentation requiring application of regulations, guidelines, policies and procedures.
9. Interpersonal skills to act as a divisional representative to establish and maintain positive and effective working relationships with management and non-management employees.
10. Ability to identify and analyze problems and inefficiencies and suggest corrective actions and solutions.
11. Ability to effectively establish timelines and handle a varied workload, with impeccable organizational skills.
12. Ability to work independently in a dynamic, complex environment, as well as part of a team.

The Senior Accounting Manager is accountable for process adherence and improvement, planning and forecasting, reporting and analysis, and audit support for single, high volume or multiple low volume portfolios.

KEY DUTIES & RESPONSIBILITIES 

People Management

• Manages a team of individual contributors.
• Develops, trains and coaches team member.
• Creates development and coaching plans.
• Conducts performance reviews.
• Makes hire, disciplinary and fire decisions.

Process Adherence /Implementation

• Identifies and implements new ways to improve quality and efficiency of financial processes.
• Conducts root cause analysis on process gaps. Recommends and implements major process improvements within assigned

Portfolio.

• Prepares policies, policies and procedures.

Planning/Forecasting

• Prepares annual plans and quarterly reforecast for CBG and LOB’s.

Analysis

• Conducts in-depth financial analysis and makes recommendations to Senior Finance and Operations Management.
• Responds to internal and external client requests for ad hoc analysis.
• Conducts analysis.

Reporting

• Reviews routine transactions to determine accuracy of results.
• Prepares complex accounting entries.
• Prepares consolidated financial results – monthly, quarterly – for CBG’s and LOB’s.
• Prepares external and internal consolidated financial reports.
• Responsible for the accuracy of the financial information.
• Prepares basic business cases and provides input to complex business cases.

Audit Support

• Liaises with auditors to review audit support.
• Accountable for compliance with internal and external audit requirements.

Operational / Strategic Decisions

• Accountable for operational decisions made by direct reports.
• Makes operational decisions (i.e. process changes).
• Supports strategic decisions by participating in steering committees, special projects, etc.

Other

• Prepares basic business cases.  Provides input to complex business cases.
• Other duties as assigned.

FINANCE SPECIFIC-JOB SCOPE/DEFINITION

Portfolio Scope/Complexity

• Single, high volume or multiple, low volume portfolios.

Complexity of Accounting

• Ability to manage and resolve complex account reconciliation which sees the highest transaction volume or deal with multiple portfolios or business units.
• Resolving complex accounting issues escalated from support team.  Makes recommendations to Controllers.
• Full understanding of accounting regulations specific to area of expertise.

Involvement in Full Cycle Accounting

• Full cycle completion of CBG, LOB accounting cycles.

Preparation of Financial Information

• Reviews, consolidates, reports and communicates routine data.
• Accountable for accurate and timely financial reporting.

Reporting Audience/User of Financial Information

• Internal and external linear and vertical reporting.

Audit Support

• Liaises with auditors to review audit support.
• Accountable for compliance with internal and external audit requirements.

Operations vs. Strategic Decisions

• Accountable for operational decisions made by direct reports.
• Makes operational decisions (i.e. process changes).
• Supports strategic decisions by participating in steering committees, special projects, etc.
• Operational impact on financial reporting and processes.
• Ability to impact financial results based on fact-based decisions – i.e. increasing accruals after manager review.

Problem Solving

• Problems – typically non-recurring problems.
• Identifies and resolves complex problems within assigned portfolios.
• Conducts root cause analysis on process gaps.  Recommends and implements major process improvements within assigned portfolio.
• Works requires judgment and initiative.
• Resolves escalated problems.

Interaction with Client/Management

• First point of client contact regarding problem resolution.

KNOWLEDGE & SKILLS

• 5-10 years’ relevant experience with University graduation or professional certification (e.g. P. Eng, CPA, CMA, CGA or equivalent courses).
• Possesses full scope understanding of accounting modules within accounting systems for specific portfolio scope.
• Advanced level knowledge of MS Office suite of software.
• Ability to manage and resolve complex account reconciliation which sees the highest transaction volume or deal with multiple portfolios or business units.
• Ability to resolve complex accounting issues escalated from support team and to make recommendations to Controllers.
• Full understanding of accounting regulations specific to area of expertise.
• Ability to prepare basic business cases and provide input for complex business cases.
• Ability to prepare written policies, processes and procedures.
• Ability to communicate goals and employee performance feedback.
• Ability to make operational decisions and support strategic decisions.
• Previous management/supervisory-related experience.

Licenses and/or Professional Accreditation

•     At least one of CPA (CA, CMA or CGA).

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

The Reliability Technician will be responsible for maintaining and servicing equipment used in the facility for daily production. They will ensure safe plant operations and a safe working environment for all employees.

The Reliability Technician will be responsible for effective troubleshooting, repair, installation, and preventative maintenance of facility electrical distribution systems and equipment in an industrial setting. They will ensure safe plant operations and a safe working environment for all employees.

Snapshot of a Day-in-the-Life:

• Read and interpret drawings, blueprints, schematics, and code specifications to determine lay-out of industrial equipment and installations
• Conduct planned preventive & predictive maintenance and keep maintenance records
• Actively participate in preventive maintenance program on building equipment processing equipment daily
• Efficient production equipment set up, inspection and shutdown of all related equipment when required, including process changeovers
• Assist in planning, organizing of work activities (drawing interpretation, parts preparation)
• Program, troubleshoot, maintain and repair industrial equipment and automation including PLCs, HMI, frequency drives, temperature control and other related devices

What You’ll Bring:

• Certified Journeyman Electrician with 5+ years’ experience. Preference to those with proof of completing the Industrial Apprenticeship Program
• Knowledge of conveyors, high speed slicers, pumps / compressor, electrical / electronic controls and high speed packaging equipment
• Strong working knowledge of HMI's, electric motor controls, programmable logic controllers, basic wiring circuits and skills necessary to safely test common electrical systems and make minor repairs where permitted
• 442A licensing an asset vs. 309A

What We Offer at Maple Leaf Foods:

• • Be part of a company with an inspiring and unique vision, with a deep commitment to sustainability and expanding its leadership in sustainable protein across North America
  • Competitive Health and Wellness benefits 
  • Defined Contribution Pension Plan
  • Employee Assistance Program

This individual is responsible for the operational execution of product movements from the point of supply to the delivery to the customer. This individual will interact with supply chain partners (e.g. product suppliers, carriers) on a transactional basis to coordinate the movement of product as per the parameters defined in the contract of sale.  This individual acts as the key contact with the customers/ overseas offices, shipping lines, truckers, freight forwarders and other logistics partners servicing the International markets.

Any MLF team member interested in being considered for this role are encouraged to apply online by September 20. Applications received beyond that date are not guaranteed consideration.

Snapshot of a Day-in-the-Life:

• Processes shipments through an order management system
• Plan transportation in sap and issues loading instructions to the carrier(s) and supplier(s)
• Prepares or compiles documentation required for the shipment and ownership transfer of product
• Negotiate documents with banks for letter or credit payment term
  Invoices and forwards documents to the customer as per the contract of sale
• Secures payment through Letters of Credit
• Monitors the shipments in transit and trouble-shoots for any logistical issues to ensure that customer service levels are not impacted
• Acts as a liaison with the customer for all post sale communications
• Cost freight on timely manner
• Approves, tracks and ensures payment of freight and storage invoices
• Compute reporting metrics, such as on-time delivery rates, order fulfillment, prepare reports on logistics performance measures.
• Maintain databases of logistics information.
• Accurate and timely delivery of products in the most cost-effective manner
• Timely and accurate administration of documentation
• Reduction of incremental storage, demurrage and freight costs related to any service issues

What You’ll Bring:

• Post-secondary degree/diploma in international logistics or equivalent work experience required
• 5-7 years’ experience in logistics operations or related field required
• Good computer skills in MS Office (Word, Excel and Outlook) and an aptitude to learn   new software when required
• Fluent in English
• Bilingual is an asset such as Spanish, Mandarin, Cantonese
• Letters of Credit, applications, rules and practices
• Outstanding ability to multi-task, meet deadlines, and to work in an extremely fast- paced environment
• Excellent interpersonal and communication skills (Listening, Written and Verbal)
• Extremely well organized and detail-oriented
• Ability to take initiative and independently prioritize own work
• Strong problem-solving skills

What We Offer at Maple Leaf Foods:

• Being part of a high-performance, people-focused company that has an inspiring and unique vision to become the most sustainable protein company on earth, and a deep commitment to sustainable protein across North America.
• An inclusive company culture and a work environment that keeps our people safe, rewards excellence, and empowers everyone to learn and contribute their best.
• A hybrid work model that embraces remote work for eligible roles, helping team members achieve work-life balance—combining the best of both spending time working remotely, benefitting from focus time, and purposeful collaboration in the office setting. 
• Competitive Health and Wellness benefits that offer flexibility to meet your individual or family needs, including programs focused on improving mental health and wellbeing. These benefits start on your first day of employment.
• Defined Contribution Pension Plan with company matching that starts on your first day of employment.
• Learning and development opportunities, including workshops, ‘speaker series’ events, and resources that allow you to develop your skills and progress your career.
• Comprehensive tuition reimbursement program that supports continuous learning and development of our team members through investment in eligible degrees, diplomas, professional certification, or trades programs.
• Supporting our deep commitment to community impact, we offer up to two paid days annually to volunteer at a cause of your choice.

Our Mississauga team is currently looking for a mechanically minded individual to ensure our equipment is running safely and smoothly. This role is perfect for people who are passionate about automotive excellence and are dedicated to showcasing and developing their technical skills with our experienced team.

The Company

PepsiCo Canada is recognized as one of Canada’s top 100 employers. PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. Our product portfolio includes 22 world-famous, billion-dollar brands, from Gatorade to Quaker, Tropicana to Lay’s and more. We make hundreds of enjoyable foods and beverages that are loved throughout the world.

At PepsiCo Canada, we are always centered on the consumer, developing exciting brand campaigns and continuously driving product innovations. Our people are our greatest asset! By supporting their ability to work effectively together and providing them with the tools they need to succeed, we are ensuring that PepsiCo Canada is the company you want to work for!

Responsibilities

The work you’ll be doing:

• Maintain and repair over the road fleet or lift truck equipment and perform preventative maintenance
• Diagnose vehicle failures and disassemble, repair and reassemble parts as necessary
• Respond to road calls
• Complete all necessary documents, including vehicle records
• Maintain cleanliness in areas of work
• Maintain records of daily check list (pre-trip inspections)
• Perform all assigned duties in a safe and productive manner
• Follow the direction of Fleet Supervisor/Manager

Please be sure to review our realistic Job Preview Video at the following link: https://vimeo.com/178631246

Qualifications

Who’s a good fit for the team:

• High School Diploma or equivalent GED required
• Must have valid driver's license in good standing
• Certification in Internal Combustion Engine (ICE); (P - propane) is an asset
• Welding and electrical experience an asset
• Must be able to provide own tool set for the work required
• Must be able to work independently with minimal supervision
• Must be able to perform frequent standing, bending, twisting, kneeling, squatting, reaching and grasping
• Ability to work overtime an asset

Physical demands and working conditions:

• You can lift/carry and push/pull up to 75lbs
• You are comfortable working in a multi-temperature environment
• Must be able to perform frequent standing, bending, twisting, kneeling, squatting, reaching and grasping

What you can expect from us:

• Competitive compensation, benefits, pension, RRSP contribution and vacation time
• A flexible working environment that promotes a healthy work-life balance
• A dynamic and inclusive culture that promotes you to bring your whole-self to work
• A supportive team that will encourage your professional growth and development
• An opportunity to be meaningful and impactful within your work and projects

Application Process

• Visit www.pepsico.ca/careers
• Candidates who have been shortlisted will be contacted in the upcoming weeks for an initial phone screening interview

• Location: 1 Big Bay Point Road, Barrie, ON L4N 8M5, Canada

To ensure timely delivery of packages to predetermined customers on specific routes, reviewing orders prior to delivery, load/unload vehicle and provide exceptional customer service to our client base.

Flexible shift opportunities (min and max hours, days of work parameters will be determined based on business requirements).

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

Post Secondary:

- High school diploma/educational equivalent.

Professional accreditation/certification:

- Have a valid driver’s license or provincial graduated license.

Related Experience Requirements

Minimum number of years required for entry to this job

- None

- One (1) year customer oriented business experience preferred

Amount of time required to learn or adjust to the job

- 3 months

Other specific mandatory experience requirements

- In the province of Quebec, must be bilingual (French and English)

Technical Skill Requirements

Solid knowledge of the following:

Must achieve minimum threshold on mandatory pre-placement driver assessment training

Ability to successfully complete all basic and re-currency training

Ability to lift 70 lbs

Some knowledge of Federal Express Canada operations an asset.

Interpersonal Skill Requirements

Good interpersonal and communication skills.

Good time management and organizational skills

Excellent customer service skills

Ability to multitask, handle stress and work in a highly pressured environment

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

Post Secondary:

- High school diploma/educational equivalent.

Professional accreditation/certification:

- Have a valid driver’s license or provincial graduated license.

Related Experience Requirements

Minimum number of years required for entry to this job

- None

- One (1) year customer oriented business experience preferred

Amount of time required to learn or adjust to the job

- 3 months

Other specific mandatory experience requirements

- In the province of Quebec, must be bilingual (French and English)

Technical Skill Requirements

Solid knowledge of the following:

Must achieve minimum threshold on mandatory pre-placement driver assessment training

Ability to successfully complete all basic and re-currency training

Ability to lift 70 lbs

Some knowledge of Federal Express Canada operations an asset.

Interpersonal Skill Requirements

Good interpersonal and communication skills.

Good time management and organizational skills

Excellent customer service skills

Ability to multitask, handle stress and work in a highly pressured environment

Preferred Qualifications:4 Shifts a Month is the Minimum Requirement. Must be available to work Saturday Shifts

Additional Details:Barrie Casual Flex Drivers

The City of Oshawa is now accepting Aquatic Instructor/Lifeguard applications for positions. This is an open posting that is recruited to throughout the year.

Applicants invited to attend a Wet Interview will need to provide proof of 2 valid vaccination doses and government issued identification in order to be able to attend the interview.

Applicants selected to attend a Wet interview will be notified via email and phone. You will be required to provide the following prior to the interview :

• Proof of all 4 aquatic qualifications ( or proof of course enrolment) NL, SFA, LSI and WSI (plus any additional qualifications you hold)

Successful applicants will be required to attend mandatory staff trainings and orientations.

All training hours are paid at minimum wage as established by the Employment Standards Act.

The City of Oshawa strives to provide an environment that cultivates and supports the following core values: Authenticity, Courage, and Trust (ACT).

Responsibilities

1. Delivery of learn to swim program

• Develop progressive lesson plans based on criteria specific to each level of the learn to swim program
• Demonstrate, instruct and lead participants through swim level specific skills
• Assess, evaluate and document participants progress throughout the program
• Provide verbal and written feedback on participants progress to parents/guardians
• Prepare and organize program equipment and supplies
• Perform safety check of equipment prior to being used
• Keep accurate participant attendance records
• Follow up with full-time staff regarding participants with extended absences

1. Ensuring public safety

• Enforcing policies and procedures of aquatics facility
• Monitor participants in pool, identifying risks/hazards and associate good judgement
• Educate the public on water safety with a focus on accident prevention
• Respond to emergency situations and provide first aid within the scope of training

1. Directly supervising the pool area

• Continuous scanning of the pool and surrounding area including the deck, hot tub and sauna and adjust zones as required
• Enforce policies and procedures of aquatics facility
• Monitor participants in pool, identifying risks/hazards and associate good judgement
• Educate the public on water safety with a focus on accident prevention
• Respond to emergency situations and provide first aid within the scope of training

1. Enforce and follow City of Oshawa policies and procedures and adhere to Ontario Public Pool Regulations, including but not limited to: admission requirement standards, emergency procedures, etc.)
2. In the absence of Aquatic Supervisor, perform pool opening and closing procedures and complete required checklists

Requirements:

Possess and maintain current ALL of the following aquatic awards (note, applicants who are currently registered in the courses below may apply, offer of employment would be subject to successful completion of the awards.

• National Lifeguard Certification (NL)
• Lifesaving Society Lifesaving Instructor
• Standard First Aid with CPR-C within 2 years of certification date (from a WSIB approved agency)
• Work a minimum of 6 hours per week, 4 of which are instructional hours, and at least one weekend shift per week. All hours are subject to program and operational demands. Priority will be given to those candidates with the most availability.
• Attend all mandatory training's and meetings,
• Good customer service experience and communication skills to deal effectively and courteously with staff and the general public; good interpersonal skills with the ability to establish and maintain positive working relationships
• Possess personal qualities of maturity, tact, discretion and have a willing and co-operative attitude
• Ability to work shifts as required
• Provide a current (within six months) Criminal Information Request prior to commencing employment
• Preference will be given to those with additional aquatic qualifications

As a key member of the Digital Government & Modernization team, the Senior Systems Integrator (Senior Frontend Lead Developer) for Technology Services plays a critical role in driving the city’s digital transformation. They excel as an expert frontend developer with deep knowledge of web application architecture and backend technologies. Their primary goal is to rapidly develop and deliver solutions to production. Responsibilities include developing web-based applications, Salesforce solutions, and managing both public-facing and internal web applications.

Major Responsibilities:

• Implements detailed plans and recommends policies/procedures regarding program specific requirements.
• Supervises, motivates and trains assigned staff, ensuring effective teamwork, high standards of work quality and organizational performance, continuous learning and encourages innovation in others.
• Supervises the day to day operation of all assigned staff including the scheduling, assigning and reviewing of work.  Authorizes and co-ordinates vacation and overtime requests.  Monitors and evaluates staff performance, approves salary increments, hears grievances and recommends disciplinary action when necessary.
• Provides input into and administers assigned budget, ensuring that expenditures are controlled and maintained within approved budget limitations.
• Leads, facilitates and contributes to the design, creation, development and sustainment of corporate standards for the division, including formalized project management and methodology, data warehousing architecture, data modeling, metadata, change management, and application development and migration.
• Responsible to senior management within the division, business and technical stakeholders for all aspects of assigned projects, including the project charter, project plan and schedule, progress, budget, risk management, issue management, change management, resource management, quality review/best practices. 
• Provides project budget and financial management such as sole source requests; contract negotiations; leasing agreements; business cases; feasibility and cost/benefit analysis. 
• Prepares and/or supervises the preparation of various formal contractual documents such as Request For Information/Proposal/Quotation (RFI/P/Q), Statement Of Work (SOW), Memorandum Of Understanding (MOU) and Service Level Agreements (SLA). 
• Provides leadership in the evaluation, selection and recommendation of technical solutions and professional services; manages vendors and contractors in the overall solution delivery process.
• Identifies and develops divisional/cross-divisional initiatives to produce synergies and economies of scale.
• Negotiates with senior management, clients and various stakeholders often with competing and conflicting goals, objectives and priorities.
• Provides assessments and recommendations of new technology trends on the effective use, acquisition and integration of technology by the City.
• Identifies and analyzes current business processes and practices in the context of evolving information architecture and performance measures; prepares feasibility study and recommends overall technical solutions for business initiatives and leverage existing enterprise infrastructure investments.
• Recommends and implements security, privacy and quality assurance requirements consistent with both the Municipal Freedom of Information Privacy and Protection Act (MFIPPA), and corporate and legislated standards regarding the storage, processing and retention of confidential data.
• Recommends, establishes, and sustains various project management structures that span one or more levels of government such as the Provincial Offence Act and Social Housing downloading initiatives.
• Assesses and recommends scalable multi-jurisdictional business and technical solutions that meet client and business requirements in the context of corporate standards, policies and procedures for information technologies and architectures.  This includes determining requirements, conducting research and evaluations and obtaining all approvals and signoffs.
• Informs and educates senior managers, business users and technology peers on technology trends, and the effective use of business and technology solutions and information management.

Key Qualifications:

Your application for the role of Senior Systems Integrator Technology Services (Senior Frontend Lead Developer) should describe your qualifications as they relate to:
 

1. Post-secondary education in computer science or a related discipline, or the approved equivalent combination of education and/or experience with the ability to provide technical leadership on large scale projects. 
2. Extensive experience working with minimal supervision as a front-end developer, with proven leadership, mentoring abilities, designing enterprise solutions and software components, with a strong consideration for solution designs that are highly configurable to help improve development efficiency. 
3. Extensive experience in developing using JavaScript, Web Components, ReactJs, HTML5, CSS3, responsive web design, hybrid mobile development (Cordova), and other JavaScript frameworks and technologies as well as understanding of integrating with server API(s) using REST (JSON) APIs.  
4. Experience developing and/or maintaining large scale information technology applications and working effectively with a group of multidisciplinary staff, following industry best practices such as source control (Git), Continuous Integration and Continuous Deployment (CI/CD). 
5. Experience developing digital products that comply with accessibility standards and/or best practices (WCAG 2.x AA, AODA, WAI-ARIA) while optimizing accessibility features of the platform (Web, iOS, Android) as well as automating function and digital accessibility testing. 
6. Ability to work in a fast-paced, collaborative environment while delivering high-quality solutions under tight deadlines that meet functional and non-functional software requirements such as Security, Performance, Standardization, and Reusability. Proven ability of using communication, collaboration, and problem-solving skills to conduct root cause analysis when troubleshooting issues in a large organization.  
7. Highly developed interpersonal skills with the ability to interact and communicate effectively at all organizational levels.
8. Experience performing data analysis and statistics, is an asset.
9. Demonstrated team supervisory and interpersonal skills working independently and collaboratively with others in a multidisciplinary team setting.
10. Demonstrated efficiency and effectiveness in teamwork, facilitation, communications, conflict resolution, problem solving, crisis management and team leadership in projects, assignments, and service engagements.
11. Demonstrated ability to prepare, organize and present business cases, proposals, solutions and budgets or similar formal documents and statements to various audiences, including stakeholders, clients, and the public.

Reporting to the Manager Program Planning & Strategic Initiatives, the Administrative Assistant 2 will perform varied administrative duties and program support functions for the Executive Director Development Review, including confidential work related to labour relations issues. They will provide support to the Administrative Assistant 1 including back-up duties in his/her absence.

Major Responsibilities:
 

• Performs varied administrative duties and clerical functions. May provide work direction and training to assigned staff.
• Exercises caution and discretion with labour relations, personnel and other confidential information. Types correspondence including that of a confidential nature, such as disciplinary letters.
• Handles scheduling of appointments for the Executive Director and ensures that the appropriate information is provided.
• Conducts background research, investigations and retrieves information on various issues.
• Screens, reviews and prioritizes incoming mail, processes correspondence, and initiates response.
• Ensures that the tracking and following up of requests is maintained and deadlines are met.
• Monitors and controls the workflow of the unit, ensuring adherence to relevant policies.
• Liaises with and exchanges information with all levels of staff, elected officials and the public.
• Prepares and processes various documents/statistical summaries/reports requiring the assessment and analysis of data. Drafts correspondence, composes and types letters and memoranda and routes or answers correspondence.
• Checks work for accuracy and conformity with regulations, policies and procedures and corrects/resolves outstanding/incorrect items prior to signature.
• Operates various office equipment and computers utilizing a variety of desktop applications and corporate systems. Prepares presentation material utilizing detailed layout and formatting.
• Coordinates and maintains a complex record/retrieval system. Maintains supplies and inventories.
• Responds to enquiries and complaints from senior staff, the public, agencies, and other levels of government utilizing in-depth knowledge of procedures, regulations, criteria, etc. and records detailed messages.
• Assists with budget administration for the unit. Administers petty cash.
• Coordinates meetings, events and schedules. Takes/transcribed minutes as required.
• Maintains continuous awareness of municipal matters, departmental administrative systems and procedures, organization structures in the division, and major activities in order to provide effective administrative assistance.
• Prepares and organizes Council materials (including confidential and employment/labour relation matters), background, briefing notes. Formats Committee reports prior to signature.

Key Qualifications

1. Considerable experience in providing administrative support to senior management, handling a broad range of administrative matters, standard office practices and procedures.
2. Considerable experience working with confidential materials and information for senior management, including preparing and formatting complex data reports, correspondence and charts related to organizing and reporting data and statements to Council Committees. 
3. Considerable experience planning and organizing meetings, conferences and/or special events, including taking meeting minutes, and required follow-up activities, with all levels of staff, elected officials, other levels of government and the public.
4. Considerable experience in the use of a variety of software packages including advanced knowledge of Microsoft Office Suite, e.g. Word, PowerPoint, Excel, and Outlook. 
5. Experience in budget administration, e.g. preparing invoices for payment.
6. Ability to develop and implement administrative work procedures and systems.
7. Ability to research and gather information.
8. Highly developed customer service and interpersonal skills and proven ability to communicate effectively, both orally and in writing, at all organizational levels, including the political level, the members of the public and external contact.
9. Excellent organizational and time management skills, including attention to detail, and ability to set priorities, meet deadlines and deal with conflicting priorities and work demands.
10. Ability to exercise independent judgement and discretion in dealing with highly confidential operational matters and with management staff.
11. Strong analytical and problem-solving skills with proven ability to handle sensitive issues. Ability to work independently and effectively with minimal supervision, prioritizing work schedule and completing assigned duties within timelines.

Hybrid Work Program

The City of Toronto's Workplace Modernization Program is re-imagining how we work in our workplace. Its vision is to provide flexibility to our employees around how we work and where we work. It will also support a better work-life balance, improved job satisfaction and employee engagement. Improving the work experience is at the core of this program and everyone plays a significant role in its realization. We have introduced the Hybrid Work Program which supports a more modern and flexible way of working. The hybrid approach will allow us to keep the best of remote work while integrating the important aspects of in-person collaboration and teamwork.