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Application Close: 13/02/2025

WHAT YOU NEED TO KNOW

• Language Requirement: Designated Bilingual – specific level of language proficiency: French: oral, reading, writing English: oral, reading, writing Candidates who do not meet language requirements will be required to participate in training.       
• Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.  
• Driver’s License Requirement:  A valid Ontario unrestricted G class driver’s license (or provincial equivalent) with no more than 6 demerit points accumulated; This position requires the successful candidate to use their own transportation.
• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Supports station/call centre operations and management in all aspects of business and office procedures including liaison with internal and external customers, suppliers and employees. Co-ordinates all administrative aspects of the station/call centre and directly assists senior manager in achievement of departmental goals.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

High school diploma/educational equivalent with secretarial courses or business college training preferred.

Two (2) years experience in a customer contact environment of which one (1) year is in a secretarial/administrative role.

Standard level MS Excel, Word. PowerPoint is preferred.

Good communication (verbal/written), interpersonal and organizational skills required.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

High school diploma/educational equivalent with secretarial courses or business college training preferred.

Two (2) years experience in a customer contact environment of which one (1) year is in a secretarial/administrative role.

Standard level MS Excel, Word. PowerPoint is preferred.

Good communication (verbal/written), interpersonal and organizational skills required.

Preferred Qualifications:

Pay Transparency:

Pay:

Additional Details:30 hours per week 9:00 am to 3:00 pm- Job Posted date: 1/30/2025 Job Unposted date: 2/10/2025

566 Aero Drive Northeast, NORTH CALGARY, AB T2E 7Y4, Canada

To ensure timely delivery of packages to predetermined customers on specific routes, reviewing orders prior to delivery, load/unload vehicle and provide exceptional customer service to our client base.

Flexible shift opportunities (min and max hours, days of work parameters will be determined based on business requirements).

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

Post Secondary:

- High school diploma/educational equivalent.

Professional accreditation/certification:

- Have a valid driver’s license or provincial graduated license.

Related Experience Requirements

Minimum number of years required for entry to this job

- None

- One (1) year customer oriented business experience preferred

Amount of time required to learn or adjust to the job

- 3 months

Other specific mandatory experience requirements

- In the province of Quebec, must be bilingual (French and English)

Technical Skill Requirements

Solid knowledge of the following:

Must achieve minimum threshold on mandatory pre-placement driver assessment training

Ability to successfully complete all basic and re-currency training

Ability to lift 70 lbs

Some knowledge of Federal Express Canada operations an asset.

Interpersonal Skill Requirements

Good interpersonal and communication skills.

Good time management and organizational skills

Excellent customer service skills

Ability to multitask, handle stress and work in a highly pressured environment

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

Post Secondary:

- High school diploma/educational equivalent.

Professional accreditation/certification:

- Have a valid driver’s license or provincial graduated license.

Related Experience Requirements

Minimum number of years required for entry to this job

- None

- One (1) year customer oriented business experience preferred

Amount of time required to learn or adjust to the job

- 3 months

Other specific mandatory experience requirements

- In the province of Quebec, must be bilingual (French and English)

Technical Skill Requirements

Solid knowledge of the following:

Must achieve minimum threshold on mandatory pre-placement driver assessment training

Ability to successfully complete all basic and re-currency training

Ability to lift 70 lbs

Some knowledge of Federal Express Canada operations an asset.

Interpersonal Skill Requirements

Good interpersonal and communication skills.

Good time management and organizational skills

Excellent customer service skills

Ability to multitask, handle stress and work in a highly pressured environment

6415 Chemin de la Côte-de-Liesse, Saint-Laurent, QC H4T1E5, Canada

To ensure timely delivery of packages to predetermined customers on specific routes, reviewing orders prior to delivery, load/unload vehicle and provide exceptional customer service to our client base.

Flexible shift opportunities (min and max hours, days of work parameters will be determined based on business requirements).

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

Post Secondary:

- High school diploma/educational equivalent.

Professional accreditation/certification:

- Must have a valid full G license / Class 5 driver's license.

Related Experience Requirements

Minimum number of years required for entry to this job

- None

- One (1) year customer oriented business experience preferred

Amount of time required to learn or adjust to the job

- 3 months

Other specific mandatory experience requirements

- In the province of Quebec, must be bilingual (French and English)

Technical Skill Requirements

Solid knowledge of the following:

Must achieve minimum threshold on mandatory pre-placement driver assessment training

Ability to successfully complete all basic and re-currency training

Ability to lift 70 lbs

Some knowledge of Federal Express Canada operations an asset.

Interpersonal Skill Requirements

Good interpersonal and communication skills.

Good time management and organizational skills

Excellent customer service skills

Ability to multitask, handle stress and work in a highly pressured environment

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

Post Secondary:

- High school diploma/educational equivalent.

Professional accreditation/certification:

- Must have a valid full G license / Class 5 driver's license.

Related Experience Requirements

Minimum number of years required for entry to this job

- None

- One (1) year customer oriented business experience preferred

Amount of time required to learn or adjust to the job

- 3 months

Other specific mandatory experience requirements

- In the province of Quebec, must be bilingual (French and English)

Technical Skill Requirements

Solid knowledge of the following:

Must achieve minimum threshold on mandatory pre-placement driver assessment training

Ability to successfully complete all basic and re-currency training

Ability to lift 70 lbs

Some knowledge of Federal Express Canada operations an asset.

Interpersonal Skill Requirements

Good interpersonal and communication skills.

Good time management and organizational skills

Excellent customer service skills

Ability to multitask, handle stress and work in a highly pressured environment

Reporting to the Manager, Traffic and Streetlighting, or designate, provide technical guidance and assistance to traffic engineering related matters, as well as, maintain, improve and provide technical support for the City's Streetlighting System and Municipal Parking System.

Responsibilities:

• Receiving complaints and inquiries over the phone, by correspondence or in person, on all traffic engineering concerns and responding to the inquiries
• Planning and undertaking traffic and parking studies/surveys, analyzing results, and making recommendations
• Preparing follow-up departmental and committee reports and By-Law recommendations to Council
• Reviewing and providing comments and conditions on development applications, technical reports, related agreements and constructions projects, as requested
• Creating and maintaining Branch databases, maps and plans
• Performing other related duties, as assigned
• Provide emergency school Crossing Guard coverage in a timely manner and performed according to operating procedures

Requirements:

• Demonstrated skills and knowledge normally associated with completion of a Transportation Engineering Technology program (3) years from a recognized Community College, plus three years of relevant traffic engineering experience, or have an equivalent combination of education and experience
• Advanced experience and skills in Microsoft Office and related software (i.e. specialized traffic/transportation engineering programs, GIS, AutoCad)
• Excellent research, analytical, mathematical skills and experience with traffic study methodologies
• Good communication skills, both oral and written, and customer service skills to deal effectively with staff and the general public
• Ability to work independently and to work under pressure
• Current registration as a Certified Engineering Technologist (CET) with OACETT is considered an asset
• Ability to provide own transportation as required
• Ontario Traffic Conference courses/seminars would be considered an asset

This position is eligible for hybrid work.

As a condition of employment, the City of Oshawa will require successful candidates to undergo a Criminal Records and Judicial Matters Check.

Please be advised that position location as noted is at the time of posting and is subject to change, as required due to operational needs.

We would like to thank all applicants however, please note that only those selected to attend an interview will be contacted and all other applicants will be kept on file. Applicants are advised that written, oral and practical testing may form part of the selection process.

Posting End Date: 2025/02/07 by 4:30p.m.

Reporting to the Program Supervisor; be responsible for performing front line customer service and clerical duties at any Recreation Facility.

Responsibilities:

• Answering the telephone; responding to inquiries and complaints about any facet of Recreation and Culture Services
• Receiving and processing program registrations, membership applications, and facility bookings
• Receiving and processing revenues and performing various related cash control and reconciliation functions
• Providing administrative and clerical support
• Performing other related duties as assigned
• To support and demonstrate the City of Oshawa core values of Authenticity, Courage, and Trust

Requirements:

• Grade Twelve (12) education required, with a minimum of two (2) years of relevant customer service experience. Preference may be given to candidates who possess a post-secondary certificate or diploma in a relevant field (Administrative, Business, Communication or Recreation programs). An equivalent combination of relevant experience and education will also be considered
• Ability to handle and reconcile cash transactions and work with figures
• Excellent customer service and communication skills to deal effectively and courteously with the public and staff and be able to respond to inquiries by telephone and in person in a timely fashion and in accordance with Corporate Customer Service standards
• Established computer skills and experience in related software applications (Microsoft Word, Outlook and IntelliManager or other registration software)
• Current certification in Standard First Aid, CPR (Level C), and AED or be willing to obtain and maintain
• Ability to work independently, quickly and competently in an environment with frequent interruptions
• Possess personal qualities of maturity, tact, discretion and be willing to work in a team environment with a co-operative attitude
• Ability to respond on short notice and work shifts, including evenings, weekends and on holidays

As a condition of employment, the City of Oshawa will require successful candidates to provide a Criminal Records Check with Vulnerable Sector Search.

Please be advised that position location as noted is at the time of posting and is subject to change, as required due to operational needs.

We would like to thank all applicants however, please note that only those selected to attend an interview will be contacted and all other applicants will be kept on file. Applicants are advised that written, oral and practical testing may form part of the selection process.

City of Oshawa employees need to apply through the intranet (iConnect) in order to be considered as an internal candidate. All applicants are encouraged to provide a valid email address for communication purposes. Please ensure that you check your email regularly to receive any correspondence.

• Posting Period: 30-Jan-2025 to 13-Feb-2025

Job Summary:

Reporting to the Supervisor, Revenue Services, the Accounting Assistant 1 directs the unit’s staff in performing accounting duties pertaining to accounts receivables, purchasing, internal control and in researching, analyzing and reconciling to general ledger and ensures compliance with established corporate policies, procedures and practices.

Major Responsibilities:

• Performs accounting duties such as reviewing, researching, analyzing and reconciling ledger accounts, setting up and maintaining expenditures and revenue working papers, spreadsheets and reconciliation to general ledger.
• Researches and analyzes financial information to verify validity of transactions processed in SAP.
• Prepares the monthly departmental financial analysis and reports for divisions.
• Prepares and maintains accounts functions including vendor account reconciliation, preparing, reviewing, posting and reconciling journal entries.
• Prepares financial statements and expenditure reports i.e. capital expenditure reports, Council initiated special projects expenditure reports, and reserve fund schedules.
• Reviews financial system reports, i.e. variance, cost center, miscellaneous accounts. Makes comments or corrections as necessary.
• Analyses and reconciles account balances.
• Prepares, reviews, and posts journal entries
• Co-ordinates projects and assignments.
• Directs accounting staff (example: Accounting Assistant 2 and Accounting Assistant 3) and provides training, advice and guidance as needed.
• Provides assistance on accounting, financial and purchasing related matters to the Divisions, including oversight of accounting functions ensuring compliance with divisional and corporate policies and procedures and all relevant by-laws including interpretation of policies, by-laws, agreements/contracts and council reports.
• internal and external parties.
• Provides financial analysis, claims and other information to the Divisions as requested.
• Creates ad hoc financial system reports for analysis purposes.
• Ensures internal controls for petty cash are maintained in accordance with City by-laws and policies
• Co-ordinates with the City, Provincial and Federal Auditors
• Prepares working papers for year-end closing.

Key Qualifications:

Your application must describe your qualifications as they relate to:

1. Post-secondary education in Business Administration, Accounting or related field or completion of a professional accounting designation (i.e.CPA) or the approved equivalent combination of education and extensive experience related to accounting and procurement.
2. Extensive accounting and purchasing experience in municipal accounting, financial and internal controls applied in an operating environment or relevant private sector experience in accounting, purchasing and financial reporting.
3. Considerable experience providing work direction and training to accounting staff.
4. Considerable experience using Microsoft Office Suite (e.g. Word, Excel, Outlook and PowerPoint).
5. Considerable experience using SAP or an equivalent financial information system.

You must also have:

• Advanced knowledge in investigating and analyzing administrative processes including but not limited to accounting payable, accounts receivable, and/or business process in efficiencies/problems, recommending solutions and implementing decisions and analyzing financial data, preparing financial reports.
• Proficiency in Excel relating to organizing, analyzing, and reporting data for management decision making.
• Excellent organizational and multi-tasking skills, with the ability to work independently with minimum supervision, prioritize work schedules, plan and execute assigned duties within tight timelines.
• Good knowledge and understanding of City’s by-laws, policies, and procedures with respect to purchasing, accounting, accounts payable, accounts receivable and financial reporting.
• Demonstrated ability to establish good working relationships with staff, operating management and outside departments, agencies and clients.
• Well-developed interpersonal skills with a demonstrated ability to communicate effectively both orally and in writing at all organizational levels and other organizations.
• Strong coordination skills with the ability to meet deadlines and work with minimum supervision.
• Excellent conflict resolution and problem-solving skills.
• Ability to work cooperatively as part of a team.
• Ability to exercise independent judgement and discretion in dealing with confidential operational matters.

The Health, Safety, and Environment Coordinator coordinates environmental and health program processes and activities to assist the team in maintaining compliance, mitigating and managing environmental, health and safety risks and improving related performance. This position is more required to manage environmental issues although some health and safety tasks can be assigned to the coordinator.

KEY DUTIES & RESPONSIBILITIES

Program Coordination 

• Acts as the first point-of-contact for environmental and health inquiries and incidents.
• Provides guidance to team members on environmental and health matters, and escalates inquiries, where appropriate
• Coordinates the implementation of environmental, health and safety programs along with related processes, procedures and resources
• Coordinates environmental, health and safety activities including but not limited to attending tenant OSH committee meetings, attending environmental committee meetings and activities, undertaking incident investigation and resolution, completing equipment and systems registration, developing emergency response procedures and business continuity planning activities, completing and delivering training, completing annual management system re-registration, managing data and generating reports, and conducting environmental compliance audits.
• Researches environmental, health and safety matters; provides findings and recommendations.
• Maintains and assists with the creation of environmental, health and safety documentation including but not limited to plans, processes, forms, logbooks, and procedures.
• Create and maintain documentation including but not limited to instruction sheets, checklists, forms, and training materials.
• Support construction activity teams (Projects and O&M) by creating, distributing, verifying and maintaining documentation such as work instructions, checklists, training materials
• Conducts regular inspections of facilities to mitigate any Environmental regulatory issues and/or Health and Safety Concerns before an incident or service call is received.
• Maintains business continuity and emergency management plans and procedures
• Participates in field inspections, job observations, health, safety and environment audits and other types of reviews for the purpose of monitoring compliance to environmental and health regulations and identifying risks.  Provides findings about risks and suggestions for improvement.

Incident Investigation, Resolution & Reduction

• Assists in the investigation and resolution of incidents including root-cause analysis and providing probable causes of incidents and recommendations for resolution
• Coordinates the implementation of corrective and preventative measures
• Assists in the identification and analysis of trends.  Communicates observations and provides suggestions for incident reduction measures

Audit Compliance, Data Maintenance & Reporting 

• Maintains all environmental, health and safety data including but not limited to incident data, and regulatory and process compliance data within applicable databases and all other types of information storage systems
• Assists in the audit of compliance records and all other environmental, health and safety data
• Prepares and distributes various environmental, health and safety related reports including but not limited to incident reports
• Experience with database development, programing and maintenance considered an asset
• Other duties as assigned

KNOWLEDGE & SKILLS

• Strong background in environmental management system development and administration, with knowledge of environmental regulations and environmental compliance auditing an asset.
• Certification in one or more of the following – Certificate in Occupational Health & Safety; Certificate in Environmental Management through a Community College; University degree in Industrial Hygiene, Environmental Engineering, Environmental Sciences, Environmental Studies
• 1 to 3 years of environmental, health and safety work experience
• Understanding of environmental, health and safety regulatory requirements
• Understanding of emergency management requirements
• Strong organizational and coordination skills along with ability to coordinate multiple requirements (i.e. processes, activities, projects, emergency response procedures, etc.) simultaneously
• Strong communication skills along with some ability to influence stakeholders
• Strong administrative skills along with ability to maintain and report accurate data
• Analytical and problem solving skills
• Ability to exercise good judgment
• Able to work independently but provide strong support to the team as and when requested
• Frequent trips to be expected on the different sites

Licenses and/or Professional Accreditation

Demonstrates an interest in attaining one or more of the following would be considered an asset:

Safety:

• Canadian Registered Safety Professional from Board of Canadian Registered Safety Professionals
• Certified Health & Safety Consultant from Canadian Society of Safety Engineering

Security: 

• Physical Security Professional from ASIS International
• Certified Protection Professional from ASIS International

Business Continuity:

• Certified Business Continuity Planner from Business Continuity Management Institute

The Property Service Coordinator is responsible for overseeing and coordinating the effective delivery of a variety of services related to the ongoing operation of the building(s).  Provides administrative support to the Operations team in a variety of areas including Work Order Management, Health, Safety & Environmental, Contract Management, Invoice Processing and Vendor Management.

The Property Services Coordinator is the primary point of contact with various service providers and shares responsibility for the timely resolution of all client requests pertaining to property services.

KEY DUTIES & RESPONSIBILITIES

Operations:

• Processes service requests received by telephone, e-mail and personal visits and maintains a database of such requests to meet reporting and analysis requirements.
• Ensures contractual services are issued against corresponding PO (purchase order) and on demand services issued to WO (work order).
• Prepares and publishes tenders as required and ensures all work orders are scheduled and completed on time.
• Completes forms as required for various departments – such as RFQs, building advisories, AHJ (Intelex), diesel fuel-call up, etc.
• Develops scopes of work and requests quotes from service providers where required.
• Uploads all applicable documentation to work orders for reporting and auditing purposes.
• Coordinates with contractors and building technicians to ensure proper work order and procurement processes are followed.
• Reviews monthly Preventative Maintenance work orders. Ensures PM’s are dispatched appropriately and are scheduled and completed prior to month end.
• Administers and monitors service contracts including cleaning and reviews vendor/contractor performance.
• Prepares monthly summaries of expenses with supporting details and resolves errors or inconsistencies in expenses from the general ledger.
• Schedules, coordinates & completes cleaning inspections to guarantee best-in-class image is upheld at all times; reports and follows up on deficiencies with cleaning contractor (travel may be required).

Health and Safety:

•  Responsible for the safety of all employees and contractors by ensuring all health and safety policies and procedures are being followed and work permits are in place for all work being conducted.
• In the event of accident informs immediately according to Company procedure. Prepare incident reporting.
• Ensures compliance to all BGIS and Clients’ and Legislated HSE and Safety Code Compliance and ensures PPE is being used as appropriate.
• Contributes to a strong, healthy and safe work environment by promoting a positive H&S culture. Attends safety meetings.
• Completes all corporate safety training.
• Sends, receives, reviews, and tracks H&S documentation.
• Manages time & space of building activities to ensure no conflicting safety hazards.
• Verifies client security requirements and ensures service providers are compliant prior to entering client space.

Communication/Customer Services:

• Prepares and communicates the PO’s to managers and suppliers; receives PO’s to approve payment for work completed at the correct cost.
• Establishes and maintains working relationships with Clients and service providers.
• Works with the Client/Tenant Organizations to ensure continued communication from BMP process to operational/project activities and issues. Addresses all concerns and ensures an integrated approach with all parties.

Service Contracts / Financial Management:

• Reviews demand work orders to determine if billable or non-billable.
• Reviews and investigates problem invoices and report findings to Management in a timely manner; follows up with contractors to ensure accuracy of invoicing and ensures proper billing procedures are followed.
• Prepares accurate information and various reports for Finance and Management as requested.
• Reviews daily, weekly, monthly financial reports to ensure accuracy of reporting.

Communications:

• Communication involves some clarifications or addressing the service requests, providing instructions, training, explaining the approach.

Problem Solving and Innovation:

• Work requires understanding the nature of the challenge, analyzing the data and addressing it by choosing the most appropriate course of action. Sometimes the course of action needs to be determined very quickly, and solutions might require knowledge of 1-3 software applications.   

KNOWLEDGE & SKILLS

• High School Diploma with up to 1 year of relevant experience in office administration / service coordination.
• Excellent interpersonal skills.
• Strong customer-oriented skills.
• Good communication skills (verbal/written).
• Ability to work collaboratively within a team environment.
• Ability to work on numerous concurrent tasks and client requests.
• Knowledge of tendering processes as asset.
• Good computer skills, Microsoft Office & Oracle Cloud an asset.
• Knowledge of financial management software an asset.

Licenses and/or Professional Accreditation

• None required.

Technician III is responsible for operating the facility including, but not limited to mechanical other supporting systems; performing structured inspections, preventative and corrective maintenance, routine and on-demand services on facility mechanical equipment and other systems. The Technician III is also responsible for performing work in accordance with established processes and practices and for complying with internal and external requirements including but not limited to environmental, health and safety, fire protection.

KEY DUTIES & RESPONSIBILITIES

Troubleshooting

•    Provides observations about facility, facility mechanical and electrical equipment, and systems conditions and deficiencies and provides suggestions for enhancement and repair.

Maintenance

• Performs work in accordance with established processes and practices.
• Complies with all internal and external requirements including but not limited to environmental, health and safety, fire protection.
• Performs regular facility, mechanical and other equipment and systems monitoring inspections, preventative and corrective maintenance to ensure facility uptime objectives are met, uninterrupted client operation and asset integrity of assigned facility are maintained.
• Responds to routine and on-demand service requests and performs preventative and corrective maintenance on facility mechanical equipment and other systems.
• Monitors assigned facility by conducting facility walkthroughs for mechanical, electrical, and other equipment system monitoring and inspection.
• Operates facility mechanical and other systems
• Manages work order life cycle progressing the work form dispatched through to completion and records resolution data within service maintenance management database. Ensures work completed meets quality, contract response, and all other requirements
• Assists in the implementation of preventative maintenance (PM) program. Ensures that deficiencies are identified, recorded and escalated, and that related documents are maintained.

Client Relations

• Assists in enhancing tenant and customer satisfaction and maintaining positive relations through the manner in which work is performed and services delivered.

Administration

• Participates in and assists with facility-related projects.
• Ensures the manner in which work is performed is in compliance with corporate and legislated policies, procedures, practices, and guidelines related to environmental, health and safety, fire protection, and any other applicable requirements. 
• Maintains all assigned tools and arranges for repair and replacement where required
• Submits all expenditures on a timely basis.
• Other duties as assigned

EDUCATION, JOB-RELATED YEARS OF EXPERIENCE & QUALIFICATIONS

• High school diploma plus trades training and/or certification or licensing.
• Minimum 3 years experience providing preventive and corrective maintenance on heating ventilation and air conditions systems, or pneumatic or hydraulic systems.
• Sound knowledge of processes and practices relating to facility operations and maintenance
• Demonstrated ability to maintain, troubleshoot and repair (as per applicable qualifications) mechanical and other building systems and equipment
• Possesses a strong environmental, health, and safety mindset.
• Strong client-service orientation along with a high sense of urgency
• Knowledge and understanding of Building Automation Systems (BAS)
• Knowledge and understanding of HVAC Systems 
• Effective communication skills for the purpose of data relay, exchange, feedback, and clarification
• Mentoring skills required to support lower level technician’s development
• Must be able and willing to work shifts, be available for on-call/standby and emergency call-outs as they arise
• Must strictly adhere to Health and Safety policies including wearing required Personal Protective Equipment (PPE)
• Must be capable of obtaining appropriate security clearance
• Hold a valid driver's license

Licenses and/or Professional Accreditation (one of the following would be considered an asset)

• Building Operator Certification or equivalent through an accredited institution an asset
• Provincial HVAC or apprentice license (ex: Gasfitter I & II license  refrigeration license, etc.)