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Customer satisfaction representative Full-time Job

Novapex Technologies Inc

Customer Service   Saint-Jean-sur-Richelieu
Job Details

Requirements:

Languages: Candidates must have knowledge of the Bilingual Language

Education: Candidates need standard educational qualifications such as College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years or equivalent experience
Experience: Candidates should have experience of 2 years to less than 3 years
Computer and technology knowledge: Internet, MS Excel, MS Outlook, MS Windows, MS Word
Security and safety: Basic security clearance and Criminal record check

Location: 745 Grand Bernier Nord,Saint-Jean-sur-Richelieu, QC J3B 8H7
Shifts: Day, Flexible Hours
Work setting: Urban area, Business sector, Private sector, Retail/wholesale establishment/distribution centre, Telecommunications company, University or college

Physical Requirements:

  • The candidates should be able to work under pressure in a fast-paced environment
  • The candidates should be able to work with attention to detail
  • The candidates should be able to work in tight deadlines
  • The candidates should be able to walk for extended period

Other Requirements:

  • The candidate should be punctual, client focus, organized, initiative, flexible, reliable, and judgmental
  • The candidates should have excellent oral communication, excellent written communication, efficient interpersonal skills, and be able to work as a team player

Candidate Status:

  • Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
  • Candidate must have legal authorized (Work Permit) to work in Canada
  • If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

  • The candidates should be able to access and process information, address customers’ complaints or concerns, answer inquiries and provide information to customers
  • The candidates should be able to explain the type and cost of services offered, maintain records and statistics
  • The candidates should be able to perform general office duties, sell merchandise, answer written and oral inquiries
  • The candidates should be able to prepare and/or deliver educational, publicity and information programs, materials and sessions
  • The candidates should be able to co-ordinate special publicity events and promotions
  • The candidates should be able to prepare or oversee preparation of reports, briefs, bibliographies, speeches, presentations, Website content and press releases
  • The candidates should be able to assist in the preparation of brochures, reports, newsletters and other material

Benefits:

  • The candidates will get dental plan, health care plan, vision care benefits, paramedical services coverage, disability benefits
  • The candidates will get group insurance benefits, life insurance benefits, long-term care insurance, and free parking
  • The candidates will get team building opportunities and learning/training paid by employer

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume, cover letter, and highest level of education and name of institution where it was completed) through below mentioned details.

By email
[email protected]

Be prepared for the screening questions. Include answering the following questions while applying:

  • Are you currently legally able to work in Canada?
  • Do you currently reside in proximity to the advertised location?
  • Do you have previous experience in this field of employment?
  • What is the highest level of study you have completed?

Customer satisfaction representative

Novapex Technologies Inc
Saint-Jean-sur-Richelieu - 106.73km
  Customer Service Full-time
  65,000  -  80,000
Requirements: Languages: Candidates must have knowledge of the Bilingual Language Education: Candidates need standard educational qualifications such as College, CEGEP or other non...
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Jun 4th, 2024 at 10:34

Waiter/waitress | LMIA Approved Full-time Job

TACOS DON RIGO

Transportation & Logistics   Saint-Jean-sur-Richelieu
Job Details

Requirements:

Languages

Bilingual

Education

  • No degree, certificate or diploma

Experience

Will train

 

Who can apply to this job?

The employer accepts applications from:

  • Canadian citizens and permanent or temporary residents of Canada.
  • Other candidates with or without a valid Canadian work permit.

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email

[email protected]

Waiter/waitress | LMIA Approved

TACOS DON RIGO
Saint-Jean-sur-Richelieu - 106.73km
  Transportation & Logistics Full-time
Requirements: Languages Bilingual Education No degree, certificate or diploma Experience Will train   Who can apply to this job? The employer accepts applications from: Canadian ci...
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May 8th, 2024 at 13:32

Building Maintenance Technician III, Roving Full-time Job

BGIS

Maintenance & Repair   Saint-Basile-le-Grand
Job Details

The Building Maintenance Technician III is responsible for operating the facility including, but not limited to mechanical other supporting systems; performing structured inspections, preventative and corrective maintenance, routine and on-demand services on facility mechanical equipment and other systems. The Technician III is also responsible for performing work in accordance with established processes and practices and for complying with internal and external requirements including but not limited to environmental, health and safety, fire protection.

KEY DUTIES & RESPONSIBILITIES

Troubleshooting

  • Provides observations about facility, facility mechanical and electrical equipment, and systems conditions and deficiencies and provides suggestions for enhancement and repair.

Maintenance

  • Performs work in accordance with established processes and practices.
  • Complies with all internal and external requirements including but not limited to environmental, health and safety, fire protection.
  • Performs regular facility, mechanical and other equipment and systems monitoring inspections, preventative and corrective maintenance to ensure facility uptime objectives are met, uninterrupted client operation and asset integrity of assigned facility are maintained.
  • Responds to routine and on-demand service requests and performs preventative and corrective maintenance on facility mechanical equipment and other systems.
  • Monitors assigned facility by conducting facility walkthroughs for mechanical, electrical, and other equipment system monitoring and inspection.
  • Operates facility mechanical and other systems.
  • Manages work order life cycle progressing the work form dispatched through to completion and records resolution data within service maintenance management database. Ensures work completed meets quality, contract response, and all other requirements.
  • Assists in the implementation of preventative maintenance (PM) program. Ensures that deficiencies are identified, recorded and escalated, and that related documents are maintained.

Client Relations

  • Assists in enhancing tenant and customer satisfaction and maintaining positive relations through the manner in which work is performed and services delivered.

Administration

  • Participates in and assists with facility-related projects.
  • Ensures the manner in which work is performed is in compliance with corporate and legislated policies, procedures, practices, and guidelines related to environmental, health and safety, fire protection, and any other applicable requirements. 
  • Maintains all assigned tools and arranges for repair and replacement where required.
  • Submits all expenditures on a timely basis.
  • Other duties as assigned.

EDUCATION, JOB-RELATED YEARS OF EXPERIENCE & QUALIFICATIONS

  • High school diploma plus trades training and/or certification or licensing.
  • Minimum 3 years experience providing preventive and corrective maintenance on heating ventilation and air conditions systems, or pneumatic or hydraulic systems.
  • Sound knowledge of processes and practices relating to facility operations and maintenance.
  • Demonstrated ability to maintain, troubleshoot and repair (as per applicable qualifications) mechanical and other building systems and equipment.
  • Possesses a strong environmental, health, and safety mindset.
  • Strong client-service orientation along with a high sense of urgency.
  • Knowledge and understanding of Building Automation Systems (BAS).
  • Knowledge and understanding of HVAC Systems.
  • Effective communication skills for the purpose of data relay, exchange, feedback, and clarification.
  • Mentoring skills required to support lower-level technician’s development.
  • Must be able and willing to work shifts, be available for on-call/standby and emergency callouts as they arise.
  • Must strictly adhere to Health and Safety policies including wearing required Personal Protective Equipment (PPE).
  • Must be capable of obtaining appropriate security clearance.
  • Hold a valid driver's license.

Licenses and/or Professional Accreditation (one of the following bullet points - asset)

  • Building Operator Certification or equivalent through an accredited institution required.
  • Provincial HVAC or apprentice license (ex: Gasfitter I & II license refrigeration license, etc.).

Building Maintenance Technician III, Roving

BGIS
Saint-Basile-le-Grand - 108.58km
  Maintenance & Repair Full-time
The Building Maintenance Technician III is responsible for operating the facility including, but not limited to mechanical other supporting systems; performing structured inspectio...
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Dec 31st, 2024 at 15:44

Apprentice mechanic, trucks and transport vehicles Full-time Job

Palmer Automotive & Truck Center/Palmer Parts & Equipment

Maintenance & Repair   Carignan
Job Details

Overview

Languages

English

Education

  • College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience

Experience an asset

On site

 Work must be completed at the physical location. There is no option to work remotely.

Benefits

Health benefits

  • Dental plan
  • Disability benefits
  • Health care plan
  • Vision care benefits

Financial benefits

  • Group insurance benefits
  • Registered Education Savings Plan (RESP)

Other benefits

  • Free parking available

 

How to apply

By email

 

[email protected]

Apprentice mechanic, trucks and transport vehicles

Palmer Automotive & Truck Center/Palmer Parts & Equipment
Carignan - 109.39km
  Maintenance & Repair Full-time
  17  -  21
Overview Languages English Education College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years Experience Experience an asset On site  Work...
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Apr 4th, 2025 at 12:53

Contract Administrator Full-time Job

Hatch

Administrative Jobs   Bécancour
Job Details

Hatch:  Where people are passionately engaged in the pursuit of a better world through positive change! Where we believe in exceptional ideas delivered in exceptional ways!

The Team:  We foster a team culture where everyone can be a leader, challenge the status quo and be heard. A culture where employees demonstrate entrepreneurial spirit every day! The team, a big family, focused on collaboration and collective success. Here, all doors are open and all ideas are welcome!

The role:  In addition to managing your mandates on a daily basis, you will have the opportunity to collaborate regularly with colleagues from all over the world! You will also be able to work on large-scale international projects with various multidisciplinary teams. Here, we have a role that meets your expectations. Through our different disciplines, we can assure you that your contribution will directly impact the projects and Hatch, you will be able to see this as soon as you arrive. Your career development will be at the heart of the discussions!

Your future manager:  A human, attentive and motivated leader, he is aware of the new realities of the market and recruits to form the team of tomorrow. He is always ready to contribute to the influence of each member of his team. Easy to approach, available, for him, you are a priority!

 

 

Your challenges with us!

 

  • Administer the management of construction contracts in large-scale projects in the mining and metals, infrastructure and energy sectors;
  • Responsible for change management and monitoring of contractual deliverables in compliance with deadlines;
  • Management and development of strategies for claims management;  
  • Maintain rigor in relation to the processes and tools/management system in place.
  • Be able to monitor and communicate the status of construction contracts in progress and intervene to resolve any issues that may arise with a proactive and collaborative approach.
  • Play a key role in coordinating exchanges between Clients, project management and contractors

 

Your profile:

  • 10+ years of experience in IAGC type projects in construction contract administration
  • Experience in contract writing.
  • Communication and negotiation skills, meticulous and innovative approach
  • Good command of procurement processes
  • Hold a bachelor's degree in engineering and/or a university degree in law and perform paralegal duties (an asset)
  • Experience on large-scale projects (an asset)
  • Good command of French and English
  • Be versatile, comfortable with change and able to establish effective working relationships in a dynamic environment in cohesion with colleagues, contractors and clients.
  • Be comfortable with computer tools and the Windows suite (Word, Excel, etc.)

Contract Administrator

Hatch
Bécancour - 112.29km
  Administrative Jobs Full-time
Hatch:  Where people are passionately engaged in the pursuit of a better world through positive change! Where we believe in exceptional ideas delivered in exceptional ways! The Tea...
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Sep 11th, 2024 at 14:14

Customer Service Representative Full-time Job

Scotiabank

Customer Service   Sainte-Julie
Job Details

As a Customer Experience Associate/ Sainte-Julie/ Permanent/ Part-time 26.25h, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

 

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

 

  • Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
  • Processing day to day transactions
  • Nurturing rich, long-standing relationships
  • Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
  • Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

 

Is this role right for you?  In this role you will:

 

  • Build strong customer relationships and deliver excellent customer service
  • Uncover and solve customers’ needs
  • Explain complicated concepts simply
  • Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
  • Demonstrate an eagerness to learn and determination to succeed

 

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

 

  • Have proven customer service skills through work or community involvement
  • Are willing to assist in a professional, friendly and efficient manner
  • Are available to work a flexible schedule
  • Are comfortable in simple sales situations
  • Have strong technical skills and the ability to promote digital and self-service banking options to our customers

 

What’s in it for you?

 

  • The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
  • A rewarding career path with diverse opportunities for professional development
  • Internal training to support your career growth and enhance your skills
  • An organization committed to making a difference in our communities – for you and our customers
  • You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
  • A competitive compensation and benefits package

 

Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in French because they will serve and French-speaking clientele.

Customer Service Representative

Scotiabank
Sainte-Julie - 113.24km
  Customer Service Full-time
As a Customer Experience Associate/ Sainte-Julie/ Permanent/ Part-time 26.25h, you are the face, character and heart of our branches. Scotiabank is a place where we put our custome...
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May 9th, 2024 at 09:06

Security Guard Full-time Job

Securitas Canada

Security & Safety   Sainte-Catherine
Job Details

Observes and reports activities and incidents at an assigned client site, providing for the security and safety of client property and personnel. Makes periodic patrols to check for irregularities and to inspect protection devices and fire control equipment. Preserves order and may act to enforce regulations and directives for the site pertaining to personnel, visitors, and premises. Controls access to client site or facility through the admittance process Patrols assigned site on foot or in vehicle; checks for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and unauthorized persons. Protects evidence or scene of incident in the event of accidents, emergencies, or security investigations. Responds to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, inclement weather, and other incidents. Prepares logs and reports as required. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. 

 
 
Job Requirements
  • With or without reasonable accommodation, the physical and mental requirements of this job may include the following: seeing, hearing, speaking, and writing clearly. 
  • Occasional reaching with hands and arms, stooping, kneeling, crouching and crawling.
  • Frequent sitting, standing and walking, which may be required for long periods of time, and may involve climbing stairs and walking up inclines and on uneven terrain. 
  • Additional physical requirements may include, frequent lifting and/or moving up to 10 pounds and occasional lifting and/or moving up to 25 pounds. 
  • Must be able to meet and continue to meet any applicable licensing requirements for Security Guards.

Security Guard

Securitas Canada
Sainte-Catherine - 114.7km
  Security & Safety Full-time
Observes and reports activities and incidents at an assigned client site, providing for the security and safety of client property and personnel. Makes periodic patrols to check fo...
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Apr 11th, 2025 at 13:45

Package Handler (6:30AM - 10:00AM) Full-time Job

UPS

General Category   Trois-Rivières
Job Details

This position is responsible for loading, unloading, shipping, receiving, scanning, sorting, and stocking packages. The employee may utilize heavy machinery to complete tasks. This position performs other tasks as assigned in a fast-paced environment.

RESPONSIBILITIES

  • Learns and properly executes UPS package handling methods.

  • Loads and unloads UPS packages into trailers or package cars.  

DESCRIPTION

  • Starting hourly rate: $ 17.30/h

  • Maximum rate: $ 25.81/h (probation + 48 month progression)

  • Approximately 3-5 hours per day

  • Tuition reimbursement (up to $3000) *conditions may apply

  • Overtime after 5 hours of work.

REQUIREMENTS

  • Ability to lift up to 70 lbs./32 kgs.

  • Ability to read and memorize postal codes

  • Availability to work flexible shift hours, up to 5 days per week

SHIFT: Monday to Friday from 6:30 AM - 10:00 AM

*Hourly bonus is subject to change and UPS Canada reserves the right to modify or discontinue the bonus program at any time* 

Package Handler (6:30AM - 10:00AM)

UPS
Trois-Rivières - 117.01km
  General Category Full-time
  17.30
This position is responsible for loading, unloading, shipping, receiving, scanning, sorting, and stocking packages. The employee may utilize heavy machinery to complete tasks. This...
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Mar 21st, 2025 at 14:31

Delivery driver Full-time Job

ELEMENT SERVICES INDUSTRIELS

Transportation & Logistics   Trois-Rivières
Job Details

Overview

Languages

French

Education

  • No degree, certificate or diploma

Experience

Experience an asset

On site

 Work must be completed at the physical location. There is no option to work remotely.

Work site environment

  • Motor vehicles

Responsibilities

Tasks

  • Deliver and pick up messages, parcels, and other items by hand
  • Operate and drive automobiles, vans and light trucks to pick up and deliver various items and products
  • Load and unload goods
  • Record trip information such as vehicle mileage, fuel costs and any problems
  • Perform pre-trip, en route and post-trip inspection and oversee all aspects of vehicle

Additional information

Personal suitability

  • Efficient interpersonal skills
  • Judgement
  • Organized
  • Reliability
  • Dependability
  • Punctuality

Benefits

Health benefits

  • Disability benefits
  • Health care plan
  • Paramedical services coverage
  • Vision care benefits

Financial benefits

  • Group insurance benefits
  • Life insurance
  • Registered Retirement Savings Plan (RRSP)

Long term benefits

  • Long-term care insurance

Other benefits

  • Deferred Profit Sharing Plan (DPSP)
  • Free parking available
  • Learning/training paid by employer
  • Travel insurance
  • Wellness program

 

How to apply

By email

[email protected]

By phone

 

819-374-4897 extension 2 Between 08:00 a.m. and 03:30 p.m.

Delivery driver

ELEMENT SERVICES INDUSTRIELS
Trois-Rivières - 117.01km
  Transportation & Logistics Full-time
  20.25  -  25.47
Overview Languages French Education No degree, certificate or diploma Experience Experience an asset On site  Work must be completed at the physical location. There is no option to...
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Feb 17th, 2025 at 12:52

Ops Agent Admin Part-time Job

Federal Express Corporation Canada

Transportation & Logistics   Trois-Rivières
Job Details

Supports station/call centre operations and management in all aspects of business and office procedures including liaison with internal and external customers, suppliers and employees. Co-ordinates all administrative aspects of the station/call centre and directly assists senior manager in achievement of departmental goals.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

High school diploma/educational equivalent with secretarial courses or business college training preferred.

Two (2) years experience in a customer contact environment of which one (1) year is in a secretarial/administrative role.

Standard level MS Excel, Word. PowerPoint is preferred.

Good communication (verbal/written), interpersonal and organizational skills required.

 

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

High school diploma/educational equivalent with secretarial courses or business college training preferred.

Two (2) years experience in a customer contact environment of which one (1) year is in a secretarial/administrative role.

Standard level MS Excel, Word. PowerPoint is preferred.

Good communication (verbal/written), interpersonal and organizational skills required.

 

Preferred Qualifications:

Pay Transparency:

Pay:

Additional Details:30 hours per week 9:00 am to 3:00 pm- Job Posted date: 1/30/2025 Job Unposted date: 2/10/2025

Ops Agent Admin

Federal Express Corporation Canada
Trois-Rivières - 117.01km
  Transportation & Logistics Part-time
Supports station/call centre operations and management in all aspects of business and office procedures including liaison with internal and external customers, suppliers and employ...
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Jan 30th, 2025 at 16:20

Packager manufacturing | LMIA Approved Full-time Job

Groupe Sacs Frontenac Inc

General Category   Trois-Rivières
Job Details

Job Description

  • The candidate must transport raw materials, finished products, and equipment throughout the plant manually.
  • The candidate must check and weigh materials and products.
  • The candidate must sort, pack, crate, and package materials and products.
  • The candidate must assist machine operators, assemblers, and other workers.
  • The candidate will be required to perform other labouring and elemental activities.
  • The candidate will be responsible for cleaning machines and immediate work areas.

Job Requirements

  • The candidate should be fluent in French language.
  • There are no standard education requirements such as a bachelor’s degree, a certificate, or a diploma.
  • Candidate having experience is an asset.

Additional information

Work conditions and physical capabilities

  • The candidate should be prepared to perform physically demanding tasks as part of their daily work.

Benefits

  • Under Financial Benefits, the selected candidate will receive a Bonus, which is money given to an employee in addition to their salary as a reward for performing well.

How to Apply

If you are enthusiastic about applying, please use the available alternatives to submit your application.

By email

[email protected]

Note

Location: 9400 boulevard Parent, Trois-Rivières, QC G9A 5E1

Please include the following while sending the application

  • Copy of portfolio or relevant work examples

Packager manufacturing | LMIA Approved

Groupe Sacs Frontenac Inc
Trois-Rivières - 117.01km
  General Category Full-time
  17.56
Job Description The candidate must transport raw materials, finished products, and equipment throughout the plant manually. The candidate must check and weigh materials and product...
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Nov 29th, 2024 at 13:40

Residential Sales Representative Part-time Job

EspaceProprio

Real Estate   Trois-Rivières
Job Details

Does this speak to you? Do you want to join a team that has been revolutionizing the world of real estate since 1997? 

 

Concretely, what will your days look like? 

  • Represent EspaceProprio ( DuProprio ) in different marketing events; 

  • Visit our clients to explain how the tools and support services available to them work; 

  • Guide customers in choosing their DuProprio package ; 

  • Take interior and exterior photos of properties (including 3D virtual tours if necessary); 

  • Ensure revenue growth by achieving various business objectives;

  • Manage emails, orders, customer files, calls, training , etc. 

 

What do you need to be a Residential Sales Representative with us?   

  • Love customer service and sales; 

  • Have an ease in handling new technologies; 

  • Have a valid driving license and a car; 

  • Reside in the Trois-Rivières region or surrounding areas; 

  • Be available 3 days a week (note that you must be available 1 weekend out of 3);

  • Possess excellent interpersonal skills; 

  • Have an attention to detail; 

  • Have experience in sales/representation; 

  • Have knowledge of real estate or a field related to housing; 

  • Be in good physical condition (walking, carrying equipment, weather conditions); 

  • Enjoy working in a team (collaboration with peers); 

  • Demonstrate autonomy; 

  • Operate effectively in changing environments.

 

Benefits that make a real difference 

  • A group insurance program paid in part by the employer (drug, dental, travel, life, disability insurance, etc.) including a $500 health account ; 

  • Paid mobile leave days upon starting your job; 

  • Access to an employee and family assistance program (PAEF);  

  • A telemedicine service; 

  • An annual allowance of $200 for your sports and cultural activities; 

  • A day of paid leave during your move and for volunteering; 

  • Several discounts used so that you can carry out your real estate projects with complete confidence and at lower costs. 

 

And we don't stop there, because we really care about you. 

  • An integration process to quickly familiarize you with your work environment and our services; 

  • A work environment that prioritizes both your professional development and your personal growth; 

  • A social club that ensures your daily life with us is pleasant and stimulating.

 

 

EspaceProprio is an independent subsidiary of the Desjardins Group, which works exclusively in the field of housing and ensures the integration, coordination and support of the various companies acquired by Desjardins, such as DuProprio, RénoAssistance and Confia.

Residential Sales Representative

EspaceProprio
Trois-Rivières - 117.01km
  Real Estate Part-time
Does this speak to you? Do you want to join a team that has been revolutionizing the world of real estate since 1997?    Concretely, what will your days look like?  Represent Espac...
Learn More
Nov 20th, 2024 at 12:03

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