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As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance. 

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you'll succeed

• Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them reach their goals.
• Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.
• Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
• You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
• You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
• You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
• You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential.

• We work to recognize you in meaningful, personalized ways including a competitive compensation, a banking benefit*, wellbeing support and additional offers such as employee and family assistance programs and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

*Subject to program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Expected End Date

2025-10-31

Job Location

Edmonton-Commerce Place

Employment Type

Regular

Weekly Hours

15

Skills

Client Issue Resolution, Client Service, Customer Experience (CX), Digital Literacy, Empathy, Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services

Reporting to the Department Supervisor, the Relief Worker is responsible for sanitation, operating company equipment, assembling & organizing customer orders.

Hours of work are subject to business operation needs.

Must be reliable on attendance.

Hourly Rate: $ 26.93

How you will make contributions that matter:

• Automated & manual cleaning activities in the Production and/or Warehouse areas (including power equipment).

• Routine checks of responsible work areas.

• Safe operation of production equipment and/or warehouse material handling equipment.

• Inventory counts & restocking of supplies.

• Must accurately complete and maintain documentation as required for company and government standards and HACCP.

• Ensure that all work is performed safely while following OH&S, WCB, and Company regulations and procedures.

• Other duties as required.

You are best suited for the role if you have the following qualifications:

• High school diploma or equivalent

• Strong initiative and the ability to work independently

• Sound analytical, communication and interpersonal skills

• Accuracy and attention to detail are essential

• Ability to multi-task and work well under pressure

• Must be organized and efficient

• Must be reliable on attendance

• Proficiency in operating a rider power jack, standup forklift truck and deep reach truck is required

• Food Industry experience an asset

Reporting to the Department Supervisor, the Part time Worker is responsible for sanitation, operating company equipment, assembling & organizing customer orders.

Hours of work are subject to business operation needs.

Must be reliable on attendance.

Hourly Rate: $ 26.93

How you will make contributions that matter:

• Automated & manual cleaning activities in the Production and/or Warehouse areas (including power equipment).

• Routine checks of responsible work areas.

• Safe operation of production equipment and/or warehouse material handling equipment.

• Inventory counts & restocking of supplies.

• Must accurately complete and maintain documentation as required for company and government standards and HACCP.

• Ensure that all work is performed safely while following OH&S, WCB, and Company regulations and procedures.

• Other duties as required.

You are best suited for the role if you have the following qualifications:

• High school diploma or equivalent

• Strong initiative and the ability to work independently

• Sound analytical, communication and interpersonal skills

• Accuracy and attention to detail are essential

• Ability to multi-task and work well under pressure

• Must be organized and efficient

• Must be reliable on attendance

• Proficiency in operating a rider power jack, standup forklift truck and deep reach truck is required

• Food Industry experience an asset

Overview

Overview

Overview

Overview

Reporting to the Department Supervisor, the Relief Worker is responsible for sanitation, operating company equipment, assembling & organizing customer orders.

Hours of work are subject to business operation needs.

Must be reliable on attendance.

Hourly Rate: $ 26.93

How you will make contributions that matter:

• Automated & manual cleaning activities in the Production and/or Warehouse areas (including power equipment).

• Routine checks of responsible work areas.

• Safe operation of production equipment and/or warehouse material handling equipment.

• Inventory counts & restocking of supplies.

• Must accurately complete and maintain documentation as required for company and government standards and HACCP.

• Ensure that all work is performed safely while following OH&S, WCB, and Company regulations and procedures.

• Other duties as required.

You are best suited for the role if you have the following qualifications:

• High school diploma or equivalent

• Strong initiative and the ability to work independently

• Sound analytical, communication and interpersonal skills

• Accuracy and attention to detail are essential

• Ability to multi-task and work well under pressure

• Must be organized and efficient

• Must be reliable on attendance

• Proficiency in operating a rider power jack, standup forklift truck and deep reach truck is required

• Food Industry experience an asset

Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand how our products and services fit into everyday life, and we’re excited to show customers how that technology can enhance and simplify their lives. We deliver a seamless experience, value expertise, dedication, and commitment to doing what’s right for our customers needs, every time.

At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone.  If you’re passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring the following opportunity!

As a Sales Associate, you can expect to:

• Enhance the retail experience in our stores, by providing best in class service and value-added solutions to our customers

• Promote Rogers & Fido brands, including Rogers Mastercard 
• Engage and grow your customer base with personalized communication and outreach to customers via phone calls and business text messaging
• Participate in community events and outreach efforts to support local small businesses.
• Operate with a creative spirit that can adapt to an ever-changing environment while enjoying the thrill of hitting sales goals

What’s in it for you:

• Competitive compensation plus commissions
• One of the best flex health benefits, RRSP, TFSA and Pension plans in Canada
• Mental Health and Support benefits- 100% coverage
• Employee and Family Assistance Program benefits
• Employee discounts that can offer up to 50% off our Rogers & Fido products and services
• A commitment to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work
• A flexible schedule, including evenings & weekends (Min 20 hours/week)
• Career growth and development opportunities

What we’re looking for:

• You are great with people and are passionate about delivering an exceptional customer experience
• You love being part of a team and are a great collaborator
• You are excited and inspired by technology

• You meet the minimum age of majority in your province

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal/credit background check and ID verification. Previous employment verification may be required depending on the role.

Schedule: Part time
Shift: Rotating
Length of Contract: Not Applicable (Regular Position)
Work Location: 674-1 Kingsway Garden Mall NW(5652), Edmonton, AB
Travel Requirements: Up to 10%
Posting Category/Function: Retail (In Store / Hourly) & Sales and Service
Requisition ID: 315786

Overview

Overview