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638 Jobs Found

Fast-food service attendant Full-time Job

Valentine Cowansville

Tourism & Restaurants   Cowansville
Job Details

Requirements:

Languages: Candidates must have knowledge of the French Language

Education: Candidates don’t need standard educational qualification such as degree, certificate or diploma
Experience: Candidates don’t need experience although having experience is an asset

 

Candidate Status:

  • Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
  • Candidate must have legal authorization (Work Permit) to work in Canada
  • If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Benefits:

  • The candidates will get health care plan, and gratuities

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]

Fast-food service attendant

Valentine Cowansville
Cowansville - 149.4km
  Tourism & Restaurants Full-time
  15.25
Requirements: Languages: Candidates must have knowledge of the French Language Education: Candidates don’t need standard educational qualification such as degree, certificate or di...
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Apr 14th, 2024 at 17:18

Factory helper Contract Job

Coffrages Synergy

General Category   Lavaltrie
Job Details

Requirements:

Languages: Candidates must have knowledge of the French Language
Education: Candidates don’t need standard educational qualification such as degree, certificate or diploma
Experience: Candidates should have experience of 1 to less than 2 years
Security and safety: Criminal record check

Physical Requirements:

 

  • The candidates should be comfortable working in dusty and noisy environments and thrive in a fast-paced work environment
  • The candidates should be experienced in handling repetitive tasks and physically fit to meet the demands of the job
  • The candidates should possess manual dexterity for intricate tasks and be able to lift up to 23 kg (50 lbs)

Other Requirements:

  • The candidates should exhibit punctuality in their work and be dependable in fulfilling their responsibilities
  • The candidates should be effective team players

Candidate Status:

  • Canadian citizens and permanent or temporary foreign workers of Canada are eligible for this position
  • International Candidates who don’t have a valid Canadian work permit also can apply

Responsibilities:

  • The candidates should be able to transport raw materials, finished products, and equipment throughout the plant manually or using powered equipment
  • The candidates should be able to sort, pack, crate, and package materials and products, assist machine operators, assemblers, and other workers
  • The candidates should be able to perform other laboring and elemental activities, clean machines and immediate work areas, and sand, trim, grind, or clean products into the final form using hand tools
  • The candidates should be able to assemble prefabricated parts, fit, and install pre-fabricated parts and subassemblies, and receive, unpack, and sort incoming parts, supplies, and materials

Benefits:

  • The candidates will get bonus, long term benefits, various benefits, free parking, and on-site recreation and activities

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]

 

By phone
450-586-1400 Between 08:00 a.m. and 05:00 p.m.

Factory helper

Coffrages Synergy
Lavaltrie - 153.96km
  General Category Contract
  16  -  18
Requirements: Languages: Candidates must have knowledge of the French Language Education: Candidates don’t need standard educational qualification such as degree, certificate or di...
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Jan 17th, 2024 at 06:59

Marketing Specialist (Merchandiser) Full-time Job

Labatt Breweries Of Canada

Marketing & Communication   Marieville
Job Details

As a Marketing Specialist, your main tasks will be:

  • Ensure that merchandise is displayed in a way that is attractive to customers and meets sales plans
  • Arrange products according to planograms
  • Restock shelves with delivered products and ensure good product rotation
  • Carry out promotional signage placement to create the best visual impact.
  • Submit a weekly report of executions
  • Build strong business relationships with key contacts by providing excellent customer service
  • Work closely with the sales representative to develop sales opportunities

 

What we offer you

  • Hours Monday to Friday 7:00 a.m. to 4:00 p.m.
  • Part-time option for students, working two or more days per week (16 or more hours per week, depending on your availability)
  • Salary of $20.55/h + $0.55/km
  • Monthly allowance for cell phones
  • Annual allowance as compensation for social benefits
  • Participation in the monthly beer donation
  • Company branded clothing will be provided
  • Possibility of participation in the pension fund
  • Opportunity for rapid advancement within an international company, leader in the beer industry!
  • Training and support to develop your skills

 

What we are looking for 

  • Do you have a completed high school diploma or equivalent? (A current or completed bachelor's degree is an asset!)
  • Do you have a very good physical ability to move products and merchandise weighing 18 lbs or more?
  • Do you have a passion for teamwork?
  • Do you have excellent communication skills and enjoy customer service?
  • Do you have a valid driver's license and a personal car? (required)
  • Do you have an excellent command of French? (required)

 

If so, join our team to create a future with more Cheers!

Marketing Specialist (Merchandiser)

Labatt Breweries Of Canada
Marieville - 161.86km
  Marketing & Communication Full-time
As a Marketing Specialist, your main tasks will be: Ensure that merchandise is displayed in a way that is attractive to customers and meets sales plans Arrange products according t...
Learn More
Sep 11th, 2024 at 13:17

Inside Sales Representative Full-time Job

Wolseley Canada

Sales & Retail   Joliette
Job Details

Wolseley Canada is looking to hire and train an Inside Sales Representative to join our Joliette team.

 

The Inside Sales Representative is a vital member of our Inside Sales team. You have the privilege of building strong relationships with each customer and are the primary point of contact for establishing orders for delivery. You work closely with our Outside Sales team and the Warehouse team to ensure that deliveries are fulfilled and communicated correctly to everyone involved in the shipping process.

 

What are the benefits for you?

  • Normal opening hours Monday to Friday
  • Full benefits with fully Company paid premiums for the basic kit from the first day of employment
  • Professional development and training opportunities
  • Life, Disability and Wellness Insurance Program
  • Retirement savings programs, including an RRSP and a defined contribution pension plan, with an employer contribution of up to 5.25%
  • Paid vacation and sick leave, and a day off on your birthday!
  • Bonus programs that include annual performance bonuses and a profit sharing plan
  • Employee discounts on top brands of plumbing and HVAC/R products
  • Tuition reimbursement for employees
  • Employee Referral Program
  • Reimbursement of safety shoes

 

What you will do:

  • Assume responsibility for order processing, which includes quoting prices within established margins, sourcing additional products and creating purchase orders.
  • Enter quotes and orders into the system accurately and in a timely manner.
  • Ensure accuracy in pricing, inventory and order information provided to customers.
  • Establish and maintain relationships with new and existing customers via telephone or email with the goal of driving additional sales.
  • Prepare quotes and process orders on behalf of outside sales staff.
  • Work closely with outside sales representatives.
  • Respond to customer requests promptly.
  • Achieve sales goals set by management by promoting or upselling products.
  • Adhere to the Company's safety policies and regulations.

 

What you will bring:

  • Previous inside sales experience in plumbing and heating preferred
  • DEC in building mechanics or DEP in plumbing and heating (an asset)
  • General computer skills including Microsoft Office; knowledge of AS400 system an asset
  • High level of commitment to providing exceptional customer service
  • Proven initiative and ability to work independently and in a collaborative team environment
  • Strong organizational skills with respect to prioritizing and completing multiple tasks on a regular basis

 

Each submitted resume is individually reviewed by our team and kept for 24 months in case a great new opportunity that matches your skills and abilities arises.

 

Please note that this position requires the result of a satisfactory criminal record check. A criminal record under the Criminal Code and/or another federal criminal record does not automatically mean that you will not be eligible for the position.

Inside Sales Representative

Wolseley Canada
Joliette - 162.97km
  Sales & Retail Full-time
Wolseley Canada is looking to hire and train an Inside Sales Representative to join our Joliette team.   The Inside Sales Representative is a vital member of our Inside Sales team....
Learn More
Jan 17th, 2025 at 14:37

Letter Carrier - Delivery Agent Full-time Job

Canada Post

Transportation & Logistics   Joliette
Job Details

Canada Post is  an exciting place to work! And you can be part of it!

 

We deliver billions of items to Canadians each year – and you can be a big part of making this happen. As a temporary, on-call delivery agent (also known as a letter carrier), you’ll be the face of Canada Post in your community and make sure customers and businesses get the mail and parcels they’re waiting for.

Does this sound like you? The role of delivery agent would be a great fit if you:

  • like meeting people and making their day
  • enjoy being outside and active year-round
  • want to work for a great national company
  • would be proud to serve your fellow Canadians

Job Responsibilities

What will you do?

  • You’ll start your day in the depot, sorting and preparing the day’s deliveries
  • You’ll load and drive a Canada Post postal vehicle

Job Responsibilities (continued)

  • You’ll then spend most of your day outside, delivering mail and packages by foot or by vehicle to customers on your route
  • You’ll return to the depot to unload the day’s incoming mail and packages for later delivery

Qualifications

What must you have?

  • A valid Class 5 or Class G driver’s licence with a safe driving record for at least 3 years (driver's abstract required)
  • The physical ability to lift mail items weighing up to 22.7 kg (50 lb) and carry items weighing up to 15.9 kg (35 lb) regularly throughout the day
  • The ability to work in all types of weather
  • The availability to be on-call
  • The ability to read, write and speak English and/or French

 

These help, too!

  • Experience in customer service
  • Experience making deliveries or working as a driver

 

In return, we offer:

  • Competitive pay
  • Extensive classroom and on-the-job training about your duties and safety on the job
  • Opportunities for permanent employment

 

Other Information

Today’s Canada Post - Canada Post is an e-commerce powerhouse, delivering billions of items every year. We help small businesses grow. We enrich lives in remote communities. We connect Canadians with each other and to the rest of the world. And we do all this by providing residential and business customers with the best possible delivery experience in the country.

 

We like to promote from within and can offer you a career rather than a job. While, like all of our delivery agents, you’ll start out on a temporary, on-call basis, you’ll have the opportunity to grow with us and obtain a permanent position … even try out new jobs in different areas of the company.

 

Safety Sensitive Positions
This position may be considered a Safety Sensitive position and has additional requirements under Canada Post's Substance Use Policy.

Letter Carrier - Delivery Agent

Canada Post
Joliette - 162.97km
  Transportation & Logistics Full-time
  22.68
Canada Post is  an exciting place to work! And you can be part of it!   We deliver billions of items to Canadians each year – and you can be a big part of making this happen. As a...
Learn More
Jul 4th, 2024 at 12:37

General labourer manufacturing Full-time Job

Rene St-Cyr (1996) Inc

General Category   Notre-Dame-des-Prairies
Job Details

Requirements:

Languages: Candidates must have knowledge of the English or French Language

Education: Candidates don’t need standard educational qualification such as degree, certificate or diploma
Experience: Candidates don’t need experience, training will be provided

 

Candidate Status:

  • Canadian citizens and permanent or temporary foreign workers of Canada are eligible for this position
  • International Candidates who don’t have a valid Canadian work permit also can apply

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]

By mail
3330, route 157
Notre-Dame-du-Mont-Carmel, QC
G0X 3J0

By fax
819-379-2203

General labourer manufacturing

Rene St-Cyr (1996) Inc
Notre-Dame-des-Prairies - 163.58km
  General Category Full-time
  15.25
Requirements: Languages: Candidates must have knowledge of the English or French Language Education: Candidates don’t need standard educational qualification such as degree, certif...
Learn More
Jun 18th, 2024 at 12:34

Building Maintenance Technician III, Roving Full-time Job

BGIS

Maintenance & Repair   Saint-Basile-le-Grand
Job Details

The Building Maintenance Technician III is responsible for operating the facility including, but not limited to mechanical other supporting systems; performing structured inspections, preventative and corrective maintenance, routine and on-demand services on facility mechanical equipment and other systems. The Technician III is also responsible for performing work in accordance with established processes and practices and for complying with internal and external requirements including but not limited to environmental, health and safety, fire protection.

KEY DUTIES & RESPONSIBILITIES

Troubleshooting

  • Provides observations about facility, facility mechanical and electrical equipment, and systems conditions and deficiencies and provides suggestions for enhancement and repair.

Maintenance

  • Performs work in accordance with established processes and practices.
  • Complies with all internal and external requirements including but not limited to environmental, health and safety, fire protection.
  • Performs regular facility, mechanical and other equipment and systems monitoring inspections, preventative and corrective maintenance to ensure facility uptime objectives are met, uninterrupted client operation and asset integrity of assigned facility are maintained.
  • Responds to routine and on-demand service requests and performs preventative and corrective maintenance on facility mechanical equipment and other systems.
  • Monitors assigned facility by conducting facility walkthroughs for mechanical, electrical, and other equipment system monitoring and inspection.
  • Operates facility mechanical and other systems.
  • Manages work order life cycle progressing the work form dispatched through to completion and records resolution data within service maintenance management database. Ensures work completed meets quality, contract response, and all other requirements.
  • Assists in the implementation of preventative maintenance (PM) program. Ensures that deficiencies are identified, recorded and escalated, and that related documents are maintained.

Client Relations

  • Assists in enhancing tenant and customer satisfaction and maintaining positive relations through the manner in which work is performed and services delivered.

Administration

  • Participates in and assists with facility-related projects.
  • Ensures the manner in which work is performed is in compliance with corporate and legislated policies, procedures, practices, and guidelines related to environmental, health and safety, fire protection, and any other applicable requirements. 
  • Maintains all assigned tools and arranges for repair and replacement where required.
  • Submits all expenditures on a timely basis.
  • Other duties as assigned.

EDUCATION, JOB-RELATED YEARS OF EXPERIENCE & QUALIFICATIONS

  • High school diploma plus trades training and/or certification or licensing.
  • Minimum 3 years experience providing preventive and corrective maintenance on heating ventilation and air conditions systems, or pneumatic or hydraulic systems.
  • Sound knowledge of processes and practices relating to facility operations and maintenance.
  • Demonstrated ability to maintain, troubleshoot and repair (as per applicable qualifications) mechanical and other building systems and equipment.
  • Possesses a strong environmental, health, and safety mindset.
  • Strong client-service orientation along with a high sense of urgency.
  • Knowledge and understanding of Building Automation Systems (BAS).
  • Knowledge and understanding of HVAC Systems.
  • Effective communication skills for the purpose of data relay, exchange, feedback, and clarification.
  • Mentoring skills required to support lower-level technician’s development.
  • Must be able and willing to work shifts, be available for on-call/standby and emergency callouts as they arise.
  • Must strictly adhere to Health and Safety policies including wearing required Personal Protective Equipment (PPE).
  • Must be capable of obtaining appropriate security clearance.
  • Hold a valid driver's license.

Licenses and/or Professional Accreditation (one of the following bullet points - asset)

  • Building Operator Certification or equivalent through an accredited institution required.
  • Provincial HVAC or apprentice license (ex: Gasfitter I & II license refrigeration license, etc.).

Building Maintenance Technician III, Roving

BGIS
Saint-Basile-le-Grand - 164.87km
  Maintenance & Repair Full-time
The Building Maintenance Technician III is responsible for operating the facility including, but not limited to mechanical other supporting systems; performing structured inspectio...
Learn More
Dec 31st, 2024 at 15:44

Customer Service Representative Full-time Job

Scotiabank

Customer Service   Sainte-Julie
Job Details

As a Customer Experience Associate/ Sainte-Julie/ Permanent/ Part-time 26.25h, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

 

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

 

  • Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
  • Processing day to day transactions
  • Nurturing rich, long-standing relationships
  • Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
  • Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

 

Is this role right for you?  In this role you will:

 

  • Build strong customer relationships and deliver excellent customer service
  • Uncover and solve customers’ needs
  • Explain complicated concepts simply
  • Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
  • Demonstrate an eagerness to learn and determination to succeed

 

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

 

  • Have proven customer service skills through work or community involvement
  • Are willing to assist in a professional, friendly and efficient manner
  • Are available to work a flexible schedule
  • Are comfortable in simple sales situations
  • Have strong technical skills and the ability to promote digital and self-service banking options to our customers

 

What’s in it for you?

 

  • The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
  • A rewarding career path with diverse opportunities for professional development
  • Internal training to support your career growth and enhance your skills
  • An organization committed to making a difference in our communities – for you and our customers
  • You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
  • A competitive compensation and benefits package

 

Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in French because they will serve and French-speaking clientele.

Customer Service Representative

Scotiabank
Sainte-Julie - 166.42km
  Customer Service Full-time
As a Customer Experience Associate/ Sainte-Julie/ Permanent/ Part-time 26.25h, you are the face, character and heart of our branches. Scotiabank is a place where we put our custome...
Learn More
May 9th, 2024 at 09:06

Manager, Health, Safety and Environment Full-time Job

Coca-Cola Canada Bottling Limited.

Medical & Healthcare   L'Assomption
Job Details
  • Facility and Work Location- L'Assomption,  
  • Employee Type -  Regular Employee FT  Salaried

About This Opportunity

Reporting into the Senior Manager, QHSE, the Health, Safety & Environment (HSE) Manager is responsible for the development, organization, deployment, administration and monitoring of all Health and Safety programs within Distribution, Warehouse, Sales, and Merchandising. The role will focus strategically on prevention and applying policies to establish a culture of health and safety within Route to Market activities.

This will involve regularly visiting facilities and off site markets to assess, to observe, provide mentorship, and assess level of HSE culture. The role will ensure thorough implementation and execution of HSE related programs and processes, as well as ensure that all HSE programs comply with company and regulatory requirements within an assigned region. The role will also conduct assessments to identify potential hazards or impacts and establish controls to mitigate risks and maintain records, investigate accidents and injuries, and prepare appropriate reports.

Responsibilities

HSE Culture

  • Proactive Safety Programs: Lead and support safety initiatives at Coke Canada facilities and offsite locations.
  • Ergonomics Program: Manage training, metrics, observations, and maintenance for your region.
  • Engagement & Communication: Collaborate with Joint Health and Safety Committees, lead focus groups, and deliver regular updates to senior management.

HSE Compliance

  • Incident Management: Support investigations, reporting, and follow-up on action plans.
  • Regulatory Liaison: Act as the point of contact for government and regulatory bodies.
  • Risk & Hygiene Monitoring: Conduct risk assessments and evaluate industrial hygiene data, proposing corrective actions.

HSE Management System

  • Training & Standards: Develop and implement HSE training and ensure consistent application of standards.
  • Audits & Corrective Actions: Perform audits and support timely implementation of corrective measures.
  • Program Leadership: Lead provincial rebate programs and support system-wide HSE initiatives.

Qualifications

  • Bachelor’s degree or equivalent required; a diploma or degree in a safety-related field is preferred.
  • Minimum of 3 years of HSE experience and 3 years in a management role.
  • CRSP designation is considered an asset.
  • Experience in warehouse, distribution, and fleet environments across multiple locations is an advantage.
  • Fluency in both French and English is required.
  • Wllingness and ability to travel 30–40% across the assigned region.
  • Proven ability to act as a change agent, driving cultural transformation through collaboration and influence.
  • Strong organizational and time management skills.
  • Excellent communication and presentation abilities, with the capacity to engage all levels of the organization.
  • Customer-focused mindset with strong relationship-building skills across functions and stakeholders.

Manager, Health, Safety and Environment

Coca-Cola Canada Bottling Limited.
L'Assomption - 166.58km
  Medical & Healthcare Full-time
Facility and Work Location- L'Assomption,   Employee Type -  Regular Employee FT  Salaried About This Opportunity Reporting into the Senior Manager, QHSE, the Health, Safety &...
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Jun 12th, 2025 at 21:27

Sales Execution Associate (QC) Full-time Job

Coca-Cola Canada Bottling Limited.

Sales & Retail   L'Assomption
Job Details

Our Sales Execution Associate work in local stores helping our customers keep Coca-Cola products fully stocked and available to "Refresh the World and Provide Moments of Optimism and Happiness". Our Coca-Cola SEA is our frontline ambassador bringing happiness and refreshments to consumers in their communities. Would you like to be a Coca-Cola Bottling Ambassador? 

Responsibilities

  • Maintain and replenish products in store racks, shelves, displays, and coolers by transporting product between backroom/storage room to front-of-store with manual or powered equipment (pallet jack, hand-truck) ensuring Right Execution Daily meeting company standards for product display 
  • Building, changing and removing product displays; maintaining product signage; cleaning product space and securing damaged or defective product 
  • Manage backroom by organizing stock (product); identifying, monitoring, and reporting inventory levels; evaluating and processing damaged product; re-packing product; organizing backroom materials (i.e., pallets, product shells etc.); completing any required paperwork 
  • Follow all Company and Store policies regarding backroom, display floor, replenishment, equipment, and safety 
  • Act as an Ambassador by providing customer service to Consumers and store personnel by answering questions, locating product, and providing assistance as needed 

Qualifications

  • Must be 18 years of age and legally eligible to work 
  • Must have a personal vehicle for use during working hours 
  • A valid driver's license with a clean driving record with no major violations over the last three (3) years 
  • Must have current vehicle liability insurance 
  • Experience working in grocery, retail, warehousing, or related field, preferred
  • This role requires general physical ability with the ability to lift products (weighing up to 50 lbs or 22 kg) above shoulder height without assistance.

Sales Execution Associate (QC)

Coca-Cola Canada Bottling Limited.
L'Assomption - 166.58km
  Sales & Retail Full-time
Our Sales Execution Associate work in local stores helping our customers keep Coca-Cola products fully stocked and available to "Refresh the World and Provide Moments of Optimism a...
Learn More
May 28th, 2025 at 18:15

Cooler Service Field Technician Full-time Job

Coca-Cola Canada Bottling Limited.

Maintenance & Repair   L'Assomption
Job Details

Coke Canada Bottling Cooler Service Field Technicians are the primary contact for maintenance, repair and mechanical service on cold drink equipment for a variety of stores throughout a designated region.

Schedule: Monday to Friday, Evening

Salary: 36.62$ per hour

This position requires the ability to speak French.

Responsibilities

  • Troubleshoot and repair equipment in the field to keep in proper operating condition
  • Maneuver equipment to perform all mechanical services on cold drink equipment including preventative maintenance
  • Ensure vehicle has appropriate levels of parts inventory by practicing Kaizen initiatives; this includes ordering new supplies, performing bi-annual inventory audits, and keeping vehicle clean and organized
  • Maintain positive customer relationships
  • Prepare equipment in accordance with company standards
  • Maintain clean and safe work area
  • Maintain positive customer relationships with effective communication

Qualifications

  • Refrigeration or HVAC trade or vocational certification preferred
  • HVAC certification preferred
  • High school diploma or GED required.
  • Minimum of one to three (1-3) years of general technical experience
  • One (1) plus years of refrigeration/HVAC experience
  • Plumbing and electro/mechanical experience.
  • Prior diagnostic troubleshooting is an asset
  • Demonstrated mechanical, technical and electrical aptitude.
  • Basic computer skills.
  • Valid driver's license and driving record free from any violations for the past 3 years
  • Ability to consistently bend, kneel, and lift up to 50 pounds

Cooler Service Field Technician

Coca-Cola Canada Bottling Limited.
L'Assomption - 166.58km
  Maintenance & Repair Full-time
  36.62
Coke Canada Bottling Cooler Service Field Technicians are the primary contact for maintenance, repair and mechanical service on cold drink equipment for a variety of stores through...
Learn More
Feb 25th, 2025 at 17:24

Customer Solutions Agent Full-time Job

Coca-Cola Canada Bottling Limited.

Customer Service   L'Assomption
Job Details

As a Customer Solutions Agent (CSA), you are the expert in Sales and Service, in our omni-channel contact center environment, to deliver customer needs. The Customer Sales Solutions Centre (CSSC) offers exceptional world class service to customers across Canada. Our Customer Solutions Agents deepen customer relationships and are responsible for assisting existing customers to process their beverage orders, execute an equipment service request, and handle customer service inquiries, while accessing and updating multiple systems. This role is critical in supporting the Coke Canada goal of becoming the world’s best independent bottler. You will succeed if you are customer focused, have a strong ability to find the right solution, motivated to achieve sales and service targets, deeply understand our product, execute accurate processes, and can multitask.

We have a hybrid model. You will be required to work a combination of both in office and at home. (Frequency varies by location)

Responsibilities

  • Answer incoming calls for sales orders, customer support, equipment service, myCoke website support, and/or general inquiries.
  • Execute customer support and equipment service tickets, process delivery requests, modify orders, execute reroute notifications, provide new product information etc. 
  • Effective handling of customer Chat inquires for the myCoke.com ecommerce platform.
  • Participate in outbound calling projects and/or other Customer Solutions initiatives. 
  • Apply effective first call resolution practices when responding to questions/concerns.
  • Strive to meet and exceed contact centre metrics.
  • Accurately update customer information and transactions in the Salesforce database
  • Successfully offer beverage products to established customers through up-selling and cross-selling to achieve volume and profitability targets.
  • Act as a company ambassador by offering best programs and solutions to drive value. 
  • Deliver professional account management for designated Coca-Cola Customers.
  • Utilize effective communication skills to ensure expectations are successfully achieved for both internal/external stakeholders.
  • Research account call history and use applicable resources/tools to problem-solve and make appropriate decisions to meet customer’s needs.
  • Escalate customer issues within established guidelines in timely manner.
  • Understand performance targets to meet and/or exceed goals.
  • Learn and abide by Coca-Cola Canada Policies and Procedures. Remain up to date with our product lineup, updates, and process revisions to immediately apply to customer interactions 
  • Access multiple system applications simultaneously to effectively provide sales and service 
  • Actively participate in team building and engagement activities.
  • Remain on queue per schedule to ensure service levels are achieved daily
  • Attendance, schedule adherence and punctuality are essential for this role 
  • Perform other duties per business needs, as instructed by Management Team

Qualifications

  • High School Diploma or equivalent
  • 1+ years customer service and/or customer sales experience (Contact Centre experience considered a strong asset)
  • Must have excellent telephony/verbal communication skills 
  • Must have professional written communication skills
  • Proven ability to multitask and pivot based on customer needs
  • Proven ability to achieve sales, revenue, quality, and accuracy targets
  • Demonstrated ability to provide outstanding customer service
  • Ability to work independently and in a team environment
  • Open to observation and coaching 
  • Strong ability to problem-solve and provide viable solutions based on customer needs and company objectives
  • Experience working in multiple systems and applications 
  • Strong attention to detail and time management skills
  • Demonstrated ability to understand, stay up to date and apply with policies/guidelines accurately
  • Experience with Salesforce considered a strong asset
  • Proficient with Microsoft Office
  • Must have a private home office space (high speed internet connection) during at home shift(s)

Customer Solutions Agent

Coca-Cola Canada Bottling Limited.
L'Assomption - 166.58km
  Customer Service Full-time
As a Customer Solutions Agent (CSA), you are the expert in Sales and Service, in our omni-channel contact center environment, to deliver customer needs. The Customer Sales Solution...
Learn More
Jan 22nd, 2025 at 17:41

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