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As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

• Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
• Processing day to day transactions
• Nurturing rich, long-standing relationships
• Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
• Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

• Build strong customer relationships and deliver excellent customer service
• Uncover and solve customers’ needs
• Explain complicated concepts simply
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
• Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

• Have proven customer service skills through work or community involvement
• Are willing to assist in a professional, friendly and efficient manner
• Are available to work a flexible schedule
• Are comfortable in simple sales situations
• Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

• The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
• A rewarding career path with diverse opportunities for professional development
• Internal training to support your career growth and enhance your skills
• An organization committed to making a difference in our communities – for you and our customers
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
• A competitive compensation and benefits package

As an Mainframe developer, you will work standard and additional overtime hours to meet project deadlines and provide 7x24 production support on a rotation basis.  Provide analysis and coding support for host/mainframe applications and infrastructure implementations.  Must be fluent in English, oral and written, with excellent interpersonal, communication and negotiation skills to understand, document and share key system information with their colleagues, support groups, other technical staff, business partners and management. 

Is this role right for you? In this role you will:

• Be a true team player who values the perspectives and opinions of others while leading with humility and confidence
• Take accountability for results and exhibits a “can do attitude”
• Demonstrate a high level of emotional intelligence (self-awareness, self-regulation, empathy, motivation, and social skills)
• Have an appetite to continuously evolve and improve, to tackle difficult problems and seek/give constant feedback
• Embrace change and see it as an essential driver to solve complex issues
• Demonstrate flexibility and be able to move forward without having all of the answers
• Consistently seek to understand, meet, and deliver on customers’ expectations

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

• Experience in host/mainframe development (COBOL, JCL, CA7, SAS, CICS)
• Have work experience with ACF, Endevor, DB2 and IMS
• Excellent problem solving and analytical skills and is capable of multi-tasking and managing concurrent tasks and initiatives.                                                        
• Must be reliable, pro-active, results-oriented, customer-focused, attentive to details, and a team player.    
• Strong interpersonal skills and can build and foster relationships with team members and peers.                                                                        
• Experience in the financial industry with some host development experience.
• Innovative approaches to developing process improvements and solutions; ability to convey and promote these ideas.
• Working experience with systems development methodologies and software development technologies, concepts and lifecycle.
• Worked in Agile lab or used Agile framework.
• Experience in Java, Azure is an asset

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.  
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance. 
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

Work arrangements: Hybrid

What you’ll be doing…
Our Advisors are customer-centric and able to connect with people in a relatable way. As an essential member of the Canadian Banking Branch network, our focus is to provide exceptional service throughout the customer’s journey by:

• Taking a proactive approach to discovering our customer needs, listening to understand what they are asking for
• Educating our customers, providing relevant insights and expert advice
• Building our customer’s comprehensive plans using a holistic approach to help them achieve their goals
• Nurturing strong, long-standing relationships
• Developing, retaining and growing the branch business by delivering against individual and team sales goals that support a positive customer experience

What you need to succeed…

• The appetite and drive to build strong customer relationships and deliver excellence customer service
• The proven ability to meet and exceed sales targets in a fast paced environment that align to a customer’s stated goals
• To uncover and solve for customers’ needs
• Mutual Funds licence and working towards the CIFP Diploma

What we’re offering…

• The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers.
• A competitive compensation and benefits package.
• An organization committed to making a difference in our communities– for you and our customers.
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
• You’ll receive clear, transparent criteria to progress in your career.
• You won’t need to wait for a vacancy in your branch or move to another branch to elevate your career. You can do it from the same chair enabling you to build deeper relationships and grow your expertise

Requirements:

Languages: Candidates must have knowledge of the English Language
Asset languages: Spanish
Education: Candidates don’t need standard educational qualification such as degree, certificate or diploma
Experience: Candidates should have experience of 1 to less than 7 months
Area of specialization: Food 

Physical Requirements:

• • The candidates should be able to work in noisy environments and be adaptable to cold/refrigerated working conditions

• The candidates should demonstrate meticulous attention to detail and be comfortable standing for extended periods

Other Requirements:

• The candidates should exhibit dependability and demonstrate reliability in their tasks and responsibilities
• The candidates should be effective team players

Candidate Status:

• Canadian citizens and permanent or temporary foreign workers of Canada are eligible for this position
• International Candidates who don’t have a valid Canadian work permit also can apply

Responsibilities:

• The candidates should be able to transport raw materials, finished products, and equipment throughout the plant manually or using powered equipment
• The candidates should be able to check and weigh materials and products, as well as sort, pack, crate, and package them
• The candidates should be able to assist machine operators, assemblers, and other workers, performing other laboring and elemental activities as needed
• The candidates should also be capable of cleaning machines and immediate work areas

Benefits:

• The candidates will get dental plan, health care plan, vision care benefits, learning/training paid by employer, parking available, and variable or compressed work week

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume, Job reference number) through the below-mentioned details

By email
[email protected]

Be prepared for the screening questions. Include answering the following questions while applying:

• Are you available for shift or on-call work?
• Are you available for the advertised start date?
• Are you currently a student?
• Are you currently legally able to work in Canada?
• Do you currently reside in proximity to the advertised location?

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate or equivalent experience
Experience: Candidates should have experience of 1 to less than 7 months

Physical Requirements:

• • The candidates should be able to work in environments with various odors
  • The candidates should be adaptable to cold or refrigerated working conditions
  • The candidates should be capable of working in wet or damp environments
  • The candidates should be accustomed to performing repetitive tasks and possess manual dexterity for intricate tasks
  • The candidates should exhibit hand-eye coordination and be able to stand for extended periods
  • The candidates should have a high level of attention to detail and be comfortable with activities such as bending, crouching, and kneeling

• The candidates should be comfortable working in a fast-paced environment, be physically fit and able to handle demanding tasks, and work effectively under pressure
• The candidates should be capable of handling weights up to 23 kg (50 lbs)

Other Requirements:

• The candidates should demonstrate flexibility in adapting to varying work requirements
• The candidates should be reliable in consistently fulfilling their responsibilities
• The candidates should be effective team players, contributing positively to collaborative efforts

Candidate Status:

• Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
• Candidate must have legal authorization (Work Permit) to work in Canada
• If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

• The candidates should be able to demonstrate food safety/handling skills
• The candidates should be able to transport raw materials, finished products, and packaging materials
• The candidates should be able to measure and dump ingredients into hoppers of mixing and grinding machines
• The candidates should be able to remove filled containers from conveyors
• The candidates should be able to manually pack goods into bags, boxes, or other containers
• The candidates should be able to feed and unload processing machines
• The candidates should be able to check products and packaging for basic quality defects
• The candidates should be able to clean machines and immediate work areas

Benefits:

• The candidates will get dental plan, disability benefits, health care plan, and vision care benefits
• The candidates will get group insurance benefits, life insurance, Other benefits, and Pension plan

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]

By mail
240 Jamieson Bone Road
Belleville, ON
K8N 5S8

In person
240 Jamieson Bone Road
Belleville, ON
K8N 5S8
Between 08:00 a.m. and 04:00 p.m.

By phone
613-771-7300 Between 08:00 a.m. and 04:00 p.m.

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates don’t need standard educational qualification such as degree, certificate or diploma
Experience: Candidates should have experience of 7 months to less than 1 year
Security and safety: Criminal record check

Physical Requirements:

• The candidates should thrive in a fast-paced environment and be able to work under pressure, meeting tight deadlines
• The candidates should be proficient in handling repetitive tasks, capable of handling heavy loads in a physically demanding role, and have attention to detail
• The candidates should be comfortable with a combination of sitting, standing, and walking, able to stand for extended periods, as well as bend, crouch, and kneel when necessary
• The candidates should be willing to work overtime when required and be able to lift up to 23 kg (50 lbs) when necessary

Other Requirements:

• • The candidates should be client-focused and dependable

• The candidates should possess efficient interpersonal skills, be flexible, and demonstrate initiative
• The candidates should be reliable, team players, and exhibit good judgment
• The candidates should be organized and prioritize punctuality

Candidate Status:

• Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
• Candidate must have legal authorization (Work Permit) to work in Canada
• If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

• The candidates should be proficient in sweeping, mopping, washing, and polishing floors, and skilled in vacuuming carpeting, area rugs, draperies, and upholstered furniture
• The candidates should be knowledgeable in providing basic information on facilities, adept at picking up debris and emptying trash containers, and able to wash windows, walls, and ceilings thoroughly
• The candidates should address customers’ complaints or concerns professionally and perform light housekeeping and cleaning duties effectively

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates should have Other trades certificate or diploma or equivalent experience
Experience: Candidates should have experience of 1 to less than 2 years
Computer and technology knowledge: Internet, MS Excel, MS Outlook, MS Windows and MS Word
Own tools/equipment: Fax machine, Computer, Printer, Internet access and Cellular phone

Candidate Status:

• Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
• Candidate must have legal authorization (Work Permit) to work in Canada
• If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

• • The candidates should be able to access and process information, address customers’ complaints or concerns, and answer inquiries, providing information to customers

• The candidates should be able to maintain records and statistics, order office supplies, and maintain inventory
• The candidates should be able to perform general office duties, receive and log complaints, and answer clients’ inquiries, both in written and oral forms

Benefits:

• The candidates will get various benefits

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]

Requirements:

Languages: Candidates must have knowledge of the English or French Language
Education: Candidates don’t need standard educational qualification such as degree, certificate or diploma
Experience: Candidates don’t need experience, training will be provided 

Candidate Status:

• Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
• Candidate must have legal authorization (Work Permit) to work in Canada

• If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Benefits:

• The candidates will get financial benefits as per collective agreement

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]