4086 Jobs Found
Customer Communications Specialist Full-time Job
Customer Service TorontoJob Details
- Contributes to the planning, development, execution, and evaluation of customer-facing communications strategies, plans and associated tactics.
- Identifies priorities, coordinates and/or leads customer communications activities to ensure customer change readiness and timely execution.
- Contributes to the development, execution and communication of community and stakeholder outreach activities, initiatives, and campaigns.
- Provides expertise to other departments on customer communications and recommends strategic approach.
- Contributes and actively participates efforts to inform and educate customers.
- Reviews products and documents on behalf of the leadership team and/or to support stakeholders prior to dissemination.
- Develops engaging content for customer-facing digital channels, and coordinates content calendar.
- Liaises with other departments to coordinate posting of social medial content across brand platforms; tracks success to inform future goals.
- Actively engages as a member and advocate for the customer experience, on internal or external working groups for various projects.
- Uses and trouble shoots web experience management system for website, and trains new team members on its use.
- Develop reports for both internal and external stakeholders as needed.
- Updates products in Illustrator and InDesign
- Establishes and maintains positive relationships with internal and external stakeholders to protect and enhance the customer experience, mitigate issues, and recommend solutions.
- Tracks project timelines and, ensures that strong customer experience and communications requirements are embedded in contracts before they go to tender.
- Completion of a College Diploma in Communications or an equivalent combination of education and related experience deemed equivalent.
- Demonstrate years of experience coordinating communications and public relations activities.
- Knowledge of strategic communications planning, channels, and approaches, as well as execution
- Project and time management skills to lead and/or coordinate several communications plans.
- Independent thinking and the ability to work autonomously.
- Oral/written communication competencies, and negotiation skills
- Familiarity with social media platforms and web content management systems
- Customer service knowledge to provide expertise on customer communication issues.
- Strategic thinking skills to develop, implement, and monitor communication plans and strategies.
- Some knowledge of graphic design software programs Illustrator and InDesign
- Ability to multi-task under pressure
Customer Communications Specialist
METROLINX
Toronto - 16.84kmCustomer Service Full-time
78,241 - 106,677
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Data Scientist Full-time Job
IT & Telecoms TorontoJob Details
Our Modelling & GIS Office is seeking a Data Scientist to establish the analytical methodologies and develop and implement models for delivering and maintaining Metrolinx business case analytics. Analytical results are the starting point for establishing Metrolinx budget and subsidy plans across the company and are regularly presented to Senior Management, MTO and the Minister’s Office, for evidence-based decision making. Leads the processes to predict the impact of initiatives and fare changes on ridership, revenue, customer acquisition, retention and loyalty.
What will I be doing?
- Leads the process of forecasting future land use scenarios in collaboration with relevant Provincial ministries and agencies (e.g., Ministries of Transportation, Infrastructure, and Municipal Affairs), including using population synthesis approaches.
- Applying specialized skills and fundamental data science methods (e.g. regression, survival analysis, segmentation, experimentation, and machine learning when needed), informs improvements to our business.
- Liaises and facilitates conversations with business leaders across Metrolinx to understand business opportunities that drive ridership and economic/financial impacts, and oversee analysis quantifying project evaluation.
- Oversees and/or leads projects, and provides mentorship and guidance to Data Scientists, Analysts, and other analytics positions throughout the organization.
- Ensures best practices are disseminated to the team, and oversee the implementation of innovative and creative ways to source and integrate data or tools to continually advance Metrolinx’s modeling and analytical capability.
- Uses advanced methods to develop and apply data tools and models to analyze, categorize and forecast service change impacts on ridership, fare revenue, and economic and financial metrics.
- Crafts raw data and analysis into well-written and persuasive content supported by compelling data visualizations, that establish recommendations and actions to support business objectives.
- Develops and implements dynamic dashboards and data products than can be used to present and analyze datasets.
- Develops recommendations and oversees the implementation of the recommendations that enhance data governance, data quality and related policies.
- Works collaboratively with key stakeholders to evaluate business opportunities and needs, propose analytical solutions, and establish metrics to determine the value and ROI of an opportunity.
- Leads the development and maintenance of geospatial data systems and spatial analyticsManages resources on a project basis across projects including third party consultants.
What Skills and Qualifications Do I Need?
- Completion of a Degree in Statistics, Applied Math, Engineering, Computer Science, or a related discipline – or a combination of education, training, and experience deemed equivalent
- Proficient in integrating and analyzing large and disparate datasets using programming skills such as R and/or Python.
- Demonstrated experience in data mining, statistical analysis, and/or predictive analytics. Experience with establishing revenue models in a progressive environment.
- Advanced knowledge and working experience with SQL, Python/R, SQL, PySpark / SparkR, Pandas/NumPy, Tidyverse, ETL, Tableau, Power BI with distributed databases and complex data sets
- Predictive and prescriptive modeling (understanding the future / forecasting / advice on possible outcomes)
- Strong financial acumen required to ensure that all customer centric models result in ridership and revenue gains or improvements in efficiency.
- Working experience and application with customer segmentation, profiling, clustering and basket analysis.
- Proficiency in MS Office (Outlook, Word, Excel, PowerPoint, etc.)
- Proficient in leveraging Microsoft Azure for data handling, analysis and visualization
- Deep understanding of ETL (Extract, Transform and Load) pipelines for scaling.
Data Scientist
METROLINX
Toronto - 16.84kmIT & Telecoms Full-time
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Package Handler Full-time Job
Federal Express Corporation Canada
General Category TorontoJob Details
- Location: 475 Commissioners Street, Toronto, ON M4M 1A5, Canada
Job Duties
- To load and unload freight, scan, and sort freight within the facility.
- To transport freight within and between facilities.
Required Knowledge, Skills, and Abilities
- High School Diploma or GED preferred
- FedEx Canada operations and Canadian Customs regulations - (Preferred)
- Good interpersonal skills
- Ability to successfully complete all basic and recurrency training.
- Must have the ability to lift 70 lbs & maneuver any package weighing up to 150 lbs with appropriate equipment
- Must possess a valid full driver's license & have a good driving record
Package Handler
Federal Express Corporation Canada
Toronto - 16.84kmGeneral Category Full-time
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BI- LINGUAL CUSTOMER SERVICE REP Full-time Job
Customer Service BurlingtonJob Details
On-site position
Work Schedule: Monday to Friday, 8.30am to 5pm
Summary
Require Bi-Lingual French CSR position, performs advanced administrative responsibilities including preparation and analysis of more complex reports, compilation of information from various sources and the handling of small scale projects. Representative will be responsible for responding to customer inquiries and resolving customer issues and inquiries. Must have excellent communication skills and be able to build positive relationships with internal and external customers.
This position performs general office duties including word processing, data entry, auditing documents, answering phones or conference calls, meetings and other duties as assigned.
This position may deal with confidential material on a regular basis.
Responsibilities:
- Prepares complex reports/presentations.
Performs analysis using various software packages and databases
Able to process orders, learn software systems, Outlook, Microsoft Teams, SAP, GWS excel and other related applications
Provides advanced office support knowledge and skills.
Answer incoming calls from customers therefore proficient in speaking French/English and written
Assist customer with request for information, complaints and resolving issues via phone, email or other media
Strong written and verbal communication skills
Attention to detail, especially involving data entry
Handling of customer complaints by providing solutions, often within a time limit to ensure customer satisfaction
Ability to multitask, prioritize and manage time effectively
Follow communication procedure, work instructions, guidelines and policies
Qualifications:
- High School Diploma, GED, or International equivalent
2+ years' office warehouse support experience - Preferred
Strong analytical, oral/written communication, problem solving, basic research, attention to detail and time management skills
Proficiency in Microsoft Office (Word, Excel, Access, and Outlook)
Accurate and rapid data entry
BI- LINGUAL CUSTOMER SERVICE REP
UPS
Burlington - 57.03kmCustomer Service Full-time
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DRIVER HELPER Full-time Job
Transportation & Logistics OttawaJob Details
At UPS, we also discover how we combine endless opportunities, innovation and rewards to create a truly unique career experience. With our unique promote-from-within culture, you'll always find exciting new opportunities at every level of the organization. From training and education to growth and empowerment, you have the freedom to forge a career path that can take you anywhere you want to go.
UPS is currently looking for a Part-time Driver Helper at a single location in Ottawa. Starting at $17.30 per hour. This position assists UPS Package Drivers with deliveries and pick ups of UPS packages at UPS drop boxes and customer locations along a specified route. They perform physical, fast-paced environment involving continual lifting, lowering and carrying packages. This position ensures the best customer service through efficiency and dedication.
Job Details:
•Job Classifications: Part-time (Field job)
•Job Type: Permanent/ Hourly
•Job Location: meeting points are located throughout Ottawa. Exact meeting points is located at Rideau Centre
•Scheduled Shift: start times between 10:00am and 4:00pm
Requirements
•Monday to Friday - 5 days per week (3 - 5 hours per shift)
•Willing to walk 3 – 5 hours outside to deliver parcels in a defined area
•Strong communication skills.
•Must be able to work with and recognize postal codes, routing charts and maps.
•Ability to lift up to 70-lbs (32-kg) – hand cart is provided. This is a physical job, requiring movement in and out of the delivery truck repeatedly throughout the day. The Driver Assistant works with the full-time Delivery Driver. The Driver Helper is responsible for delivery of parcels in a defined area within a set time – on foot by means of a hand cart.
•Maintain UPS appearance standards
•Opportunities for extra hours during busy season
•Driver’s license is not required
•Permanent job
•Must be able to work up to 25 hours per week.
-Work will immediately start on or after orientation.
Benefits:
•Full training provided
•Weekly pay (every Friday)
•Wage: $17.30
•Opportunities for future growth within the organization, including full time delivery driver opportunities.
UPS is committed to Diversity in Employment and welcomes all applicants; however, only qualified candidates will be notified for interviews.
DRIVER HELPER
UPS
Ottawa - 347.48kmTransportation & Logistics Full-time
17.30
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DATA ENTRY ADMINISTRATOR Full-time Job
Administrative Jobs Owen SoundJob Details
Job Summary
This position provides inbound telephone customer support and determines the nature of the call or inquiry. This position communicates with internal/external customers on a daily basis via phone, fax, and email. This position inputs and processes shipments, domestic and international, in accordance with UPS and local government policies.
Approximate hours will be 7am - 10am.
Location: 3225 East Bayshore Rd, Owen Sound, ON. N4K 5N3
Responsibilities:
Screens incoming calls.
Keys data accurately within time specific deadlines into UPS systems.
Checks and forwards legal documentation.
Provides administrative support to Management team
Qualifications:
Excellent communication skills
Accurate typing speed of 40+ words per minute
Ability to work in a fast-paced, high-pressure environment
Availability to work flexible shift hours
DATA ENTRY ADMINISTRATOR
UPS
Owen Sound - 140.57kmAdministrative Jobs Full-time
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Arborist Full-time Job
General Category SarniaJob Details
Closing Date: August 11, 2024
About the Position
In this role, you'll engage in a variety of tasks, including pruning, trimming, and removing trees to maintain their health and aesthetics. You'll diagnose and treat tree diseases and pest issues, ensuring our urban forest remains vibrant and resilient. Safety is paramount, and you'll operate with a strong emphasis on performing all tasks without incident. Your work will significantly impact the community by enhancing our city's green spaces and contributing to environmental sustainability and community well-being.
We're seeking someone with a genuine passion for trees and outdoor work, coupled with a strong commitment to maintaining the highest safety standards. The ideal candidate will have proven experience in arboriculture and a deep understanding of tree care practices. Additionally, they will be a team player, able to work collaboratively with a dedicated team of forestry professionals.
Position Requirements
- Ontario Secondary School Diploma (Grade 12) or equivalent
- Certified Arborist certificate from the Ministry of Skills & Labour or International Society of Arboriculture
- Chainsaw safety training
- Chipper safety training
- Ontario Traffic Council Book 7 Training
- Valid First Aid & CPR Certification
- Valid DZ class driver’s licence with an abstract acceptable to City guidelines
- Ontario Pesticide Training & Certification (OPT&C) Commercial Land Exterminator Licences with Industrial, Forestry and Landscape designations is considered an asset
Required within 12 months:
- Infrastructure Health & Safety Association (IHSA) Line Clearing - Safety Awareness training
- Working at Heights training that meets the requirements of the Occupational Health and Safety Act
- Mobile Crane Operator 0-8 Tonn Training
- Utility Work Protection Code Program
Demonstrated Skills and Abilities
- Ability to liaise effectively with management, colleagues, staff, the public, user groups, and outside agencies to achieve collective goals while managing expectations within approved service levels
- Team building skills
- Excellent oral and written communication skills
- Proficiency with computer software applications
- Competent within the meaning of the Occupational Health & Safety Act
- Extensive knowledge of the Ministry of Labour Regulations
- Able to operate urban forestry equipment, including chipper and stumper
- Physically able to perform the physical demands of this position under adverse weather and site conditions
- Shows commitment to personal growth, development, and leadership opportunities
Additional Information
Are you passionate about trees and their role in creating vibrant, green urban landscapes? Do you have a keen eye for safety and a love for working outdoors? Join our team and be a key player in transforming our city's green spaces!
Arborist
City Of Sarnia
Sarnia - 252.92kmGeneral Category Full-time
29.34 - 29.76
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Distribution Center Administrator Full-time Job
Coca-Cola Canada Bottling Limited
Administrative Jobs KingstonJob Details
The Distribution Center Administrator provides support within the Distribution Center. They perform clerical duties in a Distribution Center in accordance with standard administrative office procedures.
This position is based out of our Kingston Office.
Shift: 8:00 AM to 4:00 PM. At times you may be asked to alter shifts depending on business needs.
Responsibilities
- Responsible to enter time and validate timecards as a timekeeper for hourly employees
- Responsible to answer incoming phone calls for the facility on a multi-line phone and greeting and responding to inquiries from employee employees, visitors, vendors and the general public;
- Provide support for administrative work such as booking meeting rooms, organizing catering, and organizing and distributing mail. May receive and send courier packages
- Assist with the general financial and operating analytics and activities of the organization
- Coordination of vendor communications and payments. Working with financial department to ensure all invoices and payments are populated in system for Month Ends
- Responsible to generate sales reports, innovation trackers, and graphs to assist and support the sales team
- Willingness to adapt and learn new tasks based on business needs
Qualifications
- Highschool diploma required
- 2+ years of business administrative related experience in a fast paced environment
- Post-Secondary Education in Business Administration or similar area would be considered an asset
- Working knowledge of various computer programs: Word, Excel, SAP, etc
- Effective verbal and written communication skills
- Strong interpersonal and organizational skills
- Capable of working cross functionally with multiple departments on projects, as part of a team
- Experience processing invoices, reconciling statements, etc
- Experience supporting Senior Management and Leadership team would be beneficial
Distribution Center Administrator
Coca-Cola Canada Bottling Limited
Kingston - 245.18kmAdministrative Jobs Full-time
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Supervisor, Maintenance, Afternoon Full-time Job
Coca-Cola Canada Bottling Limited
Maintenance & Repair BramptonJob Details
The Maintenance Supervisor will be responsible for the management of the Maintenance department to ensure the efficiency of the highest quality product at the lowest cost while meeting customer demands. We are looking for a strong leader that is going to lead a team of 10-15 Millwrights and Electricians within the given shift.
#CBSAS
Responsibilities
- Ensure all facility equipment is maintained up to company standards
- Ensure plant is in compliance with all federal and provincial regulations along with company policy/procedure
- Monitor QI daily and provide recommendations to solve quality issues
- Develop and continuously analyze budget versus planned forecast and report monthly or as needed
- Conduct scheduled meetings (department, safety)
- Develop workforce through supervision, coaching, and training
- Ensure all plans and strategies are effectively communicated throughout the department
- Review, alter, and approve all departmental scheduling issues
- Review and approve contractors’ form
Qualifications
- Bachelor's degree completed, and/or equivalent work experience required;
- Minimum of five (5) years’ experience in a Maintenance/manufacturing unionized environment while managing a team;
- Exposure to Lean Manufacturing/Continuous Improvement/High Volume Manufacturing;
- Working knowledge of GMP’s, Occupational Health and Safety Act (OHSA) and WHMIS;
- Millwright or Electrical certification preferred;
- Intermediate computer and database application skills such as SAP;
- Familiarity with manufacturing systems
- Experience working in the Beverage and Food Manufacturing (asset).
Supervisor, Maintenance, Afternoon
Coca-Cola Canada Bottling Limited
Brampton - 28.05kmMaintenance & Repair Full-time
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APPLICATION & TECH SUPP SPEC Full-time Job
IT & Telecoms TorontoJob Details
- Posting Period: 26-JUL-2024 to 09-AUG-2024
Reporting to the Senior Systems Integrator, Business Services, the employee will provide technical support related to applications, computers, printers, and mobile wireless devices.
Major Responsibilities:
- Schedules workload and sets priorities.
- Develops and recommends improvements to current environment, policies, and processes.
- Acquires and disposes of hardware and software.
- Configures network and server-related hardware and software.
- Provides expertise in assessment, analysis, evaluation of alternatives and resolution of issues and problems in assigned areas.
- Recommends preventative solutions to mitigate recurrence of similar problems.
- Advises desktop configuration management teams on hardware and software technologies and deployment alternatives.
- Advises network management teams on hardware and software technologies, connectivity and backup and recovery alternatives.
- Advises security management and control teams on security related technologies and access control alternatives.
- Provide assistance and technical support in the system review process, including planning, assessment, design and documentation of telecommunication systems for existing systems, upgrades and enhancements.
- Installs and rolls out application, hardware and/or software and takes inventory of such assets including updating the Asset Management System
- Liaises and coordinates with internal and external groups to resolve problems.
- Prepares documentation to facilitate transfer of knowledge.
- Prepares statistics and drafts summary reports.
- Supports the centralized management of access control.
- Travels to off-site locations such as City Operated Shelters
Key Qualifications:
Your application must describe your qualifications as they relate to:
- Post-secondary education in computer science, business technology or the equivalent combination of education and/or experience.
- Considerable experience with LAN/WAN technology and network hardware, software, and operating systems (i.e., Novell, Windows, desktop, configuration, etc.).
- Considerable experience with desktop applications (i.e., Microsoft Office Suite, Microsoft Outlook, Microsoft Project, etc.).
- Considerable experience configuring and provisioning wireless devices using a Mobile Device Management tool (i.e., AirWatch, etc.)
- Experience in developing and delivering training including needs assessment, program design, delivery, evaluation, and related administration.
You must also have:
- Knowledge of current and emerging technology, their application within the business and the ability to apply this knowledge in the development and support of in-house developed applications.
- Ability to lift/move equipment/boxes up to 40lbs.
- Ability to vary work schedule based on operational requirements, i.e., work overtime based on Operational requirements.
- Willing to work for extended periods within both directly operated and community shelters for technical support.
- Customer service skills working with clients, service providers, the general public and/or staff to address service inquiries, requests and/or complaints.
- Fundamental working knowledge of a project methodology and various levels of system and/or application testing.
- Strong conceptual, analytical and problem-solving skills.
- Proven commitment to customer service, performance quality and continuous improvement
- Excellent written and verbal communication skills and ability to convey, clearly and effectively to a variety of audiences.
- Ability to develop and communicate technical documentation, standards, procedures, and preventative maintenance.
- A valid Ontario Class "G" Driver's License and access to a personal vehicle for work is an asset.
NOTE TO INTERNAL FULL-TIME AND PART-TIME CITY OF TORONTO EMPLOYEES:
City of Toronto employees must apply to full-time or part-time employment opportunities posted on the City's Internal Job Posting Portal.
APPLICATION & TECH SUPP SPEC
City Of Toronto
Toronto - 16.84kmIT & Telecoms Full-time
43.58 - 47.75
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ELECTRICIAN Full-time Job
Maintenance & Repair TorontoJob Details
- Posting Period: 26-July-2024 to 09-Aug-2024
-
Location
Shift
Nashdene Yard – 70 Nashdene Rd. Scarborough, ON, M1V 2V2
Mon - Fri 6am-2pm
Kipling Yard – 441 Kipling Ave, Etobicoke, ON, M8Z 5E7
Mon - Fri 6am-2pm
Major Responsibilities:
- Performs skilled tasks in installation, maintenance, preventative maintenance, trouble shooting and repair of interior and exterior wiring systems, transformers, switching equipment, relays, motors, lights and other electrical and electronic systems and equipment for City facilities and parks.
- Lays out, assembles, installs, repairs, maintains, connects and tests electrical/electronic systems/equipment
- Prepares sketches and specifications, maintains accurate records, requisitions materials, and completes written reports by hand or computer (as directed).
- May oversee the work of contractors and provides work direction and training to other staff to ensure compliance to standards and specifications.
- Receives daily work orders and organizes work in order to complete in an expeditious manner, including determining the necessary materials and equipment.
- Utilizes a variety of tools/equipment and is responsible for their maintenance
- Performs a variety of skilled work not requiring the services of other licensed trades
- Travels to various work locations and operate pickup, van, aerial tower and/or lifts, overhead hoisting devices and other vehicles requiring up to a "DZ" provincial license, for repair; installation and maintenance of electrical systems in facilities and parks.
- Performs work in adverse work environments, including year round outdoor conditions, confined space using appropriate safety devices and procedures.
- Contacts governing authorities to obtain permits, inspections, disconnects and reconnects.
Key Qualifications:
Your application must describe your qualifications as they relate to:
- Must possess and be able to maintain a current Certificate of Qualification as an Electrician in accordance with the regulations enforced in the Province of Ontario. (Ont. Reg. 32, Class 309A (Electrical).
- Considerable experience in a wide range of electrical systems including maintenance, preventative maintenance, trouble shooting and repair of interior and exterior wiring systems, transformers, switching equipment, relays, motors, lights and other electrical and electronic systems and equipment.
- Must possess or be in the process of obtaining and be able to maintain a valid Province of Ontario, Class "DZ" Driver’s License and must qualify for the City’s equipment operating permits and requirements. The DZ License must be obtained prior to the commencement of employment.
You must also have:
- Extensive knowledge of the theory and practice of electricity and good working knowledge up to 600 volt equipment and circuits, including polyphase circuits.
- Must be familiar with the Occupational Health and Safety Act, building and electrical codes, and all regulations that apply to this work.
- Ability to perform maintenance and repair work relating but not limited to electrical/electronic components of heating, cooling, lighting and ventilation systems.
- Ability to read plans and make sketches.
- Ability to maintain accurate records and to communicate effectively verbally and in writing.
- Ability to troubleshoot and repair complex systems.
- Ability to provide work direction and training to others.
- Must possess good interpersonal skills and the ability to deal effectively with public, staff, and external agencies/service providers.
- Must have computer skills or agree to be trained and be able to apply the needed skills.
- With the appropriate safety precautions, must be able to tolerate heights, dust, noisy and odorous conditions and be able to work in all weather conditions.
- Must be able to work in confined space and have knowledge of applicable regulations.
- Must be able to work from an aerial device (tower and/or lift).
- Must be available to work shift/weekend/overtime.
ELECTRICIAN
City Of Toronto
Toronto - 16.84kmMaintenance & Repair Full-time
41.24
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SENIOR HR CONSULTANT Full-time Job
Human Resources TorontoJob Details
As a Senior HR Consultant HRIS (Senior SAP SuccessFactors HR Consultant), your role is pivotal within the Workforce BI project team. Leveraging your expertise and deep understanding of SAP SuccessFactors, you will be instrumental in documenting data to support the evaluation of organizational reporting techniques spanning multiple HR systems and processes. Your contributions throughout the project will entail close collaboration with our Technology Services (IT) partners, including business intelligence developers, data architects, and integrators. Working alongside teams from various domains, you will play a key role in defining business requirements and identifying optimal approaches to meet both current and future HR analytics needs of the organization. As a member of the HR business team, your involvement will extend to feedback sessions, validation, and testing to ensure that solutions effectively address our evolving service and tool requirements.
To thrive in this role, you must possess strong technical skills and a deep understanding of HR analytics. Configuration experience in SAP SuccessFactors modules such as Employee Central, Recruitment, Onboarding, and People Analytics is a must. Your proficiency extends to data analysis, reporting tools, database management, and the utilization of BI tools such as SAP BusinessObjects. Understanding HR processes and policies is crucial for effectively translating business requirements into technical solutions. Successful collaboration with cross-functional teams, clear communication, problem-solving abilities, and adept project management skills are all crucial elements for attaining success.
Major Responsibilities:
- Create data mapping diagrams to represent the flow and transformation of data across different systems and processes within the HRIS environment.
- Produce technical specifications documentation describing the configuration details and functionalities of HRIS systems.
- Offer specialized support for various SAP Platform products such as SuccessFactors, SAP HCM System (On-Premise), and SAP Business Objects, and provide support in quality assurance activities, troubleshooting, and analysis.
- Engage in consultation services with partners to collect and document business requirements.
- Provide recommendations for the improvement of business processes and procedures.
- Utilize analytical and problem-solving skills to investigate operational system issues and provide technical and data insights.
- Collaborate with project team members, contribute to defining HR analytics goals, participate in testing activities, and offer recommendations aligned with project objectives.
- Facilitate knowledge transfer to team members and clients as needed.
Key Qualifications:
- Experience in leveraging data structures and relationships within SuccessFactors, utilizing the ODATA API Dictionary for integration purposes through API endpoints.
- Experience in SAP SuccessFactors configuration using areas such as Manage Data, Configure Object Definitions and Manage Business Configuration.
- Accreditation as SAP Certified Application Associate in Employee Central, People Analytics, or Recruiting is considered an asset.
- Experience with the development of technical documentation such as Functional Specifications, Data Mapping/Transformation, Source-to-Target Mapping, Data Flow Diagrams, Entity-Relationship diagrams (ERD) and end-user guides.
- Experience in conducting complex HR master data analyses and quality assurance activities.
- Experience conducting comprehensive User Acceptance Testing (UAT) of system functionality.
- Technical development experience with SAP SuccessFactors People Analytics tools (i.e., Canvas, Story), and Integration Center is considered a strong asset.
- Project management expertise, adept at consulting with clients, negotiating priorities and timelines, and translating business requirements into technical terms.
- Experience with the SuccessFactors Role-Based Permissions security model is considered an asset.
- Experience in the configuration of SAP HCM System (On-Premise) is considered a strong asset.
- Knowledge of HR business processes and policies, and previous experience working in HR are considered assets.
- Bachelor’s degree in computer science, Information Technology, or a related field, or equivalent combination of experience and qualifications.
- Strong analytical and problem-solving skills with meticulous attention to detail.
- Excellent communication and interpersonal skills, fostering effective collaboration across teams.
SENIOR HR CONSULTANT
City Of Toronto
Toronto - 16.84kmHuman Resources Full-time
102,155 - 135,815
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