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As a Customer Experience Associate/ Terry Fox & Campeau/ Permanent/ Part-time 15h, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

• Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
• Processing day to day transactions
• Nurturing rich, long-standing relationships
• Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
• Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

• Build strong customer relationships and deliver excellent customer service
• Uncover and solve customers’ needs
• Explain complicated concepts simply
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
• Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

• Have proven customer service skills through work or community involvement
• Are willing to assist in a professional, friendly and efficient manner
• Are available to work a flexible schedule
• Are comfortable in simple sales situations
• Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

• The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
• A rewarding career path with diverse opportunities for professional development
• Internal training to support your career growth and enhance your skills
• An organization committed to making a difference in our communities – for you and our customers
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
• A competitive compensation and benefits package

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Registered Apprenticeship certificate or equivalent experience
Experience: Candidates need experience of 3 years to less than 5 years

Location: 61 Rue des Menuisiers Local 104, Sainte-Anne-des-Plaines, QC, J0N 1H0
Shifts: Day and Overtime
Work setting: In shop
Program title: Jobs for Ukraine
Program description: This employer has selected to promote this job through “Jobs for Ukraine”. Canadian citizens and permanent residents can still apply

Other Requirements:

• The candidate should be able to work with being focused on the client
• The candidate should be dependable, reliable and also a team player
• The candidate should have specialization on Electrical and electronic system, diesel engines, diagnostics, alignment, steering and suspension, Brake system, Hydraulic system, Fuel and emission system, Ignition and electrical system, drive train components, welding, truck-trailer repair and also Heating, ventilation and air conditioning (HVAC) system

Responsibilities:

• The candidate should be able to adjust, repair or replace parts and components of commercial transport truck systems, inspect and test mechanical units to locate faults and malfunctions, inspect motor in operation, road test motor vehicles and test automotive systems and components, adjust, repair or replace parts and components of automotive systems, adjust, repair or replace parts and components of truck-trailer systems, repair or replace mechanical units or components, test and adjust repaired systems to manufacturer’s specifications and also test and adjust units to specifications
• The candidate should be able to diagnose faults and malfunctions and confirm findings with supervisor to determine whether to repair or replace unit, perform scheduled maintenance service, complete reports to record problems and work performed and also review work orders and discuss work with supervisor

Benefits:

• The employees get dental plan, disability benefits, health care plan and paramedical services coverage
• The employees get group insurance benefits, life insurance, long-term care insurance, maternity and parental benefits and Registered Retirement Savings Plan (RRSP)
• The employees get learning/training paid by employer

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume) through below mentioned details.

By Email:
[email protected]

Screening questions:

• Are you currently legally able to work in Canada?

Our employee-partners enjoy:

• Competitive Pay
• Weekly Pay Cheques
• RRSP and DPSP Contribution
• Medical, Dental & Vision Insurance Package
• Disability & Life Insurance Package
• Paid Vacation & Holidays

• Career Advancement Opportunities

Our employee-partners enjoy:

• Competitive Pay
• Weekly Pay Cheques
• RRSP and DPSP Contribution
• Medical, Dental & Vision Insurance Package
• Disability & Life Insurance Package
• Paid Vacation & Holidays

• Career Advancement Opportunities

Job Summary: As a member of the BGIS SCS Team, you will be generally responsible for heavy duty cleaning in a designated zone with an emphasis on quality control, health and safety & striving to exceed client expectations. 

***Day, Evening and Night shifts available (Monday to Friday)***

Key Responsibilities: Functioning as a core member of the operational team and reporting to the Manager/ Supervisor the Heavy Duty Cleaner will:

• Clean floors by sweeping, scrubbing, or vacuuming
• Dry/wet mop (wash/scrub) and polish hard surface floors. (The washing/scrubbing of floors is done with hand held or walk behind buffing machines. In large open applications, automatic equipment may be used to perform these functions) 
• Strip and finish hard surface floors manually or with power equipment when required 
• Transport garbage from drop points to garbage bins or compactor 
• Transport maintenance machinery, where necessary, between floors and job sites 
• Cleans and stores equipment and machinery used
• Cleans glass areas requiring ladders, scaffolding or other extension equipment to reach. 
• Cleans washroom floors including stripping and finishing 
• Cleans stairwells and elevator cabs where ladders are required 
• Loads and unloads supplies and replenishes cleaning solutions
• Follow procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures
• Other duties that management may assign 
• Notify managers concerning the need for major repairs or additions to building operating systems
• Mix water and detergents or acids in containers to prepare cleaning solutions, according to specifications
• Strip, seal, finish, and polish floors
• Steam clean or shampoo carpets
• Remove snow and debris from sidewalks, driveways, or parking areas, using snowplows, snow blowers, or snow shovels, or spread snow melting chemicals.

Job Requirements:

• Experience in performing various cleaning, housekeeping and maintenance activities in an institutionalized environment.
• Experience in using floor maintenance machines, cleaning equipment, materials and solutions.
•  Knowledge of the Occupational Health and Safety Act and the provisions that apply to this work including WHMIS.
• Ability to lift, push and pull heavy items as well as climb ladders.
• Excellent interpersonal skills with the ability to maintain cooperative working relationships with staff, clients and the general public.
• Ability and willingness to work weekends, holidays and shifts as assigned as well as work in multiple locations.
• Ability to follow verbal and written instructions, prepare and maintain manual and electronic records.

Physical demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is frequently required to stand, walk and talk or hear. The employee is required to use hands and fingers to handle, or feel objects, tools, or controls; and reach with hands and arms.
• The employee must occasionally lift and/or move up to 25 pounds. 
• Specific vision abilities required by this job include close vision and the ability to adjust focus.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone.  If you’re passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring the following opportunity!

As a Sales Associate, you can expect to:

• Enhance the retail experience in our stores, by providing best in class service and value-added solutions to our customers

• Promote Rogers & Fido brands, including Rogers Mastercard 
• Engage and grow your customer base with personalized communication and outreach to customers via phone calls and business text messaging
• Participate in community events and outreach efforts to support local small businesses.
• Operate with a creative spirit that can adapt to an ever-changing environment while enjoying the thrill of hitting sales goals

What’s in it for you:

• Competitive compensation plus commissions
• One of the best flex health benefits, RRSP, TFSA and Pension plans in Canada
• Mental Health and Support benefits- 100% coverage
• Employee and Family Assistance Program benefits
• Employee discounts that can offer up to 50% off our Rogers & Fido products and services
• A commitment to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work
• A flexible schedule, including evenings & weekends (Min 20 hours/week)
• Career growth and development opportunities

What we’re looking for:

• You are great with people and are passionate about delivering an exceptional customer experience
• You love being part of a team and are a great collaborator
• You are excited and inspired by technology

• You meet the minimum age of majority in your province
• English is an asset

After you apply, watch your email

Candidates will be required to complete an online assessment as a next step.  If you are selected to move forward in the process, our recruitment team will reach out to you discuss the position further. 

Length of Contract: Not Applicable (Regular Position)
Work Location: 1379 - A Woodrofe Ave (469), Nepean, ON
Travel Requirements: Up to 10%
Posting Category/Function: Retail (In Store / Hourly) & Sales and Service

Application Close: 31/12/2024

WHAT YOU NEED TO KNOW

• Language Requirement: English oral, reading, writing       
• Driver’s License Requirement:  A valid Ontario unrestricted DZ class driver’s license (or provincial equivalent) with no more than 6 demerit points accumulated 
• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

RESPONSIBILITIES

• Mobile Patrols: Conduct routine mobile patrols of assigned locations which may include operating a vehicle to perform patrol, inspection, and/or incident response services. 
• Emergency Response: Respond promptly to emergency situations and incidents, taking appropriate action to ensure the safety of personnel and property.
• Surveillance: Monitor and report suspicious activities, hazards, or security concerns to the appropriate authorities.
• Customer Service: Interact professionally with clients, visitors, and employees, always providing excellent customer service.
• Report Writing: Complete accurate and detailed reports on incidents, observations, and activities during patrols.
• Access Control: Enforce access control measures, ensuring that only authorized individuals are allowed entry to designated areas.
• Adherence to Procedures: Strictly adhere to company policies, procedures, and guidelines to maintain a secure environment.

QUALIFICATIONS

• Must have a Valid Security Guard License.
• Must have a valid G Driver's License with a clean driving record (min 5 years).
• Postsecondary education in Police Foundations, Criminology or equivalent, is an asset.
• Must be available to work rotational shifts, including weekends and holidays.
• Proficiency in using security equipment and technology.
• Strong communication and problem-solving skills.
• Ability to think quickly and make sound decisions in high-pressure situations.
• Ability to provide exceptional customer service.

The posting will remain open until filled.

WHAT YOU NEED TO KNOW

• Language Requirement: Designated Bilingual – specific level of language proficiency: French: oral, reading, writing English: oral, reading, writing Candidates who do not meet language requirements will be required to participate in training.       
• Driver’s License Requirement:  A valid Ontario unrestricted G class driver’s license (or provincial equivalent) with no more than 6 demerit points accumulated
• Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.