176 Jobs Found
Administrative Support Assistant Contract Job
Administrative Jobs LondonJob Details
As an Administrative Support Assistant, you will be responsible for providing administrative support to one or more Advisors and their teams.
IS THIS ROLE RIGHT FOR YOU
In the role you will:
- Be responsible for onboarding new client relationships through digital account opening and documentation administration
- Process client requests, account transfers, deposits, withdrawals and payments, requests for tax receipts and account reporting
- Respond to client inquiries and issues in a timely manner and escalating , as required
DO YOU HAVE THE SKILLS
We would love to work with you if you have:
- Experience in the securities industry
- Excellent verbal and written communication
- Strong organizational skills
- Ability to take initiative, work independently and meet deadlines
- Meticulous attention to detail and excellent time management skills
- Exceptional client service skills
WHAT'S IN IT FOR YOU
- At ScotiaMcLeod we help employees build their futures – where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture that includes coaching, learning, and development – there are endless possibilities. At ScotiaMcLeod– you can make an impact. You help make the futures of our 25 million customers happen. You can find your future here.
- The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers.
- An organization committed to making a difference in our communities– for you and our clients.
- An inclusive working environment that encourages creativity, curiosity and celebrates success.
- Learning and Development – free access to Scotia Academy to upskill and develop your skills
Administrative Support Assistant
Scotiabank
London - 48.95kmAdministrative Jobs Contract
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Administrative Assistant Full-time Job
Administrative Jobs WaterlooJob Details
At GHD, we don’t just believe in the power of commitment, we live and breathe it every day.
That’s why we pledge to support and empower all of our people to make a positive impact when working hand in hand with our business to drive change. We'll help you accelerate your career and empower you with the right technology and training as you bring ideas and projects to life.
Together with your colleagues, clients and partners, you'll make an impact that is felt by all. See where your commitment could take you.
Who are we looking for?
We are currently looking for an intermediate Administrative Assistant/Accessible Document Specialist to join our Ontario Administration team.
Bring your curiosity and passion to the technical challenges we solve at GHD. Then see how everyone gets behind you.
With commitment, there’s no idea too big, no dream too far. We strive to create opportunity for all. Giving you leading training and development programmes to accelerate your growth.
Come and see where your career can take you and the impact your commitment can make.
Let's solve the big problems together.
This position is located in our Waterloo Office (Anywhere in GTA)
Working with an energetic and high performing team, this position offers a variety of work and will see you involved in:
- Document product including typing, formatting, and revisions of reports and general correspondence based on preset templates and styles. Working in Word, Excel, PowerPoint, Adobe Acrobat DC, and creating bookmarked PDF documents.
- Ensuring all documents are filed electronically; ensuring all outgoing products meets company standards.
- Comfortable working independently and as part of a team.
- Working under multiple deadlines and communicating with employees, supervisors, and branch office employees on a regular basis.
Skills, Experience and Competencies:
- Grade 12 diploma; secretarial certificate/diploma, Accessible Document Specialist (ADS) Certification considered an asset.
- Minimum 1- to 5 years previous work experience in an administrative support role and AODA document remediation.
- Ability to carry out tasks independently if necessary; general knowledge working with various correspondence including: reports, tables, letters, memos, and Adobe.
- Advanced knowledge of Microsoft Office (Word, Excel, Power Point)Adobe Acrobat DC).
- Required Aadvanced experience creating accessible (AODA, WCAG, and/or PDF/UA), documents in Office 365 products.
- Experience with PAC2021 Checker and axesPDF strongly preferred.
- Strong command of the English language, grammar, written and verbal, is required.
- Independently driven with the ability to make independent decisions on various aspects of document production.
- Effective problem-solving skills.
- Excellent prioritization and multi-tasking skills are required.
- Some flexibility regarding work hours, may be required from time to time.
#LI-RM1
Take on some of the world’s toughest challenges - with everyone at GHD backing you every step of the way.
Administrative Assistant
GHD
Waterloo - 36.47kmAdministrative Jobs Full-time
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Planner Full-time Job
Transportation & Logistics WoodstockJob Details
The P&D Planner will be responsible for planning, organizing and monitoring incoming and outgoing freight to ensure the most timely and efficient utilization of dock space, equipment and movement of freight.
How You’ll Help
- Creating routes/load plans that take all business requirements into consideration [customer experience, operational efficiencies & increased cost savings for the company and our driver/broker community.
- Review route/load plan within system and initiate adjustments to the plan as required, inclusive of appointment freight.
- Trigger optimization, if necessary to ensure P&D plan is aligned.
- Ensure all trailer and route planning in accordance with transportation laws and company policies regarding weight and weight distribution, cbing, transportation of dangerous goods are being followed
- Plan dock loading, unloading and staging locations as well as monitor and execute dock door assignements
- Monitor and review close times and productivity, noting trends to support improvement initiatives
- Ensure shipments are status coded when being added and/or removed from load plan
- Making suggestions for improvement in planning and dock processes for increased efficiency
- Other related duties as may be required
Your Skills and Experience
- Minimum of two-three years’ experience in dock and/or P&D dispatch operations, preferably in the transportation industry
- Other experience in the transportation industry may be considered and in addition to dock/dispatch experience would be considered an asset.
- Strong communication skills in both English and French
- Advanced computer skills as well as experience with MS Office products and web based programs. Previous experience with Truckmate and Bringg is an asset
- Ability to work under tight deadlines in a fast paced environment
- Analytical thinker, able to analyze data and make operational decisions based on that data
- Strong sense of urgency and ability to respond to demands in a calm manner.
- Exceptional interpersonal and leadership skills to manage demands and resolve issues
- Strong problem solving skills with the ability to implement proactive solutions to support operational demands and efficiencies.
- Results focused
- Monitor and review close times and productivity, noting trends to support improvement initiatives
- Ensure shipments are status coded when being added and/or removed from load plan
- Making suggestions for improvement in planning and dock processes for increased efficiency
- Other related duties as may be required
Your Skills & Experience:
- Minimum of two-three years’ experience in dock and/or P&D dispatch operations, preferably in the transportation industry
- Other experience in the transportation industry may be considered and in addition to dock/dispatch experience would be considered an asset.
To apply, visit our Careers page at dayross.com.
If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview.
Planner
Day & Ross Inc.
Woodstock - 31.22kmTransportation & Logistics Full-time
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Customer Service Representative Full-time Job
Customer Service KitchenerJob Details
Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
We are looking for an enthusiastic, driven individual who enjoys meaningful conversation and supporting others. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:
- Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted
- Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfilling pre-approved credit opportunities, and processing GICs
- Nurturing rich, long-standing relationships
- Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs
Is this role right for you? In this role you will:
- Build strong customer relationships and deliver excellent customer service
- Uncover and solve customers’ needs
- Explain complicated concepts simply
- Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
- Demonstrate an eagerness to learn and determination to succeed
Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you:
- Have strong customer service skills
- Are willing to assist in a professional, friendly and efficient manner
- Are available to work a flexible schedule
- Have experience with conducting simple sales, proactive marketing calls and providing financial advice
- Have strong technical skills, able to promote and demonstrate the use of digital/self-service banking options
- Previous banking experience is a strong asset
What’s in it for you?
- The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers
- A rewarding career path with diverse opportunities for professional development
- An organization committed to making a difference in our communities– for you and our customers
- You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development
- A competitive compensation and benefits package
Customer Service Representative
Scotiabank
Kitchener - 36.17kmCustomer Service Full-time
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Future Opportunities - Dock Worker Full-time Job
General Category WoodstockJob Details
Future Opportunities for Dock Worker
Full-time/Part-time
Woodstock, ON
At Day & Ross we offer:
- A competitive starting wage
- Benefits & extended health care, including medical and dental
- A company matched pension plan
As a Dock Worker, you will be a valued member of the team by ensuring that customer requirements are being met, with a focus on protecting freight from damage. As well, you will be responsible for ensuring proper handling of inbound and outbound freight, while maintaining a safe and clean work environment.
How You’ll Help:
- Move and handle large and cumbersome freight in a dock environment
- Operate a forklift in congested areas
- Ensure compliance with TDG, WHMIS, company policies and/or procedures, and customer specific requirements
- Cleaning facility – indoors/outdoors
- Utilize proper handling techniques to ensure customer’s freight is protected from damage
- Ensure all inbound and outbound freight is accurately and efficiently received and shipped in accordance with company procedures.
- Organize and direct inbound and outbound freight to city and linehaul trailers
- Other duties as required
Your Skills & Experience:
- High school diploma of GED
- Previous transportation or dock experience is preferred
- Willingness and ability to lift up to 75 lbs
- Self-motivated and possess a safety-first mindset
- Work collaboratively in a team environment
- Work efficiently with little to no supervision
The working environment will include physical labour (bending, crouching, etc.), loud machinery, and
operating a Forklift in a congested area.
Please note that the successful candidate will be asked to provide reference and criminal background checks prior to employment.
Future Opportunities - Dock Worker
Day & Ross Inc.
Woodstock - 31.22kmGeneral Category Full-time
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Industrial Millwright Full-time Job
Maintenance & Repair IngersollJob Details
About the Opportunity
IMT Precision has an exciting opportunity for full-time Red Seal Millwright, Manufacturing roles, based in Ingersoll, ON. We operate on a 2-week rotating shift pattern of three shifts, which includes the day shift (7.30am to 3.30pm), afternoon shift (3.30pm to 11.30pm), and evening shift (11:30pm to 7:30am) from Monday to Friday, with premium pay for afternoon and evening shifts.
Reporting to the Maintenance Supervisor, you will be responsible for performing mechanical maintenance on machinery, installing, dismantling, and moving machinery and heavy equipment according to layout plans, blueprints or other drawings in a manufacturing environment.
Your responsibilities include, but are not limited to:
- Diagnosing mechanical issues and implementing innovative solutions for equipment breakdowns
- Utilizing skills in mechanics, fitting, plumbing, basic welding, metalwork, and machining for problem-solving
- Dismantling, assembling, installing, and relocating machinery with precision
- Modifying, repairing, maintaining, improving, and troubleshooting various equipment in a manufacturing environment
- Inspecting and examining machinery to detect malfunctions and irregularities
- Conducting preventative maintenance programs in line with standards
- Performing troubleshooting and preventative maintenance tasks
- Recommending solutions for routine and complex equipment problems
- Managing equipment changeovers, setups, takedowns, and relocations
- Responding promptly and effectively to equipment issues, focusing on customer service
- Applying comprehensive knowledge of safety standards, policies, and procedures
- Undertaking additional duties as assigned by the Maintenance Supervisor or authorized management personnel
More About You
To qualify for this role, you must be a 433A licensed Red Seal Industrial Millwright Mechanic / Industrial Maintenance Mechanic, with 3+ years of Millwright experience in a Manufacturing setting. Candidates with Press and Induction Heat system experience will be held in high regard.
The following skills and experience will be strong attributes:
- Ability to read and interpret blueprints and schematic drawings for procedural determination
- Experience in operating CNC machines, lathes, gearboxes, heat treat equipment, and robotics
- Proficiency in computer skills, particularly with Microsoft Outlook
- Skilled in operating lift trucks, hoists, and using power tools for machinery installation, setup, and repair
- Capability to follow detailed instructions and adhere to precise limits or standards of accuracy
- Commitment to ongoing education to align with evolving manufacturing technologies and company needs
- Willingness and ability to follow strict regulations and security protocols
- Ability to work in environments with dirt and noise typical of manufacturing settings
- Confidence in working at heights without fear
- Ability to undergo a Police Information Check and Criminal Record Review Act Check
As our ideal candidate, you exhibit a positive and personable attitude and excel in problem-solving and objective decision-making, while demonstrating the ability to work effectively both in a team and independently.
About the Benefits
In exchange for your hard work and dedication, you will receive a highly competitive wage of $42.57 per hour along with a great host of benefits, including:
- Extensive Health & Dental Coverage
- The united strength and support of the Steelworkers Union
- Competitive wages with impressive afternoon and evening shift premiums
- Defined Contribution Pension Plan
- Attendance Bonus Program
- Paid vacations with 13 additional paid holidays
- Tuition reimbursement
- On-the-job training and support
- Employee Referral Program
- Years of Service Program
- Tool replacement coverage
- Enjoy regular events/activities, including holiday parties, shutdown dinners, merchandise giveaways, food truck visits, and much more!
Lock in job security with our established and expanding team in a unionized setting. Join us and fortify your career – apply now!
Industrial Millwright
IMT Precision
Ingersoll - 38.23kmMaintenance & Repair Full-time
42.57
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General construction labourer | LMIA Approved Full-time Job
Construction Jobs WaterlooJob Details
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates don’t need standard educational qualifications
Experience: Candidates don’t need experience, training will be provided
Type of related experience: Landscape maintenance
Physical Requirements:
- The candidate should be able to work overtime, in fast-paced environment, maintain tight deadlines, perform repetitive tasks, handle heavy loads and also manually dexter
- The candidate should be physically strong
Other Requirements:
- The candidate should be able to work with being focused on the client and also in a flexible environment
- The candidate should be reliable and also a team player
- The candidate should have efficient interpersonal skills
- The candidate should have experience of equipment and machinery like Concrete vibrators, Screeds, Reciprocating saws, Circular saws, Concrete saws, Mortar and concrete mixers, Grinding machine, Chippers, Jackhammers, Air compressors, Air guns, Nail guns, Drills, Augers, Trampers (Jumping Jack), Chain saw, Compactor and also Sledgehammer
- The candidate should have working experience of landscaping and also snow removal
- The candidate should have specialization on construction like driveways, industrial, commercial and institutional, residential, roads and bridges, sidewalks and curbs and also retaining walls
- The candidate should have specialization on landscape construction
Responsibilities:
- The candidate should be able to assist heavy equipment operators and also assist with landscape constructions
- The candidate should be able to clean and pile salvaged materials, clean up chemical spills and other contaminants, erect and dismantle concrete forms, scaffolding, ramps, catwalks shoring and barricades and also remove rubble and other debris at construction sites
- The candidate should be able to load, unload and transport construction materials, mix, pour and spread materials, pave and rake asphalt, direct traffic at or near construction sites and also read and interpret blueprints
- The candidate should be able to plant bulbs, flowers, shrubs and trees and also lay sod or seed
Benefits:
- The employees get other long term benefits
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume, and Job reference numbe) through below mentioned details.
By Email:
[email protected]
Include this reference number in your application
CL-202
General construction labourer | LMIA Approved
Moser Landscape Group Inc.
Waterloo - 36.47kmConstruction Jobs Full-time
22.60
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Truck driver Full-time Job
Transportation & Logistics North PerthJob Details
Requirements:
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
Will train
Work setting
- Various locations
Responsibilities
Tasks
- Load and unload goods
- Operate and drive straight or articulated trucks to transport goods and materials
- Oversee condition of vehicle and inspect tires, lights, brakes, cold storage and other equipment
- Perform emergency roadside repairs
- Receive and relay information to central dispatch
- Record cargo information, hours of service, distance travelled and fuel consumption
- Tarping and ensuring safety and security of cargo
Credentials
Certificates, licences, memberships, and courses
- Air Brake (Z) Endorsement
- Driver's License (Class 1 or A)
- Location2300 SHEPPARD AVE WESTNorth York, ONM9M 3A4
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume) through below mentioned details.
By email
Truck driver
TERRENCE TRUCKING INC
North Perth - 40.06kmTransportation & Logistics Full-time
26.06
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Check-in agent airline Full-time Job
Hospitality WaterlooJob Details
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate or equivalent experience
Experience: Candidates need experience of 7 months to less than 1 year
Computer and technology knowledge: Candidates must have knowledge of Central reservation system (CRS), Word processing software and Internet
Location: 2 Airport Road, Wabush, NL, A0R 1B0
Shifts: Day, Evening, Night, Overtime, On Call, Early Morning and Morning, 09:30 to 17:30
Security and safety: Airport security clearance is required, basic security clearance is required, bond required, confidential security clearance is required and criminal record should checked
Weight handling: Up to 23 kg (50 lbs)
Other Requirements:
- The candidate should be able to work with being focused on the client, in a flexible environment, in an organized way and also take initiative
- The candidate should be dependable, reliable and also a team player
- The candidate should have accuracy, efficient interpersonal skills, an excellent oral and written communication and also interpersonal awareness
- The candidate should have experience of airline reservation, airport ticket sales, baggage check-in, cargo check-in and also load planning
Responsibilities:
- The candidate should be able to calculate load weights for aircraft compartments and also plan load for aircraft
- The candidate should be able to relay messages to operations control and downline stations, maintain work records and logs, trace missing baggage and/or cargo shipments, weigh cargo items, clerical duties (i.e. faxing, filing, photocopying), make, cancel and change flight reservations and also work with minimal supervision
- The candidate should be able to process bills of lading, cargo manifests or other documents, prepare and issue tickets and receipts, process money, cheques and credit/debit card payments and also provide customer service
- The candidate should be able to answer telephone and relay telephone calls and messages, assign seats, prepare boarding passes and check baggage, assist clients/guests with special needs and also attend boarding gates and assist pre-boarding passengers
- The candidate should be able for pre-flight documentation
Benefits:
- The employees get health care plan and vision care benefits
- The employees get life insurance
- The employees get as per collective agreement
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume, Cover letter, and References attesting to experience) through below mentioned details.
By Email:
[email protected]
In-person:
2 Airport Road
Wabush, NL
A0R 1B0 Between 10:00 AM and 04:00 PM
Be prepared for the screening questions:
- Are you available for shift or on-call work?
- Are you available for the advertised start date?
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
Check-in agent airline
Pascan Aviation
Waterloo - 36.47kmHospitality Full-time
17 - 18
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P&D Supervisor Full-time Job
Management WoodstockJob Details
The P&D Supervisor will be will be responsible for all scheduling of the day to day operations of the Pick & Delivery operation while maintaining a high level of service to our customers.
How You’ll Help
- Ensure that all deliveries and pick ups are completed on time. Also monitor and control equipment maintenance, ensuring vehicles are maintained and meet legal requirements to operate.
- Ensure that brokers/drivers keep the equipment in a neat and tidy manner, adhering to Company policy.
- Monitor brokers/drivers hours, ensuring they are within legal limits.
- Responsible for applying discipline where necessary, verbal and written.
- Plan routes for deliveries and pick ups, ensuring adequate equipment/staff are available.
- Lead/influence/persuade cross-functional teams to ensure excellence in the execution of the P&D Operation.
- Utilizing LEAN tools demonstrate leadership through your active participation in developing strong relationships with team members.
- Communicate P&D information to key stakeholders within General Freight which is essential to achieving the targeted outcomes.
- Actively engage in process improvement to further develop our P&D system.
- Provide training to support individual roles, and to expand skills which move employee engagement in the growth of the business.
- Provide mentoring and guidance to subordinates and other employees. Establishes individual objectives, conducts performance appraisal reviews, recommends salary action, and implements succession planning. Oversees and manages professional development to support leadership development program.
- Utilize superior communications skills to motivate staff and develop effective peers, managers and clients.
- Open availability and flexibility to work evening, weekends, and holidays
Your Skills & Experience:
- University degree in Business or an equivalent combination of work and educational experience.
- 2 years leadership/supervisor experience
- Minimum of 5 years of experience working within the transportation industry, ideally within a P&D environment.
- Strong interpersonal skills working with diverse set of stakeholders
- Strong problem solving skills are a must. Excellent written and oral communication and presentation skills are required.
- Accustomed to an extremely fast-paced environment
- Knowledge of Ontario region
- Experience in Truck mate
P&D Supervisor
Day & Ross Inc.
Woodstock - 31.22kmManagement Full-time
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Truck Technician Full-time Job
Maintenance & Repair WoodstockJob Details
Responsible for preventative maintenance, pre-inspection maintenance, diagnostics and repairs on the company’s fleet of trucks in accordance with the applicable level of training and apprenticeship.
How You’ll Help
- Responsible for the maintenance and repair of trucks according to work orders and in keeping with level of training/apprenticeship (see below)
- Maintaining safe shop environment (may include snow removal from the roof, de-icing, washing vehicles, sweeping, etc.
- Journeyperson Technicians independently repair and maintain trucks (see above) and provide general direction, guidance, mentoring and training to Pre-Apprentice and Apprentice Technicians.
- Maintenance and repair of truck bodies, including miscellaneous accessories such as hubcaps, decals, reflective tape, painting, etc.
- Documentation of all findings and work done.
- Lead Journeyperson Technicians provide work direction for all team members and act as escalation point for complex maintenance and repairs.
- Provide guidance, mentoring and training to Pre-Apprentice and Apprentice Technicians
- Work independently to complete diagnostic, service, repair, and maintain trucks.
- Maintain and repair truck bodies, including miscellaneous accessories such as hubcaps, decals, reflective tape, painting, etc.
- Document and update Service Supervisor/Service Manager on completion time changes, all findings, work done and potential future service requirements.
- Other duties as may be required.
Your Skills & Experience:
- Post-secondary training in truck repair and/or completion of truck technician certificate course
- Preference given to applicants with Red Seal journeyperson certification
- Additional training in tire repairs and/or refrigeration will be considered an asset
- CVIP, an asset
- Candidates enrolled in trailer repair apprenticeship may also be considered.
- Valid Class 1 license also considered an asset
- Previous work experience in an industrial environment, preferably in the transportation industry.
- Previous experience and qualification to perform Safety inspections is required in this position.
- Physically fit and able to lift, move, reach, bend, walk, stand, grasp, balance, climb, kneel and crouch for extended period of time
- Ability to work in tight spaces
- Strong knowledge of transportation industry’s rules and regulations regarding transport trucks, trailers, and components
- Knowledge of and ability to use safe work practices, including safe lifting and bending, working in tight spaces, etc.
- Troubleshooting and problem solving abilities
- Strong attention to detail
- Ability to work both independently and as a team member
- Good communication skills – verbal and written
- Intermediate computer skills required for fleet maintenance software.
Truck Technician
Day & Ross Inc.
Woodstock - 31.22kmMaintenance & Repair Full-time
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Customer Service Representative Full-time Job
Customer Service LondonJob Details
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.
- Identifies customer needs and initiates referrals to BMO colleagues.
- Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
- Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
- Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
- Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
- Contributes to meeting branch business results and the customer experience.
- Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
- Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
- Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
- Acts as a key member of a collaborative and versatile branch and market team.
- Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
- Organizes work information to ensure accuracy and completeness.
- Takes the initiative to find creative approaches that make each customer’s experience feel personal.
- Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
- Contributes to business results and the overall experience delivered in the branch.
- May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
- Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
- Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
- Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
- Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
- Complies with legal and regulatory requirements for the jurisdiction.
- Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
- Completes standardized tasks under supervision.
- Performs initial problem solving within given rules/limits & escalates when required.
- Broader work or accountabilities may be assigned as needed.
Qualifications:
- No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
- High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
- Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
- Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
- Projects a professional presence.
- Basic knowledge of specialized sales and business banking solutions to refer to specialists.
- Passionate commitment to helping customers.
- A focus on delivering a personal experience to customers.
- Resourceful self-starter with courage and confidence to approach customers.
- Readiness to collaborate and work in different capacities as part of a team.
- Strong interpersonal skills, including the ability to build rapport and connections with customers.
- An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
- Basic knowledge learned on the job.
- Verbal & written communication skills - Basic (in business environment).
- Organization skills - Basic (in business environment).
- Collaboration & team skills - Basic (in business environment).
Application Deadline:
02/25/2024
Address:
457 Wharncliffe Rd South
Job Family Group:
Retail Banking Sales & Service
Customer Service Representative
BMO CANADA
London - 48.95kmCustomer Service Full-time
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