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The Administrative Coordinator supports the business by coordinating the full range of administrative processes at the terminal in order to ensure the timely and accurate delivery of freight to the end customer.   

You will be a positive representative of our organization by demonstrating professionalism, and appropriate urgency. You will work closely with various internal and external contacts to effectively and efficiently respond to customer inquiries and requests. 

How You’ll Help: 

• Provide administrative support to the managers and office staff team and ensure that administrative matters are organized and dealt with in a professional manner. Establish and maintain files and records.  
• Answer phone calls and email enquiries and relay calls and messages to appropriate managers and employees; attend meetings, take notes, and follow up on decisions within area of responsibility 
• Order office supplies and maintain inventory for the terminal 
• Welcome clients; ascertain nature of business and direct clients to appropriate managers and employees 
• Redirect documents intra- and inter-terminal as well as to customers as needed 
• Manifest and arrange appointments via fax, email, and telephone. Call customers regarding appointment change, status, rescheduling, and issues regarding appointment. Schedule driver appointments. Update system with appointment information.  
• Prepare manifests for trucks crossing from Canada to US border and vice versa 
• Verify the weight for all LTL loads, load trailers, ensuring that the number of boxes/ shipments, weight and dangerous goods information is correct and complete 
• Input pick up BOL’s and update POD’s. Upload and edit EDI files. Input skeleton bills into the system ensuring that all critical information is input, enter comments regarding damages, shortages and ensure required signatures are present 
• Track and update system information on shipments for agent delivery. 
• Assist drivers with preliminary paperwork information such a bill of lading, trip envelops and border crossing procedures 
• Broker payroll processing including the inputting of City Drivers payroll in the terminal; confirmation of information provided by brokers and data entry for the terminal; providing brokers with invoice copies; and fielding inquiries as to payroll discrepancies. 
• Reporting: POD reports – following up on PODs Make sure PODs are imaged. Missed appointment report following up with customers if freight not delivering. 
• Mentor and train office staff in procedures and in use of current software 
• Dispatch some night runs/shifts 
• Other related duties as may be required 

Your Skills and Experience: 

• Minimum of secondary education, with preference of post-secondary education (general stream), or a combination of education and experience. 
• Previous Transportation or operational experience is preferred, various roles within transportation would be beneficial. 
• Communication skills - advanced 
• Computer skills – accuracy, MS products, AS400, web based programs 
• Demonstrated customer relationship skills 
• Strong conflict resolution skills 
• Able to work deadlines in high transactional environment 
• Ability to champion business needs in a collaborative manner to colleagues 
• Results focused 

Boban Road, Unit 7A, Nanaimo, BC, V9T 6A7, CA

Overview

Every member of our warehouse team is an integral part of our business. They ensure every order is staged and delivered to our customers in a timely manner while helping maintain our Warehousing cleanliness and inventory.

What’s in it for you?

• Regular business hours Monday to Friday
• Comprehensive benefits with premiums fully paid for by the company for the “Core” package starting the first day of employment.
• Career development and training opportunities
• Life insurance, disability and wellness program
• Retirement savings programs including RRSP and DC pension with up to 5.25% employer contribution
• Paid vacation and sick time and day off on your birthday!
• Bonus programs that include annual performance and profit sharing
• Employee discounts on top brands of plumbing and HVAC/R products
• Education reimbursement for employees
• Employee referral program
• Safety shoe reimbursement

What you will do:

• Load and unload product in a timely manner to meet delivery deadlines and customer commitments
• Receive incoming shipments and checking for accuracy
• Put away product to correct areas in the warehouse in a timely manner
• Pick, pack and ship customer orders, including preparing documentation for shipment
• Liaise with freight companies and inside/outside customers to determine shipping priorities
• Ensure good housekeeping and safety procedures are maintained in the warehouse

What you will bring:

• Previous warehouse experience required
• Knowledge of industry (Plumbing and or HVAC) products is an asset
• General basic computer skills including Microsoft Office is required
• Exceptional customer service and communication skills
• Must be dependable and reliable and willing to take initiative
• Able to lift up to 50lbs pounds

Salary Range: $43,000 - $45,000

Each resume submitted gets individually reviewed by our team and retained for 24 months if other new and exciting opportunities arise that match your skills and qualifications.

Please note: This position requires the result of a satisfactory criminal record check.  A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position.

#EmployeeReferralProgram

Adequate knowledge of French is required for positions in Quebec. 

Additional Information:

Position Type: Retail Stores
Job Location: Canada : British Columbia : Victoria
Application Deadline: 10/20/2024

Hourly Fix Pay: $17.40 to $20.40 (will commenurate with experience)

The agreed upon hourly rate will be commensurate with the candidate's experience

As the Admin and Office Coordinator, you will be the point of contact for visitors to our office and provide administrative support to Jelly’s Partners. You will handle the flow of people through the business and ensure that all front desk responsibilities are completed accurately and delivered with a high degree of quality and accuracy. The position requires strong computer skills and experience with the Microsoft Office Suite, with particularly high competence in Word and Excel.  This candidate must be able to both manage a dynamic workload as well as focus for extended periods of time on singular tasks.

Job Type: Full-time
Location: Fort Langley, BC
Reports To: Director of Operations and Personnel
Salary Range: $45,000 – $55,000 plus bonuses upon meeting eligibility criteria

Required Skills and Attributes:

• An eye for detail
• Experience in administrative duties
• Excellent written and verbal communication skills
• Excellent planning, organization, and time management skills
• Self-motivated, team player who thrives in a fast-paced environment

Primary Responsibilities: 

• Answering all incoming phone calls, taking and delivering messages with high level of accuracy, warmth and professionalism. 
• Greeting and hosting all incoming visitors in a friendly and warm manner: offering tea, taking coats etc 
• Assisting Director of Operations and Personnel with internal projects and tasks including but not limited to: scheduling meeting spaces, group hosting, staff meetings, team building activities, shipping and receiving, invoice filing, data entry, special occasions and other administrative support 
• Assisting the Principal with tasks related to business development including but not limited to: research, reporting, data entry and compilation etc 
• Daily organization and administration of communal spaces, reception, etc 
• Weekly inventory of communal resources: kitchen, office, etc. 
• Weekly purchasing of necessary supplies 
• Regular care for all plant life. 
• Other duties as assigned

Additional requirements:

• Personal smartphone
• Personal vehicle

Salary Range:
$45,000 – $55,000 plus bonuses upon meeting eligibility criteria

The Data Entry Clerk is responsible for all data-entry administrative tasks in the international operations centre. This will include data entry for shipments and daily dispatch, updating both internal and external customer information regarding delivery and pickup data and inventory processing in the warehouse.

The Data Entry Clerk also assists in resolving basic and intermediate level service issues and in package and shipment research. Because of the nature of the work, the Data Entry Clerk will also be working inside a warehouse environment and works with packages that are located on the conveyor belts and inside UPS equipment like package cars, trailer and aircraft unit load devices. This position performs various other tasks as assigned by the International Operations Management Team.

• Job Type: Permanent Position

• Work Shift: Night Shift - Monday to Friday (9:00PM - 2:00AM)*

• Location: 5960 Ferguson Road, Richmond BC - near YVR

*Shift hours will vary according to operational requirements. The location of the UPS centre may not be regularly accessible by public transit during the available shift. A secure form of transportation may be needed. Please check transit availability prior to committing with the shift.

Key Accountabilities:

• Dealing with all data entry activities

• Handling customer issues in a professional manner.

• Dealing with internal and external customer concerns and queries

• Assists in running reports for the department

• Meet set targets on a daily basis

• Responsible for any additional tasks as assigned

Requirements:

• Able to commit working Monday to Friday (five nights per week)

• Have an effective oral/written communication, problem solving, basic research, and time management skills

• Able to work in a warehouse environment with time limited work assignments

• Works well in a team

• Proficiency in spreadsheet applications (like Microsoft Excel)

• Accurate and rapid data entry skills

• Able to lift up to 70-lbs on an occasional basis

• Some experience in a similar work environment would be an advantage, but not necessary

What we offer:

UPS offers a competitive compensation package which includes benefit options including health and dental coverage, group insurance plan, paid vacation, employee stock purchase plan and an unlimited opportunity to grow within the company.

Our employee benefits include the following:

• Training and Development: UPS provides full training for all positions to ensure safety and compliance to policies and regulations;

• Weekly Compensation: Employees are paid on a weekly basis, every Friday;

• Generous Benefits Package: All UPS employees have extended health, dental, and vision benefits;

• Promotion From Within: UPS is a globally known brand and has expanded in many countries and so UPS offers lots of room for advancement in many areas of the business;

• Employee Discounts: All UPS employees have the chance to take advantage in employee discounts when purchasing UPS merchandise and other brands;

__________________________________

The above statements are intended to describe the general nature of the work required for the position and are not intended to be an exhaustive list of all duties and responsibilities.

All candidates must successfully complete a series of interviews in order to qualify. Background and reference checks will also be required.

UPS is committed to Diversity in Employment. We welcome all applicants; however, only qualified candidates will be notified for interviews and tests. Please advise our Talent Acquisitions Representatives if a workplace accommodation is needed. Thank you for your interest in UPS Canada.

UPS Canada is a Federally Regulated Workplace

Location(s): Broadmead Branch 

Job Type: Part Time 

myWork Options: In-person

Starting Salary Range:  $22.35-$26.56

Background Screening Requirement: 

• Enhanced Criminal Record Check (every 5 years)
• Credit Check (every 5 years)
• Social Media Check (every 5 years)
• Identity Verification 
• Education Verification
• Employment Verification
• References

What’s the job?

On any given shift you will be the face of Coast Capital in the branch and balance a friendly advice and service approach with demonstrated ability to proactively listen and identify opportunities to deepen member relationships. By providing our members with support and financial advice, we help them Build a Better Future, Together. While this job is posted as a Customer Service Representative, internally, we title it a Member Service Representative, always putting members at the centre of everything we do.

This is a part-time position with a minimum of 15 hours per week, up to 30 hours per week depending on branch staffing need. 

What you’ll get to do:

• Be the first friendly face our members see at Coast Capital by exhibiting our Coast Capital values;
• We build connection.
• We act with courage.
• We re-imagine.
• Build relationships with member and deliver an outstanding member experience by meeting their initial needs and proactively identifying future opportunities through money chats and so much more!
• Educating members on our alternate channels (online banking and mobile platforms) to deliver a memorable member experience
• Contribute to team results through listening, spotting opportunities and partnering with other Coast Capital team members to best meet our members financial needs
• Build a strong understanding of how Coast Capital Savings assists in providing financial well-being to our members
• Create a positive member experience by proactively taking ownership of resolving and preventing member banking issues.
• Be the first line of defense by being on the lookout for any counterfeit money or illegal transactions that may occur.

Who are we looking for?

To be successful as a Member Service Representative in a Coast Capital branch, you must be positive, team-oriented individual with the following knowledge, skills and abilities.

• Communication – You have strong verbal English communication skills and are comfortable having sensitive conversations with members.
• Active Listening – You listen to your customer and ensure you identify the challenge they may have so you can work towards a positive outcome.
• Empathy – You understand a bank account is more than numbers on a screen and you can show understanding and respect for whatever situation a member might be in.
• Initiative – You don’t sit and wait for something to do. You see something that needs to be done, and do it.
• Problem Solving – You find job satisfaction by identifying a member problem and work towards solving it with them.
• Curiosity – You are a life-long learner who loves to grow their understanding of the financial world.
• Advisory – You are comfortable identifying opportunities and suggesting Coast Capital products to our members by referring them to other specialists within our organization.
• Adaptability – You happily handle whatever situation comes your way.
• Motivation – You are a self-motivated, positive and are looking to grow your career in customer service and/or banking.
• Integrity – You follow the documented process and do the right thing, every time. Even when no one is watching.
• Legal Eligibility – You are legally entitled to work for any employer. Please note for those candidates interested in applying for a Canadian Permanent residency, this position falls under a C National Occupation Code (NOC).

Application Deadline: October 6, 2024

Location(s): Victoria, BC

myWork Options: Hybrid

Starting Salary Range: $72,600-$90,700

Background Screening Requirement: 

• Enhanced Criminal Record Check
• Credit Check
• Identity Verification 
• Employment Verification
• References

What's the job?

Join our team as a Talent Acquisition Specialist on Vancouver Island where you'll play a pivotal role in shaping our workforce by finding and engaging with exceptional candidates who bring a wealth of diverse experiences and perspectives. You'll act as a trusted ally to our hiring managers, guiding them with insight and dedication throughout the recruitment journey. This is your chance to contribute to a dynamic organization that not only values growth but also makes a meaningful impact on the community through our social purpose initiatives.

What you'll get to do.

• Identify and engage with potential candidates using diverse sourcing channels, including social media platforms where you'll employ a storytelling approach to advertise positions. Attend job fairs and networking events to source qualified talent and build a pipeline for future hiring needs by promoting the Coast Capital employment brand. Conduct initial resume screenings and collaborate with hiring managers to comprehend the specific requirements of each role.
• Schedule and confirm interview appointments, coordinating with hiring managers to establish interview formats and assessment criteria. Prepare and distribute interview materials, ensuring interviewers are well-informed about candidates' backgrounds. Facilitate seamless communication and manage all logistics for interviews, whether virtual or in-person. Provide closure to candidates at the end of the process.
• Develop and execute innovative recruitment strategies to attract the best candidates. Work in partnership with department leaders to anticipate and plan for future hiring needs. Utilize data-driven insights to make informed recruitment decisions.
• Serve as the key intermediary between candidates and hiring managers, ensuring a smooth recruitment process. Collect and utilize feedback from interviewers to refine recruitment strategies. Provide stakeholders with insights on market trends and best practices in talent acquisition. Work in tandem with the HR team to ensure recruitment efforts are in sync with broader HR objectives. Keep senior management informed on the status of recruitment activities. Facilitate conversations with stakeholders to ensure a fair, consistent selection and decision process.
• Negotiate salary and benefits with candidates, ensuring terms align with budget constraints. Prepare and extend formal job offer letters and contracts. Handle counter-offers diplomatically and communicate with unsuccessful candidates about offer outcomes. Facilitate the completion of references and background checks.
• Keep recruitment records accurate and current, documenting candidate evaluations and interview notes meticulously. Ensure all documentation complies with legal and organizational standards, and archive resumes and application materials for future use.

Who are we looking for?

• Previous experience in full-cycle recruitment, and a variety of candidate sourcing techniques in a corporate or agency environment. Extensive experience with Boolean rules, Google X-ray and other search techniques.
• Proficiency and comfort in using social media platforms, such as LinkedIn and LinkedIn Recruitment to promote career opportunities and employer brand messages.
• Exceptional communication skills to deliver difficult messages in a positive and productive manner.
• Ability to develop and implement recruitment strategies specific to the skill-sets required by hiring managers.
• Knowledge of employment law and hiring practices, specifically in Alberta, BC, Ontario and the Canada Labour Code.
• Skill in creating skill-based, situation and behavioural interview and assessment guides for each step of the candidate evaluation process.
• Adept at data analysis for informed recruitment decisions.
• Experience in salary negotiation and job offer preparation.
• Track record of meeting or exceeding recruitment targets.

As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance. 

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you'll succeed

• Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them reach their goals.
• Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.
• Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
• You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
• You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
• You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
• You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

time left to applyEnd Date: October 8, 2024 (13 days left to apply)

Job Location

Sidney-2339 Beacon Ave

Weekly Hours

15

Skills

Client Issue Resolution, Client Service, Customer Experience (CX), Digital Literacy, Empathy (Inactive), Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services

Classification: HEU 180
Salary/Rate of pay: $27.82

Application deadline: 2024-10-01 
Application requirements:

• Your up-to-date resume.
• We recommend you save a copy of the job posting for reference throughout the recruitment process.

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.