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Under supervision of the Manager, Customer Services, this position provides clerical support to the Planning and Development Department and oversees records maintenance of the Department’s Information and Records Management System.

Duties & Responsibilities

• Assists in the implementation and maintenance of the Department’s Information and Records Management System.
• Assists with evaluating solutions for improvements in the Department’s Records and Information Management procedures and processes.  
• Assists with establishing goals and priorities, setting standards, and evaluating effectiveness of the operation to achieve greater efficacy of services to ensure the achievement of operational, administrative and legislative requirements.
• Analyzes and identifies Department records to determine appropriate classification and retention.
• Assists with administrative tasks related to requests for information under The Local Authority Freedom of Information and Protection of Privacy Act, including the management of confidential information and records pertaining to the requests.
• Assists staff with training and use of the electronic records and information management software and other day to day records and information related matters.
• Scans, edits and indexes all documentation. Maintains proper filing system of documents according to the corporate filing policy.
• Types, formats and processes a variety of Department correspondence, manuals and reports, from written copy and electronic sources.
• Participates in continuing records management education, e.g., Association of Records Managers and Administrators seminars.
• Performs other related duties as assigned.

Qualifications

Education, Training and Experience Requirements:

• Grade 12 education.
• Graduation from a business college.
• Typing speed of 55 w.p.m.
• Three years' diversified and progressively responsible office experience.

Knowledge, Abilities and Skills:

• Considerable knowledge of business English and arithmetic.
• Considerable knowledge of modern office practices and procedures.
• Knowledge of the terminology used in building design and construction.
• Ability to establish and maintain effective working relationships.
• Ability to prioritize duties and responsibilities.
• Ability to make decisions in accordance with established policies and procedures.
• Skill in the operation of a computer with word-processing, spreadsheet and database software. 

This position manages the accounting and administrative functions for the Saskatoon Water and provides technical advice to managerial and professional staff regarding budgets, cost control, finance, accounting and management information systems.

Duties & Responsibilities

• Supervises assigned staff; assists with hiring, establishes work assignments, assesses staffing needs, identifies and pursues other resources if necessary.  Plans and approves staff development.  Assists with performance management and, when required, disciplinary action.
• Ensures the day-to-day integrity of management and operating reports generated by financial systems.
• Participates in the development and implementation of financial management systems, e.g. time/attendance/payroll, maintenance management, job costing, purchasing and tangible capital assets, and ensures adequate internal controls are present.
• Collects, compiles, analyzes and reports financial and operational data, including variance analysis, for Senior Management.
• Provides consultation, support and information related to financial management for other Divisions.
• Assists with budget preparation, expenditure analysis, financial planning and the design and analysis of rates and fees.
• Monitors and reports, in conjunction with project managers, the financial status of capital projects.
• Participates in staff training related to the implementation of financial management systems.
• Analyzes financial management requirements and develops enhanced reporting.
• Performs other related duties as assigned.

Qualifications

Education, Training, and Experience Requirements

• Degree in related discipline.
• Possession of a professional accounting designation; CPA .
• Four to six years’ progressively responsible related experience in financial and management analysis and reporting.

Knowledge, Abilities and Skills

• Thorough knowledge of the principles and practices of financial and cost accounting.
• Considerable knowledge of business process analysis and system design and implementation.
• Demonstrated ability to prepare accounting and financial reports.
• Ability to direct and support staff to achieve identified results.
• Ability to provide leadership and empowerment to achieve results through others.
• Ability to establish and maintain effective working relationships with staff.
• Ability to be accountable for personal performance and the performance of staff.
• Ability to negotiate agreements through problem-solving, consensus, stakeholder involvement and dialogue.
• Ability to express ideas and concepts effectively, orally and writing, including the ability to prepare and present oral and written reports of a specialized nature.
• Demonstrated skill in the use of Windows word-processing and spreadsheet software.
   

Under supervision of the Administrative Coordinator, this position performs general administrative duties for the Project Services section of the Facilities Management Department.

Duties & Responsibilities

• Acts as the Receptionist, including answering telephone and in-person enquiries, arranging meetings,preparing agendas, and taking and transcribing minutes, as required.
• Processes, records and prepares Purchasing Orders, Quotes, Tenders and Proposals, memos and reportsDistributes documents to other departments.
• Maintains office files and ensures all information is entered in an accurate and timely fashion.
• Enters and edits vendor information in the appropriate program.
• Prepares a variety of correspondence for internal and external use.
• Orders supplies as required.
• Enters, tracks and verifies vacation balances, hours worked and other related payroll information.
• Performs other related duties as assigned.

Qualifications

Education, Training and Experience Requirements

• Grade 12 education.
• Graduation from a business college.
• Typing speed of 55 w.p.m.
• Two years' diversified general office experience.

Knowledge, Abilities and Skills

• Knowledge of business English and arithmetic.
• Knowledge of modern office practices, procedures and equipment.
• Ability to make arithmetic calculations rapidly and accurately.
• Ability to understand and execute oral and written instructions.
• Ability to deal courteously and tactfully with suppliers, the public and other civic employees.
• Skill in the care and operation of office equipment, including a computer with word-processing, spreadsheet and database (SharePoint) software.

Under supervision of the Information Management/Technology Coordinator, this position develops, enhances, maintains and supports centralized and departmental computing systems.

Duties & Responsibilities

• Prepares proposals and recommendations for management action.
• Supports and implements network based systems within the Corporation.  
• Install, upgrade and maintain network equipment and network support tools.
• Prepares and modifies system and operating documentation, network diagrams and knowledge articles according to corporate standards.
• Responds to, and resolves, system and production failures, as required.
• Performs project roles as assigned.
• Maintains current knowledge of IT trends, procedures and standards.
• Provides training, advice and guidance to staff, as required.
• Assists with the development of Corporate IT policies, procedures and standards.
• Performs other related duties as assigned.

Qualifications

Education, Training and Experience Requirements

• Degree in computer science plus four years' progressively responsible experience in Information Technology OR successful completion of a recognized, two-year, post-secondary computer technology course plus six years' progressively responsible experience in network technology. 
• Possession of a CCNA certification is required.
• Possession of a valid Saskatchewan Class 5 Driver's Licence.
• Current driver’s abstract from SGI demonstrating a safe driving record

Knowledge, Abilities and Skills

• Skill using network support and maintenance tools.
• Skill in supporting Cisco network equipment including switches and routers.
• Considerable knowledge and skill in the network technologies, protocols and architecture.
• Knowledge and skill using project management tools and techniques, and the ability to participate in all project roles.
• Demonstrated ability to establish and maintain effective working relationships.
• Demonstrated ability to communicate effectively, orally and in writing, including preparing and conducting presentations.
• Demonstrated customer services skills, including the ability to deal effectively and tactfully with internal and external stakeholders.
• Demonstrated skill in the use and support of Cisco management tools.
• Demonstrated skill in critical thinking and problem-solving.

Requires Security Check

Additional Requirements

Evening work and call-backs may be involved.

Under the supervision of the Facility Manager: Maintenance Support, this position performs a variety of technical and administrator duties related to contract administration.

Duties & Responsibilities

• Oversees and inspects contracted services performed by suppliers and ensures these services conform to specifications, safety policies, work procedures, departmental policies, and related legislation and guidelines.  
• Monitors and processes invoices to ensure they accurately reflect the work completed, that expenditures are within approved budgets, and suppliers are paid as per their respective contracts.  
• Assists with the development of contract specifications.
• Supervises staff involved in the inspection of the work completed by contractors and updating contract files.
• Investigates and responds to enquiries from the public, civic departments and Facilities staff and proposes mutually agreeable solutions to problems.
• Maintains records related to contracts administration.
• Ensures that all contractors adhere to all Corporate and Department policies, procedures, standards and relevant legislation.  
• Coordinate work activities and communicates requirements to internal and external stakeholders. 
• Assists with the development of long- and short-range planning for Blanket Purchase Orders, Standing Offers and Supplier Rosters as they pertain to the City of Saskatoon Purchasing Policy. 
• Communicates with management on work progress and advises on problems that occur in the field.
• Provides technical support for contracts being administered. 
• Supports and promotes the health and safety of employees and the general public in accordance with the Saskatchewan Employment Act, Saskatchewan Health Regulations and Standards, Occupational Health & Safety Regulations and the City of Saskatoon’s administrative Occupational Health & Safety policies and departmental procedures.  Maintains and monitors programs which affect public and employee health and safety.
• Performs other related duties as assigned.

Qualifications

• Grade 12 education.
• Graduation from a two-year, post-secondary business  related program, with five years’ related experience in contract management including procurement, specification development, contractor performance management and invoice payment. 

OR

• Graduation from a one-year, post-secondary business related program, with six years’ related experience in contract management including procurement, specification development, contractor performance management and invoice payment. 
• Possession of Facility Management Professional (FMP) is preferred.
• Possession of a valid Class 5 Saskatchewan Driver’s Licence.
• Current driver’s abstract demonstrating a safe driving record.
• A vehicle suitable for use in the performance of duties is required.
• Possession of, or ability to obtain, a valid first aid certificate.
• Knowledge of the City of Saskatoon Purchasing Policy (C02-045). 
• Knowledge of current corporate contract and document filing processes and practices. 
• Ability to communicate effectively both orally and in writing.
• Knowledge of The Saskatchewan Employment Act.
• Ability to work with minimal supervision.
• Ability to establish and maintain effective working relationships with staff, contractors and the public.  
• Ability to establish and enforce work standards including safe conduct on the job.
• Skill in use of computers with related software applications.

This job posting includes screening questions. Please answer the following questions when applying:

• Do you currently reside in proximity to the advertised location?
• Do you have previous experience in this field of employment?
• Do you have the above-indicated required certifications?

Job Summary

Under supervision of the Clerk III, this position serves customers, who use recreation facilities, and performs a variety of functions including reception, general admission, program registration, and activity space rental.

Duties & Responsibilities

• Processes general admission, LeisureCard sales, program registration, activity space rental payment, locker revenue collection, parking permits, city cards etc., using an automated point-of-sale system, and receives customers entering leisure facilities. 
• Provides program and service information including schedules, program description, policy explanation, and facility rental information.
• Responds to related complaints and enquiries in accordance with established policy and procedure.
• Prepares shift revenue balancing report, balances transactions to report, balances cash float, and prepares a bank deposit.
• Processes program registration applications, class transfers and withdrawals according to Department policy. Forwards refund requests to supervisor for approval and processing. Prints class lists, as required.
• Processes booking requests for designated spaces for short-term use, e.g. rooms for meetings, informs the Clerk 10 of any rental requirements, and forwards all other rental/event requests to the supervisor. Initiates customer birthday party requests and forwards to supervisor for processing.
• Enters admission pass usage information and revenue summaries into computer databases.
• Performs general office functions such as filing and word processing, as required.
• Assists supervisory staff in providing shift orientation for new staff.
• Performs other related duties as assigned.

Qualifications

• Grade 12 education. 
• One year related cash-handling experience in a customer service environment.
• Knowledge of accepted procedures for handling cash, balancing transactions, and completing revenue (cash) collection reports.
• Knowledge of customer service principles and practices.
• Ability to interact with customers and remain calm when dealing with customers during high volume periods.
• Ability to provide responsive customer service, and convey confidence and competence.
• Ability to maintain records and to make accurate arithmetic calculations.
• Ability to understand and execute oral and written instructions.
• Ability to establish effective working relationships.
• Skill in the operation of office equipment and automated systems, including a programmed cash register.

Additional Requirements

Shift work and weekend work is involved.