3300 Jobs Found
Indigenous Health Specialist Full-time Job
Medical & Healthcare OttawaJob Details
Location: 100 Constellation, Nepean
City: Ottawa, ON
Job Category: Ottawa Public Health
Application Close: 20/11/2024
JOB SUMMARY
The Health Equity, Diversity and Inclusion unit functions as a centre of expertise and is accountable to advance health equity and inclusion commitments, policies, Indigenous reconciliation commitments and diversity plans across the department. Ottawa Public Health (OPH) is committed to providing services and programs that are diverse and carefully designed to meet the health needs of Ottawa, and not overlook the needs of diverse and marginalized populations while always attempting to reduce barriers to access.
You are responsible for supporting the implementation and evaluation of the OPH Reconcili-Action plan, and advising on building capacity for meaningful engagement with Indigenous organizations and communities to support population health. You develop and implement a strategic organizational approach to Indigenous cultural safety, including internal education and capacity building activities, and develop an engagement and relationship building strategy with Indigenous organizations and communities. You work within an anti-racism/ anti-oppression framework that acknowledges systemic racism and seeks to ensure fairness and equitable access for everyone.
You provide strategic policy analysis and environmental scanning of new developments, trends and issues in the public health and broader health system as they relate to Indigenous cultural safety and engagement with Indigenous organizations and communities. You keep abreast of initatives that may influence the progression of program objective, including but not limited to: National Inquiry on Missing and Murdered Indigenous Women and Girls (MMIWG) - Calls to Justice; United Nations Declaration on the Rights of Indigenous People(UNDRIP); and, Truth and Reconciliation Calls to Action (TRC)
EDUCATION AND EXPERIENCE
Completion of a 4-year degree in a relevant discipline including, Indigenous Studies, Social Work, Public Policy, Health Administration, Public Health, Organizational Development, Adult Education or related field
A minimum of 3 years of related experience working with Indigenous organizations and communities. Must have knowledge and lived experience related to Indigenous health.
KNOWLEDGE
- Strong understanding of Indigenous perspectives, cultures, and local Indigenous and community groups and agencies.
- In-depth understanding of current issues affecting Indigenous communities, particularly related to health and public health.
- Understanding of and experience working with anti-racist, anti-oppressive and culturally safe approaches, and in creating safe and inclusive environments.
- Knowledge of and sensitivity to current and emerging issues related to health and wellness of Indigenous peoples (preferably through lived experience) as they pertain to Ottawa Public Health’s mandate.
- Knowledge of Indigenous pedagogy and Indigenous worldviews is strongly preferred.
- Understanding of Indigenous history, colonization, racism, Truth and Reconciliation Commission Calls to Action, and OCAP® Principles (ownership, control, access and possession).
- Knowledge of techniques and methodologies for establishing relationships with Indigenous organizations
- Knowledge of a variety of change management theories and methodologies.
- Knowledge of consultation and engagement principles and practices related to building relationships with Indigenous organizations and communities.
- Knowledge of the Ontario’s public health sector and broader health system, and of provincial and/or First Nations, Inuit and Métis government processes.
- Knowledge of project management techniques and methodologies
- Proficiency in MS Office (Word, Excel, PowerPoint and Visio) and familiarity with SharePoint.objectives.
- Knowledge of Ottawa organizations and services that serve diverse populations, and in particular, communities that face barriers.
- Knowledge of Indigenous languages would be an asset
- Knowledge of applicable health and safety legislation, including the rights and duties of workers
COMPETENCIES, SKILLS AND ABILITIES
- Demonstrated ability to create partnerships and lead collaborative meetings and initiatives
- Demonstrated ability to develop and maintain relationships with community partners and organizations that serve First Nations, Inuit, and or Métis
- Oral communication, consulting and interpersonal skills to provide advice in the provision of ensure consistent messaging and timely corporate response to complaints or concerns raised by partners, clients, stakeholders and the public.
- Ability to communicate and relate to Inuit with sensitivity to cultural and governance differences.
- Ability to speak Inuktitut or another indigenous language
- Stakeholder engagement and consultation/facilitation skills to influence and contribute to planning processes.
- Written communication skills to develop strategies, plans, presentation, protocols and guides for Indigenous cultural safety and meaningful engagement with Indigenous organizations.
- Oral communication and influencing skills to promote the use of the Ottawa Public Health’s Indigenous Engagement framework.
- Ability to communicate and relate to Indigenous peoples and organizations with cultural competency and consideration of the diversity of Indigenous nations.
- Relationship building skills to develop and build partnerships and business relationships with key public health stakeholders and Indigenous partners.
- Strategic thinking skills to enable effective participation in initiatives that require thought leadership.
- Skills and the ability to lead initiatives from conceptualization to realization to lead, manage and/or participate in a variety of projects
- Ability to undertake research, plan and problem solve
- Ability to work effectively as a team member and independently.
WHAT YOU NEED TO KNOW
- Language Requirement: English oral, reading, writing
- Driver’s License Requirement: This position requires the successful candidate to use their own transportation.
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Indigenous Health Specialist
City Of Ottawa
Ottawa - 147.88kmMedical & Healthcare Full-time
91,476.84 - 111,314.84
Learn More
Engineer, Electrical Full-time Job
Engineering OttawaJob Details
Location: ROPEC, 800 Green's Creek
City: Ottawa, ON
Job Category: Engineering
Application Close: 20/11/2024
JOB SUMMARY
Facilities Maintenance & Support Branch delivers engineering programs and support services to the Infrastructure & Water Services Department, including developing the corporate Asset Management strategy for water and wastewater treatment plants, pumping stations, reservoirs and facilities, capital project management services (facility and network), lifecycle performance optimization, energy efficiency and energy management initiatives, and efficiency improvements for water, wastewater, stormwater and solid waste programs.
You are responsible for providing reliability engineering expertise in specific areas, such as Electrical/Instrumentation disciplines, relating to work involving either facilities or network assets. You identify and resolve asset reliability risks that could adversely affect plant, facility, linear systems or equipment operations, including condition assessment, failure elimination, risk management and life cycle asset management. You also contribute to the continuous improvement of asset/equipment reliability through sourcing condition assessment and maintenance best practices, providing training, and recommending preventive, predictive and basic equipment care practices.
Facilities may include:
- For drinking water and waste water: Treatment plants, pumping stations, tanks, structure and force mains assets
- For solid waste: Landfill site(s) or transfer station assets
- Programs focus on multidiscipline predictive, preventive and corrective maintenance support.
Networks may include:
- For drinking water and waste water: large diameter water mains, sanitary and storm sewers and collectors
- For surface water: storm ponds, open channel drainage systems
- Programs focus on condition assessment and maintenance program optimization provisions and system capacity management.
In addition, you: provide implementation management and coordination condition (predictive maintenance) assessment and maintenance support, and root cause analysis of equipment failures; and conduct needs analysis and assist in the development of annual and longer term rehabilitation programs for projects through the coordination of research data, compilation and analysis of information on existing infrastructure, and prioritization of rehabilitation needs.
EDUCATION AND EXPERIENCE
Completion of 4 year university degree in Engineering or Applied Science in Electrical, Mechanical, Civil or Municipal Engineering (as required for specific facility or network work location)
Minimum of 5 years of related, progressively responsible experience in a relevant municipal engineering environment applying the principles and practices of reliability engineering, including experience with Condition Based Monitoring programs, non-destructive testing and other predictive technologies, diagnosis/resolution of technically advanced problems and the management of external consultants
CERTIFICATIONS AND LICENCES
KNOWLEDGE
- Corporate, departmental and branch policies and procedures
- Federal, provincial and municipal legislation, and municipal engineering standards, pertaining to water quality, potable water, sanitary, wastewater, and storm water services
- Federal and provincial government legislation and regulatory requirements governing environmental issues and assessments, building/electrical/fire codes, and safety
- The City’s environmental services infrastructure and system components, including design, construction operations and performance
- General theory and principles of Infrastructure Asset Management approaches pertaining to equipment level of service and criticality, root cause analysis, maintenance management strategies, and use of applicable condition assessment and predictive maintenance practices (PdM’s)
- Electrical, Mechanical and Civil engineering planning, design, construction/rehabilitation/maintenance related to the work
- Infrastructure management systems, digital inventories and schematic mapping to determine data requirements, feasibility and architecture to manage the inventory
- Computerized Maintenance Management Software–SAP and Maximo and the integration of data information from SCADA Systems
- CADD, GIS and Microstation
- Principles of project management
- Confined Space and working-at-heights requirements
- Research, surveying and data gathering and analysis techniques
- Knowledge of applicable health and safety legislation, including the rights and duties of workers.
For Mechanical work:
- Maintenance and operation of various mechanical equipment associated with drinking and waste water facilities
- TSSA Regulations & Codes including CSA B51, Boilers & Pressure Vessel Ontario Regulations 220/01 & TSSA Owner User Programs
- Welding & Brazing procedures, possible faults & material selection
- ASME Piping Codes B31.1, B31.3 & B31.5
- Failure Mechanisms of Storage Tanks & Piping Systems
- Testing, monitoring & repair programs such as Pressure Relief Valves, noise/thermographic/vibrational/Oil Analysis, Hose Inspection Program & Lifting Devices
- TSSA Boilers and Pressure Vessels (BPV) Safety Program & the City of Ottawa Design Standards
- Mechanical assembly diagrams
For Electrical work:
- Energy management issues to advise on energy savings and forecast energy needs
- High and low power distribution, generation, motor control and process, switchgear motor starters, instrumentation systems and related maintenance, installation, testing and repair procedures
- National and local electrical codes and standards
- Information systems techniques and practices
- Maintenance and operation of electrical, instrumentation, and SCADA systems
- Electrical and electronic wiring diagrams
For Civil (Facilities/Structural) disciplines:
- Failure mechanisms of concrete structures and structural steel tanks including API 650 designated tanks
- Failure mode analysis and remaining service life of concrete structures and knowledge of various repair methods
- Maintenance and operation of water distribution and wastewater systems
- Condition assessment theory, practices and technologies associated with water distribution and wastewater systems
- Repair, rehabilitation and replacement approaches and methodologies
- Various coating systems, membrane technology and expansion joint sealing technology
- Mechanical design to include pump base and pipe support design
COMPETENCIES, SKILLS AND ABILITIES
- Work independently, with minimal direction, and collaboratively with all staff as part of a team
- Able to identify and analyze complex engineering problems and manage multi-disciplinary assignments to develop realistic solutions problems involving design, resources, scheduling, technical and other difficulties
- Able to provide technical leadership to plan, lead, coordinate, implement and manage projects to completion, provide functional supervision to others, and to manage work quality, scheduling and completion
- Possess organizational skills and flexibility to plan, initiate, organize and prioritize own work, to manage a high volume of projects and to deal effectively with multiple demands, conflicting priorities, pressures and deadlines
- Able to manage contracted work, and foster good working relationships with external contractors in order to achieve Branch objectives
- Possess computer literacy in applications such as MS Office Suite, ArcMap
- Able to perform data analysis, formulate recommendations, and create and maintain reports
- Possess strong documentation, report writing and presentation skills
- Able to apply facilitation, negotiation and conflict management skills
- Demonstrate leadership and initiative
- Able to think analytically, and be attentive to accuracy and detail
- Able to demonstrate sound judgement
- Flexible adaptable and resourceful
- Team oriented
- Diplomatic, discreet and tactful when dealing with sensitive matters , and contentious issues and situations
WHAT YOU NEED TO KNOW
- Language Requirement: English oral, reading, writing
- Police Record Check: The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Engineer, Electrical
City Of Ottawa
Ottawa - 147.88kmEngineering Full-time
91,476.84 - 111,314.84
Learn More
Registered Nurse, LTC Full-time Job
Medical & Healthcare OttawaJob Details
Application Close: 06/03/2025
JOB SUMMARY
The mandate of Long Term Care Services is to provide resident care based on the needs of individuals, as determined by medical, nursing, functional and psychosocial assessments, and on each resident’s expressed needs. The care provided in each Home includes specialized, restorative, supportive and palliative care for persons with dementia, disabilities and health problems who cannot live independently in their homes, and whose needs cannot be met in the community.
You are responsible for the delivery of quality, holistic, resident care through the administration and supervision of the Nursing Program and staff in a designated area, with an emphasis on resident safety and engagement.
EDUCATION AND EXPERIENCE
Completion of 4 year university degree in Nursing (BScN)
Minimum of 1 to 2 years of related experience, preferably in a geriatric-gerontology or long term care setting
Post-basic preparation in gerontology is desirable
Membership in Registered Nurses Association of Ontario (RNAO) is desirable
Canadian Gerontological Certification from Canadian Nurses’ Association is desirable
CERTIFICATIONS AND LICENCES
KNOWLEDGE
- Scope and purpose of gerontological nursing and functions/activities related to the nursing process
- Age related changes
- Ethical dilemmas and considerations
- Management of common chronic problems
- Specific needs of the older person and of cognitively impaired older person:
- Basic physiological needs (nutrition, elimination, hygiene, skin integrity, sleep & rest, sensory perception)
- Dementia care
- Safety and security needs
- Challenging behaviours
- Basic psychosocial needs (self-esteem, actualization, advocacy, support network, relationships with families)
- Infection control guidelines for RN’s and RPN’s
- Nursing documentation standards including Resident Assessment Instrument RAI-MDS
- Principles of rehabilitation and activation in care of the older persons or adults requiring long term care
- Pharmacology and medication use
- Medication administration standards
- Nursing goals: promotion, prevention, maintenance, rehabilitation, palliation
- Transfer and positioning techniques of persons requiring long term care
- Basic knowledge of applicable legislation and regulations such as: Regulated Health Professions Act, Health Care Consent Act, Nursing Act, Mental Health Act, Professional Misconduct and Controlled Act, Professional standards, Code of Ethics
- Principles of verbal and non-verbal communication
- Labour relations and collective agreements.
- Must be familiar with all applicable health and safety legislation, have knowledge of any potential or actual danger to health or safety in the work place, and have knowledge of appropriate actions to be taken in order to ensure the health and safety of staff in accordance with applicable legislation and City policies and procedures.
COMPETENCIES, SKILLS AND ABILITIES
Core Behaviours
Core behaviours define the City's expectations of the behaviours employees should demonstrate in performing their work. They are reflective of the City's culture and values and guide all our present and future activities. Every employee is encouraged to learn, embody, and demonstrate these core behaviours.
Review the Core Behaviours.
Leadership Competencies
The City has defined key competencies that leaders are expected to embody and demonstrate to successfully move the organization towards achieving its strategic objectives and create an organizational culture that supports and empowers employees to excel, grow and reach their full potential. These leadership competencies and associated behaviours are expected to be demonstrated by leaders at all levels of the organization.
Review the Leadership Competencies.
WHAT YOU NEED TO KNOW
- Language Requirement: Various language requirements, locations may require English only, French only OR Bilingual competencies. Some positions require English oral, reading, and writing. Some positions required French oral, reading and writing.
- Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Registered Nurse, LTC
City Of Ottawa
Ottawa - 147.88kmMedical & Healthcare Full-time
46.07 - 56.06
Learn More
IT Business Analyst Full-time Job
Manulife And John Hancock Careers
IT & Telecoms TorontoJob Details
As an IT Business Analyst with Manulife's Group Functions Technology team, you will play a pivotal role in enhancing the employee experience by bridging the gap between IT and business operations. Your responsibilities will include analyzing business processes, identifying areas for improvement, and implementing technology solutions that streamline workflows and boost productivity. You will collaborate with multi-functional teams to capture requirements, develop detailed documentation, and ensure seamless integration of new systems. Your expertise in data analysis and project management will be critical in driving initiatives that improve employee satisfaction and operational efficiency. Join us to make a substantial impact on our organization’s success and the well-being of our employees.
Responsibilities
-
Identify areas for process improvement and business transformation through analysis and team engagement.
-
Analyze current processes and systems to find inefficiencies and improvement opportunities.
-
Develop and implement new systems aligning with organizational goals.
-
Measure changes' success using key performance indicators (KPIs) and metrics.
-
Conduct value stream analyses and document "as is" and "to be" processes.
-
Lead solution brainstorming sessions and document optimal solutions.
-
Perform business analyses of functional requirements and develop data dictionaries.
-
Deliver training on new or modified system features and processes.
-
Support organizational change and provide post-implementation support.
-
Produce quality documentation and establish relationships with key business partners.
How will you create impact?
This role will create a significant impact by streamlining business processes and enhancing the overall efficiency of the organization. By identifying and implementing technology solutions, the IT Business Analyst will help reduce operational bottlenecks, leading to faster and more effective workflows. This, in turn, will improve employee satisfaction as they experience fewer frustrations and delays in their daily tasks. Additionally, the role will support better decision-making through data analysis, providing insights that can drive strategic initiatives. Ultimately, the IT Business Analyst will contribute to a more productive and positive work environment, directly influencing the success and growth of Manulife and its employees.
What motivates you?
-
You obsess about customers, listen, engage and act for their benefit.
-
You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
-
You thrive in teams and enjoy getting things done together.
-
You take ownership and build solutions, focusing on what matters.
-
You do what is right, work with integrity and speak up.
-
You share your humanity, helping us build a diverse and inclusive work environment for everyone.
What we are looking for
-
Professional designation / certification in Project Management, Information Technology, Business Analysis, and Process Improvement or related subject area would be an asset.
-
Able to create clear and comprehensive technical documentation.
-
Basic understanding of Risk Management and UX principles.
-
Understanding of IT change management process
-
Proficient experience in business analysis, business system analysis and solve problems related to technology.
-
Good verbal and written communication; able to effectively articulate technical concepts.
-
Continuous learning from both successes and failures.
-
Good organizational and creative problem-solving abilities.
-
Familiar with ITIL, SDLC and Compliance.
-
Strong problem-solving, technical, and analytical skills.
-
Able to independently trace data / processes from upstream to downstream to investigate issues, come up with options and handle the resolution.
-
Able to quickly learn sophisticated concepts, processes, systems, and technologies via self-directed investigation.
-
Proficiency in Microsoft 365 Suite including Word, Excel, PowerPoint, and Visio.
-
Familiarity with Power BI and other data analytics software.
-
Desire to mentor others in terms of analysis, collaboration, and organization, most specifically using tools such as JIRA and Confluence.
-
Capacity for constant learning and remaining open to change and continuous improvement.
-
Familiar with scripting languages a plus.
What can we offer you?
-
A competitive salary and benefits packages.
-
A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
-
A focus on growing your career path with us.
-
Flexible work policies and strong work-life balance.
-
Professional development and leadership opportunities.
Our commitment to you
-
Values-first culture
We lead with our Values every day and bring them to life together. -
Boundless opportunity
We create opportunities to learn and grow at every stage of your career. -
Continuous innovation
We invite you to help redefine the future of financial services. -
Delivering the promise of Diversity, Equity and Inclusion
We foster an inclusive workplace where everyone thrives. -
Championing Corporate Citizenship
We build a business that benefits all stakeholders and has a positive social and environmental impact.
IT Business Analyst
Manulife And John Hancock Careers
Toronto - 491.13kmIT & Telecoms Full-time
Learn More
Mental Health Specialist Full-time Job
Manulife And John Hancock Careers
Medical & Healthcare TorontoJob Details
Responsibilities
The Mental Health Specialist collaborates with Disability Claims teams to support effectiveness of mental health case management. The role has far-reaching goals that include optimizing claims management practices, enhancing mental health knowledge, strengthening case manager abilities, ensuring appropriate risk management and improving overall disability outcomes (such as shorter claims durations and improved claims resolutions) related to mental health disability claims. The Mental Health Specialist contributes to the improvement of Plan Member mental health and Plan Sponsor organizational resilience.
On the job you will:
-
Review mental health disability claims and document reviews in the case management system
-
Recommend mental health community resources to impact mental health recovery for Plan Members
-
Support case managers in managing mental health disability claims
-
Provide one-on-one coaching to case managers about mental health disability claims
-
Be the go-to person for our internal Disability Claims teams regarding mental health topics
-
Develop and deliver training sessions to internal teams on mental health topics and updated mental health case management requirements
-
Support any ongoing strategy development on managing mental health disability claims
-
Be involved in thought leadership and meet with Plan Sponsors
-
Communicate with treatment providers, as needed
-
Participate in working groups to develop strategic initiatives
-
Develop and drive implementation of innovations in mental health case management in collaboration with internal teams
-
Remain up to date regarding knowledge about mental health, disability management and insurance practices
We are looking for someone with:
-
Master’s degree or equivalent experience in health sciences
-
Work experience in the clinical field of Mental Health
-
Ability to coach and influence
-
Passion working as part of a team
-
Superior collaboration skills
-
Strength in thinking autonomously, focusing on complex tasks and creative problem-solving
-
Analytical skills
-
Ability to prioritize, work under pressure and manage time effectively
-
Strong presentation skills
-
Excellent verbal and written communication skills
-
Computer Proficiencies
Nice to Haves:
-
Experience working in disability management or disability case management
-
Experience in training and facilitation
-
Background in generating and implementing innovative solutions
-
Experience in trend analysis and gap identification
-
Ability to develop presentations and training materials
-
Bilingual English and French
What can we offer you?
-
A competitive salary and benefits packages.
-
A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
-
A focus on growing your career path with us.
-
Flexible work policies and strong work-life balance.
-
Professional development and leadership opportunities.
Our commitment:
Values-first culture
We lead with our Values every day and bring them to life together.
Boundless opportunity
We create opportunities to learn and grow at every stage of your career.
Continuous innovation
We invite you to help redefine the future of financial services.
Delivering the promise of Diversity, Equity, and Inclusion
We foster an inclusive workplace where everyone thrives.
Championing Corporate Citizenship
We build a business that benefits all stakeholders and has a positive social and environmental impact.
Mental Health Specialist
Manulife And John Hancock Careers
Toronto - 491.13kmMedical & Healthcare Full-time
56,400 - 94,000
Learn More
Administrative Assistant Full-time Job
Administrative Jobs MontréalJob Details
Administrative Assistant, Global Banking and Markets (Bilingual) - Montreal
Global Banking and Markets (GBM) is a leading Canadian Capital Markets and Investment Banking business with a growing platform in the US and Latin America, operating globally for over 100 years. Scotiabank’s strong U.S. presence provides our clients an important bridge to this key global market for trade and investment flows across the Americas and the world.
Global Banking & Markets provides a full range of investment banking, credit and risk management products and services relevant to the financing and strategic development needs of our clients. Our products include debt and equity financing, mergers & acquisitions, corporate banking, institutional equity sales, trading and research, fixed income products, derivatives, energy, foreign exchange and precious & metals. We also cross-sell the full range of wholesale products and services offered by the Scotiabank Group.
Be part of an innovative, Global Capital Markets and Investment Banking business with a unique geographic footprint that puts capital to work for our clients across industries! We work together to drive ambition for every future!
Purpose
Contributes to the overall success of Corporate and Investment Banking (CIB) team within Scotiabank’s Global Banking & Markets Division (GBM) in Canada, by providing high quality administrative support to assist in the execution of our business. The Admin Assistant ensures all activities are in compliance with governing regulations, internal policies and procedures and will build strong partnerships across the Bank to provide support for the team.
What You'll Do:
- Responsible for prioritizing workload to ensure the group’s objectives and deadlines are met. Acts as a culture carrier, monitoring adherence to policies and escalating as required
- Establishes sound business relationships by providing courteous and efficient assistance to both internal and external clients
- Champions a high-performance environment and contributes to an inclusive work environment
- Assumes ad hoc projects as they arise in support of management, including the gathering and compiling of data from various sources for weekly meetings, organizing and managing logistics for client events (including venue booking), researching and tracking key client dates (AGMs, quarterly IR calls, etc.) and ensure team is assigned to attend / call-in, etc.
- Responsible for drafting and/or reviewing communications for distribution to executive level management
Client Related Support
- Calendar management: Coordinates team schedules and arranges client meetings as requested. Coordinates logistics of meetings, including room bookings and requesting technical, audio-visual and catering support as required
- Travel: Arranges and coordinates travel including international travel, schedules and follows up on reservations and itineraries, Travel visas (where required), etc.
- Expense Management: 1. Compiles receipts and prepares extensive expense reports for approval and payment, ensuring timely completion and proper client coding. 2. Prepares and submits invoices to Accounts Payable for processing. Follows up with AP regarding outstanding items.
- Client Interactions: Assists with maintenance of client-related data (names, titles, contact details, etc., using both Excel and Salesforce), update of client call reports, etc.
- Client Events: Arranges and coordinates client events including but not limited to booking, planning, liaising with clients for invitations and following up
- Client files/ materials: Organizes, copies and maintains administrative files, correspondence and other records/materials as required. Assists with pitch book binding if required, using in-house binding system.
- Office phones: Answers and screens telephone calls on a multi-line system, arranging conference calls and videoconferencing using Scotia preferred vendors
Business Management/ Admin Team Support
- Assist with onboarding and offboarding of new/terminated employees, coordinating with HR, Technology and Facilities
- Point of contact for visiting staff. Pre-registers all guests, including employees from other locations. Assumes local support including assigning office passes, desk space, room bookings, etc.
- Acts as an alternate resource/backup for the other Administrative Assistants during lunch hours, breaks, end of day, illness and other absences, and shares in Admin Team responsibilities to support sector team and CIB business
- Comprehends and adheres to policies implemented by the Global team; coaches and ensures CIB team has support to evidence they are in compliance with policies and procedures
- Actively pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk
What You'll Bring:
- 2-5 years of experience in a related administrative role requiring significant multi-tasking – preferably in Financial Services Industry
- Experience supporting executive level management preferred
- Fully fluent both written and spoken in French and English
- Strong technical skills and knowledge of MS Office 2010 (e.g. Word, Excel and PowerPoint)
- Excellent coordination, organizational, time-management and work prioritization skills
- Attention to detail, resourceful, and diligence in follow-up
- Communicates clearly, articulately and succinctly in both oral and written form, with the ability to communicate to all levels within the organization
- Flexibility, high tolerance for change and an ability to learn quickly
- Ability to handle sensitive materials under the pressure of last minute deadlines
- Desire to be proactive and create a positive experience for others
Work Arrangement:
This position is currently a hybrid role, with the expectation that you will work at least 4 days a week in the office. Please note that this is subject to change based on the needs of the business.
Administrative Assistant
Scotiabank
Montréal - 23.62kmAdministrative Jobs Full-time
Learn More
Cashier Full-time Job
Sales & Retail QuébecJob Details
Our Cashiers connect with customers through delightful conversations and efficient transactions to create a memorable in-store shopping experience.
What you’ll do
- Provide great customer service
- Scan products and process customer transactions accurately
- Support in the delivery of company-directed promotions and programs
- Handle cash and credit card transactions
- Keep the register area neat and stocked with essential supplies
- Assist customers with general inquiries
- Maintain a positive environment in the store
Who you are
- A team player with good communication skills
- Adaptable in a fast-paced work environment
- Resourceful and courteous when resolving inquiries
- Motivated to learn new things and delivering great customer service
Experience you bring
- Good news! No previous experience is required. We provide you with training to set you up for success!
What you bring
- Flexibility to work a variety of hours which may include days, evenings, and weekends
- Able to move 25lbs and remain in a stationary or standing position for entire shifts
7900 boul Cousineau, St-Hubert, QC
Cashier
Maxi Plc.
Québec - 239.81kmSales & Retail Full-time
Learn More
Client Service Representative Full-time Job
Customer Service PickeringJob Details
As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.
At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.
How you'll succeed
-
Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them reach their goals.
-
Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.
-
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.
Who you are
-
You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
-
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
-
You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
-
You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
-
You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
-
Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
-
We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
-
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
-
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
-
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
-
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
-
We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Job Location
Pickering-1895 Glenanna Road
Employment Type
Regular
Weekly Hours
15
Skills
Client Issue Resolution, Client Service, Customer Experience (CX), Digital Literacy, Empathy (Inactive), Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services
Client Service Representative
CIBC
Pickering - 460.34kmCustomer Service Full-time
Learn More
Sr. Client Service Representative Full-time Job
Customer Service TorontoJob Details
As a member of the Personal and Business Banking Team, you’ll use your expertise in financial services products and customer service to help clients as they manage their day-to-day banking needs. As a Senior Client Service Representative, whether it’s taking the lead to answer questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.
How you’ll succeed
-
Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them reach their goals.
-
Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to find better solutions.
-
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.
Who you are
-
You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, it’s the right thing to do.
-
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
-
You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
-
You love to learn. You’re passionate about growing your knowledge. You have a strong sense of curiosity.
-
You engage with your heart and mind. You care about people and understand different perspectives. You listen and learn from the experiences of others.
-
Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
-
We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
-
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
-
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
-
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
-
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
-
We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Job Location
Bolton-2 King Street
Employment Type
Regular
Weekly Hours
37.5
Skills
Client Issue Resolution, Client Service, Customer Experience (CX), Digital Literacy, Empathy (Inactive), Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services
End Date: November 8, 2024 (2 days left to apply)
Sr. Client Service Representative
CIBC
Toronto - 491.13kmCustomer Service Full-time
Learn More
Financial Services Representative II Full-time Job
Financial Services TorontoJob Details
As a member of the Personal and Business Banking team, you’ll work in a fast-paced Banking Centre where you’ll make a meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal goals, provide informative and tailored service, and recommend the right products and solutions that will help their financial success. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.
At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.
How you'll succeed
-
Client engagement - Meet with clients to understand their personal and business priorities, advise them on solutions, and provide a forward-looking financial plan. Use your knowledge of cash management, credit, investment and wealth protection to help clients meet their goals.
-
Relationship building - Engage in marketing and outreach activities to show clients you value them and their communities. Grow your network, deepen existing relationships, and work as one team to ensure clients are connected to the right people and opportunities.
-
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.
Who you are
-
You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
-
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
-
You know that details matter. You notice things that others don't. Your critical thinking skills help to inform your decision making.
-
You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You build trust through respect and authenticity.
-
You love to learn. You’re passionate about growing your knowledge, and you know that there is no limit to what you can achieve.
-
You’re a certified professional. You have current accreditation and good standing Mutual Funds License (Canadian Securities Course or Investment Funds In Canada).
-
You can demonstrate 1 year experience in working with clients and achieving sales results. It’s an asset if you have prior banking experience in a similar capacity.
-
Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
-
We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
-
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
-
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
-
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
-
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
-
We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Job Location
Toronto-946 Lawrence Ave E
Employment Type
Regular
Weekly Hours
37.5
Skills
Client Service, Customer Experience (CX), Digital Literacy, Financial Products, Goal Planning, Group Problem Solving, Outbound Calls, Regulatory Requirements, Results-Oriented
End Date: November 14, 2024 (8 days left to apply)
Financial Services Representative II
CIBC
Toronto - 491.13kmFinancial Services Full-time
Learn More
Senior Analyst, Communications Full-time Job
Marketing & Communication Saint-LaurentJob Details
Overview of The Role
As an IT Communications Senior Analyst at Saputo, you are an integral part of the IT Change Management team, which supports a range of initiatives from small system enhancements to large-scale, complex SAP implementations. You coordinate the global IT operations communications portfolio and contribute to IT projects that impact people and business processes across the organization. You keep employees informed and engaged.
How You Will Make Contributions That Matter
Reporting to the IT Manager, PMO—Change Management & Communications and working collaboratively with diverse cross-functional and corporate teams, you are responsible for supporting project, program and/or organizational objectives by:
-
Coordinating the global IT Communications portfolio
-
Planning and executing innovative communications campaigns, including conducting in-depth audience analyses, outlining communications plans, and leveraging change management deliverables
-
Writing IT operational communications, e.g., monthly system releases, cybersecurity awareness and threats, and system outage notifications
-
Using a variety of tools and tactics to design, develop, and share project change and operational communications and gather audience feedback
-
Coordinating with translation services to develop material in our three local languages – English, French (Canada), and Spanish (Argentina)
-
Applying advanced graphic design skills and creativity to craft engaging communications
-
Applying Saputo change management methodology, tools, and templates
-
Following review and approval workflows
-
Reporting on Key Performance Indicators to project PMO and Saputo leaders
-
Identifying, monitoring, managing, and escalating risks and issues
-
Fostering relationships by connecting with, influencing, and supporting business and project team members at all levels
-
Maintaining expertise and knowledge of communications leading practice and emerging technologies
-
Seeking opportunities for innovation and efficiency and managing the continuous improvement of Saputo’s IT communications, change communications methodology, templates, and tools
About You
You are excited to contribute to a global organization that is a leader in its markets.
Your work experience, collaborative approach, curious mindset, and understanding of communications methods are ingredients in your recipe for delivering successful outcomes in a dynamic, fast-paced environment. You are a lifelong learner, who dives into new projects, technologies, and processes with enthusiasm. You enjoy interacting directly with colleagues and stakeholders in-person and virtually, as well as contributing to formal and informal discussions with your peers and individuals at all organizational levels. You are interested in working with a passionate team of Change Management professionals to enable business readiness and drive sustainable change.
As part of your duties, you will communicate and collaborate in English, both orally and in writing with colleagues or other stakeholders in Quebec, as well as in the rest of Canada, North and South America, the UK, and Australia. You are willing to travel domestically and internationally, when needed.
You Are Best Suited for The Role If You Have the Following Qualifications:
-
Bachelor’s degree or higher in a relevant program (e.g. Communications, Marketing, English, etc.) or equivalent work experience
-
Minimum five years’ experience coordinating project and/or corporate communications programs, including developing strategies and plans
-
Demonstrated knowledge of best practices and advanced competency in designing and developing compelling communications
-
Advanced written and verbal communication skills
-
Highly organized and detail-oriented
-
Ability to create content using current communications technologies and tools, e.g., Canva, Klaviyo, Vyond Video Studio, and Articulate 360/Rise
-
Advanced proficiency in MS Office 365 (i.e. Word, PowerPoint, Excel, SharePoint, and Teams)
-
Ability to multitask and manage competing priorities under pressure and to work independently and in a collaborative team environment
-
French and/or Spanish language skills
The following are considered assets:
-
Experience contributing to change management efforts on enterprise transformations or system implementations, with preference given to IT project experience
-
Demonstrated understanding of change management methodology and practices
We support and care for our employees and their families by providing:
-
Competitive salaries
-
A hybrid work environment with the possibility to work from home 2 days a week
-
Advantageous corporate agreements
-
Full range of group insurance benefits
-
Group retirement pension plan with employer contribution
-
Purchase option of company stocks
-
Group RRSP
-
Health and wellness program in the workplace
-
Assistance program for employees and their families
-
Saputo products at a discounted price
Salary Range: $76,265 - $100,100
*Salary offers will vary commensurate with experience, education, skills, and training.
Senior Analyst, Communications
Saputo Diary
Saint-Laurent - 19.94kmMarketing & Communication Full-time
Learn More
Cleaning man/woman Full-time Job
Hospitality Sainte-CatherineJob Details
Overview
Languages
French
Education
- No degree, certificate or diploma
Experience
7 months to less than 1 year
On site
Work must be completed at the physical location. There is no option to work remotely.
Benefits
Financial benefits
- Group insurance benefits
- Life insurance
Other benefits
- Travel insurance
How to apply
By email
conseiller.rh@groupenadeau.com
By phone
450-889-7237 extension 239 Between 08:30 a.m. and 04:30 p.m.
Cleaning man/woman
Transport Gaston Nadeau Inc.
Sainte-Catherine - 33.04kmHospitality Full-time
18 - 20
Learn More
