486 Jobs Found

Workplace Experience Coordinator Full-time Job

CBRE

Human Resources   Montréal
Job Details
As a CBRE Workplace Experience Coordinator, you'll be responsible for delivering a world-class customer service experience to employees and guests of a designated building.
 
This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.
 
What You’ll Do:
  • First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols.
  • Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to various-sized groups.
  • Arrange and confirm recreational, dining, and business activities on behalf of the requestor.
  • Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services including mail, office supply services, and onboarding.
  • Acknowledge inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customer service-driven manner.
  • Organize and manage on-site events. This includes securing event space, set up and tear down of the room, and delivery of supplies.
  • Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building.
  • Coordinate with vendors who supply services or goods to the workplace.
  • Explain detailed and/or complicated information within the team. Follow specific directions as given by the manager.
  • Impact through clearly defined duties, and methods and tasks are described in detail. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
 
 
 
 
 
What you will need:
  • Applicants must be currently authorized to work in Canada without the need for a visa sponsorship, either now or in the future.
  • High school diploma or GED with up to 2 years of work experience.
  • Ability to follow basic work routines and standards in the application of work.
  • Communication skills to exchange simple information.
  • Working knowledge of Microsoft Office products. Examples: Word, Excel, Outlook, etc.
  • Strong organizational skills and a curious mindset.
 
What You’ll Need:
  • Applicants must be currently authorized to work in Canada without the need for visa sponsorship now or in the future
  • High School Diploma or GED with up to 2 years of job-related experience.
  • Ability to follow basic work routines and standards in the application of work.
  • Communication skills to exchange straightforward information.
  • Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
  • Strong organizational skills with an inquisitive mindset.

Workplace Experience Coordinator

CBRE
Montréal - 34.03km
  Human Resources Full-time
As a CBRE Workplace Experience Coordinator, you'll be responsible for delivering a world-class customer service experience to employees and guests of a designated building.   This...
Learn More
Jan 10th, 2025 at 15:21

Operations Safety Specialist-1 Full-time Job

Federal Express Corporation Canada

Security & Safety   Dorval
Job Details
  • Location: 2000 Chemin Saint François, DORVAL, QC H9P 1K2, Canada

 

Minimum Education

  • High school diploma or GED required; Bachelor’s degree in Safety, Health and Environmental Science, or related field preferred.

Minimum Experience

  • Six (6) months experience required in instructor-led training, field operations or related area. Experience working in a Safety focused leadership role preferred.

Knowledge Skills and Abilities

  • ASSP, NSC, OSHA Training Institute, or Accredited College Certification preferred.
  • Software skills, including use of Microsoft Office software and web-based applications.
  • Ability to inspire a shared vision and empower and motivate a team.
  • Ability to build effective relationships built on trust, respect and collaboration.
  • Presentation skills necessary to facilitate training and/or deliver informational sessions to groups and/or individuals.
  • Ability to develop effective methods for data analysis and interpret results.Time management and organizational skills necessary to manage multiple projects, appropriately prioritize workload, plan for resources to meet deadlines and goals, and respond to day-to-day functional needs.
  • Ability to anticipate and identify problems and use sound judgment and fact-based analysis to develop effective and efficient solutions.
  • Knowledge of concepts, practices, policies and procedures related to FedEx Operations preferred

Job Conditions

Preferred Qualifications:Must be bilingual. Must be available Sunday – 2:00PM to 10:30PM Monday to Thursday – 10:30AM to 7:00PM Must be available for weekends and during peak periods .

Operations Safety Specialist-1

Federal Express Corporation Canada
Dorval - 41.32km
  Security & Safety Full-time
Location: 2000 Chemin Saint François, DORVAL, QC H9P 1K2, Canada   Minimum Education High school diploma or GED required; Bachelor’s degree in Safety, Health and Environmental Scie...
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Jan 2nd, 2025 at 15:22

Data Systems Agent Full-time Job

Federal Express Corporation Canada

IT & Telecoms   Saint-Jean-sur-Richelieu
Job Details

Accurately enter data into computerized system. Sort, split, batch and image airbills and relevant documents for customs and archival purposes. Maintain files, gather and research data to generate reports. Ensure accurate & timely collection and deposit of operational payments from customers.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

High school diploma/educational equivalent.

Good typing skills 25 wpm.

Basic knowledge of MS Office (Excel, Word)

Knowledge of VISA, COSMOS, Genesis, Famis preferred

Good time management & organization skills

Good written and verbal communication skills

 

Note: AM FT (5AM to 1PM break in-between 9-10am)

 

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

High school diploma/educational equivalent.

Good typing skills 25 wpm.

Basic knowledge of MS Office (Excel, Word)

Knowledge of VISA, COSMOS, Genesis, Famis preferred

Good time management & organization skills

Good written and verbal communication skills

 

  • Location: 5005 Rue J.-A.- Bombardier, Saint Hubert, QC J3Z1G4, Canada

Data Systems Agent

Federal Express Corporation Canada
Saint-Jean-sur-Richelieu
  IT & Telecoms Full-time
Accurately enter data into computerized system. Sort, split, batch and image airbills and relevant documents for customs and archival purposes. Maintain files, gather and research...
Learn More
Jan 2nd, 2025 at 15:18

Dispatcher Full-time Job

Day & Ross Inc.

Transportation & Logistics   Laval
Job Details

The scope of this position is to be responsible for dispatching units to pickup and delivery freight, monitoring the performance of drivers and ensuring customer timelines are adhered to. 

How You’ll Help

  • Coordinate deliveries, assign pick up requests, and enter line haul orders in the computer. 
  • Assign appointment freight deliveries to trucks, manifest shipments, and check for expedited shipments. 
  • Answer phones from drivers and customers. 
  • Review yard check to ensure freight is not missed and trucks are on schedule. 
  • Coordinate drivers to come back for second round of deliveries. 
  • Coordinate daily P&D requirements. 
  • Monitor driver performance and report finding to manager. 
  • Identify areas for improvement and efficiencies. 
  • Perform clerical duties for compliance and broker pay as required. 
  • Other related duties as may be required.  

Your Skills & Experience: 

  • An understanding of the geography of the area 
  • High School graduate or equivalent  
  • Transportation background in dispatch, dock supervision (2-3 years) 
  • Computer literate in Excel and Word 
  • Equipment knowledge is an asset 
  • Strong problem solving skills with the ability to implement proactive solutions to support operational demands and efficiencies 
  • Results focused 
  • Exceptional interpersonal and leadership skills to manage demands and resolve issues with drivers, coworkers, etc. 
  • Must have a strong sense of urgency 
  • Good communication skills 
  • Must be able to work under a flexible work schedule  
  • Must be a hands-on operator, trainer, coach and mentor 
  • Must be able to build and maintain relationships  
  • Must be a self-starter 
  • English and French required

Dispatcher

Day & Ross Inc.
Laval - 44.29km
  Transportation & Logistics Full-time
The scope of this position is to be responsible for dispatching units to pickup and delivery freight, monitoring the performance of drivers and ensuring customer timelines are adhe...
Learn More
Jan 2nd, 2025 at 14:58

Building Maintenance Technician III, Roving Full-time Job

BGIS

Maintenance & Repair   Saint-Basile-le-Grand
Job Details

The Building Maintenance Technician III is responsible for operating the facility including, but not limited to mechanical other supporting systems; performing structured inspections, preventative and corrective maintenance, routine and on-demand services on facility mechanical equipment and other systems. The Technician III is also responsible for performing work in accordance with established processes and practices and for complying with internal and external requirements including but not limited to environmental, health and safety, fire protection.

KEY DUTIES & RESPONSIBILITIES

Troubleshooting

  • Provides observations about facility, facility mechanical and electrical equipment, and systems conditions and deficiencies and provides suggestions for enhancement and repair.

Maintenance

  • Performs work in accordance with established processes and practices.
  • Complies with all internal and external requirements including but not limited to environmental, health and safety, fire protection.
  • Performs regular facility, mechanical and other equipment and systems monitoring inspections, preventative and corrective maintenance to ensure facility uptime objectives are met, uninterrupted client operation and asset integrity of assigned facility are maintained.
  • Responds to routine and on-demand service requests and performs preventative and corrective maintenance on facility mechanical equipment and other systems.
  • Monitors assigned facility by conducting facility walkthroughs for mechanical, electrical, and other equipment system monitoring and inspection.
  • Operates facility mechanical and other systems.
  • Manages work order life cycle progressing the work form dispatched through to completion and records resolution data within service maintenance management database. Ensures work completed meets quality, contract response, and all other requirements.
  • Assists in the implementation of preventative maintenance (PM) program. Ensures that deficiencies are identified, recorded and escalated, and that related documents are maintained.

Client Relations

  • Assists in enhancing tenant and customer satisfaction and maintaining positive relations through the manner in which work is performed and services delivered.

Administration

  • Participates in and assists with facility-related projects.
  • Ensures the manner in which work is performed is in compliance with corporate and legislated policies, procedures, practices, and guidelines related to environmental, health and safety, fire protection, and any other applicable requirements. 
  • Maintains all assigned tools and arranges for repair and replacement where required.
  • Submits all expenditures on a timely basis.
  • Other duties as assigned.

EDUCATION, JOB-RELATED YEARS OF EXPERIENCE & QUALIFICATIONS

  • High school diploma plus trades training and/or certification or licensing.
  • Minimum 3 years experience providing preventive and corrective maintenance on heating ventilation and air conditions systems, or pneumatic or hydraulic systems.
  • Sound knowledge of processes and practices relating to facility operations and maintenance.
  • Demonstrated ability to maintain, troubleshoot and repair (as per applicable qualifications) mechanical and other building systems and equipment.
  • Possesses a strong environmental, health, and safety mindset.
  • Strong client-service orientation along with a high sense of urgency.
  • Knowledge and understanding of Building Automation Systems (BAS).
  • Knowledge and understanding of HVAC Systems.
  • Effective communication skills for the purpose of data relay, exchange, feedback, and clarification.
  • Mentoring skills required to support lower-level technician’s development.
  • Must be able and willing to work shifts, be available for on-call/standby and emergency callouts as they arise.
  • Must strictly adhere to Health and Safety policies including wearing required Personal Protective Equipment (PPE).
  • Must be capable of obtaining appropriate security clearance.
  • Hold a valid driver's license.

Licenses and/or Professional Accreditation (one of the following bullet points - asset)

  • Building Operator Certification or equivalent through an accredited institution required.
  • Provincial HVAC or apprentice license (ex: Gasfitter I & II license refrigeration license, etc.).

Building Maintenance Technician III, Roving

BGIS
Saint-Basile-le-Grand - 24.51km
  Maintenance & Repair Full-time
The Building Maintenance Technician III is responsible for operating the facility including, but not limited to mechanical other supporting systems; performing structured inspectio...
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Dec 31st, 2024 at 15:44

Facilities Consultant Full-time Job

CBRE

Maintenance & Repair   Longueuil
Job Details

As a CBRE Facilities Consultant, you will oversee various projects within the maintenance and repair program of the facilities assigned to you.

This position falls within the Facilities Management sector, which focuses on all aspects of the operations of an asset base, providing support to facility managers for repairs and capital plans.

Responsibilities:

        Schedule repairs from work orders.

        Maintain direct communication with service providers to ensure all procedures, policies and reporting formats are properly followed.

        Supervise various services such as maintenance, landscaping, snow removal, de-icing and paving.

        Be the point of contact for emergencies and problems that arise during and outside normal working hours.

        Confirm that company and customer records are managed in accordance with policies, procedures and legal requirements.

        Apply in-depth knowledge of standard principles, techniques and procedures to complete complex mandates and provide innovative solutions.

        Provide coaching and impart in-depth knowledge of your own discipline and general knowledge of other disciplines within the role.

        Lead by example and act in accordance with CBRE’s RISE values.Work to build consensus and convince others to reach an agreement.

        Influence a range of customer, operational, project and service related activities within your team and other relevant teams.

        Comply with general guidelines and policies.

        Explain complex, delicate or sensitive information.

 
 

About the Role:

As a CBRE Facilities Consultant, you will oversee a variety of projects in support of the maintenance and repair program for assigned facilities.

This job is a part of the Facilities Management functional area which focuses on all aspects of the operations of a set of assets, providing support to the Property Managers regarding all repairs and investment plans.

What You’ll Do:

        Schedule repairs from work order requests.

        Maintain direct communication with service providers to ensure all procedures, policies, and reporting formats are correctly adhered to.

        Oversee various services such as maintenance, landscaping, snow/ice removal, and paving.

        Point of contact for emergency situations and issues that occur during and outside of normal business hours.

        Confirm company and client records are managed according to policies, procedures, and legal requirements.

        Apply in-depth knowledge of standard principles and techniques/procedures to accomplish complex assignments and provide innovative solutions.

        Coach others and share in-depth knowledge of own job discipline and broad knowledge of several job disciplines within the function.

        Lead by example and model behaviors that are consistent with CBRE RISE values. Work to build consensus and convince others to reach an agreement.

        Impact a range of customer, operational, project, or service activities within own team and other related teams.

        Work within broad guidelines and policies.

        Explain difficult or sensitive information.

 
 
#GUSCAN
Qualification:
  • Must be eligible for Canada's Controlled Goods Program.
  • Applicants must be currently authorized to work in Canada without requiring visa sponsorship now or in the future.
  • Bachelor's degree preferred with 5-8 years of relevant experience. In lieu of a bachelor's degree, a combination of experience and education will be considered.
  • Ability to exercise judgment based on multiple sources of information.
  • Ability to take a fresh perspective on existing solutions. In-depth knowledge of Microsoft Office products. For example, Word, Excel, Outlook, etc.
  • Organizational skills and great curiosity.
  • Advanced math skills. Ability to calculate slightly complex numbers such as percentages, fractions and other financial calculations.
 
What You’ll Need:
  • Must be eligible to pass the Controlled Good Program of Canada.  
  • Applicants must be currently authorized to work in Canada without the need for visa sponsorship now or in the future
  • Bachelor's Degree preferred with 5-8 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
  • Ability to exercise judgment based on the analysis of multiple sources of information.
  • Willingness to take a new perspective on existing solutions. In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
  • Organizational skills with an advanced inquisitive mindset.
  • Sophisticated math skills. Ability to calculate mildly complex figures such as percentages, fractions, and other financial-related calculations.

Facilities Consultant

CBRE
Longueuil - 31.78km
  Maintenance & Repair Full-time
As a CBRE Facilities Consultant, you will oversee various projects within the maintenance and repair program of the facilities assigned to you. This position falls within the Facil...
Learn More
Dec 31st, 2024 at 15:42

Security Agent Full-time Job

Securitas Canada

Security & Safety   Montréal
Job Details

The security officer is positioned at the reception of the site offices. He performs administrative tasks while ensuring security officer responsibilities in order to guarantee the security of the premises. 

Working hours

  • Monday to Friday, 8:00 a.m. to 5:00 p.m., with some additional Fridays.
  • Permanent position 40 hours per week
  • Hours Various

 Job Description

  1. Positioned at the reception of the site offices, providing initial contact with employees and customers.
  2. Administrative tasks, such as Purolator and various orders requested by the customer.
  3. Receiving calls and transferring them to different departments.
  4. Floor and camera surveillance.
  5. Access control (visitors, maintenance, employees).
  6. Patrols on the site
  7. Daily checks and inventory of first aid kit.
  8. Registration of new employees' contact details in the security system and printing of access cards.
  9. Additional administrative tasks to ensure the security of the premises.

Note: Specific duties may vary and be documented separately. Employee may not be required to perform all duties listed. Additional duties may be assigned and duties modified as business needs dictate.

 Job Requirements

  • Valid  security guard license  (BSP).
  • Valid  first aid certificate  (CPR).
  • Bilingualism - French and English.
  • Computer skills.
  • Good physical condition to carry out patrols.
  • Excellent verbal and written communication skills.
  • Customer service oriented with a friendly and professional approach.

#AF-Quebec

Security Agent

Securitas Canada
Montréal - 34.03km
  Security & Safety Full-time
The security officer is positioned at the reception of the site offices. He performs administrative tasks while ensuring security officer responsibilities in order to guarantee the...
Learn More
Dec 30th, 2024 at 10:21

Driver, truck Full-time Job

Kouraim Express

Transportation & Logistics   Montréal
Job Details

Overview

Languages

French

Education

  • No degree, certificate or diploma

Experience

Experience an asset

On the road

 Work locations may vary. Frequent or constant travel is required from the employee.

Responsibilities

Tasks

  • Plan or adjust routes based on changing conditions, using computer equipment, global positioning systems (GPS) equipment, or other navigation devices, to minimize fuel consumption and carbon emissions
  • Professionalism in customer service
  • Drive as part of a two-person team or convoy
  • Load and unload goods
  • Oversee condition of vehicle and inspect tires, lights, brakes, cold storage and other equipment
  • Perform emergency roadside repairs
  • Record cargo information, hours of service, distance travelled and fuel consumption

Credentials

Certificates, licences, memberships, and courses 

  • Class 5/5F/G Licence (cars, small trucks and other 2-axle vehicles)
  • Transportation of Dangerous Goods (TDG) Certificate

Experience and specialization

Documentation knowledge

  • Driver logbook
  • Inspection report (pre-trip, en-route, post-trip)
  • Maintenance and repair reports

Transportation/travel experience

  • Local
  • Regional

Additional information

Transportation/travel information

  • Valid driver's licence

Work conditions and physical capabilities

  • Handling heavy loads
  • Overtime required

Weight handling

  • Up to 23 kg (50 lbs)
  • More than 45 kg (100 lbs)

Own tools/equipment

  • Cellular phone
  • Steel-toed safety boots

Personal suitability

  • Reliability
  • Punctuality

Benefits

Financial benefits

  • Gasoline paid

Other benefits

  • Paid time off (volunteering or personal days)
  • Parking available

 

How to apply

By email

 

[email protected]

Driver, truck

Kouraim Express
Montréal - 34.03km
  Transportation & Logistics Full-time
  20  -  25
Overview Languages French Education No degree, certificate or diploma Experience Experience an asset On the road  Work locations may vary. Frequent or constant travel is required f...
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Dec 30th, 2024 at 09:46

Retail Sales Associate Part-time Job

Bell Canada

Sales & Retail   Brossard
Job Details

The Bell Mobility team offers the best and latest mobile devices, wireless services and Internet of Things solutions to consumer and business customers, with the top speeds, coverage and reliability on Canada’s Best National Network. We love to innovate, embrace big challenges, and live for the newest technology

 

Responsibilities / Job Description

Bring your personality to the job
• You love helping people find the products that will make their lives better 
• You’re passionate about new technology and ready to explain it to anyone, from an expert to a novice
• You thrive in a fast-paced environment and have a flexible schedule
• Experience in Retail Sales, Customer Service or Hospitality is a definite asset
• At Bell, we don’t just accept difference—we celebrate it!
Get benefits and build a career path 
• We recognize your hard work through incentives, rewards, and employee discounts on services
• Full benefits package for full-time and part-time employees
• Online and in-class training to develop your skills, along with opportunities for career growth and promotions
• We also provide a flexible schedule that offers Full and Part Time hours 
Build great customer experiences that keep customers coming back to our stores 
• Be able to build a connection with customers to find the right products and services for them
• Provide a great experience and build loyalty with every customer, every day
• Enjoy the challenge of hitting sales targets
• Be excited to learn about new technology and services

#EmployeeReferralProgram

 

Adequate knowledge of French is required for positions in Quebec. 

 

Additional Information:

Position Type: Retail Stores 
Job Status: Regular - Part time 
Job Location: Canada : Quebec : Brossard 
Work Arrangement: [[externalWorkArrangement]]

Application Deadline: 01/13/2025

Retail Sales Associate

Bell Canada
Brossard - 22.61km
  Sales & Retail Part-time
The Bell Mobility team offers the best and latest mobile devices, wireless services and Internet of Things solutions to consumer and business customers, with the top speeds, covera...
Learn More
Dec 27th, 2024 at 12:30

French Bilingual Contact Center Rep II Full-time Job

Toronto-Dominion Bank

Customer Service   Brossard
Job Details

KEY ACCOUNTABILITIES

 

CUSTOMER

  • Create an exceptional customer experience with every client interaction and contribute to the ongoing improvement of the overall customer experience by ensuring advice, service, and inquiries and/or issues are managed promptly and effectively under all conditions
  • Identify customer needs and determine solutions to customer problems
  • Use ability to discover and advise on meeting/exceeding customer needs by asking curious questions
  • Offer comprehensive product knowledge and/or guidance as it relates to their respective business area
  • Ensure customer/partner problems are handled appropriately the first time, escalating issues when necessary
  • May identify cross-sell opportunities and/or refer customers/partners to internal Bank partners
  • Expected to meet the needs of customers/partners by offering advice/guidance based on their total financial situation and possessing a thorough knowledge of customer/partner life cycle needs
  • Identify cross-sell opportunities and/or refer customers/partners to internal Bank partners
  • Complete a broad range of financial transactions (e.g., withdrawals, bill payments, and/or other transactions, as necessary) in an accurate and efficient manner
  • Identify customer needs and determine solutions to customer problems, particularly as it relates to digital banking products and services

 

SHAREHOLDER

  • Contribute to the achievement of business objectives by identifying advice opportunities and referrals, enabling business growth
  • Promote full suite of products, advice, services and banking capabilities
  • Understand and apply operating policies and procedures
  • Contribute to business objectives for Operational Excellence
  • Support the timely and accurate completion of business processes and procedures
  • Escalate non-standard or hig- risk transactions / activities as necessary
  • Ensure documentation that is prepared / completed is accurate and properly reflects client / business intentions and is consistent with relevant rules / regulations
  • Support and participate in process improvement opportunities
  • Ensure necessary due diligence to support the accuracy of all customer transactions / activities
  • Be knowledgeable of and comply with Bank Code of Conduct

 

EMPLOYEE / TEAM

  • Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
  • Support the team by continuously enhancing knowledge / expertise in own area and participate in knowledge transfer within the team and business unit
  • Participate in personal performance management and development activities, including cross training within own team
  • Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
  • Contribute to a fair, positive and equitable environment that supports a diverse workforce
  • Act as a brand champion for your business area/function and the bank, both internally and/or externally

 

BREADTH & DEPTH

  • Requires developed knowledge and skills to offer service and advice for a range of product and services
  • Requires a broad knowledge and understanding of the full product suite, services and processes of the business area, and can be characterized as low to moderate in complexity/risk
  • Provide exceptional inbound and/or outbound service and/or advice support to customers/partners on a range of moderately complex financial products and services.
  • Provides recommendations and guidance to customers and / or internal partners
  • Provides solutions to problems in customer situations that are atypical or infrequent, or not covered by stated processes
  • Understands how the team integrates with others to accomplish business objectives
  • Impacts the quality, timeliness and effectiveness of the advice team or services provided to customers
  • Suggests improvements to work practices and advice or customer service processes to achieve results or improve efficiency of the advice team
  • Explains detailed and/or complicated information within the team; builds working relationships with customers and related teams
  • Identifies and resolves issues within discretion and authority on processes, transactions or escalates internally as required
  • Requires full proficiency gained through job related training to perform a range of activities
  • Generally reports to a Team Manager  

 

EXPERIENCE & EDUCATION

  • High School diploma, Undergraduate degree and/or
  • 1+years of relevant experience
  • NOTE:  Roles within this job family may require various accreditations and/or licenses based on the business supported and/or regulatory requirements

 

National Occupation Classification (NOC) Code 

14201 – Banking, insurance and other financial clerks (NOC)

 

Language Requirement (Quebec only):

*Remarque: Étant donné que cet affichage concerne de futurs postes vacants et qu’il servira à pourvoir de nombreux postes aux exigences comparables à l’avenir, nous invitons les candidats bilingues et francophones à poser leur candidature. Lorsqu’un poste sera à pourvoir, une évaluation des besoins en matière de langue sera effectuée pour déterminer si la connaissance d’une autre langue que le français est exigée.

French Bilingual Contact Center Rep II

Toronto-Dominion Bank
Brossard - 22.61km
  Customer Service Full-time
  45,700  -  61,000
KEY ACCOUNTABILITIES   CUSTOMER Create an exceptional customer experience with every client interaction and contribute to the ongoing improvement of the overall customer experience...
Learn More
Dec 27th, 2024 at 12:23

Administrative Support Clerk - Clinic Full-time Job

Telus Inc.

Administrative Jobs   Pointe-Claire
Job Details

Location:  Pointe Claire, QC, CA, H9R 4S3

 

Our TELUS Health MyCare clinic is looking for an Administrative Support Clerk to join our dynamic and professional team. We offer a pleasant work environment focused on customer service and listening to our patients’ needs. Our front-line team represents the clinic’s image, and reflects the customer experience that our visitors can expect. We want to offer a pleasant patient experience and ensure that our patients are seen as promptly as possible.

 

Why choose TELUS Health clinics?

 

  • Daytime scedule (nho evenings or weekends)
  • Possibility to work as a full-time or part-time employee at a later date, depending on job performance and availability
     

Our team and what we’ll accomplish together

 

As an Administrative Support Clerk, your core mission is to support our medical office assistants and provide timely administrative support. Our clinic is a fast- paced environment with friendly and compassionate team members and clinicians. You must demonstrate a strong collaborative attitude, be able to perform multiple tasks simultaneously, and work with a variety of software systems and tools.
 

What you’ll do

 

  • Support front desk team as required, including:
  • Greet patients and direct them to the appropriate contacts or services
  • Perform registration procedures
  • Give information and directives in person and by phone
  • Interview patients in order to complete forms, documents and case histories
  • Answer phone calls and return voicemails
  • Handle referrals and requests from physicians
  • Other front desk tasks (e.g. receive and forward mails, receive and forward phone calls)
  • Directing patients to the online booking
  • Perform general administrative duties

 

 

What you bring

 

  • High school diploma
  • 1-2 years of experience in a similar position or in office work
  • Bilingualism in French and English (spoken and written)
  • Good knowledge of Microsoft Office (Outlook, Excel, Word), computer skills
  • Strict observance of the confidential nature of patient information
  • Thorough, methodical, detail-oriented
  • Self-directed and organized
  • Focused on excellence in customer service
  • Demonstrated teamwork

 
Great-to-haves

 

  • Secretarial/Medical secretarial training
  • Experience in the medical field

Administrative Support Clerk - Clinic

Telus Inc.
Pointe-Claire - 46.43km
  Administrative Jobs Full-time
Location:  Pointe Claire, QC, CA, H9R 4S3   Our TELUS Health MyCare clinic is looking for an Administrative Support Clerk to join our dynamic and professional team. We offer a plea...
Learn More
Dec 26th, 2024 at 14:31

Brokerage Representative III Full-time Job

UPS

Customer Service   Granby
Job Details

This position is responsible of process the customs clearance (release) and/or confirm declarations for non-complex to complex shipments guided by the CCBS system and personal skills. This role requires the handling of delivery service and/or import permits requests if required and/or gathering and sending proper documentation to the government. This position assesses all fees for the importation of international packages and performs general brokerage tasks.

 

Job Type:Full-Time / Permanent

WorkdaysMondayto Friday(must be able to work ALL 5 days of the week)

Shift Hours:8.00 AM to 5.00 PM(must be able to work a minimum of 40 hrs. per week)

Durée du quart de travail: 8hours per day(requires flexibility with Start time)

Work Location:23 Bd de l'Aéroport Bromont, QC J2L 1A3

Hourly Wage: $to be defined

 

Key Responsibilities and Duties

  • Assess duties, taxes, and brokerage fees of imported commodities.

  • Ensures assessment of duties and taxes adhere to local Customs and Revenue Agency regulations.

  • Contact customers on brokerage related matters.

  • Entry the data from the open customer’s files, validate information, credit, and invoicing.

  • Collect supplementary information or documentation from customers, drivers, custom and other offices, etc., when required.

  • Identify customer profiles discrepancies.

  • Answer standard questions and requests from customers, drivers, customs, and other offices.

  • Work as team member with other partners: clients, employees, carriers, inbound agents.

  • Identify business opportunities.

  • Rapid and efficient support; dossiers in order, productivity in number of files prepared.

  • Process on time and error free the information.

  • Follow operational guidelines; cross-selling.

  • Cooperate and assist with internal team members.

 

Requirements

  • Bachelor's degree or International equivalent - Preferred

  • Excellent verbal and written communication skills:French 90% / English 10%

  • Level of French needed: proficiency 

  • 2 to 4 years of experience in customs operations - Required 

  • Customs Specialist (CCS) certification - Preferred

  • Brokerage certification - Preferred

  • Previous experience in a call center environment – Preferred

  • In-depth knowledge of customs operations, laws and regulations, and other government departments

  • In-depth knowledge of HS system, CUSMA (Canada, US, Mexico Agreement), and permit process

  • Intermediate computer skills: Microsoft Office

  • Strong analytical thinking, problem-solving, basic research, attention to detail, and time management skills

Compensation and Benefits

  • 2 weeks of paid vacation after one year of service.

  • Vision, health, and dental benefits after one year of service.

  • Overtime.

  • Weekly Pay/ Direct Deposit- Every Friday.

  • Immediate access to UPS ‘Employee Discounts’ upon hiring.

  • Paid training.

  • Pension Plan.

  • Free Onsite Parking.

  • Opportunity for advancement within a Fortune 50 Company.

Brokerage Representative III

UPS
Granby - 42.6km
  Customer Service Full-time
This position is responsible of process the customs clearance (release) and/or confirm declarations for non-complex to complex shipments guided by the CCBS system and personal skil...
Learn More
Dec 25th, 2024 at 15:37

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