1100 Jobs Found
Security Agent Full-time Job
Security & Safety MontréalJob Details
The security officer is positioned at the reception of the site offices. He performs administrative tasks while ensuring security officer responsibilities in order to guarantee the security of the premises.
Working hours
- Monday to Friday, 8:00 a.m. to 5:00 p.m., with some additional Fridays.
- Permanent position 40 hours per week
- Hours Various
Job Description
- Positioned at the reception of the site offices, providing initial contact with employees and customers.
- Administrative tasks, such as Purolator and various orders requested by the customer.
- Receiving calls and transferring them to different departments.
- Floor and camera surveillance.
- Access control (visitors, maintenance, employees).
- Patrols on the site
- Daily checks and inventory of first aid kit.
- Registration of new employees' contact details in the security system and printing of access cards.
- Additional administrative tasks to ensure the security of the premises.
Note: Specific duties may vary and be documented separately. Employee may not be required to perform all duties listed. Additional duties may be assigned and duties modified as business needs dictate.
Job Requirements
- Valid security guard license (BSP).
- Valid first aid certificate (CPR).
- Bilingualism - French and English.
- Computer skills.
- Good physical condition to carry out patrols.
- Excellent verbal and written communication skills.
- Customer service oriented with a friendly and professional approach.
#AF-Quebec
Security Agent
Securitas Canada
Montréal - 402.21kmSecurity & Safety Full-time
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Driver, truck Full-time Job
Transportation & Logistics MontréalJob Details
Overview
Languages
French
Education
- No degree, certificate or diploma
Experience
Experience an asset
On the road
Work locations may vary. Frequent or constant travel is required from the employee.
Responsibilities
Tasks
- Plan or adjust routes based on changing conditions, using computer equipment, global positioning systems (GPS) equipment, or other navigation devices, to minimize fuel consumption and carbon emissions
- Professionalism in customer service
- Drive as part of a two-person team or convoy
- Load and unload goods
- Oversee condition of vehicle and inspect tires, lights, brakes, cold storage and other equipment
- Perform emergency roadside repairs
- Record cargo information, hours of service, distance travelled and fuel consumption
Credentials
Certificates, licences, memberships, and courses
- Class 5/5F/G Licence (cars, small trucks and other 2-axle vehicles)
- Transportation of Dangerous Goods (TDG) Certificate
Experience and specialization
Documentation knowledge
- Driver logbook
- Inspection report (pre-trip, en-route, post-trip)
- Maintenance and repair reports
Transportation/travel experience
- Local
- Regional
Additional information
Transportation/travel information
- Valid driver's licence
Work conditions and physical capabilities
- Handling heavy loads
- Overtime required
Weight handling
- Up to 23 kg (50 lbs)
- More than 45 kg (100 lbs)
Own tools/equipment
- Cellular phone
- Steel-toed safety boots
Personal suitability
- Reliability
- Punctuality
Benefits
Financial benefits
- Gasoline paid
Other benefits
- Paid time off (volunteering or personal days)
- Parking available
How to apply
By email
Driver, truck
Kouraim Express
Montréal - 402.21kmTransportation & Logistics Full-time
20 - 25
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General labourer manufacturing Full-time Job
General Category AmherstJob Details
Job Description
- The candidate must transport raw materials, finished products, and equipment throughout the plant manually.
- The candidate must sort, pack, crate, and package materials and products.
- The candidate must assist machine operators, assemblers, and other workers.
- The candidate will be required to perform other labouring and elemental activities.
- The candidate will be responsible for cleaning machines and immediate work areas.
Job Requirements
- The candidate should be fluent in English language.
- The candidate must have a certificate of Secondary (high) school graduation.
- Training will be provided to the selected candidate.
- The candidate must be able to handle weight up to 23 kg (50 lbs).
- The candidate must be punctual.
- The candidate should be dependable.
- The candidate should have effective interpersonal skills.
- The candidate must have excellent oral communication skills.
- The candidate must be flexible.
- The candidate must be capable of acting on their own initiative.
- The candidate should be reliable.
- The candidate should be a good team player.
Work site environment
- The candidate must work in an environment with a high concentration of odours.
- The candidate must be able to work in dusty, hot, cold/refrigerated and dirty conditions.
- The work site environment is noisy, and the candidate must be able to work with complete concentration even in such conditions.
Additional information
Security and safety
- The candidate should be subjected to a thorough criminal background check.
Work conditions and physical capabilities
- The candidate must have the ability to work independently.
- The candidate should be able to work in fast-paced busy environment.
- The candidate should be required to perform repetitive tasks on frequent basis.
- The candidate should be required to handle heavy loads as part of routine work.
- The candidate should be prepared to perform physically demanding tasks as part of their daily work.
- The candidate must perform manual dexterity tasks.
- The candidate should have an eye for details.
- The candidate must have excellent hand eye coordination.
- The candidate must be willing to work in a standing position for extended periods of time.
- The candidate must be willing to work long hours in sitting, standing, and walking positions.
- The candidate will be expected to manage a large workload.
- The candidate should be willing to work under pressure.
Benefits
- Health, Financial and Other benefits will be provided to the selected candidate.
- Under Health benefits, the selected candidate will receive Dental plan, Disability benefits, Health care plan, Paramedical services coverage and Vision care benefits.
- Under Financial benefits, the candidate shall receive benefits in line with the collective agreement contract between the employer and the union representing a bargaining unit, as well as Group insurance benefits and Registered Retirement Savings Plan (RRSP).
- In addition to the Health and Financial benefits mentioned above, the selected candidate will receive Free parking, On-site amenities and Other benefits.
How to Apply
To submit your application, please use the given options if you are interested in applying.
By email
By mail
13 Tantramar Crescent
Amherst, NS
B4H 4J6
In person
13 Tantramar Crescent
Amherst, NS
B4H 4J6
Between 07:30 a.m. and 04:00 p.m.
By fax
902-667-7357
Note
Please include the following while sending the application
- Reference number- 4599 – Aerospace Component Fabricator
- Highest level of education and name of institution where it was completed
General labourer manufacturing
IMP Aerostructures
Amherst - 462.51kmGeneral Category Full-time
17.33 - 24.51
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Retail Sales Associate Part-time Job
Sales & Retail BrossardJob Details
The Bell Mobility team offers the best and latest mobile devices, wireless services and Internet of Things solutions to consumer and business customers, with the top speeds, coverage and reliability on Canada’s Best National Network. We love to innovate, embrace big challenges, and live for the newest technology
Responsibilities / Job Description
Bring your personality to the job
• You love helping people find the products that will make their lives better
• You’re passionate about new technology and ready to explain it to anyone, from an expert to a novice
• You thrive in a fast-paced environment and have a flexible schedule
• Experience in Retail Sales, Customer Service or Hospitality is a definite asset
• At Bell, we don’t just accept difference—we celebrate it!
Get benefits and build a career path
• We recognize your hard work through incentives, rewards, and employee discounts on services
• Full benefits package for full-time and part-time employees
• Online and in-class training to develop your skills, along with opportunities for career growth and promotions
• We also provide a flexible schedule that offers Full and Part Time hours
Build great customer experiences that keep customers coming back to our stores
• Be able to build a connection with customers to find the right products and services for them
• Provide a great experience and build loyalty with every customer, every day
• Enjoy the challenge of hitting sales targets
• Be excited to learn about new technology and services
#EmployeeReferralProgram
Adequate knowledge of French is required for positions in Quebec.
Additional Information:
Position Type: Retail Stores
Job Status: Regular - Part time
Job Location: Canada : Quebec : Brossard
Work Arrangement: [[externalWorkArrangement]]
Application Deadline: 01/13/2025
Retail Sales Associate
Bell Canada
Brossard - 399.75kmSales & Retail Part-time
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French Bilingual Contact Center Rep II Full-time Job
Customer Service BrossardJob Details
KEY ACCOUNTABILITIES
CUSTOMER
- Create an exceptional customer experience with every client interaction and contribute to the ongoing improvement of the overall customer experience by ensuring advice, service, and inquiries and/or issues are managed promptly and effectively under all conditions
- Identify customer needs and determine solutions to customer problems
- Use ability to discover and advise on meeting/exceeding customer needs by asking curious questions
- Offer comprehensive product knowledge and/or guidance as it relates to their respective business area
- Ensure customer/partner problems are handled appropriately the first time, escalating issues when necessary
- May identify cross-sell opportunities and/or refer customers/partners to internal Bank partners
- Expected to meet the needs of customers/partners by offering advice/guidance based on their total financial situation and possessing a thorough knowledge of customer/partner life cycle needs
- Identify cross-sell opportunities and/or refer customers/partners to internal Bank partners
- Complete a broad range of financial transactions (e.g., withdrawals, bill payments, and/or other transactions, as necessary) in an accurate and efficient manner
- Identify customer needs and determine solutions to customer problems, particularly as it relates to digital banking products and services
SHAREHOLDER
- Contribute to the achievement of business objectives by identifying advice opportunities and referrals, enabling business growth
- Promote full suite of products, advice, services and banking capabilities
- Understand and apply operating policies and procedures
- Contribute to business objectives for Operational Excellence
- Support the timely and accurate completion of business processes and procedures
- Escalate non-standard or hig- risk transactions / activities as necessary
- Ensure documentation that is prepared / completed is accurate and properly reflects client / business intentions and is consistent with relevant rules / regulations
- Support and participate in process improvement opportunities
- Ensure necessary due diligence to support the accuracy of all customer transactions / activities
- Be knowledgeable of and comply with Bank Code of Conduct
EMPLOYEE / TEAM
- Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
- Support the team by continuously enhancing knowledge / expertise in own area and participate in knowledge transfer within the team and business unit
- Participate in personal performance management and development activities, including cross training within own team
- Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
- Contribute to a fair, positive and equitable environment that supports a diverse workforce
- Act as a brand champion for your business area/function and the bank, both internally and/or externally
BREADTH & DEPTH
- Requires developed knowledge and skills to offer service and advice for a range of product and services
- Requires a broad knowledge and understanding of the full product suite, services and processes of the business area, and can be characterized as low to moderate in complexity/risk
- Provide exceptional inbound and/or outbound service and/or advice support to customers/partners on a range of moderately complex financial products and services.
- Provides recommendations and guidance to customers and / or internal partners
- Provides solutions to problems in customer situations that are atypical or infrequent, or not covered by stated processes
- Understands how the team integrates with others to accomplish business objectives
- Impacts the quality, timeliness and effectiveness of the advice team or services provided to customers
- Suggests improvements to work practices and advice or customer service processes to achieve results or improve efficiency of the advice team
- Explains detailed and/or complicated information within the team; builds working relationships with customers and related teams
- Identifies and resolves issues within discretion and authority on processes, transactions or escalates internally as required
- Requires full proficiency gained through job related training to perform a range of activities
- Generally reports to a Team Manager
EXPERIENCE & EDUCATION
- High School diploma, Undergraduate degree and/or
- 1+years of relevant experience
- NOTE: Roles within this job family may require various accreditations and/or licenses based on the business supported and/or regulatory requirements
National Occupation Classification (NOC) Code
14201 – Banking, insurance and other financial clerks (NOC)
Language Requirement (Quebec only):
*Remarque: Étant donné que cet affichage concerne de futurs postes vacants et qu’il servira à pourvoir de nombreux postes aux exigences comparables à l’avenir, nous invitons les candidats bilingues et francophones à poser leur candidature. Lorsqu’un poste sera à pourvoir, une évaluation des besoins en matière de langue sera effectuée pour déterminer si la connaissance d’une autre langue que le français est exigée.
French Bilingual Contact Center Rep II
Toronto-Dominion Bank
Brossard - 399.75kmCustomer Service Full-time
45,700 - 61,000
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Administrative Support Clerk - Clinic Full-time Job
Administrative Jobs Pointe-ClaireJob Details
Location: Pointe Claire, QC, CA, H9R 4S3
Our TELUS Health MyCare clinic is looking for an Administrative Support Clerk to join our dynamic and professional team. We offer a pleasant work environment focused on customer service and listening to our patients’ needs. Our front-line team represents the clinic’s image, and reflects the customer experience that our visitors can expect. We want to offer a pleasant patient experience and ensure that our patients are seen as promptly as possible.
Why choose TELUS Health clinics?
- Daytime scedule (nho evenings or weekends)
- Possibility to work as a full-time or part-time employee at a later date, depending on job performance and availability
Our team and what we’ll accomplish together
As an Administrative Support Clerk, your core mission is to support our medical office assistants and provide timely administrative support. Our clinic is a fast- paced environment with friendly and compassionate team members and clinicians. You must demonstrate a strong collaborative attitude, be able to perform multiple tasks simultaneously, and work with a variety of software systems and tools.
What you’ll do
- Support front desk team as required, including:
- Greet patients and direct them to the appropriate contacts or services
- Perform registration procedures
- Give information and directives in person and by phone
- Interview patients in order to complete forms, documents and case histories
- Answer phone calls and return voicemails
- Handle referrals and requests from physicians
- Other front desk tasks (e.g. receive and forward mails, receive and forward phone calls)
- Directing patients to the online booking
- Perform general administrative duties
What you bring
- High school diploma
- 1-2 years of experience in a similar position or in office work
- Bilingualism in French and English (spoken and written)
- Good knowledge of Microsoft Office (Outlook, Excel, Word), computer skills
- Strict observance of the confidential nature of patient information
- Thorough, methodical, detail-oriented
- Self-directed and organized
- Focused on excellence in customer service
- Demonstrated teamwork
Great-to-haves
- Secretarial/Medical secretarial training
- Experience in the medical field
Administrative Support Clerk - Clinic
Telus Inc.
Pointe-Claire - 420.09kmAdministrative Jobs Full-time
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Administrative Assistant Full-time Job
Administrative Jobs QuébecJob Details
As an Administrative Assistant, you will be primarily responsible for working with Financial Planners to support the development of new wealth management business acquisitions and relationships in target markets. Within this partnership model, you are an essential resource in the successful execution of day-to-day operational activities including, providing timely support, and delivering exceptional client experiences. In addition to enabling the growth and servicing of the Financial Planners client-base, you will be responsible to support and contribute to a national Administration team.
Is This Role Right for You?
The Scotia Financial Planning Team (SFP) is looking for a dynamic self-starter who embraces a team environment and shares our passion to helping each and every client realize their financial dreams! The Administrative Assistant is an excellent opportunity to be part of a vibrant, enthusiastic, and high-energy team.
- Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.
- Responsible to execute on capacity enablers (National Practice Standards) for Financial Planner to grow their business portfolios.
- Support operational excellence through the execution of day-to-day administrative tasks and activities.
- Influence a service excellence culture through the delivery of exceptional client experiences.
- Be a Trusted Business Partner; build cross-functional partnerships to optimize business outcomes.
- Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day tasks, activities, and decisions.
- Actively pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct.
- Champions a high-performance environment and contributes to an inclusive work environment.
Do You Have the Skills?
- Self-motivated and disciplined with solid organizational and effective task prioritization skills.
- Strong processing and inputting skills coupled with a high attention to detail and follow-through capabilities.
- Outstanding interpersonal, communication and listening skills (empathetic skills).
- Ability to build rapport, establish trust and communicate effectively.
- Ability to work in a faced-paced dynamic environment along with multiple partners and stakeholders to achieve shared objectives.
- Excellent team player with the ability to work independently.
- Possess a growth mindset, which involves having the desire to continuously develop skills, knowledge and experiences through active learning and curiosity.
- Solid understanding of the investment sales process, gained through experience in financial planning/sales role, and familiarity with the interrelationships among people, products, processes, and technology.
- Post-secondary degree in business or a related field, or equivalent working experience.
- Mutual Fund License is required.
- Bilingual in English and French is an asset.
What’s In It for You?
- You’ll be part of an inclusive and collaborative working environment that encourages creativity, curiosity and celebrates success.
- You’ll have the ability to make a lasting impact on clients.
- You’ll have the opportunity to make a significant impact, as you will contribute to revenue generation and growth.
- You’ll work with and learn from a diverse and talented team of administrative assistants, leading Financial Planners, and successful Sales Leaders.
- Supportive environment with coaches that are inspired to help you exceed your goals.
- Primarily work from home role with a mix of in-office work as required by business needs.
“Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English and French as they will be required to work closely with other groups from head office who operate primarily in English, and they will serve and English-speaking clientele.
Location(s): Canada : Quebec : Quebec
Administrative Assistant
Scotiabank
Québec - 169.42kmAdministrative Jobs Full-time
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Customer Experience Associate Full-time Job
Customer Service FrederictonJob Details
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:
- Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
- Processing day to day transactions
- Nurturing rich, long-standing relationships
- Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
- Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs
Is this role right for you? In this role you will:
- Build strong customer relationships and deliver excellent customer service
- Uncover and solve customers’ needs
- Explain complicated concepts simply
- Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
- Demonstrate an eagerness to learn and determination to succeed
Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:
- Have proven customer service skills through work or community involvement
- Are willing to assist in a professional, friendly and efficient manner
- Are available to work a flexible schedule
- Are comfortable in simple sales situations
- Have strong technical skills and the ability to promote digital and self-service banking options to our customers
What’s in it for you?
- The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
- A rewarding career path with diverse opportunities for professional development
- Internal training to support your career growth and enhance your skills
- An organization committed to making a difference in our communities – for you and our customers
- You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
- A competitive compensation and benefits package
Customer Experience Associate
Scotiabank
Fredericton - 301.97kmCustomer Service Full-time
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Outside Sales Representative Full-time Job
Sales & Retail Saint JohnJob Details
The Outside Sales Representative maintains strong customer relationships with existing customers while developing new customer potential by offering professional, effective and efficient solutions. The incumbent promotes and sells existing and new products to meet branch sales objectives and achieve sales results.
What’s in it for you?
- Full health care benefits starting day one.
- Career development and training opportunities
- Comprehensive benefits with premiums fully paid for by the company for the “Core” package.
- Life insurance, disability and wellness programs
- Retirement savings programs including RRSP and DC pension with up to 5.25% employer contribution
- Paid vacation and sick time and day off on your birthday!
- Bonus programs that include annual performance and profit sharing
- Employee discounts on top brands of plumbing and HVAC/R products
- Education reimbursement for employees
- Employee referral program
- Safety shoe reimbursement
What you will do:
- Communicates with existing customers to secure continuing sales and maintain strong customer relationships;
- Optimizes the existing customer base by promoting and selling existing and new products and services to our customers;
- Offers professional, effective and efficient solutions to customer inquiries;
- Provide quotations, technical support, literature, and other support/materials for customers;
- Develops new customer potential by examining market opportunities and potential customer needs, tailoring products and services, and selling solutions to potential customers;
- Providing direction, training, coaching and leadership to branch employees;
- Communicates customer concerns on inventory and delivery so that customer loyalty is maintained and patterns continually evolve with customers changing requirements;
- Participates in setting branch sales objectives and is accountable for achieving sales results (revenue, gross margin, account targets and monthly sales quotas);
- Advises the branches of pricing competitiveness to achieve margin expectations while, at the same time, ensuring flexibility in gaining large volume and/or new customer accounts
- Pro-actively communicates with Branch management on all aspects of customer alliances ensuring customers and branch expectations are met in a manner consistent with contract terms and any issues are immediately addressed;
- Provides feedback and recommendations on new products, services, and market conditions to customers, and branch management
- Participates in trade shows, training and associated product meetings where appropriate
What you will bring:
- A minimum of five (5) to seven (7) years experience in a similar role, preferably within the wholesale distribution industry
- Demonstrated ability to lead and build a successful team;
- Knowledge of Plumbing/HVAC industry products is required;
- Demonstrated sales and cold-calling experience, ideally within the industry;
- Consistently meeting deadlines within a fast paced work environment and works effectively within time constraints
- Strong ability to work independently to efficiently manage the assigned territory and accounts;
- Ability to develop and maintain strong relationships;
- Demonstrated initiative with the ability to work in a collaborative team based environment;
- Highly organized in prioritizing work and multi-tasking;
Salary Range: $70,000 - $75,000
Each resume submitted gets individually reviewed by our team and retained for 24 months if other new and exciting opportunities arise that match your skills and qualifications.
Please note: This position requires the result of a satisfactory criminal record check. A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position.
Outside Sales Representative
Wolseley Canada
Saint John - 389.43kmSales & Retail Full-time
70,000 - 75,000
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Brokerage Representative III Full-time Job
Customer Service GranbyJob Details
This position is responsible of process the customs clearance (release) and/or confirm declarations for non-complex to complex shipments guided by the CCBS system and personal skills. This role requires the handling of delivery service and/or import permits requests if required and/or gathering and sending proper documentation to the government. This position assesses all fees for the importation of international packages and performs general brokerage tasks.
Job Type:Full-Time / Permanent
Workdays: Mondayto Friday(must be able to work ALL 5 days of the week)
Shift Hours:8.00 AM to 5.00 PM(must be able to work a minimum of 40 hrs. per week)
Durée du quart de travail: 8hours per day(requires flexibility with Start time)
Work Location:23 Bd de l'Aéroport Bromont, QC J2L 1A3
Hourly Wage: $to be defined
Key Responsibilities and Duties
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Assess duties, taxes, and brokerage fees of imported commodities.
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Ensures assessment of duties and taxes adhere to local Customs and Revenue Agency regulations.
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Contact customers on brokerage related matters.
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Entry the data from the open customer’s files, validate information, credit, and invoicing.
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Collect supplementary information or documentation from customers, drivers, custom and other offices, etc., when required.
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Identify customer profiles discrepancies.
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Answer standard questions and requests from customers, drivers, customs, and other offices.
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Work as team member with other partners: clients, employees, carriers, inbound agents.
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Identify business opportunities.
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Rapid and efficient support; dossiers in order, productivity in number of files prepared.
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Process on time and error free the information.
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Follow operational guidelines; cross-selling.
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Cooperate and assist with internal team members.
Requirements
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Bachelor's degree or International equivalent - Preferred
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Excellent verbal and written communication skills:French 90% / English 10%
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Level of French needed: proficiency
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2 to 4 years of experience in customs operations - Required
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Customs Specialist (CCS) certification - Preferred
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Brokerage certification - Preferred
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Previous experience in a call center environment – Preferred
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In-depth knowledge of customs operations, laws and regulations, and other government departments
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In-depth knowledge of HS system, CUSMA (Canada, US, Mexico Agreement), and permit process
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Intermediate computer skills: Microsoft Office
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Strong analytical thinking, problem-solving, basic research, attention to detail, and time management skills
Compensation and Benefits
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2 weeks of paid vacation after one year of service.
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Vision, health, and dental benefits after one year of service.
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Overtime.
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Weekly Pay/ Direct Deposit- Every Friday.
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Immediate access to UPS ‘Employee Discounts’ upon hiring.
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Paid training.
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Pension Plan.
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Free Onsite Parking.
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Opportunity for advancement within a Fortune 50 Company.
Brokerage Representative III
UPS
Granby - 363.64kmCustomer Service Full-time
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Change Specialist Full-time Job
Administrative Jobs FrederictonJob Details
The Organizational Change Specialist, reporting to the Manager, Change & Enablement will lead organizational change support for a variety of projects, both new and existing. They will do this while working closely with stakeholders and project team members to create and execute change strategies/plans that maximize employee adoption and minimizes disruption/ resistance for project-based changes.
The Job Advertisement Template - General will also assist with the development, creation and execution of communications and training plans, as well as assess change impacts and prepare risk mitigation tactics.
This is a remote position that may require occasional travel to our corporate office in Fredericton and Hartland, New Brunswick.
How You’ll Help:
Strategy Development & Stakeholder Engagement
• Collaborating with stakeholders to understand organizational goals and objectives.
• Developing change management strategies and plans to support the implementation of organizational changes.
• Conducting impact assessments to identify potential risks and challenges associated with change initiatives.
• Assists with the sustainment/Business as Usual model (Super User Model)
• Engaging, guiding, and coaching key stakeholders, including leadership, sponsors, and change champions, on OCM best practices.
Change Implementation & Support:
• Collaborating with project teams to integrate change management activities into project plans.
• Coordinating and supporting the execution of change initiatives across different departments or teams.
• Tailoring communication materials and key messages to effectively engage and inform stakeholders throughout their change journey.
• Creates and presents Change Plans
• Build detailed plan for the support network (ex: SMEs, Super Users, etc.) and ensure support net-work individuals are identified from all required areas.
• Prepares materials for the onboarding, kick off, touch points, demos, etc. for all identified functional support network members.
• Partner with our Marketing and Communications department to provide communications support through the creation, editing and execution of communications as per the communication plan
Training and Resource Development:
• Assessing the impacts of change on different stakeholder groups and supporting the identification of training requirements.
• Coordinating the build of appropriate training and resources to meet the unique needs of team members.
• Monitoring and evaluating the effectiveness of training programs and making necessary adjustments.
• Assists in Training Logistics and Trainer Selection
Your Skills & Experience:
• Relevant post-secondary education, such as Business, Communications, Organizational Development, Adult Education or Human Resources, or a combination of education and experience will also be considered.
• Prosci® certification or equivalent certification from accredited institution is considered an asset
• 2-5+ years related experience in Organizational Change Management or a supporting perspective project environments in a communications, training or analysis capacity
• Experience working on large & small scale projects is considered an asset
• Experience applying and/or knowledge of change management principles, methodologies and tools is considered an asset
• Experience facilitating and guiding group workshops of various sizes and audience makeups.
• Acute business acumen and understanding of organizational issues and challenges.
• Highly Organized with the ability to support team members
• Ability to work well independently as part of a virtual team.
• Ability to establish and maintain strong relationships with stakeholder and project team members.
• Strong proficiency in MS Office
• Exceptional communication skills – both written and verbal
• English required, French is considered an asset
• Able to work independently while ensuring alignment with team members
• Subject to a criminal background check prior to employment
• Up to 10 percent travel may be required.
• Busy office environment with extensive computer work and handling of documentation
• May be required to visit other locations, including offices, terminals, maintenance shops, etc.
• This position is a hybrid position that will be based remote with the expectation of scheduled office work times throughout the year
Change Specialist
Day & Ross Inc.
Fredericton - 301.97kmAdministrative Jobs Full-time
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Internal communications advisor Full-time Job
Marketing & Communication MontréalJob Details
Does this speak to you? Would you like to put your passion to good use and join the corporate communications team as an Internal Communications Advisor ?
Concretely, what will your days look like ?
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Support the team in the development and implementation of internal communications plans and strategies .
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Write, edit and distribute clear and concise communications to team members.
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Manage internal channels (intranet, newsletter, Viva Engage) and ensure the quality and relevance of content .
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Support the planning and execution of internal corporate events that stimulate employee engagement ( holiday evening, recognition program, team meetings , etc.)
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Collaborate on the creation of various content for internal meetings.
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Prepare documents of all kinds (plans, presentations, key messages, etc.) .
What do you need to be an Internal Communications Advisor with us ?
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Have a bachelor's degree in communications or any other discipline relevant to the position .
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Have 3 years of relevant experience in internal communications and employee engagement, ideally in a corporate environment .
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Have strong organizational skills.
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Be able to manage multiple priorities simultaneously .
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Be autonomous , creative and able to work in a constantly changing environment .
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Demonstrate strong writing skills.
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Have a good sense of judgment and good ability to summarize and organize.
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Be able to travel occasionally to the company's various sites.
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Demonstrate strong ability to develop and maintain positive and lasting relationships with colleagues .
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Have solid knowledge of the MS Office suite.
Benefits that make a real difference:
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A group insurance program paid in part by the employer (drug, dental, travel, life, disability insurance, etc.) including a $500 health account;
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A bonus system to highlight and reward your work;
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A generous holiday policy;
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5 days of paid mobile leave upon your arrival at your post;
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Access to an employee and family assistance program (PAEF);
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A telemedicine service;
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An annual allowance of $200 for your sports and cultural activities;
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A day of paid leave during your move and for volunteering;
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Several discounts used so that you can carry out your real estate projects with complete confidence and at lower costs.
And we don't stop there, because we really care about you:
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A hybrid and flexible teleworking formula ;
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An integration process to quickly familiarize you with your work environment and our services;
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A work environment that prioritizes both your professional development and your personal growth;
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A social club that ensures your daily life with us is pleasant and stimulating;
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Collaborative teamwork where your wildest ideas are welcomed and even encouraged.
Internal communications advisor
EspaceProprio
Montréal - 402.21kmMarketing & Communication Full-time
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