All jobs within 400 km around Rivière-du-Loup

UPS is a diverse and equal opportunity employer.  Accommodations are available, on request, for candidates with disabilities taking part in the recruitment process.  If you are selected to participate in the recruitment process, please advise if you require accommodation for a disability.

The Supervisor, Truckload Customer Service McCain is responsible for a logistics team managing McCain Canadian & US order movement. This position is responsible for coaching, mentoring, and developing a positive environment for all team members. This position supports business in different time zones.

How You'll Help:

• Audit internal work processes to ensure accuracy and timeliness of data – Best Practices
• Monitor customer preset Factor of Satisfaction deadlines and SLAs
• Claim resolution
• Oversee accessorial charges and establish root cause and recovery
• Responsible for the timely, accurate and appropriate escalation of issues
• Work with manager and customers in order to quickly resolve issues in the most efficient manner
• Understand industry market conditions and communicate with the entire team issues that could impact operations as a whole
• Collaborating across Company departments and communicating with internal and external stakeholders to resolve issues and improve processes
• Support the Manager, Customer Service and Logistics with aligning people, work practices and systems capabilities to meet business needs
• Audit workload ensuring appropriate work balance for Truckload Specialists
• Responsible for regular team one on ones and group/desk checkins
• Establish strong relationships with McCain to continue growth and business support
• Provide internal communications on account details, including gaps, breakdowns and wins
• Collaborate to identify and implement resolutions/contingencies to meet customer departure and arrival expectations
• Motivate and coach team members while creating a positive group environment
• Create development plans for team members for growth in there current and potential future roles
• Schedule Training and participates in training
• Lead systems enhancements and user acceptance
• Completes performance reviews and provides constructive feedback
• Sets goals and objectives
• HR responsibilities
• Other related duties as may be required

Your Skills & Experience:

• Post-secondary education, preferably in business or international logistics
• A suitable combination of post-secondary education and experience may be considered
• Previous experience in international, ocean and/or air logistics an asset.
• A suitable combination of post-secondary education and experience may be considered
• Exceptional customer service and relationship management skills
• Highly self-motivated and positive attitude
• Advanced communication skills including the ability to relay information (verbal and written) between several parties and deliver a positive customer experience
• Strong Computer skills, including accuracy and efficiency in data entry and the use of MS Outlook, Excel & Word; experience with Sales Force and Cargowise an asset; the ability to learn new programs
• Troubleshooting and problem solving skills, with the ability to evaluate current situation, respond quickly to changing requirements, and execute accordingly
• Strong organizational and time management skills, including the ability to work under pressure in a fast paced setting, multitask and prioritize in a deadline driven environment
• Ability to work independently and to collaborate with others to meet customer expectations
• Ability to identify efficiency opportunities and to execute the ideas
• Ability to manage a high volume of emails on diverse set of topics

ob Duties

• To load and unload freight, scan, and sort freight within the facility.
• Required Knowledge, Skills, and Abilities
• High School Diploma or GED preferred
• FedEx Canada operations and Canadian Customs regulations - (Preferred)
• Good interpersonal skills
• Ability to successfully complete all basic and recurrency training.
• Must have the ability to lift 70 lbs & maneuver any package weighing up to 150 lbs with appropriate equipment

GRADE: 79

DISCLAIMER

This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. The incumbent of this position is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, must be able to operate in an PC windows environment, have the ability to successfully complete all recurrence training and maintain annual accreditations where applicable and work varying shifts based on business needs. If the incumbent resides in the province of Quebec, you must be bilingual (French and English). In addition to the usual factors used in the selection process, all candidates for positions that require driving as a core competency require a valid driver's license (e.g. Class 5,G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application. Further, candidates will be assessed through careful consideration of: 1) their current driver's abstract; 2) their performance during application interviews; and 3) their performance on any driver competency assessments administered

• Location: 207 Rue des Alouettes, St Alphonse de Granby, QC J0E 2A0, Canada

Additional Posting Information:Pay rate: $19.79/ hour- Taux de rémunération : 19,79 $/heure

Job Description

• The candidate must maintain professionalism in customer service.
• The candidate must load and unload goods.
• The candidate must operate and drive straight or articulated trucks in order to transport goods and materials.
• The candidate must oversee the condition of the vehicle and inspect the brakes, tires, lights, cold storage, and other equipment.
• The candidate will be responsible for performing pre-trip, en route, and post-trip inspections, as well as overseeing all vehicle aspects.
• The candidate will be responsible for receiving and relaying information to central dispatch.
• The candidate will be responsible for recording cargo information, hours of service, distance travelled and fuel consumption.
• The candidate must handle and transport dangerous goods.
• The candidate will be responsible for ensuring the smooth operation of equipment.
• The candidate must deliver goods to customers.

Job Requirements

• The candidate should be fluent in French language.
• The candidate must have a certificate or diploma in other trades.
• The ideal candidate will have at least 7 months to less than 1 year of experience in a related industry.
• The candidate must have a Class 1/1F/A Licence (semi trailer trucks) and a Driver’s License (Class 1 or A).
• The candidate must be able to handle weight up to 45 kg (100 lbs).
• The candidate should have effective interpersonal skills.
• The candidate must be flexible.
• The candidate should have good judgemental skills.
• The candidate should be reliable.
• The candidate must be hardworking.

Work setting

• The candidate’s relocation costs should not be covered by the employer; if the company does not provide a relocation package, you may request an advance on your earnings to cover some of your moving expenses.

Experience and specialization

Documentation knowledge

• The candidate must be knowledgeable about accident or incident reports, dangerous goods occurrence reports, driver logbooks, inspection reports (pre-trip, en-route, and post-trip) and trip reports.

Type of trucking and equipment

• Trucking and equipment types include straight truck (4,600kg+ or 10,000lbs+ with 3+ axles) and tractor-trailer.

Transportation/travel experience

• The candidate must have transportation and travel experience at international, local, national, provincial/territorial, and regional levels.
• The candidate must have both long-haul and short-haul travel experience.

Additional information

Security and safety

• The candidate should undergo a thorough criminal record check, driver’s licence validity check, and driving record check (abstract).

Transportation/travel information

• The candidate must be able to drive a manual transmission vehicle.
• The candidate must have a valid driver’s licence.

Work conditions and physical capabilities

• The candidate should be required to handle heavy loads as part of routine work.
• The candidate should be willing to work for long hours in sitting positions.

Own tools/equipment

• The candidate must have steel-toed safety boots and a safety vest.

Benefits

• Health, Financial, Long term and Other benefits will be provided to the selected candidate.
• Under Health benefits, the selected candidate will receive Dental plan, Disability benefits, Health care plan and Vision care benefits.
• Under Financial benefits, the candidate shall receive benefits in line with the collective agreement contract between the employer and the union representing a bargaining unit, as well as Group insurance benefits, Life insurance and Pension plan.
• Under Long term benefits, the selected candidate will receive Long-term care insurance that covers all or part of assisted living facilities and in-home care for people 65 or older or with a chronic condition that needs constant supervision.
• In addition to the Health, Financial and Long term benefits mentioned above, the selected candidate will receive Free parking, Employer-paid learning/training, Other benefits and Paid time off (volunteering or personal days).

How to Apply

If you wish to apply, please utilize the provided options to submit your application.

Location: 300, chemin du Tremblay, Boucherville, QC J4B 5X9

By email

[email protected]

By fax

450-641-1216

All members of our warehouse team are an integral part of our business, ensuring that every order is prepared and delivered to our customers on time, while ensuring the cleanliness of the warehouse space and inventory maintenance.

What are the benefits for you?

• Normal opening hours Monday to Friday
• Full benefits with fully Company paid premiums for the basic kit from the first day of employment
• Professional development and training opportunities
• Life, Disability and Wellness Insurance Program
• Retirement savings programs, including an RRSP and a defined contribution pension plan, with an employer contribution of up to 5.25%
• Paid vacation and sick leave, and a day off on your birthday!
• Bonus programs that include annual performance bonuses and a profit sharing plan
• Employee discounts on top brands of plumbing and HVAC/R products
• Tuition reimbursement for employees
• Employee Referral Program
• Reimbursement of safety shoes

What you will do 

• Load and unload products in a timely manner to meet delivery deadlines and customer commitments.
• Receive incoming shipments and verify their accuracy.
• Promptly place products in appropriate areas of the warehouse.
• Prepare, pack and ship customer orders, including preparing documents for shipping.
• Liaise with transportation companies and internal/external customers to determine shipping priorities.
• Ensure safety and maintenance procedures are maintained in the shipping area.

What you will bring

• Previous warehouse experience required
• Knowledge of industry products (plumbing and HVAC/R), an asset
• Basic general computer skills required, including Microsoft Office
• Exceptional customer service and communication skills
• Reliability and willingness to take initiatives
• Ability to regularly lift a load of up to fifty pounds (50 lb/23 kg)
• Forklift operating certification or ability to obtain certification
• WHMIS and dangerous goods transportation certification, an asset

Each submitted resume is individually reviewed by our team and kept for 24 months in case a great new opportunity that matches your skills and abilities arises.

Please note that this position requires the result of a satisfactory criminal record check. A criminal record under the Criminal Code and/or another federal criminal record does not automatically mean that you will not be eligible for the position.

Overview

Why is this position important? 

Our  cashiers are in contact with customers and ensure pleasant conversations and efficient transactions with them in order to create a memorable shopping experience in store.   

What you will do 

·         Provide excellent customer   service

·         Scan items and process customer transactions accurately  

·         Support the implementation of company   promotions and programs

·         Process cash and credit    card transactions

·         Keep the cash register area clean and well stocked with essential   supplies

·         Assist customers by answering their general questions  

·         Maintain a positive environment in the store  

Who you are 

·         You have a team spirit and good communication skills  

·         You know how to adapt to a dynamic   environment

·         You are resourceful and courteous when customers ask for information 

·         You are motivated to learn new things and provide excellent customer service 

The experience you bring 

·         Good news! No previous experience is required. We offer training to ensure your success! 

419 boul Jessop, Rimouski, Quebec, G5L 7Y5, Canada

What you bring 

·         The flexibility to work a variety of shifts, including days, evenings and weekends  

·         Ability to move 25 lbs and remain in a stationary or standing position for the duration of shifts  

You have the privilege of building strong relationships with each customer and are the primary point of contact for establishing orders for delivery. You work closely with our outside sales team and warehouse team to ensure deliveries are fulfilled and communicated correctly to everyone involved in the shipping process.

What are the benefits for you?

• Normal opening hours Monday to Friday
• Full benefits with fully Company paid premiums for the basic kit from the first day of employment
• Professional development and training opportunities
• Life, Disability and Wellness Insurance Program
• Retirement savings programs, including an RRSP and a defined contribution pension plan, with an employer contribution of up to 5.25%
• Paid vacation and sick leave, and a day off on your birthday!
• Bonus programs that include annual performance bonuses and a profit sharing plan
• Employee discounts on top brands of plumbing and HVAC/R products
• Tuition reimbursement for employees
• Employee Referral Program
• Reimbursement of safety shoes

What you will do:

• Assume responsibility for order processing, which includes quoting prices within established margins, sourcing additional products and creating purchase orders.
• Enter quotes and orders into the system accurately and in a timely manner.
• Ensure accuracy in pricing, inventory and order information provided to customers.
• Establish and maintain relationships with new and existing customers via telephone or email with the goal of driving additional sales.
• Prepare quotes and process orders on behalf of outside sales staff.
• Respond to customer requests promptly.
• Achieve sales goals set by management by promoting or upselling products.
• Adhere to the Company's safety policies and regulations.

What you will bring:

• Previous experience in inside sales in a related industry
• DEC in building mechanics or DEP in plumbing and heating (an asset)
• General computer skills including Microsoft Office; knowledge of AS400 system an asset
• High level of commitment to providing exceptional customer service
• Proven initiative and ability to work independently and in a collaborative team environment
• Strong organizational skills with respect to prioritizing and completing multiple tasks on a regular basis

Each submitted resume is individually reviewed by our team and kept for 24 months in case a great new opportunity that matches your skills and abilities arises.

Please note that this position requires the result of a satisfactory criminal record check. A criminal record under the Criminal Code and/or another federal criminal record does not automatically mean that you will not be eligible for the position.

Job category: Nursing
Job posting ID: 6758

Employment status: Regular part-time
Position's anticipated start date: 2025-02-18 

Possible schedule/FTE: Minimum hours are guaranteed at 45 hours bi-weekly

Classification: CUPE 3728
Salary/Rate of pay: $37.56

Application deadline: Until filled 
Application requirements:

• Your up-to-date resume.
• We recommend you save a copy of the job posting for reference throughout the recruitment process.

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.