All jobs within 500 km around Oromocto

Operations Manager 

Full-time

Quebec, QC

Shift: 1 pm - 10 pm

As an Operations Manager, you are accountable for ensuring that the dock employees are working in a safe and efficient manner. You are responsible for ensuring smooth operations, efficiencies, people management, freight flow, change implementation, and safety, aligned to operational expectations and guidelines.  

This position is all about the effective management of freight flow through the management of people and safety, continuous improvement, problem solving and effective communication.   

How You’ll Help: 

• Lead and manage a fast paced and high volume dock operation though a team of supervisors, lead hands, and front line employees. 
• Coach and develop team members using a positive attitude, collaboration, clear communication, and direction.  
• Make informed decisions based on safety, service, and productivity standards, with an understanding of company processes, policies and procedures. 
• Initiate and lead process and customer experience improvements, while meeting deadlines and controlling costs. 
• Understanding and use of key metrics used to manage terminal performance, including load factor, on-time delivery, LMS, and freight flow. 
• Recognize problems and work with others towards a practical and speedy resolution. 
• Leads teams of supervisors, lead hands and front line employees in a 24/7 environment. 
• Other related duties related as may be required. 

Your Skills and Experience: 

• Post-secondary education in transportation or logistics preferred.  A suitable level of practical experience may be considered in lieu of education. 
• Trained in the Transportation of Dangerous Goods 
• WHMIS certified. 
• 3-5 years’ experience in a terminal setting, preferably in the transportation industry. 
• Experience leading a team of front line employees, managers, and supervisors 
• Contributing to the development of and managing to an annual operating budget. 
• Strong leadership skills, including the ability to get things done through others and people development. 
• Computer skills with MS Office products and web based programs.  Experience with AS400 a definite asset 
• Safety oriented 
• Good communication skills, verbal and written 
• Strong problem solving skills 
• Customer oriented 
• Ability to multi task and prioritize workload 
• English, other languages an asset 
• Bilingualism in English and French required for terminals located in the Province of Quebec. 

International Logistics Coordinator  

Full-time/Temporary

Florenceville-Bristol, NB

Contract: 18 months

The International Logistics Coordinator will ensure a positive customer experience in the movement of orders internationally through carrier partners, including but not limited to, ocean liners, air carriers, and over the road movement, with a focus on claims-free, on-time service, protection and growth of revenue and margin, while meeting and striving to exceed service expectations

How You’ll Help: 

• Receive, analyze, and process booking information from customers in order to identify and confirm appropriate routes, verify service requirements, and enter information into Cargowise
• Complete required ocean carrier documentation for pickup and release at destination
• Track and trace orders to ensure on time departure and arrival and to proactively notify customers of any variances 
• Understand the wide array of capabilities and schedule of designated carriers and make appropriate matches to customer requirements
• Coordinate carrier bookings, follow throughout the duration of the order, and communicate with the customer, as required
• Mitigate additional charges through investigation, data integrity and assist with maintaining the accuracy of carrier information
• Coordinating customs clearance and cross border documentation
• Escalate issues according to established procedures in a timely, accurate and appropriate manner
• Work with specialist, supervisor, managers, and customers in order to quickly and efficiently resolve issues 
• Understand industry market conditions and communicate with the entire team issues that could impact operations as a whole
• Revenue and cost entry and verification for billing and payables, escalating disputes, working with vendors to mitigate charges
• Establish strong relationships with both McCain & 3rd Party customers to continue growth and business support
• Provide internal communications on account details, including gaps, breakdowns and wins
• Collaborate to identify and implement resolutions/contingencies to meet customer departure and arrival expectations 
• Other related duties as may be required 

Your Skills and Experience: 

• Post secondary education, preferably in business or international logistics.
• A suitable combination of post secondary education and experience may be considered.
• Previous experience in international, ocean and/or air logistics an asset.
• Exceptional customer service and relationship management skills
• Advanced communication skills including the ability to relay information (verbal and written) between several parties and deliver a positive customer experience
• Strong aptitude and skills with computers, including accuracy and efficiency in data entry and the use of MS Outlook, Excel & Word; experience with Sales Force and Cargowise an asset
• Troubleshooting and problem solving skills, with the ability to evaluate current situation, respond quickly to changing requirements, and execute accordingly
• Strong organizational and time management skills, including the ability to work under pressure in a fast paced setting, multitask and prioritize in a deadline driven environment; appropriate sense of urgency
• Ability to work independently and to collaborate with others to meet customer expectations
• Ability to work flexible hours to meet customer needs both locally and internationally
• Strong English (written and spoken) required
• Bilingual in French and/or Spanish may be required depending on assigned customers; always an asset 

8734 Main Street, Unit 3, Florenceville-Bristol, NB, E7L 3G6, CA

Dock Supervisor
Full-time, Permanent, night shift
Quebec, QC

As a Dock Supervisor, you are accountable for ensuring that the dock employees are working in a safe and efficient manner. You are responsible to ensure smooth operations, efficiencies, people management, freight flow, change implementation, and safety, aligned to operational expectations and guidelines. This position is all about the effective management of freight flow through the management of people and safety, continuous improvement, problem solving and effective communication.

How You’ll Help
•    Lead and manage a fast paced and high volume dock operation though a team of supervisors, lead hands, and front line employees to ensure the accurate and timely completion of all dock activities and supporting office tasks.
•    Coach and develop team members using a positive attitude, collaboration, clear communication, and direction. Make informed decisions based on safety, service, and productivity standards, with an un-derstanding of company processes, policies and procedures.
•    Initiate and lead process and customer experience improvements, while meeting deadlines and con-trolling costs.
•    Understand and use key metrics to manage terminal performance, including load factor, on-time de-livery, LMS, and freight flow.
•    Prioritize the unloading and loading of freight, moving all damaged freight and returns appropriately.
•    Recognize risks and problems and work collaboratively with others to practical and speedy resolu-tion. 
•    Ensure and monitor the continuous flow of communications and information relating to freight deliv-ery so the appropriate parties are aware of solutions/actions to be taken to ensure safe and timely operations.  
•    Other related duties related as may be required.

Your Skills & Experience: 
•    Minimum of secondary education, with preference of post-secondary education (general stream), or a combination of education and experience.
•    Forklift certified
•    Trained in the Transportation of Dangerous Goods
•    WHMIS certified
•    Previous Transportation or operational experience is preferred, various roles within transportation would be beneficial 
•    3-5 years’ experience in a terminal setting, preferably in the transportation industry.
•    Experience leading a team of front line employees, managers, and supervisors
•    Contributing to the development of and managing to an annual operating budget.
•    Strong leadership skills, including the ability to get things done through others and people develop-ment.
•    Computer skills with MS Office products and web based programs.  Experience with AS400 a defi-nite asset
•    Safety oriented
•    Good communication skills, verbal and written
•    Strong problem solving skills
•    Customer oriented
•    Ability to multi task and prioritize workload
•    English, other languages an asset
•    Able to work with little supervision
•    Provides basic leadership and guidance to dock workers to ensure safe and efficient handling of cargo.
•    Relays information from the Operations Manager to Dock Workers and keeps the Operations Man-ager updated with dockside operations.

Overview

Overview

Overview

As a Spot Quoter, your main responsibility is to ensure the accuracy of the company’s quotes when presenting them to customers over the phone. You will also be responsible for maintaining positive relationships with customers. This position requires a deep understanding of company guidelines and the ability to work independently while also effectively communicating with team members.

How You'll Help:

• Provide spot quotes on rates to customers over the phone
• Receive and process phone calls, emails and web requests from customers through an automated system
• Gather necessary information from customers and calculate shipment rates.
• Inputs spot quote into the system so that it can be matched to the bill of lading.
• Create and manage cases within Salesforce for all customer inquiries and interactions.
• Maintain a positive customer relationship through clear and effective communication.
• Adhere to company guidelines to ensure accuracy and efficiency in quoting processes

Your Skills & Experience:

• Minimum high school diploma and/or One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.
• Prior pricing experience in transportation would be an asset.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume

To apply, visit our Careers page at dayross.com.

If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview. 

Security Agent | Donnacona - Permanent 40 H – 24/7 - $22.14/H

SECURITAS  is currently recruiting a security guard for a data center in Donnacona under construction, looking to work in a high-energy environment, you have good interpersonal skills, a sense of customer service and you are able to work in a team this role is for you.  Great opportunity for those who are starting out in the private security sector wanting to familiarize themselves quietly with the environment .

Security agent position to fill the following shift:

• Availability:  day, evening and night, 7 days a week for a maximum of 40 hours
• The candidate must speak French 
• 5 years of residency in Canada REQUIRED

The exact salary is $22.14/H including bonuses

Job Requirements:

• Valid security agent license (BSP)
• Valid first aid certificate (CPR)
• ASP construction (Desirable)
• Customer service skills
• Proactive, punctual and professional

Main tasks to be accomplished:

• Patrolling (rounds)
• Do surveillance
• Report incidents
• Be alert to any potential hazards in the building and report them
• Satisfy customer requests

Please note that only selected candidates will be contacted for an interview. We thank you for your understanding .

Securitas Canada is an equal opportunity employer. We encourage applications from all four designated groups—women, Indigenous communities, visible minorities, and persons with disabilities.

#AF-Quebec

Overview

Truckload Specialist
Full-time
Hartland, NB

Responsible for ensuring complete customer satisfaction by responding to customer calls, answering questions, and solving issues related to truckload orders. 

How You’ll Help

• Maintain a healthy working relationship with assigned client base
• Communicate with the terminals to ensure continued on-time service
• Build customer trips in our Truck Mate system
• Schedule delivery appointments to increase “load & go”/direct delivery system
• Open and maintain cases within Sales Force based on all customer inquiries/interactions via phone or e-mail.
• Answer general customer service inquiries related to truckload shipments
• Oversee truckload traffic flow for customers shipping full loads
• Complete daily tracking reports

Other duties related to truckload customer service as may be required.

Your Skills & Experience: 

• Minimum high school diploma; post-secondary education in business, logistics or administration is a strong asset
• An equivalent combination of education and experience may also be considered
• Previous customer service experience in the transportation industry is a strong asset. 
• Advanced communication skills – both verbal and written
• Strong computer skills, particularly MS Office, Excel and Outlook, as well as web based products and an aptitude for learning new software.  Knowledge and /or experience with Truck Mate and Sales Force is a strong asset.
• Accuracy in keyboarding and data entry
• Demonstrated customer service skills
• Strong conflict resolution skills
• Ability to manage deadlines and work independently in a fast paced, high transactional environment
• Analytical with strong problem solving skills
• English, other languages an asset
• Independent contributor