1168 Jobs Found
Driver Helper Full-time Job
Transportation & Logistics OttawaJob Details
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
“UPS is the world’s largest package delivery company and a provider of supply chain management solutions.”
Position Summary:
This part-time seasonal position assists UPS Package Drivers with deliveries and pick-ups of UPS packages at UPS drop boxes and customer locations in and around Vanier area . This role involves performing physical work in a fast-paced environment, including continual lifting, lowering and carrying packages. This position ensures the best customer service through efficiency and dedication.
Responsibilities:
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Meet UPS driver at your assigned local meet point
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Deliver and pick up UPS packages efficiently and effectively
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Learn and properly execute UPS package handling/delivery methods
Requirements:
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Part time position, 3-5 hours a day
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Must be able to lift up to 70 lbs. (32 kg) unassisted
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Strong customer service skills
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Must be able to work outside in all weather conditions
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Must be able to deliver packages by means ofwalking
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Work hours may vary depending on the work volume
Compensation:
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Hourly pay rate: $17.30/hr.
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Weekly pay
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Paid training
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Note: This is a Unionized role and monthly union deductions will apply
Perks:
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Work locally in neighborhoods/areas around your home
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Opportunities for advancement within a Fortune 500 company
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Immediate access to 'UPS Employee Discount' program upon hire
Note:
The duration of the contract is until the end of December 2024 with a possibility of extension depending on the work volume.
Driver Helper
UPS
Ottawa - 7.94kmTransportation & Logistics Full-time
17.30
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Facilities Maintenance Mechanic Millwright Full-time Job
Maintenance & Repair DorvalJob Details
Air Canada is presently looking for a dynamic individual to fill a permanent full-time position as of a Facility Maintenance Mechanic at Montreal Dorval.
Description:
- Perform preventative maintenance & servicing to Building related mechanical equipment.
- Investigate and troubleshoot faulty Hangar Doors, Overhead doors, fire doors, etc.
- Ability to install, maintain, repair, dismantle, and reassemble machinery.
- Ability to use welding equipment, hand, and power tools as necessary.
- Perform minor repairs including replacement of gearboxes, sprockets, chains, door
panels - Perform visual inspections of buildings to maintain Building Code standards.
- Ability to do repair and maintenance on HVAC unit.
- Ensure all work is completed in a safe manner and complies with applicable industry
standards. - Performing other facility related duties as requested.
- Team oriented individual with demonstrated ability to work unsupervised and self
directed. - Able to work under pressure.
- Able to work shifts, including weekends & participate in on-call rotation.
Your benefits
As one of the leading employers in Canada, we like to ensure our employees are well rewarded with a range of benefits including:
- Air Canada staff love to travel and we have one of the most generous employee travel programs in the industry. You will be eligible for travel privileges for yourself and other eligible persons once you’ve completed twenty-eight (28) weeks of service.
- We value your wellbeing which is why we offer a wide variety of benefit plans, including health and dental, for you and your family.
- Training and development tools to help unlock your full potential.
Qualifications
- Must posses valid Driver’s licence with clean abstract
- Must posses an Interprovincial Journeyman Millwright license or Red Seal
- Must posses a Tag1 Gas license, Halocarbure Gas license and Refrigeration license CCQ.
- Minimum 3 years field experience.
- Knowledge of building mechanics, Hangar door systems, control systems, BMS system (Trane/Siemens), Mechanical system operation, MIG welding, CMMS
- Candidate must have excellent written and oral communication skills and be detailed oriented.
- Basic computer knowledge (Word, Excel, e-mail and internet).
- Employees in this role, conduct safety-critical work and as such, Air Canada medical standards must be met in order to qualify for the role. Candidates will be subject to a medical evaluation, including a drug and alcohol test and are expected to be free of any intoxicating substances.
- Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.
- Must be able to obtain and maintain any applicable transportation security clearances and additional authorizations depending on the work location. Please refer to TransportCanada site for more details.
- 5th Class Power Engineer ticket required as part of the probation
Linguistic Requirements:
Based on equal qualifications, preference will be given to bilingual candidates.
Diversity and Inclusion
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.
Facilities Maintenance Mechanic Millwright
Air Canada
Dorval - 154.28kmMaintenance & Repair Full-time
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Terminal Manager Full-time Job
Transportation & Logistics LavalJob Details
As a Terminal Manager, you are responsible to safely lead the terminal team to meet stakeholder expectations with respect to service, quality and productivity. You are responsible for managing operational costs while operating within a network. This position is about driving change, developing and engaging teams and continuous improvement.
How You’ll Help
• Empower and lead team to meet organizational objectives.
• Develop KPI’s to drive service, quality and safety
• Ensuring supervisors improve safety results by leading regular safety blitzes and safety walkabouts, and developing a culture of peer-to-peer safety interaction
• Interact with other Operations departments and supervisory teams at other Terminals to enable on-time service and quality
• Successfully manage multiple issues with competing priorities simultaneously
• Manage budget and workforce productivity
• Prioritize and manage customer shipments to maximize profit
• Develop Supervisors and employees through evaluation of their performance, providing pinpointed feedback and subsequently providing coaching and guidance
Your Skills & Experience:
• Minimum of secondary education, with preference of post-secondary education.
• 5-8 years of experience leading teams, developing talent and managing culture and performance
• Ideal to have leadership experience in transportation or operations as well as various roles in transportation
• exceptional leadership and influencing skills, including the ability to effectively get things done through others, lead by example, coach, and support staff and other leaders
• strong conflict resolution skills and leadership
• results driven
• a strong sense of customer service and urgency, troubleshooting and problem solving skills;
• strong interpersonal and communication skills, both verbal and written
• computer skills including the Microsoft Suite and preferably, Truck Mate
• the ability to lead and reinforce a strong culture of workplace safety
• English and French (verbal/written/spoken) required
• Able to work with little supervision
• This role is accountable to the Regional Director
• Subject to a criminal background check prior to employment
• Travel is typically not required; may happen on an occasional basis
• Office environment with computer work and handling of documentation
• Terminal visits across the region
• Extended period sitting in a work station working on a computer and on a phone
• Normally Monday to Friday, day time hours but may be required outside of these hours
• Follows all company expectations to promote a safe work environment. Perform all work safely in a fast-paced work environment. Required PPE must be worn at all times
Terminal Manager
Day & Ross Inc.
Laval - 160.36kmTransportation & Logistics Full-time
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Graphiste / Graphic Designer Full-time Job
IT & Telecoms MontréalJob Details
The opportunity
CBRE Montreal is actively seeking a proactive and dynamic professional to create best in class promotional material and assist in the execution of a variety of marketing tasks. The qualified candidate must have advanced graphic design experience and be comfortable with layouts; he or she must demonstrate a positive attitude with excellent team spirit. This is a full-time permanent position requiring an in-office presence based out of our Ville Saint-Laurent branch.
Main responsibilities
· Produce high quality marketing materials including
o pitch presentations
o property and portfolio flyers and brochures
o online newsletters
o social media campaigns;
· Bring creativity and innovation to existing marketing materials and practices and propose new avenues;
· Other tasks may be added.
What we require
· 2-4 years of experience in a related field, or a combination of work and educational experience;
· Proficiency in Adobe Creative Suite (InDesign, Photoshop, Illustrator), After Effects and Premiere Pro - an asset;
· Excellent layout skills, innovative spirit and attention to detail;
· Bilingual English/French, spoken and written;
· Experience with social media marketing, web marketing and corporate design an asset;
· Strong communication, organizational and analytical skills;
· Efficiency, speed and reliability in a team environment;
· Ability to work to tight deadlines with minimal supervision and to reprioritize to meet new projects/demands;
Graphiste / Graphic Designer
CBRE
Montréal - 167.27kmIT & Telecoms Full-time
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Maintenance Helper Part-time Job
Maintenance & Repair OttawaJob Details
Application Close: 05/12/2024
JOB SUMMARY
The mandate of Facility Operations is to operate and maintain all City facilities and City-managed buildings, which represents approximately 900 buildings and includes police, fire, libraries, child care, paramedic posts, recreation, culture, public works, City Hall and other administrative buildings, long-term care facilities, and facility outdoor property. The Facility Operations units deliver facility management and maintenance services within assigned geographic and/or specialty areas.
You are responsible for performing duties associated with the operation and maintenance of all City facilities including but not limited to; minor maintenance and carpentry tasks, painting, grounds maintenance, snow removal, basic repair duties for facilities equipment and general housekeeping tasks while maintaining a high standard of cleanliness and customer service. You may be responsible to work rotational shifts including days, evenings and weekends.
EDUCATION AND EXPERIENCE
Completion of Grade 10
Up to one month of related experience
CERTIFICATIONS AND LICENCES
KNOWLEDGE
- General facility cleanliness and safe work practices
- Cleaning chemicals and disinfectants and safe application/procedures
- Effective cleaning techniques
- WHMIS
- Customer Service principles
- Knowledge of applicable health and safety legislation, including the rights and duties of workers.
COMPETENCIES, SKILLS AND ABILITIES
- Able to communicate effectively with the general public and staff
- Able to work effectively in a team environment
- Good interpersonal and customer service skills
- Polite and punctual
- Possess the physical capability to perform the ongoing duties of the position
- Prepared to work flexible hours including evenings and weekends
- Presentable to the public
WHAT YOU NEED TO KNOW
- Language Requirement: English oral, reading, writing
- Police Record Check: The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Note: Under the age of 18, requires a Criminal Record and Judicial Matters check in place of the Vulnerable Sector Check.; Police record checks completed by a third-party company will not be accepted.
- You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Maintenance Helper
City Of Ottawa
Ottawa - 7.94kmMaintenance & Repair Part-time
22.84 - 26.73
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Customer Service Agent Full-time Job
Customer Service OttawaJob Details
Application Close: 31/12/2024
This list will be used to staff current and ongoing requirements for up to one year from the closing date of this competition.
JOB SUMMARY
The mandate of ServiceOttawa is to achieve better outcomes for Ottawa residents and businesses when they access City services, by providing a consistent and positive client experience across multiple channels with a focus on Service Excellence. The Counter Services team responds to community needs through the provision of optimum client service delivery employing a centralized one-stop approach. Counter Services consists of seven Client Services Centres and three Provincial Offences offices, which offer a variety of services such as pet registrations, marriage ceremonies, payment intake, parking permits and provincial court services to name a few. Counter Services staff process over 250,000 transactions and handle over $190 million in revenue per year for the City.
You are responsible for providing information and customer service for a wide range of municipal and provincial services, programs, policies, procedures, permits and fee structures, as part of a team of agents, delivered through a ServiceOttawa Centre; ensuring service continuity in responding to inquiries and urgent requests from the public, elected officials, internal staff, and other government agencies through a variety of platforms, primarily by in-person and including electronic/web, email and phone in the most efficient and professional manner possible, minimizing referrals and transfers to other subject matter experts, where possible, and ensuring follow up where required. Work is performed in accordance with corporate/departmental/branch policies, procedures, standards and guidelines, as well as any applicable legislation/regulations, and in meeting performance and quality assurance standards.
You are also responsible for determining the course of action for parking ticket resolution in accordance with the First Attendance Facility policy/procedures, and service standards set within the Branch.
EDUCATION AND EXPERIENCE
Completion of Grade 12
Post-secondary education and/or training related to Customer Service is an asset
Minimum of 3 years of relevant experience in a customer service environment, providing service to the public by telephone, in person, in writing and electronically in a multi-service environment, such as a in call centre and/or a counter service operations
KNOWLEDGE
- Knowledge of customer service delivery mechanisms, practices and strategies to resolving customer related complaints
- Computer literacy in MS Office Suite, internet/intranet and job specific programs such as ICON, IP360, Dynamics, Liberty Recording System, LAGAN, Knowledge BASE, Ottawa.ca, MAP, ITX, VTAX, H2O, ACTIVENet, PRESTO, SAP, VSTATS, etc.
- Knowledge of provincial legislation & regulations, corporate policies & procedures along with the ability to apply and interpret these provisions
- Knowledge of applicable health and safety legislation, including the rights and duties of workers.
- Knowledge of City of Ottawa organizational structure, services and personnel is an asset
COMPETENCIES, SKILLS AND ABILITIES
- Strong interpersonal and communication skills combined with excellent customer service skills especially during busy periods, stressful situations or emergencies
- Communicate effectively and tactfully with municipal staff, elected officials and members of the general public by telephone and in-person
- Strong writing skills and ability to compose professional, clear and concise responses to written inquiries
- Organize, multi-task and prioritize work
- Exercise sound judgment and discretion in decision making to selecting/suggesting a course of action within a list of possible alternatives, particularly after-hours, to minimize risk to the corporation and maximize public safety
- Work independently and in a team setting
- Possess an excellent attendance record
- Punctual, reliable and dependable
- Flexible and adaptable to deal with varying situations
- Strong listening/comprehension skills
- Strong organizational skills
WHAT YOU NEED TO KNOW
- Language Requirement: Designated Day 1 Ready – immediate requirement for language proficiency: French: oral, reading. English: oral, reading, writing. Candidates must meet language requirement for position upon hire.
- The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.
- Driver’s License Requirement: This position requires the successful candidate to use their own transportation.
- You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Customer Service Agent
City Of Ottawa
Ottawa - 7.94kmCustomer Service Full-time
61,663.42 - 72,157.54
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Customer Experience Associate Full-time Job
Customer Service MontréalJob Details
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:
- Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
- Processing day to day transactions
- Nurturing rich, long-standing relationships
- Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
- Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs
Is this role right for you? In this role you will:
- Build strong customer relationships and deliver excellent customer service
- Uncover and solve customers’ needs
- Explain complicated concepts simply
- Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
- Demonstrate an eagerness to learn and determination to succeed
Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:
- Have proven customer service skills through work or community involvement
- Are willing to assist in a professional, friendly and efficient manner
- Are available to work a flexible schedule
- Are comfortable in simple sales situations
- Have strong technical skills and the ability to promote digital and self-service banking options to our customers
What’s in it for you?
- The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
- A rewarding career path with diverse opportunities for professional development
- Internal training to support your career growth and enhance your skills
- An organization committed to making a difference in our communities – for you and our customers
- You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
- A competitive compensation and benefits package
Customer Experience Associate
Scotiabank
Montréal - 167.27kmCustomer Service Full-time
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Customer Counter Clerk Full-time Job
Customer Service KingstonJob Details
UPS is currently looking for a Part-Time Morning Customer Counter Clerk at our warehouse in our Kingston location.
•Job Classifications: Part-time Warehouse / Clerical
•Job Type: Permanent / Hourly
•Job Location: 1121 John Counter Boulevard, Kingston, K7K 6C7
•Work days: Monday - Friday *non-negotiable*
•Scheduled Shift: 8am-12pm (Start and Time may change due to operational needs)
•Category: Clerical / Warehouse Operations
•Candidates must be able to work up to 25 hours per week (if required)
Key Accountabilities
•Dealing with all telephone calls
•Handling customer complaints in a professional manner.
•Dealing with SLA concerns, PCA queries
•Providing customer counter cover
•Running reports for the centre, TTS report, Cares report and Apple report
•Cash handling and banking
•Meet set targets on a daily basis
•Responsible for any additional tasks given
Education/Work Experience
•Have good communication skills and fluent in English both written & spoken is essential
•Efficient team player and able to work in a targeted environment.
•Able to lift up to 70 pounds
•Working knowledge of word and excel.
•Typing skills: at least 40 words per minute
•Good attention to details
• •Warehouse experience is not required
•Able to work in a fast paced and temperature changes environment
Benefits:
•Wage starts at $17.30/hr
•Unionized position.
•Weekly pay (every Friday)
•Full training provided
•Tuition reimbursement up to $2000 per semester (conditions apply)
•Performance evaluations yearly
•Extended health and dental benefits
•Group insurance and pension benefits
•Opportunities for advancement
UPS is committed to Diversity in Employment and welcomes all applicants; however, only qualified candidates will be notified for interview.
Customer Counter Clerk
UPS
Kingston - 137.22kmCustomer Service Full-time
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Carrier Compliance Administrator Full-time Job
Administrative Jobs LavalJob Details
The Carrier Compliance Administrator works in a fast paced environment to ensure the on-boarding and monitoring of outside carriers. The Administrator vets, onboards and updates carriers using third party tools like Carrier411 and RMIS. The Carrier Compliance Administrator reviews carrier adherence to established Day & Ross policies for safety and insurance. The Administrator uses available tools for on going compliance monitoring and communicates any deviations to internal team members.
How You’ll Help
- Timely processing of requests from Operations teams to update, vet and setup carriers.
- Set-up new carriers in our carrier compliance software (MercuryGate/TruckMate).
- Validate and input carrier compliance documentation and collaborate with stakeholders including Logistics Coordinators, Operation Managers, Finance and Carriers to gather all the required information for new carrier setup in our system.
- Update existing carrier information in our carrier compliance system as needed based on our requirements and processes.
- Communicate with various departments as required (AP, Claims Departments, Management, etc.).
- Process monthly reports for ongoing carrier compliance monitoring to Day & Ross’ thresholds and take required actions based on current carrier performance.
- Maintain and update established SOPs as directed by Management.
- Participate in various compliance internal and external calls and report back any observations and opportunities for improvement.
- Other related duties as may be required.
Your Skills & Experience:
- College, University degree or equivalent experience.
- 3+ years experience in transportation/logistics industry.
- High degree of computer proficiency with Excel, PowerPoint and other MS Office applications.
- Excellent communication skills, both verbal and written.
- Must be able to effectively work in a fast paced environment.
- Must be able to self manage, take initiative and work independently.
- Ability to map processes and document SOP’s.
- A strong contributor:
- Able to analyze, interpret and solve problems.
- Able to gather input from internal & external customers.
To apply, visit our Careers page at dayross.com.
If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview.
1111 Francois Lenoir, Lachine, QC, H8T 3P9, CA
Carrier Compliance Administrator
Day & Ross Inc.
Laval - 160.36kmAdministrative Jobs Full-time
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Electrician Full-time Job
Maintenance & Repair MontréalJob Details
The electrician is responsible for performing preventative and corrective maintenance, routine and on-demand services on facility mechanical and electrical equipment and systems for the assigned facility. The electrician is also responsible for performing work in accordance with established processes and practices and for complying with internal and external requirements including but not limited to environmental, health and safety, fire protection.
At this position level:
- Performs preventative and corrective maintenance on facility mechanical and electrical equipment and systems
- Trades certification or license in one or more of the following - required:
- Journeyman level Electrician license (must be a member of the CCQ)
KEY DUTIES & RESPONSIBILITIES
Subject to legislative licensing requirements and company policy:
- Performs work in accordance to established processes and practices
- Complies with all internal and external requirements including but not limited to environmental, health and safety, fire protection
- Performs regular facility, facility mechanical and electrical equipment and systems monitoring and inspection, preventative and corrective maintenance to ensure facility uptime objectives are met, uninterrupted client operation and asset integrity of assigned facility are maintained
- Provides observations about facility, facility mechanical and electrical equipment and systems conditions and deficiencies and provides recommendations for enhancement and repair
- Monitors assigned facility by conducting facility walkthroughs, mechanical and electrical equipment and system monitoring and inspection
- Maintains, troubleshoots and repairs mechanical and electrical building systems and equipment
- Responds to routine and on-demand service requests and performs preventative and corrective maintenance on facility mechanical and electrical equipment and systems
- Records resolution data within service maintenance management database. Ensures work completed meets quality, contract response and all other requirements
- Receives, tracks, monitors and reports status of maintenance and repair work within service maintenance management database. Initiates documents to obtain formal approval of work required
- Assists in the implementation of preventative maintenance (PM) program. Ensures that deficiencies are identified, recorded and escalated, and that related documentations are maintained
- Participates in facility-related projects
- Ensures the manner in which work is performed is in compliance with corporate and legislated policies, procedures, practices and guidelines related to environmental, health and safety, fire protection and any other applicable requirements
- Maintains all assigned tools and arranges for repair and replacement where required
- Submits all expenditures on a timely basis
- Assists in enhancing tenant and customer satisfaction and maintaining positive relations through manner in which work is performed and services delivered
- Other duties as assigned
Work Requirements
- Must be able and willing to work shifts, be available for on-call/standby and emergency call-outs as they arise
- Must be willing to wear personal protective equipment
KNOWLEDGE & SKILLS
- More than 4 years of facility operations and maintenance work experience
- High school diploma plus trades training and certification or licensing
- Advanced ability to adhere and to properly execute processes and practices relating to facility operations and maintenance
- Advanced ability to maintain and repair mechanical and electrical building systems and equipment
- Advanced troubleshooting and resolution skills in order to determine and resolve building mechanical and electrical equipment and system issues
- Current knowledge of fire, life, safety and building codes and standards and ability to research and apply related codes and standards
- Possesses a strong environmental, health and safety mindset. Ability to perform work in a safe manner
- Strong client-service orientation along with a high sense of urgency
- Effective communication skills for the purpose of data relay, exchange, feedback, and clarification
Licenses and/or Professional Accreditation
- Trade certification or license in one or more of the following - required:
- Journeyman level Electrician license (Must be a member of the CCQ)
- Demonstrates an interest in completing, working towards or completed one or more of the following - preferred:
- Facilities Technician Certification
- Systems Maintenance Technician through Building Owners and Managers Institute (BOMI)
- Systems Maintenance Administrator through Building Owners and Managers Institute (BOMI)
- In addition:
- Valid drivers’ license
Electrician
BGIS
Montréal - 167.27kmMaintenance & Repair Full-time
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Sales Advisor Full-time Job
Sales & Retail LavalJob Details
Does this speak to you? Would you like to put your passion to good use and join the residential sales team as a Sales Consultant ?
Concretely, what do your days look like ?
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Deeply understand the motivations and needs of customers in order to help them as if they were one of your loved ones ;
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Use price grids to make detailed cost estimates and to propose personalized and realistic solutions according to the clients ' budget ;
-
Select the best contractors for the project using our “ Perfect Match ” tool ;
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Follow up strategically with clients and entrepreneurs in addition to coordinating appointments ;
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Use CRM tools to plan and track customer sales cycle ;
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Analyze submissions in order to properly advise clients on the best offer with complete impartiality ;
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Develop your customer base on a regular basis and ensure loyalty;
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Recruit construction contractors and demonstrate to them the added value of a partnership with RénoAssistance .
What do you need to become a Sales Consultant with us ?
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Have excellent verbal and written communication skills;
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Have 3 years of experience in a sales-related position;
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Have an advanced level of spoken English or perfect bilingualism in order to serve a wider clientele;
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Be able to quickly understand and analyze customer needs ;
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Have the ability to work simultaneously with several software and IT tools (CRM, Outlook) while communicating effectively with customers ;
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Have a sense of organization , good time management and attention to detail;
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Be able to work independently and in a team ;
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Be results-oriented and aim to exceed objectives ;
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Having knowledge of construction, renovation, design or decoration is an asset, but complete training will be offered upon integration;
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The ability to work both remotely and in our offices (Montreal, Charny and Laval): details about our hybrid work mode will be presented to you during the recruitment process.
Benefits that make a real difference :
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A group insurance program paid in part by the employer (drug, dental, travel, life, disability insurance, etc.) including a $5,000 health account ;
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A bonus system to highlight and reward your work ;
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A generous holiday policy ;
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5 days of paid mobile leave upon your arrival at your post;
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Access to an employee and family assistance program ( EAP F ) ;
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A telemedicine service ;
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An annual allowance of $20,00 for your sports and cultural activities ;
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A day of paid leave during your move and for volunteering;
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Several employee discounts so that you can carry out your real estate projects with complete confidence and at lower costs .
-
An annual base salary plus a performance-based commission plan .
And we don't stop there, because we really care about you:
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A hybrid and flexible teleworking formula ;
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An integration process to quickly familiarize you with your work environment and our services;
-
A work environment that prioritizes both your professional development and your personal growth ;
-
A social club that ensures your daily life with us is pleasant and stimulating;
-
Collaborative teamwork where your wildest ideas are welcomed and even encouraged.
Sales Advisor
Rana Framing Ltd.
Laval - 160.36kmSales & Retail Full-time
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Customer Service Representative Part-time Job
Customer Service OttawaJob Details
Application Deadline:
12/02/2024
Address:
288 Richmond Rd
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.
- Identifies customer needs and initiates referrals to BMO colleagues.
- Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
- Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
- Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
- Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
- Contributes to meeting branch business results and the customer experience.
- Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
- Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
- Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
- Acts as a key member of a collaborative and versatile branch and market team.
- Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
- Organizes work information to ensure accuracy and completeness.
- Takes the initiative to find creative approaches that make each customer’s experience feel personal.
- Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
- Contributes to business results and the overall experience delivered in the branch.
- May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
- Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
- Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
- Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
- Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
- Complies with legal and regulatory requirements for the jurisdiction.
- Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
- Completes standardized tasks under supervision.
- Performs initial problem solving within given rules/limits & escalates when required.
- Broader work or accountabilities may be assigned as needed.
Qualifications:
- No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
- High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
- Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
- Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
- Projects a professional presence.
- Basic knowledge of specialized sales and business banking solutions to refer to specialists.
- Passionate commitment to helping customers.
- A focus on delivering a personal experience to customers.
- Resourceful self-starter with courage and confidence to approach customers.
- Readiness to collaborate and work in different capacities as part of a team.
- Strong interpersonal skills, including the ability to build rapport and connections with customers.
- An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
- Basic knowledge learned on the job.
- Verbal & written communication skills - Basic (in business environment).
- Organization skills - Basic (in business environment).
- Collaboration & team skills - Basic (in business environment).
Salary:
$33,850.00 - $44,000.00
Customer Service Representative
BMO Canada
Ottawa - 7.94kmCustomer Service Part-time
33,850 - 44,000
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