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The General Repair Technician II is a mid-entry level position, responsible for assisting other technicians, performing maintenance and repair, routine services on non-technical facility components (i.e. walls, floors, etc.). The Technician II is also responsible for performing work in accordance with established processes and practices and for complying with internal and external requirements including but not limited to environmental, health and safety, fire protection.

KEY DUTIES & RESPONSIBILITIES

Troubleshooting

• Provides observations about facility, facility mechanical and electrical equipment and systems conditions and deficiencies and provides suggestions for enhancement and repair.

Maintenance

• Performs work in accordance to established processes and practices.
• Complies with all internal and external requirements including but not limited to environmental, health and safety, fire protection.
• Performs regular facility technical and non-technical component monitoring and inspection.
• Responds to routine service requests and performs preventative and corrective maintenance.
• Operates facility mechanical, electrical and other systems
• Manages work order life cycle progressing the work form dispatched through to completion and records resolution data within service maintenance management database. Ensures work completed meets quality, contract response and all other requirements
• Assists in the implementation of preventative maintenance (PM) program. Ensures that deficiencies are identified, recorded and escalated, and that related documents are maintained.

Client Relations

• Assists in enhancing tenant and customer satisfaction and maintaining positive relations through manner in which work is performed and services delivered.

Administration

• Records resolution data within service maintenance management database. Ensures work completed meets quality, contract response and all other requirements.
• Receives, tracks, monitors and reports status of maintenance and repair work within service maintenance management database.  Initiates documents to obtain formal approval of work required
• Participates in and assists with facility-related projects.
• Ensures the manner in which work is performed is in compliance with corporate and legislated policies, procedures, practices and guidelines related to environmental, health and safety, fire protection and any other applicable requirements.
• Maintains all assigned tools and arranges for repair and replacement where required
• Submits all expenditures on a timely basis.
• Other duties as assigned

KNOWLEDGE & SKILLS

• High school diploma or equivalent
• Minimum 3 years of facility operations and maintenance work experience
• Knowledge of processes and practices relating to facility operations and maintenance
• Ability to maintain, troubleshoot and repair non-technical facility components
• Ability to provide observations about facility conditions and deficiencies and provide suggestions for enhancement and repair
• Ability to research, learn, and gain greater proficiency in applying on-the-job—fire, life, and building codes and standards
• Possesses a strong environment, health and safety mindset. Ability to perform work in a safe manner
• Strong client-service orientation along with a high sense of urgency
• Effective communication skills for the purpose of data relay, exchange, feedback, and clarification
• Basic knowledge and understanding of Building Automation Systems (BAS)
• Ability to read understand and interpret technical drawings and information
• Computer literacy
• Demonstrated maintenance and repair skills
• Must be able and willing to work shifts, be available for on-call/stand-by and emergency call outs as they arise
• Must be willing to wear personal protective equipment
• Must meet enhanced security clearance requirements
• Valid drivers’ license

Licenses and/or professional accreditation 

• Demonstrate an interest in obtaining a diploma or a certificate or be in the process of obtaining one.
• Meet the requirements for a higher security clearance.
• Any one of the following are considered an asset:
  • Building Operator Certification or equivalent through an accredited institution preferred
  • Building Systems Maintenance Certificate (SMC)
  • Systems Maintenance Administrator (SMA)
  • Systems Maintenance Technician (SMT)
  • Facilities Technician Certification
  • Working towards a trade license, an asset
  • Working towards Building Environment Systems (BES) Operation Class 1

Under the general supervision of the Regional Manager the CLEANER performs a variety of specialized cleaning and building maintenance related tasks with emphasis on customer satisfaction and quality service delivery. 

KEY DUTIES & RESPONSIBILITIES

Functioning as a core member of the team, the Cleaner must be able to:

• Carries out responsibilities to meet Client/Tenant requirements and ensures that cleaning deficiencies are identified to the management team for inclusion in the cleaning program
• Clean and supply designated facility areas (dusting, sweeping, vacuuming, mopping, cleaning ceiling vents, restroom cleaning etc.)
• Clean floors by sweeping, scrubbing, or vacuuming 
• Dry/wet mop (wash/scrub) and polish hard surface floors including washroom floors. (The washing/scrubbing of floors is done with handheld or walk behind buffing machines. In large open applications, automatic equipment may be used to perform these functions) 
• Strip, seal, finish, and polish floors
• Strip and finish hard surface floors manually or with power equipment when required 
• Steam clean or shampoo carpets 
• Transport garbage from drop points to garbage bins or compactor 
• Cleans stairwells and elevator cabs where ladders are required 
• Window cleaning, including glass areas requiring ladders, scaffolding or other extension equipment to reach (power washing). 
• Transport maintenance machinery, where necessary, between floors and job sites 
• Cleans and stores equipment and machinery used, reporting any deficiencies to Management team
• Stock and maintain supplies/rooms.  Loads and unloads supplies and replenishes cleaning solutions 
• Follow procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures 
• Mix water and detergents or acids in containers to prepare cleaning solutions, according to specifications 
• Make adjustments and minor repairs.  Notify managers concerning the need for major repairs or additions to building operating systems 
• Remove snow and debris from sidewalks, driveways, or parking areas, using snowplows, snow blowers, or snow shovels, or spread snow melting chemicals. 
• Ensures compliance with corporate and legislated policies, procedures, practices and guidelines related to environmental, health and safety, and fire protection
• Represents BGIS SCS in enhancing tenant and customer satisfaction and maintain positive relations
• Perform and document routine inspection and maintenance activities
• May be required to work shifts, work on-call/standby and emergency call-out as required
• Other duties as assigned

KNOWLEDGE & SKILLS

• Ideally already established in the cleaning business
• 2 years + experience preferred, however willing to train a suitable candidate
• Excellent time management skills/must adhere to tight deadlines/respond quickly to situations
• Self-starter, willing to learn, able to work independently
• Team player
• Good verbal communication and writing skills
• Bilingual (EN/FR) is an Asset
• Excellent interpersonal relationship skills
• Positive attitude toward all aspects of Environment, Health and Safety
• Familiarity with Safety Data Sheets (SDS) preferred
• Knowledge of national and industry codes and standards such as WHMIS

Licenses and/or Professional Accreditation

• Must meet security clearance requirements, where applicable
• Must have a valid Class G license

WHAT YOU NEED TO KNOW

• Language Requirement: Various language requirements, locations may require English only, French only OR Bilingual competencies. Some positions require English oral, reading, and writing. Some positions required French oral, reading and writing.       
• Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Note: Under the age of 18, requires a Criminal Record and Judicial Matters check in place of the Vulnerable Sector Check.; Police record checks completed by a third-party company will not be accepted.  
• Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

WHAT YOU NEED TO KNOW

• Language Requirement: Designated Day 1 Ready – immediate requirement for language proficiency: French: oral. English: oral, reading, writing. Candidates must meet language requirement for position upon hire.  
• Police Record Check: The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction. Police record checks completed by a third-party company will not be accepted.  
• Effective January 2024, any employee who is hired or transferred to the Ottawa Paramedic Service in a substantive, temporary, secondment, or contract position shall provide satisfactory proof, prior to their start date, of being vaccinated against COVID-19 including being up to date on current additional doses, as recommended by the Canadian Immunization Guide, Part 4." 
• You will be required to attend, understand and complete all courses of study as may be required by the Branch to allow you to function effectively and legally in the capacity of Communication Officer. Once the required certifications are obtained, and your training program is complete, you will become eligible for the position of Communication Officer which has an annual pay band of $85,250.10 - $99,786.96 (2024 rates of pay).
• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

 WHAT YOU NEED TO KNOW

• Language Requirement: English oral, reading, writing required. 
• Driver’s License Requirement: A valid Ontario unrestricted G class driver’s license (or provincial equivalent) with no more than 6 demerit points accumulated    
• Additional vacancies may occur during the competition process. 
• Alternative educational credentials combined with job-related experience, demonstrated performance, and ability may be considered in lieu of stated academic requirements. 
• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

The General Repair Technician I - Static is an entry level position, mainly responsible for assisting other technicians, performing maintenance, routine and on-demand services on grounds and non-technical facility components (i.e. walls, floors, etc.).  The Technician I is also responsible for performing work in accordance with established processes and practices and for complying with internal and external requirements including but not limited to environmental, health and safety, fire protection.

KEY DUTIES & RESPONSIBILITIES

Maintenance

• Performs work in accordance to established processes and practices.
• Complies with all internal and external requirements including but not limited to environmental, health and safety, fire protection.
• Performs regular facility and facility non-technical component monitoring and inspection.
• Provides observations about facility, grounds and non-technical component conditions and deficiencies, and provides suggestions for enhancements and repair.
• Monitors assigned facility by conducting facility walkthroughs, grounds, facility non-technical component monitoring and inspection
• Responds to routine service requests and performs preventative and corrective maintenance.
• Operates facility mechanical, electrical and other systems.
• Manages work order life cycle progressing the work form dispatched through to completion and records resolution data within service maintenance management database. Ensures work completed meets quality, contract response and all other requirements.
• Assists in the implementation of preventative maintenance (PM) program. Ensures that deficiencies are identified, recorded and escalated, and that related documents are maintained.

Client Relations

• Assists in enhancing tenant and customer satisfaction and maintaining positive relations through manner in which work is performed and services delivered.

Administration

• Records resolution data within service management database. Ensures work completed meets quality, contract response and all other requirements.
• Receives, tracks, monitors and reports status of maintenance and repair work within service maintenance management database.
• Initiates documents to obtain formal approval of work required.
• Participates in and assists with facility-related projects.
• Ensures the manner in which work is performed is in compliance with corporate and legislated policies, procedures, practices and guidelines related to environmental, health and safety, fire protection and any other applicable requirements.
• Maintains all assigned tools and arranges for repair and replacement where required.
• Submits all expenditures on a timely basis
• Other duties as assigned

KNOWLEDGE & SKILLS

• High School Diploma or equivalent
• Up to 1 year of facility operations and maintenance work experience
• Ability to adhere and to properly execute processes and practices relating to facility operations and maintenance
• Ability to maintain facility groups and non-technical facility component
• Ability to provide observation about facility conditions and deficiencies, and to provide suggestions for enhancements
• Ability to research, learn and gain greater proficiency in applying the following on-the-job—fire, life, safety and building codes and standards
• Possesses a strong environmental, health and safety mindset. Ability to perform work in a safe manner
• Strong client-service orientation along with a high sense of urgency
• Effective communication skills for the purpose of data relay, exchange, feedback, and clarification
• Must be able and willing to work shifts, be available for on-call/standby and emergency call-outs as they arise
• Must be willing to wear personal protective equipment.
• Must meet enhanced security clearance requirements

Licenses and/or Professional Accreditation

• Demonstrates an interest in enrolling and completing a trades certification or license, or may be enrolled to complete a trades certification or license

We are seeking a Mobile Guard (on-call) to project a security presence, which may include operating a vehicle to perform patrol, inspection, and/or incident response services. 

• Provides mobile guarding services to project a security presence, which may include operating a vehicle to perform patrol, inspection, and/or incident response services; maintains radio or other communications contact with office or base to report status or incidents, or to request additional assistance or response. 
• Checks for unsafe conditions, hazards, security violations, and unauthorized persons; inspects buildings, grounds and security devices; monitors and sets security devices. 
• Protects evidence or scene of incident in the event of accidents, emergencies, or security investigations; sets up barriers and signage, and provides direction or information to others. 
• Prepares logs or reports as required for patrol route; writes and/or types of reports and/or enters information in a computer using standard grammar; inspects security control logs and takes action as required. 
• Observes and reports incidents or suspicious activity to client representatives, company management, life/safety personnel or public safety authorities as appropriate for the circumstances and/or as required. 
• Responds to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, inclement weather, and other incidents or conditions following procedures established for assignment, by the company, or through training or certification. 
• Carries out specific tasks and duties of a similar nature and scope as required. 

• Ontario Security Guard License.
• Valid G Driver's License with a clean driving record (min 5 years).
• Availability to work rotational shifts, evenings and nights including weekends and holidays.
• Proficiency in using security equipment and technology.
• Strong communication and problem-solving skills.
• Ability to think quickly and make sound decisions in high-pressure situations.
• Ability to provide exceptional customer service.

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