• Job ID: 56454
• Job Category: Administrative
• Division & Section: Customer Experience
• Work Location: Metro Hall, 55 John Street
• Job Type & Duration: Full-time, Permanent Vacancy
• Salary: $73,495 - $96,567
• Shift Information: Monday to Friday, 35 hours per week (Hybrid, 3 to 4 days per week in person) 
• Affiliation: Non-Union
• Number of Positions Open: 1
• Posting Period: 02-June-2025 to 16-June-2025

As the Administrative Assistant to the Executive Director Customer Experience, you will work in a senior-management environment where your executive-level administrative skills will be relied upon daily to deliver top quality support in a fast-paced and complex municipal government setting. Your excellent communication skills, combined with your customer service focus, diplomacy and tact, will ensure you are a valued member of the team that is responsible for developing and implementing a social inclusion and community safety and engagement agenda as well as providing CSS financial and administration oversight.

Major Responsibilities:

Your primary responsibilities as an Administrative Assistant 1 will focus on providing a full range of specialized administrative support to assist with the day-to-day management control, operations and coordination of complex projects and/or program related functions in the office of the Executive Director, specifically:

Office Administration

• Provides senior level administrative support, advice and guidance on key initiatives and policies. Reviews and directs incoming correspondence, phone calls, and initiates responses.
• Manages and schedules daily appointments and activities; arranges meetings and business travel. Organizes the daily schedule around urgent requests from the Mayor's office, city councillors, and the Chief Administrative Officer and department staff.
• Co-ordinates daily administrative operation by organizing workload priorities. Provides effective work direction, training and guidance and acts as a resource to support staff. Co-ordinates the development and implementation of secretarial and administrative standards and procedures for the division/s. May direct and train, on a daily basis, clerical support services on divisional processes and procedures.
• Receives and provides initial response including initial data collection related to telephone calls and correspondence from clients and staff and refers for appropriate action.
• Responds and helps resolve issues of upset and concerned clients seeking redress.
• Prepares and processes documents of a confidential labour relations nature, such as notes regarding disciplinary action, documents pertaining to grievances and arbitrations, letters of discipline, contingency planning, restructuring and downsizing initiatives, position termination. May attend and take minutes at grievance hearings.
• Ensures and checks the efficient and correct preparation and processing of documents in accordance with appropriate policies and legislation. Ensures conformity with regulations, statutes, by-laws, agreements, policies and procedures. Applies and checks layout and formatting guidelines. Proof-reads own and other's material.
• Monitors all key reports required for committees and council and ensures deadlines are met. Reviews council and standing committee agendas and reports flagging items that will impact on operations. Identifies issues and initiates responses.
• Organizes and maintains up-to-date manuals such as Council and corporate administrative policies and guidelines.
• Participates in the development of communication strategies and prepares and co-ordinates communications material within the department/division including newsletters, bulletins and flyers.
• Co-ordinates labour disruption plans.
• Co-ordinates and maintains the records management system.
• Handles, prioritizes and/or redirects inquiries and/or provides information and guidance to staff, Mayor's office and councillors, clients, the public, the media, agencies, union representatives and other levels of government, utilizing specialized knowledge of corporate policies, regulations, protocols.
• Performs highly independent, specialized administrative tasks, including, preparation, research, investigation, review, reconciliation, control and co-ordination of various documentation and processes.
• Administers, prepares, processes and composes documents, routine reports, statistical summaries and reports requiring considerable judgement in the interpretation and application of regulations and practices. Prepares complex calculations and analysis of data. Monitors expenses and participates in compiling data for forecasting and budgeting. Prepares correspondence.
• Operates computers utilizing and manipulating a variety of desktop applications and corporate systems.
• Prepares presentation materials.
• Attends various meetings, events, hearings, and acts as the unit representative.
• May review applications from the public and handle special projects.
• Co-ordinates meetings, special events, schedules, workshops, grievances, labour-management meetings, foodservices, printing of conference materials, registration. Takes/transcribes minutes and follows-up taking action when necessary.
• Maintains petty cash.
• Monitors tracks and reports attendance management.
• Maintains a continuous awareness of corporate and departmental administrative systems and procedures, organizational structure and major activities in order to provide effective administrative assistance.

Qualifications

1. Extensive experience providing administrative support to senior management, handling a broad range of administrative matters, standard office practices and procedures.
2. Considerable experience working in a customer service environment with experience in Service industry organizations
3. Considerable experience in the preparation, drafting and editing standard correspondence and complex reports, presentations, agendas, correspondence, meeting minutes, follow-ups, charts and tables.
4. Considerable experience working with confidential materials/information for senior management staff.
5. Considerable experience utilizing a variety of software packages (i.e. Microsoft Word, Excel, PowerPoint, Outlook, etc.).
6. Very strong analytical and problem-solving skills.
7. Ability to prioritize multiple tasks and manage interruptions, to assess situations to determine the importance, urgency and risks, and make clear decisions that are timely and in the best interests of the Division.
8. Excellent organizational and time management skills, including attention to detail, ability to set priorities, meet deadlines and work effectively with minimal supervision, deal with conflicting priorities and work demands.
9. Considerable knowledge of municipal operations that may include but is not limited to council proceedings and Freedom of Information.
10. Ability to work independently, in a politically sensitive environment, using sound judgement.
11. Ability to provide work direction to other support staff.
12. Ability to research and prepare information in a timely manner.
13. Ability to implement effective administrative work procedures and maintain an organized office in a fast-paced and complex executive office.
14. Highly developed customer service and interpersonal skills. Ability to deliver excellent customer service at all levels and with external partners and stakeholders.
15. Excellent communication skills, both orally and in writing. A strong command of grammar and writing skills for the purpose of proof reading and editing.
16. Ability to work beyond normal business hours and flexible hours including weekends and evenings when necessary.
17. Must be resourceful, adaptable and possess a high degree of initiative.
18. Ability to support the Toronto Public Service values to ensure a culture that champions equity, diversity and respectful workplaces.

What You’ll Be Doing

You will provide administrative and sales support to one or more Private Banking Advisors. As a Private Banking Associate, you will provide exceptional service to Private Banking clients by assisting them with their transactional banking needs and responding to their queries. This could include lending, borrowing, investing or commercial lending needs.

At CIBC we enable the work environment most optimal for you to thrive in your role.  Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How You’ll Succeed

• Client Service – Greet customers arriving for meetings and arrange contact with appropriate individual. Effectively deal with any client issues, concerns or problems promptly or refer to others as appropriate. Service the financial needs of existing clients when the Private Banking Advisor is not available (including sale of high value products and services within established guidelines).
• Operational Excellence - Respond to incoming telephone calls and clients requests to process wires/cables and visa, tax and bill payments, and ensure requests get completed. Manage all fax requests for money orders, drafts, currency exchanges, etc. and ensure all requests are ready for customer to pick up in the branch. Complete complex investigations for clients concerning account activity.
• Sales Support – Support Private Banking Advisor in the management of their portfolios by reviewing all customer documentation with respect to compliance with regulations and bank policies. Coordinate communication to customers regarding obtaining necessary financial information for completion of credit renewals, reviews and temporary overdraft protection. Monitor diary for upcoming maturities/renewals/expiries and advise the Private Banking Advisor.
• Administrative Support – Assist the Client Service Manager in rolling out special marketing or client events, and ensure the marketing material is current. Carry out a range of activities related to building and maintaining deposits as well as investment accounts. Process look-ups and provide information on accounts, loans and process cheque orders, and input credit details and loan notes into system.

Who You Are

• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.
• You can demonstrate experience with loan, mortgage, and investment products sufficient to respond to general customer inquiries. Working knowledge of branch routine and operations of other departments and CIBC partners, sufficient to address client inquires adequately and/or refer to appropriate source.
• You understand that success is in the details. You notice things that others don't. Your critical thinking skills help to inform your decision making.
• You a certified professional. You have, or are working towards, your Canadian Securities Course (CSC) and Conduct & Practices Handbook (CPH). Investment Representative (IR) or Registered Representative (RR) licensing considered an asset.
• Values matter to you. You bring your real self to work and you live our values – trust, teamwork and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto 25 King Street West

Employment Type

Regular

Weekly Hours

37.5

Skills

Analytical Thinking, Cash Flow Analysis, Client Service, Customer Experience (CX), Investment Portfolios, Post-Sales Support, Product Knowledge, Transaction Banking

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Technology Solutions

Pay Details:

$76,800 - $115,200 CAD

This role is temporarily eligible for a pay premium above the posted salary range that is reassessed annually. You are encouraged to have an open dialogue with your recruiter who can provide more specific pay details for this role.

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview

JOB DESCRIPTION

TD Securities is proud to offer a rewarding opportunity for a developer in the OFAC compliance space. The candidate will be a significant contributor to a globally diverse team which is responsible for enhancing and maintaining our sanction screening platform. Challenges will include OFAC screening of real-time financial messages, configuring, testing, and deploying product enhancements, building new utilities and reports, onboarding new feeds, coordinating deployments, and participating in meetings with business partners and vendors. This highly visible position is critical for the continued success of TD’s regulatory and compliance initiatives.

Primary job responsibilities include:

• Providing OFAC technical solutions

• Strategic architecture design and development

• Interface with stakeholders and business partners, analyze requirements, and recommend solutions

• Configuring server environments

• Configuration, testing, and deployment of new Pelican, Fircosoft, and LexisNexis products and features

• Onboard new work streams for screening

• Implement regulatory model changes

• Developing new utilities and reports

QUALIFICATIONS & SKILLS

• Hands-on experience with Linux, Java, Containers, Windows, .NET, Oracle DB, and SQL Server.

• Knowledge of OFAC regulations and processes

• Experience installing and configuring Pelican, Fircosoft and LexisNexis OFAC products

• Familiarity with ETL platforms is a plus

• 5 - 7 years of related development experience in a fast-paced financial or securities environment

• Bachelor's degree, preferably in IT or a related discipline, or equivalent work experience

• Strong verbal and written communication skills

Additional Information :

Join in on what others in TD Technology Solutions are doing:

• Inspire a positive work environment and help champion quality, innovation, teamwork and service to the business.

• Learn voraciously, stretch your thinking, share your knowledge and educate others.

• Communicate and collaborate with both technical and non-technical professionals.

• Cultivate winning relationships by building trust with business and technology partners.

• Share our commitment to productivity, effectiveness and operational efficiency.

#LI-Tech

TD Terrace - 160 Front Street West Corporate, Toronto, Ontario

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Technology Solutions

Pay Details:

$125,000 - $156,000 CAD

This role is eligible for a discretionary variable compensation award that considers business and individual performance.

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Company Description:

With more than 3,500 people in 13 offices around the world, TD Securities provides a wide range of capital market products and services to corporate, government and institutional clients who choose us for our knowledge, innovation and experience in the following key areas of finance:

•             Investment and Corporate Banking

•             Capital Markets

•             Interest Rate, Currency and Derivative Products

•             Commodities

Our services include the underwriting and distribution of new debt and equity issues, providing advice on strategic acquisitions and divestitures, and executing daily trading and investment needs.

Being part of the TD Bank Group, we are able to draw on the strengths, the resources and the network of one of the largest North American financial institutions to consistently deliver value for our clients, every day, in every team on every assignment.

Job Description:

The Mass and Core Payment Technology Team is looking for a Senior Solutions Design IT Specialist to contribute to the build of applications from scratch as well as to maintain them.

The Mass and Core Payment team is responsible for creating new payment rails like mentioned in #2 and #3 Enhancing current payment rails like Visa Money Transfer, North bound Money Movement, Domestic Account to account, Domestic Bill payments, EFT's, ACH's Enhancing shared services like File transformations app interfacing mailboxes/kafka

The core dev team is in Toronto with support being provided by onshore and Singapore resources.

The ideal candidate would be a self-starting, motivated and high-performing individual who looks forward to being a strong contributor in a dynamic technology organization at a major bank. This complex role is on a team of highly talented technologists delivering solutions to the global markets business, risk managers, as well as other functions within the dealer. The candidate will be required to effectively build upon the intraday platform and collaborate closely with the TDS Data Platform and various valuation data producers.

Role Responsibilities:

• Application design and development activities. Hands-on experience with Java/Springboot applications.

• Develop and document a detailed solution design within SDS, impart your subject matter expertise throughout life cycle.

• Expert knowledge of the business, broader organization, technical environment, standards, processes, tools, procedures, multiple programming languages, operating systems, solutions design and other relevant technology areas from a design/support/solutions perspective.

• Readiness and motivation to work autonomously in a lead capacity on a diverse range of activities (e.g. design, support of technical business solutions) and can be relied on to coach, educate and monitor the work of others.

• Primary subject matter expertise in multiple areas; you're seasoned in counselling clients and project teams on all aspects of research, analysis, design, software support, development of technical solutions.

• Strength coaching and advising clients, partners and project teams, capable of being an internal expert.

• Participate in complex applications and systems development, programming.

• Propose solution options; generate stakeholder support.

• Produce top-notch functional, technical and user interface designs.

• Take business, Enterprise Architecture, system performance and development standards requirements, then develop functional, technical and user interface designs for an application and/or system.

• Review technical deliverables for quality throughout detailed design and development phase, identify gaps or redesign as needed.

• Define metrics and performance goals with technology partners and peers.

• Respect TD's technology delivery practices and standards, project management disciplines, business technology architecture, and risk and production capacity – this includes thorough project requirements, documentation, scope estimates and costs.

• Deliver effective and efficient solutions by meeting milestones and ensuring project deliverables are on time, within budget, and adhere to the corporate quality and security standards.

• Conduct code reviews to address quality, standards compliance, reusability and ease of maintenance, Operational Readiness Reviews, and L3 production troubleshooting support.

• Support knowledge management processes and ensure knowledge is codified, monitored, tracked and managed.

• Ensure design leverages existing reusable components, traces back to business requirements, and that new modules are designed with reusability in mind.

• Identify and address any issue that affects the integrity of the application (e.g. cross-capability/release issues).

• Lead, Inspire and Mentor team members on the use of Software Development best practices and Agile practices.

Qualifications and Skills:

Must Have Skills:

• 10+ years development and End to End design experience (J2EE, Java 8)

• 10+ frameworks like Spring, Spring MVC, Spring boot, Spring Security (OAuth, LDAP)

• 5+ years RESTful API

• 5+ years database knowledge preferred oracle

• Hands- on experience with development tools and frameworks such as Maven, Jenkins, Gradle, Git, and Nexus.

• 3+ years building kafka based application (Kstream/producer-consumer)/MQ

• Strong knowledge of core Java

• Experience working on Banking Domain projects

• Engage, coordinate, and manage change across multiple groups

• Act as a leader to junior members of the team

Good to Have:

• Building/Worked on File Processing applications

• Agile/Waterfall and SDLC/PMLC processes

• Hands- on experience of SSO, MFA, PingFed, OIDC, OAuth, API gateway

• Continuous Integration and Test-Driven Methodologies

Education

BS/BA degree in Computer Science, Engineering, Mathematics or equivalent work experience.

Additional Information:

Join in on what others in TDS Technology are doing:

• Inspire a positive work environment and help champion quality, innovation, teamwork and service to the business.

• Learn voraciously, stretch your thinking, share your knowledge and educate others.

• Communicate and collaborate with both technical and non-technical professionals.

• Cultivate winning relationships by building trust with business and technology partners.

• Share our commitment to productivity, effectiveness and operational efficiency

#LI-Tech

Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand how our products and services fit into everyday life, and we’re excited to show customers how that technology can enhance and simplify their lives. We deliver a seamless experience, value expertise, dedication, and commitment to doing what’s right for our customers needs, every time.

At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone.  If you’re passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring the following opportunity!

What does it mean to join our Rogers Team?

At Rogers, our retail team is the heart of our success.  Our Sales Associates are outgoing and approachable team members who understand that our customers rely on technology to enhance and simplify their lives and stay connected.  We are excited to show customers how our latest products and services can help, delivering best in class customer experiences in our retail stores

As a Sales Associate, you can expect to:

• Enhance the retail experience in our stores, by providing best in class service and value-added solutions to our customers

• Promote Rogers & Fido brands, including Rogers Mastercard 
• Engage and grow your customer base with personalized communication and outreach to customers via phone calls and business text messaging
• Participate in community events and outreach efforts to support local small businesses.
• Operate with a creative spirit that can adapt to an ever-changing environment while enjoying the thrill of hitting sales goals

What’s in it for you:

• Competitive compensation plus commissions
• One of the best flex health benefits, RRSP, TFSA and Pension plans in Canada
• Mental Health and Support benefits- 100% coverage
• Employee and Family Assistance Program benefits
• Employee discounts that can offer up to 50% off our Rogers & Fido products and services
• A commitment to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work
• A flexible schedule, including evenings & weekends (Min 20 hours/week)
• Career growth and development opportunities

What we’re looking for:

• You are great with people and are passionate about delivering an exceptional customer experience
• You love being part of a team and are a great collaborator
• You are excited and inspired by technology

• You meet the minimum age of majority in your province

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal/credit background check and ID verification. Previous employment verification may be required depending on the role.

Schedule: Part time
Shift: Flex Time
Length of Contract: Not Applicable (Regular Position)
Work Location: 1032-1800 Sheppard Ave. E.(5333), Toronto, ON
Travel Requirements: Up to 10%
Posting Category/Function: Retail (In Store / Hourly) & Sales and Service
Requisition ID: 321083

Requisition ID: 32881 

The Headlines:

Based out of the Toronto head office, the role of Sr. Financial Analyst - Ontario and West reports to the Commercial Finance Director, Ontario and West.  As a key member of the Commercial Finance team, this role will work closely with the Global Business Services team and is responsible for the accuracy of Ontario and West Commercial financial reporting.  This role will also provide finance support to Commercial business partners across the Ontario and Western regions. 

The Responsibilities:

Perform month-end close activities, including but not limited to, journal entries, accruals, balance sheet reconciliations, balance sheet planning and forecasting, and balance sheet variance analysis.

Use accounting principles and knowledge of internal controls ensure accurate, complete, and timely financial reporting for use by finance and Commercial business partners.

Support daily, monthly, quarterly and annual internal control activities.

Support the Sales team, Supply Chain, and Revenue Management with customer invoicing issues.

Lead projects to improve efficiencies and ways of working.

Educate the commercial team on financial acumen and ensure adherence to accounting policies and procedures.

Execute ad-hoc analyses and projects as required.

The Other Qualifications:

You have a CPA (or equivalent) designation or in the process of attaining CPA (or equivalent) designation.

You have at least 3+ years of financial analyst experience.

You have strong Excel skills and experience with financial software (SAP)

You love a challenge. You complete complex projects quickly and adeptly with your understanding of the business priorities.

You are confident and competent. You are diplomatic, professional and exercise great judgment in developing and maintaining excellent relationships within the business.

Job Posting Grade: 

Overview

The role of the Accounting Associate involves planning, organizing, and managing specialized accounting tasks to maintain accurate ledger accounts. This may include providing guidance or training to less experienced accountants. 

       Responsibility

• Prepare routine accounts receivable journal entries in a timely and accurate manner. 
• Follow up with customers on overdue invoices and manage collections
• Post payments to customer accounts and reconcile payment discrepancies
• Assist in year-end audit requirements
• Prepare, analyze and assist with accurate processing of monthly accounts receivable aging reports
• Work closely with the sales and customer service teams to resolve customer-related issues
• Assist with other accounting and administrative tasks as required 

Academic/Educational Requirements

• Diploma or degree in business administration, accounting or related program is considered an asset 
• CPA designation is an asset. 

Required Skills/Experience

• Two to four years of significant accounting experience. 
• Evaluate the accuracy of financial data  
• Ability to work in a fully computerized environment including knowledge of IFS and advanced MS Excel skills is an asset 
• Strong communication skills, both written and verbal
• Excellent attention to detail and organizational skills
• Ability to work independently and as part of a team

What Linamar Has to Offer

• Competitive Compensation
• Employee Benefits package includes but not limited to, Drug, Dental & Vision etc. 
• Opportunities for career advancement.
• Sustainability Counsel 
• Community based outreach supporting both local and global initiatives and charities. 
• Discounts for local vendors and events, including auto supplier discounts.

The Team

Scotiabank continues to be an industry leader for Payments technology and innovation. We have a history of safely leveraging new tools to enable new experiences for our customers, focusing on ensuring we protect their interests and goals. The result of this leads to modernization programs which aim to offer enriched information and transparencies to support the rapidly evolving payments community. 

The Role

We are looking for an enthusiastic individual to innovate and collaborate on the value-driven goals in delivering customer value. You will engage in a fast-paced and challenging environment, with opportunities to build new relationships and learn how you can make an impact in the competitive, trillion-dollar, Payments industry. You will be exposed to a wide range of businesses both internally and externally, then leveraging Scotiabank’s strong technology base, build and develop on strategic, forward-looking infrastructure.
 
 Is this role right for you?  

• Intermediate knowledge in multiple system/application areas of increasing complexity
• Can accomplish more complex goals independently 
• Design, code and document applications using multiple technology stacks
• Work with Business Analysts and Architects to analyze business and system needs, and create software designs to meet requirements
• Prepare high level and detailed technical specifications in accordance with bank security and architecture standards
• Provide after-hour support for systems in production
• Identify and manage risks versus opportunities and articulates impact towards deliverables
• Actively participate in customer discovery and solution discovery sessions
• Participate in merging, integrating, versioning, and promoting code through environments and version control 
• Triaging and problem-solving production incidents to restore services with follow up on root cause and restore efforts 
• Collaborate to provide estimation and break down of work to enable small and frequent releases to production 
• Consistently demonstrate behaviours aligned with the organizations valued mindsets
• Embrace and initiate change for continuous improvement
• Availability to work from office 3 days a week

Do you have the skills that will enable you to succeed in this role?

• Intermediate knowledge of software development experience in any of the following technologies:
  • Developing RESTFul APIs using Java and Spring Boot
  • Developing applications in IBM Integration Bus (App Connect Enterprise) is a plus
• Technical understanding – as an intermediate Software Engineer there will be expectations that you are able to participate in technical discussions, understand challenge design and strategy 
• Experience with containerization and orchestration (such as Docker, Kubernetes) and DevOp tools (such as Bitbucket, Git, Ansible, Jenkins)
• Familiar with languages, frameworks, and databases (such as Java/Spring, Node.js/Express.js, Python, MySQL, PostgreSQL, MongoDB, DB2)
• Experience and/or certifications with Google Cloud, AWS, Azure, or other cloud-based development stacks
• Use of analytics to enable day-to-day conversations and decision making
• AI tools

What's in it for you? 

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans. 
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements. 
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance.  
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one. 
• Community Engagement - no matter where you choose to work from; we offer opportunities for community egagement & belonging with our various programs such as hackathons and much more!

Work conditions: Hybrid

 #LI-Hybrid

Location(s):  Canada : Ontario : Toronto 

CIBC’s Wood Gundy team  is the full-service brokerage division of CIBC serving our high net worth clientele. As an Administrative Assistant you will be responsible for providing administrative support to the Investment Advisor team in our Wood Gundy brokerage. You’ll work closely with the team of Advisors as they plan and manage client investments. You’ll play a key part in supporting and servicing high net worth client accounts. You’ll provide ongoing support to a team that goes above and beyond for their clients.  This position is a great opportunity to learn the investment business in a professional, dynamic work environment with one of Canada's leading Brokerage.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site.

How you'll succeed

• Administrative Support - Maintain compliance standards in client dealings/client files. Conduct administrative activities and engage in administrative processes associated with supporting the IA(s) and teams. Engage in all marketing and business development activities and assist in the development of investment plans and written proposals for prospects and clients. As determined by the IA, assist in processes to direct assets into suitable financial products based on the client’s risk reward tolerances and demographic profile.

• Client Engagement - Connect on a personal level to make every interaction meaningful. Enhance relationships by collaborating with your team and providing administrative support to ensure client needs are met. Respond to requests by answering questions and providing an exceptional experience.

• Relationship Building - Heighten CIBC brand awareness in your community by attending local events and participating in marketing and outreach activities. Grow your network to create lasting connections that will generate future opportunities. Work closely with your team to connect clients with the right opportunities.

• Organizational Skills - Support Investment Advisors by providing timely responses to client requests and maintaining compliance standards in all files. Enable team success by improving team productivity, proactively uncovering business opportunities, and helping to direct assets into the right financial products.

Who you are

• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.

• You engage with your heart and mind. You care about people and understand different perspectives. You listen and learn from the experiences of others.

• You understand that success is in the details. Your critical thinking skills help to inform your decision making.

• You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partner. You build trust through respect and authenticity.

• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential.

• We work to recognize you in meaningful, personalized ways including a competitive compensation, a banking benefit*, wellbeing support and additional offers such as employee and family assistance programs and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

*Subject to program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Expected End Date

2025-08-29

Job Location

Toronto-181 Bay St. 6th

Employment Type

Temporary (Fixed Term)

Weekly Hours

1

Skills

Accountability, Activity Coordination, Communication, Interpersonal Communication, Multitasking, Office Administration, Organizational Efficiency, Personal Initiative

What you'll be doing

As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance. 

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time. 

How you'll succeed

• Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them reach their goals.
• Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.
• Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
• You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
• You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
• You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
• You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Manotick Mews

Employment Type

Regular

Weekly Hours

30

Skills

Client Issue Resolution, Client Service, Customer Experience (CX), Digital Literacy, Empathy, Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services