All jobs within 400 km around Mount Dennis

DUTIES:

QUALIFICATIONS:

• Must have an Ontario Secondary School Graduation Diploma plus one (1) year of post secondary training from a Community College or Ontario Ministry of Education equivalency;
• Must have over five (5) years of work experience in a computerized traffic signal control or similar environment;
• Must have a current Certificate of Qualification (C of Q) as an Electrician 442A or 309A, including an apprenticeship, under the Tradesperson’s Qualifications Act, as offered through the Ministry of Training, Colleges and Universities.
• Must hold and maintain a current, valid and lawful Class ‘D’ Driver’s License with a ‘Z’ endorsement
• OR Must hold and maintain a current valid and lawful Class G Driver's Licence in accordance with the Highway Traffic Act, for the purposes of operating a City of Windsor vehicle and must attain a current, valid and lawful Class ‘D’ Driver’s License with a “Z” endorsement in accordance with the Highway Traffic Act, for the purposes of operating a City of Windsor vehicle within the probationary/confirmation period.  Failure to obtain a current, valid and lawful Class ‘D’ Driver’s License with a ‘Z’ endorsement in accordance with the Highway Traffic Act within the probationary/confirmation period will result in disqualification
• Must have proven oral and written communication skills;
• Given that this job is a new position a Physical Demands analysis will be completed with the incumbent after approximately six months of occupying the position.

NOTE:

• Only those applicants selected for an interview will be acknowledged
• We offer a smoke-free office environment
• Personal information is collected under the authority of the Municipal Act, c. 25 as amended, and will be used to determine eligibility for employment.
• The Corporation of the City of Windsor is an Equal Opportunity Employer

In accordance with the Accessibility for Ontarians Act, 2005 and the Ontario Human Rights Code, the City of Windsor will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities.  If selected to participate in the recruitment, selection and/or assessment process, please inform the City of Windsor Human Resources staff of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.

Windsor International Airport (“YQG”) is currently recruiting for the position of Temporary Full Time AP/AR Clerk for approximately one year to cover a maternity leave. We are looking for a detailed oriented individual which is able to maintain a high level of confidentiality. The ideal candidate will be reliable and highly adaptable in a professional environment and able to communicate with co – workers, customers, vendors and members of the public

Reporting to the Director of Corporate Services/CFO. This position will be responsible for full cycle payments, timely recording and processing of accounts payable invoices, investigation and resolution of discrepant invoices, recording airline movements and passenger statistics, as well as implementing process improvements. This position requires accuracy, organization skills and attention to detail is very important. This will directly support the department by carrying out related duties.

General Responsibilities:

• Maintain vendor database
• Manage purchase orders
• Match invoice, and purchase orders in preparation for AP data entry
• Verify, code and enter AP Invoices into QuickBooks
• Process cheque payments and prepare documentation for wire transfers and EFT’s in a multi currency environment
• Scan and maintain documents in the AP archive folders
• Review vendor statements, to ensure all invoices are entered on a monthly basis
• Contact the vendor to resolve discrepancies
• Maintain AP working papers and required spreadsheets
• Assist with account collections
• Reconciliation and payment of purchasing cards
• Ensures all scheduled and non-scheduled air traffic landings and passenger data is accurately recorded
• Provide financial support to other departments and tenants as required
• Perform vendor and expense account reconciliations as directed
• Daily mail distribution
• Collect and review insurance certificates for all leases and contracts
• Assist with other general duties as necessary

Requirements/Qualifications:

• Post-Secondary Diploma in Accounting or related field
• 3-5 years of experience in a computerized accounting environment
• Knowledge of Accounts Payable processing
• Must have proficiency in QuickBooks, Excel. Microsoft 365
• Superior time management skills and the ability to handle multiple priorities.
• Ability to work independently or as part of a team with minimal supervision.
• Sound knowledge of accounting principles and analytical processes
• Ability to multi task and problem solve
• Ability to obtain and maintain the appropriate level of Transport Canada Airport Security Clearance.
• Must be qualified to legally work in Canada
• Must be able to provide a satisfactory police clearance certificate
• Must abide by all Occupational Health and Safety requirements

DUTIES:

• Reporting to the Cultural Development and Willistead Manor Coordinator, Ojibway Naturalist and Outreach Coordinator, Museum Windsor Curator and/or designate(s), this position will be responsible for:
• Greeting visitors and conducting educational programs and tours which may include responsibility for directing the activities of scheduled bus trips, rental functions, acceptance and direct deliveries for events, and other functions related to the activities of the assigned facility.
• Will be responsible for providing accurate information and must be knowledgeable regarding facility rentals and assigned facility programs and features.
• The incumbent will maintain excellent customer service and public relations at all times. 
• Responsibilities of the incumbent will include completion of daily logs, statistical data, cash handling, and ensuring the safety of customers;
• May be required to handle wildlife or artefacts;  
• Will be cognizant of building/equipment concerns and cleanliness of the environment and will be responsible to notify supervisor of any issues or concerns that may arise. 
• Will be responsible for completion of daily logs, statistical data, cash handling, and ensuring the safety of customers.
• Will maintain excellent customer service and public relations at all times.
• Will perform Occupational Health & Safety duties as outlined in the Corporation’s Health & Safety Program. 
• Will perform other related duties as assigned.

QUALIFICATIONS:

• Must be a minimum of 16 years of age at time of employment.
• Must have completed an Ontario Secondary School Grade 10 education or will obtain Grade 10 within 1 year of hire date or Ontario Ministry of Education equivalency.
• Must have up to (3) months experience in a recreation field.
• Must hold by date of hire and maintain current and valid Standard First Aid and CPR certification obtained from a first aid training provider approved by the Workplace Safety and Insurance Board (WSIB), for the full term of employment;
• Education in environmental or biological studies considered an asset.
• Local and/or Natural History knowledge considered an asset.
• Experience working with computer programs such as MS Office Suite of Products including Word, Excel, PowerPoint, Outlook, and ActiveNet or similar program will be considered an asset.
• Proficiency in French language considered an asset.

POSTING PERIOD:  Friday, March 1, 2024 at 8:30 AM to Friday, March 29, 2024 at 4:30 PM

NOTE:

• Only those applicants selected for an interview will be acknowledged
• We offer a smoke-free office environment
• Personal information is collected under the authority of the Municipal Act, c. 25 as amended, and will be used to determine eligibility for employment.
• The Corporation of the City of Windsor is an Equal Opportunity Employer

In accordance with the Accessibility for Ontarians Act, 2005 and the Ontario Human Rights Code, the City of Windsor will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities.  If selected to participate in the recruitment, selection and/or assessment process, please inform the City of Windsor Human Resources staff of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.

DUTIES:

Reporting to the Director of Care or designate, this position will ensure quality care is provided to residents on a 24-hour basis through delegating work of all staff on the unit, in accordance with legislated standards of the Ontario College of Nurses, the Ministry of Health and Huron Lodge Policy Manuals. Responsible to ensure that staff work in a safe and healthy manner in accordance with Huron Lodge and Corporate policies and procedures and the Occupational Health & Safety Act and accompanying regulations; Duties as assigned under Emergency Preparedness Plan; Attend all mandatory-in-service training; Maintain professional relations with residents, families, the public and fellow staff; All influenza vaccine/outbreak protocols must be followed on a yearly basis. Shifts will be rotated as required to meet the needs of the Home. Will perform Occupational Health & Safety duties as outlined in the Corporation’s Health and Safety Program. Will perform other related duties as required.

QUALIFICATIONS:

• Must hold and maintain a current Certificate of Registration with the College of Nurses of Ontario as a Registered Nurse;
• Must have experience in nursing within the last five (5) years;
• The physical demands analysis associated with this job indicates a medium level of work;
• Must complete a post-offer agility test in an effort to assist the successful candidate in completing the position tasks safely and to aid in minimizing injuries on the job;
• Must communicate with the general public and fellow staff in a courteous and tactful manner;
• Previous experience in the field of geriatrics will be an asset;
• Verification of a current HeartSaver Level A plus current First Aid Certificate will be deemed an asset. 
  HOURS OF WORK: 
  07:00 hours – 15:00 hours. (Day Shifts)
  15:00 hours – 23:00 hours. (Evening Shifts)
  23:00 hours – 07:00 hours. (Night Shifts) 

POSTING PERIOD: Wednesday January 17, 2024 at 8:30 AM to Friday, April 26, 2024 at 4:30 PM

NOTE:

• Only those applicants selected for an interview will be acknowledged
• We offer a smoke-free office environment
• Personal information is collected under the authority of the Municipal Act, c. 25 as amended, and will be used to determine eligibility for employment.
• The Corporation of the City of Windsor is an Equal Opportunity Employer

In accordance with the Accessibility for Ontarians Act, 2005 and the Ontario Human Rights Code, the City of Windsor will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities.  If selected to participate in the recruitment, selection and/or assessment process, please inform the City of Windsor Human Resources staff of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.

Job Description

In this role you will provide desktop support for Information Technology hardware and software, and will provide implementation support for IT projects.

Major Responsibilities:

The primary responsibilities as a Technology Analyst 2 will be varied. Specifically, you will:

• Provide desktop support for Information Technology hardware and software.
• Respond to enquiries from users regarding Information and Technology problem and service requests.
• Consult with users concerning hardware/software problems and provide technical assessment, analysis and resolution of problems and issues.
• Extract information required to diagnose and resolve problems.
• Install and configure desktop-related hardware and software.
• Implement City-wide and Divisional hardware and software upgrades and projects.
• Co-ordinate and/or escalate with internal and external groups, including vendors, on resolution of technical problems.
• Follow up on problems and keep users informed until the problems are resolved.
• Participate in team projects and make recommendations to enhance the quality and efficiency of support.
• Provide inputs to the developments and improvements to current environment, policies and processes.
• Provide training to clients in use of desktop technology.
• Prepare documentation to facilitate transfer of knowledge.
• Provide input for statistics and drafts summary reports.
• Document solutions to hardware/software problems for users and other IT staff.
• Collect and maintain asset inventory. Dispose of hardware and software.
• Perform desktop-related IT tasks in response to issues, client service requests, and operational requirements as assigned.
• Travel within the City of Toronto as required. Travel to other GTA locations for training and adhoc computer support.

Key Qualifications:

Your application for the role of Technology Analyst 2 should describe your qualifications as they relate to:

1. Post-secondary education in a computer-related field, or the equivalent combination of education and/or related Tier 2 Desktop Support experience.
2. Experience in a large, diverse computing and customer support environment providing desktop support.
3. Experience configuring and troubleshooting technical issues with Windows 10, Novell, MS Office Suite (Excel, Word, PowerPoint, Outlook) 2013 and Office 365, various web browsers, Desktop Imaging, and mobile computing devices, such as Tablets, Notebooks, Toughbook's, Smartphones and handheld devices.
4. Experience and strong working knowledge of the functionality of Active Directory, Enterprise Security Level software

 You must also have: 

• Ability to prioritize, plan, organize and work independently and cooperatively with others in a team environment.
• Possession of a valid Ontario class “G” Driver’s Licence and access to a properly insured vehicle.
• Ability to lift objects (up to 40 lbs).
• Ability to travel within the City of Toronto as required.
• Strong conceptual, analytical and problem solving skills.
• Commitment to customer service, performance quality and continuous improvement.
• Excellent communication skills with the ability to convey, clearly and effectively to a variety of audiences.

NOTE TO INTERNAL FULL-TIME AND PART-TIME CITY OF TORONTO EMPLOYEES:

City of Toronto employees must apply to full-time or part-time employment opportunities posted on the City's Internal Job Posting Portal.

Work Location: East York, Metro Hall and Etobicoke

Toronto is Canada’s largest city, the fourth largest in North America, and home to a diverse population of about 2.8 million people. Consistently ranked one of the world’s most livable cities, we are a global centre for business, finance, arts and culture. Join the award-winning Toronto Public Service as a Heavy Equipment Operator (HEO) position within our Solid Waste Management Services.

 Major Responsibilities:

• Operates heavy motorized equipment in a safe and efficient manner
• Operates powered vehicles and equipment, including rubber-tired and track-type front end loaders, backhoes, gradalls, roll-off trucks and tractor-trailers
• Secures open top trailers using straps, ratchets and crank handle to secure tarps
• Maintains vehicles in a clean and tidy condition and makes daily inspection, reports defects and maintains a Driver's Log, as required by the HTA and City policies
• Directs activities and may provide work direction to other staff
• Assists workers in various Transfer Station functions, including, but not limited to, loading and unloading of trailers, hook-up, cranking landing gear, and opening and securing trailer doors, etc.
• Shunting of tractors and trailers at Transfer Stations
• Installs or assists in installing equipment attachments
• Performs other related work as assigned

Key Qualifications:

Your application must describe your qualifications as they relate to:

1. Must possess and be able to maintain a valid Province of Ontario, Class "A" Driver's License (with "Z" endorsement), and must qualify for the City's Equipment operating permits and requirements.
2. Recent experience and demonstrated ability in the operation of tractor-trailers, rubber tire articulated loaders, track loaders and back hoe generally as outlined in the responsibilities.
3. Ability to operate tractor trailers equipped with manual transmissions or automatic transmissions.

You must also have:

• Ability in the operation of construction/utility equipment, front-end loaders, heavy trucks, generally as outlined in the responsibilities.
• Knowledge and ability to perform running repairs on equipment, calibrate onboard weighing system and to maintain equipment and/or vehicle in operation in a clean, tidy and safe condition.
• Familiar with the Occupational Health and Safety Act and regulations that apply to this work and Provincial and City Traffic Laws and regulations for the safe performance of his/her duties and responsibilities.
• Ability to orient new staff on assigned vehicles/equipment.
• Ability to use or learn to use technical devices related to the position.
• Ability to communicate in relation to the job duties and deal courteously with the public.
• Must be available to work shift/weekend/overtime/on call duty, rotating shifts and emergency situations.
• Must be able to follow instructions, work independently or in a group.
• Ability to maintain accurate records and to communicate effectively verbally and in writing.
• With the appropriate safety precautions, must be able to tolerate dusty, noisy, and odorous conditions.
• Must be physically capable of performing the required duties and be able to work in all weather conditions.
• Must be willing to take training and upgrading as required.

We thank all applicants and advise that only those selected for further consideration will be contacted

Vacancies known at the time of posting:
1. 2700 Eglinton Ave W, Toronto, M6M 1V1 (1)

2. 30 Adelaide Street East, Toronto, M5C 3G8 (1)

3. 60 Queen Street West, Toronto, M5H 2M4 (2)

Major Responsibilities:
 

• Prepares, researches, maintains and processes documents (e.g. enforcement of defaulted fines, license suspensions, warrants, probation orders, other court orders, interpreter request, dockets, case dispositions, MTO requests, photocopy requests, trial request, motion applications, extension applications, re-openings, walk-in-guilty pleas, and filings of certificates and information etc.).
• Selects and presents data. Determines and corrects errors.
• Drafts correspondence (relating to legislative authorities and court/tribunal processes).
• Inputs, updates and maintains data (e.g. processing certificates of offence and Information filed with court, Prepping court dockets, updating dispositions including FTR, scheduling trials etc.).
• Operates office equipment and computers utilizing a variety of software packages, applying speed and skill.
• Prepares presentation materials, forms etc.
• Utilizes layout, formatting and keyboarding skills using computer.
• Maintains filing and retrieval systems for records/documents (e.g. trials, pending matters to be scheduled, schedules, tables, completed cases, docket payments, fines at collections, exhibits, recording tapes / digital recording files, reports, inventory data and manuals, receivables and completed matters) etc.
• Receives documents/applications, invoices/monies from the public or other levels of government and ensures accuracy and completeness.
• Issues/completes receipts/documentation.
• Receives, balances and records payments and completes receipts.
• Responds to inquiries requiring broad knowledge of the operational area/function (e.g. call centre, public counter, in-take counter and information desk).
• Coordinates meeting rooms, bookings and special requirements for meetings.
• Attends meetings, takes and transcribes minutes.
• Prepares, sorts, processes, collects, opens, distributes and delivers mail, cash, and bank deposits.
• Monitors, orders and maintains supplies/resource materials for unit or other locations.

Key Qualifications:

Your application must describe your qualifications as they relate to:
 

1. Considerable experience performing various clerical duties, including, receiving payments, typing correspondence, processing applications, etc.
2. Considerable experience working with various filing systems and the management of large volumes of information both hard copy and electronic.
3. Experience with MS Office (i.e. Word, Excel, Access, Outlook and PowerPoint), data entry, formatting procedures for text, table, spreadsheet and mail merging. 
4. Experience working in a customer service environment, dealing effectively with all levels of staff and the general public and service providers in person, by telephone and in writing.

You must also have:
 

• Mathematical ability to compile statistical summaries and to balance accounting documents, e.g. Failed to Respond (FTR) dockets, Walk In Guilty (WIG) dockets, First Attendance dockets balance day end cash transactions etc.
• Knowledge of legal and technical terms and court procedures and requirements, e.g. knowledge of the Statutory Powers Procedure Act, City of Toronto By-Laws, Provincial Offences Act, Courts of Justice Act, Administration of Justice Act and related regulations.
• Excellent interpersonal, and communication skills with the ability to meet and interact with, judiciary, Legal Profession, Staff, Enforcement Agencies, Public and representative from external agencies and organizations in an efficient, discreet and professional manner.
• Excellent organizational skills with ability to multitask in a high pressure, high volume environment with minimal supervision.
• Ability to utilize layout of formatting procedures for text, charts, graphs and statistical data.
• Ability to operate audio/visual systems and perform minor maintenance and repairs.
• Ability to type/keyboard at a fair rate of speed, and accuracy.
• Ability to lift boxes up to 20 kg.
• Ability to work flexible and varied hours on a rotational basis.
• Ability to work in a primarily digital environment
• Ability to support the Toronto Public Service values to ensure a culture that champions equity, diversity and respectful workplaces.

NOTE TO INTERNAL FULL-TIME AND PART-TIME CITY OF TORONTO EMPLOYEES:

City of Toronto employees must apply to full-time or part-time employment opportunities posted on the City's Internal Job Posting Portal.

Posting Period: 20-Mar-2024 to 05-Apr-2024

BRIEF INTRODUCTION 

The Assistant Branch Administrator is responsible for supporting the Branch Management Team in ensuring a high level of success is achieved through effective operations and administrative efficiencies. 
   
IS THIS ROLE RIGHT FOR YOU 

In the role you will: 

• Consistently demonstrate high levels of internal and external client service
• Assist in the management of branch support staff, including executing development plans
• Ensure quality and efficiency of branch operations
• Assist with the execution and implementation of procedures to ensure compliance with corporate policies and industry regulations
   

We would love to work with you if you have: 
 

• Experience in the securities industry 
• Excellent verbal and written communication skills  
• Meticulous attention to detail and excellent time management skills 
• Provide excellent client service in a professional and respectful manner
• Strong organizational skills
• Ability to take initiative and work independently
• Investment Representative (IR) license is an asset or obtain license within 15 months of hire which includes:
  • Canadian Securities Course (CSC), 
  • Canadian Practices Handbook (CPH),
  • Investment Representative Training Program (IRT)
  • ScotiaMcLeod internal 30-Day training program

 What’s in it for you:

• At ScotiaMcLeod we help employees build their futures – where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture that includes coaching, learning, and development – there are endless possibilities. At ScotiaMcLeod– you can make an impact. You help make the futures of our 25 million customers happen. You can find your future here.
• The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers.  
• An organization committed to making a difference in our communities– for you and our clients. 
• An inclusive working environment that encourages creativity, curiosity and celebrates success.  
• Learning and Development – free access to Scotia Academy to upskill and develop your skills.

Position Summary:

• To process customs clearance (release) AND/OR confirm declarations for repetitive and non-complex shipments guided by the CCBS system and personal skills.
• Client (Internal/External):Import operations, Support Services, Consulting, Inbound services, Sales, etc, and all customs clients and partners
• Specific output or services: Customs release AND/OR confirm declarations for repetitive and non-complex shipments using client' profile in CCBS system (creates or modifies line code/classification)
• Handle delivery service AND/OR import permits requests if required AND/OR gather and send proper documentation to the government

Job Key Contributions/Task:

• Data entry (open customers' files, validate information, credit and invoicing)
• Collect supplementary information or documentation from customers, drivers, custom and other offices, etc, when required
• Identify customer profiles discrepancies
• Answer standard questions and requests from customers, drivers, customs and other offices
• Work as team member with other actors: clients, UPS SCS employees, carriers, inbound agents

Qualifications required

• 6 months to 2 years of experience
• High school degree
• Bilingualism required - intermediate level (in Quebec Only)
• Basic knowledge in Customs operations, laws and regulations, and other government departments
• Basic understanding of HS system
• Basic computer skills

Shift Timings

• Overnight shift: 10:30 PM - 6:30 AM (Sunday to Thursday)
• Training in-office for at least 1 week
• Remote work following training

UPS is a diverse and equal opportunity employer.  Accommodations are available, on request, for candidates with disabilities taking part in the recruitment process.  If you are selected to participate in the recruitment process, please advise if you require accommodation for a disability.

Reporting directly to the HR Director, the HR Business Partner at PepsiCo Beverages Canada's Head Office will assume a pivotal leadership role overseeing various national projects, alongside offering comprehensive HR Business Partner support to several client groups within the headquarters team. Located in Mississauga, ON, the ideal candidate embodies business acumen, possesses well-rounded HR expertise, and demonstrates exceptional communication and prioritization skills. This is a 12 Month Contract. 

Responsibilities

• Spearhead the development and implementation of innovative HR strategies aligned with organizational goals, ensuring a proactive approach to Succession Planning, Staffing, Leadership Capability, Organizational Health, and Employee Relations within the Mississauga Head office.
• Foster a positive and inclusive workplace culture by implementing initiatives that promote diversity, equity, and inclusion, and ensuring that HR practices reflect these principles.
• Collaborate with cross-functional teams to design and deliver leadership development programs, workshops, and training sessions, fostering continuous improvement in leadership skills across all levels of the organization.
• Drive employee engagement initiatives, leveraging feedback mechanisms, surveys, and other tools to measure and improve organizational health, ensuring a motivated and high-performing workforce.
• Lead and facilitate talent review sessions, partnering with senior leaders to identify high-potential employees and create tailored development plans to support their career growth.
• Stay abreast of industry trends, legal developments, and best practices in HR, incorporating relevant insights into the organization's HR strategies and policies.
• Act as a change agent by effectively communicating HR initiatives, policies, and practices to ensure seamless implementation and alignment with business objectives.

Qualifications

• Bachelor's Degree required, preferably in Business or Human Resources
• 4-5 years of experience as an HR Business Partner/HR Generalist required.
• Demonstrated professional maturity and ability to act as a change leader and influence.
• Demonstrated ability to manage competing priorities.
• Strong analytical and problem-solving skills
• Effective communication, presentation, and written skills
• Demonstrated proficiency with systems: Excel, Power Point + experience with applicable HR Systems (HRIS, Recruitment Software, Succession Planning tools etc.)
• HR experience in a related industry, including consumer packaged goods, distribution/transportation, manufacturing, or grocery is a strong asset.

Major Responsibilities:

Your primary responsibilities as an Administrative Assistant 1 will focus on performing a variety of specialized administrative support to assist with the day-to-day management control, operations and coordination of complex projects and/or program related functions in the Office of the Deputy City Manager, specifically:

Office Administration

• Provides senior level administrative support, advice and guidance on key initiatives and policies. Reviews and directs incoming correspondence, telephone calls and initiates responses.
• Manages and schedules daily appointments and activities; arranges meetings and business travel. Recognizes priorities and organizes the daily schedule accordingly.
• Coordinates daily administrative operation by organizing workload priorities. Provides effective work direction, training and guidance and acts as a resource to support staff as required.
• Handles, prioritizes and/or redirects inquiries and/or provides information and guidance to staff, Mayor’s office and Councillors, clients, the public, the media, agencies, union representatives and other levels of government, utilizing specialized knowledge of corporate policies, regulations and protocols.
• Ensures and checks the efficient and correct preparation and processing of documents in accordance with appropriate policies and legislation. Ensures conformity with regulations, statutes, by-laws, agreements, policies and procedures.
• Applies and checks layout and formatting guidelines. Proofreads own and others material.
• Performs highly independent, specialized administrative tasks, including preparation, research, investigation, review, reconciliation, control and co-ordination of various documentation and processes.
• Maintains strict confidentiality at all times.
• Coordinates meetings, special events, schedules, workshops, grievances, labour-management meetings, food services, printing of conference materials, registration.
• Prepares agendas, takes/transcribes minutes and follows-up on action required.
• Operates computers utilizing and manipulating a variety of desktop applications and corporate systems. Prepares presentation material on various software, including PowerPoint.
• Organizes and maintains up-to-date manuals such as Council and Corporate administrative policies and guidelines.
• Maintains continuous awareness of the City operations, administrative policies and procedures. Monitors administrative processes of the office to ensure adherence to relevant City policies and efficient operations.
• Coordinates the development and implementation of secretarial and administrative   standards and procedures.
• Attends various meetings, events.
• Promotes and delivers excellent customer service.
• May handle special projects.

Human Resources and Financial Management

• Monitors, tracks and reports attendance.
• Checks and ensures the preparation of the recruitment and organizational change documents are in accordance with Corporate and service area policies.
• Maintains staffing and recruitment information and documentation. 
• Prepares and processes documents of a confidential labour relations nature, such as notes regarding disciplinary action, documents pertaining to grievances and arbitration, letters of discipline, contingency planning, position termination, restructuring and downsizing initiatives.
• Assists in the co-ordination of service area labour disruption plans as required.
• Coordinates the submission of petty cash reimbursements, supplier payments and other administrative matters for the office.

Communications and Issues Management

• Receives and provides initial response including initial data collection related to telephone calls, email and correspondence from the general public and staff and refers for appropriate action.
• Responds to, and helps resolve, issues raised by staff, internal and external stakeholders, and the public.
• Receives Fraud and Waste, Ombudsman, Auditor General, Internal Audit and other matters on behalf of the DCM's Office and refers to the appropriate Division for Action. Monitors and tracks responses.
• Coordinates tier one responses to enquiries about Freedom of Information and protection of personal privacy from Members of Council, the Information and Privacy Commission, the media, senior City staff and the public.
• Prepares and co-ordinates communications material within the service area, including newsletters, bulletins, notices and flyers.

Council and Committee Agenda Management

• Monitors all key reports required for committees and council and ensures deadlines are met.
• Annotates Council agendas and flags items that will impact on Division operations. Identifies issues and initiates responses.
• Maintains awareness of municipal matters while acting with discretion on all confidential matters.

Reporting and Record-Keeping

• Administers, prepares, processes and composes documents, routine reports, statistical summaries and reports requiring considerable judgement in the interpretation and application of regulations and practices. Prepares complex calculations and analysis of data. Monitors expenses and participates in compiling data for forecasting and budgeting. Prepares correspondence.
• Coordinates all reports and administrative information, monthly work plan updates and corporate responsibilities including Human Resources, Health and Safety and prepares the documentation to meet legislative requirements in alignment with established policies and procedures.
• Develops, operates and maintains an effective record/retrieval system for the office.

Key Qualifications:

1. Considerable experience providing administrative support to senior management, handling a broad range of administrative matters, standard office practices and procedures. 

2. Experience annotating and/or summarizing complex data, reports, briefing notes and/or committee/council reports.

3. Considerable experience in the preparation and drafting of standard correspondence and reports, editing the layout and formatting of complex reports, presentations, correspondence, charts and tables.

4. Considerable experience preparing agendas, taking minutes at meetings and identifying items for follow up.

5. Extensive experience utilizing a variety of software packages (i.e. Microsoft Word, Excel, PowerPoint, Outlook, etc.).

6. Strong analytical and problem-solving skills.

7. Excellent organizational and time management skills, including attention to detail, ability to set priorities, meet deadlines and work effectively with minimal supervision, deal with conflicting priorities and work demands.

8. Considerable knowledge of municipal operations that may include but is not limited to council proceedings and Freedom of Information.

9. Ability to work independently, in a politically sensitive and confidential environment, using sound judgement.

10. Ability to provide work direction to other support staff.

11. Ability to research and prepare information in a timely manner.

12. Ability to implement effective administrative work procedures and maintain an organized office in a fast-paced and complex executive office.

13. Highly developed customer service and interpersonal skills. Ability to deliver excellent customer service at all levels and with external partners and stakeholders.

14. Excellent communication skills, both orally and in writing. A strong command of grammar and writing skills for the purpose of proof reading and editing.

15. Ability to work beyond normal business hours and flexible hours including weekends and evenings when necessary.

16. Must be resourceful, adaptable and possess a high degree of initiative.

17. Ability to support the Toronto Public Service values to ensure a culture that champions equity, diversity and respectful workplaces.

18. Knowledge of the Agenda Forecasting System (AFS) and the Letter Tracking System (LTS) would be considered an asset.