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Work Location:

Montréal, Quebec, Canada

Hours:

37.5

Line of Business:

Personal & Commercial Banking

Pay Details:

47,200 $/$47,200 - 66,600 $/$66,600 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

The role of the Clerk, Accounts receivable - Deductions team will be responsible for identifying, coding, validating and managing client payment deductions, mostly related to the retail/major accounts.  Ensuring that all transactions are reconciled/completed according to standards and procedures and also forwarded to the appropriate internal departments.

How you will make contributions that matter:

• Reconcile high volume of customer payment deductions for retail/major accounts 

• Analyse customer documents to identify and code deductions

• Research and obtain missing documents 

• Prepare and process all documentation needed for internal debit memo review and submit for validation 

• Offset matching debits and credits

• Respond to external and internal customer account inquiries as required 

• Enter information meticulously into the management system (Maestro) and debit note management system (DNMS)

• Investigate all outstanding transactions that require validation and offsetting 

• Resolve discrepancies within the required time frame 

• Apply and comply with existing procedures and policies 

• Perform all other related duties

You are best suited for the role if you have the following qualifications:

• College degree in finance or other relevant field or equivalent experience

• 3+ years experience in a similar position 

• Good knowledge of the Office suite (Outlook/Excel), knowledge of Maestro (asset) 

• Strong analytical skills with high level of accuracy and attention to detail

• Likes to take initiative and work autonomously  

• Excellent ability to manage priorities and organize work requirements

• Demonstrates interpersonal, communication and customer service skills 

• Ability to solve problems

• Bilingualism (French and English) spoken and written is essential; as the candidate will be required to communicate with customers and internal teams, by phone and email in Quebec and across Canada.  Most of the supporting documentation received from the retail accounts, based outside Quebec are uniquely in english

We support and care for our employees and their families by providing:

• Competitive salaries

• Advantageous corporate agreements

• Health and wellness program in the workplace

• Assistance program for employees and their families

• Saputo products at a discounted price

Salary range: $42,950 - $56,370

*Salary offers will vary commensurate with experience, education, skills, and training.  

We support employment equity. Saputo strives to embed diversity and inclusion in its operations and invites candidates from all horizons to join its family.

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

• Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
• Processing day to day transactions
• Nurturing rich, long-standing relationships
• Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
• Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

• Build strong customer relationships and deliver excellent customer service
• Uncover and solve customers’ needs
• Explain complicated concepts simply
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
• Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

• Have proven customer service skills through work or community involvement
• Are willing to assist in a professional, friendly and efficient manner
• Are available to work a flexible schedule
• Are comfortable in simple sales situations
• Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

• The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
• A rewarding career path with diverse opportunities for professional development
• Internal training to support your career growth and enhance your skills
• An organization committed to making a difference in our communities – for you and our customers
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
• A competitive compensation and benefits package

Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English and French because they will serve and English-speaking clientele.

Available times:

Night 6:00 p.m. to 6:00 a.m. on the 3-2-2-3 work cycle and variable shifts (Day, Evening, Night)

Salary:

Hourly rate of $26.55/h with evening premium ($1.25/h) and night premium ($1.75/h) .

Please note that there are two salary increases in the first year of employment with a target rate of $29.50/hour.

We support and care for our employees and their families by offering:

• Vacation upon hiring;
• Generous and comprehensive group insurance;
• Group pension plan with employer contribution;
• Telemedicine and assistance program for employees and their families;
• Share capital with employer contribution;
• Generous allowance for parental leave;
• Paid leave; sick leave, mobile leave and volunteer leave;
• Possibility of contributing to group RRSPs and TFSAs
• Training and development programs;
• Activities organized for employees and their families;
• Special discounts on our products;

Contributing in this role means:

• Operate different production lines in the industrial cheese department;
• Participate in monitoring production and help optimize its efficiency;
• Participate in daily and non-daily washes;
• Carry out the dismantling, washing and reassembly of equipment according to the procedures in place and within the given time, as well as an inspection of the equipment after washing;
• Compile various documents and production reports;
• Ensure a safe environment;
• Ensure product quality according to HACCP and BRC standards;
• Perform any other related tasks.

The qualifications sought are:

• Hold a high school diploma or its equivalent;
• Have relevant experience in an operator or production position;
• Be flexible with work schedules and training offered;
• Possess an intellectual curiosity for learning new technologies;
• Have ease with operator interfaces and good computer knowledge;
• Promote a health and safety culture and ensure compliance with health and safety rules at work;
• Possess mechanical and machine troubleshooting skills;
• Knowledge of the HACCP program (an asset);
• Have good priority management skills, be responsible and have initiative;
• Be a good communicator and demonstrate leadership;
• Ease of analysis and problem solving.

Facility Location- Montréal

Employee Type -  Regular Employee FT  Salaried

JOB SUMMARY: As part of Securitas Mobile operation provides guard services to project a security presence, which may include operating a vehicle to perform patrol, inspection, and/or incident response services. 

Does this sound like you? Would you like to put your passion to use and join the residential sales team as a Sales Representative?

What will your days look like?

• Understand the motivations and the needs of the clients in order to assist them accordingly

• Use price grids to make detailed cost estimates and propose personalized, realistic solutions based on the clients’ budget;

• Select the best contractors for the project using our “MatchParfait” tool;

• Strategically follow up with clients and contractors while also coordinating appointments;

• Use CRM tools to plan and track the sales cycle of clients;

• Analyze bids to advise clients impartially on the best offer;

• Regularly develop your client base and ensure customer loyalty;

• Recruit construction contractors and demonstrate the added value of a partnership with RenoAssistance.

What do you need to be a Sales Advisor with us?

• Excellent verbal and written communication skills;

• 3 years of experience in a sales-related role;

• Advanced oral English or full bilingualism to serve a wider client base;

• Ability to quickly understand and analyze the needs of clients;

• Ability to work with multiple software and tools simultaneously (CRM, Outlook) while communicating effectively with clients;

• Strong organizational skills, good time management, and attention to detail;

• Ability to work independently and as part of a team;

• Results-oriented and motivated to exceed targets;

• Knowledge of construction, renovation, design, or decoration is an asset, but complete training will be provided during onboarding;

• Ability to work both remotely and at our offices (Montreal, Charny, and Laval): details about our hybrid work model will be shared during the recruitment process.

Benefits that really make a difference:

• A collective insurance program partially paid by the employer (including drug, dental, travel, life, disability, etc.) with a $500 health account;

• A bonus system to acknowledge and reward your work;

• A generous vacation policy;

• 5 paid personal days off as of your first day;

• Access to an employee and family assistance program (EFAP);

• Telemedicine service;

• An annual allowance of $200 for sports and cultural activities;

• A paid day off for moving and for volunteering;

• Various employee discounts to help you carry out your real estate projects with confidence and at reduced costs;

• An annual base salary plus a performance-based commission plan.

And we don’t stop there, because we really care about you:

• A hybrid and flexible telework model;

• An onboarding process to quickly familiarize you with your work environment and our services;

• A work environment that prioritizes both your professional development and personal fulfillment;

• A social club that ensures your daily life with us is pleasant and stimulating;

• Collaborative teamwork where your wildest ideas are welcomed and even encouraged.

EspaceProprio is an independent subsidiary of the Desjardins Group, which works exclusively in the field of housing and ensures the integration, coordination and support of the various companies acquired by Desjardins, such as DuProprio, RénoAssistance and Confia.

#LBRA
#LI-Hybrid

At Saputo, we bring good to the table by making high-quality products, investing in our people, and supporting communities around the world . As a top 10 global dairy processor, we value contributions that matter and strive to foster an inclusive, growth-driven work environment. Ready to bring your best?

How you will make contributions that matter...

You are best suited for the role if you…

We support and care for our employees by providing them with…