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What is the Opportunity?

The Creditor Customer Service Representative will interact with clients over the phone, and provide them with insurance advice and solutions based on their individual needs. You will strive to constantly improve functions taking a client focused approach to effectively process client requests and provides advice and service solutions where appropriate regarding their credit insurance coverage on loans, lines of credit, mortgages and business loans. Your will retain the customers by showing the benefits and features of keeping their coverages. Your ability to provide superior customer service, build rapport and gain the clients’ confidence will be critical to your success

What will I do?

• Handling inbound calls from customers, answering inquiries and providing information to customers.
• Educating customers on the usage of products/services and on additional available benefits and services
• Reporting customer complaints; helping resolve customer complaints, ensuring that problems can be resolved in a timely manner
• Respond to customers by providing information, understanding needs, offering value added solutions, opportunity spotting, and taking accountability for the resolution of customer concerns
• Secures new business and/or retains existing business
• Ensure customers receive optimal service at a level that meets their needs, personally or by referring them to the appropriate partner (internally or externally)
• Takes ownership of client concerns, building ownership and accountability at first point of contact through client-focused behaviours, ensuring, when necessary, the escalation process is followed
• Process applicable paperwork for clients, ensuring accuracy and completeness of information.
• Meet monthly sales and retention goals

What do you need to succeed?

Must-have

• Requires fluency in French and English in order to serve our clients in the community with French and English speaking needs
• Solid aptitude for listening, establishing rapport and finding the right solutions for customers
• Strong attention to detail and problem resolution skills
• Ability to navigate between multiple systems
• Flexibility to work a variety of shifts as our Centre is open Monday to Friday 8:00am to 8:00 pm in order to better help our clients

Nice-to-have

• Sales experience and success in meeting and exceeding sales targets in a Contact centre environment

Special Conditions

The successful candidate will have the ability to work remotely.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards package including flexible benefits, competitive compensation, and stock options
• Work in a dynamic, collaborative, progressive, and high-performing team. By joining RBC Insurance, you also become part of a supportive, inclusive team that shares common values – including a fundamental respect for each other
• Leaders who support your development through coaching and managing opportunities
• Flexible work/life balance options
• Ability to make a difference and lasting impact

Job Skills

Customer Interactions, Customer Knowledge, Customer Needs, Customer Service, Customer Service Management, Insurance Products, Product Services, Sales, Sales Activities, Telephone-Based Customer Servicing

Additional Job Details

1 PLACE VILLE MARIE:MONTRÉAL

MONTRÉAL

Canada

37.5

Full time

INSURANCE

Regular

Salaried

2024-06-25

2024-07-26

Application Close: 09/07/2024

Note: Available to work evenings and weekends on an as required bases

WHAT YOU NEED TO KNOW

• Language Requirement: Designated Bilingual – specific level of language proficiency: French: oral, reading, writing English: oral, reading, writing Candidates who do not meet language requirements will be required to participate in training.    
• You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.  
• Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Application Close: 28/07/2024

Note: This competition will be used to staff on-going requirements for both the winter and summer seasons (until April 2025)

WHAT YOU NEED TO KNOW

• Language Requirement: English oral, reading, writing       
• Driver’s License Requirement:  A valid Ontario unrestricted DZ class driver’s license (or provincial equivalent) with no more than 6 demerit points accumulated
• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Requirements:

Languages: Candidates must have knowledge of the English Language.

Education: Candidates don’t need standard educational qualifications such as a high school, bachelor’s degree, a certificate, or a diploma
Experience: Candidates don’t need experience although having experience is an asset.
Type of Crops: Bell peppers

Physical Requirements:

• The candidate should be able to work in fast-paced environment
• The candidate should be able to perform repetitive tasks, handle heavy loads, pay attention to detail, able to distinguish between colours, stand for extended periods, able for bending, crouching, kneeling and also walk
• The candidate should be physical strong

Other Requirements:

• The candidate should be able to work in a flexible environment
• The candidate should be a team player and also someone who can judge the situation
• The candidate should have experience of equipment and machinery like Vegetable harvester

Responsibilities:

• The candidate should be able to clean crop and also harvest crops
• The candidate should be able for clipping, deleafing, grading, suckering and tying
• The candidate should be able to greenhouse cleaning
• The candidate should be able to vertical farming system and also examine produce for quality and prepare for market

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer by sending an email (along with resume) through below mentioned details.

By Email:
[email protected]

Reporting to the Manager, Roads Operations and under the direction of the Supervisor, Roads Maintenance and/or Working Foreperson, Lead Hand, operate various pieces of heavy equipment.

Responsibilities

• Operate and maintain various units of Operations Services equipment such as wheeled and track excavation equipment, rubber tire backhoe/loaders, motor graders, combination plow/spreader trucks, water trucks, sidewalk plows, tractors and other units listed under Type “A”, “B”, “C” and “D” equipment
• Provide input into the development and improvement of safety procedures.
  Work in accordance with the City of Oshawa’s Safe Work Standards, the Ontario Occupational Health and Safety Act, and TSSA Guidelines
• Physically work along with an assigned crew when required
• Perform various duties related to Operations Summer and Winter Control/Call Board activities
• Support and demonstrate the City of Oshawa core values of Authenticity, Courage, and Trust
• Perform other related duties as assigned

Requirements:

• Ten (10) years of heavy civil construction/excavating experience with a major emphasis on road building, sewer and water installation, general grading and demolition. Six (6) years of this experience should involve the operation of related heavy equipment with a speciality in the operation of graders, excavators and rubber tire backhoe/loaders
• Demonstrated ability to operate and successful completion of written tests on all relevant units listed under Type “A”, Type “B”, Type “C” and Type “D” units of equipment (CUPE Local #250 Collective Agreement, Appendix B)
• Possess and maintain a valid Ontario Driver’s Licence (Minimum Class “DZ”) in good standing and be able to pass the Corporation’s tests for motor vehicle operation
• Physically fit and able to climb, lift and move heavy items (80 lbs/approx. 36 kgs). Capable of performing the work assigned in a safe manner.
  Working knowledge of and ability to apply relevant safety policies, standards and legislation (Ontario Occupational Health and Safety Act)
• Good communication skills and ability to understand and follow oral and written instructions, which deal with standardized situations like underground utility locates and engineering drawings. Able to complete forms and records relevant to the job
• Good interpersonal skills; common sense and courtesy to deal with the general public and to discuss routine information with colleagues. Neat in work habits which broadens out to the appearance of the worksite, trenches and excavations
• Able to work with minimal supervision; personal qualities of reliability and co-operation. Sound judgement and initiative relating to the need for attendance to matters outside normal working hours, like winter and summer callouts and responding to requests from Fire Services in emergencies
• Willing and capable of training new operators on any piece of equipment
• The job requires you to work scheduled evening and night shifts in accordance with Article 11.05 (c) of the CUPE #250 Collective Agreement
• Must serve on the Operations Summer and Winter Call Board

As a condition of employment, the City of Oshawa will require successful candidates to undergo a Criminal Records and Judicial Matters check and an employment medical.

The City of Oshawa is situated on lands and waters within the Williams Treaties Territory, home to seven First Nation communities of the Michi Saagiig and Chippewa Anishinaabeg, who have cared for and maintained these lands from time immemorial and continue to do so to present day.

IBM Sustainability Software business unit is looking for a positive and collaborative Software Engineer to join B2Bi SaaS development team. In this role, you will be the member for the B2B Integration SaaS Standard and Premium team and is responsible Development and Support of the product. This is an exciting opportunity to learn at a low level how the industry leading Supply Chain product works and to learn from a large group of very talented engineers.

IBM’s B2B Integration product is a multi-enterprise cloud-based business network that helps streamline, automate and fully digitize B2B transactions, augmenting the power of EDI with API capabilities.
This is an exciting opportunity to learn at a low level how the industry leading Supply Chain product works and to learn from a large group of very talented engineers.

As a front end developer on the B2B Integration team, you will be responsible for the following:

• Work with Development team members, Product Management, Designers to drive integration of our visibility capabilities and other integration needs with the IBM B2B Solutions.
• This will include coding, testing and supporting development deliverables and the solutions.
• Development deliverables would have expected timelines, milestones with the expectation of quality.

Required Technical and Professional Expertise

• Minimum of 5+ years of development experience with JavaScript, HTML5, CSS3, and libraries like JQuery, node.js, angular.js , React Java Script knowledge and other open source packages.
• Minimum of 1+ year Technical Team Leadership experience.
• Experienced with 2 or more of the following languages: JavaScript, Python, Java.
• Web interface performance tuning.
• Integration skills with SQL / NoSQL databases (DB2 and Couchbase) backend infrastructure to pull data that feeds insights.
• Experience with web development, API’s, and web services, agile development.
• Continuous Integration & Continuous Development concepts.
• Bachelor in Computer Science and demonstrated strong communication.

Preferred Technical and Professional Expertise

• React Java Script knowledge

Who We Are: We are a Canadian owned and operated retailer (and proud of it!), with a strong commitment to the community, and over 60 years of success. If you are looking for a challenging and dynamic career, Giant Tiger may be right for you. We believe in opportunities for growth & development, teamwork, and engagement.

About The Role: As a Bilingual Payroll Specialist, you will ensure timely and accurate payroll processing, monitor data integrity within Workday, and handle complex payroll adjustments. This role requires auditing employee changes, verifying payroll submissions, and implementing robust controls to guarantee accuracy. Candidates should have strong communication skills in both French and English, and proficiency in Excel, with experience in large organizations, Quebec Payroll and Workday as a plus.

Workplace Arrangements: This role is remote or hybrid from our Ottawa Walkley Road Office.

What Giant Tiger Brings:

• Work Your Way! Remote or Hybrid work arrangement

• Annual Profit-Sharing Program

• Store Discount

• Health/Dental/Vision Benefits as of day 1

• LinkedIn Learning Subscription

• Parental Top Up Program

• Employee Tuition Reimbursement Program

• Bursary Program for children of employees

• Onsite Perks: Free parking; Public Transit accessible; 24/7 access to onsite gym; full-service cafeteria.

Bilingual Payroll Specialist - Accountabilities

• Execute payroll information in order to complete the pay on time and accurately

• Monitor information integrity within Workday

• Process payments, pay corrections, retro, and historical adjustments

• Audit employee changes - system terminations, leaves, and data changes

• Verify payroll information submitted from multiple sources

• Implement appropriate processes and controls (e.g. checks and balances) to ensure completeness and accuracy of all payroll related activities;

• As and when required, perform manual calculations for leaves of absence, retro pay increments, temporary wage top-ups, benefits, and adjustments that impact employee pay;

• Escalate discrepancies in salary, leave entitlements, and any other concern related to breach of Giant Tiger’s policies and legislation to the Payroll Group Manager; take corrective action in resolving system navigation problems and other payroll system-generated discrepancies          

• Back-up for Payroll Analysts for vacation coverage or leave coverage   

• Processing Family support and garnishment remittances; ensuring the amounts deducted are remitted

Bilingual Payroll Specialist - Knowledge and Skills

• Fluency in English and French is required;

• 1+ years of experience in a payroll department;

• Strong written and verbal communication skills;

• Strong computer skills, including advanced Excel skills;

• Ability to handle confidential, personal, and sensitive information appropriately.

Bilingual Payroll Specialist - Job Assets

• Quebec payroll experience is a strong asset and should be highlighted;

• Experience with Workday;

• Experience in a large organization with multiple legal entities.

Job Requisition:

JR123130

Who We Are: We are a Canadian owned and operated retailer (and proud of it!), with a strong commitment to the community, and over 60 years of success. If you are looking for a challenging and dynamic career, Giant Tiger may be right for you. We believe in opportunities for growth & development, teamwork, and engagement.

About The Role: As a Bilingual Payroll Specialist, you will ensure timely and accurate payroll processing, monitor data integrity within Workday, and handle complex payroll adjustments. This role requires auditing employee changes, verifying payroll submissions, and implementing robust controls to guarantee accuracy. Candidates should have strong communication skills in both French and English, and proficiency in Excel, with experience in large organizations, Quebec Payroll and Workday as a plus.

Workplace Arrangements: This role is remote or hybrid from our Ottawa Walkley Road Office.

What Giant Tiger Brings:

• Work Your Way! Remote or Hybrid work arrangement

• Annual Profit-Sharing Program

• Store Discount

• Health/Dental/Vision Benefits as of day 1

• LinkedIn Learning Subscription

• Parental Top Up Program

• Employee Tuition Reimbursement Program

• Bursary Program for children of employees

• Onsite Perks: Free parking; Public Transit accessible; 24/7 access to onsite gym; full-service cafeteria.

Bilingual Payroll Specialist - Accountabilities

• Execute payroll information in order to complete the pay on time and accurately

• Monitor information integrity within Workday

• Process payments, pay corrections, retro, and historical adjustments

• Audit employee changes - system terminations, leaves, and data changes

• Verify payroll information submitted from multiple sources

• Implement appropriate processes and controls (e.g. checks and balances) to ensure completeness and accuracy of all payroll related activities;

• As and when required, perform manual calculations for leaves of absence, retro pay increments, temporary wage top-ups, benefits, and adjustments that impact employee pay;

• Escalate discrepancies in salary, leave entitlements, and any other concern related to breach of Giant Tiger’s policies and legislation to the Payroll Group Manager; take corrective action in resolving system navigation problems and other payroll system-generated discrepancies          

• Back-up for Payroll Analysts for vacation coverage or leave coverage   

• Processing Family support and garnishment remittances; ensuring the amounts deducted are remitted

Bilingual Payroll Specialist - Knowledge and Skills

• Fluency in English and French is required;

• 1+ years of experience in a payroll department;

• Strong written and verbal communication skills;

• Strong computer skills, including advanced Excel skills;

• Ability to handle confidential, personal, and sensitive information appropriately.

Bilingual Payroll Specialist - Job Assets

• Quebec payroll experience is a strong asset and should be highlighted;

• Experience with Workday;

• Experience in a large organization with multiple legal entities.

Job Requisition:

JR123130

Recognized as an Employer of Choice, Giant Tiger’s retail stores provide dynamic work environments with many opportunities for a fulfilling career. We are a Canadian owned and operated retailer (and proud of it!), with a strong commitment to the community, and over 60 years of success. If you are looking for a challenging and stimulating career, Giant Tiger may be right for you. We believe in opportunities for growth & development, teamwork, and engagement.

We are hiring a Cashier for our store!

Giant Tiger Offers:

• Medical / Dental / Vision Benefits
• Store Discount
• Profit Sharing
• Safety-first environment

Cashier, Job Highlights:

• Ensures a high level of customer service at the checkouts;
• Accurately records customer transactions in electronic cash register.

Cashier, Job Requirements:

• Effective communication and interpersonal skills;
• Attention to detail.
• Strong customer service skills.

Cashier, Job Schedule:
A typical part-time schedule will be a mix of days, evenings and weekends, up to 24 hours weekly.

Cashier, Physical Demands of Position:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

While performing the duties of this job, you can expect to:

• Stand and/or walk.
• Bend, twist, and squat.
• Lift and/or move up to 18 kg (40 lbs.).
• Perform tasks involving firm grasping.
• Perform repetitive tasks requiring a range of hand motions.
• Reach above shoulder height and below waist level.
• Operate equipment, including using a ladder.

Job Requisition:

JR123172

As a Branch Administrator you will be responsible for contributing to the overall success of the branch by ensuring a high level of client service achieved by effective operations and administrative efficiencies. 
  
IS THIS ROLE RIGHT FOR YOU
In the role you will:
Foster and develop a strong and positive team environment, driving employee empowerment, innovation, and a high degree of engagement

• Effectively manage all administrative areas of branch operations
• Oversee the hiring, training, scheduling, supervision, and performance management of all support staff in the branch
• Oversee all transactional banking functions
• Consistently demonstrate high levels of internal and external client service
• Adhere to compliance and audit requirements and maintenance of branch profitability

DO YOU HAVE THE SKILLS
We would love to work with you if you have:

• Experience in the securities industry
• Experience managing a team
• Willingness to complete Investment Representative training through CIRO
• Excellent verbal and written communication skills 
• Exceptional client service skills
• Meticulous attention to detail and excellent time management skills

WHATS IN IT FOR YOU

• At ScotiaMcLeod we help employees build their futures – where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture that includes coaching, learning, and development – there are endless possibilities. At ScotiaMcLeod– you can make an impact. You help make the futures of our 25 million customers happen. You can find your future here.
• The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers. 
• An organization committed to making a difference in our communities– for you and our clients.
• An inclusive working environment that encourages creativity, curiosity and celebrates success. 
• Learning and Development – free access to Scotia Academy to upskill and develop your skills