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Track Maintainer/Labourer Full-time Job

Canadian Pacific Railway

Engineering   Québec
Job Details

PURPOSE OF THE POSITION:

To maintain the track and surrounding areas using moderate physical labour and technology (automated machinery). We use technology as much as possible to eliminate physical stress on the body. Duties can include replacing and repairing various track components including rails, railway ties, fences and adjusting the alignment and the surface of the track as well as responding to emergencies and track outages.

 

This is a travelling position where your typical schedule with be 8 on/6 off. While travelling, you will receive a rate premium, mileage, hotel accommodations, meal expenses, etc.  You will receive 2 weeks paid training to set you up for success as a Railroader.

 

POSITION ACCOUNTABILITIES:

Moderate to heavy physical labour on an assigned area of track. This work involves:

  • Pulling track spikes
  • Applying rail anchor
  • Shoveling crushed rock
  • Bending & lifting up to 50 lbs on a regular basis
  • Repetitive tasks
  • An emphasis on safety is critical for all employees. This can be a high-risk environment as you will be working around heavy moving equipment
  • Employees must remain focused at all times and be willing to work in a team environment
  • The work location is outdoors and, therefore, you will be working in all weather conditions (rain, direct sunlight, snow etc)
  • The typical schedule is 8 ON/ 6 OFF, but can be subject to change based on operational needs
  • Will be required to be away from home (accommodations and meal allowance provided)
  • Work can be seasonal and employees may be laid off at the end of the work season
  • Employees will be called back as needed (and in seniority order) for the next work season

 

 POSITION REQUIREMENTS:

  • Must be at least 18 years of age
  • Possess a High School diploma or GED
  • A valid driver’s license
  • A valid Class 3 license, CL4, CL3/Air, CL2, CL1/Air would be considered an asset
  • A safety-oriented work ethic supported by experience within the labour industry
  • The ability to follow instructions and rules and regulations
  • Ability to work as a valuable member of a team
  • Good written and verbal communication/comprehension skills are essential

 

ADDITIONAL INFORMATION:

This is a Safety Sensitive position, which will require pre-employment checks that can take multiple weeks to complete once successfully selected.  For transparency in the recruitment process (9-12 weeks), we:

  • Collect and gather applicants (2-3 weeks)
  • Screen and interview candidates (2-3 weeks)
  • Criminal, Drug and Medical Clearances (3-4 weeks)

 

WHAT CPKC HAS TO OFFER:

  • Flexible and competitive benefits package
  • Competitive company pension plan
  • Employee Share Purchase Plan
  • Annual Fitness Subsidy
  • Part-time Studies Program

Medical Requirements:

Operating safely is a core foundation of CPKC. Our commitment is to protect our people, customers, communities in which we operate, the environment and our assets. We are also committed to a healthy and safe workplace. CPKC’s Alcohol and Drug Policy and Procedures (“Policy and Procedures”) support these commitments.   All new hires for a safety sensitive position will be required to complete a pre-employment medical that includes a physical, vision, hearing, alcohol, and drug audit assessment. Pre-employment qualification drug test(s) are also required. This includes candidates participating in the Trainee Program who will also be required to pass a drug test during the training process before receiving final qualification for the position.

 

Background Investigation:

The successful candidate will need to successfully complete the following clearances:         

  • Criminal history check
  • Education verification
  • Driver’s License Verification

Track Maintainer/Labourer

Canadian Pacific Railway
Québec - 53.59km
  Engineering Full-time
PURPOSE OF THE POSITION: To maintain the track and surrounding areas using moderate physical labour and technology (automated machinery). We use technology as much as possible to e...
Learn More
Feb 28th, 2024 at 12:48

Cleaner Full-time Job

BGIS

Hospitality   Cornwall
Job Details

Job Summary: As a Cleaner of the BGIS SCS Team, you will be generally responsible for cleaning in a designated zone with an emphasis on quality control, health and safety & striving to exceed client expectations. 

Key Responsibilities: Functioning as a core member of the operational team and reporting to the Manager/ Supervisor the Cleaner will:

  • Clean floors by sweeping, mopping or vacuuming
  • Sweeping of exterior perimeter of the building
  • Empty waste receptacle
  • Transport garbage from drop points to garbage bins or compactor 
  • Cleans and stores equipment and machinery used
  • Replenishes cleaning solutions
  • Follow procedures for dilution of detergents
  • Low and high dusting, wiping surfaces, glass cleaning and cleaning bathrooms as required
  • Notify supervisors concerning the need for major repairs 
  • Other duties that management may assign depending on facility needs (cleaning appliances, run dishwashers etc.)

 Job Requirements:

  • Experience in performing various cleaning, housekeeping and maintenance activities in an institutionalized environment.
  • Experience in using floor maintenance machines, cleaning equipment, materials and solutions.
  •  Knowledge of the Occupational Health and Safety Act and the provisions that apply to this work including WHMIS.
  • Excellent interpersonal skills with the ability to maintain cooperative working relationships with staff, clients and the general public.
  • Ability and willingness to work weekends, holidays and shifts as assigned as well as work in multiple locations.
  • Ability to follow verbal and written instructions, prepare and maintain manual and electronic records.

Physical demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is frequently required to stand, walk and talk or hear. The employee is required to use hands and fingers to handle, or feel objects, tools, or controls; and reach with hands and arms.
  • The employee must occasionally lift and/or move up to 25 pounds. 
  • Specific vision abilities required by this job include close vision and the ability to adjust focus.

Cleaner

BGIS
Cornwall - 389.21km
  Hospitality Full-time
Job Summary: As a Cleaner of the BGIS SCS Team, you will be generally responsible for cleaning in a designated zone with an emphasis on quality control, health and safety & str...
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Feb 27th, 2024 at 16:05

Digital Marketing Specialist Full-time Job

Englobe

Marketing & Communication   Québec
Job Details

We offer

  • A full range of benefits (group insurance with shared costs upon hiring, group RRSP);
  • A telemedicine virtual healthcare service;
  • An annual reimbursement of sports expenses;
  • Opportunities for skills development;
  • Flexible hours and ability to compress working hours;
  • Internal policy to encourage teleworking.

Choose the path of impact. Join us in creating a positive legacy. 

 


Your Contribution

 

  • Oversee and manage the content strategy, architecture, and performance of the company's website 
  • Develop and execute successful SEO strategies to improve organic search rankings and maximize traffic 
  • Manage SEM campaigns on platforms such as Google Ads to increase awareness and generate leads 
  • Conduct keyword research, analysis, and implementation within website content 
  • Work with cross-functional teams to ensure website alignment with overall marketing strategy 
  • Monitor and report on the effectiveness of SEO/SEM efforts and adjust strategies as necessary 
  • Analyze website traffic and user engagement metrics to identify opportunities for improvement 
  • Optimize conversion rate for our digital assets to enhance performance and customer experience 
  • Stay up to date with the latest industry trends and changes in algorithms 
  • Handle any associated tasks with digital marketing campaigns  

Your Profile

 

  • Proven experience in managing websites and implementing successful SEO/SEM strategies 
  • Experience with social media platforms and strategies 
  • Experience or familiarity with AI tools and concepts in a digital marketing context is a plus 
  • Strong understanding of current online marketing concepts, strategy, and industry best practices 
  • Experience with website analytics tools (e.g., Google Analytics, WebTrends) 
  • Skilled in website optimization tools and keyword resources 
  • Good knowledge or familiarity with Drupal   
  • Ability to analyze data and provide evidence-based recommendations 
  • High level of creativity, attention to detail, and project management skills 
  • Excellent communication skills and the ability to work in a fast-paced environment 
  • Fluency in English and French 
  • BS/MS degree in Marketing or similar experience preferred 

Digital Marketing Specialist

Englobe
Québec - 53.59km
  Marketing & Communication Full-time
We offer A full range of benefits (group insurance with shared costs upon hiring, group RRSP); A telemedicine virtual healthcare service; An annual reimbursement of sports expenses...
Learn More
Feb 26th, 2024 at 12:24

Operations Supervisor Full-time Job

Day & Ross Inc.

Management   Québec
Job Details

Lachine, QC

 

As a Dock Supervisor, you are accountable for ensuring that the dock employees are working in a safe and efficient manner. You are responsible to ensure smooth operations, efficiencies, people management, freight flow, change implementation, and safety, aligned to operational expectations and guidelines. This position is all about the effective management of freight flow through the management of people and safety, continuous improvement, problem solving and effective communication.

 

How You’ll Help

  • Lead and manage a fast paced and high volume dock operation though a team of supervisors, lead hands, and front line employees to ensure the accurate and timely completion of all dock activities and supporting office tasks.
  • Coach and develop team members using a positive attitude, collaboration, clear communication, and direction. Make informed decisions based on safety, service, and productivity standards, with an understanding of company processes, policies and procedures.
  • Initiate and lead process and customer experience improvements, while meeting deadlines and controlling costs.
  • Understand and use key metrics to manage terminal performance, including load factor, on-time delivery, LMS, and freight flow.
  • Prioritize the unloading and loading of freight, moving all damaged freight and returns appropriately.
  • Recognize risks and problems and work collaboratively with others to practical and speedy resolution. 
  • Ensure and monitor the continuous flow of communications and information relating to freight delivery so the appropriate parties are aware of solutions/actions to be taken to ensure safe and timely operations. 
  • Other related duties related as may be required.

 

Your Skills & Experience: 

  • Minimum of secondary education, with preference of post-secondary education (general stream), or a combination of education and experience.
  • Forklift certified
  • Trained in the Transportation of Dangerous Goods
  • WHMIS certified
  • Previous Transportation or operational experience is preferred, various roles within transportation would be beneficial 
  • 3-5 years’ experience in a terminal setting, preferably in the transportation industry.
  • Experience leading a team of front line employees, managers, and supervisors
  • Contributing to the development of and managing to an annual operating budget.
  • Strong leadership skills, including the ability to get things done through others and people development.
  • Computer skills with MS Office products and web based programs.  Experience with AS400 a definite asset
  • Safety oriented
  • Good communication skills, verbal and written
  • Strong problem solving skills
  • Customer oriented
  • Ability to multi task and prioritize workload
  • English, other languages an asset
  • Able to work with little supervision
  • Provides basic leadership and guidance to dock workers to ensure safe and efficient handling of cargo.
  • Relays information from the Operations Manager to Dock Workers and keeps the Operations Manager updated with dockside operations.

 

To apply, visit our Careers page at dayross.com.

If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview.

Operations Supervisor

Day & Ross Inc.
Québec - 53.59km
  Management Full-time
Lachine, QC   As a Dock Supervisor, you are accountable for ensuring that the dock employees are working in a safe and efficient manner. You are responsible to ensure smooth operat...
Learn More
Feb 26th, 2024 at 12:06

Bilingual Communication Support Specialist Full-time Job

Nordia

Customer Service   Montréal
Job Details

Every day, thousands of Nordia representatives provide solutions and build trust with our professional partners' customers across Canada. Do you have customer service experience and would like to play a meaningful role in helping those most in need? We have the right position for you on our Montreal team.

 

As a Bilingual Communication Support Specialist, you'll help people with disabilities (verbal or auditory) communicate with a loved one, a service provider or any other necessary contact. By helping people overcome their communication challenges, you can have a positive impact on their lives.

 

What we offer:

  • Hourly rate of $19.25 after training - includes an hourly premium for weekend work and one for bilingualism;
  • Fully paid training and coaching program;
  • An exceptional work environment: bright, spacious, relaxation areas, games room and more;
  • Full benefits package after six months, including: comprehensive insurance (medical, dental and life); enhanced RRSP participation; preferred pricing on insurance; discounts on telecommunications products and services.

Responsibilities

  • Using a variety of adapted communication tools, you facilitate the daily lives of people with verbal or hearing impairments;
  • You facilitate interaction between the caller and a loved one, a service provider or any other necessary contact;
  • Your empathy and commitment to others enable you to ensure a warm and pleasant experience for everyone you meet.

Qualifications

What you need to succeed:

  • Available to work from our Montreal center up to 40 hours/week from Sunday to Saturday, 24 hours a day - your flexible schedule is essential to our callers' daily lives;
  • Proven ability to enter data quickly and accurately;
  • Ability to multi-task;
  • High school diploma or equivalent completed;
  • Bilingual – you will need to interact with French and English-speaking people in Canada and will need to answer calls in English between 50% to 80% of the time.
 

Training start date: March 25th, 2024

Bilingual Communication Support Specialist

Nordia
Montréal - 285.12km
  Customer Service Full-time
Every day, thousands of Nordia representatives provide solutions and build trust with our professional partners' customers across Canada. Do you have customer service experience an...
Learn More
Feb 26th, 2024 at 11:59

Maintenance Technician III Full-time Job

FedEx Express Canada

Maintenance & Repair   Dorval
Job Details

Job Summary

The Maintenance Technician III supports the FedEx Ground industrial maintenance of material handling to complete preventative and predictive maintenance and repair of material handling systems. Will utilize prescribed processes as they relate to mechanical power transmission, electrical, PLC/controls, welding/fabrication and other industrial maintenance related systems. May troubleshoot component and systems issues.

Essential Functions

•Under minimal supervision, performs a combination of advanced and basic mechanical and electrical preventative maintenance work according to FXG standards ensuring the highest quality of work and that each step is fully executed. •Responds promptly to sort calls; diagnoses the failure; makes required repairs. •Possesses intermediate mechanical, electrical or process control troubleshooting techniques to diagnose and repair a combination of basic and advanced mechanical, electrical and control system problems, including motor windings, relay logic and mechanical requirements. •Intermediate ability to conduct mechanical or electrical installation. •Adheres to safety standards by promoting a safe work environment through attending safety committees, training, and verifying all safety concerns are addressed. •Intermediate ability to conduct mechanical or electrical installation. •Welds, burns and solders •Possesses fundamental maintenance related teaching skills •May be required to work flexible schedules, including Saturdays and Sundays, and on rotating shift assignments including day-time, midnight and sunrise schedule

Minimum Education

High School Diploma or GED; Associate’s degree in electrical, electronic, mechanical, or maintenance engineering technology preferred.

Minimum Experience

6 years (or 4 years with preferred degree) light industrial maintenance experience including:
• Advanced experience in power transmission and/or fabrication, plus basic residential/commercial/industrial electrical
OR
• Advanced residential/commercial/industrial electrical experience with basic experience in power transmission and/or fabrication.
AND
• Intermediate mechanical, electrical or process control troubleshooting
• Intermediate mechanical or electrical installation
• Fundamental maintenance-related teaching skills
Six (6) years (or four (4) with degree) related military technical experience in electrical and/or mechanical trades will be considered equivalent to the minimum light industrial experience requirements.
Three (3) years of FedEx Equipment Operator or operations experience (Operations Manager and above) will be considered equivalent to one (1) year of the light industrial maintenance experience.

Required Skills, Abilities and / or Licensure

•Software skills, including use of Microsoft Office software and web-based applications. •Ability to follow detailed instructions to complete routine procedures and/or operate standard equipment. •Verbal and written communication skills necessary to communicate with all levels of management. •Time management, organizational and multi-tasking skills necessary to work in a fast-paced environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goals. •Ability to anticipate and identify problems and use sound judgment and fact-based analysis to develop effective and efficient solutions. •Ability to read and interpret shop drawings and operation/maintenance manuals. •Working knowledge of motors and motor control methods. •Ability to read and create electrical or mechanical schematic diagrams.

Address: 2000 Chemin St Francois
City: Dorval
State: Quebec
Zip Code: H9P 1K2
Domicile Location: FXG-CAN/CAN/Q6103/Montreal - Hub
Auto req ID: 413432BR
Position Type: Full time
Employee Type: Non-Exempt

Other Job Description Information

EXTERNAL POSTING: Other Vacancy Specific Information :
Salary range $63,648- $79,612 (min- mid)
Salary information represents the full potential base pay mid range associated with this job. Actual starting pay would be determined commensurate with experience and relative to pay levels at the location. An employee may also be eligible for additional pay programs, such as geographic and or/incentive pay. Theses programs do not apply to all jobs or locations.

Full time fixed term position for six months
Must be available to work Monday -Friday 3PM to 11:30PM
Must be available on call and during peak period based on operational needs.

Maintenance Technician III

FedEx Express Canada
Dorval - 299.12km
  Maintenance & Repair Full-time
  63,648  -  79,612
Job Summary The Maintenance Technician III supports the FedEx Ground industrial maintenance of material handling to complete preventative and predictive maintenance and repair of m...
Learn More
Feb 26th, 2024 at 11:19

Data Engineer Full-time Job

Day & Ross Inc.

IT & Telecoms   Fredericton
Job Details

As a data engineer at Day & Ross, you will be a key team member leading us through our digital transformation.  Your primary role will be to design and build enterprise data sets and pipelines using modern tools that will be used to generate insights that fuel our business.  You will work closely with a team of IT and business professionals to ensure our enterprise data needs are understood and we have the right data & analytics solutions in place to support our needs.

 

How You’ll Help

  • Gather, document, and communicate data requirements, specifications, and assumptions.
  • Collaborate with data architects, scientists, analysts, and business consumers to prepare data models and Power BI data sets for a variety of uses ranging from operational reporting to more advanced data science solutions.
  • Transform data into facts and dimensions using SQL.
  • Validate and test data models for accuracy and performance.
  • Troubleshoot and resolve data issues and anomalies.
  • Provide data insights and recommendations to support business decisions.
  • Design, build, test, & optimize data pipelines to support numerous business analytics initiatives and solutions.
  • Design, build, test, & document data structures and models that are accurate, secure, timely, and can be trusted by the business.
  • Propose & create innovative and automated processes to ensure data integrity, completeness, and accuracy.
  • Educate & train other team members on the enterprise data assets available, how they have been constructed, and how they can be used.
  • Participate in data governance activities to drive high data quality and standards and support data cleansing initiatives.
  • Participate in agile ceremonies like daily stand ups, product demos, retrospectives.

 

Your Skills & Experience: 

  • Bachelor’s or master’s degree in computer science or related education with at least six years of work experience in data management disciplines including data integration, modeling, & optimization.
  • Strong experience in designing & building data warehousing, data lake, data ingestion, business intelligence, and analytics solutions.
  • Strong experience building data acquisition & ingestion with a variety of patterns and techniques include batch, streaming, replication, API, etc. for structure and unstructured data.
  • Hands on experience working with a variety data structures and formats including relational, star schema, columnar, JSON, Parquet, etc.
  • Hands on experience delivering modern data & analytics platforms & technologies including  Snowflake, Power BI, Informatica, ETL tools.
  • Knowledge and experience building and deploying advanced analytics models using ML Ops.
  • Strong experience with modern data programming languages including SQL, NoSQL, PL/SQL.
  • Familiar with data modeling tools and techniques.
  • Experience developing in modern analytics programming languages include Python, R, Scala, and others.
  • Working knowledge of modern BI platforms including Power BI.
  • Curious about modern digital technologies and passionate about keeping skills & knowledge current with the industry.
  • Confident self starter that can work in a team environment as well as independently.
  • Works with a high sense of urgency to deliver maximum value.

 
If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview. 

Data Engineer

Day & Ross Inc.
Fredericton - 318.26km
  IT & Telecoms Full-time
As a data engineer at Day & Ross, you will be a key team member leading us through our digital transformation.  Your primary role will be to design and build enterprise data se...
Learn More
Feb 24th, 2024 at 07:27

Call centre agent customer service Full-time Job

Les Rôtisseries St-Hubert Ltée

Customer Service   Montréal
Job Details

Requirements:

Languages: Candidates must have knowledge of more than one language.

Education: Candidates need standard educational qualifications such as a high school, bachelor’s degree, a certificate or a diploma
Experience: Candidates don’t need experience although having experience is an asset

 

Physical Requirements:

  • The candidate should be able to work in fast-paced environment
  • The candidate should be able to perform repetitive tasks
  • The candidate should be able to work under pressure

Other Requirements:

  • The candidate should be able to work with being focused on the client
  • The candidate should be punctual and also be someone who can be relied on
  • The candidate should have an efficient interpersonal skills and also an excellent oral communication

Responsibilities:

  • The candidate should be able to address customers’ complaints or concerns
  • The candidate should be able to answer inquiries and provide information to customers
  • The candidate should be able to take customers’ orders

Benefits:

  • The employees get dental plan, disability benefits and vision care benefits
  • The employees get as per collective agreement and bonus
  • The employees get group insurance benefits, life insurance, maternity and parental benefits and Registered Retirement Savings Plan (RRSP)
  • The employees get free parking availability, learning/training paid by employer, on-site amenities, on-site recreation and activities, paid time off (volunteering or personal days), team building opportunities, variable or compressed work week and wellness program

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer by email (along with your resume) through below mentioned details.

By Email
[email protected]

Be prepared for the screening questions

  • Are you currently a student?
  • Are you currently legally able to work in Canada?
  • Do you have previous experience in this field of employment?

Call centre agent customer service

Les Rôtisseries St-Hubert Ltée
Montréal - 285.12km
  Customer Service Full-time
  15.25  -  15.75
Requirements: Languages: Candidates must have knowledge of more than one language. Education: Candidates need standard educational qualifications such as a high school, bachelor’s...
Learn More
Feb 23rd, 2024 at 12:42

Corporate IT - Operational Solutions, Team Leader Full-time Job

BBA

IT & Telecoms   Montréal
Job Details

Your future role on our team

You’ll report to the Department Manager, Infrastructure, Operations and IT Service Centre. You’ll serve as Manager, Operational Solutions, to implement and optimize complex IT solutions in support of operational activities. As such, you’ll manage a team of five people and ensure optimal coordination among management, operational managers and the IT team in achieving strategic objectives. You’ll also help with strategic planning of innovation activities and laboratories in order to make them operational.

With us, you’ll get the opportunity to...

Operations management

  • Prepare project plans and workflows, then prioritize and delegate work to ensure objectives are met.
  • Lead the entire project life cycle, from kick-off to testing, deployment and operation.
  • Manage risks and interdependencies and optimize the flow of improvement initiatives for infrastructure and application development.
  • Conduct work meetings with clients to fully understand and prioritize their business needs.
  • Advise internal clients and propose solutions to various needs and problems.
  • Improve products and services from the product portfolio throughout the application life cycle (finance, user experience, efficiency, simplification, technical performance, cybersecurity, obsolescence, etc.).
  • Influence stakeholders to ensure products and applications meet business needs and are aligned with corporate objectives.
  • Write follow-up reports, manage change requests and ensure project profitability.
  • Manage project budgets, risks and schedules (deliverables, milestones, dates).
  • Work proactively with other teams to establish and maintain effective relationships with stakeholders and respond to internal client requests and concerns.
  • Assume a leadership role as required to align infrastructure and application platforms.
  • Coordinate activities with external suppliers involved in selected solutions.
  • Participate in the profitability analysis (business case) for certain projects, if required

Planning

  • Define, prioritize and manage the product and application portfolio in collaboration with internal clients and in line with business objectives.
  • Work with IT management, suppliers and internal clients to identify optimization and improvement opportunities for the organization.
  • Actively participate in portfolio governance to ensure that value-driven investments are prioritized across the firm.
  • Manage the allocation of budget allowances for operations and product/application development.

Human resources management

  • Coordinate and engage a five-person team of IT analysts and developers to ensure progress and delivery of products to agreed deadlines, quality and processes.
  • Manage and coach team members in carrying out their activities, developing their skills and updating their expertise.



Do your qualities and values match our corporate culture?

  • Entrepreneurial spirit
  • Results-driven
  • Desire to motivate and train colleagues and internal clients
  • Thirst to learn and excel
  • Eco-mindful
  • Desire to be in the thick of the action
  • Ability to see beyond established standards
  • Rigorous and ethical

Summary of certifications and job requirements

  • University degree in Information Technology or Administration (specializing in information systems or security), or a combination of education and experience deemed equivalent
  • At least five years of experience as a product manager
  • Relevant experience in coordination or team management
  • Proven experience in project management as well as budget and cost control
  • Bilingual (English and French)
  • Leadership and team spirit
  • Strong aptitude for problem-solving and priority management
  • Ability to work well under pressure
  • Excellent communication skills
  • Asset: Knowledge in cybersecurity (Agile and .NET)
  • Asset: Experience in a consulting engineering environment

At BBA, you get many benefits

 

  • Flexible schedule – Presence at the office and working from home
  • A caring environment where everyone’s ideas are listened to and where there’s no sense of hierarchy
  • Friendly, eco-mindful and high-tech workspaces
  • Access to an annual premium program for regular employees
  • A vibrant social club with something for everyone
  • A collaborative team that shares its ideas and knowledge
  • A corporate culture that values expertise

Corporate IT - Operational Solutions, Team Leader

BBA
Montréal - 285.12km
  IT & Telecoms Full-time
Your future role on our team You’ll report to the Department Manager, Infrastructure, Operations and IT Service Centre. You’ll serve as Manager, Operational Solutions, to implement...
Learn More
Feb 22nd, 2024 at 09:32

Customer Service Representative-Call Centre Full-time Job

Manpower Services Canada Limited

Customer Service   Saint John
Job Details

Requirements:

Languages: Candidates must have knowledge of the Bilingual Language.
Education: Candidates need standard educational qualification such as secondary (high) school graduation certificate
Experience: Candidates needs an experience of 1-2 years

 How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume) through below mentioned details.

By Email:
[email protected]

Customer Service Representative-Call Centre

Manpower Services Canada Limited
Saint John - 394.46km
  Customer Service Full-time
  16  -  18
Requirements: Languages: Candidates must have knowledge of the Bilingual Language. Education: Candidates need standard educational qualification such as secondary (high) school gra...
Learn More
Feb 22nd, 2024 at 08:18

Delivery Driver (CLASS 5) Full-time Job

UPS

Transportation & Logistics   Drummondville
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate or equivalent experience
Experience: Candidates should have considerable experience in the relevant field

Working Hours: 40 to 45 hours a week
Schedule: 9 AM and Noon, Monday to Friday
Shift: Monday to Friday (5 days a week – no weekends!)
Requisition ID/Job ID: R24001850

Physical Requirements:

  • The candidates should have the ability to lift up to 70 lbs. (35kg) without assistance and 150 lbs. (68kg) with assistance

Other Requirements:

  • The candidates should possess the ability to read and navigate with map books
  • The candidates must be a minimum of 21 years of age (for insurance purposes)
  • The candidates must hold a valid class 5 driver’s license

Responsibilities:

  • The candidates should be able to enjoy working in a physical, fast-paced, outdoor environment that involves delivering packages in residential areas for UPS
  • The candidates should be able to demonstrate excellent customer contact and driving skills as Package Delivery Drivers

Benefits:

  • The candidates can progress to a maximum rate of $32.99/h (probation + 48 month progression)
  • The candidates will be paid weekly, with direct deposit into their account every Friday
  • The candidates will have immediate access to UPS ‘Employee Discounts’ upon hiring
  • The candidates will receive paid training
  • The candidates will have opportunities for advancement

Delivery Driver (CLASS 5)

UPS
Drummondville - 191.9km
  Transportation & Logistics Full-time
  17
Requirements: Languages: Candidates must have knowledge of the English Language Education: Candidates need standard educational qualifications such as a Secondary (high) school gra...
Learn More
Feb 21st, 2024 at 07:18

Onsite Technical Support Specialist Full-time Job

Telus Corporation

IT & Telecoms   Montréal
Job Details

A Technical Support Specialist is responsible for ensuring our users (merchants, partners, and buyers) receive timely, complete, and engaging solutions to help them succeed in their business. Merchant’s first entry point into Support is through our AI powered help center, with the more complicated and human conversations routed to our Technical Support Specialists to ensure our merchants get the answers they need. Comprehensive paid training is provided to all Specialists and the level of support they provide to customers becomes more diversified as they become more comfortable with the skills attained through in-class and on-the-job learning. Our Specialists will also be responsible for providing feedback on and auditing our help documentation, so that our knowledge base continually improves, providing faster merchant resolution over time.

 

Note: This full-time position is a work-from-site opportunity. All candidates must be able and willing to commute to and work from our site located in Montreal, Canada. Remote opportunities are not available.

 

Specific Responsibilities May Include:

  • Deliver timely and complete solutions to our merchants via various channels (chat, email, phone), ensuring they receive quality resolutions with the utmost care and attention;

  • Handle Technical issues, providing clear guidance to Merchants via various channels to quickly resolve issues and help them grow their business;

  • Provide continuous feedback on our help documentation and actively participate in auditing processes, by using, reviewing, and publishing content in a knowledge centered service (KCS) model;

  • Contribute to the continuous improvement of our knowledge base, maintaining up-to-date and user-friendly resources which will ultimately benefit our Merchants;

  • Describe Technical systems and solutions in simple terms that merchants of all technical abilities can understand;

  • Demonstrate flexibility and adaptability by working on different teams based on the needs of our users (merchants, partners, and buyers) and our organization;

  • Embrace changing roles and responsibilities to provide support where it is most needed;

  • Stay updated on our evolving product and support offerings, services, and the latest tech, continuously expanding your expertise to efficiently assist Merchants and recommend new features that can enhance their business

  • Ad hoc duties as assigned

 

Required Experience, Skills & Competencies:

  • Six months to 1 year experience within a call center environment in a technical support capacity. 1-2 years experience preferred or demonstrated 

  • Fluent in English (read, write and speak) and if required for bilingual roles, fluent in both English and French

  • Excellent communication skills, particularly in writing with a typing speed of at least 30 WPM 

  • Able to troubleshoot technical issues with minimal guidance

  • Familiarity with working with and adapting to new technologies

  • Experience in managing relationships with internal or external stakeholders, customers, clients, or other relevant parties. This is not limited to customer service roles

  • Experience with leading conversations, providing guidance and direction to solve problems and guide customers towards appropriate solutions

  • Ability to approach problem-solving with creativity and curiosity, seeking unique ways to address challenges while engaging with customers

  • Possess strong critical thinking skills to evaluate the accuracy of information and determine if it requires updates or edits

  • Proven ability to resolve problems efficiently, identifying issues, searching for existing solutions, and documenting new ones as required

  • Strong desire to learn and work with AI tools and new technologies

  • Ability to take initiative and execute plans quickly with general supervision

  • Demonstrate a genuine passion for learning, waking up each day excited to acquire new knowledge;

  • Ability to interact with customers and co-workers from diverse backgrounds, demonstrating cultural sensitivity and awareness of customs, traditions, and communication styles to provide inclusive and personalized support

  • Ability to adapt quickly and embrace change

  • Ability to pass a background check which may include federal fingerprinting and security clearance

  • The flexibility to work any shift assigned between the hours of operations of 8:00 am to 8:00 pm ET, Monday through Sunday. Shifts will be full-time, so weekend and evening availability is required



TELUS Values:

TELUS recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all applicants must demonstrate behaviors that are reflective of our values:

  • We passionately put our customers and communities first

  • We embrace changes and innovate courageously

  • We grow together through spirited teamwork

 

At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.   

 

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

 

Additional Job Description 

A Technical Support Specialist is responsible for ensuring our users (merchants, partners, and buyers) receive timely, complete, and engaging solutions to help them succeed in their business. Merchant’s first entry point into Support is through our AI powered help center, with the more complicated and human conversations routed to our Technical Support Specialists to ensure our merchants get the answers they need.

Language Reference
English

Onsite Technical Support Specialist

Telus Corporation
Montréal - 285.12km
  IT & Telecoms Full-time
  42,000
A Technical Support Specialist is responsible for ensuring our users (merchants, partners, and buyers) receive timely, complete, and engaging solutions to help them succeed in thei...
Learn More
Feb 20th, 2024 at 09:34

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